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DO IT THE RY WAY


YOUR LOCAL TRUSTED TRADESMEN

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0208 6407907

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AWARD WINNING PROPERTY MAINTENANCE

RyGroup are a family owned, award winning property maintenance company -
offering outstanding customer service at reasonable prices.


TRANSPARENT PRICING

We publish all of our basic pricing information for our fixed priced jobs and
hourly rates.
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WE COVER LONDON & SURREY

Find out if we cover your location on our 'areas we cover' page.
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WHAT ARE YOU LOOKING FOR?

Let us know which type of services you need.


DOMESTIC

SERVICES FOR YOUR HOME.

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COMMERCIAL

SERVICES FOR YOUR OFFICE OR WORKSPACE.

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LANDLORD

SERVICES FOR YOUR RENTED PROPERTIES.

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MANAGING AGENTS

SERVICES FOR MULTIPLE TENANTED PROPERTIES

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OUR MOST POPULAR SERVICES INCLUDE:

Gas

Plumbing & Heating

Electrical

Building

Drainage

Renewables & Smart Tech


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FLEXIBLE WAYS TO PAY


CARD PAYMENT

The full payment is only taken once the job's complete


INTEREST FREE

Spread the cost for 24 months without the interest
Various finance options available via our lender - for works over £250 - subject
to your eligibility &  the criteria.


MONTHLY PAYMENTS


RY REVIEWS

We pride ourselves on our customer service and it is the backbone of our
business. We have an exceptionally high customer feedback rating and here are a
few recent reviews.
Google Rating
4.7

Based on 152 reviews
Google Rating
4.7

Based on 152 reviews





Called them out as had an issue with heating. They were quick, clean and most
important they sorted out my issue so happy wife and not stressed dad.
Kirk Ritchie
7 years ago

Excellent service, the plumber came within half hour of my call and the job was
completed within the next hour at a sensible rate. Will be using and
recommending there services in the future. Thanks again
Peter Calligeris
7 years ago

I can highly recommend Rygas. Excellent service from start to finish.
Professional, On time and good value. They fixed my boiler, and looked at some
plumbing work I needed too. Bravo
Spencer Brady
7 years ago

Friendly professional service with regards to boiler call-out. Thank you
Justin Allison
a year ago

We had James come round for an emergency heating issue. Brilliant all round.
Very friendly! Offered to use boot covers and was considerate of the property.
Explained everything to use I a really clear way! We felt he was honest. Will
100% use again!
Aria Butterwick
a year ago

The engineer, Jamie, was polite, professional and efficient. Really helpful, on
time, completed work, great manner. Would definitely recommend Ry and Jamie.
Colin Paterson
a year ago

Ry were punctual, professional and completed both the boiler and cooker safety
checks in the agreed time. I recommend their service.
Isabel MacLennan
a year ago

RY were very helpful and efficient. They turned up and sourced the leak and
repaired it.
Jackie Harris
a year ago

Quick, polite, professional.
Daniel Terry
a year ago

Excellent service from the first call with the receptionist, the engineer Tom
and the gas fitter Billy. Everything explained and up and running the same day.
No mess and everyone polite, professional and helpful. Can't fault them.
Michael Coombes
a year ago

The job was for the trace and fix of a leak and we were worried that it would be
a huge job of ripping up bathroom tiles, but luckily Paul was able to identify
where the leak was coming from, by taking off the bathroom panel, advise on the
issue and fixed it within two hours - much to our relief. He was friendly,
worked quickly and cleaned up afterwards - really happy to have contacted Ry
Group and would do so again!
Maya Ravi
a year ago

Easy to arrange a plumber. Stephanie was polite and helpful over email and the
phone.James the plumber was very friendly and knowledgeable, identifying the
source of the leak quickly.Unfortunately it was too late in the day to repair
said leak. Hoping Ry can return asap.
Dan C
a year ago

Excellent service from all staff. Very knowledgeable engineer, friendly and
willing to explain what he was doing and end result. Left working area spotless.
Would definitely recommend
Geoff Patterson
a year ago

Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A
fantastic job, well done.The bill was expensive though. Having said that, I was
very pleased with the entire process. To reiterate. Mathew is a credit & asset
to your organisation!
Victor Garrick
a year ago

This is now the 2nd time I have used this South London based Gas engineers
group. I had seen the bright Orange vans and had decided to give them a try as
BG were getting too expensive.They are always polite and helful right from the
first call into the office to book in the gas engineer, through to the
troubleshooting and rectifying the fault.
Colin Almeida
a year ago

Prompt and helpful service from Tyrone who arrived on time and was great to deal
with. Would definitely use RyGas again..
Fiona O'Reilly
a year ago

Ryan, the owner of this company, was extremely knowledgable, polite and the
service his company offered was excellent and prompt.
Caroline Anderson
a year ago

Ry Group were recommended to me after a previous bathroom fitter left me with
two major issues. They have done an amazing job. Communication is good. The
engineer that came was friendly, courteous, tidy and always on time. I wouldn't
hesitate to use this company again and recommend them to others.
Karen Melling
a year ago

I have used Ry for several years and have always found their engineers to be
professional, courteous and knowledgable. Would recommend them.
Malcolm Larkins
a year ago

Really good service. Reasonable price, good communication and they resolved our
leaky pressure valve very quickly with no mess and a really nice plumber who
came exactly when he said he would
Dan Cullingham
a year ago

Third time using RY Group.Re position of radiators excellent job doneHighly
recommended companyMany Thanks
Lou
a year ago

I have used RyGas several times, & they are always excellent. Very efficient for
bookings & invoicing, & very friendly & skilled workers.
TIM LONG
a year ago

Boiler error; condense pipe blockage. Profesional puntual quick response. Great
job
Rosa Valcarcel
a year ago
dave butler
a year ago

No complaints about the quality of work, tidiness, punctuality etc. but there
were some negatives. In particular (1) RyGas reserve the right to charge a 50%
cancellation charge if you do not cancel within 24 hours, however they only
notified me of the planned arrival time of the engineer at 7PM the evening
before via email which was less than 24 hours from the appointment time; (2) I
was charged significantly more than quoted for the job, which was disappointing
given that the engineer didn't know how to do the job initially and needed to
"phone a friend" to figure out what to do, so claiming the job took longer than
expected seems unreasonable - I resent paying for someone to learn on the job;
(3) the engineer took away the old tap without asking what I wanted to do with
this - as it happened it was a new tap which had only been installed as a
temporary replacement to the original tap which had broken so I am down £100 on
a perfectly good tap and charged 50% more than I expected for a simple
job.Uodate: In fairness to Ry group they did contact me after this review was
published and credited me back so that I was charged the price originally
quoted. I appreciated the response and have uprated accordingly
Justin Newton
a year ago

Thanks for getting to the job so quickly!
Radhika
a year ago
Luca De Simone
a year ago

RyGroup are very efficient and well organised. Their operatives were friendly
and knowledgeable, and gave clear advice. The jobs were completed quickly and
they cleared up afterwards. I am happy to recommend!
Tom L
a year ago

I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted.
Thanks to Tyrone, we had hot water and heating. He was very friendly and did an
excellent job.Super efficient!
Reg
a year ago

This is the second time I have used Ry, previously for gas plumbing, this time
for central heating electrics and on both occasions their service and
workmanship has been excellent.
Phil Baxter
a year ago

RyGas saved us once again. Their phone lines are manned by extremely proficient
and helpful staff, who immediately put you at ease & do their best to sort out
quick appointments / solutions. On this occasion a plumber materialised faster
than expected, despite it being a Bank Holiday, & we received the usual
courtesey call/s to inform / update us. Operatives always try to work quickly &
efficiently & they don't dilly dally to up the charges, which some unreliables
unfortunately do. RyGas are reliable. They explain their charges up front and on
each visit, we have encountered very personable, well trained and competent
staff. I am happy to recommend RyGas to others.
Fiona Patton
a year ago

Ryan and his team deserve top marks for their outstanding work on the complete
refurbishment of our flat in Richmond.They installed new wiring, plumbing,
heating and flooring; fitted a new boiler, bathroom, kitchen, doors and
cupboards; in addition they did all the plastering and painting.All the team
members were extremely professional, friendly and punctiliously tidy. Ryan’s
leadership was highly efficient and enhanced by his proactive ability to suggest
practical and creative solutions.Highly recommended – I would certainly call on
Ryan and his team again.
D L
a year ago

Great service had our thermostat fixed quickly and our radiators pumping out
heat
Eoin Duffy
a year ago

I have used Rygas for years and most recently for gas boiler service. Always
excellent.
Stephen Blair
a year ago

Punctual, polite and got the job done. Thanks.
Claire Underwood
a year ago

Ben was great, super easy going, got the job done efficiently! Brilliant
customer service and great communication!
Katie Louise
a year ago

I've used Ry Group for several different tasks in my house. They are always
helpful, pleasant and efficient. Would recommend them.
Gillian Wong
a year ago

Great service. From initial phone call, Dan G came out, diagnosed the problem
and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was
very professional and was explaining what he was doing as he was fixing my
boiler.Will highly recommend.
Sonia Kerslake
a year ago

Swift and efficient - Trusted Tradesmen they certainly are
Patrick Gosling
a year ago

Dan was very professional and helpful. The boiler service went well. I would
recommend.
Caroline G
a year ago

A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama
and would recommend.
Ian McDonald
a year ago

Yet again my go to company. Fast efficient and effective service. Respectful and
friendly engineers . Knowledgeable and informative. I trust them 100% and they
charge fairly and reasonably. One company for all my needs and I will never go
elsewhere.
Diane Popovic
a year ago

Great service every time. Thank you!
Danstie Danstie
a year ago

Ry group provided an excellent service installing our thermostat and making the
required wiring alterations. The booking process was really easy and they
provided very good customer service over the phone. Would highly recommend.
Jay Andrew
a year ago

We have used Rygas to manage our plumbing and electrical needs at our two
properties for years and have always found them helpful and very friendly.
Becky Hughes
a year ago

I always use RyGroup. Highly recommend.
Sue Presland
a year ago
Saira Hussain
a year ago

Fix to faulty underfloor heating - professional and courteous throughout with
the fault identified and repaired on the first visit. Highly recommended and
many thanks.
Sam Eads
a year ago

Dan was very friendly and quickly was able to fix our radiator. While he was
around he also offered advice on a few other questions we asked him which was
very appreciated. Quick and reliable service, will use again!
Hannah Heise
a year ago

Professional team, fast response and reasonable price. Really happy with their
service.
William Apps
a year ago

Not the cheapest but was able to book an appointment within 2 working days.
Engineer arrived on time and able to find the issue efficiently.
Ken Fung
a year ago

5 star definitely recommend and will use again in future jobs required
Sergio Alves
a year ago

Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly
priced, good comms too.
Andrew Coop
a year ago

