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Effective June 28, 2022 – recipient ID scanning



On June 28, 2022, FedEx Express and FedEx Ground will enable ID scanning
functionality for deliveries of Adult Signature Required (ASR) packages in the
U.S. The ID scanning technology reduces manual data entry at point of delivery,
improving accuracy of recipient information and increasing efficiency.

How it works
When a recipient’s ID is scanned the FedEx Pickup and Delivery software:

• Electronically captures the recipient’s first initial and last name. •
Verifies the recipient is 21 years or older. • Does not record or store any
other personal data encoded within the ID.

For additional details, please visit fedex.com/idscan.


How to help your customers prepare for this change
To ensure your customers are aware of the upcoming ID scan requirement, you may
share the following information with recipients of Adult Signature Required
packages:

“Please have your valid government-issued photo ID ready at the time of
delivery.
Effective 06/28/22 FedEx will introduce scanning technology that electronically
captures the recipient’s first initial, last name, and automatically verifies
that age requirements are met for shipments requiring an adult signature at
delivery. The software does not record or store any other personal data (e.g.,
driver's license number, birthdate, home address, etc.).”

 







This email has been sent to ron.plusk@westernunion.com.

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