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PRIVACY & LEGAL TERMS

 * Privacy

 * License Agreement

 * Product Terms of Service

 * Refund Policy

 * McAfee Trademarks & Logos

 * Website Terms of Service

 * Virus Protection Pledge

 * Privacy Notice

 * Cookie Notice

 * Individual Data Requests


PRIVACY NOTICE

--------------------------------------------------------------------------------

Effective date: December 01, 2021

This Notice provides information about data we collect, use, and share, and our
commitment to using the personal data we collect in a respectful fashion.

 * What Kinds of Information Do We Collect?
 * How Do We Use the Information We Collect?
 * Third-Party Advertising
 * Who Do We Share Personal Data With?
 * How Do We Protect Your Data?
 * What Choices Do You Have About Your Personal Data?
 * How Long Does McAfee Retain the Personal Data it Collects?
 * Children's Privacy
 * Residents of the EEA
 * Supervisory authority and complaints
 * Residents of Japan, Argentina, and Canada
 * Residents of California
 * Residents of Nevada
 * Links to other websites
 * Contact Us

We at McAfee, LLC, including our affiliates (“McAfee”, “we”, “us”, “our”), care
deeply about privacy, security, and online safety, all of which are a
significant part of our essential mission: to protect users of our products and
services (“you” and “your”) from the risks of theft, disruption, and
unauthorized access to their online information and activities. This Privacy
Notice (“Notice”) is designed to inform you about how we collect, use, and share
your personal data through our website (our “Site”), products, services, and
web-based and mobile applications (collectively, the “Services”) or when you
interact with us.

McAfee sells products and services directly to consumers (you can find more
information about those products here, “Consumer Products”). This Privacy Notice
applies both to the information we collect from you or your device when you
download one of our Services and to the information we collect when one of our
distribution partners installs our Services on your device.

When you access or use our Services, you acknowledge that you have read this
Notice and understand its contents. Your use of our Services and the Site and
any dispute over privacy is subject to this Notice, any applicable Terms of
Service (including any applicable limitations on damages and the resolution of
disputes) and any applicable End User License Agreement.

As McAfee grows, our business changes, and we may update this Notice at any time
as we deem appropriate to reflect those changes. If there are any material
changes to this Privacy Notice, we will notify you by email, in-product
notification, or as otherwise required by applicable law. It is important that
you check back and make sure that you have reviewed the most current version of
this Notice.

This Notice applies to all users of our Services across the world. Some users,
including residents of the European Economic Area, may have additional rights
depending on where they are located, which are described in this Notice.

What Kinds of Information Do We Collect?

In order to provide our services, we collect information. Some information you
provide directly to us, some we collect automatically through our Services, and
some is collected from third parties. In this Notice, "Personal Data" refers to
data that could be used, alone or in combination with other data, to identify
you as an individual.

We collect information you provide to us. For example, we collect information
when you purchase a product or service, create an account, fill out a form,
participate in a contest or promotion, request customer service, or otherwise
communicate with us.

The types of Personal Data you may provide includes:

 * Contact information (such as name, email address, mailing address, and phone
   number)
 * Payment information (including payment card numbers and associated
   identifiers, billing address, and bank account information); and
 * Account log-in credentials (which for some Services may include social
   network credentials).

We may also collect other information from or about you, such as information
about what products you purchased, your interests, demographic information,
photographs and videos, and biometric data such as fingerprints or voice prints.
You may also provide us with additional data. For example, when you use our
identity monitoring services, you will have the option to provide your social
media log-in information so that we can monitor your social media accounts.

We automatically collect information about your interactions with the Services
as well as devices on which the Services are installed. In some cases, we
automatically collect information about other devices connected to the same
network as the device on which the Services are installed.

For example, we may collect and use the following:

 * Information about the products you looked at or searched for and the Services
   you used, including time spent and other statistical information.
 * Details about your computers, devices, applications, and networks, including
   internet protocol (IP) address, cookie identifiers, mobile carrier, Bluetooth
   device IDs, mobile device ID, mobile advertising identifiers, MAC address,
   IMEI, Advertiser IDs, and other device identifiers that are automatically
   assigned to your computer or device when you access the Internet, browser
   type and language, language preferences, battery level, on/off status,
   geo-location information, hardware type, operating system, Internet service
   provider, pages that you visit before and after using the Services, the date
   and time of your visit, the amount of time you spend on each page,
   information about the links you click and pages you view within the Services,
   and other actions taken through use of the Services such as preferences. We
   may collect this information through our Services or through other methods of
   web analysis.
 * When you use our products to protect your mobile device, we collect
   geolocation data of the device on which the product is installed.
 * Details about your internet, app, or network usage (including URLs or domain
   names of websites you visit, information about the applications installed on
   your device, or traffic data); and performance information, crash logs, and
   other aggregate or statistical information.

In order to provide you our Services, including to detect and evaluate malware
and spam, we may scan, collect, and store data from your files, including
emails, attachments, email addresses, metadata, and URLs and traffic data.

We collect this information through our Services and through technologies such
as cookies, web beacons or web bugs, and clear GIFs. Please see our Cookie
Notice for more information about the cookies and similar technologies that we
use and the choices available to you.

Note that if you use our VPN services, our VPN servers do not look at or log any
information that you send or receive on the internet.

Information We Collect from Third Parties
We may receive information about you from other sources and combine that
information with the information we collect directly. Examples of information we
may receive from other sources include: updated delivery or payment information
used to correct our records; purchase or redemption information; and customer
support and enrolment information. For our identity protection Consumer
Products, we also may collect credit or identity information which we use to
help prevent and detect fraud.

Location Information
Certain Services may request permission to access your location. Where you grant
this permission, we will collect information about your location using GPS,
wireless, or Bluetooth technology. You can control access to precise location
information through your mobile device settings. We also may look up your IP
address to determine your general location.

How Do We Use the Information We Collect?

To Help Protect You
When you install or use one of our Services, it will run in the background of
your device or environment to help predict threats and better protect you, your
devices, and your information. For example, McAfee may use information to:

 * Analyze data sent to/from your device(s) to isolate and identify threats,
   vulnerabilities, viruses, suspicious activity, spam, and attacks, and
   communicate with you about potential threats;
 * Participate in threat intelligence networks, conduct research, and adapt
   products and services to help respond to new threats;
 * Encrypt your data, lockdown a device, or back-up or recover your data;
 * Check for Service updates and create performance reports on our Services, to
   ensure they are performing properly; and
 * Look for misuses of your data when you use our identity monitoring products.

To Run Our Business
We also use the information we collect for other business purposes, including
to:

 * Authenticate your identity and prevent fraud with your biometric data;
 * Analyze your behavior to measure, customize, and improve our Site and
   Services, including developing new products and services;
 * Advertise McAfee products and services that we think may be of interest to
   you;
 * Establish and manage accounts and licenses, including by collecting and
   processing payments and completing transactions;
 * Provide customer support, troubleshoot issues, manage subscriptions, and
   respond to requests, questions, and comments;
 * Communicate about, and administer participation in, special events, programs,
   surveys, contests, sweepstakes, and other offers and promotions;
 * Conduct market and consumer research and trend analyses;
 * Enable posting on our blogs, forums, and other public communications;
 * Perform accounting, auditing, billing, reconciliation, and collection
   activities;
 * Prevent, detect, identify, investigate, and respond to potential or actual
   claims, liabilities, prohibited behavior, and criminal activity; and
 * Comply with and enforce legal rights, requirements, agreements, and policies.
 * Cookies are used to record your interactions with our Site.

Third-Party Advertising

We work with third-party advertising companies to display or deliver ads to you
while you are on our Site or using some Services. These third-party advertisers
may collect data about your interaction with the Site or Services or others’
sites or services to measure the effectiveness of their ads and to personalize
advertising content. See our Cookie Notice to learn more about how McAfee and
these advertising partners use tracking technologies like cookies and the
choices available to you.

If you have consented to allow our Services to access to your location, our
mobile advertising partners may use your location to target advertisements to
you. You may use the location settings on your device to withdraw access to
information about your location

Other Uses
We may use Personal Data for which we have a legitimate interest, such as direct
marketing, individual or market research, anti-fraud protection, or any other
purpose disclosed to you at the time you provide Personal Data or with your
consent.

Who Do We Share Personal Data With?

Generally, we disclose the information we collect to provide the Services, to
communicate with you, to advertise or promote our Services, to facilitate
changes to or transfers of our business, as required by law, or with your
consent. We may share Personal information in the following ways:

 * With current and future members of the McAfee family of companies for the
   purposes described in this Notice;
 * With service providers who perform services for us (see the list of our
   sub-processors for Consumer Products is available upon request for where
   required under applicable laws)
 * If we believe disclosure is necessary and appropriate to prevent physical,
   financial, or other harm, injury, or loss, including to protect against fraud
   or credit risk;
 * To legal, governmental, or judicial authorities as instructed or required by
   those authorities and applicable laws, or in relation to a legal activity,
   such as in response to a subpoena or investigation of suspected illicit or
   illegal activities, or where we believe in good faith that users may be
   engaged in illicit or illegal activities, or where we are bound by contract
   or law to enable a customer or business partner to comply with applicable
   laws;
 * In connection with, or during negotiations for, an acquisition, merger, asset
   sale, or other similar business transfer that involves all or substantially
   all of our assets or functions where Personal Data is transferred or shared
   as part of the business assets (provided that such party agrees to use or
   disclose such Personal Data consistent with this Notice or gains your consent
   for other uses or disclosures);
 * With your consent or at your direction, such as when you choose to share
   information or publicly post content and reviews (for example, social media
   posts); and
 * With persons of your choosing and at your discretion, should the product you
   are subscribed to allow that functionality.
 * We may also share aggregate data that does not identify you or any specific
   device with third parties.

How Do We Protect Your Data?

We use administrative, organizational, technical, and physical safeguards to
protect the Personal Data we collect and process. Our security controls are
designed to maintain data confidentiality, integrity, and an appropriate level
of availability.

What Choices Do You Have About Your Personal Data?

McAfee Accounts
If you register a McAfee Consumer Product, you can access and correct the
Personal Data in your profile at any time by visiting My Account or contacting
us as described below.

If you have not registered a McAfee product but one of our products is installed
on your device, you may stop McAfee’s collection of Personal data from your
device by uninstalling that product.

To close your account and for other support questions, please visit the McAfee
Contact Us page and click on “Support” tab and then select your "Country".

Marketing Communications
To stop receiving marketing communications, click on the unsubscribe link in the
email, or click here for Consumer marketing.

If you choose to no longer receive marketing information, McAfee may still
communicate with you regarding transactional, legal or administrative topics,
such as security updates, product functionality, and service requests.

Individual Rights in Personal Data
In accordance with applicable law, you may have the right to: (i) request
confirmation of whether we are processing your Personal Data; (ii) obtain access
to or a copy of your Personal Data; (iii) receive a portable copy of your
Personal Data, or ask us to send that information to another organization (the
“right of data portability”); (iv) seek correction or amendment of inaccurate,
untrue, incomplete, or improperly processed Personal Data; (v) restrict our
processing of your Personal Data; (vi) object to our processing of your Personal
Data; and (vii) request erasure of Personal Data held about you by us, subject
to certain exceptions prescribed by law.

If you would like to exercise any of these rights, please visit our Individual
Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/gdpr-data-request.html
or contact us as set forth below. We will process such requests in accordance
with applicable laws. To protect your privacy, we may take steps to verify your
identity before fulfilling your request. For some requests and where permitted
by law, an administrative fee may be charged. We will advise you of any
applicable fee prior to performing your request.

How Long Does McAfee Retain the Personal Data it Collects?

McAfee will keep your Personal Data for the minimum period necessary for the
purposes set out in this Notice, namely (i) for as long as you are a registered
subscriber or user of our products or (ii) for as long as your Personal Data are
necessary in connection with the lawful purposes set out in this Notice, for
which we have a valid legal basis or (iii) for as long as is reasonably
necessary for business purposes related to provision of the Services, such as
internal reporting and reconcil-iation purposes, warranties or to provide you
with feedback or information you might request. Where required by law, we will
delete your biometric data within three years of your last interac-tion with the
Services.

In addition, if any relevant legal claims are brought, we may continue to
process your Personal Data for such additional periods as are necessary in
connection with that claim.

Once the abovementioned periods, each to the extent applicable, have concluded,
we will either permanently delete, destroy, or de-identify the relevant Personal
Data so that it can no longer reasonably be tied to you.

Children's Privacy

Some of McAfee’s Services provide security features that parents may use to
monitor their child’s activity online, physical location, or use of a registered
device. These Services require parental consent, and we do not knowingly use the
Personal Data we collect from children’s devices for any purpose except to
deliver the Services. These products allow parents to delete their child’s
profile at any time. If you believe we have collected information from your
child in error or have questions or concerns about our practices relating to
children, please contact us as described be-low. If you are under the age of 18,
you must have your parent’s permission to access the Ser-vices. McAfee urges
parents to instruct their children never to give out their real names,
address-es, or phone numbers, without parental permission. If you learn that
your child has provided us with Personal Data without your consent, you may
alert us by contacting us as described below. If we learn that we have collected
any Personal Data from children under 13 (and in certain jurisdic-tions under
the age of 16), we will promptly take steps to delete such information and
terminate the child’s account.

Data Transfers
McAfee is headquartered in the United States (see Contact Us for addresses), and
we have operations, entities, and service providers in the United States and
throughout the world. As such, we and our service providers may transfer your
Personal Data to, or store or access it in, jurisdictions that may not provide
equivalent levels of data protection as your home jurisdiction. We will take
steps to ensure that your Personal Data receives an adequate level of protection
in the jurisdictions in which we process it.

Residents of the European Economic Area

If you are in the European Economic (EEA), the following additional disclosures
apply.

Data Controller
Where you purchase one of McAfee’s consumer products, McAfee Ireland Limited
acts as the Controller of your Personal Data.

Legal Basis for Processing
When we process your Personal Data, we will only do so in the following
situations:

 * We need to use your Personal Data to perform our responsibilities under our
   contract with you (e.g. processing payments for and providing the Services
   you purchase or request).
 * We have a legitimate interest in processing your Personal Data. For example,
   we have a legitimate interest in processing your Personal Data to provide,
   secure, and improve our Services, in communicating with you about changes to
   our Services, and in informing you about new services or products.
 * We have your consent to do so.
 * We need to process your Personal Data to comply with our legal obligations.

Data Transfers
We transfer Personal Data to countries outside of the EEA or Switzerland through
a series of intercompany agreements based on the Standard Contractual Clauses in
accordance with EU law and applicable EU regulations.

Individual Rights Requests and Withdraw Consent
You may submit a request to exercise your rights in Personal Data using the
mechanisms explained under "What Choices Do You Have About Your Personal Data?"
above. If you initially consented to our processing of your Personal Data, you
may withdraw your consent using those mechanisms or by contacting us using the
contact information below.

Supervisory Authority and Complaints

If you are an EU/EEA Data Subject and have a concern about our practices
concerning the processing of Personal Data that we are not able to resolve, you
have the right to lodge a complaint with the data protection authority where you
reside or in which you work, or in which the alleged infringement occurred, each
as applicable, or by contacting the Irish supervisory authority for data
protection issues, at https://www.dataprotection.ie/docs/Home/4.htm, or +353 57
868 4800.

Residents of Japan, Argentina, and Canada

If you are a resident of Japan, Argentina, or Canada and you have an inquiry
regarding your personal information held by McAfee, including your personal
information collected through your use of our products you may request further
information using the Individual Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/gdpr-data-request.html.

Residents of California

Your California Privacy Rights - Shine the Light Law

McAfee does not share information that identifies you personally with
non-affiliated third parties for their own marketing use without your
permission.

California Consumer Privacy Act

If you are a resident of California, you may submit a request to exercise your
rights in Personal Data using the Individual Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/gdpr-data-request.html
For purposes of the California Consumer Privacy Act, McAfee does not “sell” your
Personal Data.

Residents of Nevada

McAfee does not sell information that identifies you personally with
non-affiliated third parties. If you would like to make a request that we not
sell identifying information about you in the future, you may make a request
using the contact information below.

Links to Other Websites

Our Site and Services may contain links to other websites for your convenience
and information. These websites may be operated by companies not affiliated with
McAfee. Linked websites may have their own privacy policies or notices, which we
strongly suggest you review if you visit those websites. We are not responsible
for the content, privacy practices, or use of any websites that are not
affiliated with McAfee.

Contact Us

Click here to contact us regarding this Privacy Notice or other related Privacy
issues. You can also write to us as follows:

In the US by registered mail:
McAfee
Attn: Legal Department – Privacy Office
6220 America Center Drive San Jose, CA 95002 USA

or call us at +1 (888) 847-8766

In the European Economic Area by registered post:
McAfee
Attn: Legal Department
2000 City Gate
Mahon
Cork
Ireland
T12 RRC9

or call us at +353 21 467 2000

In Japan by registered mail:
McAfee Co. Ltd.
Attn. Legal Department
Shibuya Mark City West,
Dougenzaka 1-12-1,
Shibuya-ku,
Tokyo, 150-0043 Japan

In South Korea by registered mail:
Attn: Chief Privacy Officer, copy to the Legal Department – Privacy Office
McAfee Korea Limited
5F. Gangnam Finance Center
152, Teheran-ro, Gangnam-gu, Seoul
Korea 06236


COOKIE NOTICE

--------------------------------------------------------------------------------

Effective date: May 24, 2018

Our websites and mobile apps (collectively, the “Services”) use cookies and
similar technologies to ensure that we give our visitors the best possible
experience by providing you personalized information, remembering your marketing
and product preferences, and helping you obtain the right information. This
Notice describes how McAfee, our affiliates, and our partners use cookies and
similar technologies for these purposes.

What Technologies Does McAfee and Its Partners Use?

Like many services, we and our partners use cookies and similar technologies to
do things like provide and improve your experience and to customize advertising.
The cookies and similar technologies we and our partners use include the
following:

 * Cookies. Cookies are small files—usually consisting of letters and
   numbers—placed on your browser or device when you visit a website. Cookies
   are widely used to help facilitate the operation of websites, to help them
   work more efficiently, and to provide analytic information.
   
   
 *  SDKs. SDKs are blocks of code provided by our partners that may be installed
   in our mobile applications. SDKs help us understand how you interact with our
   mobile applications and collect certain information about the device and
   network you use to access the application or the other applications installed
   on your device. SDKs often share the mobile advertising identifier assigned
   to your device (called “IDFA” or “ID for Advertising” on Apple devices and
   “Advertising ID” on Android devices) with our partners.
   
   
 * Flash Cookies. A Flash Cookie is a small data file placed on a computer using
   Adobe Flash or similar technology that may be built into your computer or
   downloaded or installed by you to your computer. We use these technologies to
   personalize and enhance your online experience, facilitate processes, and
   personalize and store your settings. Flash cookies may help our website
   visitors to, for example, set volume preference associated with a video
   experience, play games, and perform surveys. They help us improve our sites
   by measuring which areas are of greatest interest to guests. Click here to
   learn how to manage privacy and storage settings for Flash cookies.
   
