application.axisbank.co.in
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Submitted URL: https://app1.ftrans01.com/WPEAFG?id=173907=JkxWBQRXXVVSTFVUB1YBXwELVgZWVFdRAFRUBlYHAFQHCFQEVgUBUAZRBFUNWANYDAAeQwIYE1pbA0Q...
Effective URL: https://application.axisbank.co.in/webforms/axis-support/index.aspx?&utm_source=ws-chub&utm_medium=qr-mode&utm_campaign=support-chu...
Submission: On August 31 via api from IN — Scanned from DE
Effective URL: https://application.axisbank.co.in/webforms/axis-support/index.aspx?&utm_source=ws-chub&utm_medium=qr-mode&utm_campaign=support-chu...
Submission: On August 31 via api from IN — Scanned from DE
Form analysis
1 forms found in the DOMPOST ./index.aspx?utm_source=ws-chub&utm_medium=qr-mode&utm_campaign=support-chub-qr
<form method="post" action="./index.aspx?utm_source=ws-chub&utm_medium=qr-mode&utm_campaign=support-chub-qr" onsubmit="javascript:return WebForm_OnSubmit();" id="form1" autocomplete="off">
<div class="aspNetHidden">
<input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="">
<input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE"
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var PageMethods = function() {
PageMethods.initializeBase(this);
this._timeout = 0;
this._userContext = null;
this._succeeded = null;
this._failed = null;
}
PageMethods.prototype = {
_get_path: function() {
var p = this.get_path();
if (p) return p;
else return PageMethods._staticInstance.get_path();
},
GetsubProduct: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetsubProduct', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
GetsubProductChatEmail: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetsubProductChatEmail', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
GetsubProductForChat: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetsubProductForChat', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
GetsubProductForEmail: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetsubProductForEmail', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
GetsubProductForSpeak: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetsubProductForSpeak', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
GetissuenotsubproductChatEmail: function(pkProductId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetissuenotsubproductChatEmail', false, {
pkProductId: pkProductId
}, succeededCallback, failedCallback, userContext);
},
GetIssueifnotsubproductChat: function(pkProductId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetIssueifnotsubproductChat', false, {
pkProductId: pkProductId
}, succeededCallback, failedCallback, userContext);
},
GetIssueifnotsubproductEmail: function(pkProductId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetIssueifnotsubproductEmail', false, {
pkProductId: pkProductId
}, succeededCallback, failedCallback, userContext);
},
GetIssueifnotsubproductSpeak: function(pkProductId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'GetIssueifnotsubproductSpeak', false, {
pkProductId: pkProductId
}, succeededCallback, failedCallback, userContext);
},
Getissuenotsubproduct: function(pkProductId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'Getissuenotsubproduct', false, {
pkProductId: pkProductId
}, succeededCallback, failedCallback, userContext);
},
SearchCustomers: function(prefixText, count, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'SearchCustomers', false, {
prefixText: prefixText,
count: count
}, succeededCallback, failedCallback, userContext);
},
RedirectToIssue: function(SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'RedirectToIssue', false, {
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
ButtonEnableChatEmail: function(pkProductId, SubProductId, IssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'ButtonEnableChatEmail', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId
}, succeededCallback, failedCallback, userContext);
},
ChatClick: function(pkProductId, SubProductId, IssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'ChatClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId
}, succeededCallback, failedCallback, userContext);
},
AgentChatClick: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'AgentChatClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
EmailClick: function(pkProductId, SubProductId, IssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'EmailClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId
}, succeededCallback, failedCallback, userContext);
},
AgentEmailClick: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'AgentEmailClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
AgentSpeakClick: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'AgentSpeakClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
RedirectToSubIssue: function(subIssue, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'RedirectToSubIssue', false, {
subIssue: subIssue
}, succeededCallback, failedCallback, userContext);
}
}
PageMethods.registerClass('PageMethods', Sys.Net.WebServiceProxy);
PageMethods._staticInstance = new PageMethods();
PageMethods.set_path = function(value) {
PageMethods._staticInstance.set_path(value);
}
PageMethods.get_path = function() {
return PageMethods._staticInstance.get_path();
}
PageMethods.set_timeout = function(value) {
PageMethods._staticInstance.set_timeout(value);
}
PageMethods.get_timeout = function() {
return PageMethods._staticInstance.get_timeout();
}
PageMethods.set_defaultUserContext = function(value) {
PageMethods._staticInstance.set_defaultUserContext(value);
}
PageMethods.get_defaultUserContext = function() {
return PageMethods._staticInstance.get_defaultUserContext();
}
PageMethods.set_defaultSucceededCallback = function(value) {
PageMethods._staticInstance.set_defaultSucceededCallback(value);
}
PageMethods.get_defaultSucceededCallback = function() {
return PageMethods._staticInstance.get_defaultSucceededCallback();
}
PageMethods.set_defaultFailedCallback = function(value) {
PageMethods._staticInstance.set_defaultFailedCallback(value);
}
PageMethods.get_defaultFailedCallback = function() {
return PageMethods._staticInstance.get_defaultFailedCallback();
}
PageMethods.set_enableJsonp = function(value) {
PageMethods._staticInstance.set_enableJsonp(value);
}
PageMethods.get_enableJsonp = function() {
return PageMethods._staticInstance.get_enableJsonp();
}
PageMethods.set_jsonpCallbackParameter = function(value) {
PageMethods._staticInstance.set_jsonpCallbackParameter(value);
}