Marvellous job! I am so please I chose Ry Group. They are professional, honest,
conscientious, and really know their stuff. Before I found them I just got
negative responses from other companies but Ry Group are to be admired and I
would honestly recommend them if you are looking for plumbing / gas help in SW
London.
Brooke Miranda
a year ago

Very reliable.
Gareth McCarter
a year ago

Easy to work with. Worked out the problem with me in advance, arrived on time,
kept me updated on the work and left everything in order. A good experience and
good work.
Lewis Jamieson
a year ago

very good service.
simon suen
a year ago

Got a booked in quickly, found the problem and were friendly.
mike irwin
a year ago

ProfessionalEfficientTidyLovely guy
Jan Harvey
a year ago

Great customer service.... professional, on time and completed to good standard.
Kieran Nagi
a year ago

Quick and efficient work done by our plumber. Nothing but positive things to
say.
Steve Hall
a year ago

I have used Ry Group for two separate plumbing jobs, over two months. Both times
they have been efficient, polite and solved the problem quickly. Highly
recommend.
Kate Garbett
a year ago

An excellent, professional, prompt, tidy and considerate service, from making
arrangements and providing a quote through to carrying out the works exactly as
intended and for the price quoted.
Jacob Papineau
a year ago

Extremely efficient service for blocked drains. Came at agreed time, cleared out
the blockage and also cleaned up the manhole and the toilet causing the
problems. Very polite and friendly, and happy to show me everything along the
way for my own future reference. Very happy
Chetan Modi
a year ago

Clear explanation of what the problems are and what the alternatives could be.
Quick polite service and transparent pricing.
Geoff Michel
a year ago

Arrived promptly, carried out the work with no fuss. Polite and good
communications throughout, would use again
Garry Chow
a year ago

Ry reacted very promptly to my message via check a trade and gave me call. They
have send contractor as soon as they could and after we have agreed on price,
they have ordered parts and booked for job to be done. Communication was great!
Gentleman was very professional and polite, job done quickly and even cleaned
nicely after. I received mini training, plenty of advice and even help with
bleeding my radiator. Would definitely recommend to anyone. 5*
Sylwia Marta Biernat-Greedharry
a year ago

Great customer service, very efficient and high quality work. Thank you
Claire Dimond
a year ago

Fast and Reliable, Great service Ry Group Team
Hiran M
a year ago

Ry attended on Friday 7 Oct. Efficient, professional service and good
communication with customers. Plumber turned up very promptly for shower valve
installation.
Charlene Wong
a year ago

Did a yearly boiler check. Easy to organise the visit on the phone. Engineer
arrived on time, was friendly and swift. Satisfied overall, would use them again
next year.(disclaimer: they offered a £5 discount if I wrote a review, but
didn't specify that the review had to be positive)
Alfred
a year ago

Great service - final cost less than original quote due to efficiency of their
work - highly recommended!
Tom Line
a year ago

Staff were polite and courteous when taking my call, and after a brief
conversation, suggested an engineer to visit to troubleshoot my problem. I
received an email and text the day before the appointment, and the engineer
arrived bang on time. He (George) was polite, courteous and professional; he
explained his work and his conclusions, and the suggested remedial works. I was
advised that a quotation would be emailed to me in due course, and it arrived
the day after. The cost of the work was in line with other companies. Overall, a
good customer experience.
stecole1
a year ago

Great efficient and knowledgable tradesman. Would definitely use again.
Bernard Fanning
a year ago

Quick and professional. Tidied up after. Good service and easy.
s q
a year ago

24h service and fast response , i'm happy with service
Frank Wang
a year ago

I hired Ry to do leak tracing and could not be happier with their help. Jamie
was professional, knowledgable and got the leak sorted quickly. He clearly
explained what the problem was and gave me all the reassurance I needed at a
very stressful time. Besides that, Stephanie was very responsive to my emails
when arranging everything. All in all a great company.
Natasha
2 years ago

Just used RY Group to change my tap in the kitchen.Pipes needed changing also.
Great job, really helpful & polite plumber and carried out within the hour &
cleared up after. Would recommend.
Sarah Selwood
2 years ago

Great service, friendly team. Will definitely use again.
Rolant Glyn
2 years ago

Everyone I dealt with from the initial contact to the plumber Danny who did the
work was extremely professional and helpful. I was updated promptly on all
activities involved with getting the job done. I would definitely use this
company again as well as recommend them to others
Lara
2 years ago

I only have good things to say about RYGAS. Great support staff and fantastic
staff on-site too. Friendly, knowledgeable, trustworthy and respectful.
Melani Lamont
2 years ago

Booked a boiler service. Professional, friendly & efficient from initial call to
boiler service being carried out. Would highly recommend ++++
Jane Kenny
2 years ago

Great customer service in booking and setting up the service. The team are
friendly, polite and professional. I have used them on a number of occasions now
and would recommend them.
Ian Kibble
2 years ago

Friendly, polite and professional. Very happy with the job done. No mess left.
What more could you ask for?
Edward Helm
2 years ago

Very friendly and efficient leak fix on a toilet by Danny. Would definitely
recommend.
Richard Lewis
2 years ago

Electrician (Mark G) arrived first thing in the morning. We are very pleased
with his speed of work, and the way it was carried out. Very polite. Will use
again.
Geoff Sarbutts
2 years ago

Very good service, came on time, worked quickly efficiently and left everything
clean and tidy. professional, high standard of work and very friendly would
recommend
Harri Lowther
2 years ago

Very happy to recommend the RyGroup. We have used their gas and electrical
services a few times and they are always on time, professional and do a good job
all round.
TO
2 years ago

Quick, reliant ale and efficient. My go to trader to fix any problems of my
flat!
Tony Wei
2 years ago

Dan the engineer arrived at the arranged time and was polite and friendly. He
carried out the boiler service professionally and left the area clean and tidy.
Well pleased
John Spink
2 years ago

I called Ry Group to replace a broken shower with a completely new model. They
were quick to respond and booked an appointment within a couple of days. The
plumber showed up on time and did an excellent job to replace the shower in
about an hour. I will use their services again in the future.
Andrea Giavatto
2 years ago
Chris McGuire
2 years ago

Ry serviced my boiler and did the annual gas safety checks. The engineer was on
time, polite and tidy. I've used Ry for many years and would recommend them.
John Mildred
2 years ago

Mark was very knowledgeable and passionate at his job, helped us fix a few LED
lights to the ceiling. Would definitely recommend to anyone looking for an
electrician
Catherine Chan
2 years ago

Brilliant service from Ryan, George & the team installing a new boiler system in
our loft. Was really impressed with them from quote to completion. Very friendly
team, great craftsmanship, and speedy work. I also needed to speak to Ryan out
of hours and he was incredibly kind and helpful. Highly recommend them & use
100% use again.
Emma Whitmarsh
2 years ago

Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler
service carried out today.
Robert Histon
2 years ago

Happy with service. Very good tradespeople.
Maria Adjepong
2 years ago

Chris did an excellent job, very efficient, friendly and tidied up as well.
Would not hesitate to recommend.
Jim F
2 years ago

I've used this company for 7 years, they installed my boiler at my property and
maintained it ever since. Lovely customer service and always reliable. Highly
recommend.
Lisa Nussbaumer
2 years ago

Used them for years. Reliable, good at what they do and easy to get hold of.
tom gore
2 years ago

Organised, punctual and got on with it
Justin Fisher
2 years ago

Replaced Kitchen tap. Work was done on time and on budget. Plumber was
personable and easy to deal with. Recommended
Alastair Hoffmann
2 years ago

RyGas have consistently helped me with both planned and unplanned works.
Although they assisted initially with mainly Electrical issues I have since
asked them whenever any plumbing or drains issues arises.
Chris Dawson
2 years ago

Very good service, knowledgeable and experienced staff. Always clean & tidy and
very polite.
Alki Michael
2 years ago

Rygas were friendly, knowledgeable, professional and very responsive. They
arrived within one hour of calling and diagnosed the water leak within an hour
of arrival. Recommended.
James Hughes
2 years ago

Professional service. Replied quickly and arranged a visit for the following
day. Great customer service and more than happy to be flexible with timings for
visits etc.
Louise Kemp
2 years ago

Needed an urgent call-out to look at our boiler and the service was quick,
friendly, charged as quoted and sorted same-day. Would highly recommend for the
fantastic service and friendly team.
Dawn Goodwin
2 years ago

I am a regular user of Rygas, I have found the service to be very professional
.Rygas respond quickly to my request for any jobs I request to done.I can
confidently recommend Rygas.
Martin Benson
2 years ago

Great service for an unvented hot water cylinder service!
Piergiorgio Mammone
2 years ago

Excellent service from Ry again. I have used them for many years for various
plumbing and electrical issues and have always had a first class experience. I
had an electrical issue late Friday night and called the out of hours emergency
contact, who went out his way to have an electrician contact me to run through a
small issue I had but needed some expertise. I received a call from the engineer
within 10 minutes from an extremely helpful man, who took his time to fullt go
through my issue and resolve. These kind of gestures show why I have used Ry for
so many years and continue to recommend their work and professionalism!
James Littlewood
3 years ago

Fantastic service from start to finish! I can't recommend Ry highly enough- they
managed the work on my flat brilliantly- tracing and fixing multiple leaks,
updating me regularly (I wasn't living in the flat), and were really helpful,
understanding, and efficient throughout- thank you so much to Charlotte, Matt,
and everyone else!
Anna Macphie
3 years ago

Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR
cert for my rental property. Thank you!
Andrew Carlin
3 years ago

Used Ry for my boiler service and gas certificate and they were absolutely
brilliant. Exceptional service - on time, professional and really great customer
care. Will definitely use them again - so pleased to find a company I can trust
to do a great job. Thank you
Carolina Cohen
3 years ago

We recently used Ry to remove and replace a boiler.in our flat. The whole
process was excellent from start to finish. The team were punctual, polite, tidy
and professional. I received a phone call on the day and after the work was
completed to check I was happy with the work. I would highly recommend Jason and
his team, they were excellent.
Margaret Antonian
3 years ago

Have personally used Ry for several maintenance issues ranging from drainage to
electrical and they have always attended promptly. The tradesmen are always
friendly, professional, the problem fixed and all at a reasonable cost.
Nicola Eddison
4 years ago

Ry has undertaken many, many projects with us. The experience between our
companies has meant I can take on anything I am not familiar with and request Ry
to undertake a lot of other work on literally anything els within the building
industry. It has meant hundreds of happy clients throughout London and Surrey.
Thanks Ryteam for your rapid responses and issues being resolved.
Thomas Kane
4 years ago

We have used them to service our Worcester Bosch boiler and for plumbing and
guttering works.Every person at that company we have dealt with has been really
good. office staff are polite and efficient. the engineers arrive right on time
and are fully prepared for the job, know their stuff and do the work to a high
standard. can't recommend them enough
Iain Podger
4 years ago

I highly recommend Rgygas; their staff behind the scenes and their contractors
have proved to be very professional, courteous and experienced. Happy to
recommend them.
Maria Griffiths
5 years ago

