Submitted URL: https://helpdesk.polydeck.com/
Effective URL: https://helpdesk.polydeck.com/support/home
Submission: On March 02 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 6 IPs in 2 countries across 3 domains to perform 9 HTTP transactions. The main IP is 52.2.135.104, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.polydeck.com.
TLS certificate: Issued by R3 on March 2nd 2023. Valid for: 3 months.
This is the only time helpdesk.polydeck.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2 52.2.135.104 14618 (AMAZON-AES)
3 13.224.189.36 16509 (AMAZON-02)
2 13.224.189.18 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.84.102.83 16509 (AMAZON-02)
9 6
Apex Domain
Subdomains
Transfer
6 freshservice.com
assets9.freshservice.com — Cisco Umbrella Rank: 37619
assets4.freshservice.com — Cisco Umbrella Rank: 37762
assets1.freshservice.com — Cisco Umbrella Rank: 37633
assets5.freshservice.com — Cisco Umbrella Rank: 37522
449 KB
2 polydeck.com
helpdesk.polydeck.com
31 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 36
1 KB
9 3
Domain Requested by
2 assets4.freshservice.com helpdesk.polydeck.com
2 assets9.freshservice.com helpdesk.polydeck.com
2 helpdesk.polydeck.com 1 redirects helpdesk.polydeck.com
1 assets5.freshservice.com helpdesk.polydeck.com
1 assets1.freshservice.com helpdesk.polydeck.com
1 fonts.googleapis.com helpdesk.polydeck.com
9 6

This site contains no links.

Subject Issuer Validity Valid
helpdesk.polydeck.com
R3
2023-03-02 -
2023-05-31
3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01
2023-02-27 -
2023-11-05
8 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-02-08 -
2023-05-03
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.polydeck.com/support/home
Frame ID: 624B5FC722413DD88B4DC9F39A437F38
Requests: 9 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://helpdesk.polydeck.com/ HTTP 302
    https://helpdesk.polydeck.com/support/home Page URL

Page Statistics

9
Requests

89 %
HTTPS

20 %
IPv6

3
Domains

6
Subdomains

6
IPs

2
Countries

480 kB
Transfer

2081 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.polydeck.com/ HTTP 302
    https://helpdesk.polydeck.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.polydeck.com/support/
Redirect Chain
  • https://helpdesk.polydeck.com/
  • https://helpdesk.polydeck.com/support/home
106 KB
30 KB
Document
General
Full URL
https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.2.135.104 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-2-135-104.compute-1.amazonaws.com
Software
fwe /
Resource Hash
b3f9bb49722086a18a3141f97614984b9ca42774be4335530672c4c16a0e5d03
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
no-store, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 02 Mar 2023 15:55:18 GMT
etag
W/"ef298346dbbfab469eb4bb1960a71d6b"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
142
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
2b185c50-168d-47fc-b552-8459e63af8dd
x-runtime
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x-trace-id
00-92c676f2bf77c902750d9b24f9faf1a0-4654ff6b19088000-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-type
text/html; charset=utf-8
date
Thu, 02 Mar 2023 15:55:18 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.polydeck.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
44
x-frame-options
SAMEORIGIN
x-request-id
30b8d219-cd3b-419e-b62a-bcdf800825b0
x-runtime
0.027504
x-trace-id
00-87e17a584e7cb698b20a720220153e66-2c074bf443944cdd-00
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets9.freshservice.com/assets/cdn/
10 KB
4 KB
Script
General
Full URL
https://assets9.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-36.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Sun, 04 Dec 2022 07:04:06 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 3b02f73dccc5077f1ad544a27a475ed6.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
7635073
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
c3OqUo4aOxl-P5zO2yDgvxYqqmCnqu9_cvt7P_2MCQuDu54l9wUW4g==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-e7157ee4f8e4a32f275ef51f1041a59ec9d2670765d4b46bc5b6829fcc35bc36.js
assets9.freshservice.com/assets/cdn/i18n/
52 KB
14 KB
Script
General
Full URL
https://assets9.freshservice.com/assets/cdn/i18n/en-portal-e7157ee4f8e4a32f275ef51f1041a59ec9d2670765d4b46bc5b6829fcc35bc36.js
Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-36.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e7157ee4f8e4a32f275ef51f1041a59ec9d2670765d4b46bc5b6829fcc35bc36