   
 * Web Beacons. A web beacon is a very small clear picture file used to keep
   track of your navigation through a single website or a series of websites.
   They may also be referred to as “web bugs” or “clear gifs.” Web beacons may
   be used with cookies to gain an understanding of how a website’s users
   navigate through the website.
   
   
 * Local Storage. Local storage includes HTML5 local storage and browser cache.
   These technologies allow us to store data locally on your browser or device.

McAfee and its partners and service providers use different types of cookies, as
follows:

Category Purpose Essential These cookies are required for the operation of our
Services (for example, to enable you to log into secure areas of our website or
use a shopping cart). These cookies enable you to move around the Services and
use their features. Customization These Cookies are used to recognize you when
you return to our Services. This enables us to personalize content for you,
greet you by name, and remember your preferences (for example, your choice of
language or region). Analytics and Research These cookies allow us to analyze
activities on our Services in order to improve and optimize the way our Services
work. For example, we may use these cookies to ensure that visitors can easily
find the information they are looking for. Advertising These cookies record your
online activities, including your visits to our Services, the pages you have
visited, and the links and advertisements you have clicked. These cookies allow
us to deliver advertisements and other communications to you that are more
relevant to your interests.

What Are My Choices with Respect to Cookies and Similar Technologies?

You have a variety of choices with respect to the use of cookies and similar
technologies:

 * You can decide whether or not to accept cookies by using your browser's
   settings. You may also be able to remove cookies from your browser. For more
   information about how to manage browser cookies, please follow the
   instructions provided by your browser. Please note that if you block all
   cookies, it may affect the functionality of our websites.
   
   
 * The advertising technology partners with which we partner may provide you the
   option to opt out of the use of information about your website visits and app
   usage for purposes of serving ads that are targeted to your interests. You
   can learn more about interest-based advertising and how to opt out of the use
   of your web browsing activity for interest-based advertising purposes by
   visiting these sites: Digital Advertising Alliance, the Network Advertising
   Initiative, and the Interactive Advertising Bureau (IAB) Europe.
   
   
 * You may opt out of the use of information about your mobile app usage for
   purposes of serving ads that are targeted to your interests through your
   device settings (called “Limit Ad Tracking” on iOS devices and “Opt Out of
   Interest-Based Advertising” or “Opt Out of Ads Personalization” on Android
   devices).
   
   
 * Certain McAfee products are made available for free. In order to keep these
   products free, we may use information about websites you visit or the mobile
   applications you use to show you ads that are targeted to your interests. We
   do this by sharing information about your device—such as your device and
   advertising identifiers, together with web browsing activity or app
   usage—with select partners. This information does not identify you personally
   and we contractually prohibit the partners from using the information we
   provided to attempt to identify our users. You can opt out of the use of your
   information for this purpose in the settings of the products that include
   this data sharing. You can learn more about the options available to you for
   particular products and services by clicking here.
   
   
 * Finally, we participate with the Facebook Audience Network, which provides a
   way for companies to display their ads to Facebook users in apps and websites
   that are also part of the network. Facebook helps tailor the ads so that they
   are relevant and useful. You can use Facebook's ad preferences tool to view
   and change your preferences, including whether you receive these tailored
   ads, on our website and apps.
    

How Does McAfee respond to a Do Not Track Signal?

There is currently no industry agreed upon response to a Do Not Track signal. At
this time, McAfee Services and Sites do not respond to a user's Do Not Track
signal.

How to Contact Us

If you have any questions about how we use cookies and similar technologies, you
can contact us using the information below. Please include your contact
information and a detailed description of your concern.

In the United States by calling us at +1 866 622 3911 or by writing to us at:

Attn: Legal Department – Privacy Office 
5000 Headquarters Drive
Plano, TX 75024

In the European Economic Area by calling us at +353 21 467 2000 or by writing to
us at:

McAfee, Legal Department
2000 City Gate
Mahon
Cork
Ireland
T12 RRC9

You have the right to make a complaint at any time to the Data Protection
Commissioner, the Irish supervisory authority for data protection issues,
at https://www.dataprotection.ie/docs/Home/4.htm, or by calling +353 57 868
4800.

In Japan by calling us or by writing to us at: +81 0570 010 220 or by writing to
us at:

Personal Data Protection Manager
McAfee Co. Ltd. 
Shibuya Mark City West, 
Dougenzaka 1-12-1, 
Shibuya-ku,  
Tokyo, 150-0043
Tel: (switchboard) 03-5428-1100




INDIVIDUAL DATA REQUESTS

--------------------------------------------------------------------------------

Individual Data Request Form


MCAFEE LICENSE AGREEMENT

--------------------------------------------------------------------------------

Welcome to McAfee

Before you get started, we need to have a quick chat about terms. These terms
explain your legal rights and responsibilities when using our software and
services. They’re really important, so we’re going to need you to read these
terms carefully, including any links, because they’ll become the agreement
between you and us.

Things to remember while you read this . . .

1. When you see a word in bold, it will have the same meaning every time it’s
used in this document.

2. By clicking an acceptance button, installing, or using the software and
services (whether provided by us or one of our partners), you’re agreeing to
these terms. If you don’t agree or follow the rules they lay out, you can’t use
the software and services.

3. When we say . . . McAfee, we, our or us, this means the McAfee entity that
provides the software and services in your region.

4. When we say . . . you or your, this means you or the business or company
you’re authorized to represent.

5. If you live in the US, you won’t want to miss our binding arbitration clause
and the class action waiver. They outline some very important points about how
we resolve disputes.

What about my privacy?

We’re big fans of privacy protection, but we do need to know some of your
personal details before you can use the software and services. Make sure to read
our Privacy Notice so you understand how and why we collect, use, and share your
personal data through our websites, products and services and how you can
exercise your rights on your data.

What can I do with McAfee’s software and services?

When you purchase our software and services, you’re getting a limited license.
This means we, our partners and suppliers still own all the rights to the
software and services. We’re allowing you to use them according to these terms.

If your license is for personal use:

You get a license for the software and services you’ve subscribed to, that
belongs to you, and only you. You can’t transfer that license to anyone else.

We’re allowing you to use your license:

 * For as long as you continue to pay any applicable fees for your subscription
   or until the subscription ends
 * For the length of time you chose when you made your purchase or, if you
   didn’t choose a subscription length, one year.
 * On the number of devices, for the number of users you chose when you made
   your purchase. If you didn’t choose, you can only use your license on one
   device for one user.
 * If your devices and operating systems meet our requirements. It’s up to you
   to make sure your devices are kept up to date and meet those requirements.
   (It’s good security practice to keep your devices up to date, too.)

If you’re using your license for small business:

You get a license for the software and services you’ve subscribed to, just like
in the terms as above. The only difference is, only people employed by the small
business may use the software and services and only for internal business
operations.

You must make sure to register each license you purchase, using the same email
address as in your account profile. If you purchase new licenses using that
email address, we will make sure they have the same renewal date as the licenses
you first purchased. We will automatically pro-rate the cost to reflect the
shorter initial term of the new licenses. Additional licenses you purchase using
a different email address not associated with your account will be for the term
you purchased, without a discount.

What about free software and services?


Sometimes, we offer software and services free of charge, like an additional
feature in a paid subscription, a pre-release, beta software or a courtesy
service that may be in an experimental phase. The terms in this agreement apply
to free software and courtesy services too, unless we’ve said otherwise. Some
limitations may apply, and we’ll let you know what these are when we make the
free software or courtesy services available to you. You can use free software
and courtesy services for as long as we provide them to you.

What about minors?

You must comply with the law when using our software and services. If the
product you purchase includes tracking features, you may only use them to track
and monitor children if you have a legal right to do so. That means you must be
a parent, legal guardian or have other legal authorization.

What can’t I do with McAfee’s software and services?

Our rights as owners or licensors of the software and services are protected by
law. This means if you do something, like the following examples, your
subscription will probably be canceled, and we might need to take further
action. You don’t want that. Here are some examples: Don’t…

 * try to figure out the source-code, including by reverse engineering or
   decompiling the software or services;
 * make any modifications to the software or services;
 * commercialize the software or services, including by selling, lending or
   renting them;
 * use a pirated version of the software or services;
 * create any product or service based on the software or services;
 * transfer the software or services to anyone else, including by sub-licensing
   or assigning them;
 * use the software or services to do anything illegal;
 * publish or make copies of the software (other than backups);
 * interfere with anyone else’s use of the software or services;
 * try to get around any technical protection measures in the software and
   services;
 * exceed any applicable content storage or bandwidth limitations;
 * use a multi-user product to track and monitor any other person without their
   consent;
 * install the software or services on more devices than you are permitted to,
   (including by failing to delete the software or services from a device before
   you sell or transfer ownership of it); or
 * continue to use the software or services after your rights to use the
   software or services have expired or been terminated.

Technical support

For software and services that qualify for technical support, you’ll receive the
standard support offering for the length of your paid subscription. Check your
receipt when you buy your software or services to see if your purchase
qualifies. Our standard support offerings, policies and procedures may change
from time to time and vary by country.

How do updates to McAfee software and services work?

We regularly release upgrades, enhancements and modifications to our software
and services (updates). Once an update becomes available, we may stop supporting
the previous version of the software or services. To make sure you can use new
features we develop, you agree to let us install updates in the background while
you do other things. We may also provide updates for free software and courtesy
services, but we are not obligated to.

What happens when McAfee discontinues software, services, or features?

From time to time we may discontinue or remove certain software, services or
particular features of the software or services. When we stop offering it for
purchase, download, or renewal, it reaches end of sale and you won’t be able to
renew your subscription after the end of sale date. Sorry, but in order to make
new and better things, sometimes we have to stop supporting older products. We
also have to make changes to features of the software and services if required
by third party platforms and software that are outside of our control.

Payment and automatic renewal

If you purchased your software from McAfee and not from a third party, when you
share your payment information (credit or debit card or other payment type) with
us, you are authorizing us (or, our authorized partner) to charge your payment
type for the initial purchase amount, as well as any subscription renewals.

Updating your payment details

If any of your payment details change (like card number or expiry date) please
let us know as soon as possible so we can continue to provide the software and
services when it comes time for renewal.

Sometimes we may receive updated credit or debit card information from your card
issuer or the card network, which we’ll use to update your payment details
automatically. We may also retry failed payments to complete transactions,
including by retrying failed cards by extending expiration dates. You consent
for us to charge your payment type using the updated details.

How does automatic renewal work?

If you purchased your software from McAfee and not from a third party, your paid
subscription will be automatically renewed at the end of its term, unless you’ve
decided not to enroll in or have opted-out of automatic renewal. We’ll email you
in advance to let you know that your subscription is due for renewal and will
charge your payment type within 30 days before the subscription is due to end.
The amount charged will be the price of the software or services at the time of
renewal, which might be different to the amount you originally paid. It is your
responsibility to ensure the email address on your account is up-to-date. If
your software or services have been renamed, upgraded or replaced with a new
offering we’ll provide the new offering at no more than its renewal price at the
time of your renewal, provided it has reasonably comparable features. If
automatic renewal doesn’t apply in your location, we will state this at the time
of purchase.

Price Changes.

McAfee may change the price you pay for the Software or Services at any time
after the introductory period (if applicable) and for any of the following
reasons: legal or regulatory reasons; improvements to the services we offer or
new features; or in response to market factors such as changes in taxes,
inflation, currency fluctuations or changes in infrastructure or administrative
costs.

How do I turn off automatic renewal?

If you don’t want to continue your subscription, you can turn off automatic
renewal at any time by logging in to your My Account Page or contacting Customer
Service. Be sure to do this more than 30 days before your subscription term
expires so your payment type isn’t charged for your next renewal. Remember, if
you turn off or don’t enroll in automatic renewal, you won’t be able to access
premium features that we offer to subscribers of our automatic renewal service.
If you forget to turn off automatic renewal you have 60 days after you’re
charged to request a refund and cancel your subscription. Our Refund Policy
forms part of these terms and provides details on what is refundable and how to
submit a request, so make sure you read them.

When does this agreement officially end?

This agreement will end when your right to access the software and services
expires or is ended by us or you. After it ends, you’re not allowed to use the
software and services anymore and you must permanently delete the software and
services from your devices.

Can I cancel my subscription?

Of course, you can, but you’ll be giving up all the online protection we
provide. If you’re absolutely sure, you can cancel your subscription any time
before it’s expiry date. Check our Refund Policy before you cancel though,
because you may not qualify for a full refund. If you don’t qualify, the good
news is you’ll be able to keep using the software and services until the end of
the cancelled paid subscription period.

Will my subscription be suspended or cancelled if I break the terms of this
agreement?

Yes. If you violate this agreement or any of the additional terms and conditions
that apply, we’ll have to suspend or end your use of the software or service.
When we end it, we may also close your account.

What happens to my data after this agreement ends?

We delete all your stored or backed-up content (information, text, files, links,
images and all other materials you provide to us) in accordance with our
internal policies after you have deleted or uninstalled your software. You’re
responsible for storing and backing-up your content before termination. Hard
drive and cloud storage space is cheap, so don’t forget!

Terms specific to certain products and services 

Additional terms
Some of our software and services have a few extra terms of service not covered
here. You can find more information on our website.

Virus Removal, TechMaster Services or Virus Protection Pledge
We will make every reasonable effort to remove viruses and malware from your
device. However, we can’t guarantee that all malware and viruses can be removed
because some attacks are far more sophisticated than a simple scan can handle.
You can find additional information in the TechMaster TOS and VPP Terms.

Password Management products and features
We never have a copy of your master password or your encryption keys, so you’re
responsible for keeping them safe. Use a strong, hard to guess master password
and keep your keys in a safe place, because if you lose them, we can’t help you
get back into your account. There is no “reset password” option.

WebAdvisor
WebAdvisor uses a lot of fancy math to figure out whether or not a website is
safe to browse. As good as it is though, it can’t spot every threat or
understand the nature of every website. Ratings don’t guarantee a site is
completely free from risk, and good ratings don’t mean we endorse the website,
or it’s services. WebAdvisor’s “Secure Search” is powered by Yahoo!, by default.
If you turn Secure Search on, your searches will go through the Yahoo! Network.
You can change your browser’s default search engine options in your browser’s
settings.

Home Scanner feature 
If you’ve purchased this feature, you’ll need to opt-in for it to work. By
turning Home Scanner on, you’re giving us permission to identify devices that
connect to your home Wi-Fi network. This helps us spot devices that have poor
security and could put your safety at risk. You can opt out of Home Scanner at
any time. Home Scan is just for your home Wi-Fi network. Home Scan collects data
from every device on your network, so be sure to let your friends and family
know their devices will be scanned before you give them your Wi-Fi password.

Antivirus Protection
Your antivirus protection may include features that monitor the security status
of your device, automatically sending us reports about suspected malware and
other unwanted software. This automatic reporting helps us quickly detect and
respond to new threats, providing better protection for your device. The reports
may include files that contain suspected malware. These types of files are
unlikely to contain any of your personal data, but if we think a suspicious file
is likely to contain your personal data, we will seek your permission to send
the file. You can turn off this automatic reporting from your antivirus
protection in your product.

VPN (Virtual Private Network)
If you’ve purchased this feature, you must comply with our fair use policy. This
means, when using McAfee’s VPN, you must not do anything that imposes or may
impose an unreasonable or disproportionately large load on our infrastructure.
If you breach this fair use policy, we may suspend your use of the VPN function
without liability to you.

Identity Monitoring Services    

McAfee® Identity Theft Protection
These terms only apply if you have enrolled in, are entitled to, or use our
identity protection services from us or one of our trusted partners (these
Services are sometimes referred to as the "Identity Protection Services"). Your
entitlement under these Services may be specified in the documents that
accompanied your purchase or enrollment and the additional product terms of
service that apply (located at: www.mcafee.com/legal under Product Terms of
Service) and are available on our website.

Dark web monitoring services
The Dark Web can be a scary place! It’s basically just the internet, but an
encrypted version, so it’s harder to find out who owns websites. Because of
this, people buy and sell all kinds of information, like credit card numbers and
identification.

Our dark web monitoring service searches dark web data available to us and
alerts you if the personal data you have chosen to monitor has been found on the
dark web. By using the service, you understand and agree to the following
additional terms: 

We cannot remove your breached information from the dark web.   

It is your responsibility to keep your contact information up to date, review
the alerts and take any recommended actions to reduce the risk of further misuse
of your data. We do not guarantee that our recommendations will prevent such
misuse. 

We do not guarantee that our data sources contain all instances in which your
personal information has been compromised, nor do we claim that our service can
prevent your information from being hacked in the first place.  

 * We provide you alerts based on the dark web data available to us.  We do not
   guarantee the accuracy of information we provide you. 
 * We can only monitor the information that you have chosen to provide us for
   monitoring. You must ensure it is accurate.  
 * If you choose to receive alerts via SMS messaging, you are responsible for
   all SMS messaging and data plan fees charged by your mobile service provider.
 * You must be over the age of 16 to use our dark web monitoring service.
 * You may only provide your own personal data for monitoring. You must not
   provide the personal data of any other person. We will not be liable to any
   third person if you provide their data in breach of this restriction.
 * You must not use our dark web monitoring service to obtain someone else’s
   information without their consent.

SMS and text messaging
If you choose to provide us your phone number, we may use it to register your
McAfee subscription and/or send you service notifications and reminders. Message
and data rates may apply. You can opt out of receiving our SMS and text messages
by following the instructions you received in the message or at the time you
provided your phone number (typically by replying “STOP”). For help, you can
contact service.mcafee.com.

Guarantees and disclaimers

30 Day Money Back Guarantee
In the first 30 days of your purchase, you can decide to cancel your
subscription for any reason and ask us for a refund of the amount you paid.
Additional remedies may be available in the country in which you purchased the
McAfee software, and some are outlined at the end of this document.

Attacks on Data
Security breaches might involve attacks on your data. For example, viruses and
other malware might delete, destroy, alter or encrypt data and files on your
device. If this happens, you could lose access to your data and files. You agree
that it is your responsibility to back-up and store all data and files on your
devices so you can safely restore them, if you need to. As we mentioned earlier
in these Terms, hard drive and cloud storage space is cheap. You should back up
your important files to a reputable online data storage service and do it often.
We’re not liable for any lost or damaged files or interruptions as a result of
attacks on your data.

High risk activities
The software and services are not fault-tolerant and are not designed or
intended for high-risk activities such as use in hazardous environments
requiring failsafe performance, including nuclear-facilities operations, air
traffic communication systems, weapons systems, direct life-support machines, or
any other application in which the failure of the software or services could
lead directly to death, personal injury, or severe physical or property damage.
We do not make any express or implied warranty of fitness for high-risk
activities. 

Limitation of liability

Our liability and that of our affiliates, suppliers, licensors or other
third-party service providers to you, under or in connection with these terms,
is (a) limited to the price you paid for the applicable software or services for
the subscription term during which the event or circumstance giving rise to the
liability occurred, or USD$100 in respect of free software; and (b) excludes any
liability to you for any: (i) indirect, special, incidental, or consequential
loss or damage, including loss of profits, loss of goodwill, loss of personnel
salaries, work stoppage, computer failure or malfunction or loss of data; or
(ii) theft of personally identifiable information.

