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Information

EXPEDIA® REWARDS WILL TRANSITION TO ONE KEY™ BEGINNING ON JULY 6, 2023

Throughout July, members will start earning at the One Key rate and unlock new
and exciting benefits across Expedia, Hotels.com, and Vrbo.
 * Learn more about One Key here


WELCOME TO HELP CENTER


YOUR VIRTUAL TRAVEL AGENT




DO YOU WANT TO:

Change a booking
Change a booking
Cancel a booking
Cancel a booking
Get refund status
Get refund status
Use airline credit
Use airline credit
Do something else
Do something else


EXPLORE HELP ARTICLES

Search help articlesSearch help articles:
Search help articles



FLIGHT

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Airline Credit RedemptionBook a flight using an airline creditAirline-initiated
schedule change

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REFUNDS AND CHARGES

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Refund timelines, policies & processesGet a receipt for your bookingPayment
security and options

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More


LODGING

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Change your hotel or vacation rental bookingCancel your hotel or vacation rental
bookingCheck in and out of your hotel or vacation rental

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More


PACKAGES

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Change your vacation packageAirline telephone numbersCancel your vacation
package

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CAR

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Change or cancel your car rentalBooking mistakes and name changesCar rental
price quotes

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More


DESTINATION SERVICES

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Change or cancel your activityBooking mistakes and name changesAdd activities to
your booking

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More


CRUISE

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Change or cancel your cruise bookingBooking mistakes and name changesBook a
cruise

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More


ACCOUNT

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View your bookingCustoms allowances for international travelersTransportation
Security Administration (TSA)

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More


PRIVACY

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Correct or update your account informationInformation about your privacyWhat
privacy and data subject rights are available?

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More


SECURITY

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Payment security and optionsResponsible disclosure of web vulnerabilitiesBeware
of email scams (phishing)

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More


TRAVEL ALERTS

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Government travel alerts and warningsBad weather and travel disruptionsTravel
to, from or through Russia


LOYALTY & REWARDS

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Earn Expedia Rewards tier statusEarn and use Expedia Rewards pointsWhat is One
Key?

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More



ADDITIONAL INFORMATION ABOUT EXPEDIA GROUP

 * 


 * COMPANY
   
   * About
   * Jobs
   * List your property
   * Partnerships
   * Investor Relations
   * Advertising
   * Affiliate Marketing
   * Feedback


 * EXPLORE
   
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   * Domestic flights
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   * All accommodation types


 * POLICIES
   
   * Privacy
   * Terms of use
   * Vrbo terms and conditions
   * Get started with One Key™
   * Accessibility
   * Your Privacy Choices


 * HELP
   
   * Support
   * Cancel your hotel or vacation rental booking
   * Cancel your flight
   * Refund timelines, policies & processes
   * Use an Expedia coupon
   * International travel documents

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 * Expedia, Inc. is not responsible for content on external Web sites.
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   and the Airplane Logo are trademarks or registered trademarks of Expedia,
   Inc. CST# 2029030-50.