www.clootrack.com
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Submitted URL: https://tryclootrack.com/
Effective URL: https://www.clootrack.com/
Submission: On October 22 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://www.clootrack.com/
Submission: On October 22 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 2 forms found in the DOM
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<option value="AF">Afghanistan (افغانستان)</option>
<option value="AL">Albania (Shqipëri)</option>
<option value="DZ">Algeria (الجزائر)</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua and Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia (Հայաստան)</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria (Österreich)</option>
<option value="AZ">Azerbaijan (Azərbaycan)</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain (البحرين)</option>
<option value="BD">Bangladesh (বাংলাদেশ)</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus (Беларусь)</option>
<option value="BE">Belgium (België)</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin (Bénin)</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan (འབྲུག)</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia and Herzegovina (Босна и Херцеговина)</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil (Brasil)</option>
<option value="IO">British Indian Ocean Territory</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria (България)</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi (Uburundi)</option>
<option value="KH">Cambodia (កម្ពុជា)</option>
<option value="CM">Cameroon (Cameroun)</option>
<option value="CA">Canada</option>
<option value="CV">Cape Verde (Kabu Verdi)</option>
<option value="BQ">Caribbean Netherlands</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic (République centrafricaine)</option>
<option value="TD">Chad (Tchad)</option>
<option value="CL">Chile</option>
<option value="CN">China (中国)</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros (جزر القمر)</option>
<option value="CD">Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo)</option>
<option value="CG">Congo (Republic) (Congo-Brazzaville)</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia (Hrvatska)</option>
<option value="CU">Cuba</option>
<option value="CW">Curaçao</option>
<option value="CY">Cyprus (Κύπρος)</option>
<option value="CZ">Czech Republic (Česká republika)</option>
<option value="DK">Denmark (Danmark)</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic (República Dominicana)</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt (مصر)</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea (Guinea Ecuatorial)</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia (Eesti)</option>
<option value="ET">Ethiopia</option>
<option value="FK">Falkland Islands (Islas Malvinas)</option>
<option value="FO">Faroe Islands (Føroyar)</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland (Suomi)</option>
<option value="FR">France</option>
<option value="GF">French Guiana (Guyane française)</option>
<option value="PF">French Polynesia (Polynésie française)</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia (საქართველო)</option>
<option value="DE">Germany (Deutschland)</option>
<option value="GH">Ghana (Gaana)</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece (Ελλάδα)</option>
<option value="GL">Greenland (Kalaallit Nunaat)</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea (Guinée)</option>
<option value="GW">Guinea-Bissau (Guiné Bissau)</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong (香港)</option>
<option value="HU">Hungary (Magyarország)</option>
<option value="IS">Iceland (Ísland)</option>
<option value="IN">India (भारत)</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran (ایران)</option>
<option value="IQ">Iraq (العراق)</option>
<option value="IE">Ireland</option>
<option value="IL">Israel (ישראל)</option>
<option value="IT">Italy (Italia)</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan (日本)</option>
<option value="JO">Jordan (الأردن)</option>
<option value="KZ">Kazakhstan (Казахстан)</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait (الكويت)</option>
<option value="KG">Kyrgyzstan (Кыргызстан)</option>
<option value="LA">Laos (ລາວ)</option>
<option value="LV">Latvia (Latvija)</option>
<option value="LB">Lebanon (لبنان)</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya (ليبيا)</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania (Lietuva)</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macau (澳門)</option>
<option value="MK">Macedonia (FYROM) (Македонија)</option>
<option value="MG">Madagascar (Madagasikara)</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania (موريتانيا)</option>
