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JUNE 21–23, 2022|CLEVELAND, OH|#NRFPROTECT
NRF.com


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AGENDA

We are working hard on putting together a curated agenda.
Please check back often as we update our agenda frequently as we get closer to
the event.
All Dates
 
Tuesday June 21
Wednesday June 22
Thursday June 23
Print View


TUESDAY, JUNE 21

10:00am–12:00pm
COUNCIL MEETING




LP COUNCIL MEETING

10:00am–12:00pm
Council Meeting
Room 15
LP Council Meeting


12:00pm–4:00pm
SPECIAL PROGRAM




EXECUTIVE AFTERNOON

12:00pm–4:00pm
Special Program
Hilton Cleveland, Superior Ballroom C, Level 5
Executive Afternoon
Separate Registration Required


MICHELE STUART

CEO / Instructor / Investigator
JAG Investigations, Inc.


EDWIN COELLO

Sergeant
New York Police Department
NRF RETAIL CYBERSECURITY FORUM




NRF RETAIL CYBERSECURITY FORUM

12:00pm–4:00pm
NRF Retail Cybersecurity Forum
Hilton Cleveland, Superior Ballroom A, Level 5
NRF Retail Cybersecurity Forum
Separate Registration Required

1:00pm–1:05pm
NRF RETAIL CYBERSECURITY FORUM




WELCOME REMARKS

1:00pm–1:05pm
NRF Retail Cybersecurity Forum

Welcome Remarks


1:05pm–1:25pm
NRF RETAIL CYBERSECURITY FORUM




KEYNOTE DISCUSSION WITH THE FBI ON CYBERCRIME

1:05pm–1:25pm
NRF Retail Cybersecurity Forum

Keynote Discussion with the FBI on Cybercrime



BRYAN SMITH

Section Chief, Cyber Criminal Operations Section
Federal Bureau of Investigation
1:25pm–1:55pm
NRF RETAIL CYBERSECURITY FORUM




BUILDING STRONGER CONNECTIONS BETWEEN TECH, BUSINESS AND THE BOARDROOM

1:25pm–1:55pm
NRF Retail Cybersecurity Forum

Building stronger connections between tech, business and the boardroom



KATRINA CARRIZALES

Partner, Cyber, Risk and Regulatory
PwC


DAVID NOLAN

Vice President, Information Security
Aaron's
1:55pm–2:25pm
NRF RETAIL CYBERSECURITY FORUM




HOW WELL DO YOU KNOW THE RISKS POSED BY YOUR THIRD PARTIES AND SUPPLY CHAIN?

1:55pm–2:25pm
NRF Retail Cybersecurity Forum

How well do you know the risks posed by your third parties and supply chain?



DIANE BROWN

VP, IT Risk Management
Ulta Beauty


NICHOLAS FULLMER

Director
PwC
2:25pm–2:40pm
NRF RETAIL CYBERSECURITY FORUM




BREAK

2:25pm–2:40pm
NRF Retail Cybersecurity Forum

Break


2:40pm–3:00pm
NRF RETAIL CYBERSECURITY FORUM




THE LATEST ON THE CYBER THREAT LANDSCAPE: BUILDING THE PATH FOR CYBER RESILIENCE
AND READINESS

2:40pm–3:00pm
NRF Retail Cybersecurity Forum

The latest on the cyber threat landscape: Building the path for cyber resilience
and readiness



GERASIMOS STELLATOS

Principal
PwC
3:00pm–3:45pm
NRF RETAIL CYBERSECURITY FORUM




RACE TO OWN THE DATA-VALUE CHAIN

3:00pm–3:45pm
NRF Retail Cybersecurity Forum

Race to Own the Data-Value Chain



KEVIN MILLER

VP, Information Security & Customer Privacy
Tractor Supply Company


JAKE MEEK

Director, Information Governance & Privacy
PwC
3:45pm–4:00pm
NRF RETAIL CYBERSECURITY FORUM




