www.fivetran.com Open in urlscan Pro
34.251.201.224  Public Scan

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Submission: On October 25 via api from IE — Scanned from DE

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Privacy PolicyTerms of ServicePrivacy Policy
©2021 Fivetran Inc.
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PRIVACY POLICY

This Privacy Policy is effective August 9, 2020
This Privacy Policy describes the ways Fivetran Inc. (“Fivetran”) collects,
uses, and discloses information about you through Fivetran’s websites and
services (the “Services”). In this Privacy Policy “you” refers to individuals
who use Fivetran’s Services. By using the Services, you consent to the
processing of your information described in this Privacy Policy.


INFORMATION COLLECTED

Fivetran collects information from individuals who visit Fivetran’s web site(s)
(“Visitors”) and individuals who register to use the Services (“Customers”).
When requesting information about the Services or registering to use the
Services, Fivetran requires you to provide Fivetran with personal contact
information, such as name, company name, address, phone number, and email
address. All information you provide to Fivetran that can be directly or
indirectly identified used to identify you is referred to as “Personal Data”. 
In addition to the information you provide, when you use the Services Fivetran
may also collect information through our automatic data collection tools, which
may include web beacons, cookies, embedded web links, and other commonly used
information-gathering tools (“Data Tools”). These tools collect certain standard
information that your browser sends to the Services such as your browser type
and language, access times, and the address of the website from which you
arrived at a Fivetran website. They may also collect information about your
Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view,
the links you click, and other actions you take in connection with the Services)
and product information. Fivetran may also use some of these Data Tools in
emails sent from Fivetran and therefore may collect information using these
tools when you open the email or click on a link contained in the email.
Fivetran may also contract with third-party advertising networks that collect
non-personally identifiable information and Personal Data through Fivetran’s web
site and emails and on third-party web sites. Ad networks follow your online
activities over time by collecting usage data through Data Tools. They use this
information to provide advertisements about products and services tailored to
your interests. You may see these advertisements on other web sites. This
process also helps us manage and track the effectiveness of Fivetran’s marketing
efforts. You may opt out of display advertising partners’ targeted advertising
using the following links: http://www.aboutads.info/choices/,
http://www.networkadvertising.org/choices/ and http://www.youronlinechoices.eu/
if located in the European Union.
Fivetran tracks your use of the Services over time. Fivetran does not track you
across third-party websites and therefore Fivetran does not respond to Do Not
Track signals in these circumstances. However, some third-party sites do keep
track of your browsing activities when they serve you content. If you are
visiting such sites, many browsers will allow you to set Do Not Track signals so
that third parties know that you do not want to be tracked.


USE OF INFORMATION COLLECTED

Fivetran uses Personal Data to perform the Services requested, including:
 * To respond to your requests for information, products, or services, and to
   provide customer service and support.
 * To administer your account if you are a Customer.
 * To enable your access and use of the Services.
 * To send you technical notices, updates, security alerts, and support and
   administrative messages.
 * To inform you about Fivetran products and services.
 * For legal compliance, such as to enforce Fivetran’s legal rights, to comply
   in good faith with applicable laws, and to protect users of the Services.
 * For other general business purposes, such as to provide, operate, maintain,
   make modifications to and improve the Services, and for marketing,
   advertising, research and development.
 * For other purposes about which Fivetran notifies you.


SHARING OF INFORMATION COLLECTED

Fivetran does not share, sell, rent, or trade Personal Data with third parties
for their promotional purposes.
Fivetran may share Personal Data with: (a) Fivetran’s subsidiaries and
affiliated companies; (b) subcontractors and other third party service
providers; (c) auditors or advisers of our business processes; and (d) potential
purchasers or investors in the company.
Fivetran reserves the right to use or disclose Personal Data if it has a good
faith belief that disclosure is necessary to: (a) comply with the law or with
legal process served on or to cooperate with any legal investigation; (b)
protect and defend Fivetran’s rights or property of those of its users; (c) act
in an emergency to protect someone’s safety; or (d) investigate any violation or
potential violation of the law, this Privacy Policy, applicable Services license
restrictions, any other agreements between you and FiveTran or other activity
that is illegal or may expose Fivetran to legal liability.
Fivetran may share Personal Data with any company that acquires its company or
assets. That company will possess the Personal Data collected by Fivetran and
will assume the rights and obligations regarding Personal Data as described in
this Privacy Policy.
Fivetran may share Personal Data if you provide prior consent to do so.


INTERNATIONAL TRANSFER OF INFORMATION COLLECTED

To facilitate Fivetran’s global operations, Fivetran may transfer and access
Personal Data from around the world, including the United States. This Privacy
Statement shall apply even if Fivetran transfers Personal Data to other
countries.


CORRECTING AND UPDATING YOUR INFORMATION

If you are a resident of a country that provides you with the right to request a
copy of the Personal Data Fivetran holds about you and/or to correct any
inaccuracies within such data, and Fivetran is required by applicable laws to
respond to such requests, then you may address such requests to the contact
information provided in the “Contact Us” section below. Fivetran will use
reasonable efforts to supply, correct or delete information that we hold about
you or to advise you if we are not required by applicable laws to comply with
such requests. 
Customers may update or change their registration information by logging in to
their accounts at https://fivetran.com. Requests to access, change, or delete
your information will be handled within 30 days.
Customers cannot opt out of receiving transactional emails related to their
account with Fivetran or the Services.