We make no warranties, representations, express or implied, in relation to the
software or services, including warranties or conditions of merchantability,
performance, satisfactory quality, fitness for purpose, title, and
non-infringement. The software and services are provided "as is". You are
responsible for selecting the software and services to achieve your intended
results and for installing and using the software or service. We do not warrant
or guarantee the software or services’ use or performance. We do not warrant or
guarantee that the software or services’ operation will be failsafe,
uninterrupted, or free from errors or defects, that the software or services
will protect against all possible security threats, or that there will be no
malfunctions or other errors in the software or services caused by virus,
infection, worm or similar malicious code not introduced or developed by us. We
are not liable for any downtime or service interruption, for any lost or stolen
data or systems, or for any other damages arising out of or relating to any
actions or intrusions.

You agree that the limitations of liability and disclaimers in this section
reflect the fee charged for the software and services, which would be higher
without these limitations. Nothing in this agreement limits any rights you may
have under existing consumer-protection statutes or other applicable laws that
may not be waived in your jurisdiction, including those specifically mentioned
in the local law section.

Some general housekeeping


What happens when McAfee makes changes to these terms?

Sometimes we make changes to these terms and post them to our website. If you
don’t agree to any of the changes you can end your subscription by not renewing,
as outlined above, and uninstalling the software. If you renew your
subscription, you accept the most recent version of these terms. If you’ve
accepted more than one version, the most recent version will replace all older
versions.

For free software and services, you accept changes to these terms by continuing
use the free software and services. If you don’t agree to any of the changes,
you must stop using the service and uninstall the free software.

Can I give McAfee my feedback?

We love to receive your feedback about the software and services. Keep in mind
that we’ll use it without restriction.

What about data charges?

You’re responsible for paying all data and mobile charges associated with using
the software and services.

What country’s laws apply to these terms?

It’s no secret that different countries have different consumer laws. Use of the
software and services and any claims will be subject to:

 * the laws of the state of New York, or if the laws of the state of New York
   are found not to apply, then the laws of the state of Delaware,
 * the laws of the Province of Ontario, Canada, if you acquired the software and
   services in Canada;
 * the laws of New South Wales, Australia if you acquired the software and
   services in Asia, Australia, New Zealand and Oceania, excluding Japan;
 * the laws of Japan if you acquired the software and services in Japan (but
   excluding its choice of law rules);
 * The national laws of the country where you acquired the software and services
   if acquired in the European Union, Iceland, Norway or Switzerland;

No matter which local law applies, the following will always be excluded:

 * conflict of law principles;
 * The United Nations Convention on Contracts for the International Sale of
   Goods; and
 * the Uniform Computer Information Transactions Act.

What if there’s a dispute?
Most disputes can be resolved informally by contacting Customer Service. If we
are unable to reach an agreement to resolve the dispute, our preference is to
resolve any disputes through arbitration. If you live in the United States,
however, you agree to resolve all disputes relating to this agreement through
arbitration or in small claims court, as we explain in more detail in the
“Binding arbitration and class action waiver” section below.

Export control
The software and services are subject to export controls under the U.S. and
local country laws. You agree that you will not directly or indirectly export,
transmit, permit access or use of the software or services and their related
documentation and technical data to an individual, entity, or country to which
export, transmission or access is restricted by export control laws, without the
required authorization of the Bureau of Industry and Security of the U.S.
Department of Commerce or other governmental entity with jurisdiction over
export or transmission. You will not use, transfer or access any McAfee products
for end use relating to any nuclear, chemical or biological weapons, missile
technology, or the military end use or for a military end user per 15 CFR Part
744.21 unless authorized by the U.S. or relevant local government by regulation
or specific license. If we receive notice that a user is or becomes identified
as a sanctioned or restricted party under applicable law, we will not be
obligated to perform any of our obligations under these terms if it would result
in violation of the sanctions or restrictions. Additional information regarding
exporting and importing McAfee products may be found here, as updated from time
to time.

Complete agreement
These terms are the entire agreement between you and us relating to your use of
the software and services. These terms supersede any prior agreements or terms
between you and us in relation to the software and services, and any other
communications, representations, or advertising relating to them.

Translated versions
We provide versions of these terms translated from English for your convenience
only. If there is any difference in meaning or interpretation between a
translated version and the English version, the English version applies.

No waiver
We will only waive a provision of these terms in a signed document.

Licensing entities
The software and services are licensed to you by one of these legal entities:

 * McAfee, LLC, a Delaware limited liability company, with offices located at
   6220 America Center Drive, San Jose, California 95002, USA, if the software
   is downloaded in the United States, Mexico, Central America, South America,
   or the Caribbean;
   
 * McAfee Consumer Affairs North, LLC, a Delaware limited liability company,
   with offices located at 6220 America Center Drive, San Jose, California
   95002, USA, if the software is downloaded in Canada;
 * McAfee Ireland Limited, with offices located at Building 2000 City Gate,
   Mahon, Cork, Ireland if the software is downloaded in Europe, the Middle
   East, Africa, the Pacific Rim, or Australia; or
 * If the software is downloaded in Japan, the software is licensed by McAfee,
   LLC. Any services are provided by McAfee Co., Ltd. with offices located at
   Shibuya Mark City West 1-12-1, Dougenzaka, Shibuya-ku, Tokyo 150-0043, Japan,
   if the software is downloaded in Japan.

McAfee contact information

Customer Service & Technical Support: http://service.mcafee.com
Disputes:
Attn: McAfee Legal Department
5000 Headquarters Drive
Plano, Texas 75024

McAfee Website
You agree to comply with the McAfee Website Terms of Service, which are
incorporated into these terms.

Local law provisions

For consumers in Australia 
Where any of the consumer guarantees under the Competition and Consumer Act
2010 (Cth) (CCA) apply to the software or services, and the CCA voids or
prohibits a provision in these terms excluding, restricting or modifying such
consumer guarantees, then, our liability arising out of the supply of software
and services for failure to comply with such consumer guarantees is limited to
the provision of the following remedies: 

Our services come with guarantees that cannot be excluded under the Australian
Consumer Law. For major failures with the service, you are entitled: 

 * to cancel your service contract with us; and 
 * to a refund for the unused portion, or to compensation for its reduced
   value. 

You are also entitled to be compensated for any other reasonably foreseeable
loss or damage. If the failure does not amount to a major failure you are
entitled to have problems with the service rectified in a reasonable time and,
if this is not done, to cancel your contract and obtain a refund for the unused
portion of the contract. 

Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure. 

This warranty is made by McAfee Ireland Limited. Please send any
claims under this warranty to: 

Legal Department 
McAfee Security Australia Pty Ltd 
Level 16 
40 Mount Street 
North Sydney, NSW, 2060 
Australia 

For consumers in France 
Conformément aux dispositions de l’article L. 215-4 du code de la consommation,
les clauses suivantes sont reproduites :   

Pour les contrats de prestations de
services conclus pour une durée déterminée avec une clause de
reconduction tacite, le professionnel prestataire de
services informe le consommateur par écrit,
par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et
au plus tard un mois avant le terme de la période autorisant le rejet de la
reconduction, de la possibilité de ne
pas reconduire le contrat qu'il a conclu avec une clause de reconduction tacite.
Cette information, délivrée dans
des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la
date limite de non-reconduction. 

Lorsque cette information ne lui a pas été adressée conformément aux
dispositions du premier alinéa,
le consommateur peut mettre gratuitement un terme au contrat, à tout moment
à compter de la date de reconduction. 

Les avances effectuées après la dernière date de
reconduction ou, s'agissant des contrats à durée indéterminée, après la date de
transformation du contrat initial à
durée déterminée, sont dans ce cas remboursées dans
un délai de trente jours à compter de la date
de résiliation, déduction faite des sommes correspondant, jusqu'à celle-ci,
à l'exécution du contrat. 

Les dispositions
du présent article s'appliquent sans préjudice de celles qui soumettent légalement certains contrats à
des règles particulières en ce qui concerne l'information du consommateur. 

Lorsque le professionnel n'a pas procédé au remboursement dans les
conditions prévues à l'article L. 215-1,
les sommes dues sont productives d'intérêts au taux légal.

For consumers in the Netherlands 
Any automatic renewal of your original subscription will be for an indefinite
term. You may terminate your renewed subscription any time after renewal by
contacting Customer Service and providing at least 30 days’ notice of your
intent to terminate and we will provide a prorated refund in accordance with
local law. 

 

Disputes

Binding arbitration and class action waiver

This clause applies to U.S. customers.

Agreement to arbitrate 
You and McAfee agree that any claim or dispute arising out of or relating to
this agreement (claim) will be resolved by confidential binding
arbitration governed by the Federal Arbitration Act. This includes claims
made by us, by you, on your behalf or by persons connected with you or us, such
as employees, subsidiaries and successors.

You and we agree that no class action or other collective, consolidated, or
representative action may be asserted by arbitration, court or otherwise. All
claims, whether in arbitration or otherwise, must be brought solely in your or
McAfee’s individual capacity, and not as a plaintiff or class member in any
purported class or collective proceeding. We and you waive the right to initiate
or participate in a class action or litigate a claim in court before a judge or
jury.

Notice of dispute 
Before initiating arbitration, a party must give the other party 60 days’
advance written notice. Notices to us should be addressed: McAfee,
5000 Headquarters Drive, Plano, TX 75024, Attention: Legal Department. The
notice must include your name, address, and contact information, the facts
giving rise to the dispute, and the relief requested. You and we must use
reasonable efforts to resolve any dispute through informal negotiation within 60
days from the date the notice of dispute is sent. After 60 days, either party
may commence arbitration if the dispute is unresolved. These notice obligations
do not modify the statute of limitations applicable to any claim. 

Administration of arbitration 

 * There will be a single, neutral arbitrator, who will be either a lawyer
   admitted to practice in the relevant jurisdiction with at least 10 years’
   experience, or a retired judge selected in accordance with the rules of the
   American Arbitration Association (AAA), who will be bound by the terms of
   this agreement. 
 * The arbitration rules (Commercial Arbitration Rules or Consumer Arbitration
   Rules of the AAA), as modified by this agreement will apply. 
 * All arbitration proceedings will be conducted in English. 
 * Except for claims or counter-claims seeking less than US$25,000, the
   arbitrator will issue a reasoned written decision sufficient to explain the
   essential findings and conclusions on which the award is based and the award
   will be confidential and only disclosed as is necessary to obtain judgment or
   as otherwise required by law. 

Costs
The Filing fee is payable by whoever initiates the arbitration. If an award is
made in your favor we will reimburse you the filing fee if paid by you. We may
reimburse or advance you the filing fee or other expenses if we are satisfied
there is good reason to do so (e.g. you cannot afford the fees). The arbitration
rules will apply in respect of all other fees and expenses and each party will
bear its own legal costs and expenses, unless the arbitrator determines
otherwise.

Small Claims Court option
If you are an individual consumer, you may choose to resolve your claim in small
claims court in your county of residence or in Santa Clara County, California if
you meet the court’s requirements. 

Preservation of provisional remedies
Despite this arbitration clause, we will still be free to resort to self-help
remedies or seek injunctive relief, attachment or garnishment orders at any
time.  

Conflicting terms
This arbitration agreement will prevail over any conflicting terms in the
arbitration rules or any other applicable arbitration terms. If any part of this
arbitration agreement is deemed invalid or unenforceable it will not invalidate
the other provisions of the arbitration agreement; provided, however, that (a)
if the prohibition on class-wide arbitration is deemed invalid, then this entire
arbitration agreement will be null and void; and (b) if the prohibition on
arbitration of representative claims brought in a private attorney general
capacity is deemed invalid, then the arbitration agreement will be null and void
as to such claims only. 

Waiver of jury trial
If for any reason a claim proceeds in court rather than through arbitration, you
and we agree that there will not be a jury trial. You and we unconditionally
waive any right to trial by jury in any dispute that in any way relates to or
arises out of the agreement or from any software or services.   In the event of
litigation, this paragraph may be filed to show a written consent to a trial by
the court. This paragraph in no way invalidates the agreement to arbitrate
disputes. 

For European Union Customers 
Online Dispute Resolution Service (ODR) & Alternative Dispute Resolution (ADR).
We are required by law to provide a link from our website to the EU ODR
Platform: https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint.
We are not obligated to use ADR should you have a complaint with us. If you do
have a complaint with us which we cannot resolve using our internal complaints
handling procedures, we will contact you by letter or email about whether we are
prepared to submit to ADR. You may contact us through our website.

Last Updated: October 20, 2021

 * Identity Theft Protection Services

 * Secure Home Platform

 * Virus Removal & TechMaster Services

 * Privacy Notice for McAfee® WebAdvisor (Mozilla)


MCAFEE IDENTITY THEFT PROTECTION SERVICES - OVERVIEW

--------------------------------------------------------------------------------

1.  Summary
2.  Identity Theft Protection Terms
3.  Additional Terms for Free McAfee Identity Theft Protection Essentials
4.  Summary of Identity Theft Insurance with Stolen Funds Reimbursement.  

--------------------------------------------------------------------------------

Summary

What is McAfee Identity Theft Protection? 
With identity theft incidents hitting record-highs, now is the time to get the
protection you need from a name you trust.  McAfee Identity Theft Protection
(IDTP) helps you keep tabs on a wide range of personal information with
always-on monitoring and recovery tools so you can keep your identity close and
personal.

Find the plan that’s right for you. 
IDTP is designed to accommodate every lifestyle, so you don’t have to pay for
more than you need.  Choose from Essentials (not available in all markets),
Standard, Plus and Premium.  Go here to learn more about what’s included in each
package.

--------------------------------------------------------------------------------

Identity Theft Protection Terms

1. Your subscription to McAfee Identity Theft Protection is subject to
our License Agreement and Privacy Notice.   

2. These terms only apply if you have enrolled in, are entitled to, or use
McAfee Identity Theft Protection from us or one of our trusted partners. Your
entitlement to McAfee Identity Theft Protection may be specified in the
documents that accompanied your purchase or enrollment and the additional
product terms of service that apply and are available on our website.

3. By enrolling and using the credit, financial, cyber and other monitoring
features you certify that are above the age of majority and that you will only
use the features to monitor accounts and information associated with your
personal information.

4. Disclaimer: While McAfee Identity Theft Protection provides you tools and
resources to protect yourself from and recover from identity theft, no identity
can be completely secure.  McAfee is not responsible for any loss or damages
incurred as a result of identity theft. See the EULA for additional disclaimers
of warranty and limitation of liability.

5. Some features of the Identity Protection Services are only available to
residents of the United States who possess a valid social security number. For a
full list of eligibility requirements see here.

6. While enrolling for the Services, we will ask you for the following types of
information: (i) contact information (such as name, address, phone number, and
e-mail address); (ii) identity related information (such as date of birth,
driver’s license number and social security number); and (iii) information to
verify your identity and financial information (such as credit card number).
This information is required in order to verify your identity, charge you the
agreed-upon fees for our Services, and to fulfill our obligation to provide our
Services to you, including monitoring your identity and communicating with third
parties as necessary to provide such Services, such as, for example,
identification verification companies, third party service providers, third
party data suppliers, consumer reporting agencies, credit bureaus, payment
validation companies, law enforcement agencies, or others. McAfee’s Privacy
Notice outlines the manner in which we (or others acting on our behalf) collect,
use, and share information about you in connection with your use of the Identity
Protection Services, and it is your responsibility to review our Privacy Notice
prior to agreeing to this License Agreement or before using our Services.

7. You understand that by accepting this Agreement and using our Identity
Protection Services, you are providing us and our employees, agents,
subsidiaries, affiliates, contractors, third-party service providers and data
providers, and all other credit reporting agencies under the Fair Credit
Reporting Act ("FCRA"), as amended, including Experian, TransUnion, Equifax, and
affiliated entities, written instructions (as described in these terms), consent
and authorization to access and use consumer reports, including credit reports,
about you from each national credit or consumer reporting agency and to exchange
information about you with third party data providers and each such national
credit reporting agency in order to verify and monitor your identity and to
provide the Identity Protection Services to you.

8. Fair Credit Reporting Act in the USA. The Fair Credit Reporting Act allows
you to obtain from each consumer reporting agency a disclosure of all the
information in your consumer file at the time of the request. Full disclosure of
information in your file at a consumer reporting agency must be obtained
directly from such consumer reporting agency. The consumer reports provided by
or requested from McAfee Identity Protection are not intended to constitute the
disclosure of information by a consumer reporting agency as required by the FCRA
or similar laws.

Under the FCRA you are entitled to receive an annual free disclosure of your
credit report from each of the national credit reporting agencies. You may
request your free annual report under the FCRA, at www.annualcreditreport.com.

You are also entitled to receive a free copy of your credit report from a
consumer reporting agency if:

You have been denied or were otherwise notified of an adverse action related to
consumer, insurance, employment, or a government granted license or other
government granted benefit within the past 60 days based on information in a
consumer report provided by such agency.

You have been denied house/apartment rental or were required to pay a higher
deposit than usually required within the past 60 days based on information in a
consumer report provided by such agency.

You certify in writing that you are unemployed and intend to apply for
employment during the 60 day period beginning on the date on which you made such
certification.

You certify in writing that you are a recipient of public welfare assistance.

You certify in writing that you have reason to believe that your file at such
consumer reporting agency contains inaccurate information due to fraud.

In addition, if you reside in the state of Colorado, Maine, Maryland,
Massachusetts, New Jersey, or Vermont, you are entitled to receive a free copy
of your consumer report once a year and if you reside in the state of Georgia,
you are entitled to receive a free copy of your consumer report twice a year.
For Illinois residents, consumer reporting agencies are required by law to give
you a copy of your consumer record upon request at no charge or for a nominal
fee. Otherwise, a consumer reporting agency may impose a reasonable charge for
providing you with a copy of your consumer report.

The Fair Consumer Reporting Act provides that you may dispute inaccurate or
incomplete information in your consumer report. YOU ARE NOT REQUIRED TO PURCHASE
YOUR CONSUMER REPORT FROM ANY OF THE CONSUMER REPORTING AGENCIES IN ORDER TO
DISPUTE INACCURATE OR INCOMPLETE INFORMATION IN YOUR REPORT OR TO RECEIVE A COPY
OF YOUR REPORT FROM EQUIFAX, EXPERIAN OR TRANSUNION, THE THREE NATIONAL CONSUMER
REPORTING AGENCIES, OR FROM ANY OTHER CONSUMER REPORTING AGENCY.

It may be the policies of Equifax, Experian and/or TransUnion to provide a
complimentary copy of the consumer report under circumstances other than those
described above. If you wish to contact Equifax, Experian or TransUnion to
obtain a copy of your consumer report directly from such agency or if you wish
to dispute information contained in an Equifax, Experian or TransUnion credit
report file, please contact such entities as follows:

Experian: 1-800-EXPERIAN (1-888-397-3742)

Equifax: 1-800-685-1111

Transunion: 1-800-916-8800

For a full summary of your rights under the FCRA, click here.

