URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_...
Submission: On April 27 via api from US — Scanned from DE

Summary

This website contacted 23 IPs in 4 countries across 16 domains to perform 104 HTTP transactions. The main IP is 141.193.213.21, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
50 141.193.213.21 209242 (CLOUDFLAR...)
8 2a00:1450:400... 15169 (GOOGLE)
2 185.59.220.194 60068 (CDN77 ^_^)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 13.32.121.98 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 104.16.168.82 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
5 2001:4860:480... 15169 (GOOGLE)
3 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:480... 20940 (AKAMAI-ASN1)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
1 18.66.112.89 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
104 23
Apex Domain
Subdomains
Transfer
51 egain.com
www.egain.com
hd.egain.com
556 KB
8 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 91
region1.google-analytics.com — Cisco Umbrella Rank: 1718
21 KB
8 gstatic.com
fonts.gstatic.com
www.gstatic.com
605 KB
8 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 114
489 KB
7 google.com
www.google.com — Cisco Umbrella Rank: 16
30 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 733
www.linkedin.com — Cisco Umbrella Rank: 779
px4.ads.linkedin.com — Cisco Umbrella Rank: 6554
3 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 3425
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 67
stats.g.doubleclick.net — Cisco Umbrella Rank: 166
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 519
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 119
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 32383
key-cdn.printfriendly.com — Cisco Umbrella Rank: 32856
18 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 25419
tr.lfeeder.com — Cisco Umbrella Rank: 54557
12 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1604
377 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 1365
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 9097
3 KB
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 474
21 KB
104 16
Domain Requested by
50 www.egain.com www.egain.com
8 www.googletagmanager.com www.egain.com
www.googletagmanager.com
7 www.google.com www.egain.com
www.gstatic.com
www.google.com
6 www.gstatic.com www.google.com
www.gstatic.com
5 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.egain.com
3 www.google.de www.egain.com
3 region1.google-analytics.com www.googletagmanager.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 fonts.gstatic.com fonts.googleapis.com
www.google.com
2 cdn.printfriendly.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 tr.lfeeder.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 hd.egain.com www.egain.com
1 cdn.jsdelivr.net www.egain.com
104 24
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
cdn.printfriendly.com
R3
2023-03-16 -
2023-06-14
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-02 -
2023-06-01
a year crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
www.google.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-02-28 -
2023-08-07
5 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-03-16 -
2023-06-14
3 months crt.sh
www.google.de
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-02-24 -
2023-08-06
5 months crt.sh
*.google.com
GTS CA 1C3
2023-04-03 -
2023-06-26
3 months crt.sh

This page contains 3 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=dcs_article_na&uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Frame ID: CEBFB05DF2FA718BDDA826FACE2F7275
Requests: 95 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
Frame ID: B6EA98D9826979F746BA385B037370D7
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Frame ID: 44A06137900ED9C7D8A58C7A14E80D93
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

104
Requests

99 %
HTTPS

74 %
IPv6

16
Domains

24
Subdomains

23
IPs

4
Countries

1778 kB
Transfer

4590 kB
Size

25
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 86
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1682606789970%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526amp%253Butm_medium%253Dcorporate-email%2526amp%253Butm_campaign%253Ddcs_article_na%2526amp%253Buid%253D0ddab7d0-4da9-ed11-aad1-0022482cd8f5%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&liSync=true&e_ipv6=AQI8-PnQ1io2rgAAAYfDLhcIfgHfYLU2Za7Hf68R_GpET-4zmK7sJgy95EZuoF2ssF-kCtOW3hi8