YOUR CALIFORNIA PRIVACY RIGHTS

Subject to certain limitations, the California Consumer Privacy Act (“CCPA”)
provides California consumers the right to request to know more details about
the categories or specific pieces of personal information Fivetran collects
(including how Fivetran uses and discloses this information), to delete their
personal information, to opt out of any “sales” that may be occurring, and to
not be discriminated against for exercising these rights. If you are a resident
of California (or another jurisdiction that provides comparable rights) and
would like to make a request, please contact Fivetran at the address listed,
below. Fivetran does not sell the personal information it collects to third
parties for money or any other consideration, as that term is generally
understood.


SECURITY

Fivetran is hosted on leading cloud service providers (linked on our security
page at https://fivetran.com/docs/security#physicalandenvironmentalsafeguards)
and uses industry-standard security protocols to protect Personal Data. Personal
Data is stored on private servers in a protected security group. All connections
between the end user and our servers are encrypted with SSL, and server software
is kept continuously up to date with the latest security patches.


PRIVACY SHIELD STATEMENT

To the extent Fivetran collects or processes Personal Data either on Fivetran’s
website or through the use of the Services, Fivetran complies with the EU-U.S.
Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set
forth by the U.S. Department of Commerce regarding the, collection, use and
retention of Personal Data transferred from the European Union, United Kingdom
and/or Switzerland to the United States, respectively. Fivetran has certified to
the Department of Commerce that it adheres to the Privacy Shield Principles. If
there is any conflict between the terms in this Privacy Policy and the Privacy
Shield Principles, the Privacy Shield Principles shall govern. To learn more
about the Privacy Shield program and to view the certification for Fivetran,
please visit https://www.privacyshield.gov/.
Fivetran‘s accountability for Personal Data that it receives under the Privacy
Shield and subsequently transfers to a third party is described in the Privacy
Shield Principles. In particular, Fivetran remains responsible and liable under
the Privacy Shield Principles if third-party agents that it engages to process
the Personal Data on its behalf do so in a manner inconsistent with the
Principles, unless Fivetran proves that it is not responsible for the event
giving rise to the damage.
If you have an unresolved privacy or data use concern that Fivetran has not
addressed satisfactorily, please contact our U.S.-based third party dispute
resolution provider (at no cost to you) at
https://www.jamsadr.com/eu-us-privacy-shield.
For any Privacy Shield disputes that cannot be resolved by the methods above,
you may be able to invoke a binding arbitration process under certain
conditions. To find out more about the Privacy Shield’s binding arbitration
scheme, please see:
https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
The Federal Trade Commission has investigation and enforcement authority over
Fivetran’s compliance with the Privacy Shield.


AMENDMENT OF THIS PRIVACY POLICY

Fivetran may change this Privacy Policy at any time by posting a new version on
Fivetran’s website. Fivetran will also notify Customers and users of any changes
through Services account(s), email or by other means. The new version will
become effective on the date it is posted, which will be listed at the top of
the page as the new Effective Date. If a user disagrees with any changes to this
Privacy Policy then their only remedy is to cease using the Services.


MINIMUM AGE

The Services are not directed to, nor intended to be used by, individuals under
the age of 13. Fivetran does not knowingly collect personal information from
individuals under the age of 13. If you become aware that an individual under
the age of 13 has provided us with personal information, please contact us
immediately as described below. If we become aware that an individual under the
age of 13 has provided us with personal information, we will take steps to
delete such information.


YOUR RIGHTS TO INFORMATION ABOUT SHARING

Residents of California and residents of certain other jurisdictions may request
certain details, pursuant to applicable laws, about how their information is
shared with third parties for direct marketing purposes. If you are a resident
of one of these jurisdictions, and would like to make such a request, please
contact us as described below. 


CONTACT US

If you have any questions about this Privacy Policy, please contact us at:
Fivetran, Inc., 1221 Broadway, Suite 2400, Oakland, CA 94612
privacy@fivetran.com


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FIVETRAN'S USE OF COOKIES

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device to enhance site navigation, analyze site usage, and assist in our
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PRIVACY PREFERENCE CENTER




 * YOUR PRIVACY


 * REQUIRED COOKIES


 * FUNCTIONAL COOKIES


 * SOCIAL MEDIA COOKIES


 * ADVERTISING COOKIES


 * PERFORMANCE COOKIES

YOUR PRIVACY

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information

REQUIRED COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

FUNCTIONAL COOKIES

Functional Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

SOCIAL MEDIA COOKIES

Social Media Cookies


These cookies are set by a range of social media services that we have added to
the site to enable you to share our content with your friends and networks. They
are capable of tracking your browser across other sites and building up a
profile of your interests. This may impact the content and messages you see on
other websites you visit. If you do not allow these cookies you may not be able
to use or see these sharing tools.

ADVERTISING COOKIES

Advertising Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

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