9. Additional Disclaimers of Warranties and Limitation of Liability for McAfee®
Identity Theft Protection. Below are additional warranties and limitations of
liability applicable to our Identity Protection Services:

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR
THROUGH OR FROM THE SERVICES, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN
THIS AGREEMENT. THE IDENTITY PROTECTION SERVICES ARE PROVIDED ON AN "AS IS" AND
"AS AVAILABLE" BASIS. MCAFEE, LLC AND ITS THIRD PARTY SERVICE PROVIDERS AND
THEIR DATA PROVIDERS MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
WITH RESPECT TO THE SERVICES AND DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES WITH
RESPECT THERETO. WITHOUT LIMITING THE FOREGOING, MCAFEE, LLC AND ITS THIRD PARTY
SERVICE PROVIDERS AND THEIR DATA PROVIDERS DO NOT GUARANTEE OR WARRANT THE
ACCURACY, TIMELINESS, COMPLETENESS, CURRENTNESS, MERCHANTABILITY,
NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OF THE IDENTIFY PROTECTION
SERVICES AND WILL NOT BE LIABLE FOR ANY LOSS OR INJURY ARISING OUT OF OR CAUSED
IN WHOLE OR IN PART BY USE OF THE IDENTITY PROTECTION SERVICES OR THE DATA
THEREIN.

We are not a credit repair organization, or similarly regulated organization
under other applicable laws, and do not provide credit repair advice.

Our credit monitoring offerings monitor only the credit file associated with the
purchasing consumer, and do not monitor, compare or cross-reference the credit
file associated with the purchasing consumer to any other credit file(s)
maintained by the applicable credit bureau(s).

We do not monitor all transactions at all businesses.

Credit scores, reports, and credit monitoring may require an additional
verification process and credit services will be withheld until such process is
complete. A reduced service fee will be charged until you verify your identity.

The Vantage Score credit scores are Vantage Score 3.0 credit scores based on
data from Equifax, Experian and TransUnion respectively. Third parties may use a
different Vantage Score or a different type of credit score to assess your
creditworthiness.

For the McAfee® Identity Theft ProtectionPlus and Premium services, credit
monitoring by Experian and TransUnion may take several days to begin.

You represent and warrant to us that you will use Identity Protection Services
(and any of the information therein) to protect against or prevent actual fraud,
unauthorized transactions, claims or other liabilities, and not for any other
purpose.

We are not responsible for delay or failure to perform due to causes beyond our
reasonable control.

A free subscription to Identity Protection Services is valid for one year from
the date of sign-up.

--------------------------------------------------------------------------------

Additional Terms for Free McAfee Identity Theft Protection Essentials

1. Free IDTP Essentials is only valid with qualifying free trials or product
subscriptions in the United States. See system requirements for more
information.

2. You must be enrolled in automatic renewal (turned on) and your account must
have a valid credit card, debit card, or other payment mechanism on file. 

3. The free subscription will be granted to the registered McAfee account
holder. 

4. You may be required to enroll to activate all or some of the features.  If
eligible, you will receive enrollment instructions. 

5. This offer is not available for Small Business or Enterprise products and
services.

6. Eligibility ends when either your free trial or your paid subscription ends.
If you opt-out of auto-renewal you will not be entitled to Free IDTP.

7. Your subscription is subject to our EULA and Privacy Notice.   

8. You have numerous rights under the FCRA, including the right to dispute
inaccurate information in your credit report(s). Consumer reporting agencies are
required to investigate and respond to your dispute, but are not obligated to
change or remove accurate information that is reported in compliance with
applicable law. While this plan can provide you assistance in filing a dispute,
the FCRA allows you to file a dispute for free with a consumer reporting agency
without the assistance of a third party.

--------------------------------------------------------------------------------

Identity Theft Insurance with Stolen Funds Reimbursement

(Not available to McAfee Security for T-Mobile subscribers in the State of NY or
Puerto Rico)

Insurance is underwritten and administered by American Bankers Insurance Company
of Florida, an Assurant company under group or blanket policy(ies) .  The
description herein is a summary and intended for informational purposes only and
does not include all terms, conditions and exclusions of the policies described.
Please refer to the actual policies for terms, conditions, and exclusions of
coverage. Coverage may not be available in all jurisdictions. Review the Summary
of Benefits.


MCAFEE SECURE HOME PLATFORM

--------------------------------------------------------------------------------

Welcome to the McAfee Secure Home Platform! These Terms of Service (“Terms”)
affect your legal rights, so please read them carefully. These Terms apply to
your access and use of a home wireless network (the “Home Network”) that is
protected by McAfee Secure Home Platform (“Platform”). If you will be managing
the settings of the Home Network through the Secure Home Platform mobile
application (the “App”), then these Terms also apply to you (“Home Network
Administrator”) and your use of the App. You may access the Home Network from
your personal computer, tablet, mobile device or other Internet-capable device
(“your Device”).  In order to access and use the Home Network and/or the App,
you must agree to these Terms. The Platform and the App are provided by the
applicable McAfee legal entity identified in Section 17 (collectively, “McAfee”,
“we”, “us”, or “our”).

By clicking “I accept”, or by accessing or using the Home Network and/or the
App, you agree to be bound by these Terms and all terms incorporated by
reference. We have included links to additional terms, such as our Privacy
Notice which are important and together create this legal agreement that applies
to you.  If you do not agree to these Terms, including the mandatory arbitration
provision and class action waiver in Section 12, you may not access or use the
Home Network or the App.

McAfee reserves the right to change or modify these Terms at any time and in our
sole discretion. If we make changes to these Terms, we will provide notice of
such changes, such as by providing notice through the Home Network or updating
the “Last Updated” date at the beginning of these Terms. By continuing to access
or use the Home Network and/or App, you confirm your acceptance of the revised
Terms and all of the terms incorporated therein by reference. We encourage you
to review the Terms frequently to ensure that you understand the terms and
conditions that apply when you access or use the Home Network and/or App. If you
do not agree to the revised Terms, you may not access or use the Home Network
and/or App.

1. SHARING OF DATA


You acknowledge that the Home Network Administrator may receive information
about your use of the Home Network, including without limitation, your name, the
type of Device you have, and the sites that you visit (for example, the Home
Network Administrator may receive a notification if you visit a website that has
parental control restrictions enabled). If you do not wish for the Home Network
Administrator to receive this information, do not use the Home Network.


2.  PRIVACY


Our Privacy Notice is incorporated by reference into these Terms, and you
understand that you are agreeing to the terms therein by accessing or using the
Home Network and/or App. Please review the Privacy Notice for additional
information about how we collect, use, and disclose information about you. The
Privacy Notice applies solely to our use of information about you.  You
acknowledge that the policy does not govern the Home Network Administrator’s use
of any information about you that the Home Network Administrator receives, or
any use of your information by any Internet Service Provider or other third
party. 


3. ADDITIONAL PROVISIONS REGARDING THE APP 

Use of the App is permitted only by the Home Network Administrator. If you are
not the Home Network Administrator, you have no right to use the App. If you are
the Home Network Administrator, in order to use the App, you will need to
register for a Platform user account (“Account”) through the App. By creating an
Account, you agree to (i) provide accurate, current and complete Account
information, (ii) maintain and promptly update, as necessary, your Account
information, and (iii) maintain the security of your Account credentials. You
agree that we can rely on the instructions of the person that establishes the
Account related to your Home Network.  You are not permitted to let other
individuals use your Account credentials. You understand that letting another
individual control the Home Network through your Account may result in changes
to your Platform configurations and permissions. You acknowledge that McAfee has
no responsibility to you with respect to the actions of such parties. As such,
you are solely responsible for maintaining the confidentiality of your Account
login information and for all activities that occur under your Account.


4.  UNLAWFUL AND PROHIBITED USE


As a specific condition of your access to the Home Network, you explicitly agree
not to use the Home Network for any purpose that is unlawful or prohibited by
these Terms. You agree: (i) not to violate any applicable law, contract,
intellectual property or other third-party right or commit a tort; (ii) not to
engage in any harassing, threatening, intimidating, predatory or stalking
conduct; not to use the Home Network in any way that could damage, disable,
overburden, or impair the Home Network, or interfere with anyone else's use of
the Home Network, (iii) not to attempt to gain unauthorized access to the
Platform or the App, through hacking, password mining or any other means, (iv)
not to attempt to reverse engineer any portion of the Platform or the App, or
attempt to infringe the intellectual property rights of others in any way, (v)
not to obtain or attempt to obtain any materials or information through any
means not intentionally made available through the Home Network or App, (vi) to
act responsibly and not use the Home Network or App for any fraudulent,
unlawful, harassing, abusive, illegal, or unauthorized purpose, or engage in,
encourage or promote any activity that violates these Terms. You further
acknowledge and agree that a violation of these Terms may result in a denial of
access to the Home Network and App without notice and may subject you to
administrative penalty and/or criminal liability.


Additionally, if you are a Home Network Administrator, you agree that you will
not permit anyone else to access or use your Account.


5. SECURITY WARNING


Wireless communications, including those sent over the Home Network, are not
secure communications. McAfee is not responsible for the privacy of activity
using the Home Network. For security purposes, activity on the Home Network may
be monitored, but there is no obligation on McAfee to do so or to take any
action even if it does.


6. AVAILABILITY OF THE PLATFORM; AUTOMATIC UPDATES


Availability of the Platform. While we aim for the Platform to be highly
reliable and available, you acknowledge that it may not be available 100% of the
time. The Platform is subject to sporadic interruptions and failures for a
variety of reasons beyond our control, including router failure, Wi-Fi
intermittency, service provider or your mobile carrier uptime, viruses, bugs or
other issues present in your router equipment, computer or other devices
connected to your Home Network, and your App configurations, among others. You
acknowledge these limitations and agree that McAfee is not responsible for any
damages allegedly caused by the failure or delay of the Platform. Additionally,
you are solely responsible for any fees charged directly by such third parties
in connection with your use of the Platform and for your compliance with all
applicable agreements and policies provided by such third parties.


Automatic Updates. We may from time to time develop updates, patches, bug fixes,
and other modifications to the Software (“Updates”) at no cost to you. Updates
may be automatically installed without providing any additional notice or
receiving any additional consent from you. By accessing or using the Software,
you consent to automatic Updates. You further acknowledge that you may be
required to install Updates to use the Software, and to promptly install any
Update we provide.


7. PROPRIETARY RIGHTS


McAfee Property. You acknowledge that all of the intellectual property rights,
including without limitation copyrights, patents, trademarks, and trade secrets
in the Platform and the App (and in the underlying technology) are owned by
McAfee, its affiliates or its licensors. All rights not expressly licensed are
reserved.


Feedback. You may choose to, or we may invite you to submit, comments, ideas,
suggestions, or concerns about the Platform and the App (collectively,
“Feedback”). By submitting any Feedback, you agree that your submissions are
voluntary, gratuitous, unsolicited, and without restriction, and will not place
McAfee under any fiduciary or other obligation. You acknowledge that McAfee may
use, copy, modify, publish, or redistribute your submissions for any purpose
without any compensation to you. You further agree that McAfee does not waive
any rights to use similar or related ideas previously known to McAfee, whether
developed by its employees or obtained from other sources. 


8. LIMITED LICENSE


We are pleased to grant you a nonexclusive, revocable, non-assignable,
non-sublicensable, limited license to use the Platform and the App for personal
use only and in accordance with these Terms and all applicable laws and
regulations. The Platform is intended to be used only on the router on which it
is pre-installed, and the App is intended to be used only on a supported mobile
device owned by you.  Unless explicitly stated by us, nothing in these Terms
shall be construed as conferring any right or license to any patent, copyright,
trademark, or other proprietary right of McAfee or any third party, whether by
estoppel, implication or otherwise. This license is nontransferable and is
revocable by us in the event you violate this Agreement.  Upon any termination
of this license, you must immediately cease all use of the Platform and App. 


9.  LIMITED WARRANTY; DISCLAIMERS

Except for the limited warranty below, McAfee disclaims any and all other
warranties, and any and all responsibility for any loss, injury, claim,
liability, or damage of any kind resulting from, arising out of, or in any way
related to (a) any errors in or omissions on or from the Home Network or App,
including but not limited to technical inaccuracies and typographical errors,
(b) any third party websites or content therein directly or indirectly accessed
through links on the Home Network or App, including but not limited to any
errors in or omissions contained therein, (c) the unavailability of the Home
Network or App, (d) your use of the Home Network or App, (e) your use of any
equipment or software in connection with the Home Network or App, or (f)
information you might access or encounter or any activity that results from your
access, encounter or activity on the internet.

Any dealings with any third parties (including advertisers and/or sponsors)
appearing on the Home Network, and any other terms, conditions, warranties or
representations associated with such dealings are solely between you and those
third parties. We are not responsible for examining or evaluating, and do not
warrant the offerings of, any of these businesses or individuals or the content
of their websites. McAfee does not assume any responsibility or liability for
the actions, products, or website contents of any third parties. You should
carefully review their privacy statements and other conditions of use.

The Platform, Home Network, and App are provided on an “as is” and “as
available” basis without warranties of any kind. McAfee makes no warranties or
representations, and expressly disclaims any and all warranties, including but
not limited to the implied warranties of design, merchantability, fitness for a
particular purpose, and title, any warranties arising from a course of dealing,
usage, or trade practice, and any warranties of non-infringement of any third
party's patent(s), trade secret(s), copyright(s) or other intellectual property
rights. McAfee will not be liable for any damages (including direct, indirect,
incidental, consequential, special or punitive). McAfee does not warrant that
the operation of the Home Network or App will be uninterrupted or error-free. No
oral or written information given by McAfee or an authorized representative of
McAfee shall create any warranty.

In addition, McAfee does not represent or warrant that the Platform, Home
Network, and App are accurate, complete, reliable, current or error-free, or
that the content or websites that you or users of your Home Network request,
receive, or visit will be safe, legal, acceptable, or appropriate for a
particular age. You acknowledge that any age-based filtering based on your App
configurations may not be 100% accurate, and that McAfee is not responsible in
the event that certain content on your Home Network is not appropriately
filtered according to your configurations. While McAfee attempts to make your
access to and use of the Platform, Home Network, and App safe, we cannot and do
not represent or warrant that the Platform, Home Network, or App, or our servers
are free of viruses or other harmful components. You assume the entire risk as
to the quality and performance of the Platform, Home Network, and App.

You acknowledge that some security breaches involve attacks on data. For
example, there are viruses and other malware that: (i) delete or destroy your
data (sometimes individual files, but sometimes even an entire disk by
corrupting a master boot record or other key element); (ii) modify your files
(such as parasitic malware that attaches itself to a file and modifies the file
to enable its own execution and/or propagation); and (iii) encrypt files on your
drive (such as ransomware that uses asymmetric encryption). The best way for you
to protect yourself from these types of attacks is frequent back-ups of your
data to another device/location. That way, you have another copy of the data in
the event that the attacking software has deleted, modified, or destroyed the
data. It is your sole and exclusive responsibility to back-up all data and files
on your device so that they can be restored in the event of an attack on your
data. Without such a back-up, it may not be possible to restore the
deleted/destroyed/modified data. McAfee is not liable for loss of or recovery of
data, or for files or loss of use of systems or networks arising from attacks on
data.

Limited Warranty. We warrant that the Platform will perform substantially in
accordance with the product description provided at McAfee.com. If you are
dissatisfied with any portion of the Platform or the App, or with any of these
Terms, your sole and exclusive remedy is to discontinue using the Home Network.

10. LIMITATION OF LIABILITY

Under no circumstances are we or our suppliers, licensors or other third-party
service providers liable to you for any: (a) indirect, special, incidental, or
consequential damages; (b) theft of personally identifiable information or cost
of procuring substitute services, and (c) damages for loss of profits, loss of
goodwill, loss of personnel salaries, work stoppage, computer failure or
malfunction, loss of data, or negligence of any kind, or for any other nondirect
damage or loss.  In no event will our, our affiliates’ or our suppliers’,
licensors’ or other third-party service providers’ aggregate liability to you
for direct damages under these terms exceed the greater of (i) the price you
paid for the Platform service, or (ii) if you have not paid McAfee for the use
of any services, $100.00 USD (one-hundred U.S. dollars).  Nothing in these Terms
limits any rights you may have under existing consumer-protection statutes or
other applicable laws that may not be waived by contract in your jurisdiction.


11. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify,
defend, and hold McAfee and its past, present, and future employees, officers,
directors, contractors, equity holders, parent companies, subsidiaries,
affiliates, licensors and suppliers (collectively, the “McAfee Parties”)
harmless from any damages, liabilities, claims, demands, awards, judgments,
losses, fees, expenses, and costs of every kind and nature whatsoever, whether
known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or
unsuspected, in law or in equity, whether in tort, contract, or otherwise
(collectively, “Claims”) made by any third party due to or arising out of (i)
any misuse by you or anyone you authorize to use the Home Network, your Account,
or the App; (ii) your violation of these Terms or any other applicable terms,
policies, warnings, or instructions provided by McAfee or a third party in
relation to the Home Network or App; (iii) any Feedback you provide; or (iv)
your violation of any law or the rights of a third party. You agree to promptly
notify McAfee of any third party Claims, cooperate with defending such Claims
(including, but not limited to, attorneys’ fees and expenses, court costs, costs
of settlement and costs of pursuing indemnification and insurance). You further
agree that McAfee Parties shall have control of the defense or settlement of any
third party Claims. This indemnity is in addition to, and not in lieu of, any
other indemnities set forth in a written agreement between you and McAfee.

12. BINDING ARBITRATION AND CLASS ACTION WAIVER


Agreement to Arbitrate Disputes. Any claim, dispute or controversy of any kind,
regardless of the type of claim or legal theory or remedy (“Claim”) by either
you or us against the other arising from, relating to or in any way concerning
the Terms, the Home Network, the App, or any other services you receive from us
(or from any advertising for any such products or services) shall, at the demand
of either party, be resolved by confidential binding arbitration.  This
agreement to arbitrate also includes: (i) claims relating to the enforceability
or interpretation of any of these arbitration provisions; (ii) Claims by you,
and also Claims made on your behalf or connected to you, such as an employee,
representative, agent, predecessor, successor, heir, assignee, or trustee in
bankruptcy; (iii) Claims that relate directly to us, and/or to our parent,
affiliates, successors, assignees, employees, and agents; and (iv)  Claims
asserted as part of a class action, private attorney general or other
representative action, it being expressly understood and agreed to that the
arbitration of such claims must proceed on an individual (non-class,
non-representative) basis and the arbitrator may award relief only on an
individual (non-class and non-representative) basis. You and we agree that no
class action, consolidated action, private attorney general or other
representative claims may be pursued in arbitration, nor may such actions be
pursued in court.  By accepting this arbitration agreement, you agree to waive
the right to initiate or participate in a class action, representative action,
private attorney general action or consolidated arbitration in any matter
encompassed by this arbitration provision.


Notice of Dispute. The party seeking arbitration must first notify the other
party of the dispute in writing at least 60 days in advance of initiating
arbitration.  Notice should be sent to McAfee, 5000 Headquarters Drive, Plano,
TX 75024, Attention: Legal Department.  The notice must include your name,
address, and contact information, the facts giving rise to the dispute, and the
relief requested.  You and McAfee will attempt to resolve any dispute through
informal negotiation within 60 days from the date of the Notice of Dispute is
sent.  After 60 days, you or we may commence arbitration.