Used Rygas a number of times now and they’ve always done great work (the most
important bit when it comes to messing with the plumbing in your house!), been
quick to respond, friendly and pretty easy to deal with. Will definitely be
using them again for future work.
Graham C
5 years ago
Mark Palmer
5 years ago

I have used rygas many times and have been impressed with the professionalism of
all staff. I would highly recommend their services to all as their work is to
very high standards.
Shane Johnston
5 years ago

I have used Rygas a number of times & have always been impressed by their
response time, level of customer service and their competitive pricing. It’s
becoming increasingly difficult to find reliable tradesmen who provide any level
of service at all so I wouldn’t hesitate to recommend these guys for anything
you need!
Declan Walsh
5 years ago

We have used RyGas for several years with fantastic results after their visit.
They are Reliable, professional with great customer care from start to finish.
Their pricing is competitive and you receive great value for money. We struggled
to find a reliable contractor to help with our many properties until we came
across RyGas, RySparks, RyBuild and we haven't used anyone else since. They
should change their name to "Ry-Liable"
alex day
5 years ago

The guys at RyGas dealt with my issues efficiently and professionally. Would
definitely recommend this to other people. A great service all round.
Pietro Palladino
5 years ago

Sorted my shower and tiling out efficiently and with transparency
Ian Bruadar
5 years ago

RyGas installed a boiler/central heating system in my flat. There had previously
been nothing in place but two ancient gas heaters that couldn't be used, so it
was quite an involved job, starting from scratch. They did a fantastic job from
the moment they arrived, kept me informed the whole time and made sure I came
home to a nice tidy place each day while the work was going on, and then a nice
toastie place when the work was completed! RyGas/RySparks also did several
plumbing and electrical jobs for me while the boiler work was going on, as I had
a load of things that needed fixing or upgrading. Again, everything was carried
out super efficiently and I'm really pleased with it all. I would highly
recommend using RyGas. They are professional, friendly and provide an excellent
service.
Laura M
5 years ago
Nicki Cleaver
5 years ago

Excellent company. Sorted my plumbing issue quickly. Would recommend.
Dean Stewart
5 years ago

Great Service and after care. Highly Recommended!!!
Christopher Wilkins
5 years ago

Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have
hot water!!!The boys were very “consious” about tidying up after
themselves.Thank you!
Isabela Sousa
5 years ago

Turned up on time, very courteous, resolved the problem quickly
Zachary Brech
5 years ago

Have used for a few electrical issues and also a boiler service. Always on time,
very responsive and would recommend.
Tom D
5 years ago

Had a new boiler & power flush. From start to finish, RyGas is clearly a company
that takes pride in its customer service. They were professional and on task
from start to finish. The cost of the works was competitive and the fitter was
absolutely lovely. I didn't even know he was there or had been in my home except
for the fact that I had heating downstairs again! There really were no
negatives, I was very pleased and would recommend.
Clare Bate
5 years ago

Rygas came and gave a quote for replacing a downstairs very old toilet and
replacement of taps and a click clack plug hole. We received the quote quickly.
We also had asked 2 other companies to come and review. Jason rang up and asked
me if I had received the quote. At the time my husband was very hesitant as he
was concerned that in replacing this toilet would lead to it jutting out further
in a very tight space. Jason reassured me that they would do their best to
source a suitable toilet which they did.Frankie came to do the work and did an
amazing job, was cheerful, hardworking and conscientious and we are delighted
with the finished product!I would also like to thank the office staff for
helping to source suitable products. I would have no hesitation in recommending
this company. A big thank you!
Nadia Newman
5 years ago

Extremely professional from start to finish. Electrician was prompt and
friendly, made sure we were aware of everything he was doing and raised any
issues immediately. Work was carried out to a high standard and he left the
place spotless.
Tim Wright
5 years ago

The RyGas team is professional, friendly and responsive. Their gas boiler
maintenance and service engineers are highly efficient and punctual. A first
class operation and a pleasure to deal with.
Denis
5 years ago
Jairo Ochoa
5 years ago

Called in RyGas to rewire electrics in my property. Service, work and price were
excellent. Would highly recommend this company.
Adam
5 years ago
Ajaz Ahmed
6 years ago

Called them out as had an issue with heating. They were quick, clean and most
important they sorted out my issue so happy wife and not stressed dad.
Kirk Ritchie
7 years ago

Excellent service, the plumber came within half hour of my call and the job was
completed within the next hour at a sensible rate. Will be using and
recommending there services in the future. Thanks again
Peter Calligeris
7 years ago

I can highly recommend Rygas. Excellent service from start to finish.
Professional, On time and good value. They fixed my boiler, and looked at some
plumbing work I needed too. Bravo
Spencer Brady
7 years ago

Friendly professional service with regards to boiler call-out. Thank you
Justin Allison
a year ago

We had James come round for an emergency heating issue. Brilliant all round.
Very friendly! Offered to use boot covers and was considerate of the property.
Explained everything to use I a really clear way! We felt he was honest. Will
100% use again!
Aria Butterwick
a year ago

The engineer, Jamie, was polite, professional and efficient. Really helpful, on
time, completed work, great manner. Would definitely recommend Ry and Jamie.
Colin Paterson
a year ago


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Ry
4.7

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Justin Allison
a year ago

Friendly professional service with regards to boiler call-out. Thank you
Aria Butterwick
a year ago

We had James come round for an emergency heating issue. Brilliant all round.
Very friendly! Offered to use boot covers and was considerate of the property.
Explained everything to use I a really clear way! We felt he was honest. Will
100% use again!
Colin Paterson
a year ago

The engineer, Jamie, was polite, professional and efficient. Really helpful, on
time, completed work, great manner. Would definitely recommend Ry and Jamie.
Dennis Reinhardt
a year ago

Isabel MacLennan
a year ago

Ry were punctual, professional and completed both the boiler and cooker safety
checks in the agreed time. I recommend their service.
Jackie Harris
a year ago

RY were very helpful and efficient. They turned up and sourced the leak and
repaired it.
Daniel Terry
a year ago

Quick, polite, professional.
Michael Coombes
a year ago

Excellent service from the first call with the receptionist, the engineer Tom
and the gas fitter Billy. Everything explained and up and running the same day.
No mess and everyone polite, professional and helpful. Can't fault them.
Maya Ravi
a year ago

The job was for the trace and fix of a leak and we were worried that it would be
a huge job of ripping up bathroom tiles, but luckily Paul was able to identify
where the leak was coming from, by taking off the bathroom panel, advise on the
issue and fixed it within two hours - much to our relief. He was friendly,
worked quickly and cleaned up afterwards - really happy to have contacted Ry
Group and would do so again!
Dan C
a year ago

Easy to arrange a plumber. Stephanie was polite and helpful over email and the
phone.James the plumber was very friendly and knowledgeable, identifying the
source of the leak quickly.Unfortunately it was too late in the day to repair
said leak. Hoping Ry can return asap.
Geoff Patterson
a year ago

Excellent service from all staff. Very knowledgeable engineer, friendly and
willing to explain what he was doing and end result. Left working area spotless.
Would definitely recommend
Victor Garrick
a year ago

Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A
fantastic job, well done.The bill was expensive though. Having said that, I was
very pleased with the entire process. To reiterate. Mathew is a credit & asset
to your organisation!
Colin Almeida
a year ago

This is now the 2nd time I have used this South London based Gas engineers
group. I had seen the bright Orange vans and had decided to give them a try as
BG were getting too expensive.They are always polite and helful right from the
first call into the office to book in the gas engineer, through to the
troubleshooting and rectifying the fault.
Fiona O'Reilly
a year ago

Prompt and helpful service from Tyrone who arrived on time and was great to deal
with. Would definitely use RyGas again..
Caroline Anderson
a year ago

Ryan, the owner of this company, was extremely knowledgable, polite and the
service his company offered was excellent and prompt.
Karen Melling
a year ago

Ry Group were recommended to me after a previous bathroom fitter left me with
two major issues. They have done an amazing job. Communication is good. The
engineer that came was friendly, courteous, tidy and always on time. I wouldn't
hesitate to use this company again and recommend them to others.
Malcolm Larkins
a year ago

I have used Ry for several years and have always found their engineers to be
professional, courteous and knowledgable. Would recommend them.
Dan Cullingham
a year ago

Really good service. Reasonable price, good communication and they resolved our
leaky pressure valve very quickly with no mess and a really nice plumber who
came exactly when he said he would
Lou
a year ago

Third time using RY Group.Re position of radiators excellent job doneHighly
recommended companyMany Thanks
sonny
a year ago

Just had there driver in Wimbledon causing rd rage
TIM LONG
a year ago

I have used RyGas several times, & they are always excellent. Very efficient for
bookings & invoicing, & very friendly & skilled workers.
Rosa Valcarcel
a year ago

Boiler error; condense pipe blockage. Profesional puntual quick response. Great
job
dave butler
a year ago

R
a year ago

Our kitchen extractor hood needed replacement, so we had called Ry. Their
engineer arrived and claimed that the brand new hood was broken. So, we had to
order a replacement. We arranged another engineer to carry out the job, who
failed to turn up on the day of the appointment saying that there was childcare
issue. He finally arrived the following day to carry out the work, we were
disappointed when he said that he doesn’t have the necessary equipment to fix
the hood. And, this was after reminding the office twice to ask the engineer to
bring the right tools! Then he came the following day, the job was finally done.
However, they charged us in error for a second day’s job too. They didn’t even
try to confirm the figure with us by phone, just emailed an invoice and charged
our card that they has stored the details of when we had used them on a separate
occasion without our knowledge!When we realised that they had double charged us,
we phoned their office. The receptionist kept saying that she will call us back
, but she never did. We had to chase the refund. Which we finally received but
after chasing them for about a week.They also don’t accept bank transfer
payments but only card payments, which is a hassle, as not everyone is
comfortable paying over the phone, especially as they store your card details,
for instance, they did, in our case.Update: We thought of giving them another
chance, we called them again their plumbing in January 2023 to fix our cracked
bath, they didn't stay true to the quote, the bath was not exactly how we
wanted, we were not asked about if we were happy with it, unsatisfactory work,
the bath was still leaking, they visited again, fixed it, so it is not leaking
in our kitchen now, however, it still has problem with leaks, it leaks on the
bathroom floor itself.
Justin Newton
a year ago

No complaints about the quality of work, tidiness, punctuality etc. but there
were some negatives. In particular (1) RyGas reserve the right to charge a 50%
cancellation charge if you do not cancel within 24 hours, however they only
notified me of the planned arrival time of the engineer at 7PM the evening
before via email which was less than 24 hours from the appointment time; (2) I
was charged significantly more than quoted for the job, which was disappointing
given that the engineer didn't know how to do the job initially and needed to
"phone a friend" to figure out what to do, so claiming the job took longer than
expected seems unreasonable - I resent paying for someone to learn on the job;
(3) the engineer took away the old tap without asking what I wanted to do with
this - as it happened it was a new tap which had only been installed as a
temporary replacement to the original tap which had broken so I am down £100 on
a perfectly good tap and charged 50% more than I expected for a simple
job.Uodate: In fairness to Ry group they did contact me after this review was
published and credited me back so that I was charged the price originally
quoted. I appreciated the response and have uprated accordingly
Radhika
a year ago

