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Wednesday, May 1, 2024
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Health|Senators Slam UnitedHealth’s C.E.O. Over Cyberattack

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SENATORS SLAM UNITEDHEALTH’S C.E.O. OVER CYBERATTACK

Several lawmakers questioned whether the company had become so large — with
tentacles in every aspect of the nation’s medical care — that the effects of the
hack were outsize.

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Andrew Witty, the chief executive of UnitedHealth Group, acknowledged before the
Senate Finance Committee that hackers had found a weakness in its cybersecurity
that forced the shutdown of a vast billing and payments system.Credit...Ting
Shen for The New York Times

By Reed Abelson and Noah Weiland

May 1, 2024Updated 3:54 p.m. ET

In a tense Senate hearing on Wednesday, lawmakers sharply criticized
UnitedHealth Group’s handling of the cyberattack that paralyzed the U.S. health
care system, citing the failure of its security systems and the potential
disclosure of sensitive medical information of millions of Americans.

Democratic and Republican senators questioned whether the cyberattack of Change
Healthcare, which manages a third of all U.S. patient records and some 15
billion transactions a year, was so vast because UnitedHealth is too deeply
embedded in nearly every aspect of the nation’s medical care.

UnitedHealth Group, which reported $372 billion in revenues in 2023 and is one
of the nation’s largest corporations, is not only the parent of Change but also
the parent of the country’s largest health insurer and a big pharmacy benefit
manager (OptumRx). United also oversees nearly one in 10 doctors in the country.

Subscribe to The Times to read as many articles as you like.



Reed Abelson covers the business of health care, focusing on how financial
incentives are affecting the delivery of care, from the costs to consumers to
the profits to providers. More about Reed Abelson

Noah Weiland writes about health care for The Times. More about Noah Weiland

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