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MASSACHUSETTS STATE 911 DEPARTMENT - PARTNERSHIPS THAT FACILITATE GROWTH



--------------------------------------------------------------------------------

News provided by

Equature

21 Jun, 2023, 13:56 ET


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--------------------------------------------------------------------------------

SOUTHFIELD, Mich., June 21, 2023 /PRNewswire/ -- Partnering with Equature in
2012, the Massachusetts State 911 Department progressed into one of Equature's
most valued and important partnerships helping us grow in both robust customer
support services and understanding our customers' voices. Maintaining our shared
experience, Equature grew into a leading provider of cloud-based NG9-1-1
recording solutions with enhanced AI based user interface capabilities.
Equature' s enhanced NextGen technology incorporates Audio, Video, Data,
Analytics, and Location Information

Continue Reading




The Massachusetts State 911 Department provides for an efficient and reliable
9-1-1 system for all residents and visitors of the Commonwealth of
Massachusetts. The Massachusetts State 911 Department also provides specialized
telephone equipment for people with disabilities and makes available funding to
communities in support of their local 9-1-1 call centers. The Massachusetts
State 911 Department oversees and supports the statewide i3 aligned NG9-1-1
system.



We partnered with Equature for over a decade now. They have an intuitive user
interface and a reliable product.

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The Massachusetts State 911 Department and Equature partnership exemplifies a
trusted, steadfast relationship that results from working together in an open
communication environment, adapting to the dynamics of managing over 200 PSAPs
and Emergency Communication Centers.



As observed by Norm Fournier, Massachusetts State 911 Department Deputy
Executive Director, "We partnered with Equature for over a decade now. They have
an intuitive user interface and a reliable product. Equature has quality people
who deliver great service and can meet the high standards of the Massachusetts
State 911 Department."

Equature is proud of our over 11-year partnership with an organization with the
integrity, foresightedness, and demand for excellence for their customers that
is Massachusetts State 911 Department.

Please contact Equature to learn how you can develop a partnering experience
that meets your calls for excellence and an innovative technology partner that
will ensure your path for growth is cleared for many years to come.

Media Contact:
Tiffany Chan
tchan@equature.com

SOURCE Equature



×


MODAL TITLE


ALSO FROM THIS SOURCE


EQUATURE LAUNCHES EVA, A VIRTUAL ASSISTANT DESIGNED TO ENHANCE EMERGENCY CALL
HANDLING TRAINING FOR 911 DISPATCHERS

--------------------------------------------------------------------------------


EQUATURE RELEASES STUDIO - THE ULTIMATE SOLUTION FOR AUDIO AND VIDEO REDACTION
AND TRANSCRIPTION


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