Thanks for getting to the job so quickly!
Luca De Simone
a year ago

Tom L
a year ago

RyGroup are very efficient and well organised. Their operatives were friendly
and knowledgeable, and gave clear advice. The jobs were completed quickly and
they cleared up afterwards. I am happy to recommend!
Reg
a year ago

I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted.
Thanks to Tyrone, we had hot water and heating. He was very friendly and did an
excellent job.Super efficient!
Phil Baxter
a year ago

This is the second time I have used Ry, previously for gas plumbing, this time
for central heating electrics and on both occasions their service and
workmanship has been excellent.
Fiona Patton
a year ago

RyGas saved us once again. Their phone lines are manned by extremely proficient
and helpful staff, who immediately put you at ease & do their best to sort out
quick appointments / solutions. On this occasion a plumber materialised faster
than expected, despite it being a Bank Holiday, & we received the usual
courtesey call/s to inform / update us. Operatives always try to work quickly &
efficiently & they don't dilly dally to up the charges, which some unreliables
unfortunately do. RyGas are reliable. They explain their charges up front and on
each visit, we have encountered very personable, well trained and competent
staff. I am happy to recommend RyGas to others.
D L
a year ago

Ryan and his team deserve top marks for their outstanding work on the complete
refurbishment of our flat in Richmond.They installed new wiring, plumbing,
heating and flooring; fitted a new boiler, bathroom, kitchen, doors and
cupboards; in addition they did all the plastering and painting.All the team
members were extremely professional, friendly and punctiliously tidy. Ryan’s
leadership was highly efficient and enhanced by his proactive ability to suggest
practical and creative solutions.Highly recommended – I would certainly call on
Ryan and his team again.
Eoin Duffy
a year ago

Great service had our thermostat fixed quickly and our radiators pumping out
heat
Stephen Blair
a year ago

I have used Rygas for years and most recently for gas boiler service. Always
excellent.
Claire Underwood
a year ago

Punctual, polite and got the job done. Thanks.
Katie Louise
a year ago

Ben was great, super easy going, got the job done efficiently! Brilliant
customer service and great communication!
Ellen Larkin
a year ago

We had a plumber from the Ry Group come round to do some small jobs,
disconnecting a gas heater and oven and adding a pipe fitting for washing
machine and dishwasher and were happy with the outcome. Given we had recently
moved into an old property which needs a fair bit of work we thought we’d ask
for a quote to fit a shower pump to help with low water pressure as didn’t want
to do anything major given we’d be ripping the whole bathroom out in due course.
We then had 2 engineers (there for the other jobs) take a look at the work
required and where to install the pump.When the engineer (different one) came
round to fit the pump said it couldn't be fitted to the hot water cylinder and
installed it next to the open vent in the attic. Once installed on running the
shower and other taps in the house that had previously worked fine there was now
spurting and alternating low pressure due to air being sucked in. As a solution
the engineer came round again a few days later (with an additional charge) to
fit some pipes to try and remove the air before it came into the pump. This
initially made a marginal improvement but after a couple of weeks it left the
pump struggling and again periodically shutting on and off.We decided to get a
second opinion from a different plumber who came round and wasn't impressed with
the work that was carried out. Feedback was that it looked like a DIY job and
would never have worked. Additionally based on the pump manufacturer's
instructions it states for the pump to be installed within 5m of the hot water
cylinder which it has not. It also states it needs to be taken directly off the
cylinder, but instead has been taken off the open vent. Due to the distance
between the pump and cylinder, it is running dry when used as the water cannot
keep up with the pump.We gave this feedback to Ry Group who tried to imply it
was our decision to cite the pump where it was put. When they reluctantly sent
the senior engineer around (which they offered without a call out charge which
was a minimum I'd expect for close to £1k for something that didn't work) he
also said wouldn't work where it was. We then asked for it to be correctly
installed which then triggered another quote for £500-600. Given this was to
rectify a problem of their making I said it seems only fair that we cover any
new materials required but felt labour shouldn't be charged again given the work
we'd previously paid for was ultimately pointless and should never have been
done. To this we never heard back.We regret we used this company to begin with
given the complete waste of money, however, the one positive take away from this
is that we’ve found a great plumbing company in the meantime who we know can get
the job done and done correctly without any issues.
Gillian Wong
a year ago

I've used Ry Group for several different tasks in my house. They are always
helpful, pleasant and efficient. Would recommend them.
Sonia Kerslake
a year ago

Great service. From initial phone call, Dan G came out, diagnosed the problem
and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was
very professional and was explaining what he was doing as he was fixing my
boiler.Will highly recommend.
Patrick Gosling
a year ago

Swift and efficient - Trusted Tradesmen they certainly are
Caroline G
a year ago

Dan was very professional and helpful. The boiler service went well. I would
recommend.
Ian McDonald
a year ago

A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama
and would recommend.
Diane Popovic
a year ago

Yet again my go to company. Fast efficient and effective service. Respectful and
friendly engineers . Knowledgeable and informative. I trust them 100% and they
charge fairly and reasonably. One company for all my needs and I will never go
elsewhere.
Danstie Danstie
a year ago

Great service every time. Thank you!
Jay Andrew
a year ago

Ry group provided an excellent service installing our thermostat and making the
required wiring alterations. The booking process was really easy and they
provided very good customer service over the phone. Would highly recommend.
Becky Hughes
a year ago

We have used Rygas to manage our plumbing and electrical needs at our two
properties for years and have always found them helpful and very friendly.
Sue Presland
a year ago

I always use RyGroup. Highly recommend.
Saira Hussain
a year ago

Sam Eads
a year ago

Fix to faulty underfloor heating - professional and courteous throughout with
the fault identified and repaired on the first visit. Highly recommended and
many thanks.
Hannah Heise
a year ago

Dan was very friendly and quickly was able to fix our radiator. While he was
around he also offered advice on a few other questions we asked him which was
very appreciated. Quick and reliable service, will use again!
William Apps
a year ago

Professional team, fast response and reasonable price. Really happy with their
service.
Ken Fung
a year ago

Not the cheapest but was able to book an appointment within 2 working days.
Engineer arrived on time and able to find the issue efficiently.
Sergio Alves
a year ago

5 star definitely recommend and will use again in future jobs required
Andrew Coop
a year ago

Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly
priced, good comms too.
Brooke Miranda
a year ago

Marvellous job! I am so please I chose Ry Group. They are professional, honest,
conscientious, and really know their stuff. Before I found them I just got
negative responses from other companies but Ry Group are to be admired and I
would honestly recommend them if you are looking for plumbing / gas help in SW
London.
Gareth McCarter
a year ago

Very reliable.
Lewis Jamieson
a year ago

Easy to work with. Worked out the problem with me in advance, arrived on time,
kept me updated on the work and left everything in order. A good experience and
good work.
simon suen
a year ago

very good service.
mike irwin
a year ago

Got a booked in quickly, found the problem and were friendly.
Jan Harvey
a year ago

ProfessionalEfficientTidyLovely guy
Kieran Nagi
a year ago

Great customer service.... professional, on time and completed to good standard.
Steve Hall
a year ago

Quick and efficient work done by our plumber. Nothing but positive things to
say.
Kate Garbett
a year ago

I have used Ry Group for two separate plumbing jobs, over two months. Both times
they have been efficient, polite and solved the problem quickly. Highly
recommend.
Jacob Papineau
a year ago

An excellent, professional, prompt, tidy and considerate service, from making
arrangements and providing a quote through to carrying out the works exactly as
intended and for the price quoted.
Chetan Modi
a year ago

Extremely efficient service for blocked drains. Came at agreed time, cleared out
the blockage and also cleaned up the manhole and the toilet causing the
problems. Very polite and friendly, and happy to show me everything along the
way for my own future reference. Very happy
Geoff Michel
a year ago

Clear explanation of what the problems are and what the alternatives could be.
Quick polite service and transparent pricing.
Garry Chow
a year ago

Arrived promptly, carried out the work with no fuss. Polite and good
communications throughout, would use again
Sylwia Marta Biernat-Greedharry
a year ago

Ry reacted very promptly to my message via check a trade and gave me call. They
have send contractor as soon as they could and after we have agreed on price,
they have ordered parts and booked for job to be done. Communication was great!
Gentleman was very professional and polite, job done quickly and even cleaned
nicely after. I received mini training, plenty of advice and even help with
bleeding my radiator. Would definitely recommend to anyone. 5*
Claire Dimond
a year ago

Great customer service, very efficient and high quality work. Thank you
Hiran M
a year ago

Fast and Reliable, Great service Ry Group Team
Charlene Wong
a year ago

Ry attended on Friday 7 Oct. Efficient, professional service and good
communication with customers. Plumber turned up very promptly for shower valve
installation.
Alfred
a year ago

Did a yearly boiler check. Easy to organise the visit on the phone. Engineer
arrived on time, was friendly and swift. Satisfied overall, would use them again
next year.(disclaimer: they offered a £5 discount if I wrote a review, but
didn't specify that the review had to be positive)
Tom Line
a year ago

Great service - final cost less than original quote due to efficiency of their
work - highly recommended!
stecole1
a year ago

Staff were polite and courteous when taking my call, and after a brief
conversation, suggested an engineer to visit to troubleshoot my problem. I
received an email and text the day before the appointment, and the engineer
arrived bang on time. He (George) was polite, courteous and professional; he
explained his work and his conclusions, and the suggested remedial works. I was
advised that a quotation would be emailed to me in due course, and it arrived
the day after. The cost of the work was in line with other companies. Overall, a
good customer experience.
Bernard Fanning
a year ago

Great efficient and knowledgable tradesman. Would definitely use again.
s q
a year ago

Quick and professional. Tidied up after. Good service and easy.
Frank Wang
a year ago

24h service and fast response , i'm happy with service
Natasha
2 years ago

I hired Ry to do leak tracing and could not be happier with their help. Jamie
was professional, knowledgable and got the leak sorted quickly. He clearly
explained what the problem was and gave me all the reassurance I needed at a
very stressful time. Besides that, Stephanie was very responsive to my emails
when arranging everything. All in all a great company.
Sarah Selwood
2 years ago

Just used RY Group to change my tap in the kitchen.Pipes needed changing also.
Great job, really helpful & polite plumber and carried out within the hour &
cleared up after. Would recommend.
Rolant Glyn
2 years ago

Great service, friendly team. Will definitely use again.
Lara
2 years ago

Everyone I dealt with from the initial contact to the plumber Danny who did the
work was extremely professional and helpful. I was updated promptly on all
activities involved with getting the job done. I would definitely use this
company again as well as recommend them to others
Melani Lamont
2 years ago