PageMethods.get_jsonpCallbackParameter = function() {
return PageMethods._staticInstance.get_jsonpCallbackParameter();
}
PageMethods.set_path("index.aspx");
PageMethods.GetsubProduct = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProduct(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductChatEmail = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductChatEmail(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductForChat = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductForChat(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductForEmail = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductForEmail(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductForSpeak = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductForSpeak(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetissuenotsubproductChatEmail = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetissuenotsubproductChatEmail(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.GetIssueifnotsubproductChat = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetIssueifnotsubproductChat(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.GetIssueifnotsubproductEmail = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetIssueifnotsubproductEmail(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.GetIssueifnotsubproductSpeak = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetIssueifnotsubproductSpeak(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.Getissuenotsubproduct = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.Getissuenotsubproduct(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.SearchCustomers = function(prefixText, count, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.SearchCustomers(prefixText, count, onSuccess, onFailed, userContext);
}
PageMethods.RedirectToIssue = function(SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.RedirectToIssue(SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.ButtonEnableChatEmail = function(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.ButtonEnableChatEmail(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext);
}
PageMethods.ChatClick = function(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.ChatClick(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext);
}
PageMethods.AgentChatClick = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.AgentChatClick(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.EmailClick = function(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.EmailClick(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext);
}
PageMethods.AgentEmailClick = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.AgentEmailClick(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.AgentSpeakClick = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.AgentSpeakClick(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.RedirectToSubIssue = function(subIssue, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.RedirectToSubIssue(subIssue, onSuccess, onFailed, userContext);
}
function WebForm_OnSubmit() {
if (typeof(ValidatorOnSubmit) == "function" && ValidatorOnSubmit() == false) return false;
return true;
}
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</div>
</div>
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src="/WebForms/axis-support/assetsNew/images/axis-aha2.png" alt="Axis Bot"></a>-->
</header>
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<div class="container-fluid d-flex flex-row justify-content-between align-items-end" id="header_container">
<div class="bg-image">
<figure><img src="/WebForms/axis-support/assetsNew/images/bg-axisbank.jpg" alt=""></figure>
</div>
<div class="navbar-container d-flex flex-row justify-content-center align-items-center">
<nav class="navbar navbar-expand-md d-flex flex-row justify-content-center align-items-center">
<a class="navbar-brand" href="https://www.axisbank.com/"><img src="/WebForms/axis-support/assetsNew/images/brand-name.png" alt="Axis Bank"></a>
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<ul class="navbar-nav navigation-nav text-capitalize d-flex flex-row align-items-center">
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<a class="nav-link" href="javascript:void(0)">insta services</a>
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<li class="nav-item">
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<span class="services_link services" class="text-capitalize text-center">Report
Unauthorized
Transaction</span>
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Report a fraud
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<span class="services_link ">Cards</span>
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<a href="/WebForms/axis-support/Block-dccard.aspx" class="card-body sub_services_link text-capitalize">
Block Debit Card
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<!--End of copy-->
<a target="_blank" href="https://digiserv.axisbank.com/api/insta/wb/redirect/ZWufW9utwnnV7LzD7%2FOcIABs6Uyes7YwAY%2FxbsUFxTSoUjrV3cAaFyOSFIaFKiGjIoWghvqxuldx4cmn1eSkLPRmY1E58rsWPyGM%2FdJq%2FeUZemfBO%2BUuaJf62OfkLuAWhBU2iEQB8trSuj08ai2Ik42MsZNB1I1yNsfb0ryHJjZeBLnNNSMNsxESIjr0UN02tEyTVNO0MUEuhQxO5CSfGGHOVWw8VAbYkV%2Bkd1bn0PfqZrx9a5wNBLRPb%2BsK3y2DhsDJR5K%2FeIOWbbCYcSE3gwZZ2jOy4HnAsie8qrW%2B%2FNoe6UDCxoz6ZdXSljQ7%2FWj6Kh%2BIggEdC752WHQ%2F%2FjWVsw%3D%3D" class="card-body sub_services_link text-capitalize">
UPGRADE DEBIT CARD
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savings & agri account statement
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<svg id="_008---IT-Request" data-name="008---IT-Request" xmlns="http://www.w3.org/2000/svg" width="41.482" height="41.51" viewBox="0 0 41.482 41.51">
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<a data-toggle="modal" data-target="#UPemail-login-modal" class="card-body sub_services_link text-uppercase UPemail" target="_blank">Update Email ID (Savings Account)</a><a data-toggle="modal" data-target="#UpAdd-login-modal" class="card-body sub_services_link text-uppercase UpAdd" target="_blank">Update Address (Savings Account)</a><a data-toggle="modal" data-target="#GenDebPin-login-modal" class="card-body sub_services_link text-uppercase GenDebPin" target="_blank">Generate Debit Card PIN </a><a data-toggle="modal" data-target="#GenCrePin-login-modal" class="card-body sub_services_link text-uppercase GenCrePin" target="_blank">Generate Credit Card PIN </a><a data-toggle="modal" data-target="#LoanRepSc-login-modal" class="card-body sub_services_link text-uppercase LoanRepSc" target="_blank">Loan Repayment Schedule </a>
