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DO IT THE RY WAY YOUR LOCAL TRUSTED TRADESMEN Click to Call Get A Quote Book An Engineer * About * Who We Are * Areas We Cover * Our Guarantee * Customer Reviews * Who We Work For * Gallery of Work * News & Tips * Press & Media * Services * Domestic Services * Commercial & Facilities Management * Managing Agents * Landlords * Prices * Prices * Special Offers * Join Us * Careers * Contact 0208 6407907 -------------------------------------------------------------------------------- Call Us Get A Quote AWARD WINNING PROPERTY MAINTENANCE RyGroup are a family owned, award winning property maintenance company - offering outstanding customer service at reasonable prices. TRANSPARENT PRICING We publish all of our basic pricing information for our fixed priced jobs and hourly rates. Learn More WE COVER LONDON & SURREY Find out if we cover your location on our 'areas we cover' page. Check Your Area * 0 * 1 * 2 WHAT ARE YOU LOOKING FOR? Let us know which type of services you need. DOMESTIC SERVICES FOR YOUR HOME. Learn More COMMERCIAL SERVICES FOR YOUR OFFICE OR WORKSPACE. Learn More LANDLORD SERVICES FOR YOUR RENTED PROPERTIES. Learn More MANAGING AGENTS SERVICES FOR MULTIPLE TENANTED PROPERTIES Learn More * 0 OUR MOST POPULAR SERVICES INCLUDE: Gas Plumbing & Heating Electrical Building Drainage Renewables & Smart Tech * 0 * 1 FLEXIBLE WAYS TO PAY CARD PAYMENT The full payment is only taken once the job's complete INTEREST FREE Spread the cost for 24 months without the interest Various finance options available via our lender - for works over £250 - subject to your eligibility & the criteria. MONTHLY PAYMENTS RY REVIEWS We pride ourselves on our customer service and it is the backbone of our business. We have an exceptionally high customer feedback rating and here are a few recent reviews. Google Rating 4.7 Based on 152 reviews Google Rating 4.7 Based on 152 reviews Called them out as had an issue with heating. They were quick, clean and most important they sorted out my issue so happy wife and not stressed dad. Kirk Ritchie 7 years ago Excellent service, the plumber came within half hour of my call and the job was completed within the next hour at a sensible rate. Will be using and recommending there services in the future. Thanks again Peter Calligeris 7 years ago I can highly recommend Rygas. Excellent service from start to finish. Professional, On time and good value. They fixed my boiler, and looked at some plumbing work I needed too. Bravo Spencer Brady 7 years ago Friendly professional service with regards to boiler call-out. Thank you Justin Allison a year ago We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again! Aria Butterwick a year ago The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie. Colin Paterson a year ago Ry were punctual, professional and completed both the boiler and cooker safety checks in the agreed time. I recommend their service. Isabel MacLennan a year ago RY were very helpful and efficient. They turned up and sourced the leak and repaired it. Jackie Harris a year ago Quick, polite, professional. Daniel Terry a year ago Excellent service from the first call with the receptionist, the engineer Tom and the gas fitter Billy. Everything explained and up and running the same day. No mess and everyone polite, professional and helpful. Can't fault them. Michael Coombes a year ago The job was for the trace and fix of a leak and we were worried that it would be a huge job of ripping up bathroom tiles, but luckily Paul was able to identify where the leak was coming from, by taking off the bathroom panel, advise on the issue and fixed it within two hours - much to our relief. He was friendly, worked quickly and cleaned up afterwards - really happy to have contacted Ry Group and would do so again! Maya Ravi a year ago Easy to arrange a plumber. Stephanie was polite and helpful over email and the phone.James the plumber was very friendly and knowledgeable, identifying the source of the leak quickly.Unfortunately it was too late in the day to repair said leak. Hoping Ry can return asap. Dan C a year ago Excellent service from all staff. Very knowledgeable engineer, friendly and willing to explain what he was doing and end result. Left working area spotless. Would definitely recommend Geoff Patterson a year ago Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A fantastic job, well done.The bill was expensive though. Having said that, I was very pleased with the entire process. To reiterate. Mathew is a credit & asset to your organisation! Victor Garrick a year ago This is now the 2nd time I have used this South London based Gas engineers group. I had seen the bright Orange vans and had decided to give them a try as BG were getting too expensive.They are always polite and helful right from the first call into the office to book in the gas engineer, through to the troubleshooting and rectifying the fault. Colin Almeida a year ago Prompt and helpful service from Tyrone who arrived on time and was great to deal with. Would definitely use RyGas again.. Fiona O'Reilly a year ago Ryan, the owner of this company, was extremely knowledgable, polite and the service his company offered was excellent and prompt. Caroline Anderson a year ago Ry Group were recommended to me after a previous bathroom fitter left me with two major issues. They have done an amazing job. Communication is good. The engineer that came was friendly, courteous, tidy and always on time. I wouldn't hesitate to use this company again and recommend them to others. Karen Melling a year ago I have used Ry for several years and have always found their engineers to be professional, courteous and knowledgable. Would recommend them. Malcolm Larkins a year ago Really good service. Reasonable price, good communication and they resolved our leaky pressure valve very quickly with no mess and a really nice plumber who came exactly when he said he would Dan Cullingham a year ago Third time using RY Group.Re position of radiators excellent job doneHighly recommended companyMany Thanks Lou a year ago I have used RyGas several times, & they are always excellent. Very efficient for bookings & invoicing, & very friendly & skilled workers. TIM LONG a year ago Boiler error; condense pipe blockage. Profesional puntual quick response. Great job Rosa Valcarcel a year ago dave butler a year ago No complaints about the quality of work, tidiness, punctuality etc. but there were some negatives. In particular (1) RyGas reserve the right to charge a 50% cancellation charge if you do not cancel within 24 hours, however they only notified me of the planned arrival time of the engineer at 7PM the evening before via email which was less than 24 hours from the appointment time; (2) I was charged significantly more than quoted for the job, which was disappointing given that the engineer didn't know how to do the job initially and needed to "phone a friend" to figure out what to do, so claiming the job took longer than expected seems unreasonable - I resent paying for someone to learn on the job; (3) the engineer took away the old tap without asking what I wanted to do with this - as it happened it was a new tap which had only been installed as a temporary replacement to the original tap which had broken so I am down £100 on a perfectly good tap and charged 50% more than I expected for a simple job.Uodate: In fairness to Ry group they did contact me after this review was published and credited me back so that I was charged the price originally quoted. I appreciated the response and have uprated accordingly Justin Newton a year ago Thanks for getting to the job so quickly! Radhika a year ago Luca De Simone a year ago RyGroup are very efficient and well organised. Their operatives were friendly and knowledgeable, and gave clear advice. The jobs were completed quickly and they cleared up afterwards. I am happy to recommend! Tom L a year ago I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted. Thanks to Tyrone, we had hot water and heating. He was very friendly and did an excellent job.Super efficient! Reg a year ago This is the second time I have used Ry, previously for gas plumbing, this time for central heating electrics and on both occasions their service and workmanship has been excellent. Phil Baxter a year ago RyGas saved us once again. Their phone lines are manned by extremely proficient and helpful staff, who immediately put you at ease & do their best to sort out quick appointments / solutions. On this occasion a plumber materialised faster than expected, despite it being a Bank Holiday, & we received the usual courtesey call/s to inform / update us. Operatives always try to work quickly & efficiently & they don't dilly dally to up the charges, which some unreliables unfortunately do. RyGas are reliable. They explain their charges up front and on each visit, we have encountered very personable, well trained and competent staff. I am happy to recommend RyGas to others. Fiona Patton a year ago Ryan and his team deserve top marks for their outstanding work on the complete refurbishment of our flat in Richmond.They installed new wiring, plumbing, heating and flooring; fitted a new boiler, bathroom, kitchen, doors and cupboards; in addition they did all the plastering and painting.All the team members were extremely professional, friendly and punctiliously tidy. Ryan’s leadership was highly efficient and enhanced by his proactive ability to suggest practical and creative solutions.Highly recommended – I would certainly call on Ryan and his team again. D L a year ago Great service had our thermostat fixed quickly and our radiators pumping out heat Eoin Duffy a year ago I have used Rygas for years and most recently for gas boiler service. Always excellent. Stephen Blair a year ago Punctual, polite and got the job done. Thanks. Claire Underwood a year ago Ben was great, super easy going, got the job done efficiently! Brilliant customer service and great communication! Katie Louise a year ago I've used Ry Group for several different tasks in my house. They are always helpful, pleasant and efficient. Would recommend them. Gillian Wong a year ago Great service. From initial phone call, Dan G came out, diagnosed the problem and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was very professional and was explaining what he was doing as he was fixing my boiler.Will highly recommend. Sonia Kerslake a year ago Swift and efficient - Trusted Tradesmen they certainly are Patrick Gosling a year ago Dan was very professional and helpful. The boiler service went well. I would recommend. Caroline G a year ago A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama and would recommend. Ian McDonald a year ago Yet again my go to company. Fast efficient and effective service. Respectful and friendly engineers . Knowledgeable and informative. I trust them 100% and they charge fairly and reasonably. One company for all my needs and I will never go elsewhere. Diane Popovic a year ago Great service every time. Thank you! Danstie Danstie a year ago Ry group provided an excellent service installing our thermostat and making the required wiring alterations. The booking process was really easy and they provided very good customer service over the phone. Would highly recommend. Jay Andrew a year ago We have used Rygas to manage our plumbing and electrical needs at our two properties for years and have always found them helpful and very friendly. Becky Hughes a year ago I always use RyGroup. Highly recommend. Sue Presland a year ago Saira Hussain a year ago Fix to faulty underfloor heating - professional and courteous throughout with the fault identified and repaired on the first visit. Highly recommended and many thanks. Sam Eads a year ago Dan was very friendly and quickly was able to fix our radiator. While he was around he also offered advice on a few other questions we asked him which was very appreciated. Quick and reliable service, will use again! Hannah Heise a year ago Professional team, fast response and reasonable price. Really happy with their service. William Apps a year ago Not the cheapest but was able to book an appointment within 2 working days. Engineer arrived on time and able to find the issue efficiently. Ken Fung a year ago 5 star definitely recommend and will use again in future jobs required Sergio Alves a year ago Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly priced, good comms too. Andrew Coop a year ago Marvellous job! I am so please I chose Ry Group. They are professional, honest, conscientious, and really know their stuff. Before I found them I just got negative responses from other companies but Ry Group are to be admired and I would honestly recommend them if you are looking for plumbing / gas help in SW London. Brooke Miranda a year ago Very reliable. Gareth McCarter a year ago Easy to