CLOSING REMARKS

3:45pm–4:00pm
NRF Retail Cybersecurity Forum

Closing Remarks


5:00pm–7:00pm
NETWORKING EVENT




OPENING PARTY AT THE ROCK & ROLL HALL OF FAME

5:00pm–7:00pm
Networking Event
Rock & Roll Hall of Fame
Opening Party at the Rock & Roll Hall of Fame
Full Conference Pass  Expo Pass



WEDNESDAY, JUNE 22

7:15am–8:00am
NETWORKING EVENT




ATTENDEE BREAKFAST

7:15am–8:00am
Networking Event
Grand Ballroom Lobby
Attendee Breakfast
Full Conference Pass

8:00am–9:00am
KEYNOTE SESSION




EVY POUMPOURAS: UNDER PRESSURE; CULTIVATING RESILIENCE

8:00am–9:00am
Keynote Session
CIS Security Solutions Theatre
Evy Poumpouras: Under pressure; cultivating resilience
Full Conference Pass


EVY POUMPOURAS

Former Special Agent and Polygraph Examiner
United States Secret Service
9:15am–9:45am
CYBERSECURITY SESSION




CYBERSECURITY AS A BUSINESS ENABLER: LESSONS FROM TARGET

9:15am–9:45am
Cybersecurity Session
Room 26C
Cybersecurity as a Business Enabler: Lessons from Target
Full Conference Pass


KIM NASH

Bureau Chief, WSJ Pro Cybersecurity
The Wall Street Journal


JODIE KAUTT

Vice President, Cybersecurity
Target
DIGITAL FRAUD SESSION




REFUND AND POLICY ABUSE: WHY FRAUD TEAMS MUST EXPAND THEIR ROLE IN ORGANIZATIONS

9:15am–9:45am
Digital Fraud Session
Room 26A
Refund and policy abuse: Why fraud teams must expand their role in organizations
Full Conference Pass


NATHAN NIESE

Director, Digital Asset Protection
Gap Inc.


LINDA M. CAMPBELL

Director of Asset Protection
Designer Brands / DSW


KEITH THOMPSON

Senior Manager, Fraud and Investigations
Bass Pro Shops, Cabela’s
9:15am–10:15am
LOSS PREVENTION SESSION




ADAPT, SURVIVE, THRIVE: LP'S ONGOING JOURNEY

9:15am–10:15am
Loss Prevention Session
Room 25B
Adapt, survive, thrive: LP's ongoing journey
Full Conference Pass


DAVID JOHNSTON

Senior Director, Loss Prevention & Corporate Security
Inspire Brands


JAMES COSSEBOOM

Director, Asset Protection
Retail Business Services, an Ahold Delhaize USA Company


JON GOLD

Vice President, Supply Chain and Customs Policy
National Retail Federation


EDWIN EGEE

Vice President, Government Relations and Workforce Development
National Retail Federation


PETER CHIE

Operating Vice President, Asset Protection & Risk Management
Bloomingdale’s


CYNTHIA GRIZZLE, CFI

Vice President – Asset Protection
Family Dollar
10:00am–10:30am
LOSS PREVENTION SESSION




SECURITY PREDICTIONS FOR 2027

10:00am–10:30am
Loss Prevention Session
Room 26C
Security predictions for 2027
Full Conference Pass


DR. MARK H. BEAUDRY

Assistant Professor
Worcester State University
DIGITAL FRAUD SESSION




BNPL, WALLETS AND CRYPTO: HOW FRAUDSTERS ARE LEVERAGING NEW ONLINE PAYMENT
METHODS

10:00am–10:30am
Digital Fraud Session
Room 26A
BNPL, wallets and crypto: How fraudsters are leveraging new online payment
methods
Full Conference Pass


DJ MURPHY

Editor-in-Chief, Security Portfolio
Reed Exhibitions


DOUG KIRK

Business Process Specialist
BISSELL Homecare, Inc.
10:00am–12:00pm
COUNCIL MEETING




IT SECURITY COUNCIL MEETING

10:00am–12:00pm
Council Meeting
Room 15
IT Security Council Meeting


10:30am–11:00am
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




UTILIZING CYBERSECURITY TO HELP DRIVE CASEY'S STORE TRANSFORMATION & RESILIENCE
PRODUCED BY PALO ALTO NETWORKS

10:30am–11:00am
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
Utilizing cybersecurity to help drive Casey's store transformation & resilience
produced by Palo Alto Networks
Full Conference Pass  Expo Pass