104 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/digital-customer-service-best-practices/
194 KB
41 KB
Document
General
Full URL
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
314f09c928bc36291e58dcc4948fd26842ae905038e43395630e8c7f903edb35
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
max-age=259200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7be7daeb4a0c0493-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Thu, 27 Apr 2023 14:46:29 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
87998
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7be7daefbf220493-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
899 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
87998
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7be7daefbf1e0493-FRA
style.css
www.egain.com/egain/
0
94 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
87998
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 39
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7be7daefbf1f0493-FRA
expires
Thu, 25 Apr 2024 13:58:36 GMT
style.css
www.egain.com/egain-child/
1 B
235 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
87998
x-powered-by
WP Engine
x-cache
HIT: 39
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
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https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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Response headers

date
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strict-transport-security
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cf-ray
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https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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date
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strict-transport-security
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https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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Response headers

date
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strict-transport-security
max-age=63072000
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server
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etag
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cf-ray
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https://www.egain.com/egain-media/oceanwp-webfonts-css/54e4dbec225310932e45306345a8c89d.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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date
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strict-transport-security
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server
cloudflare
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cf-ray
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Stylesheet
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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Response headers

date
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strict-transport-security
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cloudflare
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cf-ray
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Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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Response headers

date
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strict-transport-security
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cloudflare
etag
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Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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content-encoding
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server
cloudflare
etag
W/"6414ddd5-14d6"
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cf-ray
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www.egain.com/egain-child/css/
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General
Full URL
https://www.egain.com/egain-child/css/custom.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
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cloudflare /
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accept-language
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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age
87998
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origin
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server
cloudflare
etag
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x-frame-options
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content-type
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cf-ray
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widgets.css
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Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
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cloudflare /
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accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
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HIT
content-encoding
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age
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alt-svc
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last-modified
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server
cloudflare
etag
W/"6414df6f-c9a7"
vary
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x-frame-options
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content-type
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cf-ray
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jquery.min.js
www.egain.com/includes/js/jquery/
88 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
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Security Headers
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Request headers

accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
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content-encoding
br
age
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alt-svc
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referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"6408d5ed-15ed7"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
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content-type
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permissions-policy
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cf-ray
7be7daefdf560493-FRA
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
13 KB
5 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
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content-encoding
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server
cloudflare
etag
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content-type
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https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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x-xss-protection
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origin
last-modified
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server
cloudflare
etag
W/"6414ddd5-21fc"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
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*
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cf-ray
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26 KB
5 KB
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
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TLS 1.3, , AES_128_GCM
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cloudflare /
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Name Value
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accept-language
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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HIT
content-encoding
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last-modified
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server
cloudflare
etag
W/"643f1020-66ff"
vary
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x-frame-options
SAMEORIGIN
content-type
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cf-ray
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232 KB
80 KB
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General
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
Google Tag Manager /
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Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
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content-type
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*
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private, max-age=900
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x-xss-protection
0
alt-svc
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js
www.googletagmanager.com/gtag/
117 KB
45 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Google Tag Manager /
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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js
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184 KB
66 KB
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General
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Resource Hash
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Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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server
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cdn.printfriendly.com/icons/
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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expires
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Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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H3
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QUIC, , AES_128_GCM
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accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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HIT
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*
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871 B
Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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H3
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QUIC, , AES_128_GCM
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cloudflare /
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Request headers

accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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server
cloudflare
etag
W/"6442841a-4d7"
vary
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x-frame-options
DENY
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cache-control
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cf-ray
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expires
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bootstrap.bundle.min.js
cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/
69 KB
21 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/bootstrap.bundle.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
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Request headers

accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
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x-jsd-version-type
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cloudflare
etag
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Full URL
https://www.egain.com/plugins/wpforms/assets/images/submit-spin.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
Security
QUIC, , AES_128_GCM
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
MISS
content-encoding
br
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
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referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"640ea1c0-1fd"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
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access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
7be7daf0e81368fe-FRA
image-7-steps-digital-customer-service.jpg
hd.egain.com/images/
90 KB
90 KB
Image
General
Full URL
https://hd.egain.com/images/image-7-steps-digital-customer-service.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.98 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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strict-transport-security
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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date
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strict-transport-security
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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cloudflare /
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Response headers

date
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strict-transport-security
max-age=63072000
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cloudflare
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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date
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strict-transport-security
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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date
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strict-transport-security
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server
cloudflare
etag
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5 KB
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General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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Response headers