work with. Worked out the problem with me in advance, arrived on time, kept me updated on the work and left everything in order. A good experience and good work. Lewis Jamieson a year ago very good service. simon suen a year ago Got a booked in quickly, found the problem and were friendly. mike irwin a year ago ProfessionalEfficientTidyLovely guy Jan Harvey a year ago Great customer service.... professional, on time and completed to good standard. Kieran Nagi a year ago Quick and efficient work done by our plumber. Nothing but positive things to say. Steve Hall a year ago I have used Ry Group for two separate plumbing jobs, over two months. Both times they have been efficient, polite and solved the problem quickly. Highly recommend. Kate Garbett a year ago An excellent, professional, prompt, tidy and considerate service, from making arrangements and providing a quote through to carrying out the works exactly as intended and for the price quoted. Jacob Papineau a year ago Extremely efficient service for blocked drains. Came at agreed time, cleared out the blockage and also cleaned up the manhole and the toilet causing the problems. Very polite and friendly, and happy to show me everything along the way for my own future reference. Very happy Chetan Modi a year ago Clear explanation of what the problems are and what the alternatives could be. Quick polite service and transparent pricing. Geoff Michel a year ago Arrived promptly, carried out the work with no fuss. Polite and good communications throughout, would use again Garry Chow a year ago Ry reacted very promptly to my message via check a trade and gave me call. They have send contractor as soon as they could and after we have agreed on price, they have ordered parts and booked for job to be done. Communication was great! Gentleman was very professional and polite, job done quickly and even cleaned nicely after. I received mini training, plenty of advice and even help with bleeding my radiator. Would definitely recommend to anyone. 5* Sylwia Marta Biernat-Greedharry a year ago Great customer service, very efficient and high quality work. Thank you Claire Dimond a year ago Fast and Reliable, Great service Ry Group Team Hiran M a year ago Ry attended on Friday 7 Oct. Efficient, professional service and good communication with customers. Plumber turned up very promptly for shower valve installation. Charlene Wong a year ago Did a yearly boiler check. Easy to organise the visit on the phone. Engineer arrived on time, was friendly and swift. Satisfied overall, would use them again next year.(disclaimer: they offered a £5 discount if I wrote a review, but didn't specify that the review had to be positive) Alfred a year ago Great service - final cost less than original quote due to efficiency of their work - highly recommended! Tom Line a year ago Staff were polite and courteous when taking my call, and after a brief conversation, suggested an engineer to visit to troubleshoot my problem. I received an email and text the day before the appointment, and the engineer arrived bang on time. He (George) was polite, courteous and professional; he explained his work and his conclusions, and the suggested remedial works. I was advised that a quotation would be emailed to me in due course, and it arrived the day after. The cost of the work was in line with other companies. Overall, a good customer experience. stecole1 a year ago Great efficient and knowledgable tradesman. Would definitely use again. Bernard Fanning a year ago Quick and professional. Tidied up after. Good service and easy. s q a year ago 24h service and fast response , i'm happy with service Frank Wang a year ago I hired Ry to do leak tracing and could not be happier with their help. Jamie was professional, knowledgable and got the leak sorted quickly. He clearly explained what the problem was and gave me all the reassurance I needed at a very stressful time. Besides that, Stephanie was very responsive to my emails when arranging everything. All in all a great company. Natasha 2 years ago Just used RY Group to change my tap in the kitchen.Pipes needed changing also. Great job, really helpful & polite plumber and carried out within the hour & cleared up after. Would recommend. Sarah Selwood 2 years ago Great service, friendly team. Will definitely use again. Rolant Glyn 2 years ago Everyone I dealt with from the initial contact to the plumber Danny who did the work was extremely professional and helpful. I was updated promptly on all activities involved with getting the job done. I would definitely use this company again as well as recommend them to others Lara 2 years ago I only have good things to say about RYGAS. Great support staff and fantastic staff on-site too. Friendly, knowledgeable, trustworthy and respectful. Melani Lamont 2 years ago Booked a boiler service. Professional, friendly & efficient from initial call to boiler service being carried out. Would highly recommend ++++ Jane Kenny 2 years ago Great customer service in booking and setting up the service. The team are friendly, polite and professional. I have used them on a number of occasions now and would recommend them. Ian Kibble 2 years ago Friendly, polite and professional. Very happy with the job done. No mess left. What more could you ask for? Edward Helm 2 years ago Very friendly and efficient leak fix on a toilet by Danny. Would definitely recommend. Richard Lewis 2 years ago Electrician (Mark G) arrived first thing in the morning. We are very pleased with his speed of work, and the way it was carried out. Very polite. Will use again. Geoff Sarbutts 2 years ago Very good service, came on time, worked quickly efficiently and left everything clean and tidy. professional, high standard of work and very friendly would recommend Harri Lowther 2 years ago Very happy to recommend the RyGroup. We have used their gas and electrical services a few times and they are always on time, professional and do a good job all round. TO 2 years ago Quick, reliant ale and efficient. My go to trader to fix any problems of my flat! Tony Wei 2 years ago Dan the engineer arrived at the arranged time and was polite and friendly. He carried out the boiler service professionally and left the area clean and tidy. Well pleased John Spink 2 years ago I called Ry Group to replace a broken shower with a completely new model. They were quick to respond and booked an appointment within a couple of days. The plumber showed up on time and did an excellent job to replace the shower in about an hour. I will use their services again in the future. Andrea Giavatto 2 years ago Chris McGuire 2 years ago Ry serviced my boiler and did the annual gas safety checks. The engineer was on time, polite and tidy. I've used Ry for many years and would recommend them. John Mildred 2 years ago Mark was very knowledgeable and passionate at his job, helped us fix a few LED lights to the ceiling. Would definitely recommend to anyone looking for an electrician Catherine Chan 2 years ago Brilliant service from Ryan, George & the team installing a new boiler system in our loft. Was really impressed with them from quote to completion. Very friendly team, great craftsmanship, and speedy work. I also needed to speak to Ryan out of hours and he was incredibly kind and helpful. Highly recommend them & use 100% use again. Emma Whitmarsh 2 years ago Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler service carried out today. Robert Histon 2 years ago Happy with service. Very good tradespeople. Maria Adjepong 2 years ago Chris did an excellent job, very efficient, friendly and tidied up as well. Would not hesitate to recommend. Jim F 2 years ago I've used this company for 7 years, they installed my boiler at my property and maintained it ever since. Lovely customer service and always reliable. Highly recommend. Lisa Nussbaumer 2 years ago Used them for years. Reliable, good at what they do and easy to get hold of. tom gore 2 years ago Organised, punctual and got on with it Justin Fisher 2 years ago Replaced Kitchen tap. Work was done on time and on budget. Plumber was personable and easy to deal with. Recommended Alastair Hoffmann 2 years ago RyGas have consistently helped me with both planned and unplanned works. Although they assisted initially with mainly Electrical issues I have since asked them whenever any plumbing or drains issues arises. Chris Dawson 2 years ago Very good service, knowledgeable and experienced staff. Always clean & tidy and very polite. Alki Michael 2 years ago Rygas were friendly, knowledgeable, professional and very responsive. They arrived within one hour of calling and diagnosed the water leak within an hour of arrival. Recommended. James Hughes 2 years ago Professional service. Replied quickly and arranged a visit for the following day. Great customer service and more than happy to be flexible with timings for visits etc. Louise Kemp 2 years ago Needed an urgent call-out to look at our boiler and the service was quick, friendly, charged as quoted and sorted same-day. Would highly recommend for the fantastic service and friendly team. Dawn Goodwin 2 years ago I am a regular user of Rygas, I have found the service to be very professional .Rygas respond quickly to my request for any jobs I request to done.I can confidently recommend Rygas. Martin Benson 2 years ago Great service for an unvented hot water cylinder service! Piergiorgio Mammone 2 years ago Excellent service from Ry again. I have used them for many years for various plumbing and electrical issues and have always had a first class experience. I had an electrical issue late Friday night and called the out of hours emergency contact, who went out his way to have an electrician contact me to run through a small issue I had but needed some expertise. I received a call from the engineer within 10 minutes from an extremely helpful man, who took his time to fullt go through my issue and resolve. These kind of gestures show why I have used Ry for so many years and continue to recommend their work and professionalism! James Littlewood 3 years ago Fantastic service from start to finish! I can't recommend Ry highly enough- they managed the work on my flat brilliantly- tracing and fixing multiple leaks, updating me regularly (I wasn't living in the flat), and were really helpful, understanding, and efficient throughout- thank you so much to Charlotte, Matt, and everyone else! Anna Macphie 3 years ago Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR cert for my rental property. Thank you! Andrew Carlin 3 years ago Used Ry for my boiler service and gas certificate and they were absolutely brilliant. Exceptional service - on time, professional and really great customer care. Will definitely use them again - so pleased to find a company I can trust to do a great job. Thank you Carolina Cohen 3 years ago We recently used Ry to remove and replace a boiler.in our flat. The whole process was excellent from start to finish. The team were punctual, polite, tidy and professional. I received a phone call on the day and after the work was completed to check I was happy with the work. I would highly recommend Jason and his team, they were excellent. Margaret Antonian 3 years ago Have personally used Ry for several maintenance issues ranging from drainage to electrical and they have always attended promptly. The tradesmen are always friendly, professional, the problem fixed and all at a reasonable cost. Nicola Eddison 4 years ago Ry has undertaken many, many projects with us. The experience between our companies has meant I can take on anything I am not familiar with and request Ry to undertake a lot of other work on literally anything els within the building industry. It has meant hundreds of happy clients throughout London and Surrey. Thanks Ryteam for your rapid responses and issues being resolved. Thomas Kane 4 years ago We have used them to service our Worcester Bosch boiler and for plumbing and guttering works.Every person at that company we have dealt with has been really good. office staff are polite and efficient. the engineers arrive right on time and are fully prepared for the job, know their stuff and do the work to a high standard. can't recommend them enough Iain Podger 4 years ago I highly recommend Rgygas; their staff behind the scenes and their contractors have proved to be very professional, courteous and experienced. Happy to recommend them. Maria Griffiths 5 years ago Used Rygas a number of times now and they’ve always done great work (the most important bit when it comes to messing with the plumbing in your house!), been quick to respond, friendly and pretty easy to deal with. Will definitely be using them again for future work. Graham C 5 years ago Mark Palmer 5 years ago I have used rygas many times and have been impressed with the professionalism of all staff. I would highly recommend their services