AMIT CHETAL

Global Retail Director
Palo Alto Networks


RYAN HECKMAN

Cybersecurity Manager
Casey's General Stores
10:30am–2:30pm
EXPO




EXPO OPEN

10:30am–2:30pm
Expo
Expo
Expo Open
Full Conference Pass  Expo Pass

NRF FUSION CENTER




NRF FUSION CENTER

10:30am–2:30pm
NRF Fusion Center
Expo, Hall C
NRF Fusion Center
Full Conference Pass  Expo Pass

11:00am–11:20am
NRF FUSION CENTER




K-9 DEMONSTRATION

11:00am–11:20am
NRF Fusion Center
NRF Fusion Center
K-9 Demonstration


11:15am–11:45am
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




OPERATIONAL AWARENESS TO PROTECT YOUR ENTERPRISE PRODUCED BY ESRI

11:15am–11:45am
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
Operational awareness to protect your enterprise produced by ESRI
Full Conference Pass  Expo Pass


GARY SANKARY

Global Retail Industry
Esri


DR. READ HAYES

Research Scientist/Criminologist
University of Florida and LPRC
12:00pm–12:30pm
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




THE GREAT RECOVERY: COVID & RESIGNATIONS PRODUCED BY ACCERTIFY

12:00pm–12:30pm
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
The great recovery: Covid & resignations produced by Accertify



JOHN MATAS

Director of Global Fraud, Risk & Compliance Operations
Etsy Inc.


HOLLY SANDBERG

Senior Director, Global Fraud Prevention
Ticketmaster


ERIC DAWSON

Direct of Client Success
Accertify
12:00pm–12:45pm
NETWORKING EVENT




RETAILER TABLE TALKS

12:00pm–12:45pm
Networking Event
Expo - Food & Beverage Area (middle of Hall C)
Retailer Table Talks
Full Conference Pass  Expo Pass  Retailer Only

12:00pm–1:00pm
NETWORKING EVENT




EXPO LUNCH

12:00pm–1:00pm
Networking Event
Expo, Hall C (middle of hall)
Expo Lunch
Full Conference Pass  Expo Pass

12:00pm–1:30pm
SPECIAL PROGRAM




WOMEN IN LP LUNCHEON

12:00pm–1:30pm
Special Program
25B
Women in LP Luncheon
Full Conference Pass  Expo Pass  Retailer Only


TRACY WALDER

Former CIA Officer, FBI Special Agent, Educator, and Author

1:00pm–1:30pm
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




AFTER THE “BUY” BUTTON: ATTACKING OMNICHANNEL RISK PRODUCED BY APPRISS RETAIL

1:00pm–1:30pm
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
After the “Buy” button: Attacking omnichannel risk produced by Appriss Retail
Full Conference Pass  Expo Pass


NATHAN SMITH

SVP, Product
Appriss Retail


HEATHER BOLLING

Sr. Manager, Asset Protection Operations
The Home Depot
1:30pm–1:50pm
NRF FUSION CENTER




K-9 DEMONSTRATION

1:30pm–1:50pm
NRF Fusion Center
NRF Fusion Center
K-9 Demonstration


1:45pm–2:15pm
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




HOW BIG LOTS MAXIMIZES ROI FROM ADVANCED ANALYTICS PRODUCED BY ZEBRA

1:45pm–2:15pm
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
How Big Lots maximizes ROI from advanced analytics produced by Zebra
Full Conference Pass  Expo Pass


SCOTT PETHUYNE

Sr. Analytics Solution Consultant
Zebra Technologies


ROB LACOMMARE

VP, Asset Protection & Safety
Big Lots Stores, Inc
2:00pm–2:30pm
NETWORKING EVENT




EXPO ENERGY BREAK

2:00pm–2:30pm
Networking Event
Expo, Hall C
Expo Energy Break
Full Conference Pass  Expo Pass