date
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strict-transport-security
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119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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Response headers

date
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strict-transport-security
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cloudflare
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cf-ray
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3 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/text-limit.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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jquery.validate.min.js
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24 KB
8 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/jquery.validate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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mailcheck.min.js
www.egain.com/plugins/wpforms/assets/lib/
4 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/mailcheck.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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date
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strict-transport-security
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last-modified
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server
cloudflare
etag
W/"640ea1c0-fae"
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cf-ray
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2 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/punycode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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accept-language
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date
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strict-transport-security
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last-modified
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server
cloudflare
etag
W/"640ea1c0-6b1"
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x-frame-options
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cf-ray
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587 B
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
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H3
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cloudflare /
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Security Headers
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
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x-content-type-options
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content-encoding
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server
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cf-ray
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33 KB
10 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/wpforms.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
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Reverse DNS
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cloudflare /
Resource Hash
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Security Headers
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
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server
cloudflare
etag
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cf-ray
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www.google.com/recaptcha/
915 B
902 B
Script
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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GSE /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
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alt-svc
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Thu, 27 Apr 2023 14:46:29 GMT
jquery.fancybox.min.css
www.egain.com/egain-child/fancy/
4 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
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QUIC, , AES_128_GCM
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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HIT
content-encoding
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server
cloudflare
etag
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cf-ray
7be7daf0e80a68fe-FRA
jquery.fancybox.min.js
www.egain.com/egain-child/fancy/
23 KB
9 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
Security
QUIC, , AES_128_GCM
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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HIT
content-encoding
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server
cloudflare
etag
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cf-ray
7be7daf0e80c68fe-FRA
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6 KB
4 KB
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General
Full URL
https://www.egain.com/egain-media/2023/04/contact-us.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
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Security
QUIC, , AES_128_GCM
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cloudflare /
Resource Hash
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Security Headers
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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age
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alt-svc
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referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"643ee6d2-1810"
vary
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SAMEORIGIN
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cf-ray
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css
fonts.googleapis.com/
4 KB
937 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000
date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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alt-svc
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server
ESF
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cache-control
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timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 27 Apr 2023 14:46:29 GMT
css
fonts.googleapis.com/
5 KB
729 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
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last-modified
Thu, 27 Apr 2023 13:35:49 GMT
server
ESF
cross-origin-opener-policy
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x-frame-options
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content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 27 Apr 2023 14:46:29 GMT
css
fonts.googleapis.com/
8 KB
806 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000
date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 27 Apr 2023 12:59:31 GMT
server
ESF
cross-origin-opener-policy
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x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
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expires
Thu, 27 Apr 2023 14:46:29 GMT
gtm.js
www.googletagmanager.com/
174 KB
57 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
58201
x-xss-protection
0
last-modified
Thu, 27 Apr 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 27 Apr 2023 14:46:29 GMT
gtm.js
www.googletagmanager.com/
138 KB
49 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
50474
x-xss-protection
0
last-modified
Thu, 27 Apr 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 27 Apr 2023 14:46:29 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
6 KB
3 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.168.82 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
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Requested by
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Request headers

accept-language
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Response headers

strict-transport-security
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content-encoding
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last-modified
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accept-ch
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Response headers

x-amz-version-id
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content-encoding
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Protocol
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Security Headers
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Request headers

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accept-language
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
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29 KB
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Protocol
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Security
QUIC, , AES_128_GCM
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Request headers

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accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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x-content-type-options
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server
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Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Protocol
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Security
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Response headers

date
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content-encoding
br
strict-transport-security
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vary
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Full URL
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Requested by
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URL: https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Protocol
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Request headers

accept-language
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
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strict-transport-security
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server
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vary
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js
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Requested by
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Protocol
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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server
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vary
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cache-control
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51 KB
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Script
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Protocol
H2
Security
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Software
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
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content-encoding
gzip
x-content-type-options
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last-modified
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server
Golfe2
age
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vary
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cache-control
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alt-svc
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content-length
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expires
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collect
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Full URL
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URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
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Request headers

