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support.synaps.io Open in urlscan Pro
18.156.113.229  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.synaps.io/
Effective URL: https://support.synaps.io/support/home
Submission: On August 29 via automatic, source certstream-suspicious — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 18.156.113.229, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.synaps.io.
TLS certificate: Issued by R10 on August 27th 2024. Valid for: 3 months.
This is the only time support.synaps.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 18.156.113.229 16509 (AMAZON-02)
9 18.164.112.5 16509 (AMAZON-02)
1 142.251.40.202 15169 (GOOGLE)
1 52.219.169.21 16509 (AMAZON-02)
6 142.251.40.131 15169 (GOOGLE)
20 5
4    18.156.113.229 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-156-113-229.eu-central-1.compute.amazonaws.com
support.synaps.io
9    18.164.112.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-164-112-5.jfk50.r.cloudfront.net
euc-assets1.freshdesk.com
euc-assets5.freshdesk.com
euc-assets7.freshdesk.com
euc-assets9.freshdesk.com
euc-assets4.freshdesk.com
euc-assets2.freshdesk.com
euc-assets10.freshdesk.com
1    142.251.40.202 (Queens, United States)

ASN15169 (GOOGLE, US)
PTR: lga34s38-in-f10.1e100.net
fonts.googleapis.com
1    52.219.169.21 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com
s3.eu-central-1.amazonaws.com
6    142.251.40.131 (Queens, United States)

ASN15169 (GOOGLE, US)
PTR: lga25s80-in-f3.1e100.net
fonts.gstatic.com
Apex Domain
Subdomains		 Transfer
9 freshdesk.com
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 618168
euc-assets5.freshdesk.com — Cisco Umbrella Rank: 637372
euc-assets7.freshdesk.com — Cisco Umbrella Rank: 618170
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 637374
euc-assets4.freshdesk.com — Cisco Umbrella Rank: 743340
euc-assets2.freshdesk.com — Cisco Umbrella Rank: 658138
euc-assets10.freshdesk.com — Cisco Umbrella Rank: 763841
406 KB
6 gstatic.com
fonts.gstatic.com
74 KB
4 synaps.io
support.synaps.io
39 KB
1 amazonaws.com
s3.eu-central-1.amazonaws.com
2 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
20 5
Domain Requested by
6 fonts.gstatic.com fonts.googleapis.com
4 support.synaps.io 1 redirects support.synaps.io
2 euc-assets7.freshdesk.com support.synaps.io
2 euc-assets1.freshdesk.com support.synaps.io
euc-assets1.freshdesk.com
1 euc-assets10.freshdesk.com support.synaps.io
1 euc-assets2.freshdesk.com support.synaps.io
1 euc-assets4.freshdesk.com support.synaps.io
1 euc-assets9.freshdesk.com support.synaps.io
1 s3.eu-central-1.amazonaws.com support.synaps.io
1 euc-assets5.freshdesk.com support.synaps.io
1 fonts.googleapis.com support.synaps.io
20 11

This site contains links to these domains. Also see Links.

Domain
synaps.io
www.freshworks.com
Subject Issuer Validity Valid
support.synaps.io
R10		 2024-08-27 -
2024-11-25		 3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02		 2024-05-17 -
2025-06-15		 a year crt.sh
upload.video.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01		 2024-08-02 -
2025-07-30		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.synaps.io/support/home
Frame ID: 1517701E3BB5D4DF42DCF0A9F45CE903
Requests: 20 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Synaps

Page URL History Show full URLs

  1. https://support.synaps.io/ HTTP 302
    https://support.synaps.io/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

11
Subdomains

5
IPs

2
Countries

517 kB
Transfer

1511 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.synaps.io/ HTTP 302
    https://support.synaps.io/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.synaps.io/support/
Redirect Chain
  • https://support.synaps.io/
  • https://support.synaps.io/support/home
17 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.synaps.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.156.113.229 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-156-113-229.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
181108f8e20522e9a4f6a40157e6e7400478b2e49357e7519c2b2f9b9374b0dd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 29 Aug 2024 23:45:14 GMT
etag
W/"83e19b610dac76d3a5a77f6d186543e2"
nel
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report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
36
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
290824234614
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
05e8eef2-be9b-4856-b80e-954163ad9dcd
x-trace-id
00-4a711f1e1bd83316a17b97c0806ad501-f1b96b8b796cb4b0-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 29 Aug 2024 23:45:14 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.synaps.io/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
33
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
d21248e7-1c93-4ef6-b92e-845a9aa13604
x-trace-id
00-bd1d7a0fb50858ddc9fe1e8ac5965bb8-ae180d4d46c55d7b-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
euc-assets1.freshdesk.com/assets/cdn/ 		262 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://euc-assets1.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: support.synaps.io
URL: https://support.synaps.io/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.164.112.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-164-112-5.jfk50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://support.synaps.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Wed, 07 Aug 2024 09:01:38 GMT
content-encoding
gzip
via
1.1 7edae070a6a25cc68c970c1111701a20.cloudfront.net (CloudFront)
x-amz-cf-pop
JFK50-P6
age
1953817
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
Thu, 12 Oct 2023 05:27:16 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
wQ3UP0VaJFdhxS4OKqdW3a3tq3yKjUewpFDpcSE_zxFlMuh1r3_biA==
expires
Fri, 11 Oct 2024 11:27:15 GMT
theme.css
support.synaps.io/support/ 		77 KB
22 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.synaps.io/support/theme.css?v=2&d=1663211142
Requested by
Host: support.synaps.io
URL: https://support.synaps.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.156.113.229 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-156-113-229.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
ab184cf4d3410524164d4d026f4863b12852577d8658cd5286250d253b91acde
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ cloudflareinsights.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ ajax.cloudflare.com/ static.cloudflareinsights.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.synaps.io/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 29 Aug 2024 23:45:14 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18306740371770092677 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.synaps.io/ Name: _x_w
Value: 6_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
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Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

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fonts.googleapis.com
fonts.gstatic.com
s3.eu-central-1.amazonaws.com
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142.251.40.131
142.251.40.202
18.156.113.229
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