Administration of Arbitration. If any dispute is not resolved by informal
negotiation, any claim, dispute, or controversy will be, at the demand of either
party, conducted exclusively by binding arbitration governed by the Federal
Arbitration Act (“FAA”), and not state law.  You are giving up the right to
litigate (or participate as a party or class member in) all disputes in court
before a judge or jury.  Instead, all disputes will be resolved on an individual
basis before a single, neutral arbitrator and the proceeding shall be
confidential.  The arbitrator will be either a lawyer admitted to practice law
in his or her jurisdiction and with at least ten years’ experience, or a retired
or former judge selected in accordance with the rules of the AAA.  The
arbitrator is bound by the terms of this Agreement, and the arbitration shall be
governed by the Commercial Arbitration Rules and Supplementary Procedures for
Consumer Related Disputes of the AAA, as modified by this Agreement (the
“Arbitration Rules”).  For more information, see adr.org or call
1-800-778-7879. 

All arbitration proceedings shall be conducted in English, and the United States
FAA shall govern the interpretation, enforcement, and proceedings pursuant to
the binding arbitration clause in these Terms.  The award shall be confidential
and only disclosed as is necessary to obtain judgment or as otherwise required
by law.  You and we further agree that a judgment may be entered upon the award
by any court having jurisdiction.  The arbitration award shall determine the
rights and obligations between the named parties only, and only in respect of
the claims in arbitration, and shall not have any bearing on the rights and
obligations of any other dispute.

Costs. The party initiating the arbitration shall pay the initial filing fee. 
If you file the arbitration and an award is rendered in your favor, we will
reimburse your filing fee.  We will pay the fees and costs for the first day of
any hearing.  All other fees and costs will be allocated in accordance with the
arbitration rules.  However, we will advance or reimburse filing and other fees
if the arbitrator rules that you cannot afford to pay them or if you ask us and
we determine there is a good reason for doing so.  Each party shall bear the
expense of their respective attorneys, experts, witnesses, and other expenses,
regardless of who prevails, but a party may recover any or all expenses from
another party if the arbitrator, applying applicable law, so determines.

Right to Resort to Provisional Remedies Preserved. Nothing herein shall be
deemed to limit or constrain our right to resort to self-help remedies or to
comply with legal process, or to obtain provisional remedies such as injunctive
relief, attachment, or garnishment by a court having appropriate jurisdiction;
provided, however, that you or we may elect to arbitrate any dispute related to
such provisional remedies.

Conflicting Terms. In the event of a conflict between the Arbitration Rules and
this arbitration agreement, this arbitration agreement shall govern.  If any
portion of this arbitration agreement is deemed invalid or unenforceable, it
shall not invalidate the other provisions of the arbitration agreement,
provided, however, that (a) if the prohibition on classwide arbitration is
deemed invalid, then this entire arbitration agreement shall be null and void;
and (b) if the prohibition on arbitration of representative claims brought in a
private attorney general capacity is deemed invalid, then the arbitration
agreement shall be null and void as to such claims only.  This arbitration
agreement shall survive the termination or cancellation of these Terms.  In the
event of a conflict between this arbitration agreement and any other applicable
arbitration provision, this arbitration agreement shall control.

Waiver of Jury Trial. If for any reason a claim proceeds in court rather than
through arbitration, you and McAfee agree that there will not be a jury trial. 
You and McAfee unconditionally waive any right to trial by jury in any dispute
that in any way relates to or arises out of these Terms or from any services you
receive from us (or from any advertising for any such services).  In the event
of litigation, this paragraph may be filed to show a written consent to a trial
by the court.


13. GOVERNING LAW

Except as provided in Section 18 below, these Terms, your access to and use of
the Home Network, the relationship of the parties, and any disputes arising out
of, concerning, or relating to the Terms, including any disputes between you and
McAfee, will be governed by and construed in accordance with the laws of the
State of New York, excluding its conflict of law principles, except that the FAA
governs all provisions relating to arbitration.  If for any reason, the laws of
the State of New York are found not to apply, then these Terms, the use of the
Platform, the relationship of the parties, and any disputes arising out of,
concerning, or relating to these Terms, including any disputes between you and
McAfee, will be governed by and construed in accordance with the laws of the
State of Delaware, excluding its conflict of law principles, except that the FAA
governs all provisions relating to arbitration.  The United Nations Convention
on Contracts for the International Sale of Goods and the Uniform Computer
Information Transactions Act do not apply to the Home Network.

14. TERMINATION

These Terms will remain in full force and effect so long as you continue to
access or use the Home Network and/or App, or until terminated in accordance
with the provisions of these Terms. At any time, McAfee may (i) suspend or
terminate your rights to access or use the Home Network and/or App, or (ii)
terminate these Terms with respect to you if McAfee in good faith believes that
you have used the Home Network or App in violation of these Terms, including any
incorporated guidelines, terms or rules. Upon termination of these Terms, your
right to use the Home Network and App will automatically terminate.

15. SEVERABILITY

If any provision or part of a provision of these Terms is unlawful, void or
unenforceable, that provision or part of the provision is deemed severable from
these Terms and does not affect the validity and enforceability of any remaining
provisions.

16. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and McAfee relating to
your access to and use of the Home Network and, if you are the Home Network
Administrator, your access to and use of the App. The failure of McAfee to
exercise or enforce any right or provision of these Terms will not operate as a
waiver of such right or provision. The section titles in these Terms are for
convenience only and have no legal or contractual effect. Except as otherwise
provided herein, these Terms are intended solely for the benefit of the parties
and are not intended to confer third party beneficiary rights upon any other
person or entity.

17.  LICENSING ENTITIES

The Platform is licensed to you by one of these legal entities:

(a) McAfee, LLC., a Delaware corporation, with offices located at 6220 America
Center Drive, San Jose, California 95002, USA, if the Platform is used in North
America, Central America, South America, or the Caribbean;
(b) McAfee Ireland Limited, with offices located at Building 2000 City Gate,
Mahon, Cork, Ireland if the Platform is used in Europe, the Middle East, Africa,
Asia, or the Pacific Rim; or
(c) McAfee Co., Ltd. with offices located at Shibuya Mark City West Building
12-1, Dougenzaka 1-Chome, Shibuya-ku, Tokyo 150-0043, Japan, if the Platform is
used in Japan.

18. LOCAL LAW

The subsections below contain information regarding the local laws of certain
jurisdictions that will apply to this Agreement and may supersede certain
provisions as referenced herein.

Australia – For consumers in Australia:


The benefits to you under the limited warranty in Section 9 of this Agreement
are in addition to other rights and remedies of you may have under a law in
relation to the goods or services to which the warranty relates. Our goods come
with guarantees that cannot be excluded under Schedule 2 of the Competition and
Consumer Act 2010 (Cth) (“Australian Consumer Law”). You are entitled to a
replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. This warranty is made by McAfee
Ireland Limited, with offices located at Building 2000 City Gate, Mahon, Cork,
Ireland, but you may call 1-800-998-887 with questions regarding our warranty
for Australian customers. Any claims made under this warranty must be sent, at
your expense, to the following address:


Legal Department


McAfee Australia Pty Ltd
Level 20
201 Miller Street
North Sydney NSW 2060

For customers located in Australia, if a tangible medium on which software was
delivered is defective, you must return the defective medium to us at your
expense, with a copy of your receipt, within 14 days of discovering the defect.
We will notify you of receipt within 14 days of receiving it.


The disclaimers in Section 9 do not apply to you to the extent that Australian
law does not allow the exclusion or limitation of any applicable statutory
guarantees, express or implied warranties, conditions, representations or terms.
In that case, the express or implied warranties are limited to the maximum
extent permitted by applicable law.


The limitations on liability set forth in Section 10 do not apply to consumers
in Australia.


Nothing in this agreement limits any rights you may have under existing
consumer-protection statutes or other applicable laws, including Australian
consumer law, that may not be waived by contract in your jurisdiction.


Canada – If you downloaded the App in Canada, unless expressly prohibited by
local law, then these Terms, the use of the Home Network and App, the
relationship of the parties, and any disputes arising out of, concerning, or
relating to these Terms, including any disputes between you and us, will be
governed by and construed in accordance with the laws in force in the Province
of Ontario, Canada.

European Union, Iceland, Norway, or Switzerland – If you acquired the App in the
European Union, Iceland, Norway, or Switzerland, then national law of the
country where you downloaded the App applies.

Japan – If you downloaded the App in Japan, then these Terms, the use of the
Home Network and App, the relationship of the parties, and any disputes arising
out of, concerning, or relating to these Terms, including any disputes between
you and us, will be governed by and construed in accordance with Japanese law
without regard to its choice-of-law rules.


19. ADDITIONAL TERMS FOR THE APP

NOTICE REGARDING APPLE

Notwithstanding any terms to the contrary in these Terms, the following
additional terms will apply to the download of the App for use on the iPhone,
iPod Touch or iPad:

You and McAfee acknowledge that these Terms are solely between you and McAfee,
and not with Apple, Inc. ("Apple"), and that McAfee, not Apple, is solely
responsible for the Software, the content thereof, maintenance, support services
and warranty therefor, and addressing any claims relating thereto (e.g., product
liability, legal compliance or intellectual property infringement). You
acknowledge and agree that the availability of the App is dependent on the third
party from which you received the App, e.g., the Apple iPhone App Store ("App
Store"). You agree to pay all fees charged by the App Store in connection with
the App (if any). You further acknowledge that the usage rules for the App are
subject to any additional restrictions set forth in the Usage Rules for the
Apple App Store Terms of Software ("Apple Usage Rules") as of the date you
download the App. In the event of any conflict between the terms and conditions
of the Apple Usage Rules and the terms and conditions of these Terms, the terms
and conditions of the Apple Usage Rules will govern if they are more
restrictive.

Scope of License. The license granted to you is limited to a non-transferable
license to use the App on any iPhone, iPod Touch or iPad that you own or control
as permitted by the Apple Usage Rules.


Maintenance and Support. McAfee is solely responsible for providing maintenance
and support services with respect to the App. You acknowledge and agree that
Apple has no obligation whatsoever to furnish any maintenance and support
services with respect to the App.


Warranty. You acknowledge and agree that Apple is not responsible for any
product warranties, whether express or implied by law, with respect to the App.
In the event of any failure of the App to conform to any applicable warranty,
you may notify Apple, and Apple will refund the purchase price, if any, paid to
Apple for the App by you, and to the maximum extent permitted by applicable law,
Apple will have no other warranty obligation whatsoever with respect to the App.
You also acknowledge and agree that to the extent that there are any applicable
warranties, or any other claims, losses, liabilities, damages, costs or expenses
attributable to any failure to conform to any such applicable warranty, such
will be the sole responsibility of McAfee. However, you understand and agree
that, in accordance with these Terms, McAfee has disclaimed all warranties of
any kind with respect to the App, and therefore, there are no warranties
applicable to the App, except those implied by law.


Product Claims. You and McAfee acknowledge and agree that as between Apple and
McAfee, McAfee, not Apple, is responsible for addressing any of your claims or
any third party claims relating to the App or your possession and/or use of the
App, including, but not limited to (a) product liability claims, (b) any claim
that the App fails to conform to any applicable legal or regulatory requirement,
and (c) claims arising under consumer protection or similar legislation.


Intellectual Property Rights. You and McAfee acknowledge and agree that, in the
event of any third party claim that the App or your possession and use of the
App infringes that third party’s intellectual property rights, McAfee, and not
Apple, will be solely responsible for the investigation, defense, settlement and
discharge of any such intellectual property infringement claim to the extent
required under these Terms.


Legal Compliance. You represent and warrant that (a) you are not located in a
country that is subject to a U.S. Government embargo, or that has been
designated by the U.S. Government as a "terrorist supporting" country, and (b)
you are not listed on any U.S. Government list of prohibited or restricted
parties.


Developer Name and Address. Any end-user questions, complaints or claims with
respect to the App should be directed to: http://service.mcafee.com


Third Party Beneficiary. The parties acknowledge and agree that Apple and
Apple’s subsidiaries are third party beneficiaries of these Terms, and that,
upon your acceptance of the terms and conditions of these Terms, Apple will have
the right (and will be deemed to have accepted the right) to enforce any of the
terms and conditions of these Terms against you as a third party beneficiary
thereof. However, the right of McAfee to terminate, rescind, or make any change
to these Terms is not subject to the consent of any other person.


20. CONTACT US

 * Customer & Technical Support: http://service.mcafee.com
 * Privacy: https://www.mcafee.com/consumer/en-us/legal.html


VIRUS REMOVAL & TECHMASTER SERVICES

Terms of Service – Virus Removal & TechMaster Services

Thank you for using McAfee Virus Removal Service or TechMaster services
(“Service or Services”), provided by McAfee or one of our affiliates (“we” or
“us”). This is a legal agreement between us—installing or accessing our software
or using our Services means you are agreeing to these terms, so please read them
carefully.

These Terms of Service (“Agreement”),along with our License Agreement,  cover
your rights to use the Services, restrictions on that use, our right to
automatically renew and charge you for any subscription services (“Subscription
Services”), and your agreement to arbitrate any dispute that may arise between
us.  We have included links to our Privacy Notice as well as system requirements
and other limitations specific to your purchase that are available on our
website by visiting the product description page or data sheet that corresponds
to your purchase, all of which are incorporated by reference and together create
this legal Agreement that applies to you. PLEASE PAY PARTICULAR ATTENTION TO THE
BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER IN THE LICENSE
AGREEMENT THAT AFFECT HOW DISPUTES ARE RESOLVED.

If you are accepting these terms on behalf of another person or company or other
legal entity, you represent and warrant that you have full authority to bind
that person, company or legal entity to these terms.

1. Accepting this Agreement and Modifications – By using our Services or
clicking an acceptance button and/or installing any software, you agree
unconditionally to be bound by our License Agreement and these Terms of Service
and acknowledge that it is enforceable as a written contract signed by you. If
you do not unconditionally agree to all of these terms, do not use the Services
or install, use or access our software. WE MAY MODIFY THIS AGREEMENT FROM TIME
TO TIME AT OUR SOLE DISCRETION FOR ANY REASON. For example, we may need to
reflect changes in the law or updates in how the Services are provided. It is
very important that you keep your account information current, including your
email address and other contact information. If we make material changes to this
Agreement, we will communicate the changes to you via the contact information
you provided (or through other means) and give you an opportunity to review and
accept or reject the updated Agreement as set out below.

For paid subscriptions, you accept change(s) to this Agreement by renewing the
subscription, and the change(s) will be effective upon the next renewal of your
subscription. If you do not agree to the Agreement as amended, then you reject
the Agreement by turning off auto renewal and ceasing all use of the Service. If
you violate this Agreement, we may terminate your access to and use of Services.

For free Services, you accept change(s) to this Agreement by continuing to use
the free Services after the notice described in this section. If you reject the
updated Agreement, your right to use the free Services is terminated and you
must cease all access to and use of the free Services. If you violate this
Agreement, we may terminate your access to and use of the free Services.

2. Services Description – Our Services cover a wide range of technical support
issues on specified PCs, tablets and mobile devices (“Device” or “Devices”). 
During the applicable term, you are entitled to contact our support specialists
(“Service Agent”) through telephone, chat, or remote computer access to obtain
the specific type of Service you purchased (“Service Ticket”).  The Service
Agent will undertake reasonable efforts to complete the Service during your
interactive session.  You will have seven days after the session concludes to
contact us for additional assistance for the same issue before we consider the
Service Ticket fulfilled and closed.    Additional limitations may apply
depending on the specific terms of the offer as set forth in Section 6.

3. Specific Services and Non-Transferability – You may have purchased one or
more of any of the following Services as described below:

SERVICES DESCRIPTION OF SERVICE Virus Removal Service Our Service Agent assesses
your Windows PC to determine whether it has been infected by malware, and uses
commercially reasonable efforts to diagnose and remove any malware found.
Tune-Up for PC Our Service Agent assesses the operational health of your
computer, and takes steps to improve its efficiency. This may entail adjustments
to system settings and the disabling or removal of unnecessary applications and
system clutter. Set-Up & Optimize Our Set-Up & Optimize services offer remote,
over the phone guidance in setting up your computer, smartphone or tablet. Get
experienced help setting-up your home network, connecting the right peripheral
devices, improving your PCs performance, or installing common software. Advanced
Troubleshooting Our Advanced Troubleshooting services offer remote, over the
phone help for troubleshooting and resolving computer problems or optimizing
your PC performance. Concierge Gold A subscription that includes all the
Services described above. Concierge Platinum A subscription that includes all
the Services described above, as well as a one-year license for McAfee Total
Protection and McAfee TechMate.

The Services are not transferable. You may not sell, lease, license, rent, loan,
resell or otherwise transfer, with or without consideration, the Services,
without our written approval in advance. You may not permit third parties to
benefit from the use or functionality of the Services via a timesharing, service
bureau or other arrangement on behalf of any other third party or with respect
to any hardware or software not personally owned by you. This Agreement shall
apply to any other Services whether or not listed in the chart above, if there
is no other applicable terms of service.

4. System Requirements and Your Obligations – All hardware, software and system
requirements for utilizing our Services are listed on our website on the PDP. To
receive the Services, a high speed internet connection is highly recommended and
may be required. Some Devices may not be able to receive the Services even if
initial testing shows that your network connection is qualified, or that your
Device type and/or operating system is supported.

You agree that you are a legal license holder of the software on your Device and
your use of the Services and the Internet is solely at your own risk. To receive
the Services, you must agree to: (1) follow the procedures and fulfill the
requirements we provide for the Services; (2) work with the Service Agent
performing the routines they specify; (3) have full access to your Device and
hardware that are the basis of the problem, (4) backup your Device content
before your session begins; (5) be responsible for any loss, alterations or
corruption of your data, software, or files; (6) ensure your Device meets all
requirements and specifications required for each software application
installed; (7) provide the Service Agent with required passwords and key codes;
(8) ensure you have all legal rights, including copyrights for all software and
other files on your Device; (9) assume responsibility for problem resolution due
to third party hardware and software compatibility issues; and (10) indemnify us
and our subcontractors from and against any and all liabilities, damages,
claims, or proceedings arising out of your failure for not complying with the
above items.

5. Remote Access and Third Party Applications – In order to provide the
Services, we may ask you to download and install certain tech support enablement
software (“Support Tools”) that allows remote access to your Device. You
authorize us to remotely access and take control of your Device using the
Support Tools during any interactive sessions. If you do not authorize remote
access, do not download the Support Tools. We may use third party Support Tools
with additional licensing terms that apply. We will undertake reasonable efforts
to remove the Support Tools after each session; however, the Support Tools may
leave behind system report(s) and/or activity log file(s). In addition, for
subscription services, we will install TechMate software on your Device, which
performs tune-ups and other system performance improvements during the term of
your subscription. This software will be deactivated upon the expiration of the
subscription.

6. Service Limitations – Services may be subject to any of the following
limitations; refer to the applicable Product Description Page ("PDP"), your
purchase confirmation email and/or offer details for limitations specific to
your purchase:

 * Language and geographic limitations;
 * System limitations;
 * Specific terms of the offer.
     

7. Limited Redemption Period and Refund Rights – Your right to use any of the
Services, as well as your rights to obtain a refund for any service not used,
vary depending on the type of Service(s) purchased as specified on your purchase
confirmation email. Note: Some states and jurisdictions do not allow for the
limitation of refund rights as described in this clause so this clause many not
apply to you. Furthermore, this clause does not affect any other applicable
refund rights.

