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Text Content

 * Support
 * Process
 * FAQ
 * About
 * Reviews
 * Contact
 * 





ONLINE PAYMENT PLATFORM. SIMPLY DIGITAL SOLUTION.

If you have a transaction on your credit card or banking statement that
references SIMPLY DIGITAL BILL for your charge, you have made a purchase from a
website that trusts our services to handle the online payment processing for
your subscription, product order or service charge.

CONTACT US




HOW WE CAN HELP


TECHNICAL ASSITANCE

Our technical team is here to help you with any technical issues you may have.


LOGIN ISSUES

If you’re having trouble logging in and accessing your service, there are
several troubleshooting steps.


PAYMENTS QUESTIONS

You can easily track and find purchases made in the store with top customer
support.


SERVICE HELP

Use our tutorials to integrate Checkout or Custom Form on your website. Simple
integration, higher conversion.


YOUR MEMBERSHIP

Adjust billing frequency to your business needs – from a daily basis to charging
the same rate per 6 months.


INDIVIDUAL HELP

Feel free to reach out to us with any questions you have about how to maximize
the potential of our payments.


OUR SIMPLY SOLUTIONS

1


PAYMENTS FOR ANY BUSINESS

From ecommerce stores, to subscription businesses, to platforms and
marketplaces. 2


OPTIMIZE OPERATIONS

Understand your growth, churn, and retention rates with automatically generated
reports. 3


RECURRING BILLING FOR SAAS

SaaS can create multiple subscription plans to meet customer needs and
streamline their cash flow.


Contact us


F.A.Q.


QUESTIONS ABOUT BILLING

How do I cancel my subscription?


You can cancel your subscription anytime from this site or by requesting a
cancellation by email using this request.
You will keep access to the products bought until the end of the paid period.
Once you have cancelled successfully, you will receive a cancellation email.
If you should experience any problems to perform a cancellation, please contact
our support team.

I did not receive a confirmation mail after signing up.


Possible reasons could be:
you mistyped the email address;
the confirmation email is in your spam folder;
your payment has failed hence you do not have a subscription.

I was billed by EZDGTL.com and I don’t recognize the charge. What can I do?


We process payments for a wide range of apps and websites. Charges from us will
appear as EZDGTL.com on your bank statement. Please contact us and we will help
you locate your purchase.

What is a CVV2 code and where is it located?


The CVV2 code is a 3 digit number that is usually located on the backside of
your credit card. More info…


TECHNICAL QUESTIONS

How do I stream the movies on the site?


We advise using a broadband Internet connection, such as DSL or Cable, because
dial-up connections are usually too slow for streaming videos in higher quality.
For more information and in case the provided answer isn’t sufficient, please
contact our customer service center.

I can’t log in, why is that?


There are a few possible reasons. First, make sure your membership hasn’t
expired yet. It’s also possible that you are using the wrong username/password
combination. Check your purchase confirmation e-mail that was sent to you when
you originally signed up. All of your login info will be in that e-mail.
Check your junk/spam folder if you are using a web-based email service such as
Hotmail, Yahoo or Gmail, since they sometimes mistakingly send our e-mails
there.
If you deleted the e-mail or you are still having trouble logging in, please
contact our customer service center.

I forgot my password, how do I retrieve it?


In order to obtain your password, you must return to the site that you had
originally signed-up for and click on the „Forgot Password?“ link. You will then
be asked to provide both your username and e-mail address and once completed,
your password will be e-mailed back to you.
If you cannot remember your username in addition to your password and no longer
have the confirmation e-mail from the original sign-up, please contact us and we
will be more than happy to provide you with your password or any other login
information once your membership can be confirmed.
For more information and in case the provided answer isn’t sufficient, please
contact our customer service center.

What do I do if the streaming movies pause every few seconds?


First, you need to have a broadband internet connection such as DSL or Cable.
Dial-up connections are too slow for streaming good quality video.
If the movie is still freezing every few seconds after making sure you have the
latest version, try waiting 30 seconds before clicking the play button again.
That should give the player enough time to buffer enough video in advance to
play without stopping.
For more information and in case the provided answer isn’t sufficient, please
contact our customer service center.