accept-language
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Response headers

pragma
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server
Golfe2
content-type
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alt-svc
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content-length
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expires
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collect
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0
54 B
Ping
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
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Software
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Request headers

accept-language
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https://www.egain.com/
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Response headers

pragma
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date
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server
Golfe2
content-type
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access-control-allow-origin
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alt-svc
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expires
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fa-brands-400.woff2
www.egain.com/egain/assets/fonts/fontawesome/webfonts/
77 KB
77 KB
Font
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Protocol
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Security
QUIC, , AES_128_GCM
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Reverse DNS
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Security Headers
Name Value
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Request headers

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https://www.egain.com
accept-language
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User-Agent
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Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
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age
85152
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server
cloudflare
etag
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vary
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Requested by
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URL: https://www.egain.com/egain-media/oceanwp-webfonts-css/54e4dbec225310932e45306345a8c89d.css
Protocol
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QUIC, , AES_128_GCM
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Referer
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Origin
https://www.egain.com
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
44139
alt-svc
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content-length
31436
x-xss-protection
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referrer-policy
origin
last-modified
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server
cloudflare
etag
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vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/octet-stream
access-control-allow-origin
*
cache-control
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permissions-policy
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-media/oceanwp-webfonts-css/54e4dbec225310932e45306345a8c89d.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
81107
alt-svc
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content-length
31636
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 21:45:54 GMT
server
cloudflare
etag
"6414df92-7b94"
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/octet-stream
access-control-allow-origin
*
cache-control
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permissions-policy
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accept-ranges
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cf-ray
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/
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3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1682606789756&cv=11&fst=1682606789756&bg=ffffff&guid=ON&async=1&gtm=45be34q0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=1091371487.1682606790&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
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content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
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cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1324
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
208 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=2029228073&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAAABAAAAAC~&jid=258025020&gjid=611664162&cid=1189002294.1682606790&tid=UA-15835029-4&_gid=874654935.1682606790&_r=1&_slc=1&gtm=45He34q0n81NC9SGDL&z=224055269
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:29 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
69 B
XHR
General
Full URL
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:29 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
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expires
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recaptcha__de.js
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/
410 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
age
472
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168688
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
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content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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expires
Fri, 26 Apr 2024 14:38:37 GMT
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:480:f::213:7edd Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 10 Jan 2023 17:22:56 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=60001
accept-ranges
bytes
content-length
4777
56380144.js
bat.bing.com/p/action/
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118 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Thu, 27 Apr 2023 14:46:29 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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x-cache
CONFIG_NOCACHE
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160 B
642 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2400:52e0:1e00::1076:1 , Germany, ASN200325 (BUNNYCDN, SI),
Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:29 GMT
content-encoding
br
cdn-edgestorageid
1077
cdn-cachedat
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cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
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x-runtime
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server
BunnyCDN-DE1-1076
cdn-proxyver
1.03
cdn-requestpullcode
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etag
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vary
Accept-Encoding
content-type
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cdn-cache
HIT
cdn-uid
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cache-control
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cdn-requestcountrycode
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/
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43 B
295 B
Image
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Full URL
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.89 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
CloudFront /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:30 GMT
via
1.1 f7d063966b06905209f8790f5fd607e2.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA56-P5
x-cache
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content-type
image/gif
content-length
43
x-amz-cf-id
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collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=1189002294.1682606790&jid=258025020&gjid=611664162&_gid=874654935.1682606790&_u=YADAAAAAAAAAAC~&z=1907836852
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 27 Apr 2023 14:46:29 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=1189002294.1682606790&jid=1062536640&gjid=393756173&_gid=874654935.1682606790&_u=YADAAUABAAAAACAAI~&z=465305959
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 27 Apr 2023 14:46:29 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
0
bat.bing.com/action/
0
287 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=8bee6a6e-1b16-4762-bc9b-b0ad1a1208d0&sid=4b96e080e50a11ed827e890a5a0346ef&vid=4b97be90e50a11edb5b91de434f461e5&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&r=&lt=1576&evt=pageLoad&sv=1&rn=67750
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 27 Apr 2023 14:46:29 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 94273C1563A845E6B0B5DA6509EF3F8D Ref B: FRA31EDGE0114 Ref C: 2023-04-27T14:46:29Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
327 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1682606789756&cv=11&fst=1682604000000&bg=ffffff&guid=ON&async=1&gtm=45be34q0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1104254229&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:29 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1682606789756&cv=11&fst=1682604000000&bg=ffffff&guid=ON&async=1&gtm=45be34q0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1104254229&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:30 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
377 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:a600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 12:57:52 GMT
content-encoding
gzip
via
1.1 c7f7b4cf7fd5efe64bac95586db3f62a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
6518
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=11433
x-amz-cf-id
CXgWrVwsBc6ARRuSHqZ3cy6On-S9ISRh-D3ro4IJzIxpjTMTcqd2EA==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dc...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1682606789970%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigi...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dc...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3D...
0
264 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&liSync=true&e_ipv6=AQI8-PnQ1io2rgAAAYfDLhcIfgHfYLU2Za7Hf68R_GpET-4zmK7sJgy95EZuoF2ssF-kCtOW3hi8
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:30 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: E9EAF407AE2943049647906FD72A99E0 Ref B: FRAEDGE1715 Ref C: 2023-04-27T14:46:30Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
0
x-li-uuid
AAX6UmwM6USB/50elgeSiw==