I only have good things to say about RYGAS. Great support staff and fantastic
staff on-site too. Friendly, knowledgeable, trustworthy and respectful.
Jane Kenny
2 years ago

Booked a boiler service. Professional, friendly & efficient from initial call to
boiler service being carried out. Would highly recommend ++++
Ian Kibble
2 years ago

Great customer service in booking and setting up the service. The team are
friendly, polite and professional. I have used them on a number of occasions now
and would recommend them.
Edward Helm
2 years ago

Friendly, polite and professional. Very happy with the job done. No mess left.
What more could you ask for?
Richard Lewis
2 years ago

Very friendly and efficient leak fix on a toilet by Danny. Would definitely
recommend.
Geoff Sarbutts
2 years ago

Electrician (Mark G) arrived first thing in the morning. We are very pleased
with his speed of work, and the way it was carried out. Very polite. Will use
again.
Harri Lowther
2 years ago

Very good service, came on time, worked quickly efficiently and left everything
clean and tidy. professional, high standard of work and very friendly would
recommend
TO
2 years ago

Very happy to recommend the RyGroup. We have used their gas and electrical
services a few times and they are always on time, professional and do a good job
all round.
Tony Wei
2 years ago

Quick, reliant ale and efficient. My go to trader to fix any problems of my
flat!
John Spink
2 years ago

Dan the engineer arrived at the arranged time and was polite and friendly. He
carried out the boiler service professionally and left the area clean and tidy.
Well pleased
Andrea Giavatto
2 years ago

I called Ry Group to replace a broken shower with a completely new model. They
were quick to respond and booked an appointment within a couple of days. The
plumber showed up on time and did an excellent job to replace the shower in
about an hour. I will use their services again in the future.
Chris McGuire
2 years ago

John Mildred
2 years ago

Ry serviced my boiler and did the annual gas safety checks. The engineer was on
time, polite and tidy. I've used Ry for many years and would recommend them.
Catherine Chan
2 years ago

Mark was very knowledgeable and passionate at his job, helped us fix a few LED
lights to the ceiling. Would definitely recommend to anyone looking for an
electrician
Emma Whitmarsh
2 years ago

Brilliant service from Ryan, George & the team installing a new boiler system in
our loft. Was really impressed with them from quote to completion. Very friendly
team, great craftsmanship, and speedy work. I also needed to speak to Ryan out
of hours and he was incredibly kind and helpful. Highly recommend them & use
100% use again.
Robert Histon
2 years ago

Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler
service carried out today.
D Hussain (Darni187)
2 years ago

I called this company for an emergency call out for my boiler. Engineer came
spent 35mins on bolier then another 20mins in his car apparently ordering a
Pressure release valve which he didn't carry with him.. was charged £174 but
nothing was fixed they wanted another £145/£200 to replace a £20 valve with
another visit which would be booked in on another day .. so I was left without
hot water .. I feel ripped off by this company.. Also the engineer left his blue
foot covers on the road outside my house and didn't even explain anything to my
mother in law about what's going on now .. very unprofessional ..
Maria Adjepong
2 years ago

Happy with service. Very good tradespeople.
Jim F
2 years ago

Chris did an excellent job, very efficient, friendly and tidied up as well.
Would not hesitate to recommend.
Lisa Nussbaumer
2 years ago

I've used this company for 7 years, they installed my boiler at my property and
maintained it ever since. Lovely customer service and always reliable. Highly
recommend.
tom gore
2 years ago

Used them for years. Reliable, good at what they do and easy to get hold of.
Justin Fisher
2 years ago

Organised, punctual and got on with it
Alastair Hoffmann
2 years ago

Replaced Kitchen tap. Work was done on time and on budget. Plumber was
personable and easy to deal with. Recommended
Chris Dawson
2 years ago

RyGas have consistently helped me with both planned and unplanned works.
Although they assisted initially with mainly Electrical issues I have since
asked them whenever any plumbing or drains issues arises.
Alki Michael
2 years ago

Very good service, knowledgeable and experienced staff. Always clean & tidy and
very polite.
James Hughes
2 years ago

Rygas were friendly, knowledgeable, professional and very responsive. They
arrived within one hour of calling and diagnosed the water leak within an hour
of arrival. Recommended.
Louise Kemp
2 years ago

Professional service. Replied quickly and arranged a visit for the following
day. Great customer service and more than happy to be flexible with timings for
visits etc.
Dawn Goodwin
2 years ago

Needed an urgent call-out to look at our boiler and the service was quick,
friendly, charged as quoted and sorted same-day. Would highly recommend for the
fantastic service and friendly team.
Martin Benson
2 years ago

I am a regular user of Rygas, I have found the service to be very professional
.Rygas respond quickly to my request for any jobs I request to done.I can
confidently recommend Rygas.
Patricia Hadfield
2 years ago

Will not be recommending this company.
Piergiorgio Mammone
2 years ago

Great service for an unvented hot water cylinder service!
bethany cullen
2 years ago

Roy Roy
3 years ago

Charged upfront for not diagnosing the problem with our boiler and they are now
not providing quotes for a solution - having to shell out for another plumber to
come round now
James Littlewood
3 years ago

Excellent service from Ry again. I have used them for many years for various
plumbing and electrical issues and have always had a first class experience. I
had an electrical issue late Friday night and called the out of hours emergency
contact, who went out his way to have an electrician contact me to run through a
small issue I had but needed some expertise. I received a call from the engineer
within 10 minutes from an extremely helpful man, who took his time to fullt go
through my issue and resolve. These kind of gestures show why I have used Ry for
so many years and continue to recommend their work and professionalism!
Charlie Firman
3 years ago

We've had our boiler serviced by Ry Gas for the past couple years without an
issue but this time they found a part was broken. Received the estimate for new
part and had a couple questions, mostly about replacing the boiler all together,
and now haven't heard from them despite following up, and they've just charged
for the incomplete service.Engineer on the day also didn't explain the situation
properly so we were expecting "a call from his boss to talk through options"
(his words) which never happened. Bit of a shame as they're a local company who
people recommend. The lady on the phone said they were busy but to not reply to
emails is a bit odd.
Anna Macphie
3 years ago

Fantastic service from start to finish! I can't recommend Ry highly enough- they
managed the work on my flat brilliantly- tracing and fixing multiple leaks,
updating me regularly (I wasn't living in the flat), and were really helpful,
understanding, and efficient throughout- thank you so much to Charlotte, Matt,
and everyone else!
Andrew Carlin
3 years ago

Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR
cert for my rental property. Thank you!
Carolina Cohen
3 years ago

Used Ry for my boiler service and gas certificate and they were absolutely
brilliant. Exceptional service - on time, professional and really great customer
care. Will definitely use them again - so pleased to find a company I can trust
to do a great job. Thank you
Margaret Antonian
3 years ago

We recently used Ry to remove and replace a boiler.in our flat. The whole
process was excellent from start to finish. The team were punctual, polite, tidy
and professional. I received a phone call on the day and after the work was
completed to check I was happy with the work. I would highly recommend Jason and
his team, they were excellent.
Khalid Zalmay
3 years ago

Boiler broke down on a weekend, had them come out and the guy spent only 15 min
to mis-diagnosed (PCB issue was told) it and needed further 2 visits to resolve
due to the initial mis diagnosis. Called the boiler company on weekday and after
5 min conversation got a correct diagnosis and told to change the gas exchanger.
Once they replaced that part - boiler worked perfectly. Initially told me they
wouldn't charge for the additional visit but lied as the money was taken out.
Contacted them 2x and still no call back or investigation.*Edit - After the
review they did finally reach out and we were able to settle it and the admin
issues that had occured - amended from 1/5 to 3/5. Shows that if a customer is
unhappy they will follow up but only occured after this review was left.
Paul Hemmelhemstead
3 years ago

Nicola Eddison
4 years ago

Have personally used Ry for several maintenance issues ranging from drainage to
electrical and they have always attended promptly. The tradesmen are always
friendly, professional, the problem fixed and all at a reasonable cost.
Thomas Kane
4 years ago

Ry has undertaken many, many projects with us. The experience between our
companies has meant I can take on anything I am not familiar with and request Ry
to undertake a lot of other work on literally anything els within the building
industry. It has meant hundreds of happy clients throughout London and Surrey.
Thanks Ryteam for your rapid responses and issues being resolved.
Iain Podger
4 years ago

We have used them to service our Worcester Bosch boiler and for plumbing and
guttering works.Every person at that company we have dealt with has been really
good. office staff are polite and efficient. the engineers arrive right on time
and are fully prepared for the job, know their stuff and do the work to a high
standard. can't recommend them enough
Maria Griffiths
5 years ago

I highly recommend Rgygas; their staff behind the scenes and their contractors
have proved to be very professional, courteous and experienced. Happy to
recommend them.
Graham C
5 years ago

Used Rygas a number of times now and they’ve always done great work (the most
important bit when it comes to messing with the plumbing in your house!), been
quick to respond, friendly and pretty easy to deal with. Will definitely be
using them again for future work.
Mark Palmer
5 years ago

Shane Johnston
5 years ago

I have used rygas many times and have been impressed with the professionalism of
all staff. I would highly recommend their services to all as their work is to
very high standards.
Declan Walsh
5 years ago

I have used Rygas a number of times & have always been impressed by their
response time, level of customer service and their competitive pricing. It’s
becoming increasingly difficult to find reliable tradesmen who provide any level
of service at all so I wouldn’t hesitate to recommend these guys for anything
you need!
alex day
5 years ago

We have used RyGas for several years with fantastic results after their visit.
They are Reliable, professional with great customer care from start to finish.
Their pricing is competitive and you receive great value for money. We struggled
to find a reliable contractor to help with our many properties until we came
across RyGas, RySparks, RyBuild and we haven't used anyone else since. They
should change their name to "Ry-Liable"
Pietro Palladino
5 years ago

The guys at RyGas dealt with my issues efficiently and professionally. Would
definitely recommend this to other people. A great service all round.
Ian Bruadar
5 years ago

Sorted my shower and tiling out efficiently and with transparency
Laura M
5 years ago

RyGas installed a boiler/central heating system in my flat. There had previously
been nothing in place but two ancient gas heaters that couldn't be used, so it
was quite an involved job, starting from scratch. They did a fantastic job from
the moment they arrived, kept me informed the whole time and made sure I came
home to a nice tidy place each day while the work was going on, and then a nice
toastie place when the work was completed! RyGas/RySparks also did several
plumbing and electrical jobs for me while the boiler work was going on, as I had
a load of things that needed fixing or upgrading. Again, everything was carried
out super efficiently and I'm really pleased with it all. I would highly
recommend using RyGas. They are professional, friendly and provide an excellent
service.
Nicki Cleaver
5 years ago

Dean Stewart
5 years ago

Excellent company. Sorted my plumbing issue quickly. Would recommend.
Christopher Wilkins
5 years ago