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<a href="/WebForms/axis-support/retail_loan_list.aspx" id="headingSeven" class="services_card card d-flex flex-column" style="text-align:left;">
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<span class="services_link ">Account Details</span>
</a>
<div id="collapseEight" class="collapse sub_services mob_sub_services" aria-labelledby="headingEight" data-parent="#serviceDropdown">
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/f%2BHv%2FdjWyaj%2BP87%2FcdjyUYFdgYntAnlw6ZgCnHhfL8gpD8zuu1f7xwMV0X5opAHwqxMwba%2FhMXE0nIKtguC02JVZtCSnDXY5jwI3Uat5V3ewZ2OFYu02VFuIODVn9dXcj33V2cfuDvsZlL18gjqmsaVgbT90CKCISHIKsvS7C02kqg9%2FqXtaOq%2FiRMH05PIRpbSvqZ8pb4FeKu1GQGjWV1QGu9zNrz%2BFyAJh0JdrGU6P2qg6oGptoTy5Y7GFgUGuSo2FDktz5e86oOGdAQQ0UCs5W83hX3eQGpcE5JdSNE6aOAhco1G%2FLO2aivMyGus9SBUVwF5vhabdVbmmJjEAVw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Change of Home Branch
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/GX%2Fea%2BpcOpD2%2BXlYNT0xelhmzJKOxtzB35yAgKl1URmD7YtM%2BsL9nEEc2l9C2WOliGep5mYDMD26EXxLE2riRneyauH%2F7%2Bwwo4sBUQ49uAeUPLO3BvOiZ4XidfSD5hfc1OjYdOQl6zWnvgIR9J4NO%2BdioZkuHMWRVQsJepA8BB%2F2Fw3nj%2FSulrSxLs6GegbFak%2BoJXcbA53sHN7iTdi3c7VCjL0FWk2461d6qZRhBRTV%2B78TB7E1b0xeHdc3TvKRYgzybOJ59%2BvDq%2BCXC7U1HsszHW%2F26gIv09woqQaqZjkYfSDpo9k01uMCsGYCIKUaLgItHA4bwCEieBin7ph9uw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Migrate to Salary Account
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/tdp6lA7Dcf3rTq03cIpbP%2BqLsl9SaJjJeH6hSkB5cEQ3l7C%2Fin4DDGS5wR6TYj5pmmttXtpjkBZ1wrd2FRtNxzmLWXy88kagXJgGq8VC36FJud2PnRgEJH8tVgEVokJ%2B1Z1LL1P%2B0rYb2hVjdRNWgCEuVS%2BDjt2TCKgb2XI8er9r5dYFMTI9xj821eNHS1w69Adjn5B%2BUrhKlcd2Ly8A25QHIK4M0kGmFWl6pLWRSA9NRwMmydAwiTZlirBu5x78bl8GkzdT4BKhKX9cmStRoxM34f3Lk5SsN86Llrvkf%2FtcKhO8idkNLmfGz3LSXhE6v86JQ8j4m7MyCEKocIpEGw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Family Banking
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/JFWouCJ2QvQNT21OsMod9bItOBdJb3KRayH9GobhGWxxzej5Ow2HfLNqwBAP%2Fys%2FETEaIqdGTem%2FEFaniFkgqMGNj8puwH6TqtPy4CZTbytMycGIkt5Es5sqINAG0OJGrfutRniKMSjH00caTsLub5NvrEhTCnOyI8d7jyDZ5OWIvIKJh4fARBdYnfttwY2UFUVjUa1KjAm5zCk8w0%2BUXij6%2Fe7W8fHM9FuOBHeFNMgG9Pp0czcukca8FysafRcCGuH7LIgYhWa04PBlieNaId8MQ84RBEv1szEKIYZWBBqsG16Y1F6e7lPT79Jy9rWhw4SgL%2F7FktayTdT0XM8geA%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Submit Form 15G/H
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/AbUkpv1ftau9gRl6d8kT9QhgNF53gWAN4xek43Zy7K0vamLmxKuqU6L5ivU%2FQDQqknc8oa2FmVYcL%2BQvM8exdXmqonycJvLtt4Ojvi81ABNTtyhB5arEm4fzSqHZ81yUOXouUI57o%2FiQNmaPPQ9ovbgMFM%2FD7fcLyKshuikKqsryvPHfVkpHatwuimZSCs%2BXUFY35zWzWxjF0wl8eBhnn26vQWvsAE%2FfyML45IjpTcuXFuG%2F7ZJzdu01aBPJIw3T5kob2yWZvAmeizo%2BzzFudJgIbYEuHEei70ASAOGpkzXwTCCHWqA8mCM0zz4HiJE98XgiJdUalV94sn4ncbmxFg%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Request Chequebook
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/dCi5DAMPJ46Ygt87HG%2Brk9xvlJtCqa3rukveb8uzhDT00lK%2FeJ4mCCPbO6Q3EdzmEokt4xWlJdhfB%2B1HQUdhQZrxRAD8j4%2FfzggrdNh006u0PrVVFO%2FuxuKHy7pOaNxGQkjlIZ50RwyQ17sPI%2FyByLOY7AZCUfdv03mAIK38ckIN2ydbE%2Bfysa15gU5KhqzXeUgi0Pc82bbqpTotDeWNItlJLlf%2BfvDv70UvJ0iJJs2pCy60byRm%2Bff2d3ZJO2n2VclQJzGS2M3txMwNLWGpSMP3rXrCD67Wa0CucBAPfhV4NZcCvnrucUFQDbDqSM6Hr3YOHfX4sYVS2Ytrxhgd5A%3D%3D" target="_blank" class="card-body sub_services_link text-capitalize">
DD request
</a>
</div>
</div>
</div>
</div>
</div>
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aria-label="Next">›</span></button></div>
<div class="owl-dots disabled"></div>
</div>
<div class="web_sub_services">
<div id="collapseOne" class="sub_services collapse" aria-labelledby="headingOne" data-parent="#serviceDropdown">
<a href="/WebForms/axis-support/Block-dccard.aspx" class="card-body sub_services_link text-uppercase">
block debit card
</a>
<a href="/WebForms/axis-support/Block-cccard.aspx" class="card-body sub_services_link text-uppercase">
block credit card
</a>
<!--End of copy-->
<a target="_blank" href="https://digiserv.axisbank.com/api/insta/wb/redirect/ZWufW9utwnnV7LzD7%2FOcIABs6Uyes7YwAY%2FxbsUFxTSoUjrV3cAaFyOSFIaFKiGjIoWghvqxuldx4cmn1eSkLPRmY1E58rsWPyGM%2FdJq%2FeUZemfBO%2BUuaJf62OfkLuAWhBU2iEQB8trSuj08ai2Ik42MsZNB1I1yNsfb0ryHJjZeBLnNNSMNsxESIjr0UN02tEyTVNO0MUEuhQxO5CSfGGHOVWw8VAbYkV%2Bkd1bn0PfqZrx9a5wNBLRPb%2BsK3y2DhsDJR5K%2FeIOWbbCYcSE3gwZZ2jOy4HnAsie8qrW%2B%2FNoe6UDCxoz6ZdXSljQ7%2FWj6Kh%2BIggEdC752WHQ%2F%2FjWVsw%3D%3D" class="card-body sub_services_link text-capitalize">
UPGRADE DEBIT CARD
</a>
</div>
<!--<div id="collapseTwo" class="sub_services collapse" aria-labelledby="headingTwo"
data-parent="#serviceDropdown">
<a href="report-fraud.aspx" class="card-body sub_services_link text-uppercase">
report a fraud
</a>
<a href="report-fraud-dispute.aspx" class="card-body sub_services_link text-uppercase">
report a dispute
</a>
</div>-->
<div id="collapseFour" class="sub_services collapse" aria-labelledby="headingFour" data-parent="#serviceDropdown">
<!--<a href="/WebForms/axis-support/E-statement.aspx" class="card-body sub_services_link text-uppercase">
savings & agri account statement
</a>-->
<a href="/WebForms/axis-support/CC-statement.aspx" class="card-body sub_services_link text-uppercase">
credit card statement
</a>
<!--Prashant 13-09-2022 <a href="/WebForms/axis-support/LoanAccountStatement.aspx" class="card-body sub_services_link text-uppercase">
Loan Account Statement
</a>-->
</div>
<div id="collapseFive" class="sub_services collapse" aria-labelledby="headingFive" data-parent="#serviceDropdown">
<a data-toggle="modal" data-target="#UPemail-login-modal" class="card-body sub_services_link text-uppercase UPemail" target="_blank">Update Email ID (Savings Account)</a><a data-toggle="modal" data-target="#UpAdd-login-modal" class="card-body sub_services_link text-uppercase UpAdd" target="_blank">Update Address (Savings Account)</a><a data-toggle="modal" data-target="#GenDebPin-login-modal" class="card-body sub_services_link text-uppercase GenDebPin" target="_blank">Generate Debit Card PIN </a><a data-toggle="modal" data-target="#GenCrePin-login-modal" class="card-body sub_services_link text-uppercase GenCrePin" target="_blank">Generate Credit Card PIN </a><a data-toggle="modal" data-target="#LoanRepSc-login-modal" class="card-body sub_services_link text-uppercase LoanRepSc" target="_blank">Loan Repayment Schedule </a>
</div>
<div id="collapseSeven" class="sub_services collapse" aria-labelledby="headingSeven" data-parent="#serviceDropdown">
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/dIB7%2BCbuPe%2BYkbxHxE7jD%2FptLCrQ4M3n9JmhDiUCNWibpumFN5oYI4lxgr0BLipKk63gDUB7%2BXeCN0nEXx%2FpJqb5AhI5RynZ0Hm%2F8s72wD3AA%2Bbv1r0ahJu%2B9rGt%2FmyrrX3iXPaj8XAyYbN9QsDhMmTG3630xLeaQGRA2Lq1T%2BzTeOORj%2FraH4NgTV4hh6mXq7YSZlXX1zPIFgBEJ%2FhSK%2F2eopw9xpfbpR812KRzhZlT49crkUns9sRdSC04ggI14ihv0fjg7C2OhN%2FoqtbdCSMPD58EGsLBQfNTuamOz6g8ha4Sg5TvEjLu5mJNX84bwKtZlQsY5kvhBPl%2Fwm%2BbfQ%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update Address
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/gDgv8P3u6UHPBawgB6DIvN1O7Q%2FG2RlRc3Of%2Ff700EHyICly%2BJi8s7NntFN%2B%2FkxwHjscsbyIoS%2Bi%2FNJ9oV6SXHq7ftmiCGrxIzbtOxCLekVhj%2Fm2Zcis9uusW209Q7r8zIO9QU%2BHQiCVMhAkuOAFEqQTzH2cOm01nbEMTWUhi5Hn3FARJHlbuQB%2BjYilMwcRXmYzhnCvLvy99kgDif5gLIXFM7kkLAzLM3IgOnYDKNHSvO3evV%2BKBLVWg5aeDwPcrMiSaVtaAIimk1JSVcG1sZxcFh3HHhyBloxhlvOcr8WEFNhnmHOLAqgnQG5kGRUdbTsc%2FrxTgMfP5b7QvhbYkA%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update Name
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/mZ%2B%2FkFIBwQ6m0QyrlvWx0Tvj73BPxQ0CuXDg7Ltg%2F0LYsEpJ3%2FyHybY7dfz1barfj6SHFwZf4YMP%2BwZAVQ0fAGBlA4hAmikTR7dMjhazZGOO%2FbgEaD1WLWrevqpYX8OWG07GVw0OTKNvYFj9SeZw0Xo4DrY7UWJBkVtKJ0h4pFCv2ZQ0zY%2FpoEjc6dYSbeFyXl76N8kWbSkGuiG18fBYMHDTEic2zgoYgGQoK17LxqTv3r84aOZN5z8gmVQFUVtLrRhhuaQ9qsdPxr5rVeTPRSF2VMqhOJZMIDTUX1oPyqEwTpk2Knt961EG76hcifKpvcYYibl7y40juh2eCR6N8w%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update PAN
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/JDDcXMWkY8HJCKGY%2BQxyK%2F8w2yiC8YHI22pq9FcPISk9%2F8IhHjFLDfx0DZr0B%2BcPt07v%2BjY%2BHtkejcV8of%2F4DwEHTIJ0m5VDPyxDdJX4OF%2BWJezhgquBh%2FeUdQ0CE1X%2BjMtPkIvhzG%2FRfN%2FuKRCncg9nXMvvQHFRMKVx3IUr4zldtFOlSvi4qRQVWIxcfCSp4FeRAeDHIYMCBzzJidO77QsrGL3r%2BAxa11SFvBRaYulSoR%2BvguwJjp9Raf77nlvSATIDZFVjQhRY94qBe64pmS14VPll6PPqo%2B8RKY8osBmx0G0%2B95u8%2Brm2fC%2Fg3zflfxXvBsuzT8DmajZku7y3fw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update Date of Birth
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/h0iN454jPpYkfL6KpMn2tuno3MknKIc3SdwTEnlqX%2BM%2FV%2Bvq%2BGD%2BgsDqQD5wGW1W%2BNcq62nIOu5XvtD%2BP2GgSgKRL5ArFxRzWBfZlxoR%2BrDBdOYNEFCv7lVVkxLAhUvUtfmu7h9IoEJrOpDY9ipHYACnFzxjmGB3Lk6%2FTFaSCnVwEGunY%2FF4dd9JECCXfQeloVBCjlt4j0x2WqA4%2B0qqVeftYZs5Pkn1QYjwFUtlj0Zfd1Mpbf0Cmd%2Bucgj0OnnYJfGRSCljBB9hjxGlvGa7TgKMVXSWpsxYczmKZk4CqSKbXRTHPll8OHHt5JxoiS4hSTlsjMxR1DhmKPsrAyg8qA%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update KYC
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/IcnhbfjskLB7n84KQ0zh0VTG0FgOhIPTvJxYDnxlE4yQ1Tw9c83zixEdXYkfkYBN5s21n%2FW5UN2sDflIqqggVqu395i6d8wo618SS1F8X0tq8rfSjzn0vikJe7FPal5LZ0dVnH6ROLqgkotBwsqWTDWj2pfhAEZ2xbcFndgteNxr5eJvD3ITcdDcdIy%2FNvJPks%2FpIagOsxDn3n8q45MoiGhw7HIvFZngqnb0QzWXSsQP9A2Pa2pHPiWGzyr5YouHnhlxknu2pUTDT3hMfNd2AA94kpq%2Fz12%2FYyCpWm0u7h3FesGSzXMupdvl6jrhV%2FpwWFJrPubmIMwX7YlIVSiWUA%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update Passport Details
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/Bumq6C6zL%2Fex9PqMcHkMMFsDCxsKSwQppEZdWNeeJY5ld4EEk89Da48A9V2sf6nAcaNfk%2Fmb9ELuBPF5ZBnFha0Zb2YpM7s02zTWm7FsyyDzEG%2Bvv0DtSjdQeYqXPUKKk3CxJzSNMvvVsZLDIW8dqxvryGnrYAf9v5iu952Z8Jp0FSCqB7j0TanmOCEo0JdMJS%2BIuQ3Wwg2iOY176oH1CokOR7xYba%2FDJNIYapdF8k%2FfGs0oQUAi3wZIl0SSXPe%2FVWpkaQPk4OmwljleFfIOXKZ0e%2BpxWz0F6uyEO%2BdYa%2BLVpBiFlRs85WMnBjW%2FNGxFXd1GHDS1%2FfyMsTFIohtluQ%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update Visa
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/tTOZrCmVhqO%2BU1Cni%2BpmxX3bLAbr7Uyq3yoNftc1QjdROvIPz3Xn2A%2BIHUPfw2tKLrJri2D1FtqK7%2FOwJ4kQW4XVPrMkIXdza6XD31kfQwi2CM5KZqurYvuky%2B3uD8BXpOaWUNUHXfAvI85BdQTflRgOcF0malXEQnPSLct8xx7GRpgSxEMjRWJkudzhgeGOPh7gbc%2Fxi26E8HFMugJDre6yL5OvQZcyI2rWmIQrWrGGZnKuREg%2FOZ34ICojZzBBR0Om9iVrfP1FDr5s29tanju%2Fy0%2Fz6QqNbqgeWoTXq0vVCg0QZW%2BkZRDyxfHEl%2F%2F50C07mEMFWQ5uzqo3GjY9Bg%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Update & Seed Aadhaar
</a>
</div>
<div id="collapseEight" class="sub_services collapse" aria-labelledby="headingEight" data-parent="#serviceDropdown">
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/f%2BHv%2FdjWyaj%2BP87%2FcdjyUYFdgYntAnlw6ZgCnHhfL8gpD8zuu1f7xwMV0X5opAHwqxMwba%2FhMXE0nIKtguC02JVZtCSnDXY5jwI3Uat5V3ewZ2OFYu02VFuIODVn9dXcj33V2cfuDvsZlL18gjqmsaVgbT90CKCISHIKsvS7C02kqg9%2FqXtaOq%2FiRMH05PIRpbSvqZ8pb4FeKu1GQGjWV1QGu9zNrz%2BFyAJh0JdrGU6P2qg6oGptoTy5Y7GFgUGuSo2FDktz5e86oOGdAQQ0UCs5W83hX3eQGpcE5JdSNE6aOAhco1G%2FLO2aivMyGus9SBUVwF5vhabdVbmmJjEAVw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Change of Home Branch
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/GX%2Fea%2BpcOpD2%2BXlYNT0xelhmzJKOxtzB35yAgKl1URmD7YtM%2BsL9nEEc2l9C2WOliGep5mYDMD26EXxLE2riRneyauH%2F7%2Bwwo4sBUQ49uAeUPLO3BvOiZ4XidfSD5hfc1OjYdOQl6zWnvgIR9J4NO%2BdioZkuHMWRVQsJepA8BB%2F2Fw3nj%2FSulrSxLs6GegbFak%2BoJXcbA53sHN7iTdi3c7VCjL0FWk2461d6qZRhBRTV%2B78TB7E1b0xeHdc3TvKRYgzybOJ59%2BvDq%2BCXC7U1HsszHW%2F26gIv09woqQaqZjkYfSDpo9k01uMCsGYCIKUaLgItHA4bwCEieBin7ph9uw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Migrate to Salary Account
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/tdp6lA7Dcf3rTq03cIpbP%2BqLsl9SaJjJeH6hSkB5cEQ3l7C%2Fin4DDGS5wR6TYj5pmmttXtpjkBZ1wrd2FRtNxzmLWXy88kagXJgGq8VC36FJud2PnRgEJH8tVgEVokJ%2B1Z1LL1P%2B0rYb2hVjdRNWgCEuVS%2BDjt2TCKgb2XI8er9r5dYFMTI9xj821eNHS1w69Adjn5B%2BUrhKlcd2Ly8A25QHIK4M0kGmFWl6pLWRSA9NRwMmydAwiTZlirBu5x78bl8GkzdT4BKhKX9cmStRoxM34f3Lk5SsN86Llrvkf%2FtcKhO8idkNLmfGz3LSXhE6v86JQ8j4m7MyCEKocIpEGw%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Family Banking
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/JFWouCJ2QvQNT21OsMod9bItOBdJb3KRayH9GobhGWxxzej5Ow2HfLNqwBAP%2Fys%2FETEaIqdGTem%2FEFaniFkgqMGNj8puwH6TqtPy4CZTbytMycGIkt5Es5sqINAG0OJGrfutRniKMSjH00caTsLub5NvrEhTCnOyI8d7jyDZ5OWIvIKJh4fARBdYnfttwY2UFUVjUa1KjAm5zCk8w0%2BUXij6%2Fe7W8fHM9FuOBHeFNMgG9Pp0czcukca8FysafRcCGuH7LIgYhWa04PBlieNaId8MQ84RBEv1szEKIYZWBBqsG16Y1F6e7lPT79Jy9rWhw4SgL%2F7FktayTdT0XM8geA%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Submit Form 15G/H
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/AbUkpv1ftau9gRl6d8kT9QhgNF53gWAN4xek43Zy7K0vamLmxKuqU6L5ivU%2FQDQqknc8oa2FmVYcL%2BQvM8exdXmqonycJvLtt4Ojvi81ABNTtyhB5arEm4fzSqHZ81yUOXouUI57o%2FiQNmaPPQ9ovbgMFM%2FD7fcLyKshuikKqsryvPHfVkpHatwuimZSCs%2BXUFY35zWzWxjF0wl8eBhnn26vQWvsAE%2FfyML45IjpTcuXFuG%2F7ZJzdu01aBPJIw3T5kob2yWZvAmeizo%2BzzFudJgIbYEuHEei70ASAOGpkzXwTCCHWqA8mCM0zz4HiJE98XgiJdUalV94sn4ncbmxFg%3D%3D" target="_blank" class="card-body sub_services_link text-uppercase">
Request Chequebook
</a>
<a href="https://digiserv.axisbank.com/api/insta/wb/redirect/dCi5DAMPJ46Ygt87HG%2Brk9xvlJtCqa3rukveb8uzhDT00lK%2FeJ4mCCPbO6Q3EdzmEokt4xWlJdhfB%2B1HQUdhQZrxRAD8j4%2FfzggrdNh006u0PrVVFO%2FuxuKHy7pOaNxGQkjlIZ50RwyQ17sPI%2FyByLOY7AZCUfdv03mAIK38ckIN2ydbE%2Bfysa15gU5KhqzXeUgi0Pc82bbqpTotDeWNItlJLlf%2BfvDv70UvJ0iJJs2pCy60byRm%2Bff2d3ZJO2n2VclQJzGS2M3txMwNLWGpSMP3rXrCD67Wa0CucBAPfhV4NZcCvnrucUFQDbDqSM6Hr3YOHfX4sYVS2Ytrxhgd5A%3D%3D" target="_blank" class="card-body sub_services_link text-capitalize">
DD request
</a>
</div>
</div>
</div>
</li>
<li class="dropdown_wrap">
<a href="javascript:void(0)" onclick="getGTM();" class="dropdownQueryButton text-capitalize mob"> FAQs
</a>
<div id="queryDropdown" class="queryDropdown dropdown-menu" aria-labelledby="dropdownMenuButton">
<div class="close_service" onclick="hidefaqPanel()">
<span class="icon-close"></span>
</div>
<div class="query_section">
<span class="query_helper">I have a query related to</span>
<span class="sub_dropdown_menu notruncate">
<select name="ctl00$product" id="product" title="Start selection here" class="select2_dropdown query js-states form-control Query_Product select2-hidden-accessible" onchange="GetsubProduct();" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-product">
<option value="0" data-select2-id="select2-data-45-26cc">Start selection here</option>
<option value="24">Report A Fraud Or Dispute</option>
<option value="1">Bank Accounts</option>
<option value="23">Cards</option>
<option value="2">Loans</option>
<option value="37">Digital Banking</option>
<option value="34">ATM And Cash Deposit Machines</option>
<option value="14">EDGE REWARD Program</option>
<option value="33">Deposits</option>
<option value="8">Business Banking Services</option>
<option value="32">Demat Accounts</option>
<option value="18">Remittances</option>
<option value="38">Insurance</option>
<option value="40">Unique Customer Identification Code</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-44-wbku" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Start selection here" tabindex="0" aria-disabled="false" aria-labelledby="select2-product-container" aria-controls="select2-product-container"><span
class="select2-selection__rendered" id="select2-product-container" role="textbox" aria-readonly="true" title="Start selection here">Start selection here</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="reqFavoriteColor" style="color:Red;display:none;">(Required)</span>
</span>
<span class="query_step notruncate show" id="query2_wrap">
<span class="query_helper">specific to</span>
<span class="sub_dropdown_menu">
<select name="ctl00$sub_product" id="sub_product" title="Continue Selecting" class="select2_dropdown query js-states form-control Query_SubProduct select2-hidden-accessible" onchange="GetIssue();" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-sub_product">
<option selected="selected" value="0" data-select2-id="select2-data-47-r4pb">Continue Selecting</option>
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role="combobox" aria-haspopup="true" aria-expanded="false" title="Continue Selecting" tabindex="0" aria-disabled="false" aria-labelledby="select2-sub_product-container" aria-controls="select2-sub_product-container"><span
class="select2-selection__rendered" id="select2-sub_product-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
</span>
</span>
<span class="query_step notruncate show" id="query3_wrap">
<span class="query_helper">for which I have an issue</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ddlissue" id="ddlissue" title="Choose your Query" class="select2_dropdown query js-states form-control Query_Issue select2-hidden-accessible" onchange="GetsubIssue();" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-ddlissue">
<option selected="selected" value="0" data-select2-id="select2-data-49-lomv">Choose your Query</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-48-kadp" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Choose your Query" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlissue-container" aria-controls="select2-ddlissue-container"><span
class="select2-selection__rendered" id="select2-ddlissue-container" role="textbox" aria-readonly="true" title="Choose your Query">Choose your Query</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="RequiredFieldValidator1" style="color:Red;display:none;">(Required)</span>
</span>
</span>
<span class="query_step notruncate show" id="query4_wrap">
<span class="query_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ddlsubissue" id="ddlsubissue" title="Select Specifics" class="select2_dropdown query js-states form-control Query_SubIssue select2-hidden-accessible" tabindex="-1" aria-hidden="true"
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role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="RequiredFieldValidator2" style="color:Red;display:none;">(Required)</span>
</span>
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<div class="submit_query">
<span id="lblmsg" class="error-message" style="padding-top:20px;display:block"></span>
<a onclick="return redirection();" id="btn_query" tabindex="26" class="submit_query_btn" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$btn_query", "", true, "r", "", false, true))">Submit</a>
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</div>
</li>
<li class="dropdown_wrap">
<!-- <a onclick="createPopupWin('https://application.axisbank.co.in/webforms/Inoperative/unclaim_search.aspx','abc',500,430)" href="#"><u style="color:blue">CLICK HERE</u></a> -->
<!-- <a class="nav-link mob" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)" href="#" >Service Request Status</a> -->
<a class="nav-link" href="/WebForms/axis-support/DLVT.aspx?utm_source=support&utm_medium=deliverable-tracker" target="_blank">Deliverable Tracker</a>
<!-- <a class="nav-link " href="https://ecrmuat.axisb.com:5113/AxisSRTracker/GetSRStatus">Track SR</a> -->
</li>
<li class="dropdown_wrap">
<!-- <a onclick="createPopupWin('https://application.axisbank.co.in/webforms/Inoperative/unclaim_search.aspx','abc',500,430)" href="#"><u style="color:blue">CLICK HERE</u></a> -->
<!-- <a class="nav-link mob" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)" href="#" >Service Request Status</a> -->
<a class="nav-link" href="https://sparsh.axisbank.com/myrequests/form-login" target="_blank">Track Requests</a>
<!-- <a class="nav-link " href="https://ecrmuat.axisb.com:5113/AxisSRTracker/GetSRStatus">Track SR</a> -->
</li>
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<p class="text-capitalize pr-3 mb-0" style="background: linear-gradient(to right,#B1B1B1,#FFFFFF );">queries<span class="resolved d-block">resolved*</span></p>
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<span class="count pr-3 mb-0"><span id="QueryCount" style="font-size:18px;font-family: lato-regular;
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<div class="close d-inline-block">
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</div>
</div>
<div class="credit_modal_2" id="UPemail-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your email ID: <span class="d-block follow_light"> Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click
on Update Email ID >> Enter Email ID >> Update </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text UPemail">Do you want to continue?</h3>
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<div class="credit_modal_2" id="UpAdd-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your address: <span class="d-block follow_light"> Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on
Update Address >> Enter Address >> Update </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text UpAdd">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
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</div>
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<div class="credit_modal_2" id="GenDebPin-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Debit Card PIN: <span class="d-block follow_light"> Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN >>
Enter New PIN & Expiry Date >> Enter Netsecure Code </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text GenDebPin">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
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<div class="credit_modal_2" id="GenCrePin-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Credit Card PIN: <span class="d-block follow_light"> Click on 3 bar menu >> Services & Support >> Credit Cards : Set / Reset PIN >> Send OTP
>> Enter OTP >> Enter New PIN >> Confirm New PIN >> Click Set PIN >> Enter mPIN >> PIN will be changed </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text GenCrePin">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
<div class="credit_modal_2" id="LoanRepSc-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Repayment Schedule: <span class="d-block follow_light"> Home Page >> Click on Accounts >> Click on Loans >> Select Loan Account No.>> Select
‘View Repayment Schedule’ </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text LoanRepSc">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
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<h2 class="heading text-capitalize mb-2">Axis Bank Support <span>DilSe Open</span></h2>
<!--<p class="comm-para mb-0 ">For Quick Assistance, start typing your query here OR select from the list of Insta Services</p>-->
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<!--desktop view link-->
<span class="desktoponly"><a href="https://omni.axisbank.co.in/axisretailbanking/#/99/DEEPLINK/GENOLIVE/c2VydmljZU5hbWU9c2VydmljZXMmaXNEZWVwTGluaz10cnVl?utm_source=SRDS&utm_medium=website&utm_campaign=EMI" target="_blank">
<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/emiOnCC.svg" alt="PersonalLoan">
</span>
<h4 class="card-title mb-0"><b>EMI On Credit Card </b> </h4>
</a></span>
<!--mobile view link-->
<span class="mobileonly">
<a href="https://axisbank.onelink.me/967567770?pid=website&c=cc-olive-convert-to-emi&af_dp=axisbank://axis.com/EMISLIDR?utm_source=SRDS&utm_medium=website&utm_campaign=EMI" target="_blank">
<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/emiOnCC.svg" alt="PersonalLoan">
</span>
<h4 class="card-title mb-0"><b>EMI On Credit Card </b> </h4>
</a>
</span>
</div>
</div>
<div class="owl-item active" style="width: 357.917px; margin-right: 23px;">
<div class="slide products-carousel__card">
<!--desktop view link-->
<span class="d-none d-sm-block"><a href="https://omni.axisbank.co.in/axisretailbanking/#/99/DEEPLINK/GENOLIVE/c2VydmljZU5hbWU9aW5zdGFudGxvYW4maXNEZWVwTGluaz10cnVl?utm_source=SRDS&utm_medium=website&utm_campaign=ILC" target="_blank">
<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/LoanonCreditCard.svg" alt="PersonalLoan">
</span>
<h4 class="card-title mb-0"><b>Instant Loan on Credit Card</b> </h4>
</a></span>
<!--mobile view link-->
<span class="d-block d-sm-none">
<a href="https://axisbank.onelink.me/967567770?pid=website&c=cc-olive-instant-loan&af_dp=axisbank://axis.com/WTLLIST?utm_source=SRDS&utm_medium=website&utm_campaign=ILC" target="_blank">
<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/LoanonCreditCard.svg" alt="PersonalLoan">
</span>
<h4 class="card-title mb-0"><b>Instant Loan on Credit Card</b> </h4>
</a></span>
</div>
</div>
<div class="owl-item active" style="width: 357.917px; margin-right: 23px;">
<div class="slide products-carousel__card">
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<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/personal-loan.svg" alt="PersonalLoan">
</span>
<h4 class="card-title mb-0"><b>Personal Loans</b> </h4>
</a>
</div>
</div>
<div class="owl-item" style="width: 357.917px; margin-right: 23px;">
<div class="slide products-carousel__card">
<div>
<a href="/Webforms/axis-support/LoanForms/BusinessLoan.aspx?UTM_SOURCE=WS&UTM_PRODUCT=BusinessLoan" target="_blank">
<span class="icon-businessLoans card-icon">
<img src="/WebForms/axis-support/assets_rd/images/business-loan.svg" alt="BusinessLoan">
</span>
<h4 class="card-title mb-0"><b>Business Loans</b> </h4>
</a>
</div>
</div>
</div>
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</span>
<h4 class="card-title mb-0"><b>Auto Loans</b> </h4>
</a>
</div>
</div>
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<h4 class="card-title mb-0"><b>Education Loans</b> </h4>
</a>
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<h4 class="card-title mb-0"><b>Home Loans</b> </h4>
</a>
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<h4 class="card-title mb-0"><b>Loan against Property</b></h4>
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<b>Credit Card</b>
</h4>
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<img src="/WebForms/axis-support/assets_rd/images/emiOnCC.svg" alt="PersonalLoan">
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<h4 class="card-title mb-0"><b>EMI On Credit Card </b> </h4>
</a></span>
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<span class="mobileonly">
<a href="https://axisbank.onelink.me/967567770?pid=website&c=cc-olive-convert-to-emi&af_dp=axisbank://axis.com/EMISLIDR?utm_source=SRDS&utm_medium=website&utm_campaign=EMI" target="_blank">
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<img src="/WebForms/axis-support/assets_rd/images/emiOnCC.svg" alt="PersonalLoan">
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<h4 class="card-title mb-0"><b>EMI On Credit Card </b> </h4>
</a>
</span>
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<span class="d-none d-sm-block"><a href="https://omni.axisbank.co.in/axisretailbanking/#/99/DEEPLINK/GENOLIVE/c2VydmljZU5hbWU9aW5zdGFudGxvYW4maXNEZWVwTGluaz10cnVl?utm_source=SRDS&utm_medium=website&utm_campaign=ILC" target="_blank">
<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/LoanonCreditCard.svg" alt="PersonalLoan">
</span>
<h4 class="card-title mb-0"><b>Instant Loan on Credit Card</b> </h4>
</a></span>
<!--mobile view link-->
<span class="d-block d-sm-none">
<a href="https://axisbank.onelink.me/967567770?pid=website&c=cc-olive-instant-loan&af_dp=axisbank://axis.com/WTLLIST?utm_source=SRDS&utm_medium=website&utm_campaign=ILC" target="_blank">
<span class="icon-PersonalLoan card-icon">
<img src="/WebForms/axis-support/assets_rd/images/LoanonCreditCard.svg" alt="PersonalLoan">
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<h4 class="card-title mb-0"><b>Instant Loan on Credit Card</b> </h4>
</a></span>
</div>
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<div class="owl-item cloned" style="width: 357.917px; margin-right: 23px;">
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<h4 class="card-title mb-0"><b>Personal Loans</b> </h4>
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<h4 class="card-title mb-0"><b>Business Loans</b> </h4>
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d="M38.981,14.909a.614.614,0,0,0-.027-.132.65.65,0,0,0-.037-.112.583.583,0,0,0-.065-.1.613.613,0,0,0-.086-.1c-.01-.009-.015-.021-.026-.031L32.49,9.581V4.551A1.95,1.95,0,0,0,30.541,2.6H23.5L20.679.412a1.927,1.927,0,0,0-2.37,0L15.489,2.6H8.447A1.949,1.949,0,0,0,6.5,4.551v5.03L.25,14.434c-.011.009-.016.021-.026.031a.61.61,0,0,0-.086.1.58.58,0,0,0-.065.1.641.641,0,0,0-.037.112.616.616,0,0,0-.027.13c0,.014-.008.025-.008.039v22.1a1.928,1.928,0,0,0,.381,1.147c0,.006,0,.013.009.018s.014.011.021.018a1.94,1.94,0,0,0,1.536.766h35.09a1.94,1.94,0,0,0,1.541-.769c.005-.006.013-.008.018-.015s.005-.012.009-.018a1.928,1.928,0,0,0,.381-1.147V14.948C38.988,14.934,38.981,14.922,38.981,14.909ZM19.1,1.437a.623.623,0,0,1,.775,0l1.5,1.164H17.609ZM2.112,37.692,19.1,24.493a.624.624,0,0,1,.775,0l17,13.2Zm35.577-1.013L20.679,23.468a1.928,1.928,0,0,0-2.37,0L1.3,36.679V15.937l10.649,8.269a.65.65,0,0,0,.8-1.027l-10.818-8.4L6.5,11.226v5.021a.65.65,0,0,0,1.3,0V4.551a.65.65,0,0,1,.65-.65H30.541a.65.65,0,0,1,.65.65v11.7a.65.65,0,0,0,1.3,0V11.226l4.572,3.553L26.224,23.194a.65.65,0,1,0,.8,1.027l10.667-8.283V36.679Z"
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d="M169.17,78.634v-2.6a7.8,7.8,0,1,0-7.8,7.8.65.65,0,1,0,0-1.3,6.5,6.5,0,1,1,6.5-6.5v2.6a1.3,1.3,0,1,1-2.6,0v-2.6a.65.65,0,1,0-1.3,0,2.6,2.6,0,1,1-2.6-2.6.65.65,0,0,0,0-1.3A3.9,3.9,0,1,0,164,78.908a2.592,2.592,0,0,0,5.171-.274Z"
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<a href="LogAQuery.aspx?Level=2&isgro=no">
<h4 class="nodal_card_header">write here</h4>
<p class="nodal_card_description">Click here to send an email to our Nodal Officer</p>
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<h4 class="nodal_card_header">write here</h4>
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<path id="Path_5207" data-name="Path 5207" d="M26.641,21.07a.65.65,0,0,0-.65.65V37.314a.65.65,0,0,1-.65.65H1.949a.65.65,0,0,1-.65-.65V2.226a.65.65,0,0,1,.65-.65H25.341a.65.65,0,0,1,.65.65v3.9a.65.65,0,1,0,1.3,0v-3.9A1.949,1.949,0,0,0,25.341.277H1.949A1.949,1.949,0,0,0,0,2.226V37.314a1.949,1.949,0,0,0,1.949,1.949H25.341a1.949,1.949,0,0,0,1.949-1.949V21.72A.65.65,0,0,0,26.641,21.07Z" transform="translate(0 -0.277)"></path>
<path id="Path_5208" data-name="Path 5208" d="M84.54,17.453a3.249,3.249,0,0,0-4.585-.01h0L75.679,21.72,53.308,44.092c-.007.006-.008.014-.014.02a.645.645,0,0,0-.123.183l-.005.011-2.752,6.421a.65.65,0,0,0,.6.906.643.643,0,0,0,.256-.053l6.421-2.752.011-.005a.63.63,0,0,0,.183-.123c.006-.006.014-.008.02-.014l22.371-22.37,4.277-4.278A3.249,3.249,0,0,0,84.54,17.453Zm-32.3,32.3,1.739-4.057L56.3,48.01Zm5.2-2.441-2.757-2.757L76.139,23.1,78.9,25.855ZM79.814,24.936,77.058,22.18l1.061-1.062,2.757,2.757Zm3.819-3.815h0l-1.838,1.838L79.038,20.2l1.838-1.835a1.949,1.949,0,1,1,2.757,2.757Z" transform="translate(-46.462 -15.245)" fill="#97144d"></path>
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<h4 class="nodal_card_header">Send Letter</h4>
<p class="nodal_card_description">Download the Grievance Form and send it to the address mentioned on it
</p>
</a>
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<path id="Path_5215" data-name="Path 5215" d="M59.711,48.38H54.795a.557.557,0,0,1-.557-.557V36.573a.557.557,0,0,1,.557-.557h4.916a.557.557,0,0,1,.557.557V47.823A.557.557,0,0,1,59.711,48.38Zm-4.359-1.114h3.8V37.13h-3.8Z" transform="translate(-23.144 -15.07)"></path>
<path id="Path_5216" data-name="Path 5216" d="M59.947,60.85H52.728a.557.557,0,0,1-.557-.557V57.42a1.2,1.2,0,0,1,1.2-1.2H59.3a1.2,1.2,0,0,1,1.2,1.2v2.873a.557.557,0,0,1-.557.557Zm-6.662-1.114h6.1V57.42a.09.09,0,0,0-.089-.09H53.374a.09.09,0,0,0-.089.09Z" transform="translate(-22.228 -24.02)"></path>
<path id="Path_5217" data-name="Path 5217" d="M36.649,34.332H30.723a1.2,1.2,0,0,1-1.2-1.2V30.257a.557.557,0,0,1,.557-.557H37.3a.557.557,0,0,1,.557.557V33.13A1.2,1.2,0,0,1,36.649,34.332Zm-6.015-3.518V33.13a.09.09,0,0,0,.089.09h5.926a.09.09,0,0,0,.089-.09V30.814Z" transform="translate(-12.193 -12.272)"></path>
<path id="Path_5218" data-name="Path 5218" d="M37.058,48.38h-4.9a.557.557,0,0,1-.557-.557V36.573a.557.557,0,0,1,.557-.557h4.9a.557.557,0,0,1,.557.557V47.823A.557.557,0,0,1,37.058,48.38Zm-4.344-1.114H36.5V37.13H32.714Z" transform="translate(-13.114 -15.07)"></path>
<path id="Path_5219" data-name="Path 5219" d="M37.3,60.85H30.077a.557.557,0,0,1-.557-.557V57.42a1.2,1.2,0,0,1,1.2-1.2h5.926a1.2,1.2,0,0,1,1.2,1.2v2.873A.557.557,0,0,1,37.3,60.85Zm-6.662-1.114h6.1V57.42a.09.09,0,0,0-.089-.09H30.723a.09.09,0,0,0-.089.09Z" transform="translate(-12.193 -24.02)"></path>
