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24.20.2
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management skills are critical to the success of individuals, organisations and
economies. The need for leadership and management skills exists at every level
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Credentials (1421) Collections (7)


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 * 5 Ops - Management Development 
   5 Ops - Management Development 
   
   
   5 OPS - MANAGEMENT DEVELOPMENT 
   
   The holder of this credential has completed a leadership and management
   programme in reviewing, engaging, coaching, recruiting and planning delivered
   by Hermes Parcelnet Limited (trading as Evri). The programme covers the
   knowledge required to manage and lead a team to success. This individual has
   learnt to manage people confidently and competently ...
   Course website
 * 5 Star Customer Service
   5 Star Customer Service
   
   
   5 STAR CUSTOMER SERVICE
   
   5 Star Customer Service is an ILM Recognised programme of learning, created
   and delivered by People-Centric for Managers and Employees. The programme
   aims to develop knowledge and skills by training learners in practicing 5
   Star Customer Service.
   Course website
 * 9308-12 Level 3 End-point Assessment for ST0384/AP03 Team Leader/Supervisor
   
   
   
   
   
   
   9308-12 LEVEL 3 END-POINT ASSESSMENT FOR ST0384/AP03 TEAM LEADER/SUPERVISOR
   
   This apprenticeship is designed for first-line managers such as Supervisors,
   Team Leaders, Project Officers and Shift Supervisors who work in the private,
   public or third sector. The qualification is suitable for first-line managers
   in all sizes of organisation with operational/project responsibilities or
   responsibility for managing a team to deliver ...
   Course website
 * 9308-22 Level 3 End-point Assessment for ST0384/AP03 Team Leader/Supervisor
   
   
   
   
   
   
   9308-22 LEVEL 3 END-POINT ASSESSMENT FOR ST0384/AP03 TEAM LEADER/SUPERVISOR
   
   This apprenticeship is designed for first-line managers such as Supervisors,
   Team Leaders, Project Officers and Shift Supervisors who work in the private,
   public or third sector. This apprenticeship standard is suitable for
   first-line managers in all sizes of organisation with operational/project
   responsibilities or responsibility for managing a team ...
   Course website
 * 9308-33 Level 3 End-point Assessment for ST0384 Team Leader
   
   
   
   
   
   
   9308-33 LEVEL 3 END-POINT ASSESSMENT FOR ST0384 TEAM LEADER
   
   The person has met the criteria for each component of the End-point
   Assessment for the Team Leader apprenticeship standard (City & Guilds code:
   9308-33)
   
   Course website
 * 9309-12 Level 5 Operations / Departmental Manager
   
   
   
   
   
   
   9309-12 LEVEL 5 OPERATIONS / DEPARTMENTAL MANAGER
   
   This apprenticeship is designed for middle managers such as Operations
   Manager, Regional Manager, Divisional Manager, Department Manager and other
   specialist managers who work in the private, public or third sector. The
   qualification is suitable for middle managers in all sizes of organisation
   with operational/project responsibilities or responsibility ...
   Course website
 * 9309-22 Level 5 End-point Assessment for ST0385/AP03 Operations /Departmental
   Manager
   
   
   
   
   
   
   9309-22 LEVEL 5 END-POINT ASSESSMENT FOR ST0385/AP03 OPERATIONS /DEPARTMENTAL
   MANAGER
   
   This apprenticeship is designed for middle managers such as Operations
   Manager, Regional Manager, Divisional Manager, Departmental Manager and other
   specialist managers who work in the private, public or third sector. This
   apprenticeship is suitable for middle managers in all sizes of organisation
   with operational/project responsibilities or responsibility ...
   Course website
 * 9310-12 Level 6 Chartered Manager Degree
   
   
   
   
   
   
   9310-12 LEVEL 6 CHARTERED MANAGER DEGREE
   
   This apprenticeship is designed for managers who are responsible for
   overseeing people, projects and operations delivering long term
   organisational success. They are typically able to deliver impact combined
   with commitment to continual learning and development to achieve the
   professional recognition of their ability. (IFATE Standard Reference Number:
   ...
   Course website
 * 9311-12 Level 7 Senior Leader Masters Degree
   
   
   
   
   
   
   9311-12 LEVEL 7 SENIOR LEADER MASTERS DEGREE
   
   This apprenticeship is for people with senior management responsibility. They
   are responsible for providing a clear purpose to deliver results, driving
   strategic intent and identifying longer-term opportunities and risks. They
   are responsible for developing ethical, innovative and supportive cultures.
   (IFATE Standard Reference Number: ST0480 and ILM ...
   Course website
 * 9311-22 Level 7 End-point Assessment for ST0480/AP03 Senior Leader
   
   
   
   
   
   
   9311-22 LEVEL 7 END-POINT ASSESSMENT FOR ST0480/AP03 SENIOR LEADER
   
   This person has met the criteria for each component of the End-point
   Assessment for the Level 7 Senior Leader Apprenticeship Standard. Senior
   Leaders are a key component of all types of business where there is a
   workforce to lead, manage & support. They contribute to the execution and
   achievement of strategic objectives, working in varied environments. ...
   Course website
   
   

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