to all as their work is to very high standards. Shane Johnston 5 years ago I have used Rygas a number of times & have always been impressed by their response time, level of customer service and their competitive pricing. It’s becoming increasingly difficult to find reliable tradesmen who provide any level of service at all so I wouldn’t hesitate to recommend these guys for anything you need! Declan Walsh 5 years ago We have used RyGas for several years with fantastic results after their visit. They are Reliable, professional with great customer care from start to finish. Their pricing is competitive and you receive great value for money. We struggled to find a reliable contractor to help with our many properties until we came across RyGas, RySparks, RyBuild and we haven't used anyone else since. They should change their name to "Ry-Liable" alex day 5 years ago The guys at RyGas dealt with my issues efficiently and professionally. Would definitely recommend this to other people. A great service all round. Pietro Palladino 5 years ago Sorted my shower and tiling out efficiently and with transparency Ian Bruadar 5 years ago RyGas installed a boiler/central heating system in my flat. There had previously been nothing in place but two ancient gas heaters that couldn't be used, so it was quite an involved job, starting from scratch. They did a fantastic job from the moment they arrived, kept me informed the whole time and made sure I came home to a nice tidy place each day while the work was going on, and then a nice toastie place when the work was completed! RyGas/RySparks also did several plumbing and electrical jobs for me while the boiler work was going on, as I had a load of things that needed fixing or upgrading. Again, everything was carried out super efficiently and I'm really pleased with it all. I would highly recommend using RyGas. They are professional, friendly and provide an excellent service. Laura M 5 years ago Nicki Cleaver 5 years ago Excellent company. Sorted my plumbing issue quickly. Would recommend. Dean Stewart 5 years ago Great Service and after care. Highly Recommended!!! Christopher Wilkins 5 years ago Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have hot water!!!The boys were very “consious” about tidying up after themselves.Thank you! Isabela Sousa 5 years ago Turned up on time, very courteous, resolved the problem quickly Zachary Brech 5 years ago Have used for a few electrical issues and also a boiler service. Always on time, very responsive and would recommend. Tom D 5 years ago Had a new boiler & power flush. From start to finish, RyGas is clearly a company that takes pride in its customer service. They were professional and on task from start to finish. The cost of the works was competitive and the fitter was absolutely lovely. I didn't even know he was there or had been in my home except for the fact that I had heating downstairs again! There really were no negatives, I was very pleased and would recommend. Clare Bate 5 years ago Rygas came and gave a quote for replacing a downstairs very old toilet and replacement of taps and a click clack plug hole. We received the quote quickly. We also had asked 2 other companies to come and review. Jason rang up and asked me if I had received the quote. At the time my husband was very hesitant as he was concerned that in replacing this toilet would lead to it jutting out further in a very tight space. Jason reassured me that they would do their best to source a suitable toilet which they did.Frankie came to do the work and did an amazing job, was cheerful, hardworking and conscientious and we are delighted with the finished product!I would also like to thank the office staff for helping to source suitable products. I would have no hesitation in recommending this company. A big thank you! Nadia Newman 5 years ago Extremely professional from start to finish. Electrician was prompt and friendly, made sure we were aware of everything he was doing and raised any issues immediately. Work was carried out to a high standard and he left the place spotless. Tim Wright 5 years ago The RyGas team is professional, friendly and responsive. Their gas boiler maintenance and service engineers are highly efficient and punctual. A first class operation and a pleasure to deal with. Denis 5 years ago Jairo Ochoa 5 years ago Called in RyGas to rewire electrics in my property. Service, work and price were excellent. Would highly recommend this company. Adam 5 years ago Ajaz Ahmed 6 years ago Called them out as had an issue with heating. They were quick, clean and most important they sorted out my issue so happy wife and not stressed dad. Kirk Ritchie 7 years ago Excellent service, the plumber came within half hour of my call and the job was completed within the next hour at a sensible rate. Will be using and recommending there services in the future. Thanks again Peter Calligeris 7 years ago I can highly recommend Rygas. Excellent service from start to finish. Professional, On time and good value. They fixed my boiler, and looked at some plumbing work I needed too. Bravo Spencer Brady 7 years ago Friendly professional service with regards to boiler call-out. Thank you Justin Allison a year ago We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again! Aria Butterwick a year ago The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie. Colin Paterson a year ago WHY CHOOSE RY? FULLY INSURED & ESTABLISHED FOR OVER 10 YEARS 24/7 EMERGENCY SERVICE WITH NO CALL CENTRE IN HOUSE, VETTED, & LOCAL SKILLED TRADESMEN PICKED PERSONALLY BY RYAN OVER 1500 REVIEWS AND RATED 9.99 BY OUR CUSTOMERS ON CHECKATRADE TRANSPARENT PRICES & DETAILED COMMUNICATION FREE ESTIMATES & FINANCE AVAILABLE * 0 * 1 * 2 GET IN TOUCH SELECT YOUR PREFERRED OPTION BELOW TO BEGIN. 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Others Others Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. CookieDurationDescriptionAWSALBTG7 daysNo description available.AWSALBTGCORS7 daysNo description available.experiments-fingerprint6 monthsNo descriptionexperiments-raw6 monthsNo description SAVE & ACCEPT Powered by Ry 4.7 × Justin Allison a year ago Friendly professional service with regards to boiler call-out. Thank you Aria Butterwick a year ago We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again! Colin Paterson a year ago The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie. Dennis Reinhardt a year ago Isabel MacLennan a year ago Ry were punctual, professional and completed both the boiler and cooker safety checks in the agreed time. I recommend their service. Jackie Harris a year ago RY were very helpful and efficient. They turned up and sourced the leak and repaired it. Daniel Terry a year ago Quick, polite, professional. Michael Coombes a year ago Excellent service from the first call with the receptionist, the engineer Tom and the gas fitter Billy. Everything explained and up and running the same day. No mess and everyone polite, professional and helpful. Can't fault them. Maya Ravi a year ago The job was for the trace and fix of a leak and we were worried that it would be a huge job of ripping up bathroom tiles, but luckily Paul was able to identify where the leak was coming from, by taking off the bathroom panel, advise on the issue and fixed it within two hours - much to our relief. He was friendly, worked quickly and cleaned up afterwards - really happy to have contacted Ry Group and would do so again! Dan C a year ago Easy to arrange a plumber. Stephanie was polite and helpful over email and the phone.James the plumber was very friendly and knowledgeable, identifying the source of the leak quickly.Unfortunately it was too late in the day to repair said leak. Hoping Ry can return asap. Geoff Patterson a year ago Excellent service from all staff. Very knowledgeable engineer, friendly and willing to explain what he was doing and end result. Left working area spotless. Would definitely recommend Victor Garrick a year ago Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A fantastic job, well done.The bill was expensive though. Having said that, I was very pleased with the entire process. To reiterate. Mathew is a credit & asset to your organisation! Colin Almeida a year ago This is now the 2nd time I have used this South London based Gas engineers group. I had seen the bright Orange vans and had decided to give them a try as BG were getting too expensive.They are always polite and helful right from the first call into the office to book in the gas engineer, through to the troubleshooting and rectifying the fault. Fiona O'Reilly a year ago Prompt and helpful service from Tyrone who arrived on time and was great to deal with. Would definitely use RyGas again.. Caroline Anderson a year ago Ryan, the owner of this company, was extremely knowledgable, polite and the service his company offered was excellent and prompt. Karen Melling a year ago Ry Group were recommended to me after a previous bathroom fitter left me with two major issues. They have done an amazing job. Communication is good. The engineer that came was friendly, courteous, tidy and always on time. I wouldn't hesitate to use this company again and recommend them to others. Malcolm Larkins a year ago I have used Ry for several years and have always found their engineers to be professional, courteous and knowledgable. Would recommend them. Dan Cullingham a year ago Really good service. Reasonable price, good communication and they resolved our leaky pressure valve very quickly with no mess and a really nice plumber who came exactly when he said he would Lou a year ago Third time using RY Group.Re position of radiators excellent job doneHighly recommended companyMany Thanks sonny a year ago Just had there driver in Wimbledon causing rd rage TIM LONG a year ago I have used RyGas several times, & they are always excellent. Very efficient for bookings & invoicing, & very friendly & skilled workers. Rosa Valcarcel a year ago Boiler error; condense pipe blockage. Profesional puntual quick response. Great job dave butler a year ago R a year ago Our kitchen extractor hood needed replacement, so we had called Ry. Their engineer arrived and claimed that the brand new hood was broken. So, we had to order a replacement. We arranged another engineer to carry out the job, who failed to turn up on the day of the appointment saying that there was childcare issue. He finally arrived the following day to carry out the work, we were disappointed when he said that he doesn’t have the necessary equipment to fix the hood. And, this was after reminding the office twice to ask the engineer to bring the right tools! Then he came the following day, the job was finally done. However, they charged us in error for a second day’s job too. They didn’t even try to confirm the figure with us by phone, just emailed an invoice and charged our card that they has stored the details of when we had used them on a separate occasion without our knowledge!When we realised that they had double charged us, we phoned their office. The receptionist kept saying that she will call us back , but she never did. We had to chase the refund. Which we finally received but after chasing them for about a week.They also don’t accept bank transfer payments but only card payments, which is a hassle, as not everyone is comfortable paying over the phone, especially as they store your card details, for instance, they did, in our case.Update: We thought of giving them another chance, we called them again their plumbing in January 2023 to fix our cracked bath, they didn't stay true to the quote, the bath was not exactly how we wanted, we were not asked about if we were happy with it, unsatisfactory work, the bath was still leaking, they visited again, fixed it, so it is not leaking in our kitchen now, however, it still has problem with leaks, it leaks on the bathroom floor itself. Justin Newton a year ago No complaints about the quality of work, tidiness, punctuality etc. but there were some negatives. In particular (1) RyGas reserve the right to charge a 50% cancellation charge if you do not cancel within 24 hours, however they only notified me of the planned arrival time of the engineer at 7PM the evening before via email which was less than 24 hours from the appointment time; (2) I was charged significantly more than quoted for the job, which was disappointing given that the engineer didn't know how to do the job initially and needed to "phone a friend" to figure out what to do, so claiming the job took longer than expected seems unreasonable - I resent paying for someone to learn on the job; (3) the engineer took away the old tap without asking what I wanted to do with this - as it happened it was a new tap which had only been installed as a temporary replacement to the original tap which had broken so I am down £100 on a perfectly good tap and charged 50% more than I