ABOUT SIMPLY DIGITAL


DIGITAL PAYMENTS FOR A TRUSTED WORLD

Simply Digital is a technology company that builds economic infrastructure for
the internet. Businesses of every size – from new startups to public companies –
use our software to accept payments and manage businesses online.

We offer a personal and close approach, always ready to help and support our
customers.




TIME FOR YOUR DIRECT QUESTIONS

By clicking on "Send message“ button I confirm I have read and agree with our
Terms & Conditions




READY TO USE PLUGIN COMPATIBILITY




LET’S TALK ABOUT PAYMENTS!

Jessica Hughes

“Highly recommend this company! Their customer support team was patient in
answering every question I had.”

Mark Rogers

“I choose this company for my business and I am always satisfied with their
services as their communication is highly professional.”

Kelly Taylor

“Thank you for your services. I need a refund to be provided and I did not
expect so quick answer and positive response from them but I would really
surprised how fast has everything proceeded.”

Brent Keefe

“Great company! My purchase was rejected with a specific error and their
customer support replied to me with a dispatch and solve the issue very
quickly.”

Jennifer Turner

“Every time if I have some problem with a transaction the customer support team
is very helpful and patient with all the issues and queries I have.”

Travis Gray

“Very good customer support team that kept me informed all the way.”






OUR PARTNERS




BEST SECURITY STANDARTS


SIMPLY DIGITAL s.r.o. - Sokolovska 428/130, 186 00 Prague - VAT: CZ09139613
Privacy & Policy
Terms & Conditions
Contact us
Privacy & Policy

This privacy policy („Policy“) describes how the personally identifiable
information („Personal Information“) you may provide on the
simplydigitalbill.com website („Website“ or „Service“) and any of its related
products and services (collectively, „Services“) is collected, protected and
used. It also describes the choices available to you regarding our use of your
Personal Information and how you can access and update this information. This
Policy is a legally binding agreement between you („User“, „you“ or „your“) and
SIMPLY DIGITAL s.r.o. with registered office at Sokolovska 428/130, 186 00,
Praha 8 – Karlin, Czech Republic, ID No: 09139613 as Website operator
(„Operator“, „we“, „us“ or „our“). By accessing and using the Website and
Services, you acknowledge that you have read, understood, and agree to be bound
by the terms of this Policy. This Policy does not apply to the practices of
companies that we do not own or control, or to individuals that we do not employ
or manage.

Automatic collection of information

Our top priority is customer data security and, as such, we exercise the no logs
policy. We may process only minimal user data, only as much as it is absolutely
necessary to maintain the Website and Services. Information collected
automatically is used only to identify potential cases of abuse and establish
statistical information regarding the usage and traffic of the Website and
Services. This statistical information is not otherwise aggregated in such a way
that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are
or revealing any information by which someone could identify you as a specific,
identifiable individual. If, however, you wish to use some of the features on
the Website, you may be asked to provide certain Personal Information (for
example, your name and e-mail address). We receive and store any information you
knowingly provide to us when you fill any online forms on the Website. When
required, this information may include contact information such as email
address, address, etc.

Some of the information we collect is directly from you via the Website and
Services. However, we may also collect Personal Information about you from other
sources such as public databases and our joint marketing partners. You can
choose not to provide us with your Personal Information, but then you may not be
able to take advantage of some of the features on the Website. Users who are
uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal
obligation, we need to collect and use certain Personal Information. If you do
not provide the information that we request, we may not be able to provide you
with the requested products or services. Any of the information we collect from
you may be used to help us run and operate the Website and Services.