2:30pm–3:15pm
CYBERSECURITY SESSION




RETAIL CYBERSECURITY THREATS: THE TOP FIVE THREATS FOR 2022 AND BEYOND

2:30pm–3:15pm
Cybersecurity Session
Room 26A
Retail cybersecurity threats: The top five threats for 2022 and beyond
Full Conference Pass


MICHELLE BAKER

Sr. Consultant
Visa


ERIC BALISH

Assistant to the Special Agent in Charge
United States Secret Service – Cleveland Field Office


JEN MILLER-OSBORN

Deputy Director of Threat Intelligence - Unit 42
Palo Alto Networks


DAMON BAGLEY

Information Security Officer
Living Spaces
LOSS PREVENTION SESSION




TAKING ACTION: HOW THE CALIFORNIA RETAILERS ASSOCIATION IS BATTLING ORGANIZED
RETAIL CRIME

2:30pm–3:15pm
Loss Prevention Session
Room 25B
Taking action: How the California Retailers Association is battling organized
retail crime
Full Conference Pass


CHRIS DESANTIS

Senior Director, Investigations
Macy's Inc.


RACHEL MICHELIN

President/CEO
California Retailers Association


RON FOSS

Division Asset Protection Manager
Albertsons, Inc.
2:30pm–3:30pm
LOSS PREVENTION SESSION




THE VIOLENCE PROJECT: HOW TO STOP A MASS SHOOTING EPIDEMIC

2:30pm–3:30pm
Loss Prevention Session
Room 26C
The Violence Project: How to stop a mass shooting epidemic
Full Conference Pass


MARK STINDE

Sr Vice President
The Integritus Group


JILLIAN PETERSON

Forensic psychologist, professor of criminology and author of The Violence
Project: How to Stop a Mass Shooting Epidemic
Hamline University


JAMES DENSLEY

Professor of criminal justice and author of The Violence Project: How to Stop a
Mass Shooting Epidemic
Metropolitan State University
3:30pm–4:15pm
CYBERSECURITY SESSION




NEW CHALLENGES FACING RETAIL CYBER LEADERS

3:30pm–4:15pm
Cybersecurity Session
Room 25B
New challenges facing retail cyber leaders
Full Conference Pass


KEMPER SEAY

CISO
Carter's


ADAM ISLES

Principal
Chertoff Group


ADAM MISHLER

VP, Global Chief Information Security Officer
Best Buy


JOSHUA LANDUYT

Director – Information Security
Cracker Barrel Old Country Store
DIGITAL FRAUD SESSION




WHY HAS FRAUD GONE HAYWIRE SINCE THE HOLIDAYS–AND WHAT CAN WE DO ABOUT IT?

3:30pm–4:15pm
Digital Fraud Session
Room 26A
Why has fraud gone haywire since the holidays–and what can we do about it?
Full Conference Pass


KELLY SAYRE

Founder & President
Diamond Arrow Group


HOLLY SANDBERG

Senior Director, Global Fraud Prevention
Ticketmaster


JASON GAMBER

Director, Loss Prevention
Tractor Supply Company
3:30pm–4:30pm
LOSS PREVENTION SESSION




PEEK-A-BOO, WE SEE YOU: HOW TO USE OPEN-SOURCE INTELLIGENCE IN TACTICAL
INVESTIGATIONS

3:30pm–4:30pm
Loss Prevention Session
CIS Security Solutions Theatre
Peek-a-boo, we see you: How to use open-source intelligence in tactical
investigations
Full Conference Pass


MICHELE STUART

CEO / Instructor / Investigator
JAG Investigations, Inc.
4:30pm–5:15pm
KEYNOTE SESSION




STRATEGIZING THE INVESTIGATIVE INTERVIEW: NOT A ONE-SIZE-FITS-ALL APPROACH

4:30pm–5:15pm
Keynote Session
CIS Security Solutions Theatre
Strategizing the investigative Interview: Not a one-size-fits-all approach
Full Conference Pass


DAVID THOMPSON, CFI

President and Partner
Wicklander-Zulawski & Associates, Inc.


