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Tidepool.org
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HOW IT WORKS

The Tidepool platform consists of two key pieces of software for clinicians and
patients, Tidepool Data Platform and the Tidepool Uploader, with an additional
companion app available for patients called Tidepool Mobile.

Get started with each below, with Tidepool supporting you and your IT team each
step of the way.




THE TIDEPOOL PLATFORM AT A GLANCE


TIDEPOOL WEB

Tidepool Web is an interactive web app for visualizing diabetes device data from
multiple devices all in one place.


TIDEPOOL UPLOADER

Tidepool Uploader is a universal uploader app that allows you to quickly create
a patient account and retrieve data from over 50 supported devices.


TIDEPOOL MOBILE

A notes app — and companion to Tidepool Web — for iOS and Android that allows
patients to add context that will display alongside their data to help you
adjust their therapy.


TIDEPOOL DATA PLATFORM

Tidepool Data Platform is where all your patients’ diabetes data comes together
in an easy-to-navigate dashboard in your Google Chrome browser.

Visualize time a patient spends in their target range, frequency of pump
maintenance tasks, and general glucose and insulin dosing trends displayed
together from a variety of diabetes devices.

Download PDF reports to save, and with one click of a button, copy summary
statistics and device settings into electronic health records (EHRs).

Sign up
View data now




BASICS VIEW

A summary of your patient’s diabetes device interactions over the past three
weeks, including info on insulin boluses and maintenance tasks like site
changes.

View walkthrough


DAILY VIEW

A day’s worth of integrated data from your patient’s glucose meter, CGM, insulin
pump, and notes from their Tidepool Mobile app in one place.

View walkthrough


TRENDS VIEW

A 1-week, 2-week, or 4-week view of glucose trends from a meter or CGM alongside
insights about averages, time-in-range, and a calculated glucose management
indicator (GMI).

View walkthrough


TIDEPOOL UPLOADER

Tidepool Uploader is software for both Mac and PC that clinics can install to
use as a universal device uploader for 75+ supported devices, including every
major brand of insulin pump and CGM available in the United States and a variety
of popular blood glucose meters and apps. Clinicians or medical assistants can
create new patient accounts and upload device data with one tool.

Patients receive an email when their account is created in clinic, empowering
them to continue to explore their data from home and on their smartphone. Your
patients can also upload data on their own from home before their next visit, so
you can spend more time focusing on what matters together.

Download for Mac
Download for Windows




SUPPORTED DEVICES

Upload data from over 50 diabetes devices and apps and see device-specific
walkthroughs to help your clinic get up and running.

See supported devices


GETTING STARTED WITH TIDEPOOL UPLOADER

A quick reference guide for your patients for getting started with and using
Tidepool Uploader from home.

Download the guide (English)

Descarga la guía (en español)


EASY TO ADD NEW USERS

Adding a new patient is done right from your primary Tidepool Uploader workflow.
Create a Tidepool account for them and we’ll take care of the rest.

View walkthrough


TIDEPOOL MOBILE

Tidepool Mobile is an iPhone and Android companion app for patients to Tidepool
Web that lets them add context to their diabetes data, like adding notes about
meals, exercise, or other data they want to track. These notes will appear
alongside their data in Tidepool Web.

With Tidepool Mobile on iOS, your patients can also connect to Apple Health for
continuous, automatic syncing of their Dexcom mobile app and other health data.






VIEW NOTES IN TIDEPOOL WEB

Uncover the context you’ve been missing to have a more complete understanding of
your patient’s diabetes management goals by viewing the notes they’ve added to
the data and seeing what data they choose to track.

View walkthrough


A SNAPSHOT OF INSIGHT

With each note created, your patients see a snapshot of their data that
surrounds it. They can search for other times they ate the same meal or
participated in the same activity to help uncover trends.

View walkthrough


PASSIVE UPLOAD OF HEALTH DATA

Pull in info from their other health apps for a complete picture of your
patient’s diabetes management.

View walkthrough


LEARN AT YOUR OWN PACE WITH OUR CLINICIAN VIDEO TUTORIAL






THE TIDEPOOL BIG DATA DONATION PROJECT

We offer our users the opportunity to make an impact on the future of diabetes
research with the Tidepool Big Data Donation Project. When people with diabetes
opt in to donate their anonymized data, they’re helping researchers, device
makers, and creators advance discovery and innovation. They can opt out at any
time. Over 10,000 Tidepool users have said, “Yes, I’m in.”


Learn more about how data makes a difference


GET STARTED WITH TIDEPOOL

Are you ready to get started? Still have more questions?

Sign up
Contact Clinic Success


INFORMATION SECURITY (IS) AND HIPAA

Tidepool complies with all HIPAA privacy, security, and breach notification
regulations. All data is stored in Tidepool’s HIPAA-compliant cloud, so you can
access from anywhere, anytime, securely. Tidepool protects data in transit and
at rest using industry-standard encryption and redundant, dedicated,
HIPAA-compliant servers.

Tidepool is also an FDA registered entity. Our software is listed with the FDA
under regulations 880.6310 and 862.2120 as Class I/Exempt medical devices and
Medical Data Display Systems. Tidepool complies with all applicable FDA
regulations including 21 CFR 820 Quality System Regulations. Class I/Exempt and
MDDS software are exempt from FDA part 510(k) filing and approval requirements.


LOOKING FOR INFORMATION ABOUT OUR SECURITY AND PRIVACY POLICIES? CHECK OUT OUR
DOCUMENTS BELOW.

Tidepool Security, Privacy, and Regulatory Technical Documentation
Tidepool Privacy Policy
Tidepool Terms of Use
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