8. Single Incident Services: Payment and Refunds – Single Incident services
(“Single Incident Services”) shall be provided on a per-incident basis. The term
“per-incident” means that the service will address a single issue or problem for
a customer.   You agree that we may charge to your credit card or other valid
payment mechanism requested by you and approved by us all amounts due and owing
to us for any Single Incident Service. Unless otherwise agreed by us in writing,
all payments for the Single Incident Services must be made at the time of
purchase prior to receiving the Services from us.  Refunds are only available
for paid, standalone purchases of Single Incident Serviceware suite.

 * For PC Tune-Up Incident Services, you are eligible for a refund within thirty
   (30) days of purchase in the event any of the folowing apply:

1. Purchased the wrong service offering
2. Service was not used
3. Issue could not be resolved
4. Service was not available
5. Duplicate purchase or other error in purchase

 * For Single Incident Services such as VRS, your eligibility for a refund is
   subject to applicable redemption limitations as set forth on the PDP.   All
   Single Incident Services have a customer satisfaction 30-day money back
   guarantee.
   

No refunds are offered for Services bundled with other software or included in a
software suite.

9. For Subscription Services: Automatic Renewal and Cancellation – See "Payment
& Support Terms" in the License Agreement

10. Refunds on Subscription Services: Refunds on Subscription Services are
permitted as follows subject to any additional limitations set out on the
corresponding PDP:

Product 0 incidents
0-3 months 0 incidents
4-6 months 0 incidents
6-9 months 0 incidents
>9 months 1 incident used
  2 incidents used
  More than 2
  Concierge Gold 100% 80% 70% 30% 65% 35% 0% Concierge Platinum 100% 75% 65% 25%
60% 20% 0%

11. Privacy – For information on how we collect, use, and share your personal
data through our website, products, services, and web-based mobile applications,
please see our Privacy Notice.

12. Disputes: See the License Agreement Provision on Binding Arbirtaration and
Class Action WaiverContracting Entities: 


13. Contracting Entities: The Services are offered to you by one of these McAfee
legal entities:

 * McAfee, LLC, a Delaware limited liability company, with offices located at
   6220 America Center Drive, San Jose, California 95002, USA, if the Software
   is downloaded in North America, Central America, South America, or the
   Caribbean;
 * McAfee Ireland Limited, with offices located at Building 2000 City Gate,
   Mahon, Cork, Ireland if the Software is downloaded in Europe, the Middle
   East, Africa, the Pacific Rim, or Australia; or
 * McAfee Co., Ltd. with offices located at Shibuya Mark City West Building
   12-1, Dougenzaka 1-Chome, Shibuya-ku, Tokyo 150-0043, Japan

14. Limitation of Liability, General Legal Provisions, and Governing
Law:  See License Agreement.

15. Entire Agreement. Notwithstanding any of the foregoing, nothing in the terms
will derogate from any rights you may have under existing consumer protection
legislation or other applicable laws in your jurisdiction. The terms, including
the License Agreement and Privacy Notice which are incorporated into this
Agreement are the entire agreement between the parties relating to the Services
and: (i) supersede all prior or contemporaneous oral or written communications,
proposals, and representations with respect to its subject matter; and (ii)
prevail over any conflicting or additional terms of any quote, order,
acknowledgment, or similar communications between the parties, provided however
that between any corresponding Product Description Page and this Agreement, the
Product Description Page controls. The terms shall terminate immediately upon
your breach of any term contained herein and you shall cease use of the
Services. The disclaimers of warranties and damages and limitations on liability
set forth in the terms shall survive termination.

16. McAfee Contact Information

Customer Service & Technical Support: http://service.mcafee.com

Disputes:
Attn: McAfee Legal Department
5000 Headquarters Drive
Plano, Texas 75024

 


PRIVACY NOTICE FOR MCAFEE® WEBADVISOR (MOZILLA)

--------------------------------------------------------------------------------

Effective date: December 01, 2021

This Notice provides information about data we collect, use, and share, and our
commitment to using the personal data we collect in a respectful fashion.

We at McAfee, LLC, including our affiliates (“McAfee”, “we”, “us”, “our”), care
deeply about privacy, security, and online safety, all of which are a
significant part of our essential mission: to protect users of our products and
services (“you” and “your”) from the risks of theft, disruption, and
unauthorized access to their online information and activities. This Privacy
Notice (“Notice”) is designed to inform you about how we collect, use, and share
your personal data through the McAfee® WebAdvisor extension that you downloaded
for your Firefox Browser ("WebAdvisor" or the “Services”) or when you interact
with us.

When you access or use our Services, you acknowledge that you have read this
Notice and understand its contents. Your use of our Services and any dispute
over privacy is subject to this Notice, any applicable Terms of Service
(including any applicable limitations on damages and the resolution of disputes)
and any applicable End User License Agreement.

As McAfee grows, our business changes, and we may update this Notice at any time
as we deem appropriate to reflect those changes. If there are any material
changes to this Privacy Notice, we will notify you by email, in-product
notification, or as otherwise required by applicable law. It is important that
you check back and make sure that you have reviewed the most current version of
this Notice.

This Notice applies to all users of our Services across the world. Some users,
including residents of the European Economic Area, may have additional rights
depending on where they are located, which are described in this Notice.

What Kinds of Information Do We Collect?

In order to provide our services, we collect information. Some information you
provide directly to us, some we collect automatically through our Services. In
this Notice, "Personal Data" refers to data that could be used, alone or in
combination with other data, to identify you as an individual.

We collect information you provide to us. We collect your contact information
(such as name, email address, and phone number) if you choose to fill out a form
or survey, request customer service, or otherwise communicate with us.

You may also provide us with additional data. For example, when you use our
identity monitoring services, you will have the option to provide your social
media log-in information so that we can monitor your social media accounts.

We automatically collect information about your interactions with the Services
as well as devices on which the Services are installed. 

For example, we may collect and use the following:

 * Details about your computers, devices, applications, and networks, including
   internet protocol (IP) address, device IDs, and other device identifiers that
   are automatically assigned to your computer or device when you access the
   Internet, browser type and language, language preferences, hardware type,
   operating system, pages that you visit before and after using the Services
   and, in some cases, the date and time of your visit, and other actions taken
   through use of the Services such as preferences.
 * Details about your internet, app, or network usage (including URLs or domain
   names of websites you visit, or traffic data); and performance information,
   crash logs, and other aggregate or statistical information.

In order to provide you our Services, including to detect and evaluate malware
and spam, we may scan, collect, and store URLs and traffic data, as well as
metadata about files downloaded from the Internet, such as name and size.

How Do We Use the Information We Collect?


To Help Protect You
When you install or use our Services, it will run in the background of your
device or environment to help predict threats and better protect you, your
devices, and your information. For example, McAfee may use information to:

 * Analyze data sent to/from your device(s) to isolate and identify threats,
   vulnerabilities, viruses, suspicious activity, spam, and attacks, and
   communicate with you about potential threats;
 * Participate in threat intelligence networks, conduct research, and adapt
   products and services to help respond to new threats;
 * Check for Service updates and create performance reports on our Services, to
   ensure they are performing properly; and

To Run Our Business
We also use the information we collect for other business purposes, including
to:

 * Analyze your behavior to measure, customize, and improve our Site and
   Services, including developing new products and services;
 * Advertise McAfee products and services that we think may be of interest to
   you;
 * Provide customer support, troubleshoot issues, and respond to requests,
   questions, and comments;
 * Communicate about, and administer participation in, special events, programs,
   surveys, contests, sweepstakes, and other offers and promotions;
 * Conduct market and consumer research and trend analyses;
 * Enable posting on our blogs, forums, and other public communications;
 * Prevent, detect, identify, investigate, and respond to potential or actual
   claims, liabilities, prohibited behavior, and criminal activity; and
 * Comply with and enforce legal rights, requirements, agreements, and policies.

Third-Party Advertising

We work with third-party advertising companies to display or deliver ads to you
while you are on our Site or using some Services. These third-party advertisers
may collect data about your interaction with the Site or Services or others’
sites or services to measure the effectiveness of their ads and to personalize
advertising content. See our Cookie Notice to learn more about how McAfee and
these advertising partners use tracking technologies like cookies and the
choices available to you.

Who Do We Share Personal Data With?

Generally, we disclose the information we collect to provide the Services, to
communicate with you, to advertise or promote our Services, to facilitate
changes to or transfers of our business, as required by law, or with your
consent. We may share Personal information in the following ways:

 * With current and future members of the McAfee family of companies for the
   purposes described in this Notice;
 * With service providers who perform services for us (the list of our
   sub-processors for Consumer Products is available upon request for where
   required under applicable laws)
 * If we believe disclosure is necessary and appropriate to prevent physical,
   financial, or other harm, injury, or loss, including to protect against fraud
   or credit risk;
 * To legal, governmental, or judicial authorities as instructed or required by
   those authorities and applicable laws, or in relation to a legal activity,
   such as in response to a subpoena or investigation of suspected illicit or
   illegal activities, or where we believe in good faith that users may be
   engaged in illicit or illegal activities, or where we are bound by contract
   or law to enable a customer or business partner to comply with applicable
   laws;
 * In connection with, or during negotiations for, an acquisition, merger, asset
   sale, or other similar business transfer that involves all or substantially
   all of our assets or functions where Personal Data is transferred or shared
   as part of the business assets (provided that such party agrees to use or
   disclose such Personal Data consistent with this Notice or gains your consent
   for other uses or disclosures);
 * With your consent or at your direction, such as when you choose to share
   information or publicly post content and reviews (for example, social media
   posts); and
 * With persons of your choosing and at your discretion, should the product you
   are subscribed to allow that functionality.
 * We may also share aggregate data that does not identify you or any specific
   device with third parties.

How Do We Protect Your Data?

We use administrative, organizational, technical, and physical safeguards to
protect the Personal Data we collect and process. Our security controls are
designed to maintain data confidentiality, integrity, and an appropriate level
of availability.

What Choices Do You Have About Your Personal Data?

Individual Rights in Personal Data
In accordance with applicable law, you may have the right to: (i) request
confirmation of whether we are processing your Personal Data; (ii) obtain access
to or a copy of your Personal Data; (iii) receive a portable copy of your
Personal Data, or ask us to send that information to another organization (the
“right of data portability”); (iv) seek correction or amendment of inaccurate,
untrue, incomplete, or improperly processed Personal Data; (v) restrict our
processing of your Personal Data; (vi) object to our processing of your Personal
Data; and (vii) request erasure of Personal Data held about you by us, subject
to certain exceptions prescribed by law.

If you would like to exercise any of these rights, please visit our Individual
Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/gdpr-data-request.html
or contact us as set forth below. We will process such requests in accordance
with applicable laws. To protect your privacy, we may take steps to verify your
identity before fulfilling your request. For some requests and where permitted
by law, an administrative fee may be charged. We will advise you of any
applicable fee prior to performing your request.

How Long Does McAfee Retain the Personal Data it Collects?

McAfee will keep your Personal Data for the minimum period necessary for the
purposes set out in this Notice, namely (i) for as long as you are a registered
subscriber or user of our products or (ii) for as long as your Personal Data are
necessary in connection with the lawful purposes set out in this Notice, for
which we have a valid legal basis or (iii) for as long as is reasonably
necessary for business purposes related to provision of the Services, such as
internal reporting and reconciliation purposes, warranties or to provide you
with feedback or information you might request. Where required by law, we will
delete your biometric data within three years of your last interaction with the
Services.

In addition, if any relevant legal claims are brought, we may continue to
process your Personal Data for such additional periods as are necessary in
connection with that claim.

Once the abovementioned periods, each to the extent applicable, have concluded,
we will either permanently delete, destroy, or de-identify the relevant Personal
Data so that it can no longer reasonably be tied to you.

Children's Privacy

Some of McAfee’s products provide security features that parents may use to
monitor their child’s activity online, physical location, or use of a registered
device. WebAdvisor is not one of these products. If you are under the age of 18,
you must have your parent’s permission to access the Services. McAfee urges
parents to instruct their children never to give out their real names,
addresses, or phone numbers, without parental permission. If you learn that your
child has provided us with Personal Data without your consent, you may alert us
by contacting us as described below. If we learn that we have collected any
Personal Data from children under 13 (and in certain jurisdictions under the age
of 16), we will promptly take steps to delete such information and terminate the
child’s account.

Data Transfers
McAfee is headquartered in the United States (see Contact Us for addresses), and
we have operations, entities, and service providers in the United States and
throughout the world. As such, we and our service providers may transfer your
Personal Data to, or store or access it in, jurisdictions that may not provide
equivalent levels of data protection as your home jurisdiction. We will take
steps to ensure that your Personal Data receives an adequate level of protection
in the jurisdictions in which we process it.

Residents of the European Economic Area

If you are in the European Economic (EEA), the following additional disclosures
apply.

Data Controller
Where you purchase or download one of McAfee’s consumer products, McAfee Ireland
Limited acts as the Controller of your Personal Data.

Legal Basis for Processing
When we process your Personal Data, we will only do so in the following
situations:

 * We need to use your Personal Data to perform our responsibilities under our
   contract with you (e.g. processing payments for and providing the Services
   you purchase or request).
 * We have a legitimate interest in processing your Personal Data. For example,
   we have a legitimate interest in processing your Personal Data to provide,
   secure, and improve our Services, in communicating with you about changes to
   our Services, and in informing you about new services or products.
 * We have your consent to do so.
 * We need to process your Personal Data to comply with our legal obligations.

Data Transfers
We transfer Personal Data to countries outside of the EEA or Switzerland through
a series of intercompany agreements based on the Standard Contractual Clauses in
accordance with EU law and applicable EU regulations.

Individual Rights Requests and Withdraw Consent
You may submit a request to exercise your rights in Personal Data using the
mechanisms explained under "What Choices Do You Have About Your Personal Data?"
above. If you initially consented to our processing of your Personal Data, you
may withdraw your consent using those mechanisms or by contacting us using the
contact information below.

Supervisory Authority and Complaints

If you are an EU/EEA Data Subject and have a concern about our practices
concerning the processing of Personal Data that we are not able to resolve, you
have the right to lodge a complaint with the data protection authority where you
reside or in which you work, or in which the alleged infringement occurred, each
as applicable, or by contacting the Irish supervisory authority for data
protection issues, at https://www.dataprotection.ie/docs/Home/4.htm, or +353 57
868 4800.

Residents of Japan, Argentina, and Canada

If you are a resident of Japan, Argentina, or Canada and you have an inquiry
regarding your personal information held by McAfee, including your personal
information collected through your use of our products you may request further
information using the Individual Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/gdpr-data-request.html.

Residents of California

Your California Privacy Rights - Shine the Light Law

McAfee does not share information that identifies you personally with
non-affiliated third parties for their own marketing use without your
permission.

California Consumer Privacy Act

If you are a resident of California, you may submit a request to exercise your
rights in Personal Data using the Individual Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/gdpr-data-request.html
For purposes of the California Consumer Privacy Act, McAfee does not “sell” your
Personal Data.

Residents of Nevada

McAfee does not sell information that identifies you personally with
non-affiliated third parties. If you would like to make a request that we not
sell identifying information about you in the future, you may make a request
using the contact information below.

Links to Other Websites

Our Site and Services may contain links to other websites for your convenience
and information. These websites may be operated by companies not affiliated with
McAfee. Linked websites may have their own privacy policies or notices, which we
strongly suggest you review if you visit those websites. We are not responsible
for the content, privacy practices, or use of any websites that are not
affiliated with McAfee.

Contact Us

Click here to contact us regarding this Privacy Notice or other related Privacy
issues. You can also write to us as follows:

In the US by registered mail:
McAfee
Attn: Legal Department – Privacy Office
6220 America Center Drive San Jose, CA 95002 USA

or call us at +1 (888) 847-8766

In the European Economic Area by registered post:
McAfee
Attn: Legal Department
2000 City Gate
Mahon
Cork
Ireland
T12 RRC9

or call us at +353 21 467 2000

In Japan by registered mail:
McAfee Co. Ltd.
Attn. Legal Department
Shibuya Mark City West,
Dougenzaka 1-12-1,
Shibuya-ku,
Tokyo, 150-0043 Japan

In South Korea by registered mail:
Attn: Chief Privacy Officer, copy to the Legal Department – Privacy Office
McAfee Korea Limited
5F. Gangnam Finance Center
152, Teheran-ro, Gangnam-gu, Seoul
Korea 06236


MCAFEE REFUND POLICY

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McAfee Refund Policy


MCAFEE TRADEMARKS & LOGOS

--------------------------------------------------------------------------------

The trademarks of McAfee, LLC (“McAfee”), including its name marks, service
marks, logos, and brands, are important intellectual property rights and
valuable assets. They are the means by which our customers know that they are
buying or using a genuine McAfee product or service. McAfee takes protection of
its intellectual property rights seriously. You must have permission from McAfee
to use a McAfee trademark or logo. If you have any questions, please contact
your McAfee representative or send inquiries to the McAfee Legal Department at:

McAfee Trademarks and Brands
McAfee Legal Department
5000 Headquarters Drive
Plano, TX 75024
USA
Email MBGeneralLegal@McAfee.com

Trademark Guidelines

You may refer to McAfee's products and services by their associated McAfee
trademarks and service marks, but not McAfee’s logos, so long as (a) such
references are truthful, fair, and not misleading, and (b) you use only the
minimum amount of the trademark as necessary to identify McAfee as the source of
the product and service. When making such use of the McAfee trademarks, you must
use the appropriate trademark symbol and acknowledgment of McAfee’s ownership of
the trademark in question. Additionally, you are specifically prohibited from
and MAY NOT:

 * Incorporate McAfee’s trademarks into your own product names, service names,
   trademarks, logos, or company names;
 * Adopt marks or logos that are confusingly similar to McAfee’s marks and
   logos;
 * Use any McAfee name, mark, or logo in connection with your goods or services
   in a manner that suggests McAfee is the source of, or otherwise approves of
   or is connected with, your goods or services, when no such express source,
   approval, or connection exists; or
 * Make use of McAfee’s logos without a license or written permission from
   McAfee.

If you are an express LICENSEE of McAfee trademark(s) or logo(s), you have
entered into a marketing program agreement, business alliance agreement, or
specific permission grant to use a McAfee trademark or logo. The agreement that
you signed with McAfee will identify the license terms, including the trademarks
available for use and guidelines for such use. If you are such a LICENSEE of a
McAfee trademark or logo, your license agreement that you signed with McAfee may
have special trademark and logo permissions or usage guidelines different than
the guidelines set forth herein. If so, please follow the special permissions or
guidelines provided to you pursuant to your written license agreement.

If you are a SUPPLIER of products or services to McAfee, and you have been given
permission to use a McAfee trademark or logo, you may only display or use the
McAfee trademark or logo in accordance with the guidelines set forth herein as
supplemented or modified by your written agreement with McAfee. You may not use
a McAfee trademark in a manner that implies endorsement or approval of your
products or services by McAfee without specific written permission from McAfee.
The goodwill derived from using any part of a McAfee trademark exclusively
belongs to and inures to the benefit of McAfee.

Reporting Misuse of McAfee Trademarks

If you learn of any misuse of a McAfee trademark, we’d like to hear about it.
Please report any inappropriate trademark use to your McAfee representative or
via email to MBGeneralLegal@McAfee.com.

McAfee Trademark Information

The following are trademarks owned by McAfee. This is not an exhaustive list,
and if you have questions about a McAfee trademark, please contact the McAfee
Legal Department. Other names and brands may be claimed as the property of
others.

 * MCAFEE®
 * Active Protection™
 * GTI™
 * LiveSafe™
 * QuickClean™
 * Real Protect™
 * Shredder™
 * SiteAdvisor®
 * Stinger®
 * Techmaster®
 * True Key®
 * TrustedSource™
 * VirusScan®

These guidelines are subject to change without notice.
Last Updated: August 12, 2021


MCAFEE WEBSITE TERMS OF SERVICE

--------------------------------------------------------------------------------

1. Introduction and Scope

This document is an agreement between You and McAfee, LLC and its subsidiaries
(“McAfee,” “our,” “we” or “us”). You acknowledge and agree that by accessing or
using this website or other websites or webpages owned and operated by McAfee or
its subsidiaries, you have agreed to be bound and abide by these terms of
service (“Terms of Service”), our privacy notice (“Privacy Notice”) and any
additional terms that apply. These Terms of Service govern your access to and
use of McAfee.com and other websites or webpages owned and operated by McAfee or
its subsidiaries (the “McAfee Sites”), including any content functionality and
services offered on or through the McAfee Sites. If you do not agree to all of
these Terms of Service and any additional terms that apply to you, do not use
the McAfee Sites.

Please consult McAfee’s website for more information regarding our Privacy
Notice, DMCA Copyright Policy, Refund Policy, Terms of Sale, Anti-Piracy Policy,
Trademark Guidelines, Virus Protection Pledge and other valuable information
(the “Policies”). All of these policies are incorporated into these Terms of
Service by reference.

2. Change to the Terms of Service

McAfee may revise these Terms of Service at any time without giving notice. All
revisions are effective immediately when posted, and apply to any access to and
use of the McAfee Sites thereafter. Your continued use of the McAfee Sites
following the posting of changes to these Terms of Service constitutes
acceptance of those changes. If you do not agree to any changes made to these
Terms of Service, you may not access or use the McAfee Sites.

3. Accessing the McAfee Sites and Account Security

We reserve the right to withdraw or amend any of the McAfee Sites, and any
service or material we provide on the McAfee Sites, at our sole discretion
without notice. We will not be liable if for any reason all or any part of the
McAfee Sites are unavailable at any time or for any period. From time to time,
we may restrict access to some parts of the McAfee Sites, or all of the McAfee
Sites, to users, including registered users.

You are responsible for:


 * Making all arrangements necessary for you to have access to the McAfee Sites.
 * Ensuring that all persons who access the McAfee Sites through your internet
   connection are aware of these Terms of Service and comply with them.

To access the McAfee Sites or some of the resources they offer, you may be asked
to provide certain registration details or other information. It is a condition
of your use of the McAfee Sites that all the information you provide on the
McAfee Sites is correct, current and complete. You agree that all information
you provide to register with the McAfee Sites or otherwise, including but not
limited to through the use of any interactive features on the McAfee Sites, is
governed by our Privacy Notice, and you consent to all actions we take with
respect to your information consistent with our Privacy Notice.

If you choose, or are provided with, a user name, password or any other piece of
information as part of our security procedures, you must treat such information
as confidential, and you must not disclose it to any other person or entity. You
also acknowledge that your account is personal to you and agree not to provide
any other person with access to the McAfee Sites or portions of them using your
user name, password or other security information. You also agree to ensure that
you exit from your account at the end of each session. You should use particular
caution when accessing your account from a public or shared computer so that
others are not able to view or record your password or other personal
information.

You agree that you are entirely responsible for the security of your password
and for all aspects of keeping your account secure. Furthermore, you are
entirely responsible for any and all activities that occur on your account. You
agree to notify us immediately of any unauthorized access to or use of your user
name or password or any other breach of security. We will not be liable for any
loss that you may incur as a result of someone else using your password or
account, either with or without your knowledge. However, you can be held liable
for losses incurred by us or another party due to someone else using your
account or password. You may not use anyone else’s account at any time without
the permission of the account holder.

We have the right to disable any user name, password or other identifier,
whether chosen by you or provided by us, at any time in our sole discretion for
any or no reason, including if, in our opinion, you have violated any provision
of these Terms of Service. Additionally, we reserve the right to determine if
you have violated these Terms of Service, and to take any other action we deem
appropriate, including termination or suspension of your access to and use of
the McAfee Sites.

4. Intellectual Property Rights

All content, features and functionality on the McAfee Sites, including, but not
limited to, Marks (defined below), designs, text, graphics, sounds, images,
videos, software, and other McAfee Site materials are the intellectual property
of McAfee, one of its affiliates, its licensors or other providers of such
material, and (i) are protected by United States and international copyright,
trademark, patent, trade secret and other intellectual property or proprietary
rights laws, and (ii) except as stated herein, may not be modified, copied,
displayed, transmitted, published, reproduced or distributed in any form without
our prior written permission. If you wish to make any use of material on the
McAfee Sites prohibited by this section, you may request permission by writing
to: media@mcafee.com

If you print, copy, modify, download or otherwise use or provide any other
person with access to any part of the McAfee Sites in breach of these Terms of
Service, your right to use the McAfee Sites will cease immediately and you must,
at our option, return or destroy any copies of the materials you have made. No
right, title or interest in or to the McAfee Sites or any content on the McAfee
Sites, except for the nonexclusive, limited license expressly granted to you, is
transferred to you, and all rights not expressly granted are reserved by McAfee.
Any use of the McAfee Sites not expressly permitted by these Terms of Service is
a breach of these Terms of Service and may violate copyright, trademark and
other laws.


Provided that you comply with these terms, McAfee grants to you a nonexclusive,
limited license to access and use the McAfee Sites as a current or potential
customer, vendor, or business partner of McAfee or for non-commercial purposes.
You may not use the McAfee Sites for any other purpose. We reserve all rights
not expressly granted herein.

5. Trademarks and Brands

McAfee, the McAfee logo, and all related names, logos, product and service
names, designs and slogans (“Marks”) are the exclusive and valuable property of
McAfee or its subsidiaries. The Marks can only be reproduced or displayed with
our specific prior written permission, and only in accordance with McAfee
Trademark Policy and Guidelines available on McAfee's website.

6. Limited Copyright Permission

Subject to the terms of an applicable software or service license or other
written agreement, McAfee grants you permission under its copyrights to display,
copy, or download materials from the McAfee Sites for personal, non-commercial
and informational use only, provided that You DO NOT:

 * Modify the Materials;
 * Remove or alter any copyright or other proprietary notices contained in the
   Materials;
 * Frame or utilize framing techniques, to display the Materials at a domain not
   owned by McAfee; or
 * Use any McAfee-owned mark or product name as a meta-tag or other “hidden
   text” for search engines in a manner that does not inure benefit to McAfee.

7. Translations

Where McAfee has provided a translation of the English-language version of a
McAfee Site, these Terms of Service, or other materials, you agree that:

 * The translations are only for your convenience;
 * The English-language version governs your use of the materials provided by
   McAfee; and
 * The English-language version shall take precedence in the event of a conflict
   between the English-language version and the translated version (except as
   prohibited by local law).

8. Errors

The McAfee Sites may contain typographical, technical inaccuracies or other
content errors. We do not warrant the accuracy of any information posted on the
McAfee Sites. You should use only the current McAfee Sites dedicated to your
country or geographic region and also confirm the accuracy and completeness of
information through sources other than the McAfee Sites before making decisions
relating to products, services or other matters made available through the
McAfee Sites. We disclaim all liability and responsibility arising from any
reliance placed on information posted on the McAfee Sites by you or any other
visitor to the McAfee Sites, or by anyone who may be informed of any of its
contents.

9. User Contributions 

The McAfee Sites may contain message boards, chat rooms, personal web pages or
profiles, forums, bulletin boards and other interactive features (collectively,
"Interactive Services") that allow users to post, submit, publish, display or
transmit to other users or other persons (hereinafter, "post") content or
materials (collectively, "User Contributions") on or through the McAfee Sites.

All User Contributions must comply with the Content Standards set out in these
Terms of Service.

Any User Contribution you post to the McAfee Sites will be considered
non-confidential and non-proprietary. By providing any User Contribution on the
McAfee Sites, you grant us and our affiliates and service providers, and each of
their and our respective licensees, successors and assigns the right to use,
reproduce, modify, perform, display, distribute and otherwise disclose to third
parties any such material for any purpose.

You represent and warrant that:

 * You own or control all rights in and to the User Contributions and have the
   right to grant the license granted above to us and our affiliates and service
   providers, and each of their and our respective licensees, successors and
   assigns.
 * All of your User Contributions do and will comply with these Terms of
   Service.

You understand and acknowledge that you are responsible for any User
Contributions you submit or contribute, and you, not McAfee, have full
responsibility for such content, including its legality, reliability, accuracy
and appropriateness. We are not responsible, or liable to any third party, for
the content or accuracy of any User Contributions posted by you or any other
user of the McAfee Sites.

We reserve the right to:

 * Remove or refuse to post any User Contributions for any or no reason in our
   sole discretion.
 * Take any action with respect to any User Contribution that we deem necessary
   or appropriate in our sole discretion, including if we believe that such User
   Contribution violates these Terms of Service, including the Content Standard,
   infringes any intellectual property right or other right of an person or
   entity, threatens the personal safety of users of the McAfee Sites or the
   public or could create liability for McAfee.
 * Disclose your identity or other information about you to any third party who
   claims that material posted by you violates their rights, including their
   intellectual property rights or their right to privacy.
 * Take appropriate legal action, including without limitation, referral to law
   enforcement, for any illegal or unauthorized use of the McAfee Sites.
 * Terminate or suspend your access to all or part of the McAfee Sites for any
   or no reason, including without limitation, any violation of these Terms of
   Service.

Without limiting the foregoing, we have the right to fully cooperate with any
law enforcement authorities or court order requesting or directing us to
disclose the identity or other information of anyone posting any materials on or
through the McAfee Sites. YOU WAIVE AND HOLD HARMLESS MCAFEE AND ITS AFFILIATES,
LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN
BY MCAFEE OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS
INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY
EITHER MCAFEE OR ANY OF THE FOREGOING PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We do not undertake to review material before it is posted on the McAfee Sites,
and cannot ensure prompt removal of objectionable material after it has been
posted. Accordingly, we assume no liability for any action or inaction regarding
transmissions, communications or content provided by any user or third party. We
have no liability or responsibility to anyone for performance or nonperformance
of the activities described in this section. 

10. Content Standards

These content standards apply to any and all User Contributions and use of
Interactive Services. User Contributions must in their entirety comply with all
applicable federal, state, local and international laws and regulations. Without
limiting the foregoing, User Contributions must not:

 * Contain any material which is defamatory, obscene, indecent, abusive,
   offensive, harassing, violent, hateful, inflammatory or otherwise
   objectionable.
 * Promote sexually explicit or pornographic material, violence, or
   discrimination based on race, sex, religion, nationality, disability, sexual
   orientation or age.
 * Infringe any patent, trademark, trade secret, copyright or other intellectual
   property or other rights of any other person.
 * Violate the legal rights (including the rights of publicity and privacy) of
   others or contain any material that could give rise to any civil or criminal
   liability under applicable laws or regulations or that otherwise may be in
   conflict with these Terms of Service and our Privacy Notice.
 * Be likely to deceive any person.
 * Promote any illegal activity, or advocate, promote or assist any unlawful
   act.
 * Cause annoyance, inconvenience or needless anxiety or be likely to upset,
   embarrass, alarm or annoy any other person.
 * Impersonate any person, or misrepresent your identity or affiliation with any
   person or organization.
 * Involve commercial activities or sales, such as contests, sweepstakes and
   other sales promotions, barter or advertising.
 * Give the impression that they emanate from or are endorsed by us or any other
   person or entity, if this is not the case.

11. User Information; Copyright Infringement

If you elect to submit any information, including any confidential or
proprietary information, other than credit card information, through the McAfee
Sites, it will be deemed and treated by McAfee as NON-CONFIDENTIAL. Other than
credit card information, if you submit any information to McAfee through the
McAfee Sites, you hereby grant us a royalty-free, perpetual, worldwide,
irrevocable, non-exclusive license (including a waiver of any moral rights)
under your intellectual property rights to use, copy, modify, display, perform
and distribute any such submitted information, and to incorporate any submitted
information into other works in any form, media, or technology now known or
later developed. We are not responsible for the accuracy of content on any area
of the McAfee Sites where users may post or transmit information. McAfee’s
Privacy Notice outlines the manner in which we (or others acting on our behalf)
collect, use and share information about you in connection with your use of the
McAfee Sites, and it is your responsibility to review our Privacy Notice prior
to agreeing to these Terms of Service.

For any claims that any content on the McAfee Sites, including user submissions,
infringe upon any third-party’s intellectual property rights or rights of
publicity or privacy, please refer to our DMCA Copyright Policy for the proper
notification procedure.

12. Information About You and Your Visits to the McAfee Sites

All information we collect on the McAfee Sites is subject to our Privacy Notice.
By using the McAfee Sites, you consent to all actions taken by us with respect
to your information in compliance with the Privacy Notice.

13.  Additional Terms

The McAfee products and services offered on the McAfee Sites may be subject to
additional terms and conditions. Additional licensing terms and conditions apply
for software you download from the McAfee Sites (including software that is
required for use of certain McAfee services), which are disclosed in an End-User
License Agreement (“EULA”) that accompanies or is included with such software.
Use of the software is governed by the terms of the EULA. Any software that is
made available for download from the McAfee Sites or for which a fee is charged
is the copyrighted work of McAfee or its suppliers. If you purchase McAfee
products or services, you will be unable to install any software that is
accompanied by or includes a EULA, unless you agree to the terms and conditions
of such EULA.  Any reproduction or redistribution of the software not in
accordance with the EULA is expressly prohibited by law, and may result in
severe civil and criminal penalties. Violators will be prosecuted to the maximum
extent possible. Unless indicated otherwise, if there is a conflict between
these Terms of Service and the additional terms, the additional terms will
govern.

14. Third-Party Content and Links

The McAfee Sites may display content provided by third parties and links to
third-party web pages, including advertisements and solicitations to purchase
their products or services. You acknowledge that we are not responsible for the
third-party content. You also agree that we ARE NOT responsible or liable for
any losses or damages you experience with any third-party content upon which you
chose to rely or advertisements to which you respond, and that you must contact
the third party directly for any remedies that may be available to you. We are
not responsible for any transactions you may enter into with third parties,
regardless of whether you discovered them or linked to them from the McAfee
Sites. If you access a non-McAfee-owned or controlled website, even if it
displays one of our Marks, it is independent from McAfee and we do not have any
control of the content on that website. We also are not responsible or liable to
you or any third party, for any inaccuracies or other issues with the content of
any materials provided by any third parties.

15.  Linking to the Website and Social Media Features

You may link to the McAfee Sites, provided you do so in a way that is fair and
legal and does not damage our reputation or take advantage of it, but you must
not establish a link in such a way as to suggest any form of association,
approval or endorsement on our part without our express written consent.

The McAfee Sites may provide certain social media features that enable you to:

 * Link from your own or certain third-party websites to certain content on the
   McAfee Sites.
 * Send e-mails or other communications with certain content, or links to
   certain content, on the McAfee Sites.
 * Cause limited portions of content on the McAfee Sites to be displayed or
   appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and solely with
respect to the content they are displayed with and otherwise in accordance with
any additional terms and conditions we provide with respect to such features.
Subject to the foregoing, you must not:

 * Establish a link from any website that is not owned by you.
 * Cause the McAfee Sites or portions of them to be displayed, or appear to be
   displayed by, for example, framing, deep linking or in-line linking, on any
   other site.
 * Link to any part of the McAfee Sites other than the homepage of one of those
   sites.
 * Otherwise take any action with respect to the materials on the McAfee Sites
   that is inconsistent with any other provision of these Terms of Service.

The website from which you are linking, or on which you make certain content
accessible, must comply in all respects with the Content Standards set out in
these Terms of Service.

You agree to cooperate with us in causing any unauthorized framing or linking
immediately to cease. We reserve the right to withdraw linking permission
without notice.

We may disable all or any social media features and any links at any time
without notice in our discretion.

16. Domain-Specific Terms

Additional terms that apply to certain domains owned by McAfee are described
below. Please note that specific pages on those domains may have additional
terms that are not described here.  

 * SiteAdvisor.com: SiteAdvisor is a software program and website that provides
   users with an opinion to guide users about certain risks that may be
   associated with a website. The SiteAdvisor software displays color-coded
   symbols next to links provided by major search engines, and the
   SiteAdvisor.com site has dossier pages to provide information on the factors
   that affect the site rating. The SiteAdvisor site ratings are primarily
   derived using automated methods; the software cannot detect or examine every
   possible aspect of website design, nor can it determine the intent of the
   site owner. McAfee does not control or assume responsibility for the content
   of the third-party sites, and some of the third-party sites may have content
   that you find objectionable, inappropriate, or offensive. THE SITEADVISOR
   SITE RATINGS ARE NOT A GUARANTEE OF ANY PARTICULAR SITE’S SPECIFIC PRACTICES
   OR TRUSTWORTHINESS, AND IN NO CASE DO THE SITEADVISOR SITE RATINGS REPRESENT
   AN ENDORSEMENT BY MCAFEE OF THE SITE’S CONTENT, GENERAL SUBJECT MATTER,
   OVERALL QUALITY, OR USEFULNESS.  
 * McAfeeSECURE.com: The McAfee SECURE service is a paid service for website
   owners that examines their websites for potential vulnerabilities on a daily
   basis, and, if no issues are found, enables the site to display a McAfee
   SECURE trustmark. The McAfeeSECURE.com domain has additional specific terms
   governing the McAfee SECURE service at this link:
   https://www.mcafeesecure.com/terms.

17. Regional Product Availability

The McAfee Sites may contain references to McAfee products and services that are
not available in your country or region. McAfee may not intend to announce or
make available such products and services in your geographical region. For the
most accurate product and service availability, please use your country- or
region-specific McAfee website.

18. Export Control Laws

Any software downloaded from the McAfee Sites is subject to applicable export
laws and regulations. The export or reexport of software in violation of export
control laws and regulations is strictly prohibited. By downloading, purchasing
or using any software from the McAfee Sites, you acknowledge that you have read
and understood this notice and agree to comply with all applicable export laws
and regulations.