expected for a simple job.Uodate: In fairness to Ry group they did contact me after this review was published and credited me back so that I was charged the price originally quoted. I appreciated the response and have uprated accordingly Radhika a year ago Thanks for getting to the job so quickly! Luca De Simone a year ago Tom L a year ago RyGroup are very efficient and well organised. Their operatives were friendly and knowledgeable, and gave clear advice. The jobs were completed quickly and they cleared up afterwards. I am happy to recommend! Reg a year ago I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted. Thanks to Tyrone, we had hot water and heating. He was very friendly and did an excellent job.Super efficient! Phil Baxter a year ago This is the second time I have used Ry, previously for gas plumbing, this time for central heating electrics and on both occasions their service and workmanship has been excellent. Fiona Patton a year ago RyGas saved us once again. Their phone lines are manned by extremely proficient and helpful staff, who immediately put you at ease & do their best to sort out quick appointments / solutions. On this occasion a plumber materialised faster than expected, despite it being a Bank Holiday, & we received the usual courtesey call/s to inform / update us. Operatives always try to work quickly & efficiently & they don't dilly dally to up the charges, which some unreliables unfortunately do. RyGas are reliable. They explain their charges up front and on each visit, we have encountered very personable, well trained and competent staff. I am happy to recommend RyGas to others. D L a year ago Ryan and his team deserve top marks for their outstanding work on the complete refurbishment of our flat in Richmond.They installed new wiring, plumbing, heating and flooring; fitted a new boiler, bathroom, kitchen, doors and cupboards; in addition they did all the plastering and painting.All the team members were extremely professional, friendly and punctiliously tidy. Ryan’s leadership was highly efficient and enhanced by his proactive ability to suggest practical and creative solutions.Highly recommended – I would certainly call on Ryan and his team again. Eoin Duffy a year ago Great service had our thermostat fixed quickly and our radiators pumping out heat Stephen Blair a year ago I have used Rygas for years and most recently for gas boiler service. Always excellent. Claire Underwood a year ago Punctual, polite and got the job done. Thanks. Katie Louise a year ago Ben was great, super easy going, got the job done efficiently! Brilliant customer service and great communication! Ellen Larkin a year ago We had a plumber from the Ry Group come round to do some small jobs, disconnecting a gas heater and oven and adding a pipe fitting for washing machine and dishwasher and were happy with the outcome. Given we had recently moved into an old property which needs a fair bit of work we thought we’d ask for a quote to fit a shower pump to help with low water pressure as didn’t want to do anything major given we’d be ripping the whole bathroom out in due course. We then had 2 engineers (there for the other jobs) take a look at the work required and where to install the pump.When the engineer (different one) came round to fit the pump said it couldn't be fitted to the hot water cylinder and installed it next to the open vent in the attic. Once installed on running the shower and other taps in the house that had previously worked fine there was now spurting and alternating low pressure due to air being sucked in. As a solution the engineer came round again a few days later (with an additional charge) to fit some pipes to try and remove the air before it came into the pump. This initially made a marginal improvement but after a couple of weeks it left the pump struggling and again periodically shutting on and off.We decided to get a second opinion from a different plumber who came round and wasn't impressed with the work that was carried out. Feedback was that it looked like a DIY job and would never have worked. Additionally based on the pump manufacturer's instructions it states for the pump to be installed within 5m of the hot water cylinder which it has not. It also states it needs to be taken directly off the cylinder, but instead has been taken off the open vent. Due to the distance between the pump and cylinder, it is running dry when used as the water cannot keep up with the pump.We gave this feedback to Ry Group who tried to imply it was our decision to cite the pump where it was put. When they reluctantly sent the senior engineer around (which they offered without a call out charge which was a minimum I'd expect for close to £1k for something that didn't work) he also said wouldn't work where it was. We then asked for it to be correctly installed which then triggered another quote for £500-600. Given this was to rectify a problem of their making I said it seems only fair that we cover any new materials required but felt labour shouldn't be charged again given the work we'd previously paid for was ultimately pointless and should never have been done. To this we never heard back.We regret we used this company to begin with given the complete waste of money, however, the one positive take away from this is that we’ve found a great plumbing company in the meantime who we know can get the job done and done correctly without any issues. Gillian Wong a year ago I've used Ry Group for several different tasks in my house. They are always helpful, pleasant and efficient. Would recommend them. Sonia Kerslake a year ago Great service. From initial phone call, Dan G came out, diagnosed the problem and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was very professional and was explaining what he was doing as he was fixing my boiler.Will highly recommend. Patrick Gosling a year ago Swift and efficient - Trusted Tradesmen they certainly are Caroline G a year ago Dan was very professional and helpful. The boiler service went well. I would recommend. Ian McDonald a year ago A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama and would recommend. Diane Popovic a year ago Yet again my go to company. Fast efficient and effective service. Respectful and friendly engineers . Knowledgeable and informative. I trust them 100% and they charge fairly and reasonably. One company for all my needs and I will never go elsewhere. Danstie Danstie a year ago Great service every time. Thank you! Jay Andrew a year ago Ry group provided an excellent service installing our thermostat and making the required wiring alterations. The booking process was really easy and they provided very good customer service over the phone. Would highly recommend. Becky Hughes a year ago We have used Rygas to manage our plumbing and electrical needs at our two properties for years and have always found them helpful and very friendly. Sue Presland a year ago I always use RyGroup. Highly recommend. Saira Hussain a year ago Sam Eads a year ago Fix to faulty underfloor heating - professional and courteous throughout with the fault identified and repaired on the first visit. Highly recommended and many thanks. Hannah Heise a year ago Dan was very friendly and quickly was able to fix our radiator. While he was around he also offered advice on a few other questions we asked him which was very appreciated. Quick and reliable service, will use again! William Apps a year ago Professional team, fast response and reasonable price. Really happy with their service. Ken Fung a year ago Not the cheapest but was able to book an appointment within 2 working days. Engineer arrived on time and able to find the issue efficiently. Sergio Alves a year ago 5 star definitely recommend and will use again in future jobs required Andrew Coop a year ago Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly priced, good comms too. Brooke Miranda a year ago Marvellous job! I am so please I chose Ry Group. They are professional, honest, conscientious, and really know their stuff. Before I found them I just got negative responses from other companies but Ry Group are to be admired and I would honestly recommend them if you are looking for plumbing / gas help in SW London. Gareth McCarter a year ago Very reliable. Lewis Jamieson a year ago Easy to work with. Worked out the problem with me in advance, arrived on time, kept me updated on the work and left everything in order. A good experience and good work. simon suen a year ago very good service. mike irwin a year ago Got a booked in quickly, found the problem and were friendly. Jan Harvey a year ago ProfessionalEfficientTidyLovely guy Kieran Nagi a year ago Great customer service.... professional, on time and completed to good standard. Steve Hall a year ago Quick and efficient work done by our plumber. Nothing but positive things to say. Kate Garbett a year ago I have used Ry Group for two separate plumbing jobs, over two months. Both times they have been efficient, polite and solved the problem quickly. Highly recommend. Jacob Papineau a year ago An excellent, professional, prompt, tidy and considerate service, from making arrangements and providing a quote through to carrying out the works exactly as intended and for the price quoted. Chetan Modi a year ago Extremely efficient service for blocked drains. Came at agreed time, cleared out the blockage and also cleaned up the manhole and the toilet causing the problems. Very polite and friendly, and happy to show me everything along the way for my own future reference. Very happy Geoff Michel a year ago Clear explanation of what the problems are and what the alternatives could be. Quick polite service and transparent pricing. Garry Chow a year ago Arrived promptly, carried out the work with no fuss. Polite and good communications throughout, would use again Sylwia Marta Biernat-Greedharry a year ago Ry reacted very promptly to my message via check a trade and gave me call. They have send contractor as soon as they could and after we have agreed on price, they have ordered parts and booked for job to be done. Communication was great! Gentleman was very professional and polite, job done quickly and even cleaned nicely after. I received mini training, plenty of advice and even help with bleeding my radiator. Would definitely recommend to anyone. 5* Claire Dimond a year ago Great customer service, very efficient and high quality work. Thank you Hiran M a year ago Fast and Reliable, Great service Ry Group Team Charlene Wong a year ago Ry attended on Friday 7 Oct. Efficient, professional service and good communication with customers. Plumber turned up very promptly for shower valve installation. Alfred a year ago Did a yearly boiler check. Easy to organise the visit on the phone. Engineer arrived on time, was friendly and swift. Satisfied overall, would use them again next year.(disclaimer: they offered a £5 discount if I wrote a review, but didn't specify that the review had to be positive) Tom Line a year ago Great service - final cost less than original quote due to efficiency of their work - highly recommended! stecole1 a year ago Staff were polite and courteous when taking my call, and after a brief conversation, suggested an engineer to visit to troubleshoot my problem. I received an email and text the day before the appointment, and the engineer arrived bang on time. He (George) was polite, courteous and professional; he explained his work and his conclusions, and the suggested remedial works. I was advised that a quotation would be emailed to me in due course, and it arrived the day after. The cost of the work was in line with other companies. Overall, a good customer experience. Bernard Fanning a year ago Great efficient and knowledgable tradesman. Would definitely use again. s q a year ago Quick and professional. Tidied up after. Good service and easy. Frank Wang a year ago 24h service and fast response , i'm happy with service Natasha 2 years ago I hired Ry to do leak tracing and could not be happier with their help. Jamie was professional, knowledgable and got the leak sorted quickly. He clearly explained what the problem was and gave me all the reassurance I needed at a very stressful time. Besides that, Stephanie was very responsive to my emails when arranging everything. All in all a great company. Sarah Selwood 2 years ago Just used RY Group to change my tap in the kitchen.Pipes needed changing also. Great job, really helpful & polite plumber and carried out within the hour & cleared up after. Would recommend. Rolant Glyn 2 years ago Great service, friendly team. Will definitely use again. Lara 2 years ago Everyone I dealt with from the initial contact to the plumber Danny who did the work was extremely professional and helpful. I was updated promptly on all activities involved with getting the job done. I would definitely use this company again as well