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Tue, 21 Feb 2023 10:04:51 GMT
content-encoding
gzip
via
1.1 3b02f73dccc5077f1ad544a27a475ed6.cloudfront.net (CloudFront)
x-amz-version-id
hfrIneo.nEyfXscKaX2A9HaXWaEep90p
x-amz-cf-pop
FRA2-C1
age
798628
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
14303
last-modified
Mon, 13 Feb 2023 15:34:27 GMT
server
AmazonS3
etag
"c69b9a9c71975ea0986cb59d10f90b13"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
yBBLs0Iscs5UGZTLYu5ul86VG4BFnUB-cOa7h1dWkF_7tsuXUOI_bA==
expires
Tue, 13 Feb 2024 21:34:26 GMT
theme.css
helpdesk.polydeck.com/support_v2/
0
0

csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
assets4.freshservice.com/assets/cdn/
26 KB
6 KB
Stylesheet
General
Full URL
https://assets4.freshservice.com/assets/cdn/csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-18.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Wed, 18 Jan 2023 04:15:11 GMT
content-encoding
gzip
via
1.1 e0efba8a72628bfc3dc6d4d637b28302.cloudfront.net (CloudFront)
x-amz-version-id
lgybuRsyMkX5lO.B_Ayq9hWlGuuEMa5u
x-amz-cf-pop
FRA2-C1
age
3757208
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
5183
last-modified
Tue, 10 Jan 2023 10:49:23 GMT
server
AmazonS3
etag
"0f29d27bb68513a0f783482456e1b223"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
kNlXrNG5rxVVzZOMtk3TFf_7C7u3nWlLnNc3WdQG3o4HthWrN41A_w==
expires
Wed, 10 Jan 2024 16:49:22 GMT
css2
fonts.googleapis.com/
6 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
55d2ab860a7100b201e762c2046bc65a5d16236a0263dee3e95c711be581b345
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 02 Mar 2023 15:55:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 02 Mar 2023 15:42:25 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 02 Mar 2023 15:55:18 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets4.freshservice.com/assets/cdn/support_v2_lang/
2 KB
1 KB
Script
General
Full URL
https://assets4.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-18.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Sat, 21 Jan 2023 02:01:04 GMT
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
content-encoding
gzip
via
1.1 e0efba8a72628bfc3dc6d4d637b28302.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
3506054
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
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expires
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assets1.freshservice.com/assets/cdn/
2 MB
419 KB
Script
General
Full URL
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Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-189-36.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
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content-encoding
gzip
via
1.1 3b02f73dccc5077f1ad544a27a475ed6.cloudfront.net (CloudFront)
x-amz-version-id
RMrxg1lzCmvdbtgoLBoDz_9SoEtIBlfn
x-amz-cf-pop
FRA2-C1
age
6071
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
427603
last-modified
Thu, 02 Mar 2023 10:20:06 GMT
server
AmazonS3
etag
"ad126b4c00170980a46a4725fa082add"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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assets5.freshservice.com/assets/cdn/
33 KB
5 KB
Stylesheet
General
Full URL
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Requested by
Host: helpdesk.polydeck.com
URL: https://helpdesk.polydeck.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.84.102.83 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-84-102-83.nbo50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
eae963f4d1fc775a4e526fef9fc4b77958b6b1159c1a3275702117abfd19c835

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.polydeck.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Tue, 20 Dec 2022 13:42:31 GMT
content-encoding
gzip
via
1.1 9fe0ec26b9261769b53b0bc59e0f3e2c.cloudfront.net (CloudFront)
x-amz-version-id
W5uE39e7K4HqhOuPh7fC1oZ5xddzILMs
x-amz-cf-pop
NBO50-C1
age
6228769
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4626
last-modified
Tue, 20 Dec 2022 12:36:03 GMT
server
AmazonS3
etag
"be1c7365eab2af61ded03a536994c6eb"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
helpdesk.polydeck.com
URL
https://helpdesk.polydeck.com/support_v2/theme.css?v=FS481677702802

Verdicts & Comments Add Verdict or Comment

5 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations

1 Cookies

Domain/Path Name / Value
helpdesk.polydeck.com/ Name: _itildesk_session
Value: V0RRZVJnMTh3SURucFVKTmh2ZG1wc1BIUkFjS3lLK0g0ZllRbC9PVzJsTTRlWGF5UHJ5TmxWM2dtSUhTVlB0SjQrNk1ETVRkZkRIdUJwVEFSRjBhZnFFZGRGdkFrNHZPMEZvdlZpYXhaNllWenR4RldTaWdvMzVUdmdZZld1S2RtWGZUWkRNTC9lL01ma0dha3B6L3d0OWtPZHFrZTFjVXNaVW1jMWZieGsrc3A0SUFtN21ha1JLR1ZkbktLY2hELS1QSHZ2VkRlK085SkVPaGladkRsekxnPT0%3D--f399d7f6eb6d28cf926c2aba7b6d47fb7da75728

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block