Great Service and after care. Highly Recommended!!!
Isabela Sousa
5 years ago

Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have
hot water!!!The boys were very “consious” about tidying up after
themselves.Thank you!
Muzaffar Butt
5 years ago

Zachary Brech
5 years ago

Turned up on time, very courteous, resolved the problem quickly
Tom D
5 years ago

Have used for a few electrical issues and also a boiler service. Always on time,
very responsive and would recommend.
Clare Bate
5 years ago

Had a new boiler & power flush. From start to finish, RyGas is clearly a company
that takes pride in its customer service. They were professional and on task
from start to finish. The cost of the works was competitive and the fitter was
absolutely lovely. I didn't even know he was there or had been in my home except
for the fact that I had heating downstairs again! There really were no
negatives, I was very pleased and would recommend.
Anja Stenbakken
5 years ago

Nadia Newman
5 years ago

Rygas came and gave a quote for replacing a downstairs very old toilet and
replacement of taps and a click clack plug hole. We received the quote quickly.
We also had asked 2 other companies to come and review. Jason rang up and asked
me if I had received the quote. At the time my husband was very hesitant as he
was concerned that in replacing this toilet would lead to it jutting out further
in a very tight space. Jason reassured me that they would do their best to
source a suitable toilet which they did.Frankie came to do the work and did an
amazing job, was cheerful, hardworking and conscientious and we are delighted
with the finished product!I would also like to thank the office staff for
helping to source suitable products. I would have no hesitation in recommending
this company. A big thank you!
Tim Wright
5 years ago

Extremely professional from start to finish. Electrician was prompt and
friendly, made sure we were aware of everything he was doing and raised any
issues immediately. Work was carried out to a high standard and he left the
place spotless.
Denis
5 years ago

The RyGas team is professional, friendly and responsive. Their gas boiler
maintenance and service engineers are highly efficient and punctual. A first
class operation and a pleasure to deal with.
Jairo Ochoa
5 years ago

Adam
5 years ago

Called in RyGas to rewire electrics in my property. Service, work and price were
excellent. Would highly recommend this company.
Ajaz Ahmed
6 years ago

Kirk Ritchie
7 years ago

Called them out as had an issue with heating. They were quick, clean and most
important they sorted out my issue so happy wife and not stressed dad.
Peter Calligeris
7 years ago

Excellent service, the plumber came within half hour of my call and the job was
completed within the next hour at a sensible rate. Will be using and
recommending there services in the future. Thanks again
Spencer Brady
7 years ago

I can highly recommend Rygas. Excellent service from start to finish.
Professional, On time and good value. They fixed my boiler, and looked at some
plumbing work I needed too. Bravo
See all reviewsWrite a review

Ry
4.7

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Justin Allison
a year ago

Friendly professional service with regards to boiler call-out. Thank you
Aria Butterwick
a year ago

We had James come round for an emergency heating issue. Brilliant all round.
Very friendly! Offered to use boot covers and was considerate of the property.
Explained everything to use I a really clear way! We felt he was honest. Will
100% use again!
Colin Paterson
a year ago

The engineer, Jamie, was polite, professional and efficient. Really helpful, on
time, completed work, great manner. Would definitely recommend Ry and Jamie.
Dennis Reinhardt
a year ago

Isabel MacLennan
a year ago

Ry were punctual, professional and completed both the boiler and cooker safety
checks in the agreed time. I recommend their service.
Jackie Harris
a year ago

RY were very helpful and efficient. They turned up and sourced the leak and
repaired it.
Daniel Terry
a year ago

Quick, polite, professional.
Michael Coombes
a year ago

Excellent service from the first call with the receptionist, the engineer Tom
and the gas fitter Billy. Everything explained and up and running the same day.
No mess and everyone polite, professional and helpful. Can't fault them.
Maya Ravi
a year ago

The job was for the trace and fix of a leak and we were worried that it would be
a huge job of ripping up bathroom tiles, but luckily Paul was able to identify
where the leak was coming from, by taking off the bathroom panel, advise on the
issue and fixed it within two hours - much to our relief. He was friendly,
worked quickly and cleaned up afterwards - really happy to have contacted Ry
Group and would do so again!
Dan C
a year ago

Easy to arrange a plumber. Stephanie was polite and helpful over email and the
phone.James the plumber was very friendly and knowledgeable, identifying the
source of the leak quickly.Unfortunately it was too late in the day to repair
said leak. Hoping Ry can return asap.
Geoff Patterson
a year ago

Excellent service from all staff. Very knowledgeable engineer, friendly and
willing to explain what he was doing and end result. Left working area spotless.
Would definitely recommend
Victor Garrick
a year ago

Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A
fantastic job, well done.The bill was expensive though. Having said that, I was
very pleased with the entire process. To reiterate. Mathew is a credit & asset
to your organisation!
Colin Almeida
a year ago

This is now the 2nd time I have used this South London based Gas engineers
group. I had seen the bright Orange vans and had decided to give them a try as
BG were getting too expensive.They are always polite and helful right from the
first call into the office to book in the gas engineer, through to the
troubleshooting and rectifying the fault.
Fiona O'Reilly
a year ago

Prompt and helpful service from Tyrone who arrived on time and was great to deal
with. Would definitely use RyGas again..
Caroline Anderson
a year ago

Ryan, the owner of this company, was extremely knowledgable, polite and the
service his company offered was excellent and prompt.
Karen Melling
a year ago

Ry Group were recommended to me after a previous bathroom fitter left me with
two major issues. They have done an amazing job. Communication is good. The
engineer that came was friendly, courteous, tidy and always on time. I wouldn't
hesitate to use this company again and recommend them to others.
Malcolm Larkins
a year ago

I have used Ry for several years and have always found their engineers to be
professional, courteous and knowledgable. Would recommend them.
Dan Cullingham
a year ago

Really good service. Reasonable price, good communication and they resolved our
leaky pressure valve very quickly with no mess and a really nice plumber who
came exactly when he said he would
Lou
a year ago

Third time using RY Group.Re position of radiators excellent job doneHighly
recommended companyMany Thanks
sonny
a year ago

Just had there driver in Wimbledon causing rd rage
TIM LONG
a year ago

I have used RyGas several times, & they are always excellent. Very efficient for
bookings & invoicing, & very friendly & skilled workers.
Rosa Valcarcel
a year ago

Boiler error; condense pipe blockage. Profesional puntual quick response. Great
job
dave butler
a year ago

R
a year ago

Our kitchen extractor hood needed replacement, so we had called Ry. Their
engineer arrived and claimed that the brand new hood was broken. So, we had to
order a replacement. We arranged another engineer to carry out the job, who
failed to turn up on the day of the appointment saying that there was childcare
issue. He finally arrived the following day to carry out the work, we were
disappointed when he said that he doesn’t have the necessary equipment to fix
the hood. And, this was after reminding the office twice to ask the engineer to
bring the right tools! Then he came the following day, the job was finally done.
However, they charged us in error for a second day’s job too. They didn’t even
try to confirm the figure with us by phone, just emailed an invoice and charged
our card that they has stored the details of when we had used them on a separate
occasion without our knowledge!When we realised that they had double charged us,
we phoned their office. The receptionist kept saying that she will call us back
, but she never did. We had to chase the refund. Which we finally received but
after chasing them for about a week.They also don’t accept bank transfer
payments but only card payments, which is a hassle, as not everyone is
comfortable paying over the phone, especially as they store your card details,
for instance, they did, in our case.Update: We thought of giving them another
chance, we called them again their plumbing in January 2023 to fix our cracked
bath, they didn't stay true to the quote, the bath was not exactly how we
wanted, we were not asked about if we were happy with it, unsatisfactory work,
the bath was still leaking, they visited again, fixed it, so it is not leaking
in our kitchen now, however, it still has problem with leaks, it leaks on the
bathroom floor itself.
Justin Newton
a year ago

No complaints about the quality of work, tidiness, punctuality etc. but there
were some negatives. In particular (1) RyGas reserve the right to charge a 50%
cancellation charge if you do not cancel within 24 hours, however they only
notified me of the planned arrival time of the engineer at 7PM the evening
before via email which was less than 24 hours from the appointment time; (2) I
was charged significantly more than quoted for the job, which was disappointing
given that the engineer didn't know how to do the job initially and needed to
"phone a friend" to figure out what to do, so claiming the job took longer than
expected seems unreasonable - I resent paying for someone to learn on the job;
(3) the engineer took away the old tap without asking what I wanted to do with
this - as it happened it was a new tap which had only been installed as a
temporary replacement to the original tap which had broken so I am down £100 on
a perfectly good tap and charged 50% more than I expected for a simple
job.Uodate: In fairness to Ry group they did contact me after this review was
published and credited me back so that I was charged the price originally
quoted. I appreciated the response and have uprated accordingly
Radhika
a year ago

Thanks for getting to the job so quickly!
Luca De Simone
a year ago

Tom L
a year ago

RyGroup are very efficient and well organised. Their operatives were friendly
and knowledgeable, and gave clear advice. The jobs were completed quickly and
they cleared up afterwards. I am happy to recommend!
Reg
a year ago

I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted.
Thanks to Tyrone, we had hot water and heating. He was very friendly and did an
excellent job.Super efficient!
Phil Baxter
a year ago

This is the second time I have used Ry, previously for gas plumbing, this time
for central heating electrics and on both occasions their service and
workmanship has been excellent.
Fiona Patton
a year ago

RyGas saved us once again. Their phone lines are manned by extremely proficient
and helpful staff, who immediately put you at ease & do their best to sort out
quick appointments / solutions. On this occasion a plumber materialised faster
than expected, despite it being a Bank Holiday, & we received the usual
courtesey call/s to inform / update us. Operatives always try to work quickly &
efficiently & they don't dilly dally to up the charges, which some unreliables
unfortunately do. RyGas are reliable. They explain their charges up front and on
each visit, we have encountered very personable, well trained and competent
staff. I am happy to recommend RyGas to others.
D L
a year ago

Ryan and his team deserve top marks for their outstanding work on the complete
refurbishment of our flat in Richmond.They installed new wiring, plumbing,
heating and flooring; fitted a new boiler, bathroom, kitchen, doors and
cupboards; in addition they did all the plastering and painting.All the team
members were extremely professional, friendly and punctiliously tidy. Ryan’s
leadership was highly efficient and enhanced by his proactive ability to suggest
practical and creative solutions.Highly recommended – I would certainly call on
Ryan and his team again.
Eoin Duffy
a year ago

Great service had our thermostat fixed quickly and our radiators pumping out
heat
Stephen Blair
a year ago

I have used Rygas for years and most recently for gas boiler service. Always
excellent.
Claire Underwood
a year ago

Punctual, polite and got the job done. Thanks.
Katie Louise
a year ago

Ben was great, super easy going, got the job done efficiently! Brilliant
customer service and great communication!
Ellen Larkin
a year ago

