www.everstage.com Open in urlscan Pro
63.35.51.142  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Product


Sales Compensation Automation



Commission Processing



Payee Experience



Reporting and Analytics


Customer Favorites



100% No-code Plan Designer



Crystal: Commission Forecasting



Updates on Slack and MS Teams

Solutions


Operations



Sales



Finance

Customers

Resources

Blog


Podcasts: Go-To-Masters



Webinars



Guides



Newsletter


E-Book

Buyer's Guide

This guide highlights all the capabilities a sales commission software should
have to help you meet your goals.

Get a copy




UNCAPPD

An exclusive community for Sales Comp proffessionals. Join experts from over 50
leading companies, today!

Join now


Product

Sales Compensation Automation



Commission Processing



Payee Experience



Reporting and Analytics


Customer Favorites



100% No-code Plan Designer



Crystal: Commission Forecasting



Updates on Slack and MS Teams

Solutions

Operations



Sales



Finance

Customers

Resources

Blog


Podcasts: Go-To-Masters



Webinars



Guides



Newsletter


E-Book

Buyer's Guide

This guide highlights all the capabilities a sales commission software should
have to help you meet your goals.

Get a copy




UNCAPPD

An exclusive community for Sales Comp proffessionals. Join experts from over 50
leading companies, today!

Join now


Join now


Log In

Book a Demo
Log in


Book a Demo


Success story


CHARGEBEE IMPROVES THE SALES COMMISSIONS EXPERIENCE FOR 300+ SALES REPS ACROSS
50 TEAMS



HEADQUARTERS

San Francisco, California


EMPLOYEES

1001-2000


INDUSTRY

Technology

Chargebee provides a subscription management and recurring billing system for
SaaS and e-commerce businesses.


16X

faster monthly commission calculations


500%

more time for admins and reps to review payouts


98%

reduction in payout queries


THE CHALLENGE


CHARGEBEE WAS MANAGING COMMISSIONS FOR MORE THAN 300 REPS ACROSS 50 COMMISSION
PLANS MANUALLY


Before Everstage, Chargebee’s Operations team would run commissions manually for
hundreds of reps based out of 5 regions. The process started with gathering data
required from multiple sources to calculate commissions, compiling and modifying
them on spreadsheets. Hours were spent making sure that the right data was
collected for calculations.

Each commission plan had a minimum of 4 components with different quota
categories. After calculating commissions, the data would then be shared with
sales reps to review their payouts.

The first week of the month or quarter was mayhem for administrators and sales
reps alike. It became an overwhelming process for admins as they did no other
tasks except commissions busywork that week. They barely had time to complete
this process from start to finish as there was a tight deadline with Finance to
send over the final numbers. Reps had to manually validate in less than 3
days.  

The administrators would get buried under requests for calls from reps during
the review time. Reps were convinced that their payouts were accurately
calculated only when explained over a call.

“Once we rolled out payouts, my calendar would be packed with back-to-back calls
just to explain how commissions were calculated. We had to work multiple shifts
to accommodate calls from three geographies.”



SHIVARANJANI K




SENIOR COMMISSION SPECIALIST

Another challenge that Chargebee had was commission contract management. With
new hires every month, frequent promotions, and role changes, the organisation
used a third-party app to share contract documents with sales reps.

However, administrators did not have any control over the process. There was no
visibility whatsoever on whether the variable pay stated in the contracts were
correct. There was no way to know if the reps read through and signed their
contracts.

Since the Operations team had to dedicate the first week of every month entirely
to manual commissions processing, Chargebee decided it was time for a change.
They were looking for an incentive compensation management solution that would
automate the commissions calculations, improve accuracy, and reduce time taken
to pay out. Additionally, the solution should also be providing transparency to
reps, and reducing disputes about commissions.




THE SOLUTION


CHARGEBEE STREAMLINES THE COMMISSION PROCESS END-TO-END WITH EVERSTAGE, RIGHT
FROM CONTRACT SIGNING TO PAYOUT PROCESSING



COMMISSIONS LIKE CLOCKWORK

Given the complexity of commission plans and the volume of data, Everstage’s
seamless and intuitive interface automates Chargebee’s entire commission
lifecycle.


As all calculations are run by the system and not manually, sales teams get
enough time to review their commission numbers and get back to the
administrators with any doubts. With an intuitive dashboard and detailed
statements of their earnings, sales reps have transparency into the pay which
has reduced questions to admins by over 95%.


“Partnering with Everstage has been amazing! Their focus on providing a complete
tool that meets our requirements of end-to-end visibility and ownership of the
entire commissions process has been outstanding.”



DAVID LEVANON




SENIOR DIRECTOR, HEAD OF REVOPS


VISIBILITY OF COMPENSATION PLANS

With Everstage’s DocuSign integration, rolling out commission contracts is now a
breeze. Chargebee not only saved money by eliminating the third-party app but
also reduced internal effort to coordinate and provide accurate plan statements.
Admins gained more control over the accuracy, and timely transfer of contracts
to multiple sales teams at the same time. Sales reps can view their compensation
plan within Everstage to understand how they got paid.






THE RESULT


CHARGEBEE COMPLETELY ELIMINATES THE CHAOS OF COMMISSION PROCESSING EVERY MONTH
AND ALSO OFFERS CRYSTAL CLEAR VISIBILITY INTO PAYOUTS


COMMISSIONS PROCESSING AUTOMATED

All things commissions are done and dusted within the first few days of the
month systematically. Administrators can stick to their timeframe of paying out
commissions within the first week of the month or quarter. All the manual work
is automated and admins only need to handle exceptions to the process. The
entire process was smooth sailing, therefore saving administrators and reps from
a week full of chaos.

Administrators can now focus on other responsibilities and give sales reps
enough review time to address any doubts they might have. Sales reps are also
confident about their payouts as the commission calculations are accessible to
them at all times.


“The effort we take to get the commissions rolled out in the first two weeks has
come down phenomenally. Before Everstage, we wouldn’t even be able to take a day
off during payouts. Now, I am very confident about rolling payouts in the set
time frame with Everstage.”



SHIVARANJANI K




SENIOR COMMISSION SPECIALIST


CONTRACTS FOR 100S OF REPS IN LESS THAN AN HOUR

Administrators spend a maximum of 45 minutes to send out contracts for over 300
sales reps. They can also track signatures and ensure that sales reps have
complete visibility every month on how they got paid. This feature made contract
signing for new hires completely seamless and error-free.

Administrators spend less time clarifying compensation plans and payouts.
Queries have also significantly reduced as sales teams get visibility of their
compensation plan components.


“Contracts on Everstage increase our communication with sales teams on their
compensation plan components, changes in their variable pay etc. We don’t get
many queries as they can view the plan document and align it with Everstage’s
detailed earning statements.”



SHIVARANJANI K




SENIOR COMMISSION SPECIALIST




MORE SUCCESS STORIES

Postman processed commissions with
99% accuracy as their sales teams grew by 300%

Read Success Story →

MSH reduces time spent on commission processing by 90%

Read Success Story →


READY TO MAKE SALES COMMISSIONS YOUR STRONGEST REVENUE LEVER?


Get a Demo

/everstage

@everstage_inc

@everstage

Product
Sales Compensation Automation
Commission Processing
Payee Experience
Reporting and Analytics
Solutions
Operations
Finance
Sales
Company
About
Customers
Careers
Contact
Resources
Blog
Webinars
Guides
Glossary
Everstage Inc., All Rights Reserved
Privacy PolicyTerms of Service