help.mypurecloud.com
Open in
urlscan Pro
52.85.132.2
Public Scan
URL:
https://help.mypurecloud.com/
Submission: On October 24 via manual from US — Scanned from US
Submission: On October 24 via manual from US — Scanned from US
Form analysis
1 forms found in the DOMPOST //translate.googleapis.com/translate_voting?client=te
<form id="goog-gt-votingForm" action="//translate.googleapis.com/translate_voting?client=te" method="post" target="votingFrame" class="VIpgJd-yAWNEb-hvhgNd-aXYTce"><input type="text" name="sl" id="goog-gt-votingInputSrcLang"><input type="text"
name="tl" id="goog-gt-votingInputTrgLang"><input type="text" name="query" id="goog-gt-votingInputSrcText"><input type="text" name="gtrans" id="goog-gt-votingInputTrgText"><input type="text" name="vote" id="goog-gt-votingInputVote"></form>
Text Content
× Close Genesys Cloud Resource Center Language * English * العربية * 繁體中文 * Dansk * Čeština * Nederlands * Suomi * עִברִית * Français * Deutsch * Italiano * 日本語 * 简体中文 * 한국어 * Norsk * Polski * Portugues * Español * Svenska * ภาษาไทย * Türkçe * українська RELEASE NOTES New Find out about the latest Genesys Cloud releases. ANNOUNCEMENTS Learn about updates to user interface and experience, platform, and deprecations. ARE YOU A NEW USER? Learn about GCXNow free trials and review installation and configuration procedures. Find out more BUSINESS USERS Chat, video, directory, hierarchy views, screen sharing, and file sharing. ADMINISTRATORS Setup and management of your Genesys Cloud organization. CONTACT CENTER MANAGERS Customer interaction functionality for managers. CONTACT CENTER AGENTS Customer interaction functionality for agents. EMBRACE GENESYS CLOUD AI Leverage AI for enriched experiences and personalized customer journeys. Find out more RESOURCES Education, services, support, apps, security, and legal. SOLUTIONS, SUBSCRIPTION PLANS, LICENSING, AND PRICING Genesys Cloud product solutions, subscriptions, license tiers, and comparison plans. FAQS See our most frequently asked questions. GLOSSARY Learn about terms used in Genesys Cloud. Contact * Support * Select Region * Site Map * Blog Solution * Customer Service * Partners Company * Newsroom * Social Responsibility * Leadership * Careers About Genesys Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. * * * * * * Copyright © 2024 Genesys. All rights Reserved. Terms of Use | Privacy Policy | Email Subscription | Cookie Settings Scroll to top * * * * * * * * * * * * * * * * * * * * * * Powered by Translate Original text Rate this translation Your feedback will be used to help improve Google Translate This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners.Privacy Policy Cookie Settings Accept Cookies Your Opt Out Preference Signal is Honored DO NOT SELL MY PERSONAL INFORMATION When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. SALE OF PERSONAL DATA Sale of Personal Data Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link. If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences. * TARGETING COOKIES Switch Label label These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. * PERFORMANCE COOKIES Switch Label label These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices