help.dunelondon.com Open in urlscan Pro
52.58.82.35  Public Scan

Submitted URL: https://news.dunelondon.com/379X-1BI8J-6NELSZ-V2KWI-0/c.aspx
Effective URL: https://help.dunelondon.com/support/home?utm_campaign=2216467_BAU_NewInPayDay_Campaign_WW_300922&utm_medium=email&utm_source...
Submission: On June 27 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

/support/search

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Text Content

Home Solutions


HOW CAN WE HELP YOU TODAY?

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HELP CENTRE


DELIVERY

Delivery Information 6
 * How do I track my order?
 * Why is my item/order delayed?
 * Do you deliver to International Countries?
 * UK Delivery options and charges
 * How much does DPD Pick Up cost?

See all 6 articles
Click and Collect to a Dune Standalone Store 3
 * Can someone else collect the order on my behalf?
 * Can you deliver my order to a department store?
 * How long will the store hold my Click and Collect order?


RETURNS

UK Returns 10
 * How can I return my order?
 * How do I track my return?
 * What is your returns policy?
 * Who can I speak to about a faulty item?
 * Where’s my refund?

See all 10 articles


ORDER QUERIES

New Order 4
 * Why is your website not letting me place my order?
 * How can I pay for my order?
 * Do I need to create an account?
 * I have forgotten my password, how do I request a new one?

Existing Order 3
 * How can I cancel my order?
 * Has my order been shipped?
 * How can I amend my order once it has been placed?


GIFT CARDS

Gift Cards 7
 * How do I find out the value on the card?
 * How long is a Gift Card valid for?
 * Are there any restrictions on what I can buy with a Gift Card?
 * Can I use a discount code when I buy a Gift Card?
 * Returned items using a Gift Card

See all 7 articles


PROMOTIONAL CODES & COMPETITION INFORMATION

Student Discount and Promotional Codes 3
 * Can I get Student Discount in store or online?
 * How do I apply my discount code?
 * Do you currently have any promotion codes?

Review & Win 2
 * How do I review and rate a product?
 * When will my review appear on the product page?


LOCATING MY ITEM IN STORE

Stock Information 4
 * How do I check if your stores have the item I am looking for?
 * When will the item I want come back in stock?
 * Can your store ship an item to me from their store?
 * Where is my local Dune London store?


SIZING AND PRODUCT CARE

Choosing the right size 3
 * Size Guide
 * Do you sell half sizes?
 * How do I know what materials are used to make the product?

Product Care 1
 * Do you sell shoe cleaner or protector?

Animal Welfare Policy 1
 * Dune London Animal Welfare Policy


CONTACT US

Store Information 1
 * How do I contact a Dune London store?

Customer Experience and Head Office 2
 * How do I contact the Customer Experience Team?
 * How do I contact Head Office?