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Submitted URL: http://www.bbb.org/north-east-florida/business-reviews/credit-services/ovation-credit-services-inc-in-jacksonville-...
Effective URL: https://www.bbb.org/us/fl/jacksonville/profile/credit-repair-no-advanced-fee/ovation-credit-services-by-lendingtree-...
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Effective URL: https://www.bbb.org/us/fl/jacksonville/profile/credit-repair-no-advanced-fee/ovation-credit-services-by-lendingtree-...
Submission: On June 27 via manual from SG — Scanned from DE
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Thank you. 1. Home 2. Florida 3. Jacksonville 4. Credit Repair No Advanced Fee 5. Ovation Credit Services by LendingTree (current page) SharePrint Business Profile BUSINESS PROFILE FOR OVATION CREDIT SERVICES BY LENDINGTREE Credit Repair No Advanced Fee Business Profile Ovation Credit Services by LendingTree 9143 Philips Hwy Ste 560 Jacksonville, FL 32256-1369 https://www.ovationcredit.com (866) 639-3426 AT-A-GLANCE CONTACT INFORMATION 9143 Philips Hwy Ste 560 Jacksonville, FL 32256-1369 https://www.ovationcredit.com (866) 639-3426 Want a quote from this business? Get a Quote BBB RATING & ACCREDITATION A+BBB rating Accredited Since: 9/14/2004 Years in Business: 18 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating CUSTOMER REVIEWS 3.51/5 stars Average of 78 Customer Reviews Read Reviews Start a Review CUSTOMER COMPLAINTS 78 complaints closed in last 3 years 28 complaints closed in last 12 months Read Complaints File a Complaint BBB RATING & ACCREDITATION A+BBB rating Accredited Since: 9/14/2004 Years in Business: 18 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating RELATED CATEGORIES * open category:Credit Repair No Advanced Fee * open category:Credit Services OVERVIEW Repairing your credit profile is one of the most important financial decisions you can make. Ovation Credit Services by LendingTree is here to help you achieve your optimal credit profile by making the credit repair process convenient, personal, and effective. Our specialized credit repair processes, credit expertise, and guaranteed customer service make us the best in the industry. We are proud that we have had the opportunity to help tens of thousands of Americans correct their credit reports and we're ready to help you too. PRODUCTS & SERVICES Essentials Plan, Essentials Plus Plan BUSINESS DETAILS Location of This Business9143 Philips Hwy Ste 560, Jacksonville, FL 32256-1369 BBB File Opened:9/2/2004 Years in Business:18 Business Started:1/1/2004 Business Started Locally:1/1/2004 Business Incorporated:7/8/2004 Accredited Since:9/14/2004 Type of Entity:Corporation Alternate Business Name * Ovation Credit Services Business Management * Mr. Brent D Chenard, Sr. Manager, Client Experience Contact Information Principal * Mr. Brent D Chenard, Sr. Manager, Client Experience Customer Contact * Mr. Brent D Chenard, Sr. Manager, Client Experience Additional Contact Information Fax Numbers * (904) 737-5403 Primary Fax Read More Business Details CUSTOMER COMPLAINTS 78 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint MOST RECENT CUSTOMER COMPLAINT ANONYMOUS PROBLEMS WITH PRODUCT/SERVICE COMPLAINT Complaint Type: Problems with Product/Service Status: Answered 02/24/2022 Around September or October of 2021 Ovation contacted me to repair my credit. I told them I just need a little help to get qualified to buy ** backed home loan and asked if they could produce results within 2 months do I could move family out of tiny studio and into home or condo *** provide decent Christmas for my 5 yr old daughter they replied ( after looking at my credit) “ don’t see why not!” So with that assurance I agreed to pay $109 per month. Instead what I got was told to get certain types of loans and so on to help myself. They accomplished nothing. I ended up improving my scores just shy of my goal on my own by paying down credit card utilization sndbon time payments. I replied to thrirb emails few months ago telling them we need to discuss this. They never replied they only called me because I had to close my card on file because of fraudulent use and do they couldn’t take the payment. Out. I told the ************************** thsts another department snd still never heard. This morning I got a call again i told them this snd I wasn’t old I would have to call in ! I was on the phone with them. I asked why no response to my email? She said oh we dont reply to email. A SCAM!!! Please do not let them do this to others. They’ve gotten over $400 from me for doing nothing. Thank you ******** ******** Read More Read 77 More Complaints CUSTOMER REVIEWS 78 Customer Reviews What do you think? Share your review. How BBB Processes Complaints and Reviews Start a Review MOST RECENT CUSTOMER REVIEW Abigail S. 5 stars 05/26/2022 I was very impressed with kristi ******** and Joseph **** they were very helpful I loved talking to them they were very understanding of my disabilities and they were very respectful. I recommend they get a raise and get the upmost respect from there employers. Ive never been more comfortable talking with them and they deserve the best thank you guys for everything youve done and I appreciate yall???? OVATION CREDIT SERVICES BY LENDINGTREE RESPONSE 05/30/2022 So glad to hear and we are happy to serve you. We're also happy to relay your thanks & appreciation to these two and the entire team. Thank you Read 77 More Customer Reviews PRODUCTS & SERVICES Essentials Plan, Essentials Plus Plan BUSINESS DETAILS Location of This Business9143 Philips Hwy Ste 560, Jacksonville, FL 32256-1369 BBB File Opened:9/2/2004 Years in Business:18 Business Started:1/1/2004 Business Started Locally:1/1/2004 Business Incorporated:7/8/2004 Accredited Since:9/14/2004 Type of Entity:Corporation Alternate Business Name * Ovation Credit Services Business Management * Mr. Brent D Chenard, Sr. Manager, Client Experience Contact Information Principal * Mr. Brent D Chenard, Sr. Manager, Client Experience Customer Contact * Mr. Brent D Chenard, Sr. Manager, Client Experience Additional Contact Information Fax Numbers * (904) 737-5403 Primary Fax Read More Business Details LOCAL BBB BBB Serving Northeast Florida & The Southeast Atlantic More Info on Local BBB BBB Business Profiles may not be reproduced for sales or promotional purposes. 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