Redirect headers

date
Thu, 27 Apr 2023 14:46:30 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: FFFED33089EE4D08BE6D334520C50535 Ref B: FRAEDGE1711 Ref C: 2023-04-27T14:46:30Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1682606789970&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&liSync=true&e_ipv6=AQI8-PnQ1io2rgAAAYfDLhcIfgHfYLU2Za7Hf68R_GpET-4zmK7sJgy95EZuoF2ssF-kCtOW3hi8
x-li-proto
http/2
content-length
0
x-li-uuid
AAX6UmwJ0/5SY3TwB13Rdg==
anchor
www.google.com/recaptcha/api2/ Frame B6EA
50 KB
27 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
27578
content-security-policy
script-src 'report-sample' 'nonce-yQsUw_IPtNcARF6Ln17iqQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Thu, 27 Apr 2023 14:46:30 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1189002294.1682606790&jid=258025020&_u=YADAAAAAAAAAAC~&z=787049462
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:30 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1189002294.1682606790&jid=258025020&_u=YADAAAAAAAAAAC~&z=787049462
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:30 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1189002294.1682606790&jid=1062536640&_u=YADAAUABAAAAACAAI~&z=2136624358
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:30 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1189002294.1682606790&jid=1062536640&_u=YADAAUABAAAAACAAI~&z=2136624358
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:30 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
styles__ltr.css
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame B6EA
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 11:53:33 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
10377
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 26 Apr 2024 11:53:33 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame B6EA
410 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
2f1d9b491b08daadc738115c579f9cc1b85b29078fdefe99ad994f9db0f5da22
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:38:37 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
473
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168688
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 26 Apr 2024 14:38:37 GMT
truncated
/ Frame B6EA
14 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Content-Type
image/png
truncated
/ Frame B6EA
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Content-Type
image/png
logo_48.png
www.gstatic.com/recaptcha/api2/ Frame B6EA
2 KB
2 KB
Image
General
Full URL
https://www.gstatic.com/recaptcha/api2/logo_48.png
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Sat, 22 Apr 2023 23:52:14 GMT
x-content-type-options
nosniff
age
399256
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2228
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 20:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
image/png
cache-control
public, max-age=604800
accept-ranges
bytes
expires
Sat, 29 Apr 2023 23:52:14 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame B6EA
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Sat, 22 Apr 2023 22:24:03 GMT
x-content-type-options
nosniff
age
404547
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15344
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:32:55 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 21 Apr 2024 22:24:03 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame B6EA
102 B
134 B
Other
General
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
be00e32745c8f3253a510efcfb4c728f018a4bb685589b668c460af2064b6135
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&size=normal&cb=exz2bqcpw3aa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:46:30 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
cross-origin-embedder-policy
require-corp
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
112
x-xss-protection
1; mode=block
expires
Thu, 27 Apr 2023 14:46:30 GMT
bframe
www.google.com/recaptcha/api2/ Frame 44A0
7 KB
1 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
e4049f2ca0f52c5f140bd0a0a1d3d8b40fd6fa3c91de83ac68136cde1217618a