Processing your Personal Information depends on how you interact with the
Website and Services, where you are located in the world and if one of the
following applies: (i) you have given your consent for one or more specific
purposes; this, however, does not apply, whenever the processing of Personal
Information is subject to California Consumer Privacy Act or European data
protection law; (ii) provision of information is necessary for the performance
of an agreement with you and/or for any pre-contractual obligations thereof;
(iii) processing is necessary for compliance with a legal obligation to which
you are subject; (iv) processing is related to a task that is carried out in the
public interest or in the exercise of official authority vested in us; (v)
processing is necessary for the purposes of the legitimate interests pursued by
us or by a third party.

 Note that under some legislations we may be allowed to process information
until you object to such processing (by opting out), without having to rely on
consent or any other of the following legal bases below. In any case, we will be
happy to clarify the specific legal basis that applies to the processing, and in
particular whether the provision of Personal Information is a statutory or
contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of information

 Depending on the requested Services or as necessary to complete any transaction
or provide any service you have requested, we may share your information with
your consent with our trusted third parties that work with us, any other
affiliates and subsidiaries we rely upon to assist in the operation of the
Website and Services available to you. We do not share Personal Information with
unaffiliated third parties. These service providers are not authorized to use or
disclose your information except as necessary to perform services on our behalf
or comply with legal requirements. We may share your Personal Information for
these purposes only with third parties whose privacy policies are consistent
with ours or who agree to abide by our policies with respect to Personal
Information. These third parties are given Personal Information they need only
in order to perform their designated functions, and we do not authorize them to
use or disclose Personal Information for their own marketing or other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary to
comply with our legal obligations, resolve disputes, and enforce our agreements
unless a longer retention period is required or permitted by law. We may use any
aggregated data derived from or incorporating your Personal Information after
you update or delete it, but not in a manner that would identify you personally.
Once the retention period expires, Personal Information shall be deleted.
Therefore, the right to access, the right to erasure, the right to rectification
and the right to data portability cannot be enforced after the expiration of the
retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing
your information in a country other than your own. You are entitled to learn
about the legal basis of information transfers to a country outside the European
Union or to any international organization governed by public international law
or set up by two or more countries, such as the UN, and about the security
measures taken by us to safeguard your information. If any such transfer takes
place, you can find out more by checking the relevant sections of this Policy or
inquire with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In
particular, you have the right to do the following: (i) you have the right to
withdraw consent where you have previously given your consent to the processing
of your information; (ii) you have the right to object to the processing of your
information if the processing is carried out on a legal basis other than
consent; (iii) you have the right to learn if information is being processed by
us, obtain disclosure regarding certain aspects of the processing and obtain a
copy of the information undergoing processing; (iv) you have the right to verify
the accuracy of your information and ask for it to be updated or corrected; (v)
you have the right, under certain circumstances, to restrict the processing of
your information, in which case, we will not process your information for any
purpose other than storing it; (vi) you have the right, under certain
circumstances, to obtain the erasure of your Personal Information from us; (vii)
you have the right to receive your information in a structured, commonly used
and machine readable format and, if technically feasible, to have it transmitted
to another controller without any hindrance. This provision is applicable
provided that your information is processed by automated means and that the
processing is based on your consent, on a contract which you are part of or on
pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise
of an official authority vested in us or for the purposes of the legitimate
interests pursued by us, you may object to such processing by providing a ground
related to your particular situation to justify the objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data
protection rights and the Operator aims to take reasonable steps to allow you to
correct, amend, delete, or limit the use of your Personal Information. If you
wish to be informed what Personal Information we hold about you and if you want
it to be removed from our systems, please contact us. In certain circumstances,
you have the following data protection rights:

– You have the right to request access to your Personal Information that we
store and have the ability to access your Personal Information.

– You have the right to request that we correct any Personal Information you
believe is inaccurate. You also have the right to request us to complete the
Personal Information you believe is incomplete.

– You have the right to request the erase your Personal Information under
certain conditions of this Policy.

– You have the right to object to our processing of your Personal Information.

–  You have the right to seek restrictions on the processing of your Personal
Information. When you restrict the processing of your Personal Information, we
may store it but will not process it further.

–  You have the right to be provided with a copy of the information we have on
you in a structured, machine-readable and commonly used format.

