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MANAGING TOXIC & OTHER EMPLOYEES WHO HAVE ATTITUDE ISSUES

By: Bob Verchota
More Webinars By Expert
Schedule: 13 September, 2023 (Wednesday)
Time: 12:00 PM PDT | 03:00 PM EDT
Duration: 60 Minutes
Webinar ID : 1783

   Countdown for your webinar:

 * 22days
 * 00Hrs
 * 06Mns
 * 02Secs

Download Brochure Request Callback Email Reminder


LIVE WEBINAR OPTIONS

($199) - Live Session for 1 Participant

+INCREASE PARTICIPANTS

1 Participants$199 2 Participants$299 3 Participants$399 4 Participants$449 5
Participants$499 6 Participants$549 7 Participants$599
($269) - Live + Recorded Session ($249) - Live + Transcript ($450) - Live +
Training CD


ON DEMAND OPTIONS

($179) - Transcript (PDF Transcript of the Training) ($239) - Downloadable
Recorded Session ($350) - Training CD


GROUP SESSION OPTIONS

($799) - Group Session Participants + Recorded

Group Session (10 Participants).
To add extra participants, please contact our Customer Support Team


$
Enroll For Webinar


WEBINAR DETAILS

 * OVERVIEW
 * WHY SHOULD YOU ATTEND?
 * AREA COVERED
 * WHO WILL BENEFIT?

Managing employee performance is a critical role for all leaders, of any group,
even volunteers and family members. Expected outcomes depend on the leader’s
ability to set clear performance expectations (outcomes) and in some situations
help by defining methods or processes that are to be used.
Periodically an employee may become disconnected from the outcome (goals), or
processes and this situation must be quickly assessed, and action is taken.

To wait, defer, or “hope” it will get better is not an option as both the
organization's performance and impact on co-workers start to take hold and can
have a compounding negative impact. Addressing both technical ability and
behavioral issues must be done expediently and with proper alignment to policy
along with regulatory boundaries for such action.

The risk is real for doing it wrong, lawsuits and negative public relations, are
two of the areas of concern. Having a leadership team that is well-advised and
consistently applies best practices and approaches to performance management is
critical to long-term success.

Quotes:

 * "Terminations expose the employer to a significant risk of wrongful
   discharge; good preparation is your best defense."
 * "Most employers are either too eager to fire or too slow to terminate Our
   goal is to get it right."
 * "Terminations may be a business decision but it never seems that way to the
   employee being terminated.



WHY SHOULD YOU ATTEND?

In spite of good hiring and inspired leadership, all supervisors ultimately must
deal with someone with Toxic Attitude Syndrome. Whether it's a crummy attitude,
attendance, or just being unable to do good work; employee performance issues
often consume large amounts of time, energy, and emotion.

In fact, 57% of employees have witnessed abusive or intimidating behavior, and
probably 100% work with someone who isn't pulling their weight.



AREA COVERED

 * How to start off on the right foot by creating clear expectations
 * How poor performance affects organizational performance and work environments
 * How progressive discipline policies can hurt you
 * Why probationary periods may be a bad idea
 * What is employment-at-will and when can you use it?
 * The key concepts in a just cause
 * Steps for conducting disciplinary investigations
 * How to hold employees accountable for sustained change
 * A simple system for determining how to coach employees
 * Dealing with difficult people
 * 11 barriers supervisors face in managing behavior
 * Methods for objectively Documenting Toxic Attitude Syndrome
 * How to prepare for termination
 * How to prepare for and conduct a disciplinary meeting
 * Performance Improvement Plans - receive a sample form
 * Setting SMART goals for employee performance
 * How to use last-chance warnings



WHO WILL BENEFIT?

 * Managers and supervisors who have responsibility for corrective action
 * Human resources professionals
 * People who aspire to leadership and supervisory positions

In spite of good hiring and inspired leadership, all supervisors ultimately must
deal with someone with Toxic Attitude Syndrome. Whether it's a crummy attitude,
attendance, or just being unable to do good work; employee performance issues
often consume large amounts of time, energy, and emotion.

In fact, 57% of employees have witnessed abusive or intimidating behavior, and
probably 100% work with someone who isn't pulling their weight.

 * How to start off on the right foot by creating clear expectations
 * How poor performance affects organizational performance and work environments
 * How progressive discipline policies can hurt you
 * Why probationary periods may be a bad idea
 * What is employment-at-will and when can you use it?
 * The key concepts in a just cause
 * Steps for conducting disciplinary investigations
 * How to hold employees accountable for sustained change
 * A simple system for determining how to coach employees
 * Dealing with difficult people
 * 11 barriers supervisors face in managing behavior
 * Methods for objectively Documenting Toxic Attitude Syndrome
 * How to prepare for termination
 * How to prepare for and conduct a disciplinary meeting
 * Performance Improvement Plans - receive a sample form
 * Setting SMART goals for employee performance
 * How to use last-chance warnings


 * Managers and supervisors who have responsibility for corrective action
 * Human resources professionals
 * People who aspire to leadership and supervisory positions


SPEAKER PROFILE

Bob Verchota, SPHR, is the President and owner of RPVerchota & Associates, a
human resources and management practices consulting firm. He has over 30 years
of human resources and operational leadership experience. His most recent
corporate assignments include serving as VP Support Services, VP of Ancillary
Services and Human Resources, and VP Human Resources. Focus areas include
organization change and employee development, talent acquisition, risk
management, compensation and benefits, labor and employee relations, performance
improvement, and other operational issues. 