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-P4aIcsznQL9R2ylWKdhcTQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
1146
content-security-policy
script-src 'report-sample' 'nonce-P4aIcsznQL9R2ylWKdhcTQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Thu, 27 Apr 2023 14:46:30 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
collect
region1.google-analytics.com/g/
0
45 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je34q0&_p=2029228073&cid=1189002294.1682606790&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=AEA&_s=3&sid=1682606789&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=scroll&epn.percent_scrolled=90&_et=54
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:46:30 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j100&a=2029228073&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1189002294.1682606790&tid=UA-15835029-4&_gid=874654935.1682606790&gtm=45He34q0n81NC9SGDL&cd20=Credit%20Suisse&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Finance&cd4=Zurich&cd5=Switzerland&cd19=25185178&z=842122441
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:06:21 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
2409
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j100&a=2029228073&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Dcorporate-email%26amp%3Butm_campaign%3Ddcs_article_na%26amp%3Buid%3D0ddab7d0-4da9-ed11-aad1-0022482cd8f5&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1189002294.1682606790&tid=UA-15835029-4&_gid=874654935.1682606790&gtm=457e34q0&cd20=Credit%20Suisse&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Finance&cd4=Zurich&cd5=Switzerland&cd19=25185178&z=919937675
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&amp;utm_medium=corporate-email&amp;utm_campaign=dcs_article_na&amp;uid=0ddab7d0-4da9-ed11-aad1-0022482cd8f5
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 27 Apr 2023 14:06:21 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
2409
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
styles__ltr.css
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame 44A0
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 11:53:33 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
10377
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 26 Apr 2024 11:53:33 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/ Frame 44A0
410 KB
165 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/4PnKmGB9wRHh1i04o7YUICeI/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=4PnKmGB9wRHh1i04o7YUICeI&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
2f1d9b491b08daadc738115c579f9cc1b85b29078fdefe99ad994f9db0f5da22
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Thu, 27 Apr 2023 14:38:37 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
473
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168688
x-xss-protection
0
last-modified
Fri, 21 Apr 2023 01:25:41 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Fri, 26 Apr 2024 14:38:37 GMT

Verdicts & Comments Add Verdict or Comment

113 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 boolean| credentialless undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x object| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal object| bootstrap string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp object| GooglebQhCsO function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| gaplugins object| gaData object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| Mailcheck object| punycode object| wpforms object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client function| wpformsDispatchEvent function| wpformsRecaptchaCallback function| wpformsRecaptchaLoad object| wpforms_settings string| _linkedin_partner_id object| _linkedin_data_partner_ids function| UET function| UET_init function| UET_push object| ueto_637a6937ff object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| __gaConnectorEventsEmitted function| lintrk boolean| _already_called_lintrk object| recaptcha object| closure_lm_494348 object| ziws