as recommend them to others Melani Lamont 2 years ago I only have good things to say about RYGAS. Great support staff and fantastic staff on-site too. Friendly, knowledgeable, trustworthy and respectful. Jane Kenny 2 years ago Booked a boiler service. Professional, friendly & efficient from initial call to boiler service being carried out. Would highly recommend ++++ Ian Kibble 2 years ago Great customer service in booking and setting up the service. The team are friendly, polite and professional. I have used them on a number of occasions now and would recommend them. Edward Helm 2 years ago Friendly, polite and professional. Very happy with the job done. No mess left. What more could you ask for? Richard Lewis 2 years ago Very friendly and efficient leak fix on a toilet by Danny. Would definitely recommend. Geoff Sarbutts 2 years ago Electrician (Mark G) arrived first thing in the morning. We are very pleased with his speed of work, and the way it was carried out. Very polite. Will use again. Harri Lowther 2 years ago Very good service, came on time, worked quickly efficiently and left everything clean and tidy. professional, high standard of work and very friendly would recommend TO 2 years ago Very happy to recommend the RyGroup. We have used their gas and electrical services a few times and they are always on time, professional and do a good job all round. Tony Wei 2 years ago Quick, reliant ale and efficient. My go to trader to fix any problems of my flat! John Spink 2 years ago Dan the engineer arrived at the arranged time and was polite and friendly. He carried out the boiler service professionally and left the area clean and tidy. Well pleased Andrea Giavatto 2 years ago I called Ry Group to replace a broken shower with a completely new model. They were quick to respond and booked an appointment within a couple of days. The plumber showed up on time and did an excellent job to replace the shower in about an hour. I will use their services again in the future. Chris McGuire 2 years ago John Mildred 2 years ago Ry serviced my boiler and did the annual gas safety checks. The engineer was on time, polite and tidy. I've used Ry for many years and would recommend them. Catherine Chan 2 years ago Mark was very knowledgeable and passionate at his job, helped us fix a few LED lights to the ceiling. Would definitely recommend to anyone looking for an electrician Emma Whitmarsh 2 years ago Brilliant service from Ryan, George & the team installing a new boiler system in our loft. Was really impressed with them from quote to completion. Very friendly team, great craftsmanship, and speedy work. I also needed to speak to Ryan out of hours and he was incredibly kind and helpful. Highly recommend them & use 100% use again. Robert Histon 2 years ago Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler service carried out today. D Hussain (Darni187) 2 years ago I called this company for an emergency call out for my boiler. Engineer came spent 35mins on bolier then another 20mins in his car apparently ordering a Pressure release valve which he didn't carry with him.. was charged £174 but nothing was fixed they wanted another £145/£200 to replace a £20 valve with another visit which would be booked in on another day .. so I was left without hot water .. I feel ripped off by this company.. Also the engineer left his blue foot covers on the road outside my house and didn't even explain anything to my mother in law about what's going on now .. very unprofessional .. Maria Adjepong 2 years ago Happy with service. Very good tradespeople. Jim F 2 years ago Chris did an excellent job, very efficient, friendly and tidied up as well. Would not hesitate to recommend. Lisa Nussbaumer 2 years ago I've used this company for 7 years, they installed my boiler at my property and maintained it ever since. Lovely customer service and always reliable. Highly recommend. tom gore 2 years ago Used them for years. Reliable, good at what they do and easy to get hold of. Justin Fisher 2 years ago Organised, punctual and got on with it Alastair Hoffmann 2 years ago Replaced Kitchen tap. Work was done on time and on budget. Plumber was personable and easy to deal with. Recommended Chris Dawson 2 years ago RyGas have consistently helped me with both planned and unplanned works. Although they assisted initially with mainly Electrical issues I have since asked them whenever any plumbing or drains issues arises. Alki Michael 2 years ago Very good service, knowledgeable and experienced staff. Always clean & tidy and very polite. James Hughes 2 years ago Rygas were friendly, knowledgeable, professional and very responsive. They arrived within one hour of calling and diagnosed the water leak within an hour of arrival. Recommended. Louise Kemp 2 years ago Professional service. Replied quickly and arranged a visit for the following day. Great customer service and more than happy to be flexible with timings for visits etc. Dawn Goodwin 2 years ago Needed an urgent call-out to look at our boiler and the service was quick, friendly, charged as quoted and sorted same-day. Would highly recommend for the fantastic service and friendly team. Martin Benson 2 years ago I am a regular user of Rygas, I have found the service to be very professional .Rygas respond quickly to my request for any jobs I request to done.I can confidently recommend Rygas. Patricia Hadfield 2 years ago Will not be recommending this company. Piergiorgio Mammone 2 years ago Great service for an unvented hot water cylinder service! bethany cullen 2 years ago Roy Roy 3 years ago Charged upfront for not diagnosing the problem with our boiler and they are now not providing quotes for a solution - having to shell out for another plumber to come round now James Littlewood 3 years ago Excellent service from Ry again. I have used them for many years for various plumbing and electrical issues and have always had a first class experience. I had an electrical issue late Friday night and called the out of hours emergency contact, who went out his way to have an electrician contact me to run through a small issue I had but needed some expertise. I received a call from the engineer within 10 minutes from an extremely helpful man, who took his time to fullt go through my issue and resolve. These kind of gestures show why I have used Ry for so many years and continue to recommend their work and professionalism! Charlie Firman 3 years ago We've had our boiler serviced by Ry Gas for the past couple years without an issue but this time they found a part was broken. Received the estimate for new part and had a couple questions, mostly about replacing the boiler all together, and now haven't heard from them despite following up, and they've just charged for the incomplete service.Engineer on the day also didn't explain the situation properly so we were expecting "a call from his boss to talk through options" (his words) which never happened. Bit of a shame as they're a local company who people recommend. The lady on the phone said they were busy but to not reply to emails is a bit odd. Anna Macphie 3 years ago Fantastic service from start to finish! I can't recommend Ry highly enough- they managed the work on my flat brilliantly- tracing and fixing multiple leaks, updating me regularly (I wasn't living in the flat), and were really helpful, understanding, and efficient throughout- thank you so much to Charlotte, Matt, and everyone else! Andrew Carlin 3 years ago Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR cert for my rental property. Thank you! Carolina Cohen 3 years ago Used Ry for my boiler service and gas certificate and they were absolutely brilliant. Exceptional service - on time, professional and really great customer care. Will definitely use them again - so pleased to find a company I can trust to do a great job. Thank you Margaret Antonian 3 years ago We recently used Ry to remove and replace a boiler.in our flat. The whole process was excellent from start to finish. The team were punctual, polite, tidy and professional. I received a phone call on the day and after the work was completed to check I was happy with the work. I would highly recommend Jason and his team, they were excellent. Khalid Zalmay 3 years ago Boiler broke down on a weekend, had them come out and the guy spent only 15 min to mis-diagnosed (PCB issue was told) it and needed further 2 visits to resolve due to the initial mis diagnosis. Called the boiler company on weekday and after 5 min conversation got a correct diagnosis and told to change the gas exchanger. Once they replaced that part - boiler worked perfectly. Initially told me they wouldn't charge for the additional visit but lied as the money was taken out. Contacted them 2x and still no call back or investigation.*Edit - After the review they did finally reach out and we were able to settle it and the admin issues that had occured - amended from 1/5 to 3/5. Shows that if a customer is unhappy they will follow up but only occured after this review was left. Paul Hemmelhemstead 3 years ago Nicola Eddison 4 years ago Have personally used Ry for several maintenance issues ranging from drainage to electrical and they have always attended promptly. The tradesmen are always friendly, professional, the problem fixed and all at a reasonable cost. Thomas Kane 4 years ago Ry has undertaken many, many projects with us. The experience between our companies has meant I can take on anything I am not familiar with and request Ry to undertake a lot of other work on literally anything els within the building industry. It has meant hundreds of happy clients throughout London and Surrey. Thanks Ryteam for your rapid responses and issues being resolved. Iain Podger 4 years ago We have used them to service our Worcester Bosch boiler and for plumbing and guttering works.Every person at that company we have dealt with has been really good. office staff are polite and efficient. the engineers arrive right on time and are fully prepared for the job, know their stuff and do the work to a high standard. can't recommend them enough Maria Griffiths 5 years ago I highly recommend Rgygas; their staff behind the scenes and their contractors have proved to be very professional, courteous and experienced. Happy to recommend them. Graham C 5 years ago Used Rygas a number of times now and they’ve always done great work (the most important bit when it comes to messing with the plumbing in your house!), been quick to respond, friendly and pretty easy to deal with. Will definitely be using them again for future work. Mark Palmer 5 years ago Shane Johnston 5 years ago I have used rygas many times and have been impressed with the professionalism of all staff. I would highly recommend their services to all as their work is to very high standards. Declan Walsh 5 years ago I have used Rygas a number of times & have always been impressed by their response time, level of customer service and their competitive pricing. It’s becoming increasingly difficult to find reliable tradesmen who provide any level of service at all so I wouldn’t hesitate to recommend these guys for anything you need! alex day 5 years ago We have used RyGas for several years with fantastic results after their visit. They are Reliable, professional with great customer care from start to finish. Their pricing is competitive and you receive great value for money. We struggled to find a reliable contractor to help with our many properties until we came across RyGas, RySparks, RyBuild and we haven't used anyone else since. They should change their name to "Ry-Liable" Pietro Palladino 5 years ago The guys at RyGas dealt with my issues efficiently and professionally. Would definitely recommend this to other people. A great service all round. Ian Bruadar 5 years ago Sorted my shower and tiling out efficiently and with transparency Laura M 5 years ago RyGas installed a boiler/central heating system in my flat. There had previously been nothing in place but two ancient gas heaters that couldn't be used, so it was quite an involved job, starting from scratch. They did a fantastic job from the moment they arrived, kept me informed the whole time and made sure I came home to a nice tidy place each day while the work was going on, and then a nice toastie place when the work was completed! RyGas/RySparks also did several plumbing and electrical jobs for me while the boiler work was going on, as I had a load of things that needed fixing or upgrading. Again, everything was carried out super efficiently and I'm really pleased with it all. I would highly recommend using RyGas. They are professional, friendly and provide an excellent service. Nicki Cleaver 5 years ago Dean Stewart 5 years ago Excellent company. Sorted my plumbing issue quickly. Would recommend. Christopher Wilkins 5 years ago Great Service and after care. Highly Recommended!!! Isabela Sousa 5 years ago Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have hot water!!!The boys were very “consious” about tidying up after themselves.Thank you! Muzaffar Butt 5 years ago Zachary Brech 5 years ago Turned up on time, very courteous, resolved the problem quickly Tom D 5 years ago Have used for a few electrical issues and also a boiler service. Always on time, very responsive and would recommend. Clare Bate 5 years ago Had a new boiler & power flush. From start to finish, RyGas is clearly a company that takes pride in its customer service. They were professional and on task from start to finish. The cost of the works was competitive and the fitter was absolutely lovely. I didn't even know he was there or had been in my home except for the fact that I had heating downstairs again! There really were no negatives, I was very pleased and would recommend. Anja Stenbakken 5 years ago Nadia Newman 5 years ago Rygas came and gave a quote for replacing a downstairs very old toilet and replacement of taps and a click clack plug hole. We received the quote quickly. We also had asked 2 other companies to come and review. Jason rang up and asked me if I had received the quote. At the time my husband was very hesitant as he was concerned that in replacing this toilet would lead to it jutting out further in a very tight space. Jason reassured me that they would do their best to source a suitable toilet which they did.Frankie came to do the work and did an amazing job, was cheerful, hardworking and conscientious and we are delighted with the finished product!I would also like to thank the office staff for helping to source suitable products. I would have no hesitation in recommending this company. A big thank you! Tim Wright 5 years ago Extremely professional from start to finish. Electrician was prompt and friendly, made sure we were aware of everything he was doing and raised any issues immediately. Work was carried out to a high standard and he left the place spotless. Denis 5 years ago The RyGas team is professional, friendly and responsive. Their gas boiler maintenance and service engineers are highly efficient and punctual. A first class operation and a pleasure to deal with. Jairo Ochoa 5 years ago Adam 5 years ago Called in RyGas to rewire electrics in my property. Service, work and price were excellent. Would highly recommend this company. Ajaz Ahmed 6 years ago Kirk Ritchie 7 years ago Called them out as had an issue with heating. They were quick, clean and most important they sorted out my issue so happy wife and not stressed dad. Peter Calligeris 7 years ago Excellent service, the plumber came within half hour of my call and the job was completed within the next hour at a sensible rate. Will be using and recommending there services in the future. Thanks again Spencer Brady 7 years ago I can highly recommend Rygas. Excellent service from start to finish. Professional, On time and good value. They fixed my boiler, and looked at some plumbing work I needed too. Bravo See all reviewsWrite a review Ry 4.7 × Justin Allison a year ago Friendly professional service with regards to boiler call-out. Thank you Aria Butterwick a year ago We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again! Colin Paterson a year ago The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie. Dennis Reinhardt a year ago Isabel MacLennan a year ago Ry were punctual, professional and completed both the boiler and cooker safety checks in the agreed time. I recommend their service. Jackie Harris a year ago RY were very helpful and efficient. They turned up and sourced the leak and repaired it. Daniel Terry a year ago Quick, polite, professional. Michael Coombes a year ago Excellent service from the first call with the receptionist, the engineer Tom and the gas fitter Billy. Everything explained and up and running the same day. No mess and everyone polite, professional and helpful. Can't fault them. Maya Ravi a year ago The job was for the trace and fix of a leak and we were worried that it would be a huge job of ripping up bathroom tiles, but luckily Paul was able to identify where the leak was coming from, by taking off the bathroom panel, advise on the issue and fixed it within two hours - much to our relief. He was friendly, worked quickly and cleaned up afterwards - really happy to have contacted Ry Group and would do so again! Dan C a year ago Easy to arrange a plumber. Stephanie was polite and helpful over email and the phone.James the plumber was very friendly and knowledgeable, identifying the source of the leak quickly.Unfortunately it was too late in the day to repair said leak. Hoping Ry can return asap. Geoff Patterson a year ago Excellent service from all staff. Very knowledgeable engineer, friendly and willing to explain what he was doing and end result. Left working area spotless. Would definitely recommend Victor Garrick a year ago Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A fantastic job, well done.The bill was expensive though. Having said that, I was very pleased with the entire process. To reiterate. Mathew is a credit & asset to your organisation! Colin Almeida a year ago This is now the 2nd time I have used this South London based Gas engineers group. I had seen the bright Orange vans and had decided to give them a try as BG were getting too expensive.They are always polite and helful right from the first call into the office to book in the gas engineer, through to the troubleshooting and rectifying the fault. Fiona O'Reilly a year ago Prompt and helpful service from Tyrone who arrived on time and was great to deal with. Would definitely use RyGas again.. Caroline Anderson a year ago Ryan, the owner of this company, was extremely knowledgable, polite and the service his company offered was excellent and prompt. Karen Melling a year ago Ry Group were recommended to me after a previous bathroom fitter left me with two major issues. They have done an amazing job. Communication is good. The engineer that came was friendly, courteous, tidy and always on time. I wouldn't hesitate to use this company again and recommend them to others. Malcolm Larkins a year ago I have used Ry for several years and have always found their engineers to be professional, courteous and knowledgable. Would recommend them. Dan Cullingham a year ago Really good service. Reasonable price, good communication and they resolved our leaky pressure valve very quickly with no mess and a really nice plumber who came exactly when he said he would Lou a year ago Third time using RY Group.Re position of radiators excellent job doneHighly recommended companyMany Thanks sonny a year ago Just had there driver in Wimbledon causing rd rage TIM LONG a year ago I have used RyGas several times, & they are always excellent. Very efficient for bookings & invoicing, & very friendly & skilled workers. Rosa Valcarcel a year ago Boiler error; condense pipe blockage. Profesional puntual quick response. Great job dave butler a year ago R a year ago Our kitchen extractor hood needed replacement, so we had called Ry. Their engineer arrived and claimed that the brand new hood was broken. So, we had to order a replacement. We arranged another engineer to carry out the job, who failed to turn up on the day of the appointment saying that there was childcare issue. He finally arrived the following day to carry out the work, we were disappointed when he said that he doesn’t have the necessary equipment to fix the hood. And, this was after reminding the office twice to ask the engineer to bring the right tools! Then he came the following day, the job was finally done. However, they charged us in error for a second day’s job too. They didn’t even try to confirm the figure with us by phone, just emailed an invoice and charged our card that they has stored the details of when we had used them on a separate occasion without our knowledge!When we realised that they had double charged us, we phoned their office. The receptionist kept saying that she will call us back , but she never did. We had to chase the refund. Which we finally received but after chasing them for about a week.They also don’t accept bank transfer payments but only card payments, which is a hassle, as not everyone is comfortable paying over the phone, especially as they store your card details, for instance, they did, in our case.Update: We thought of giving them another chance, we called them again their plumbing in January 2023 to fix our cracked bath, they didn't stay true to the quote, the bath was not exactly how we wanted, we were not asked about if we were happy with it, unsatisfactory work, the bath was still leaking, they visited again, fixed it, so it is not leaking in our kitchen now, however, it still has problem with leaks, it leaks on the bathroom floor itself. Justin Newton a year ago No complaints about the quality of work, tidiness, punctuality etc. but there were some negatives. In particular (1) RyGas reserve the right to charge a 50% cancellation charge if you do not cancel within 24 hours, however they only notified me of the planned arrival time of the engineer at 7PM the evening before via email which was less than 24 hours from the appointment time; (2) I was charged significantly more than quoted for the job, which was disappointing given that the engineer didn't know how to do the job initially and needed to "phone a friend" to figure out what to do, so claiming the job took longer than expected seems unreasonable - I resent paying for someone to learn on the job; (3) the engineer took away the old tap without asking what I wanted to do with this - as it happened it was a new tap which had only been installed as a temporary replacement to the original tap which had broken so I am down £100 on a perfectly good tap and charged 50% more than I expected for a simple job.Uodate: In fairness to Ry group they did contact me after this review was published and credited me back so that I was charged the price originally quoted. I appreciated the response and have uprated accordingly Radhika a year ago Thanks for getting to the job so quickly! Luca De Simone a year ago Tom L a year ago RyGroup are very efficient and well organised. Their operatives were friendly and knowledgeable, and gave clear advice. The jobs were completed quickly and they cleared up afterwards. I am happy to recommend! Reg a year ago I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted. Thanks to Tyrone, we had hot water and heating. He was very friendly and did an excellent job.Super efficient! Phil Baxter a year ago This is the second time I have used Ry, previously for gas plumbing, this time for central heating electrics and on both occasions their service and workmanship has been excellent. Fiona Patton a year ago RyGas saved us once again. Their phone lines are manned by extremely proficient and helpful staff, who immediately put you at ease & do their best to sort out quick appointments / solutions. On this occasion a plumber materialised faster than expected, despite it being a Bank Holiday, & we received the usual courtesey call/s to inform / update us. Operatives always try to work quickly & efficiently & they don't dilly dally to up the charges, which some unreliables unfortunately do. RyGas are reliable. They explain their charges up front and on each visit, we have encountered very personable, well trained and competent staff. I am happy to recommend RyGas to others. D L a year ago Ryan and his team deserve top marks for their outstanding work on the complete refurbishment of our flat in Richmond.They installed new wiring, plumbing, heating and flooring; fitted a new boiler, bathroom, kitchen, doors and cupboards; in addition they did all the plastering and painting.All the team members were extremely professional, friendly and punctiliously tidy. Ryan’s leadership was highly efficient and enhanced by his proactive ability to suggest practical and creative solutions.Highly recommended – I would certainly call on Ryan and his team again. Eoin Duffy a year ago Great service had our thermostat fixed quickly and our radiators pumping out heat Stephen Blair a year ago I have used Rygas for years and most recently for gas boiler service. Always excellent. Claire Underwood a year ago Punctual, polite and got the job done. Thanks. Katie Louise a year ago Ben was great, super easy going, got the job done efficiently! Brilliant customer service and great communication! Ellen Larkin a year ago We had a plumber from the Ry Group come round to do some small jobs, disconnecting a gas heater and oven and adding a pipe fitting for washing machine and dishwasher and were happy with the outcome. Given we had recently moved into an old property which needs a fair bit of work we thought we’d ask for a quote to fit a shower pump to help with low water pressure as didn’t want to do anything major given we’d be