TONY PAIXÃO, CFI, CFE

Executive Director
International Association of Interviewers
5:30pm–6:15pm
NETWORKING EVENT




NETWORKING MIXER

5:30pm–6:15pm
Networking Event
Grand Ballroom Lobby
Networking Mixer
Full Conference Pass



THURSDAY, JUNE 23

7:15am–8:00am
NETWORKING EVENT




ATTENDEE BREAKFAST

7:15am–8:00am
Networking Event
Grand Ballroom Lobby
Attendee Breakfast
Full Conference Pass

8:00am–8:15am
KEYNOTE SESSION




RING OF EXCELLENCE AWARD

8:00am–8:15am
Keynote Session
CIS Security Solutions Theatre, Grand Ballroom A
Ring of Excellence Award


8:15am–9:00am
KEYNOTE SESSION




LEADING WITH PASSION, EMPATHY AND RESILIENCE

8:15am–9:00am
Keynote Session
CIS Security Solutions Theatre
Leading with passion, empathy and resilience
Full Conference Pass


ART DELACRUZ

Top Gun Pilot and CEO
Team Rubicon
9:00am–9:15am
NETWORKING EVENT




BREAK

9:00am–9:15am
Networking Event
Grand Ballroom Lobby
Break
Full Conference Pass  Expo Pass

9:15am–9:45am
CYBERSECURITY SESSION




PURDUES AND PUR-DON’TS: A PRACTICAL APPROACH TO SUPPLY CHAIN CYBERSECURITY AT
ALBERTSON’S

9:15am–9:45am
Cybersecurity Session
Room 25B
Purdues and Pur-Don’ts: A practical approach to supply chain cybersecurity at
Albertson’s
Full Conference Pass


JACK HAMM

Cybersecurity CTO
Albertsons Companies


CHAD WALKER

Director, Portfolio Information Security Office
Albertsons Companies
LOSS PREVENTION SESSION




CHANGE IS HERE. IS YOUR LP TEAM READY?

9:15am–9:45am
Loss Prevention Session
Room 26C
Change is here. Is Your LP team ready?
Full Conference Pass


VIC JACINTO

U.S Safety & Security Manager
IKEA (IKEA North America Services, LLC)


ANTHONY GABINO

Director of Asset Protection
Kendra Scott
DIGITAL FRAUD SESSION




CHARTING CHANGES TO THE CHARGEBACKS PROCESS

9:15am–9:45am
Digital Fraud Session
Room 26A
Charting changes to the chargebacks process
Full Conference Pass


KARISSE HENDRICK

Owner/Principal Consultant
Chargelytics Consulting
9:45am–10:00am
NETWORKING EVENT




BREAK

9:45am–10:00am
Networking Event
Grand Ballroom Lobby
Break
Full Conference Pass  Expo Pass

10:00am–10:30am
CYBERSECURITY SESSION




THE VALUE OF PARTNERSHIP IN CYBER INVESTIGATIONS

10:00am–10:30am
Cybersecurity Session
Room 26A
The value of partnership in cyber investigations
Full Conference Pass


CHRISTIAN BECKNER

Vice President, Retail Technology & Cybersecurity
National Retail Federation


ERIN JOE

SVP, Strategy and Alliances
Mandiant
LOSS PREVENTION SESSION




ORGANIZED RETAIL CRIME: ANALYZING THE THREAT

10:00am–10:30am
Loss Prevention Session
Room 26C
Organized retail crime: Analyzing the threat
Full Conference Pass


BRIAN CAIRL

Senior Managing Director
K2 Integrity


ADINA HOLZMAN

Associate Managing Director
K2 Integrity
10:30am–2:30pm
EXPO




EXPO OPEN

10:30am–2:30pm
Expo
Expo
Expo Open
Full Conference Pass  Expo Pass

NRF FUSION CENTER




NRF FUSION CENTER

10:30am–2:30pm
NRF Fusion Center
Expo, Hall C
NRF Fusion Center
Full Conference Pass  Expo Pass