19. DISCLAIMER OF WARRANTY

YOUR USE OF THE MCAFEE SITES, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED
THROUGH THE MCAFEE SITES IS AT YOUR OWN RISK. THE MCAFEE SITES, THEIR CONTENT
AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE MCAFEE SITES ARE PROVIDED ON AN
“AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.
MCAFEE DISCLAIMS ANY WARRANTY THAT THE MCAFEE SITES, OR YOUR ACCESS TO THE
MCAFEE SITES, WILL BE UNINTERRUPTED, SECURE, RELIABLE, TIMELY OR ERROR-FREE.
MCAFEE DOES NOT REPRESENT OR WARRANT THE ACCURACY, CONTENT, COMPLETENESS,
LEGALITY, RELIABILITY, OPERABILITY, OR AVAILABILITY OF ANY PRODUCTS, SERVICES,
INFORMATION, OR MATERIAL DISPLAYED OR DOWNLOADED FROM THE MCAFEE SITES. YOUR USE
OF THE MCAFEE SITES, INCLUDING IF YOU DOWNLOAD OR OTHERWISE OBTAIN PRODUCTS,
MATERIALS OR DATA THROUGH THE USE OF THE MCAFEE SITES, SERVICES, OR PRODUCTS, IS
AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES
TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM USE OF THE MCAFEE
SITES, SERVICES, OR PRODUCTS OR THE DOWNLOAD OF SUCH PRODUCT, MATERIAL OR DATA.
IF THE JURISDICTION WHERE YOU ARE LOCATED LIMITS THE EXCLUSION OF WARRANTIES,
THEN THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT AVAILABLE UNDER THE LAW.

20. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES IS MCAFEE, ITS AFFILIATES, SUBSIDIARIES OR LICENSORS
LIABLE TO YOU FOR ANY DIRECT OR INDIRECT DAMAGES WHATSOEVER (INCLUDING, BUT NOT
LIMITED TO, INCIDENTAL, RELIANCE, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES
WHETHER OR NOT FORESEEN, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL
DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS
OF GOODWILL, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION)
RELATED TO OR ARISING FROM THE MCAFEE SITES OR ON ACCOUNT OF YOUR USE, MISUSE,
OR RELIANCE ON THE INFORMATION, SERVICES OR PRODUCTS AVAILABLE ON THE MCAFEE
SITES, INCLUDING WEBSITES LINKED TO OR ACCESSED FROM THE MCAFEE SITES AND ANY
PRODUCTS DOWNLOADED FROM, OR SERVICES ACCESSED THROUGH THE MCAFEE SITES. THIS
LIMITATION OF LIABILITY SHALL APPLY WHETHER SUCH CLAIM IS BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY (EVEN IF MCAFEE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). THIS LIMITATION OF
LIABILITY SHALL APPLY TO THE FULLEST EXTENT OF APPLICABLE LAW.

21. Indemnification

You agree to defend, indemnify and hold harmless McAfee, its affiliates,
licensors and service providers, and its and their respective officers,
directors, employees, contractors, agents, licensors, suppliers, successors and
assigns from and against any claims, liabilities, damages, judgments, awards,
losses, costs, expenses or fees (including reasonable attorneys' fees) arising
out of or relating to your violation of these Terms of Service or your use of
the McAfee Sites, including, but not limited to, your User Contributions, any
use of the McAfee Sites’ content, services and products other than as expressly
authorized in these Terms of Service or your use of any information obtained
from the McAfee sites.

22. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE
TERMS OF SERVICE OR THE MCAFEE SITES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER
THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS
PERMANENTLY BARRED.

23. Governing Law

These Terms of Service and all claims related to them, their execution, or the
performance of the parties under them, shall be governed by and construed in
accordance with the laws of the State of California, without giving effect to
its conflict of laws provisions or your actual state or country of residence,
and shall not be governed by the provisions of the United Nations Convention on
Contracts for the International Sale of Goods, the Brussels or Lugano
Conventions, or the Rome or Rome 1 Conventions.

24. Waiver and Severability

No waiver by McAfee of any term or condition set forth in these Terms of Service
shall be deemed a further or continuing waiver of such term or condition or a
waiver of any other term or condition, and any failure of McAfee to assert a
right or provision under these Terms of Service shall not constitute a waiver of
such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal
of competent jurisdiction to be invalid, illegal or unenforceable for any
reason, such provision shall be eliminated or limited to the minimum extent such
that the remaining provisions of these Terms of Service will continue in full
force and effect.

25. Entire Agreement

These Terms of Service, our Privacy Notice and other Policies incorporated by
reference constitute the sole and entire agreement between you and McAfee with
respect to the McAfee Sites and supersede all prior and contemporaneous
understandings, agreements, representations and warranties, both written and
oral, with respect to the McAfee Sites.

26. Force Majeure

Under no circumstances shall McAfee, its affiliates, subsidiaries, or licensors
be held liable for any delay or failure in performance resulting directly or
indirectly from acts of nature, forces, or causes beyond its reasonable control,
including, without limitation, Internet failures, computer equipment failures,
telecommunication equipment failures, other equipment failures, loss of data,
electrical power failures, strikes, labor disputes, riots, insurrections, civil
disturbances, shortages of labor or materials, fires, floods, storms,
explosions, acts of God, war, governmental actions, orders of domestic or
foreign courts or tribunals, non-performance of third parties, or loss of or
fluctuations in heat, light, or air-conditioning.

27. Comments and Concerns

The McAfee Sites are operated by McAfee, LLC.

All notices of copyright infringement claims should be sent to the copyright
agent designated in our Copyright Policy in the manner and by the means set
forth therein.

All other feedback, comments, requests for technical support and other
communications relating to the McAfee Sites should be directed
to: media@mcafee.com

LAST UPDATED: June 23, 2021

 * McAfee Virus Protection Pledge

 * Redemption and Refund Process for VPP


MCAFEE VIRUS PROTECTION PLEDGE

--------------------------------------------------------------------------------

What is McAfee Virus Protection Pledge?

From the moment you subscribe, we’re here to help keep your devices virus-free
with our multi-layered protection. We want you to know that you can browse, bank
and shop online safely with the knowledge that you have one of the best security
services in the world protecting your digital life.

The Virus Protection Pledge provides you with the confidence that in the event a
supported device gets a virus, a McAfee expert will remove it. If we can’t, we
will offer a refund.

Our Virus Protection Pledge (VPP) is subject to and governed by the Virus
Protection Pledge Terms & Conditions and the McAfee License Agreement.

To qualify for VPP and its virus removal and refund features, you must be
enrolled in our auto-renewal service and meet the requirements set forth in the
Full Terms. Below is a summary of the key terms:

 1. VPP is only valid for qualifying products, supported devices and specified
    languages and countries, as set out in our System Requirements.
 2. Your subscription must be actively enrolled in automatic renewal (turned on)
    and your account must have a valid credit card, debit card, or other payment
    mechanism on file. If you opt out of auto-renewal, you will not be entitled
    to VPP and its free virus removal service and refund features.
 3. To be eligible for the VPP virus removal service and qualify for a refund in
    the event we cannot remove a virus, you must have a McAfee anti-virus
    product installed and active on the qualifying device prior to the infection
    of the virus.
 4. Standalone services and products which do not include AV Protection, such as
    McAfee WebAdvisor or McAfee True Key, are not covered. Additionally, this
    Pledge does not apply to small business or enterprise products and services.
 5. A high speed internet connection is required to perform the virus removal
    service.
 6. Eligibility ends when your paid subscription ends.
 7. You must purchase, renew, or upgrade your subscription directly from
    McAfee.com; or if you have purchased the subscription from a retailer,
    valid, current proof of purchase is required. Our refund will be a full
    refund of the actual price paid for the current subscription term.
 8. Applicable law or regulation(s) of the country in which you reside may limit
    or alter the availability or scope of the Pledge.

THIS REFUND DOES NOT APPLY TO, AND WE ARE NOT RESPONSIBLE FOR, ANY LOSS OR
DAMAGES CAUSED BY A VIRUS OR OTHER MALWARE.

Virus Protection Pledge – Terms & Conditions

If we are unable to remove a virus or other malware from your Qualifying Device
protected by our Anti-Virus Software, you are entitled to obtain a refund (the
“Pledge”) as described in these Virus Protection Pledge Terms & Conditions
(these “Pledge Terms”). These Pledge Terms are subject to and governed by
the McAfee License Agreement available on our website which is hereby
incorporated by reference. All refunds are expressly conditioned upon your
agreement to the McAfee License Agreement and these Pledge Terms.

 1. Refund Eligibility
    In order to be eligible for a refund, you must meet the following
    conditions:
    1. The Pledge only applies to qualifying device(s) that meet the System
       Requirements specified in the McAfee License Agreement (each a
       “Qualifying Device”). Additionally, a high speed internet connection is
       required.
    2. You must have a McAfee anti-virus product installed and active on the
       qualifying device which is covered by the Pledge (“Anti-Virus Software”)
       prior to the infection of the virus. The Anti-Virus Software covered by
       the Pledge are listed in the System Requirements. The Pledge does not
       apply to standalone services and products which do not include virus
       protection, such as: McAfee WebAdvisor, McAfee True Key, McAfee Battery
       Optimizer, TechMaster PC-Tune Up, McAfee Mobile Security for iPhone and
       iPad, and McAfee Mobile Security for Android.
    3. Only paid, active subscriptions to Anti-Virus Software are eligible for a
       refund under the Pledge. Your eligibility for a refund under the Pledge
       expires upon expiration or termination of the subscription to the
       Anti-Virus Software.
    4. The Pledge is only valid in the languages and countries we support, as
       set out in the Virus Protection Pledge entry in the System Requirements.
       As of the Date Last Updated, this includes: English, in Australia,
       Canada, India, Malaysia, New Zealand, Philippines, Singapore, United
       Kingdom & United States.
    5. The Pledge does not apply to trial subscriptions or free software.
    6. You must purchase, renew, or upgrade your subscription directly from
       McAfee.com; or if you have purchased the subscription from a retailer,
       valid, current proof of purchase is required.
    7. Your subscription to Anti-Virus Software must be actively enrolled in
       automatic renewal. Your account must have a valid credit card, debit
       card, or other payment mechanism on file with us, and your automatic
       renewal settings must be turned on. If you opt out of autorenewal, you
       will not be entitled to the virus removal service or entitled to receive
       a refund.
    8. Applicable law or regulation(s) of the country in which the Qualifying
       Device is located may limit or alter the availability or scope of the
       Pledge.
       
 2. Exclusions
    
    McAfee is not responsible for, and the refund DOES NOT apply to any loss or
    damage(s) incurred as a result of viruses. This Pledge applies solely to
    McAfee’s efforts to remove viruses from a Qualifying Device running
    Anti-Virus Software. It does not apply to other attacks, security breaches,
    threats, or damages resulting therefrom. For example, the Pledge will not
    cover losses or damage resulting from malware or viruses that (i) delete or
    destroy your data; (ii) modify your files; or (iii) encrypt files on your
    drive (such as ransomware that uses asymmetric encryption). The only way for
    you to protect yourself from these types of attacks is frequent back-ups of
    your data to another device or location. Additionally, this Pledge does not
    apply to small business or enterprise products and services.

 3. Services
    
    McAfee shall provide the virus removal services as set forth in the Virus
    Removal Service Terms of Service which is hereby incorporated by reference.

 4. Refund
    
    Annual or Monthly Anti-Virus Software Subscriptions. If you purchased an
    annual or monthly subscription to Anti-Virus Software, our refund will be a
    full refund of the actual price paid for the specific Anti-Virus Software
    subscription in the current subscription term (monthly or annual as
    purchased).
    
    Multi-Year Anti-Virus Software Subscriptions. If you purchased a multi-year
    subscription to Anti-Virus Software for a lump sum price, our refund will be
    a refund of the actual price paid for the specific Anti-Virus Software
    subscription.
    
    Bundled Subscriptions. If you purchased the subscription to Anti-Virus
    Software as part of a bundle of products/services, your refund will be the
    price of the Anti-Virus Software as posted on our website, not to exceed the
    total price paid for that bundle.
    
    For all subscription types, any savings, rebates, refunds, shipping,
    handling, and taxes are not refundable, except in states or jurisdictions
    where shipping and taxes are refundable.

 5. Redemption and requesting a Refund
    
    The process you must follow to redeem the pledge and request a refund is
    available here.

 6. Disclaimer
    
    While McAfee will make commercially reasonable efforts to remove a virus
    from your Qualifying Device running Anti-Virus Software, you understand and
    agree it is possible that a virus may not be removable, and McAfee does not
    guarantee that it will remove all viruses from your device(s). To the extent
    permitted by applicable law, McAfee will have no liability for loss of or
    recovery of data, service, or loss of use of systems(s) or networks arising
    out of the Pledge or any act or omission, including negligence, by McAfee
    and/or its representatives. To the extent permitted by applicable law,
    McAfee reserves the right to refuse, suspend or terminate the Pledge in its
    sole discretion. The Pledge is not transferable.

 7. Questions
    
    If you have any questions, comments or concerns about these Terms, please
    contact us at: Support.

LAST UPDATED: August 2, 2016.


REDEMPTION AND REFUND PROCESS FOR VIRUS PROTECTION PLEDGE

--------------------------------------------------------------------------------

1. Confirm your McAfee Virus Protection Pledge eligibility:

 1. Sign in to My Account
 2. Click on the tab of the device you think might be infected
 3. Select Installed McAfee Apps
 4. Look for “Virus Protection Pledge”

If you see... It means... Virus Protection Pledge: Available You’re covered with
our Virus Protection Pledge Virus Protection Pledge: Not Available You’re not
yet covered – sign up for Auto-renewal to enjoy our Virus Protection Pledge

Don’t see anything? Your subscription doesn’t offer our Virus Protection Pledge

2. If you believe your device is infected, please perform a full system scan


 1. Start your McAfee product.
 2. Click on the section of the screen labeled “Updates” to run a check for new
    program and virus definitions.
 3. Click “Scan your PC”. When the new “Scan your PC” section of the program
    window loads, click “Run a full scan.”
 4. After running the full scan, if you believe your computer is still infected,
    click here to download and run McAfee Malware Cleaner.

3. After running the full scan, if you believe your computer is still infected,
please contact  McAfee Support. Once we have determined your device has an
infection, our agent will remove the identified malware from your computer. If
our agent determines they cannot remove the malware from your machine, you will
receive a refund (in accordance with the VPP Terms & Conditions) by:

 1. Reversing the original credit card transaction, if McAfee processed the
    original payment transaction within the last six months;
    OR
    
 2. Mailing a check or visa gift card for the amount you paid for the product,
    if the original payment transaction occurred through a 3rd party, or the
    payment was processed by McAfee more than 6 months prior.

×

ASIA PACIFIC

--------------------------------------------------------------------------------

Australia - English


New Zealand - English

Singapore - English

Malaysia - English

Philippines - English

India - English

대한민국 - 한국어

日本 - 日本語

中国 - 简体中文

香港特別行政區 - 繁體中文

台灣 - 繁體中文

 

EUROPE

--------------------------------------------------------------------------------

Česká Republika - Čeština

Danmark - Dansk

Suomi - Suomi

France - Français

Deutschland - Deutsch

Ελλάδα - Ελληνικά

Ireland - English

Magyarország - Magyar

ישראל - עברית

Italia - Italiano

Nederland - Nederlands

Norge - Bokmål

Polska - Polski

 

Portugal - Português

Россия - Русский

España - Español

Sverige - Svenska

Suisse - Français

Schweiz - Deutsch

Türkiye - Türkçe

العربية - العربية

United Kingdom - English

 

LATIN AMERICA

--------------------------------------------------------------------------------

Argentina - Español

Brasil - Português

Chile - Español

Colombia - Español

México - Español

Perú - Español

 

NORTH AMERICA

--------------------------------------------------------------------------------

United States - English

Canada - English

Canada - Français

 




* Important Terms and Offer Details:

  Subscription, Free Trial, Pricing and Automatic Renewal Terms:

  Subscription, Free Trial, Pricing and Automatic Renewal Terms: 

The amount you are charged upon purchase is the price of the first term of your
subscription. The length of your first term depends on your purchase selection
(e.g. 1 month or 1 year).  Once your first term is expired, your subscription
will be automatically renewed on an annual basis (with the exception of monthly
subscriptions, which will renew monthly) and you will be charged the renewal
subscription price in effect at the time of your renewal, until you cancel
(Vermont residents must opt-in to auto-renewal.) Unless otherwise stated, if a
savings amount is shown, it describes the difference between the introductory
first term price (available only to customers without an existing McAfee
subscription) and the renewal subscription price (e.g., first term price vs.
each year thereafter). Pricing is subject to change. If the renewal price
changes, we will notify you in advance so you always know what’s going on. You
can cancel your subscription or change your auto-renewal settings any time after
purchase from your My Account page. To learn more, click here. You may request a
refund by contacting Customer Support within 30 days of initial purchase or
within 60 days of automatic renewal (for 1 year terms or longer). Your
subscription is subject to our License Agreement and Privacy Notice.
Subscriptions covering "all" devices are limited to supported devices that you
own. Product features may be added, changed or removed during the subscription
term.  Not all features may be available on all devices.  See System
Requirements for additional information. Free Trial Terms: At the end of your
trial period you will be charged $39.99 for the first term. After the first
term, you will be automatically renewed at the renewal price (currently
$124.99/yr). We will charge you 7-days before renewal. You can cancel at any
time before you are charged.

  **Free Benefits With Auto-Renewal:

 **Free Benefits With Auto-Renewal:

 * For many qualifying product subscriptions McAfee offers additional benefits
   for free when you are enrolled in auto-renewal. You can check your
   eligibility for these benefits in your My Account page. Not all benefits are
   offered in all locations or for all product subscriptions.  System
   Requirements apply.   Turning off auto-renewal terminates your eligibility
   for these additional benefits. 
 * Virus Protection Pledge (VPP): If we cannot remove a virus from your
   supported device we’ll refund you the amount you paid for your current term
   subscription.  The refund does not apply to any damage or loss caused by a
   virus.  You are responsible for backing up your data to prevent data loss.
   See terms here: mcafee.com/pledge.
 * Safe Connect VPN:  You will receive free, unlimited access to our VPN
   wireless on supported devices. Users not on auto-renewal have access to 500
   MB/month of bandwidth.

  ‡Additional Terms Specific to Identity Monitoring Service:

  ‡Additional Terms Specific to Identity Monitoring Service:

Eligibility: McAfee® Identity Monitoring Service Essentials is available within
active McAfee Total Protection and McAfee LiveSafe subscriptions with identity
monitoring for up to 10 unique emails. Phone number monitoring is enabled upon
activation of Automatic Renewal. Not all identity monitoring elements are
available in all countries. See Product Terms of Service for more information. 
Your subscription is subject to our License Agreement and Privacy Notice.
Product features may be added, changed or removed during the subscription term.
Some features may require registration and a valid ID number to activate. See
System Requirements for additional information. While McAfee Identity Monitoring
Service provides you tools and resources to protect yourself from identity
theft, no identity can be completely secure. US Only:
Fair Credit Reporting Act: You have numerous rights under the FCRA, including
the right to dispute inaccurate information in your credit report(s). Consumer
reporting agencies are required to investigate and respond to your dispute, but
are not obligated to change or remove accurate information that is reported in
compliance with applicable law. While this plan can provide you assistance in
filing a dispute, the FCRA allows you to file a dispute for free with a consumer
reporting agency without the assistance of a third party. Identity theft
coverage is not available in New York due to regulatory requirements.

 *  
 *  
 *  
 *  
 *  

--------------------------------------------------------------------------------


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