25 Cookies

Domain/Path Name / Value
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=corporate-email|utmccn=dcs_article_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _gcl_au
Value: 1.1.1091371487.1682606790
.egain.com/ Name: _ga
Value: GA1.2.1189002294.1682606790
.egain.com/ Name: _gid
Value: GA1.2.874654935.1682606790
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.ad72e74ae3c7308f.1682606789874
.egain.com/ Name: _uetsid
Value: 4b96e080e50a11ed827e890a5a0346ef
.egain.com/ Name: _uetvid
Value: 4b97be90e50a11edb5b91de434f461e5
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
www.egain.com/ Name: _wpfuuid
Value: ebbfb3e8-68d4-4621-8a40-4579f9c2d9f3
.bing.com/ Name: MUID
Value: 39BD6BB6702C6904092A78B6718068AC
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.ws.zoominfo.com/ Name: visitorId
Value: 4e9fdf89807f5295844d11085f932dd5709b6136472d29dcb60d37ed65b6f7b9
.zoominfo.com/ Name: __cf_bm
Value: bRVa.RoqfbvI8kc2uTcjqIKGCXqVFvsB1vZWD9eA1v8-1682606790-0-ASt0S8jWr15nKPnfhPCm7ZHUbQFZVrX5oZKOp/u4UfNNTNlVfiY3xFIhVNw3wxXBfSgQ4200HhDx3k7W+jvf1gk=
.zoominfo.com/ Name: _cfuvid
Value: Moh1v94op1q2LzmS17ccnCzibTJOb9EO..6fxmnr2zo-1682606790148-0-604800000
.linkedin.com/ Name: UserMatchHistory
Value: AQIQGvnMhryOWgAAAYfDLhX65eucYnIsLwHgLcIVlkX-8tYSSyDxhHgqYKWQrxLLlu842uhxSDk2DQ
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKcV7eq3nLgcAAAAYfDLhX6BJqpMLLsbwNsBH0AQ-L7p7e0mV6NExIaN0sVtboqr9U3R7sh0BLPPzSR29U56Q
.linkedin.com/ Name: bcookie
Value: "v=2&16c6debf-3f7d-4d22-8cdf-6f04a73a6858"
.linkedin.com/ Name: lidc
Value: "b=VGST00:s=V:r=V:a=V:p=V:g=2992:u=1:x=1:i=1682606790:t=1682693190:v=2:sig=AQE6fyTCiDpEehEBecMbF_0FjwKf7sCK"
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230427144630d4cc76bd-9682-4275-86d6-f8d369387fddAQF1RsxUE1BBnN72VAGHi6p-rPgNxp_k"
.linkedin.com/ Name: li_gc
Value: MTswOzE2ODI2MDY3OTA7MjswMjGzFXnEJSEIaftomrpoM+qPn3jceeKZaUV+iBXiA8aA8w==
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1682606789.1.1.1682606790.0.0.0
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
104.16.168.82
13.107.42.14
13.32.121.98
141.193.213.21
18.66.112.89
185.59.220.194
2001:4860:4802:34::178
2001:4860:4802:34::36
2400:52e0:1e00::1076:1
2600:9000:20eb:a600:2:53b2:240:93a1
2600:9000:225e:ce00:1f:f723:6fc0:93a1
2606:4700::6810:5814
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:808::2002
2a00:1450:4001:80f::2008
2a00:1450:4001:810::2003
2a00:1450:4001:812::2003
2a00:1450:4001:827::200a
2a00:1450:4001:82a::2004
2a00:1450:4001:830::2003
2a00:1450:400c:c00::9d
2a02:26f0:480:f::213:7edd
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
08756c47213d461baa3b01f42448a76d11f524470c7a34f9018733889bd4f49c
0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e
0aa2b75fe7d81cc815e50735a692e6a6f7c7a6cc2d78acdce12195b538a319c7
0ac6e4fba90c96bd45515b71e3db48650111bbb97de4736c6a6447deca95c8dc
0b79b191a7e97d8fb165ad70128825eb4fedd69d2677e55de7aff76793da3883
0d52c24a1c3dea694a92c69a9d81704c426b84de0d6bf9ed2ee980419d94daca
104673f4859604362a18fc6294197d8fffb8cb24ad3211e92eb04f655e18cf4a
10efa10637c7d5118a6140bf92bfc790edd4a9eae884eeb4ff0530e04154d8af
128de1b1cc499f5045fb090bf0375f195e378167b28b527c0bad776e9d6d65f7