–  You also have the right to withdraw your consent at any time where the
Operator relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our
collection and use of your Personal Information. For more information, please
contact your local data protection authority in the European Economic Area
(EEA).

California privacy rights

In addition to the rights as explained in this Policy, California residents who
provide Personal Information (as defined in the statute) to obtain products or
services for personal, family, or household use are entitled to request and
obtain from us, once a calendar year, information about the Personal Information
we shared, if any, with other businesses for marketing uses. If applicable, this
information would include the categories of Personal Information and the names
and addresses of those businesses with which we shared such personal information
for the immediately prior calendar year (e.g., requests made in the current year
will receive information about the prior year). To obtain this information
please contact us.

How to exercise these rights

Any requests to exercise your rights can be directed to the Operator through the
contact details provided in this document. Please note that we may ask you to
verify your identity before responding to such requests. Your request must
provide sufficient information that allows us to verify that you are the person
you are claiming to be or that you are the authorized representative of such
person. You must include sufficient details to allow us to properly understand
the request and respond to it. We cannot respond to your request or provide you
with Personal Information unless we first verify your identity or authority to
make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age
of 18. If you are under the age of 18, please do not submit any Personal
Information through the Website and Services. We encourage parents and legal
guardians to monitor their children’s Internet usage and to help enforce this
Policy by instructing their children never to provide Personal Information
through the Website and Services without their permission. If you have reason to
believe that a child under the age of 18 has provided Personal Information to us
through the Website and Services, please contact us. You must also be at least
16 years of age to consent to the processing of your Personal Information in
your country (in some countries we may allow your parent or guardian to do so on
your behalf).

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you
visit that you do not want to have your online activity tracked. Tracking is not
the same as using or collecting information in connection with a website. For
these purposes, tracking refers to collecting personally identifiable
information from consumers who use or visit a website or online service as they
move across different websites over time. The Website and Services do not track
its visitors over time and across third party websites. However, some third
party sites may keep track of your browsing activities when they serve you
content, which enables them to tailor what they present to you.

Links to other resources

The Website and Services contain links to other resources that are not owned or
controlled by us. Please be aware that we are not responsible for the privacy
practices of such other resources or third parties. We encourage you to be aware
when you leave the Website and Services and to read the privacy statements of
each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use, or disclosure. We maintain
reasonable administrative, technical, and physical safeguards in an effort to
protect against unauthorized access, use, modification, and disclosure of
Personal Information in its control and custody. However, no data transmission
over the Internet or wireless network can be guaranteed. Therefore, while we
strive to protect your Personal Information, you acknowledge that (i) there are
security and privacy limitations of the Internet which are beyond our control;
(ii) the security, integrity, and privacy of any and all information and data
exchanged between you and the Website and Services cannot be guaranteed; and
(iii) any such information and data may be viewed or tampered with in transit by
a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has
been compromised or users Personal Information has been disclosed to unrelated
third parties as a result of external activity, including, but not limited to,
security attacks or fraud, we reserve the right to take reasonably appropriate
measures, including, but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In the event
of a data breach, we will make reasonable efforts to notify affected individuals
if we believe that there is a reasonable risk of harm to the user as a result of
the breach or if notice is otherwise required by law. When we do, we will post a
notice on the Website.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website
and Services from time to time in our discretion and will notify you of any
material changes to the way in which we treat Personal Information. When we do,
we will revise the updated date at the bottom of this page. We may also provide
notice to you in other ways in our discretion, such as through contact
information you have provided. Any updated version of this Policy will be
effective immediately upon the posting of the revised Policy unless otherwise
specified. Your continued use of the Website and Services after the effective
date of the revised Policy (or such other act specified at that time) will
constitute your consent to those changes. However, we will not, without your
consent, use your Personal Information in a manner materially different than
what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and
conditions. By accessing and using the Website and Services you agree to be
bound by this Policy. If you do not agree to abide by the terms of this Policy,
you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to
contact us concerning any matter relating to individual rights and your Personal
Information, you may send an email to hello@simplydigitalbill.com.

