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PREMIER BANK ACCOUNT

Designed with your needs in mind


PREMIER BANK ACCOUNT

Designed with your needs in mind


PREMIER BANK ACCOUNT

Designed with your needs in mind


PREMIER BANK ACCOUNT

Designed with your needs in mind


PREMIER BANK ACCOUNT

Designed with your needs in mind

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Online Registration Terms & Condition User Information Completed


TERMS AND CONDITIONS

Before you can start using our online service you must agree to be bound by the
conditions below. You must read the conditions before you decide whether to
accept them. If you agree to be bound by these conditions, please click the I
accept button below. If you click on the Decline button, you will not be able to
continue your registration for our online services. We strongly recommend that
you print a copy of these conditions for your reference. 1. DEFINITIONS. In
these conditions the following words have the following meanings. - ACCOUNT: any
account which you hold and access via our online service. - ADDITIONAL SECURITY
DETAILS: the additional information you give us to help us identify you
including the additional security question you provide yourself. - IDENTITY
DETAILS: the access code we may provide you with. - Grand Credit Union ACCOUNT
NUMBER, PASSWORD and ACCOUNT PIN you choose to identify yourself when you use
our online service. - YOU, YOUR and YOURSELF refer to the person who has entered
into this agreement with us. 2. USING THE ONLINE SERVICE. a. These conditions
apply to your use of our online service and in relation to any accounts. They
explain the relationship between you and us in relation to our online service.
You should read these conditions carefully to understand how these services work
and your and our rights and duties under them. If there is a conflict between
these conditions and your account conditions, these conditions will apply. This
means that, when you use our online service both sets of conditions will apply
unless they contradict each other in which case, the relevant condition in these
conditions apply. b. If any of your accounts is a joint account, these
conditions apply to all of you together and any of you separately. If more than
one of you uses our online service you must each choose your own username,
password and additional security details. c. By registering to use our online
service, you accept these conditions and agree that we may communicate with you
by e-mail or through our website. d. When you use our online service you must
follow the instructions we give you from time to time. You are responsible for
ensuring that your computer, software and other equipment are capable of being
used with our online service. e. Our online sites are secure. Disconnection from
the Internet or leaving these sites will not automatically log you off. You must
always use the log off facility when you are finished and never leave your
machine unattended while you are logged in. As a security measure, if you have
not used the sites for more than a specified period of time we will ask you to
log in again. 3. WHAT RULES APPLY TO SECURITY? a. As part of the registration
for our online service you must provide us with identity details before we will
allow you to use the services for the first time. You must enter your identity
details immediately after signing in, so we can identify you. b. Every time you
use our online service you must give us your username, your password and the
answer to an additional security question. c. You can change your username or
password online by following the instructions on the screen. d. For
administration or security reasons, we can require you to choose a new username
or change your password before you use (or carry on using) our online service.
e. You must not write down, store (whether encrypted or otherwise) on your
computer or let anyone else know your password, identity details or additional
security details, and the fact that they are for use with your accounts. f. If
you think that someone else knows your password or any of your additional
security details or has used any of them to use our online service, you must do
the following: - For your password, change it online as soon as possible. If you
have difficulty changing your password, you must phone us on +1 234 567 8910
immediately. You can give us your username if you phone to change your password.
- For your additional security details, you will need to phone us immediately to
change your additional security details. g. We may give the police or any
prosecuting authority any information they need if we think it will help them
find out if someone else is using your username, password or any of your
additional security details. h. We may also keep any e-mails sent to or from us.
We do this to check what was written and also to help train our staff. i. If we
think that: - someone else is trying to use our service for your accounts; - the
wrong username, password or any of your additional security details have has
been used for your account; - you or someone else is using our online service
illegally; - you are not keeping to these conditions or the conditions of any of
your accounts; or - your username, password or any of your additional security
details might be known or used by someone else, we can stop you (or someone
else) using our online service. We will tell you as soon as possible if we do
this. j. We may require you to provide one or more of the additional security
details and/or enter your password again before we accept instructions about
your account. k. You must not tell anyone your password or additional security
details. You can give the Helpdesk your username if you need help to change your
password or need to report that someone else knows your password, username or
additional security details. l. For your protection, we occasionally check
requests to move or transfer money. Therefore, some transactions may be subject
to a delay of up to 24 hours whilst these checks are carried out. 4. WHAT IS THE
EXTENT OF YOUR LIABILITY? a. If you are a victim of online fraud, we guarantee
that you wont lose any money on your accounts and will always be reimbursed in
full. b. Unless you are a victim of fraud you are responsible for all
instructions and other information sent using your username, password or
additional security details. c. You will not be held responsible for any
instructions or information sent after you have told us that someone knows your
password or additional security details and has used any of them to access our
online service. d. Grand Credit Union do not accept responsibility for any loss
you or anybody else may suffer because any instructions or information you sent
us are sent in error, fail to reach us or are distorted unless you have been the
victim of fraud. e. Grand Credit Union do not accept responsibility for any loss
you or anybody else may suffer because any instructions or information we send
you fail to reach you or are distorted unless you have been the victim of fraud.
5. HOW WE CAN CHANGE THESE CONDITIONS a. Grand Credit Union change these
conditions for any reason by giving you written notice or publishing the change
on our website. b. We may send all written notices to you at the last e-mail
address you gave us. You must let us know immediately if you change your e-mail
address (you can do so online), to make sure that we have your current e-mail
address at all times. 6. GENERAL Grand Credit Union service is available to you
if you are 18 years of age or over.

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