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Text Content

AIRAIL CHECK-IN TEMPORARILY CLOSED



Please note that AiRail Check-in will be unavailable from 10/30/2013 until an
estimated 3/15/2024 due to constructions. Please use the check-in and baggage
claim facilities in Terminal 1, halls A and B during this time.



SKYLINE SERVICE SUSPENDED BETWEEN TERMINAL 1 AND TERMINAL 2



Due to construction work the SkyLine service connecting Terminals 1 and 2 will
be suspended between   11/13/2023 until 12/03/2023. Passengers can use the bus
shuttle service between Terminal 1 and Terminal 2. For transfer passengers an
extra bus shuttle service will be established. For more Information go
to:   Transferring at FRA (frankfurt-airport.com)




AiRail check-in temporarily closed
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Back




--------------------------------------------------------------------------------


NEW: MILES & MORE DEALS AT FRANKFURT AIRPORT



  

Frankfurt Airport has been a new Miles & More partner since July 2022. This
means that you can now earn Miles & More award miles even before your flight.
All over duty free, in many stores and restaurants, and of course when using
Frankfurt Airport services. You can even earn miles when you book a parking
space here. You can then redeem the miles you earn for flights, upgrades and
other exciting rewards. In addition, as a frequent flyer, you enjoy a special
status with privileges that simply make traveling more enjoyable.


Earn miles even before your flight: That's #beforetomatojuice

--------------------------------------------------------------------------------


BLACK WEEK SPECIAL

From November 20th to 26th, you can earn 7 times the award miles at all shops
and restaurants. Simply shop, upload receipts, and receive mileage credit.



*During the promotional period from November 20th to 26th, 2023, Miles & More
participants can collect 7 miles for every 1 EUR spent on purchases and
restaurant visits at Frankfurt Airport. To do this, qualified receipts must be
uploaded to miles-and-more.com by December 3rd, 2023. The mileage credit will be
issued within 4 weeks after the end of the promotion. Excluded are banded
tobacco products, deposit-bearing beverages, press and book articles, as well as
shopping bags. The promotion does not apply to parking space bookings.


THESE ARE YOUR BENEFITS:

 * Earn miles at many participating partner stores at Frankfurt Airport

 * For new members only: 500 award miles when registering as a new Miles & More
   participant via Frankfurt Airport*

 * You can also earn miles at many airport services

 * Highlight: miles for booking your parking space online at Frankfurt Airport

* 500 award miles for your approval of Frankfurt Airport communication as part
of the registration for the Miles & More program.

JOIN NOW!

Your benefits with Miles & More

Whether you're on your way to your dream destination or in your daily life: With
Miles & More, you can collect valuable award miles in a variety of ways and
redeem them for great rewards. With airlines, hotels, stores or for a trip with
a rental car. A large world of partners awaits you.

As a frequent flyer with special status, you also enjoy exclusive privileges
that make your air travel even more comfortable. You can find more information
about frequent flyer status with Miles & More here.

Our Miles & More app is also convenient, because it means you always have your
mileage balance, your Miles & More service card with number and the latest
information about Miles & More with you.

Good reasons for Miles & More

 * Earn award miles with 40 airline partners
 * Earn miles day after day with partners worldwide
 * Constantly changing promotions to earn additional miles
 * Redeem miles for flights or many other attractive rewards from vouchers to
   luggage sets
 * Achieve status and enjoy privileges by flying
 * Book flights faster and easier with your Miles & More profile
 * Retroactive mileage credit for flights that took place up to 6 months ago

  

--------------------------------------------------------------------------------


EARN MILES AT FRANKFURT AIRPORT

You can already earn Miles & More award miles before your flight at Frankfurt
Airport - and many more shops, restaurants and services are to come. You can
start collecting here:


ONLINE-SHOP

Shop by Click & Collect or Home Delivery in our Frankfurt Airport Online-Shop
and collect Miles & More award miles.

To our Online-Shop


ONLINE PARKING RESERVATION

Take advantage of our online bookable rates, earn Miles & More award miles and
save money on top of that.

Book a parking spot


FRANKFURT AIRPORT VIP-SERVICES

Exclusivity and sophisticated ambience: at any time! Unfortunately, we can
accept requests only from the end of August.

To our VIP-Services


VISITOR SERVICES

Earn Miles & More award miles by booking your ticket for our Visitor Center or
airport tours.

To our Visitor Services

--------------------------------------------------------------------------------


MILES & MORE PARTNERS AT FRANKFURT AIRPORT



Terminal

1 2

Hall

A B C D E Z

Area

Public Transit
Miles & More Shops Miles & More Eat & Drink
Show categories Hide categories
   
 * A
   
 * B
   
 * C
   
 * D
   
 * E
   
 * F
   
 * G
   
 * H
   
 * I
   
 * J
   
 * K
   
 * L
   
 * M
   
 * N
   
 * O
   
 * P
   
 * Q
   
 * R
   
 * S
   
 * T
   
 * U
   
 * V
   
 * W
   
 * X
   
 * Y
   
 * Z
   
 * Ä
   
 * Ö
   
 * Ü
   
 * 0-9
   

B
BOSS

T1, Area A, Transit

opened • 21:30

BOSS

T1, Area B, Transit

opened • 21:30

Burberry

T1, Area B, Transit

opened • 21:30

BOSS

T2, Area E, Transit

opened • 21:30

C
Canada Goose

T1, Area Z, Transit

opened • 21:30

Coffee Fellows

T1, Area C, Public

opened • 15:00

Coffee Fellows

T1, Area Z, Transit

close soon • 14:00

D
discover GERMANY

T1, Area Z, Transit

close soon • 14:00

discover GERMANY

T1, Area Z, Transit

opened • 22:00

discover GERMANY

T1, Area B, Transit

opened • 16:30

Duty Free & Travel Value

T1, Area C, Transit

opened • 21:00

Duty Free & Travel Value

T1, Area A, Transit

opened • 20:30

Duty Free & Travel Value

T1, Area B, Transit

opened • 20:30

Duty Free & Travel Value

T1, Area B, Transit

opened • 22:00

Duty Free & Travel Value

T1, Area B, Transit

opened • 22:00

Duty Free & Travel Value

T2, Area D, Transit

opened • 21:30

Duty Free & Travel Value

T1, Area A, Transit

opened • 15:00

Duty Free & Travel Value

T1, Area A, Transit

opened • 15:00

Duty Free & Travel Value

T1, Area Z, Transit

close soon • 14:00

Duty Free & Travel Value

T1, Area A, Transit

opened • 22:00

Duty Free & Travel Value

T1, Area Z, Transit

opened • 21:30

Duty Free & Travel Value

T2, Area D, Transit

opened • 19:45

Duty Free & Travel Value

T1, Area C, Transit

opened • 21:30

E
Eye Love

T1, Area B, Transit

opened • 22:00

F
Fotec

T1, Area A, Public

opened • 20:00

Fotec

T1, Area C, Public

opened • 20:00

G
Germany's Best

T1, Area B, Public

opened • 20:00

GUCCI

T1, Area Z, Transit

opened • 21:30

Goodman & Filippo

T1, Area A, Transit

opened • 21:30

Goodman & Filippo

T1, Area A, Transit

opened • 22:00

germany & more

T1, Area B, Public

opened • 21:30

Germany On My Mind

T1, Area B, Transit

opened • 22:00

Germany on my mind

T1, Area Z, Transit

opened • 21:30

H
Hub Convenience

T1, Area B, Transit

opened • 22:00

Hub Convenience

T1, Area A, Transit

opened • 22:00

Hermès

T1, Area B, Transit

opened • 21:30

Hub Convenience

T1, Area A, Transit

opened • 22:00

Hub Convenience

T1, Area C, Transit

opened • 22:00

Hub Convenience

T2, Area E, Transit

opened • 20:00

Hub Convenience

T1, Area Z, Transit

opened • 22:00

Hub Convenience

T1, Area Z, Transit

opened • 15:00

Hub Convenience

T1, Area B, Transit

opened • 22:00

Hermann's

T1, Area A, Transit

opened • 21:30

Hausmann's Restaurant (by Tim Mälzer)