10:45am–11:15am
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




OPERATIONAL AWARENESS TO PROTECT YOUR ENTERPRISE PRODUCED BY ESRI

10:45am–11:15am
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
Operational awareness to protect your enterprise produced by ESRI
Full Conference Pass  Expo Pass


GARY SANKARY

Global Retail Industry
Esri


DR. READ HAYES

Research Scientist/Criminologist
University of Florida and LPRC
11:00am–11:20am
NRF FUSION CENTER




K-9 DEMONSTRATION

11:00am–11:20am
NRF Fusion Center
NRF Fusion Center
K-9 Demonstration


11:30am–12:00pm
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




CYBERCROOKS GET EDUCATED: TAKE TUTORIALS, REFUNDING, SYNTHETICS & THE ABSENCE OF
POWER PRODUCED BY ARKOSE LABS

11:30am–12:00pm
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
Cybercrooks get educated: Take tutorials, refunding, synthetics & the absence of
power produced by Arkose Labs
Full Conference Pass  Expo Pass


BRETT JOHNSON

Chief Criminal Officer
Arkose Labs
12:00pm–12:45pm
NETWORKING EVENT




RETAILER TABLE TALKS

12:00pm–12:45pm
Networking Event
Expo - Food & Beverage Area (middle of Hall C)
Retailer Table Talks
Full Conference Pass  Expo Pass  Retailer Only

12:00pm–1:00pm
NETWORKING EVENT




EXPO LUNCH

12:00pm–1:00pm
Networking Event
Expo, Hall C (middle of hall)
Expo Lunch
Full Conference Pass  Expo Pass

12:00pm–1:30pm
SPECIAL PROGRAM




NRF ORC/INVESTIGATORS' NETWORK AND LAW ENFORCEMENT LUNCH

12:00pm–1:30pm
Special Program
25B
NRF ORC/Investigators' Network and Law Enforcement Lunch
Full Conference Pass  Retailer Only

1:00pm–1:30pm
CYBER/DIGITAL FRAUD EXHIBITOR BIG IDEAS




HOW AI AND VIDEO ANALYTICS ADVANCEMENTS ARE HELPING REDUCE LOSSES AT CHECKOUT
PRODUCED BY CDW

1:00pm–1:30pm
Cyber/Digital Fraud Exhibitor Big Ideas
Expo Stage
How AI and video analytics advancements are helping reduce losses at checkout
produced by CDW
Full Conference Pass  Expo Pass


ANDY SZANGER

Director, Corporate Sales
CDW


MATT FORDE

Security Camera Analytics Evangelist
Everyangle
2:15pm–2:30pm
NETWORKING EVENT




GRAND PRIZE GIVEAWAY

2:15pm–2:30pm
Networking Event
NRF Fusion Center
Grand Prize Giveaway


2:30pm–3:15pm
KEYNOTE SESSION




ON THE EVE OF DISRUPTION: MANAGING GLOBAL RISK WITH RESILIENCE AND AGILITY

2:30pm–3:15pm
Keynote Session
CIS Security Solutions Theatre
On the eve of disruption: Managing global risk with resilience and agility
Full Conference Pass  Expo Pass


JOHN MATAS

Director of Global Fraud, Risk & Compliance Operations
Etsy Inc.


MARK TOMALLO

Chief Information Security Officer
Victoria’s Secret & Co


STEPHANIE MARTZ

Chief Administrative Officer and General Counsel
National Retail Federation


ANDREW MCLEAN

Chief Commercial Officer
American Eagle Outfitters, Inc.
3:15pm–4:00pm
KEYNOTE SESSION




RISKY BUSINESS: MANAGING VISIBLE AND INVISIBLE THREATS

3:15pm–4:00pm
Keynote Session
CIS Security Solutions Theatre
Risky business: Managing visible and invisible threats
Full Conference Pass  Expo Pass


SCOTT MCBRIDE

Chief Global Asset Protection Officer & CSO
American Eagle Outfitters Inc.


WILLIAM EVANINA

Founder and CEO
The Evanina Group

In partnership with

1101 New York Ave NW, Washington, DC 20005
1-800-673-4692 or +1-202-783-7971
Fax: 202-737-2849



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