Academic pursuits include an undergraduate degree in Business Administration,
graduate degree in Healthcare Administration (MHA), and doctoral work in
Organization Development EdD (abd). He has taught at the technical,
baccalaureate, and masters levels in several colleges and universities.



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By: Pete Tosh
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Onboarding Best Practices for Millennial and All Employees

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By: Bob Verchota
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Emotional Intelligence: Mastering the Emotions of Great Leadership

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By: Don Phin
Sept. 14, 2023
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Managing Your Professional Persona

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By: Kevin Salcido
Sept. 14, 2023
10:00 AM PDT | 01:00 PM EDT

Supplemental Pay Essentials: Special Withholding Rules For Bonuses, Severance
Pay, Commissions And Fringe Benefits

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Aug. 22, 2023
12:00 PM PDT | 03:00 PM EDT

Nailing the Candidate Experience, Attracting Talent

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By: Eric Edelsberg
Aug. 22, 2023
10:00 AM PDT | 01:00 PM EDT

Bank Secrecy Act Reporting Requirements and Suspicious Activity Report

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By: Jim Castagnera
Aug. 22, 2023
12:00 PM PDT | 03:00 PM EDT

Ensuring Safe and Effective Pharmaceutical Products: A Comprehensive Guide to
ICH Q9 (R1) Quality Risk Management in the Pharmaceutical Industry

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By: Meredith Crabtree
Aug. 22, 2023
10:00 AM PDT | 01:00 PM EDT

Stay Interviews: A Powerful Employee Engagement and Retention Tool

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By: Marcia Zidle
Aug. 23, 2023
12:00 PM PDT | 03:00 PM EDT

Writing Effective 483 and Warning Letter Responses

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Aug. 23, 2023
10:00 AM PDT | 01:00 PM EDT

Sunshine Act Reporting - Clarification for Clinical Research

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Aug. 23, 2023
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Nailing Impromptu Speeches: The Secret to Speaking Easily and Brilliantly on the
Spot

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Aug. 23, 2023
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NACHA – ACH Rule Update

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By: Justin Muscolino
Aug. 24, 2023
12:00 PM PDT | 03:00 PM EDT

The Future of Finance

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By: Carl Young
Aug. 24, 2023
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Construction Lending And Real Credit Administration: Evaluating, Underwriting,
And Monitoring Construction Loans

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By: Dev Strischek
Aug. 24, 2023
10:00 AM PDT | 01:00 PM EDT

Terminating Employees Safely

--------------------------------------------------------------------------------

By: Bob McKenzie
Aug. 24, 2023
10:00 AM PDT | 01:00 PM EDT

The Future of Learning and Development

--------------------------------------------------------------------------------

By: Amber Vanderburg
Aug. 24, 2023
10:00 AM PDT | 01:00 PM EDT

Developing an Effective Onboarding Program

--------------------------------------------------------------------------------

By: Diane L. Dee
Aug. 24, 2023
12:00 PM PDT | 03:00 PM EDT

Fix My Training Department: How to Get the Most Out of Your Learning
Organization

--------------------------------------------------------------------------------

By: Steven Rosenbaum
Aug. 28, 2023
10:00 AM PDT | 01:00 PM EDT

An Innovative Approach to Problem-Solving: Elevate Your Company's Success

--------------------------------------------------------------------------------

By: Bill Straubinger
Aug. 30, 2023
10:00 AM PDT | 01:00 PM EDT

Proposed SEC Cyber Security Rules

--------------------------------------------------------------------------------

By: William Gamble
Aug. 31, 2023
10:00 AM PDT | 01:00 PM EDT

Fatal Errors Employers Make When Updating Employee Handbooks that Can Be a Legal
Landmine! Learn What Policies are Mandated for 2023!

--------------------------------------------------------------------------------

By: Margie Faulk
Aug. 31, 2023
10:00 AM PDT | 01:00 PM EDT

Human Factors Usability Studies Following ISO 62366 and FDA Guidance

--------------------------------------------------------------------------------

By: Edwin Waldbusser
Aug. 31, 2023
12:00 PM PDT | 03:00 PM EDT

Negating Negativity in the Workplace

--------------------------------------------------------------------------------

By: Don Phin
Sept. 1, 2023
10:00 AM PDT | 01:00 PM EDT

Effective Onboarding: How to Welcome, Engage, and Retain New Employees with Your
In-Person and Virtual On-boarding

--------------------------------------------------------------------------------

By: Bob McKenzie
Sept. 5, 2023
10:00 AM PDT | 01:00 PM EDT

How to Comply with the New EEO-1 Reporting Requirement for 2023

--------------------------------------------------------------------------------

By: Harold Levy
Sept. 5, 2023
10:00 AM PDT | 01:00 PM EDT

Employee Handbook: The Complete Guide For HR & Managers in 2023-24

--------------------------------------------------------------------------------

By: Steven G. Meilleur
Sept. 5, 2023
12:00 PM PDT | 03:00 PM EDT

How To Conduct An Internal Harassment And Bullying Investigation To Determine
Facts And Minimize Liability

--------------------------------------------------------------------------------

By: Dr. Susan Strauss
Sept. 5, 2023
10:00 AM PDT | 01:00 PM EDT

Performance Management - Food for Thought

--------------------------------------------------------------------------------

By: Peter Walmsley
Sept. 5, 2023
12:00 PM PDT | 03:00 PM EDT



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