T1, Area A, Transit

opened • 22:00

M
Montblanc

T2, Area E, Transit

opened • 21:30

N
Natoo

T1, Area A, Transit

opened • 22:00

Natoo

T1, Area B, Transit

opened • 22:00

P
Picard

T1, Area A, Transit

opened • 21:30

Picard

T1, Area B, Transit

opened • 21:30

Photair

T1, Area A, Transit

opened • 21:00

Photair

T1, Area A, Transit

opened • 21:30

Photair

T1, Area Z, Transit

opened • 18:00

Picard

T1, Area Z, Transit

opened • 15:00

Photair

T1, Area Z, Transit

opened • 17:00

Pezzo di Pane

T1, Area A, Transit

opened • 22:00

Q
QUICKER’s

T1, Area B, Transit

opened • 22:00

QUICKER’s

T1, Area A, Public

opened • 16:00

QUICKER’s

T2, Area D, Public

opened • 21:30

QUICKER's

T1, Area A, Public

opened • 19:00

QUICKER’s

Tno_terminal, Area the_squaire, Public

opened • 22:00

R
Relay

T1, Area B, Public

opened • 22:00

Relay

T1, Area A, Public

opened • 22:00

Relay

T1, Area C, Public

opened • 15:00

Relay

T1, Area B, Transit

opened • 21:00

Relay

T1, Area B, Public

opened • 24:00

Relay

T1, Area A, Transit

opened • 22:00

Relay

T1, Area A, Transit

opened • 22:00

Relay

T1, Area B, Transit

opened • 22:00

Relay Reinvention

T1, Area A, Transit

opened • 22:00

Relay

T2, Area D, Public

closed • 02:00

Relay

T1, Area Z, Transit

opened • 22:00

Relay

T2, Area D, Transit

opened • 22:00

S
Saint Laurent

T1, Area Z, Transit

opened • 21:30

Superfood

T1, Area A, Transit

opened • 21:00

T
Tripidi

T1, Area B, Transit

opened • 21:30

Tripidi

T1, Area B, Public

opened • 21:00

Tripidi

T1, Area Z, Transit

opened • 21:30

Tripidi

T2, Area D, Transit

opened • 20:30

Trib's

T1, Area B, Public

opened • 24:00

W
Worldshop Airport Store

T1, Area B, Public

opened • 20:00

Worldshop Airport Store

T1, Area A, Public

opened • 20:00

Wempe

T1, Area Z, Transit

opened • 21:30


REDEEM AWARD MILES

As soon as you have collected 3,000 award miles, you can redeem your miles in
the Miles & More award world. For example, discover exclusive offers in the
Lufthansa WorldShop, special experiences with unique event awards or book a
hotel or rental car. Alternatively, keep collecting for now and take off with a
flight award from 15,000 award miles.

  

Not a member yet?

JOIN NOW!

--------------------------------------------------------------------------------


FAQS ABOUT HOW MILES & MORE WORKS

How does the collection of award miles work?

When you purchase a product or use a service with a participating partner that
has a corresponding credit associated with it, you will be credited with 1 bonus
mile for every 1 euro of total sales. Please note that there are products for
which such a bonus is not allowed.


In addition, you will earn additional miles during special promotions for Miles
& More participants. In some cases, the granting of additional miles depends on
a specific minimum amount of items in the shopping cart.


In order to earn award miles when booking or purchasing online, you must enter
your Miles & More service card number. Are you already registered with FRA-ID?
Then you can save your service card number in the FRA-ID customer account. In
addition, all customers have the option to store their service card number at
the checkout. If you want to collect award miles in a store, a restaurant or
when using one of our services, simply show your digital Miles & More service
card.


When do I receive miles for purchases on store.frankfurt-airport.com?

In principle, miles can of course only be credited if you have provided your
service card number.

For home delivery, please note that award miles can only be credited to your
Miles & More account after full payment and expiration of the cancellation
period. This process takes up to 4 weeks.

For Click & Collect orders, miles will be credited when you come to one of our
stores at the airport for collection, e.g. Frankfurt Duty Free and present your
Miles & More card. With some partners, miles for online Click & Collect orders
are credited automatically after pickup. In most cases, the miles are credited
on the following day.


When do I get miles credited for online parking reservations?

In principle, of course, award miles can only be credited if you provide your
Miles & More service card number when booking the parking space. The crediting
of the award miles collected when booking a parking space takes place one day
after you enter the parking area with your Mobile Parking Card.

Award miles from special promotions are not shown in the store.

Miles can be earned on a "Park, Sleep & Fly" booking if it is offered by the
partner hotel.



Where can I deposit / change my Miles & More service card number?

You can store your Miles & More service card number in your FRA-ID customer
account and of course change it there if necessary. You are not yet registered
with FRA-ID? However, registration is not a condition for crediting - all
customers have the option of also depositing their service card number when
checking out.


Do I receive miles when I request a refund?

Of course, no miles can be awarded for canceled orders or returned items. If
miles have already been credited, they will be booked back.


How can I have miles credited retroactively?

You can have the award miles credited retrospectively via our customer service
(for 6 months retrospectively). Please include your Miles & More service card
number with your request and send us a copy of the receipt.


Your question was not answered sufficiently?

We apologize if your question has not been answered. For detailed questions
about Miles & More at Frankfurt Airport Shopping, please contact our customer
service. Telephone support is available Monday through Friday from 9:00 a.m. to
7:00 p.m. and Saturday and Sunday from 10:00 a.m. to 6:00 p.m. at


+49 (0)69 79 540 540* or  service@frankfurt-airport-shops.com

*Call to a German landline number, costs vary depending on the provider

--------------------------------------------------------------------------------


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