<option value="MU">Mauritius (Moris)</option>
<option value="MX">Mexico (México)</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova (Republica Moldova)</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia (Монгол)</option>
<option value="ME">Montenegro (Crna Gora)</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco (المغرب)</option>
<option value="MZ">Mozambique (Moçambique)</option>
<option value="MM">Myanmar (Burma) (မြန်မာ)</option>
<option value="NA">Namibia (Namibië)</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal (नेपाल)</option>
<option value="NL">Netherlands (Nederland)</option>
<option value="NC">New Caledonia (Nouvelle-Calédonie)</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger (Nijar)</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="NF">Norfolk Island</option>
<option value="KP">North Korea (조선 민주주의 인민 공화국)</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway (Norge)</option>
<option value="OM">Oman (عُمان)</option>
<option value="PK">Pakistan (پاکستان)</option>
<option value="PW">Palau</option>
<option value="PS">Palestine (فلسطين)</option>
<option value="PA">Panama (Panamá)</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru (Perú)</option>
<option value="PH">Philippines</option>
<option value="PL">Poland (Polska)</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar (قطر)</option>
<option value="RE">Réunion (La Réunion)</option>
<option value="RO">Romania (România)</option>
<option value="RU">Russia (Россия)</option>
<option value="RW">Rwanda</option>
<option value="BL">Saint Barthélemy (Saint-Barthélemy)</option>
<option value="SH">Saint Helena</option>
<option value="KN">Saint Kitts and Nevis</option>
<option value="LC">Saint Lucia</option>
<option value="MF">Saint Martin (Saint-Martin (partie française))</option>
<option value="PM">Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon)</option>
<option value="VC">Saint Vincent and the Grenadines</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé and Príncipe (São Tomé e Príncipe)</option>
<option value="SA">Saudi Arabia (المملكة العربية السعودية)</option>
<option value="SN">Senegal (Sénégal)</option>
<option value="RS">Serbia (Србија)</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SX">Sint Maarten</option>
<option value="SK">Slovakia (Slovensko)</option>
<option value="SI">Slovenia (Slovenija)</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia (Soomaaliya)</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea (대한민국)</option>
<option value="SS">South Sudan (جنوب السودان)</option>
<option value="ES">Spain (España)</option>
<option value="LK">Sri Lanka (ශ්රී ලංකාව)</option>
<option value="SD">Sudan (السودان)</option>
<option value="SR">Suriname</option>
<option value="SZ">Swaziland</option>
<option value="SE">Sweden (Sverige)</option>
<option value="CH">Switzerland (Schweiz)</option>
<option value="SY">Syria (سوريا)</option>
<option value="TW">Taiwan (台灣)</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand (ไทย)</option>
<option value="TL">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TK">Tokelau</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad and Tobago</option>
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<option value="TR">Turkey (Türkiye)</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks and Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
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<option value="UA">Ukraine (Україна)</option>
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<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan (Oʻzbekiston)</option>
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<option value="VA">Vatican City (Città del Vaticano)</option>
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This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy. Accept Home AskClootrack * Home * AskClootrack * Product * Clootrack Platform * ProbeTrack * Resources * Blogs * Case Studies * Insights * Knowledge Base * CX See Why Show * A Cup of CX * CX Reports * About * Overview * Life at Clootrack * Contact Us * Press Releases * Clootrack in the Media * Clootrack at Events * Careers ©Copyright 2024 www.clootrack.com All Rights Reserved. Request Demo UNDERSTAND THE WHY BEHIND CUSTOMER EXPERIENCE UNDERSTAND THE WHY BEHIND CUSTOMER EXPERIENCE 7.5X FASTER QUALITATIVE INSIGHTS WITH AI AGENTS Find out why your NPS, CSAT, and star ratings are falling. Cut churn by 35%, save over 528 hours monthly, and achieve a 38X+ ROI. Perfect for B2C brands, management consultants and investment funds. 