ripping the whole bathroom out in due course. We then had 2 engineers (there for the other jobs) take a look at the work required and where to install the pump.When the engineer (different one) came round to fit the pump said it couldn't be fitted to the hot water cylinder and installed it next to the open vent in the attic. Once installed on running the shower and other taps in the house that had previously worked fine there was now spurting and alternating low pressure due to air being sucked in. As a solution the engineer came round again a few days later (with an additional charge) to fit some pipes to try and remove the air before it came into the pump. This initially made a marginal improvement but after a couple of weeks it left the pump struggling and again periodically shutting on and off.We decided to get a second opinion from a different plumber who came round and wasn't impressed with the work that was carried out. Feedback was that it looked like a DIY job and would never have worked. Additionally based on the pump manufacturer's instructions it states for the pump to be installed within 5m of the hot water cylinder which it has not. It also states it needs to be taken directly off the cylinder, but instead has been taken off the open vent. Due to the distance between the pump and cylinder, it is running dry when used as the water cannot keep up with the pump.We gave this feedback to Ry Group who tried to imply it was our decision to cite the pump where it was put. When they reluctantly sent the senior engineer around (which they offered without a call out charge which was a minimum I'd expect for close to £1k for something that didn't work) he also said wouldn't work where it was. We then asked for it to be correctly installed which then triggered another quote for £500-600. Given this was to rectify a problem of their making I said it seems only fair that we cover any new materials required but felt labour shouldn't be charged again given the work we'd previously paid for was ultimately pointless and should never have been done. To this we never heard back.We regret we used this company to begin with given the complete waste of money, however, the one positive take away from this is that we’ve found a great plumbing company in the meantime who we know can get the job done and done correctly without any issues. Gillian Wong a year ago I've used Ry Group for several different tasks in my house. They are always helpful, pleasant and efficient. Would recommend them. Sonia Kerslake a year ago Great service. From initial phone call, Dan G came out, diagnosed the problem and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was very professional and was explaining what he was doing as he was fixing my boiler.Will highly recommend. Patrick Gosling a year ago Swift and efficient - Trusted Tradesmen they certainly are Caroline G a year ago Dan was very professional and helpful. The boiler service went well. I would recommend. Ian McDonald a year ago A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama and would recommend. Diane Popovic a year ago Yet again my go to company. Fast efficient and effective service. Respectful and friendly engineers . Knowledgeable and informative. I trust them 100% and they charge fairly and reasonably. One company for all my needs and I will never go elsewhere. Danstie Danstie a year ago Great service every time. Thank you! Jay Andrew a year ago Ry group provided an excellent service installing our thermostat and making the required wiring alterations. The booking process was really easy and they provided very good customer service over the phone. Would highly recommend. Becky Hughes a year ago We have used Rygas to manage our plumbing and electrical needs at our two properties for years and have always found them helpful and very friendly. Sue Presland a year ago I always use RyGroup. Highly recommend. Saira Hussain a year ago Sam Eads a year ago Fix to faulty underfloor heating - professional and courteous throughout with the fault identified and repaired on the first visit. Highly recommended and many thanks. Hannah Heise a year ago Dan was very friendly and quickly was able to fix our radiator. While he was around he also offered advice on a few other questions we asked him which was very appreciated. Quick and reliable service, will use again! William Apps a year ago Professional team, fast response and reasonable price. Really happy with their service. Ken Fung a year ago Not the cheapest but was able to book an appointment within 2 working days. Engineer arrived on time and able to find the issue efficiently. Sergio Alves a year ago 5 star definitely recommend and will use again in future jobs required Andrew Coop a year ago Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly priced, good comms too. Brooke Miranda a year ago Marvellous job! I am so please I chose Ry Group. They are professional, honest, conscientious, and really know their stuff. Before I found them I just got negative responses from other companies but Ry Group are to be admired and I would honestly recommend them if you are looking for plumbing / gas help in SW London. Gareth McCarter a year ago Very reliable. Lewis Jamieson a year ago Easy to work with. Worked out the problem with me in advance, arrived on time, kept me updated on the work and left everything in order. A good experience and good work. simon suen a year ago very good service. mike irwin a year ago Got a booked in quickly, found the problem and were friendly. Jan Harvey a year ago ProfessionalEfficientTidyLovely guy Kieran Nagi a year ago Great customer service.... professional, on time and completed to good standard. Steve Hall a year ago Quick and efficient work done by our plumber. Nothing but positive things to say. Kate Garbett a year ago I have used Ry Group for two separate plumbing jobs, over two months. Both times they have been efficient, polite and solved the problem quickly. Highly recommend. Jacob Papineau a year ago An excellent, professional, prompt, tidy and considerate service, from making arrangements and providing a quote through to carrying out the works exactly as intended and for the price quoted. Chetan Modi a year ago Extremely efficient service for blocked drains. Came at agreed time, cleared out the blockage and also cleaned up the manhole and the toilet causing the problems. Very polite and friendly, and happy to show me everything along the way for my own future reference. Very happy Geoff Michel a year ago Clear explanation of what the problems are and what the alternatives could be. Quick polite service and transparent pricing. Garry Chow a year ago Arrived promptly, carried out the work with no fuss. Polite and good communications throughout, would use again Sylwia Marta Biernat-Greedharry a year ago Ry reacted very promptly to my message via check a trade and gave me call. They have send contractor as soon as they could and after we have agreed on price, they have ordered parts and booked for job to be done. Communication was great! Gentleman was very professional and polite, job done quickly and even cleaned nicely after. I received mini training, plenty of advice and even help with bleeding my radiator. Would definitely recommend to anyone. 5* Claire Dimond a year ago Great customer service, very efficient and high quality work. Thank you Hiran M a year ago Fast and Reliable, Great service Ry Group Team Charlene Wong a year ago Ry attended on Friday 7 Oct. Efficient, professional service and good communication with customers. Plumber turned up very promptly for shower valve installation. Alfred a year ago Did a yearly boiler check. Easy to organise the visit on the phone. Engineer arrived on time, was friendly and swift. Satisfied overall, would use them again next year.(disclaimer: they offered a £5 discount if I wrote a review, but didn't specify that the review had to be positive) Tom Line a year ago Great service - final cost less than original quote due to efficiency of their work - highly recommended! stecole1 a year ago Staff were polite and courteous when taking my call, and after a brief conversation, suggested an engineer to visit to troubleshoot my problem. I received an email and text the day before the appointment, and the engineer arrived bang on time. He (George) was polite, courteous and professional; he explained his work and his conclusions, and the suggested remedial works. I was advised that a quotation would be emailed to me in due course, and it arrived the day after. The cost of the work was in line with other companies. Overall, a good customer experience. Bernard Fanning a year ago Great efficient and knowledgable tradesman. Would definitely use again. s q a year ago Quick and professional. Tidied up after. Good service and easy. Frank Wang a year ago 24h service and fast response , i'm happy with service Natasha 2 years ago I hired Ry to do leak tracing and could not be happier with their help. Jamie was professional, knowledgable and got the leak sorted quickly. He clearly explained what the problem was and gave me all the reassurance I needed at a very stressful time. Besides that, Stephanie was very responsive to my emails when arranging everything. All in all a great company. Sarah Selwood 2 years ago Just used RY Group to change my tap in the kitchen.Pipes needed changing also. Great job, really helpful & polite plumber and carried out within the hour & cleared up after. Would recommend. Rolant Glyn 2 years ago Great service, friendly team. Will definitely use again. Lara 2 years ago Everyone I dealt with from the initial contact to the plumber Danny who did the work was extremely professional and helpful. I was updated promptly on all activities involved with getting the job done. I would definitely use this company again as well as recommend them to others Melani Lamont 2 years ago I only have good things to say about RYGAS. Great support staff and fantastic staff on-site too. Friendly, knowledgeable, trustworthy and respectful. Jane Kenny 2 years ago Booked a boiler service. Professional, friendly & efficient from initial call to boiler service being carried out. Would highly recommend ++++ Ian Kibble 2 years ago Great customer service in booking and setting up the service. The team are friendly, polite and professional. I have used them on a number of occasions now and would recommend them. Edward Helm 2 years ago Friendly, polite and professional. Very happy with the job done. No mess left. What more could you ask for? Richard Lewis 2 years ago Very friendly and efficient leak fix on a toilet by Danny. Would definitely recommend. Geoff Sarbutts 2 years ago Electrician (Mark G) arrived first thing in the morning. We are very pleased with his speed of work, and the way it was carried out. Very polite. Will use again. Harri Lowther 2 years ago Very good service, came on time, worked quickly efficiently and left everything clean and tidy. professional, high standard of work and very friendly would recommend TO 2 years ago Very happy to recommend the RyGroup. We have used their gas and electrical services a few times and they are always on time, professional and do a good job all round. Tony Wei 2 years ago Quick, reliant ale and efficient. My go to trader to fix any problems of my flat! John Spink 2 years ago Dan the engineer arrived at the arranged time and was polite and friendly. He carried out the boiler service professionally and left the area clean and tidy. Well pleased Andrea Giavatto 2 years ago I called Ry Group to replace a broken shower with a completely new model. They were quick to respond and booked an appointment within a couple of days. The plumber showed up on time and did an excellent job to replace the shower in about an hour. I will use their services again in the future. Chris McGuire 2 years ago John Mildred 2 years ago Ry serviced my boiler and did the annual gas safety checks. The engineer was on time, polite and tidy. I've used Ry for many years and would recommend them. Catherine Chan 2 years ago Mark was very knowledgeable and passionate at his job, helped us fix a few LED lights to the ceiling. Would definitely recommend to anyone looking for an electrician Emma Whitmarsh 2 years ago Brilliant service from Ryan, George & the team installing a new boiler system in our loft. Was really impressed with them from quote to completion. Very friendly team, great craftsmanship, and speedy work. I also needed to speak to Ryan out of hours and he was incredibly kind and helpful. Highly recommend them & use 100% use again. Robert Histon 2 years ago Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler service carried out today. D Hussain (Darni187) 2 years ago I called this company for an emergency call out for my boiler. Engineer came spent 35mins on bolier then another 20mins in his car apparently ordering a Pressure release valve