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HARNESS CUSTOMER INSIGHTS ACROSS YOUR WHOLE BUSINESS WITH THE WORLD’S LEADING
CUSTOMER INSIGHTS MANAGER (CIM).

The future of your company is your customer. Through a new framework of Customer
Insights Management, Iterate is putting customer insights at the center of your
business, making them accessible and actionable across teams so that every
decision can be customer-obsessed.

Start your free trialGet a demo

Iterate is trusted by thousands of companies including

CNBCIFTTTMisfits MarketPaperless PostSeatGeekBirchbox


Listen


THE CIM IS TRANSFORMING HOW TEAMS WORK.

Finally, your teams can listen, learn, and act in a central place across all the
customer-focused parts of your business: product, marketing, user research,
and sales.


IN-APP MOBILE SURVEYS

Iterate’s mobile SDKs let you hear from your users directly within your mobile
app. They’re developer friendly, lightweight, and easy to set up.

Our in-app surveys allow you to target exactly the right people at the right
time within their user journey to make sure you’re getting the most relevant,
valuable feedback.

Collect feedback after a user has taken a specific actionUnderstand what people
are looking to achieve with your appRun customer satisfaction & effort score
surveys within your appFind out why people are hesitant to give permissions
accessGather general purpose feedback from your mobile app
Learn more about mobile surveys



ONE-CLICK EMAIL SURVEYS

Iterate embeds surveys directly into emails to maximize response rate, designing
them to work perfectly on mobile. Schedule surveys to send at a specific time,
or use Iterate’s integrations to connect to your marketing or analytics tool and
send based on specific triggers.

Find out how people feel, what they like, and what’s stopping them from using
your product more.

Ask what your customers thought of their most recent purchaseUnderstand why
lapsed users have stopped using your productsAutomatically run Net Promoter
Score surveys on a scheduleKnow if people are satisfied with your
current offeringsLearn what similar products and services people are using
See a demo email surveyLearn more



EMBEDDED WEBSITE SURVEYS

Iterate surveys put you directly in touch with your website visitors to learn
how you can change for the better—from your product to your website experience.
Understand loyalty with NPS, measure your overall brand satisfaction, and more.

You’ll understand not just what your customers are doing, but why.

Why do my visitors abandon their carts before purchasing?What do people think of
our new site navigation?When should we start launching new product options?What
is the demographic makeup of our website visitors?Are our visitors interested in
doing user research interviews with us?
See a demo website surveyLearn more


Learn


ADVANCED FILTERING AND SEGMENTATION

Iterate’s user-friendly filtering tools empower you to dig deep into the issues
that matter most to your customers, and understand at a glance how they’re
feeling and why.




GETTING OVERWHELMED WITH TEXT RESPONSES?

Asking customers to tell you what they think in their own words yields crucial
insights about your business, yet it can leave you with far too many responses
to read through yourself.




INTRODUCING: RESEARCH ASSISTANT

Iterate’s AI-powered Research Assistant reads through and analyzes text
responses to understand how your customers are feeling and why, so you never
miss a chance to improve.

Our advanced natural language processing capabilities seamlessly handle
responses in any language, effortlessly breaking down language barriers and
expanding your global reach.

Translate text responses into valuable insights »Learn more »
Automated AI reads up to 10+ million
responses in real-time
Uncovers key topics and related
customer sentiment
Alerts you to new and emerging areas
of concern

Act


SEAMLESS INTEGRATION WITH THE TOOLS YOU USE DAILY

Iterate’s customer insights flow directly into the apps and tools used by all
the teams at your business that are customer-focused: product, marketing, user
research, and sales.




“… GETTING THIS FEEDBACK WAS INVALUABLE!”

We help companies get the feedback they need, so they can develop the products
and experiences their consumers will love.

“Iterate was such a quick way for us to spin up questions on both our existing
UX and our ideas for future features – in a really on-brand, quick, and
code-less way.”

–Michael Pollak, Chief Experience Officer at Heyday

“We love using Iterate for customer surveys, as opposed to Google Forms. It is
super easy to build an on-brand survey & then analyze that data to share with
our team.”

–Erin Marino, Director of Marketing at The Sill
Read more from our customers
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WildNativeHeyDayThe SillBoll & BranchCurrentScentbirdFreshly


ENTERPRISE LEVEL SECURITY, WITH NO COMPROMISE.

Your customer’s trust is important to you - and it’s important to us too.
That’s why we’re serious about privacy & security.


Learn more about security at Iterate ↗


CREATE A FREE TRIAL ACCOUNT TODAY

Start your free 14-day trial now, no credit card required.

Start your free trialGet a demo


TWO WEEK FREE TRIAL

Prices scale based on usage

Iterate runs on popular apps, and from micro-blogs to Fortune 500 dot coms.

Hear from any audience size, send millions of email surveys per month.

Access all the features, send unlimited surveys and gather the insights you
need.

Learn more about our pricing

PRODUCTS

 * In-app mobile surveys
 * One-click email surveys
 * Embedded website surveys
 * Research Assistant
 * Customers
 * Pricing

INTEGRATIONS

 * Airship integration
 * Braze integration
 * Iterable integration
 * MoEngage integration
 * FullStory, HubSpot, Klaviyo,
   Mixpanel, Salesforce, Zapier,
   and many more integrations...

COMPANY

 * Careers
 * Security
 * Privacy Policy
 * Terms of Use

SUPPORT

 * Help center
 * Live chat
 * API docs
 * Email us

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