We had a plumber from the Ry Group come round to do some small jobs,
disconnecting a gas heater and oven and adding a pipe fitting for washing
machine and dishwasher and were happy with the outcome. Given we had recently
moved into an old property which needs a fair bit of work we thought we’d ask
for a quote to fit a shower pump to help with low water pressure as didn’t want
to do anything major given we’d be ripping the whole bathroom out in due course.
We then had 2 engineers (there for the other jobs) take a look at the work
required and where to install the pump.When the engineer (different one) came
round to fit the pump said it couldn't be fitted to the hot water cylinder and
installed it next to the open vent in the attic. Once installed on running the
shower and other taps in the house that had previously worked fine there was now
spurting and alternating low pressure due to air being sucked in. As a solution
the engineer came round again a few days later (with an additional charge) to
fit some pipes to try and remove the air before it came into the pump. This
initially made a marginal improvement but after a couple of weeks it left the
pump struggling and again periodically shutting on and off.We decided to get a
second opinion from a different plumber who came round and wasn't impressed with
the work that was carried out. Feedback was that it looked like a DIY job and
would never have worked. Additionally based on the pump manufacturer's
instructions it states for the pump to be installed within 5m of the hot water
cylinder which it has not. It also states it needs to be taken directly off the
cylinder, but instead has been taken off the open vent. Due to the distance
between the pump and cylinder, it is running dry when used as the water cannot
keep up with the pump.We gave this feedback to Ry Group who tried to imply it
was our decision to cite the pump where it was put. When they reluctantly sent
the senior engineer around (which they offered without a call out charge which
was a minimum I'd expect for close to £1k for something that didn't work) he
also said wouldn't work where it was. We then asked for it to be correctly
installed which then triggered another quote for £500-600. Given this was to
rectify a problem of their making I said it seems only fair that we cover any
new materials required but felt labour shouldn't be charged again given the work
we'd previously paid for was ultimately pointless and should never have been
done. To this we never heard back.We regret we used this company to begin with
given the complete waste of money, however, the one positive take away from this
is that we’ve found a great plumbing company in the meantime who we know can get
the job done and done correctly without any issues.
Gillian Wong
a year ago

I've used Ry Group for several different tasks in my house. They are always
helpful, pleasant and efficient. Would recommend them.
Sonia Kerslake
a year ago

Great service. From initial phone call, Dan G came out, diagnosed the problem
and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was
very professional and was explaining what he was doing as he was fixing my
boiler.Will highly recommend.
Patrick Gosling
a year ago

Swift and efficient - Trusted Tradesmen they certainly are
Caroline G
a year ago

Dan was very professional and helpful. The boiler service went well. I would
recommend.
Ian McDonald
a year ago

A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama
and would recommend.
Diane Popovic
a year ago

Yet again my go to company. Fast efficient and effective service. Respectful and
friendly engineers . Knowledgeable and informative. I trust them 100% and they
charge fairly and reasonably. One company for all my needs and I will never go
elsewhere.
Danstie Danstie
a year ago

Great service every time. Thank you!
Jay Andrew
a year ago

Ry group provided an excellent service installing our thermostat and making the
required wiring alterations. The booking process was really easy and they
provided very good customer service over the phone. Would highly recommend.
Becky Hughes
a year ago

We have used Rygas to manage our plumbing and electrical needs at our two
properties for years and have always found them helpful and very friendly.
Sue Presland
a year ago

I always use RyGroup. Highly recommend.
Saira Hussain
a year ago

Sam Eads
a year ago

Fix to faulty underfloor heating - professional and courteous throughout with
the fault identified and repaired on the first visit. Highly recommended and
many thanks.
Hannah Heise
a year ago

Dan was very friendly and quickly was able to fix our radiator. While he was
around he also offered advice on a few other questions we asked him which was
very appreciated. Quick and reliable service, will use again!
William Apps
a year ago

Professional team, fast response and reasonable price. Really happy with their
service.
Ken Fung
a year ago

Not the cheapest but was able to book an appointment within 2 working days.
Engineer arrived on time and able to find the issue efficiently.
Sergio Alves
a year ago

5 star definitely recommend and will use again in future jobs required
Andrew Coop
a year ago

Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly
priced, good comms too.
Brooke Miranda
a year ago

Marvellous job! I am so please I chose Ry Group. They are professional, honest,
conscientious, and really know their stuff. Before I found them I just got
negative responses from other companies but Ry Group are to be admired and I
would honestly recommend them if you are looking for plumbing / gas help in SW
London.
Gareth McCarter
a year ago

Very reliable.
Lewis Jamieson
a year ago

Easy to work with. Worked out the problem with me in advance, arrived on time,
kept me updated on the work and left everything in order. A good experience and
good work.
simon suen
a year ago

very good service.
mike irwin
a year ago

Got a booked in quickly, found the problem and were friendly.
Jan Harvey
a year ago

ProfessionalEfficientTidyLovely guy
Kieran Nagi
a year ago

Great customer service.... professional, on time and completed to good standard.
Steve Hall
a year ago

Quick and efficient work done by our plumber. Nothing but positive things to
say.
Kate Garbett
a year ago

I have used Ry Group for two separate plumbing jobs, over two months. Both times
they have been efficient, polite and solved the problem quickly. Highly
recommend.
Jacob Papineau
a year ago

An excellent, professional, prompt, tidy and considerate service, from making
arrangements and providing a quote through to carrying out the works exactly as
intended and for the price quoted.
Chetan Modi
a year ago

Extremely efficient service for blocked drains. Came at agreed time, cleared out
the blockage and also cleaned up the manhole and the toilet causing the
problems. Very polite and friendly, and happy to show me everything along the
way for my own future reference. Very happy
Geoff Michel
a year ago

Clear explanation of what the problems are and what the alternatives could be.
Quick polite service and transparent pricing.
Garry Chow
a year ago

Arrived promptly, carried out the work with no fuss. Polite and good
communications throughout, would use again
Sylwia Marta Biernat-Greedharry
a year ago

Ry reacted very promptly to my message via check a trade and gave me call. They
have send contractor as soon as they could and after we have agreed on price,
they have ordered parts and booked for job to be done. Communication was great!
Gentleman was very professional and polite, job done quickly and even cleaned
nicely after. I received mini training, plenty of advice and even help with
bleeding my radiator. Would definitely recommend to anyone. 5*
Claire Dimond
a year ago

Great customer service, very efficient and high quality work. Thank you
Hiran M
a year ago

Fast and Reliable, Great service Ry Group Team
Charlene Wong
a year ago

Ry attended on Friday 7 Oct. Efficient, professional service and good
communication with customers. Plumber turned up very promptly for shower valve
installation.
Alfred
a year ago

Did a yearly boiler check. Easy to organise the visit on the phone. Engineer
arrived on time, was friendly and swift. Satisfied overall, would use them again
next year.(disclaimer: they offered a £5 discount if I wrote a review, but
didn't specify that the review had to be positive)
Tom Line
a year ago

Great service - final cost less than original quote due to efficiency of their
work - highly recommended!
stecole1
a year ago

Staff were polite and courteous when taking my call, and after a brief
conversation, suggested an engineer to visit to troubleshoot my problem. I
received an email and text the day before the appointment, and the engineer
arrived bang on time. He (George) was polite, courteous and professional; he
explained his work and his conclusions, and the suggested remedial works. I was
advised that a quotation would be emailed to me in due course, and it arrived
the day after. The cost of the work was in line with other companies. Overall, a
good customer experience.
Bernard Fanning
a year ago

Great efficient and knowledgable tradesman. Would definitely use again.
s q
a year ago

Quick and professional. Tidied up after. Good service and easy.
Frank Wang
a year ago

24h service and fast response , i'm happy with service
Natasha
2 years ago

I hired Ry to do leak tracing and could not be happier with their help. Jamie
was professional, knowledgable and got the leak sorted quickly. He clearly
explained what the problem was and gave me all the reassurance I needed at a
very stressful time. Besides that, Stephanie was very responsive to my emails
when arranging everything. All in all a great company.
Sarah Selwood
2 years ago

Just used RY Group to change my tap in the kitchen.Pipes needed changing also.
Great job, really helpful & polite plumber and carried out within the hour &
cleared up after. Would recommend.
Rolant Glyn
2 years ago

Great service, friendly team. Will definitely use again.
Lara
2 years ago

Everyone I dealt with from the initial contact to the plumber Danny who did the
work was extremely professional and helpful. I was updated promptly on all
activities involved with getting the job done. I would definitely use this
company again as well as recommend them to others
Melani Lamont
2 years ago

I only have good things to say about RYGAS. Great support staff and fantastic
staff on-site too. Friendly, knowledgeable, trustworthy and respectful.
Jane Kenny
2 years ago

Booked a boiler service. Professional, friendly & efficient from initial call to
boiler service being carried out. Would highly recommend ++++
Ian Kibble
2 years ago

Great customer service in booking and setting up the service. The team are
friendly, polite and professional. I have used them on a number of occasions now
and would recommend them.
Edward Helm
2 years ago

Friendly, polite and professional. Very happy with the job done. No mess left.
What more could you ask for?
Richard Lewis
2 years ago

Very friendly and efficient leak fix on a toilet by Danny. Would definitely
recommend.
Geoff Sarbutts
2 years ago

Electrician (Mark G) arrived first thing in the morning. We are very pleased
with his speed of work, and the way it was carried out. Very polite. Will use
again.
Harri Lowther
2 years ago

Very good service, came on time, worked quickly efficiently and left everything
clean and tidy. professional, high standard of work and very friendly would
recommend
TO
2 years ago

Very happy to recommend the RyGroup. We have used their gas and electrical
services a few times and they are always on time, professional and do a good job
all round.
Tony Wei
2 years ago

Quick, reliant ale and efficient. My go to trader to fix any problems of my
flat!
John Spink
2 years ago

Dan the engineer arrived at the arranged time and was polite and friendly. He
carried out the boiler service professionally and left the area clean and tidy.
Well pleased
Andrea Giavatto
2 years ago

I called Ry Group to replace a broken shower with a completely new model. They
were quick to respond and booked an appointment within a couple of days. The
plumber showed up on time and did an excellent job to replace the shower in
about an hour. I will use their services again in the future.
Chris McGuire
2 years ago

John Mildred
2 years ago

Ry serviced my boiler and did the annual gas safety checks. The engineer was on
time, polite and tidy. I've used Ry for many years and would recommend them.
Catherine Chan
2 years ago

Mark was very knowledgeable and passionate at his job, helped us fix a few LED
lights to the ceiling. Would definitely recommend to anyone looking for an
electrician
Emma Whitmarsh
2 years ago

Brilliant service from Ryan, George & the team installing a new boiler system in
our loft. Was really impressed with them from quote to completion. Very friendly
team, great craftsmanship, and speedy work. I also needed to speak to Ryan out
of hours and he was incredibly kind and helpful. Highly recommend them & use
100% use again.
Robert Histon
2 years ago

Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler
service carried out today.
D Hussain (Darni187)
2 years ago