15edd4768bdaccb1c4052aff55267f52bcecbf71a19b6b0dc94fa27b601b3484
19ad639ecde4eb11155827363a98d4099ede9e5bc43b47bb2e997052eb9fd570
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
1c1dbfb8b35ecdff131aecf841807b58dd8cea2d90f83d502da4e04ea1fa4a90
20e1d12417ee3d4dfce49dad475026c28fbb7f502e5e4cd15bf076c34a730f7a
22225e5889b45e5127ccd46e7d31281fa3dade93a53b17b75b7478f5bc192b3c
245303c6beda75dcf5894d2ba6f49080dcb0e9c1b47172aebaed5cf0a6c2675b
2595496fe48df6fcf9b1bc57c29a744c121eb4dd11566466bc13d2e52e6bbcc8
29361aff4b39c4b2b7bb314f6f096b09de9c41938125ec709c18313e54a600a6
2baecc3cdb4bc8db7d2fdaaa42e3d8acc6625ed94f84637b28a7a85701355e8f
2f1d9b491b08daadc738115c579f9cc1b85b29078fdefe99ad994f9db0f5da22
2f4cfbbc8e5ec834092f3e40158b5a1b1551fb0b8e5bb9894335bac7b49f913a
314f09c928bc36291e58dcc4948fd26842ae905038e43395630e8c7f903edb35
341c2af0bdb510fc54c38226c125627b3931573cf94bccf99f18320e7813b80f
3d70258b979587305cf2f32e68d1cba6df696781f2f290cd9132441e69e41b16
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27
442ded1995bed09d71ebbac985047547e1d12bee2b9824486333e44b0d6365ca
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
459e24ed5679ee390478bb2802204ef3e0cf3c4ee227dd277a4f8d55853c602e
4acb8bd45c9ada33a4588a24df6707977f63a09ce0b6ed701fac9d9a82f538d0
660670ff02c45c09f29607bec1e00af7660953ebb1d3c3828405cb390331d4af
666c8f303f0078188aa63bfb9cb81b99662f35998f5d57cf17ee8a95831f7875
6678f5308a4fd9620f440c3e6433920f9a09a9d6465a13888d9638aa23d70191
66dd4e5c21b276f0f6302f05a0acfaec62edc461993593a028dd7113923f704f
69a15ba379260f131f7dfa2a5414cbdc48db661ac21d696773c7e67259255ca1
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0
6c4ca119cf1bceba15e6b59d19c9a913dcfa12dd54b9ca0900890819adfae5e5
71b3ce72680f4183d28db86b184542051fd533bb1146933233e4f6a20cf98cba
747ee080eb57ab3ca956da0c0779e4177492db9da1a7022c4979936c2fd872f1
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89
7c345ef59fb2b287237939e1cc8cc92028711602334db6d338990a01676f8e45
7ffd6ec4d1b1980400d8cc710d2edd0fb7833e2c83262f8401247043ca258149
812043ca78b93feff8a05969cfd8cba312b7fd614485ee3dbe40d4ee8676c48b
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
8778e9af2422858d7052ff9a0f3c12c08ae976bdd6e0316db144cd5579cd97db
8a3820962c15d26c4cdc9eff4f8c66ed29f96e353b7893285cb14962d6a6956d
8a854f87716346658fe151a4fd7c304138ccb926fe1ad7825c82c89d3fdca169
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
8fdbf9efc2a3dee59ac086edff2cca2c66184470cb4d88cf8eacc574a45cef51
928f97f310d8f768c5e3d521e3b1ce2cff156f9cc60c5d09fad772f4a2c43f52
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
9810aee7e6d57d8cceaa96322b88e6df46710194689ae12b284149148cabc2f3
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
9cb547ffdbb9fee49d7aab2f0ac53e41a94d87b01ca95a6509f741d4734d851e
a6484c6e3741e2d76931f7c31f2e0db67b6c783386caf44a7714e594e5198405
aebdeff20316b375e4c749f50da81e94972710073a6149744db39034a70b22db
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
afacce23cb4feaaaef37997f8439819d8f827df4951f3ff02704c9f16fb7f53a
b0a45cd5aed66e27bd8ee861d0e3b782c8e79849bde32f90f078b9f2451a36f2
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