This document was last updated on March 9, 2021


Terms & Condtions

These terms and conditions („Agreement“) set forth the general terms and
conditions of your use of the simplydigitalbill.com website („Website“ or
„Service“) and any of its related products and services (collectively,
„Services“). This Agreement is legally binding between you („User“, „you“ or
„your“) and SIMPLY DIGITAL s.r.o. with registered office at Sokolovska 428/130,
186 00, Praha 8 – Karlin, Czech Republic, ID No: 09139613 as Website operator
(„Operator“, „we“, „us“ or „our“). By accessing and using the Website and
Services, you acknowledge that you have read, understood, and agree to be bound
by the terms of this Agreement. If you are entering into this Agreement on
behalf of a business or other legal entity, you represent that you have the
authority to bind such entity to this Agreement, in which case the terms „User“,
„you“ or „your“ shall refer to such entity. If you do not have such authority,
or if you do not agree with the terms of this Agreement, you must not accept
this Agreement and may not access and use the Website and Services. You
acknowledge that this Agreement is a contract between you and the Operator, even
though it is electronic and is not physically signed by you, and it governs your
use of the Website and Services.

Age requirement

You must be at least 18 years of age to use the Website and Services. By using
the Website and Services and by agreeing to this Agreement you warrant and
represent that you are at least 18 years of age.

Links to other resources

Although the Website and Services may link to other resources (such as websites,
mobile applications, etc.), we are not, directly or indirectly, implying any
approval, association, sponsorship, endorsement, or affiliation with any linked
resource, unless specifically stated herein. We are not responsible for
examining or evaluating, and we do not warrant the offerings of, any businesses
or individuals or the content of their resources. We do not assume any
responsibility or liability for the actions, products, services, and content of
any other third parties. You should carefully review the legal statements and
other conditions of use of any resource which you access through a link on the
Website and Services. Your linking to any other off-site resources is at your
own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited
from using the Website and Services or Content: (a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts; (c) to
violate any international, federal, provincial or state regulations, rules,
laws, or local ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to harass,
abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national
origin, or disability; (f) to submit false or misleading information; (g) to
upload or transmit viruses or any other type of malicious code that will or may
be used in any way that will affect the functionality or operation of the
Website and Services, third party products and services, or the Internet; (h) to
spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or
immoral purpose; or (j) to interfere with or circumvent the security features of
the Website and Services, third party products and services, or the Internet. We
reserve the right to terminate your use of the Website and Services for
violating any of the prohibited uses.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will the
Operator, its affiliates, directors, officers, employees, agents, suppliers or
licensors be liable to any person for any indirect, incidental, special,
punitive, cover or consequential damages (including, without limitation, damages
for lost profits, revenue, sales, goodwill, use of content, impact on business,
business interruption, loss of anticipated savings, loss of business
opportunity) however caused, under any theory of liability, including, without
limitation, contract, tort, warranty, breach of statutory duty, negligence or
otherwise, even if the liable party has been advised as to the possibility of
such damages or could have foreseen such damages. To the maximum extent
permitted by applicable law, the aggregate liability of the Operator and its
affiliates, officers, employees, agents, suppliers and licensors relating to the
services will be limited to an amount greater of one dollar or any amounts
actually paid in cash by you to the Operator for the prior one month period
prior to the first event or occurrence giving rise to such liability. The
limitations and exclusions also apply if this remedy does not fully compensate
you for any losses or fails of its essential purpose.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the
Website and Services at any time, effective upon posting of an updated version
of this Agreement on the Website. When we do, we will revise the updated date at
the bottom of this page. Continued use of the Website and Services after any
such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and
conditions. By accessing and using the Website and Services you agree to be
bound by this Agreement. If you do not agree to abide by the terms of this
Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Agreement or wish
to contact us concerning any matter relating to it, you may send an email to
hello@simplydigitalbill.com.

This document was last updated on March 9, 2021



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