I called this company for an emergency call out for my boiler. Engineer came
spent 35mins on bolier then another 20mins in his car apparently ordering a
Pressure release valve which he didn't carry with him.. was charged £174 but
nothing was fixed they wanted another £145/£200 to replace a £20 valve with
another visit which would be booked in on another day .. so I was left without
hot water .. I feel ripped off by this company.. Also the engineer left his blue
foot covers on the road outside my house and didn't even explain anything to my
mother in law about what's going on now .. very unprofessional ..
Maria Adjepong
2 years ago

Happy with service. Very good tradespeople.
Jim F
2 years ago

Chris did an excellent job, very efficient, friendly and tidied up as well.
Would not hesitate to recommend.
Lisa Nussbaumer
2 years ago

I've used this company for 7 years, they installed my boiler at my property and
maintained it ever since. Lovely customer service and always reliable. Highly
recommend.
tom gore
2 years ago

Used them for years. Reliable, good at what they do and easy to get hold of.
Justin Fisher
2 years ago

Organised, punctual and got on with it
Alastair Hoffmann
2 years ago

Replaced Kitchen tap. Work was done on time and on budget. Plumber was
personable and easy to deal with. Recommended
Chris Dawson
2 years ago

RyGas have consistently helped me with both planned and unplanned works.
Although they assisted initially with mainly Electrical issues I have since
asked them whenever any plumbing or drains issues arises.
Alki Michael
2 years ago

Very good service, knowledgeable and experienced staff. Always clean & tidy and
very polite.
James Hughes
2 years ago

Rygas were friendly, knowledgeable, professional and very responsive. They
arrived within one hour of calling and diagnosed the water leak within an hour
of arrival. Recommended.
Louise Kemp
2 years ago

Professional service. Replied quickly and arranged a visit for the following
day. Great customer service and more than happy to be flexible with timings for
visits etc.
Dawn Goodwin
2 years ago

Needed an urgent call-out to look at our boiler and the service was quick,
friendly, charged as quoted and sorted same-day. Would highly recommend for the
fantastic service and friendly team.
Martin Benson
2 years ago

I am a regular user of Rygas, I have found the service to be very professional
.Rygas respond quickly to my request for any jobs I request to done.I can
confidently recommend Rygas.
Patricia Hadfield
2 years ago

Will not be recommending this company.
Piergiorgio Mammone
2 years ago

Great service for an unvented hot water cylinder service!
bethany cullen
2 years ago

Roy Roy
3 years ago

Charged upfront for not diagnosing the problem with our boiler and they are now
not providing quotes for a solution - having to shell out for another plumber to
come round now
James Littlewood
3 years ago

Excellent service from Ry again. I have used them for many years for various
plumbing and electrical issues and have always had a first class experience. I
had an electrical issue late Friday night and called the out of hours emergency
contact, who went out his way to have an electrician contact me to run through a
small issue I had but needed some expertise. I received a call from the engineer
within 10 minutes from an extremely helpful man, who took his time to fullt go
through my issue and resolve. These kind of gestures show why I have used Ry for
so many years and continue to recommend their work and professionalism!
Charlie Firman
3 years ago

We've had our boiler serviced by Ry Gas for the past couple years without an
issue but this time they found a part was broken. Received the estimate for new
part and had a couple questions, mostly about replacing the boiler all together,
and now haven't heard from them despite following up, and they've just charged
for the incomplete service.Engineer on the day also didn't explain the situation
properly so we were expecting "a call from his boss to talk through options"
(his words) which never happened. Bit of a shame as they're a local company who
people recommend. The lady on the phone said they were busy but to not reply to
emails is a bit odd.
Anna Macphie
3 years ago

Fantastic service from start to finish! I can't recommend Ry highly enough- they
managed the work on my flat brilliantly- tracing and fixing multiple leaks,
updating me regularly (I wasn't living in the flat), and were really helpful,
understanding, and efficient throughout- thank you so much to Charlotte, Matt,
and everyone else!
Andrew Carlin
3 years ago

Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR
cert for my rental property. Thank you!
Carolina Cohen
3 years ago

Used Ry for my boiler service and gas certificate and they were absolutely
brilliant. Exceptional service - on time, professional and really great customer
care. Will definitely use them again - so pleased to find a company I can trust
to do a great job. Thank you
Margaret Antonian
3 years ago

We recently used Ry to remove and replace a boiler.in our flat. The whole
process was excellent from start to finish. The team were punctual, polite, tidy
and professional. I received a phone call on the day and after the work was
completed to check I was happy with the work. I would highly recommend Jason and
his team, they were excellent.
Khalid Zalmay
3 years ago

Boiler broke down on a weekend, had them come out and the guy spent only 15 min
to mis-diagnosed (PCB issue was told) it and needed further 2 visits to resolve
due to the initial mis diagnosis. Called the boiler company on weekday and after
5 min conversation got a correct diagnosis and told to change the gas exchanger.
Once they replaced that part - boiler worked perfectly. Initially told me they
wouldn't charge for the additional visit but lied as the money was taken out.
Contacted them 2x and still no call back or investigation.*Edit - After the
review they did finally reach out and we were able to settle it and the admin
issues that had occured - amended from 1/5 to 3/5. Shows that if a customer is
unhappy they will follow up but only occured after this review was left.
Paul Hemmelhemstead
3 years ago

Nicola Eddison
4 years ago

Have personally used Ry for several maintenance issues ranging from drainage to
electrical and they have always attended promptly. The tradesmen are always
friendly, professional, the problem fixed and all at a reasonable cost.
Thomas Kane
4 years ago

Ry has undertaken many, many projects with us. The experience between our
companies has meant I can take on anything I am not familiar with and request Ry
to undertake a lot of other work on literally anything els within the building
industry. It has meant hundreds of happy clients throughout London and Surrey.
Thanks Ryteam for your rapid responses and issues being resolved.
Iain Podger
4 years ago

We have used them to service our Worcester Bosch boiler and for plumbing and
guttering works.Every person at that company we have dealt with has been really
good. office staff are polite and efficient. the engineers arrive right on time
and are fully prepared for the job, know their stuff and do the work to a high
standard. can't recommend them enough
Maria Griffiths
5 years ago

I highly recommend Rgygas; their staff behind the scenes and their contractors
have proved to be very professional, courteous and experienced. Happy to
recommend them.
Graham C
5 years ago

Used Rygas a number of times now and they’ve always done great work (the most
important bit when it comes to messing with the plumbing in your house!), been
quick to respond, friendly and pretty easy to deal with. Will definitely be
using them again for future work.
Mark Palmer
5 years ago

Shane Johnston
5 years ago

I have used rygas many times and have been impressed with the professionalism of
all staff. I would highly recommend their services to all as their work is to
very high standards.
Declan Walsh
5 years ago

I have used Rygas a number of times & have always been impressed by their
response time, level of customer service and their competitive pricing. It’s
becoming increasingly difficult to find reliable tradesmen who provide any level
of service at all so I wouldn’t hesitate to recommend these guys for anything
you need!
alex day
5 years ago

We have used RyGas for several years with fantastic results after their visit.
They are Reliable, professional with great customer care from start to finish.
Their pricing is competitive and you receive great value for money. We struggled
to find a reliable contractor to help with our many properties until we came
across RyGas, RySparks, RyBuild and we haven't used anyone else since. They
should change their name to "Ry-Liable"
Pietro Palladino
5 years ago

The guys at RyGas dealt with my issues efficiently and professionally. Would
definitely recommend this to other people. A great service all round.
Ian Bruadar
5 years ago

Sorted my shower and tiling out efficiently and with transparency
Laura M
5 years ago

RyGas installed a boiler/central heating system in my flat. There had previously
been nothing in place but two ancient gas heaters that couldn't be used, so it
was quite an involved job, starting from scratch. They did a fantastic job from
the moment they arrived, kept me informed the whole time and made sure I came
home to a nice tidy place each day while the work was going on, and then a nice
toastie place when the work was completed! RyGas/RySparks also did several
plumbing and electrical jobs for me while the boiler work was going on, as I had
a load of things that needed fixing or upgrading. Again, everything was carried
out super efficiently and I'm really pleased with it all. I would highly
recommend using RyGas. They are professional, friendly and provide an excellent
service.
Nicki Cleaver
5 years ago

Dean Stewart
5 years ago

Excellent company. Sorted my plumbing issue quickly. Would recommend.
Christopher Wilkins
5 years ago

Great Service and after care. Highly Recommended!!!
Isabela Sousa
5 years ago

Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have
hot water!!!The boys were very “consious” about tidying up after
themselves.Thank you!
Muzaffar Butt
5 years ago

Zachary Brech
5 years ago

Turned up on time, very courteous, resolved the problem quickly
Tom D
5 years ago

Have used for a few electrical issues and also a boiler service. Always on time,
very responsive and would recommend.
Clare Bate
5 years ago

Had a new boiler & power flush. From start to finish, RyGas is clearly a company
that takes pride in its customer service. They were professional and on task
from start to finish. The cost of the works was competitive and the fitter was
absolutely lovely. I didn't even know he was there or had been in my home except
for the fact that I had heating downstairs again! There really were no
negatives, I was very pleased and would recommend.
Anja Stenbakken
5 years ago

Nadia Newman
5 years ago

Rygas came and gave a quote for replacing a downstairs very old toilet and
replacement of taps and a click clack plug hole. We received the quote quickly.
We also had asked 2 other companies to come and review. Jason rang up and asked
me if I had received the quote. At the time my husband was very hesitant as he
was concerned that in replacing this toilet would lead to it jutting out further
in a very tight space. Jason reassured me that they would do their best to
source a suitable toilet which they did.Frankie came to do the work and did an
amazing job, was cheerful, hardworking and conscientious and we are delighted
with the finished product!I would also like to thank the office staff for
helping to source suitable products. I would have no hesitation in recommending
this company. A big thank you!
Tim Wright
5 years ago

Extremely professional from start to finish. Electrician was prompt and
friendly, made sure we were aware of everything he was doing and raised any
issues immediately. Work was carried out to a high standard and he left the
place spotless.
Denis
5 years ago

The RyGas team is professional, friendly and responsive. Their gas boiler
maintenance and service engineers are highly efficient and punctual. A first
class operation and a pleasure to deal with.
Jairo Ochoa
5 years ago

Adam
5 years ago

Called in RyGas to rewire electrics in my property. Service, work and price were
excellent. Would highly recommend this company.
Ajaz Ahmed
6 years ago

Kirk Ritchie
7 years ago

Called them out as had an issue with heating. They were quick, clean and most
important they sorted out my issue so happy wife and not stressed dad.
Peter Calligeris
7 years ago

Excellent service, the plumber came within half hour of my call and the job was
completed within the next hour at a sensible rate. Will be using and
recommending there services in the future. Thanks again
Spencer Brady
7 years ago

I can highly recommend Rygas. Excellent service from start to finish.
Professional, On time and good value. They fixed my boiler, and looked at some
plumbing work I needed too. Bravo
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