150+ ENTERPRISES TRUST CLOOTRACK WHAT OUR CUSTOMERS SAY Previous When it comes to category understanding, the biggest challenge is where to start, what attributes to look at for your own brand and competition. There are several gaps that are left by listening and analytics tools. Clootrack helps clients find the drivers of conversation that are difficult to identify on social media. It helped us to streamline our social media conversation into relevant buckets. SENIOR GROUP HEAD Analytics at a Major Agency There are many issues with respect to customer experience that most people in the company understand, but there are a few issues which only a few people understand and none of us knew if it was important to the customers. Clootrack was able to identify the issues that really mattered to customers. CUSTOMER INSIGHTS HEAD at a Major Bank We were looking for valuable product insights which were very difficult to obtain from large data dumps. Clootrack helped us to get powerful, strategic business insights to be brought to the surface. ALEXIS O ECommerce Manager at a Major Apparel Brand We were looking at the personal care market to understand the motivations of Brand Switch in the category. What I liked about Clootrack is the smartness: it picks the right conversations and reviews for the analysis unlike a lot of tools I have used. There are zero invalid conversations. TANIA DEY Vice President CX Strategy, MullenLowe Lintas Group We offer a lot of mediums for our customers to make their voices heard: product reviews, surveys, and a section where customers can write about their experience. We were looking for a platform that could create a more structured output from these channels. We had interactions and POCs with multiple vendors and Clootrack stood out with their ability to get meaningful output from the various unstructured customer input channels. SHOEB SHAIK Process Excellence, Tata Cliq We were trying to find brand associations in a quick manner. Clootrack is convenient, thoughtful, and quick. The best thing is their algorithm - they are able to take the intensity of emotion into account while analyzing online conversations. SAMDISH C Group Corporate Brand at a Multinational Automotive Brand We were looking for a fast and cost-effective way of getting insights into our customers and the market. My favorite part of working with Clootrack is their technology engine. It has been a great way of getting insights for us, and it is quite cost-effective. STRATEGY HEAD of a Multinational Automotive Brand I was looking for a company that could help me to answer questions in research in a much more authentic fashion, rather than going around with a questionnaire to people and asking them questions. This whole concept of getting into emotions and tonality of the emotions is definitely unique. The second part of the uniqueness comes through the fact that it is not just online conversations but also that we can take internal enterprise data whether it’s banking data or telecom or auto sector. PRINCIPAL CONSULTANT at a Global Consulting Firm We have been doing NPS surveys for some time. However, the biggest issue has been convincing departments to take action on it. Because NPS questions are framed by business divisions and many times are biased to their understanding of business. Clootrack analysis brings out what customers want genuinely and is represented in verbatims. All business divisions oblige to take action on it as it is coming from the horses’ mouth. CUSTOMER INSIGHTS HEAD at a Major Bank When it comes to category understanding, the biggest challenge is where to start, what attributes to look at for your own brand and competition. There are several gaps that are left by listening and analytics tools. Clootrack helps clients find the drivers of conversation that are difficult to identify on social media. It helped us to streamline our social media conversation into relevant buckets. SENIOR GROUP HEAD Analytics at a Major Agency There are many issues with respect to customer experience that most people in the company understand, but there are a few issues which only a few people understand and none of us knew if it was important to the customers. Clootrack was able to identify the issues that really mattered to customers. CUSTOMER INSIGHTS HEAD at a Major Bank We were looking for valuable product insights which were very difficult to obtain from large data dumps. Clootrack helped us to get powerful, strategic business insights to be brought to the surface. ALEXIS O ECommerce Manager at a Major Apparel Brand We were looking at the personal care market to understand the motivations of Brand Switch in the category. What I liked about Clootrack is the smartness: it picks the right conversations and reviews for the analysis unlike a lot of tools I have used. There are zero invalid conversations. TANIA DEY Vice President CX Strategy, MullenLowe Lintas Group Next WHAT IS CLOOTRACK? Clootrack is an AI-powered CX