which he didn't carry with him.. was charged £174 but nothing was fixed they wanted another £145/£200 to replace a £20 valve with another visit which would be booked in on another day .. so I was left without hot water .. I feel ripped off by this company.. Also the engineer left his blue foot covers on the road outside my house and didn't even explain anything to my mother in law about what's going on now .. very unprofessional .. Maria Adjepong 2 years ago Happy with service. Very good tradespeople. Jim F 2 years ago Chris did an excellent job, very efficient, friendly and tidied up as well. Would not hesitate to recommend. Lisa Nussbaumer 2 years ago I've used this company for 7 years, they installed my boiler at my property and maintained it ever since. Lovely customer service and always reliable. Highly recommend. tom gore 2 years ago Used them for years. Reliable, good at what they do and easy to get hold of. Justin Fisher 2 years ago Organised, punctual and got on with it Alastair Hoffmann 2 years ago Replaced Kitchen tap. Work was done on time and on budget. Plumber was personable and easy to deal with. Recommended Chris Dawson 2 years ago RyGas have consistently helped me with both planned and unplanned works. Although they assisted initially with mainly Electrical issues I have since asked them whenever any plumbing or drains issues arises. Alki Michael 2 years ago Very good service, knowledgeable and experienced staff. Always clean & tidy and very polite. James Hughes 2 years ago Rygas were friendly, knowledgeable, professional and very responsive. They arrived within one hour of calling and diagnosed the water leak within an hour of arrival. Recommended. Louise Kemp 2 years ago Professional service. Replied quickly and arranged a visit for the following day. Great customer service and more than happy to be flexible with timings for visits etc. Dawn Goodwin 2 years ago Needed an urgent call-out to look at our boiler and the service was quick, friendly, charged as quoted and sorted same-day. Would highly recommend for the fantastic service and friendly team. Martin Benson 2 years ago I am a regular user of Rygas, I have found the service to be very professional .Rygas respond quickly to my request for any jobs I request to done.I can confidently recommend Rygas. Patricia Hadfield 2 years ago Will not be recommending this company. Piergiorgio Mammone 2 years ago Great service for an unvented hot water cylinder service! bethany cullen 2 years ago Roy Roy 3 years ago Charged upfront for not diagnosing the problem with our boiler and they are now not providing quotes for a solution - having to shell out for another plumber to come round now James Littlewood 3 years ago Excellent service from Ry again. I have used them for many years for various plumbing and electrical issues and have always had a first class experience. I had an electrical issue late Friday night and called the out of hours emergency contact, who went out his way to have an electrician contact me to run through a small issue I had but needed some expertise. I received a call from the engineer within 10 minutes from an extremely helpful man, who took his time to fullt go through my issue and resolve. These kind of gestures show why I have used Ry for so many years and continue to recommend their work and professionalism! Charlie Firman 3 years ago We've had our boiler serviced by Ry Gas for the past couple years without an issue but this time they found a part was broken. Received the estimate for new part and had a couple questions, mostly about replacing the boiler all together, and now haven't heard from them despite following up, and they've just charged for the incomplete service.Engineer on the day also didn't explain the situation properly so we were expecting "a call from his boss to talk through options" (his words) which never happened. Bit of a shame as they're a local company who people recommend. The lady on the phone said they were busy but to not reply to emails is a bit odd. Anna Macphie 3 years ago Fantastic service from start to finish! I can't recommend Ry highly enough- they managed the work on my flat brilliantly- tracing and fixing multiple leaks, updating me regularly (I wasn't living in the flat), and were really helpful, understanding, and efficient throughout- thank you so much to Charlotte, Matt, and everyone else! Andrew Carlin 3 years ago Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR cert for my rental property. Thank you! Carolina Cohen 3 years ago Used Ry for my boiler service and gas certificate and they were absolutely brilliant. Exceptional service - on time, professional and really great customer care. Will definitely use them again - so pleased to find a company I can trust to do a great job. Thank you Margaret Antonian 3 years ago We recently used Ry to remove and replace a boiler.in our flat. The whole process was excellent from start to finish. The team were punctual, polite, tidy and professional. I received a phone call on the day and after the work was completed to check I was happy with the work. I would highly recommend Jason and his team, they were excellent. Khalid Zalmay 3 years ago Boiler broke down on a weekend, had them come out and the guy spent only 15 min to mis-diagnosed (PCB issue was told) it and needed further 2 visits to resolve due to the initial mis diagnosis. Called the boiler company on weekday and after 5 min conversation got a correct diagnosis and told to change the gas exchanger. Once they replaced that part - boiler worked perfectly. Initially told me they wouldn't charge for the additional visit but lied as the money was taken out. Contacted them 2x and still no call back or investigation.*Edit - After the review they did finally reach out and we were able to settle it and the admin issues that had occured - amended from 1/5 to 3/5. Shows that if a customer is unhappy they will follow up but only occured after this review was left. Paul Hemmelhemstead 3 years ago Nicola Eddison 4 years ago Have personally used Ry for several maintenance issues ranging from drainage to electrical and they have always attended promptly. The tradesmen are always friendly, professional, the problem fixed and all at a reasonable cost. Thomas Kane 4 years ago Ry has undertaken many, many projects with us. The experience between our companies has meant I can take on anything I am not familiar with and request Ry to undertake a lot of other work on literally anything els within the building industry. It has meant hundreds of happy clients throughout London and Surrey. Thanks Ryteam for your rapid responses and issues being resolved. Iain Podger 4 years ago We have used them to service our Worcester Bosch boiler and for plumbing and guttering works.Every person at that company we have dealt with has been really good. office staff are polite and efficient. the engineers arrive right on time and are fully prepared for the job, know their stuff and do the work to a high standard. can't recommend them enough Maria Griffiths 5 years ago I highly recommend Rgygas; their staff behind the scenes and their contractors have proved to be very professional, courteous and experienced. Happy to recommend them. Graham C 5 years ago Used Rygas a number of times now and they’ve always done great work (the most important bit when it comes to messing with the plumbing in your house!), been quick to respond, friendly and pretty easy to deal with. Will definitely be using them again for future work. Mark Palmer 5 years ago Shane Johnston 5 years ago I have used rygas many times and have been impressed with the professionalism of all staff. I would highly recommend their services to all as their work is to very high standards. Declan Walsh 5 years ago I have used Rygas a number of times & have always been impressed by their response time, level of customer service and their competitive pricing. It’s becoming increasingly difficult to find reliable tradesmen who provide any level of service at all so I wouldn’t hesitate to recommend these guys for anything you need! alex day 5 years ago We have used RyGas for several years with fantastic results after their visit. They are Reliable, professional with great customer care from start to finish. Their pricing is competitive and you receive great value for money. We struggled to find a reliable contractor to help with our many properties until we came across RyGas, RySparks, RyBuild and we haven't used anyone else since. They should change their name to "Ry-Liable" Pietro Palladino 5 years ago The guys at RyGas dealt with my issues efficiently and professionally. Would definitely recommend this to other people. A great service all round. Ian Bruadar 5 years ago Sorted my shower and tiling out efficiently and with transparency Laura M 5 years ago RyGas installed a boiler/central heating system in my flat. There had previously been nothing in place but two ancient gas heaters that couldn't be used, so it was quite an involved job, starting from scratch. They did a fantastic job from the moment they arrived, kept me informed the whole time and made sure I came home to a nice tidy place each day while the work was going on, and then a nice toastie place when the work was completed! RyGas/RySparks also did several plumbing and electrical jobs for me while the boiler work was going on, as I had a load of things that needed fixing or upgrading. Again, everything was carried out super efficiently and I'm really pleased with it all. I would highly recommend using RyGas. They are professional, friendly and provide an excellent service. Nicki Cleaver 5 years ago Dean Stewart 5 years ago Excellent company. Sorted my plumbing issue quickly. Would recommend. Christopher Wilkins 5 years ago Great Service and after care. Highly Recommended!!! Isabela Sousa 5 years ago Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have hot water!!!The boys were very “consious” about tidying up after themselves.Thank you! Muzaffar Butt 5 years ago Zachary Brech 5 years ago Turned up on time, very courteous, resolved the problem quickly Tom D 5 years ago Have used for a few electrical issues and also a boiler service. Always on time, very responsive and would recommend. Clare Bate 5 years ago Had a new boiler & power flush. From start to finish, RyGas is clearly a company that takes pride in its customer service. They were professional and on task from start to finish. The cost of the works was competitive and the fitter was absolutely lovely. I didn't even know he was there or had been in my home except for the fact that I had heating downstairs again! There really were no negatives, I was very pleased and would recommend. Anja Stenbakken 5 years ago Nadia Newman 5 years ago Rygas came and gave a quote for replacing a downstairs very old toilet and replacement of taps and a click clack plug hole. We received the quote quickly. We also had asked 2 other companies to come and review. Jason rang up and asked me if I had received the quote. At the time my husband was very hesitant as he was concerned that in replacing this toilet would lead to it jutting out further in a very tight space. Jason reassured me that they would do their best to source a suitable toilet which they did.Frankie came to do the work and did an amazing job, was cheerful, hardworking and conscientious and we are delighted with the finished product!I would also like to thank the office staff for helping to source suitable products. I would have no hesitation in recommending this company. A big thank you! Tim Wright 5 years ago Extremely professional from start to finish. Electrician was prompt and friendly, made sure we were aware of everything he was doing and raised any issues immediately. Work was carried out to a high standard and he left the place spotless. Denis 5 years ago The RyGas team is professional, friendly and responsive. Their gas boiler maintenance and service engineers are highly efficient and punctual. A first class operation and a pleasure to deal with. Jairo Ochoa 5 years ago Adam 5 years ago Called in RyGas to rewire electrics in my property. Service, work and price were excellent. Would highly recommend this company. Ajaz Ahmed 6 years ago Kirk Ritchie 7 years ago Called them out as had an issue with heating. They were quick, clean and most important they sorted out my issue so happy wife and not stressed dad. Peter Calligeris 7 years ago Excellent service, the plumber came within half hour of my call and the job was completed within the next hour at a sensible rate. Will be using and recommending there services in the future. Thanks again Spencer Brady 7 years ago I can highly recommend Rygas. Excellent service from start to finish. Professional, On time and good value. They fixed my boiler, and looked at some plumbing work I needed too. Bravo See all reviewsWrite a review Conversations new message(s)