analytics platform tailored for enterprise decision-makers. It analyzes billions of customer conversations in real time to pinpoint why your customer experience falters. Explore Platform Request Demo WHY CLOOTRACK COMPREHENSIVE CX OVERVIEW Seamlessly integrate customer data from both first-party and third-party sources—CRM tickets, call center calls, NPS data, social media, e-commerce reviews, blogs, and news sites—into a secure, AI-powered CX analytics engine. Discover underlying customer issues and what drives brand loyalty through authentic conversations, all in real time, enabling informed decisions. Request 1 : 1 with CX Specialist Read Case Study COMPETITOR BENCHMARKING Learn where your brand stands against the competition with industry benchmarks. Get real-time insights into what drives your SWOT. Stay ahead by recognizing shifting customer priorities. Request 1 : 1 with Insight Specialist Read Case Study BRAND HEALTH MONITORING Track your brand in real time to pinpoint areas needing improvement. Leverage insights from customer conversations to guide your brand's growth strategy. Request 1 : 1 with Brand Specialist Read Case Study UNBIASED INSIGHTS Clootrack's patented AI algorithm uncovers themes and patterns in customer conversations unguided, ensuring insights are unbiased and actionable, directly traceable to customer journeys. Confidently make decisions on customer acquisition, product development, market entry, and marketing strategies. Request 1 : 1 with CX Specialist Read Case Study CLOOTRACK FOR YOU * Customer Experience Leader * Consumer Insights Leader * Management Consultant * Private Equity Deal Analyst CUSTOMER EXPERIENCE LEADER Grasp the key elements affecting customer experience scores, such as NPS, CSAT, and CES. Streamline stakeholder alignment through clear, data-driven insights and spark action. Cut customer churn by 30% to 40%. “There are many aspects which we know are customer issues. There are some issues only some people in the company know. There are some customer issues which no one in the company knows. Clootrack is able to bring out these issues and tell us if it really matters to the customers.” -Customer Insights Head at a Major Bank Request Demo Read Case Study CONSUMER INSIGHTS LEADER Answer stakeholder questions on consumer behavior in seconds, not days, using insights from millions of customer conversations. Become the go-to hero by guiding your organization with fast data-driven decisions on customer acquisition, product development, market entry, marketing strategies, investments, and more. “Using Clootrack we were able to pinpoint key customer experience issues - like the ones that happen in last-mile delivery. Usually, these issues get completely missed out if they are not escalated to us even though it affects the customer experience big time. Clootrack was able to identify these issues and highlight the priority that helped us to take immediate action.” - Consumer Insights Manager, Major eRetail Platform Request Demo Read Case Study MANAGEMENT CONSULTANT Boost your pitch success rate by 60%. Slash strategic workshop prep by 300 hours. Accelerate market research to hours instead of months. “Our clients across industries and geographies have been WOWed by the learnings and insights which led to significantly better business decisions including better marketing campaigns, brand positioning and innovation strategies. Clootrack’s capability to decode customer emotions helped us to identify why certain customers prefer certain products and brands.” -Managing Director, Strategy Consulting Firm Request Demo Read Case Study PRIVATE EQUITY DEAL ANALYST Get qualitative insights for an investment edge, in real time. Save 23 days on due diligence, equity research, strategy planning, portfolio audit and deal thesis analysis. “Auto theme identification by Clootrack is very powerful - it is granular without needing any input. When a survey is used instead of Clootrack, key product codes are identified and responses are bucketed. However, it needs significant effort and is error prone.” - Partner, Major Private Equity Fund Request Demo Read Case Study SEAMLESS INTEGRATION WITH ALL DATA & BI TOOLS Request A Demo YOUR DATA IS SAFE WITH US! At Clootrack we are committed to protecting and respecting your privacy. We only collect and retain as much information as needed for specific, identified purposes. We will not use it in any way that is incompatible with those purposes. * GDPR Compliant * ISO 27001 UNDERSTAND THE WHY BEHIND CUSTOMER EXPERIENCE 7.5X FASTER QUALITATIVE INSIGHTS! Find out why your NPS, CSAT, and star ratings are falling. Cut churn by 35%, save over 528 hours monthly, and achieve a 38X+ ROI. 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