<path id="Path_5220" data-name="Path 5220" d="M15,34.332H9.071a1.2,1.2,0,0,1-1.2-1.2V30.257a.557.557,0,0,1,.557-.557h7.219a.557.557,0,0,1,.557.557V33.13a1.2,1.2,0,0,1-1.2,1.2ZM8.982,30.814V33.13a.09.09,0,0,0,.089.09H15a.09.09,0,0,0,.089-.09V30.814Z" transform="translate(-2.6 -12.272)"></path>
<path id="Path_5221" data-name="Path 5221" d="M15.414,48.38H10.457a.557.557,0,0,1-.557-.557V36.573a.557.557,0,0,1,.557-.557h4.957a.557.557,0,0,1,.557.557V47.823A.557.557,0,0,1,15.414,48.38Zm-4.4-1.114h3.843V37.13H11.014Z" transform="translate(-3.5 -15.07)"></path>
<path id="Path_5222" data-name="Path 5222" d="M15.644,60.85H8.425a.557.557,0,0,1-.557-.557V57.42a1.2,1.2,0,0,1,1.2-1.2H15a1.2,1.2,0,0,1,1.2,1.2v2.873A.557.557,0,0,1,15.644,60.85ZM8.982,59.736h6.1V57.42A.09.09,0,0,0,15,57.33H9.071a.09.09,0,0,0-.089.09Z" transform="translate(-2.6 -24.02)"></path>
<path id="Path_5223" data-name="Path 5223" d="M40.43,67.807H2.557A.557.557,0,0,1,2,67.25V63.093a.557.557,0,0,1,.557-.557H40.43a.557.557,0,0,1,.557.557V67.25A.557.557,0,0,1,40.43,67.807ZM3.114,66.693H39.873V63.65H3.114Z" transform="translate(0 -26.82)"></path>
</g>
</svg>
</span>
<h4 class="nodal_card_header">For branch related complaints</h4>
<p class="nodal_card_description">Click here to get Circle Nodal Officer details</p>
</a>
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para"> We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at
<b><a href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a></b>
</p>
<p class="notes_para"> Please send your queries related to CMS product (Paypro/Power Access) to <img src="/WebForms/axis-support/assetsNew/images/thumbnail_imagenopno.png" style="width: inherit; !important" alt="thumbnail_imagenopno">
and for queries related to Corporate Internet Banking, write to <b>
<a href="mailto: corporate.ib@axisbank.com"><img src="/WebForms/axis-support/assetsNew/images/imgCorpIbmail.png"></a>
</b> from your registered email ID. </p>
<p class="notes_para"> For INR Prepaid cards please call 022 67987700 or write on <b><a href="mailto: prepaidcards.support@axisbank.com" class="notes_mail">prepaidcards.support@axisbank.com</a> </b>
</p>
<ul class="notes_points">
<li class="notes_point_item"> To know the status of your existing complaint, you can
<a href="#" style="font-size:14px;" class="highlight_notes" onclick="createPopupWin('https://mobiapp.axisbank.co.in/AxisPreLogin/home','bjhb',1093,600)">click here</a> or call us on
<a href="tel:18004190068" class="call">18004190068</a>
</li>
<li class="notes_point_item">If your issue is not resolved within 30 days, you can approach the Banking Ombudsman</li>
<li class="notes_point_item"><a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/default-document-library/grievance-redressal/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.210002325.1486947100.1709275402-1746022900.1694752689" target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
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<div class="container_principal_nodal">
<h3 class="principal_nodal_content_header">Escalate to <span class="bold">Principal Nodal Officer</span></h3>
<p class="principal_nodal_content_description">Not satisfied with second level response then connect with our Principal Nodal Officer using below option</p>
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<span class="principal_nodal_card_icon">
<svg id="write_here" xmlns="http://www.w3.org/2000/svg" width="38.987" height="38.987" viewBox="0 0 38.987 38.987">
<g id="Group_1353" data-name="Group 1353" transform="translate(0 0)">
<path id="Path_4362" data-name="Path 4362" d="M38.981,14.909a.614.614,0,0,0-.027-.132.65.65,0,0,0-.037-.112.583.583,0,0,0-.065-.1.613.613,0,0,0-.086-.1c-.01-.009-.015-.021-.026-.031L32.49,9.581V4.551A1.95,1.95,0,0,0,30.541,2.6H23.5L20.679.412a1.927,1.927,0,0,0-2.37,0L15.489,2.6H8.447A1.949,1.949,0,0,0,6.5,4.551v5.03L.25,14.434c-.011.009-.016.021-.026.031a.61.61,0,0,0-.086.1.58.58,0,0,0-.065.1.641.641,0,0,0-.037.112.616.616,0,0,0-.027.13c0,.014-.008.025-.008.039v22.1a1.928,1.928,0,0,0,.381,1.147c0,.006,0,.013.009.018s.014.011.021.018a1.94,1.94,0,0,0,1.536.766h35.09a1.94,1.94,0,0,0,1.541-.769c.005-.006.013-.008.018-.015s.005-.012.009-.018a1.928,1.928,0,0,0,.381-1.147V14.948C38.988,14.934,38.981,14.922,38.981,14.909ZM19.1,1.437a.623.623,0,0,1,.775,0l1.5,1.164H17.609ZM2.112,37.692,19.1,24.493a.624.624,0,0,1,.775,0l17,13.2Zm35.577-1.013L20.679,23.468a1.928,1.928,0,0,0-2.37,0L1.3,36.679V15.937l10.649,8.269a.65.65,0,0,0,.8-1.027l-10.818-8.4L6.5,11.226v5.021a.65.65,0,0,0,1.3,0V4.551a.65.65,0,0,1,.65-.65H30.541a.65.65,0,0,1,.65.65v11.7a.65.65,0,0,0,1.3,0V11.226l4.572,3.553L26.224,23.194a.65.65,0,1,0,.8,1.027l10.667-8.283V36.679Z" transform="translate(-0.001 -0.004)"></path>
<path id="Path_4363" data-name="Path 4363" d="M169.17,78.634v-2.6a7.8,7.8,0,1,0-7.8,7.8.65.65,0,1,0,0-1.3,6.5,6.5,0,1,1,6.5-6.5v2.6a1.3,1.3,0,1,1-2.6,0v-2.6a.65.65,0,1,0-1.3,0,2.6,2.6,0,1,1-2.6-2.6.65.65,0,0,0,0-1.3A3.9,3.9,0,1,0,164,78.908a2.592,2.592,0,0,0,5.171-.274Z" transform="translate(-141.879 -63.041)" fill="#97144d"></path>
</g>
</svg>
</span>
<h4 class="principal_nodal_card_header">write here</h4>
<p class="principal_nodal_card_description">Click here to send an email to our Principal Nodal Officer on email ID <img src="/WebForms/axis-support/assetsNew/images/imgPNOmail.png" style="width:inherit"></p>
</a>
<a href="https://www.axisbank.com/docs/default-source/grievance/complaint-form_complaint-form-version-3.pdf?sfvrsn=4" class="principal_nodal_card">
<span class="principal_nodal_card_icon">
<svg xmlns="http://www.w3.org/2000/svg" width="39.03" height="38.987" viewBox="0 0 39.03 38.987">
<g id="send_letter" transform="translate(0 -0.277)">
<g id="Group_1356" data-name="Group 1356" transform="translate(0 0.277)">
<g id="Group_1355" data-name="Group 1355" transform="translate(0 0)">
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<path id="Path_5208" data-name="Path 5208" d="M84.54,17.453a3.249,3.249,0,0,0-4.585-.01h0L75.679,21.72,53.308,44.092c-.007.006-.008.014-.014.02a.645.645,0,0,0-.123.183l-.005.011-2.752,6.421a.65.65,0,0,0,.6.906.643.643,0,0,0,.256-.053l6.421-2.752.011-.005a.63.63,0,0,0,.183-.123c.006-.006.014-.008.02-.014l22.371-22.37,4.277-4.278A3.249,3.249,0,0,0,84.54,17.453Zm-32.3,32.3,1.739-4.057L56.3,48.01Zm5.2-2.441-2.757-2.757L76.139,23.1,78.9,25.855ZM79.814,24.936,77.058,22.18l1.061-1.062,2.757,2.757Zm3.819-3.815h0l-1.838,1.838L79.038,20.2l1.838-1.835a1.949,1.949,0,1,1,2.757,2.757Z" transform="translate(-46.462 -15.245)" fill="#97144d"></path>
<path id="Path_5209" data-name="Path 5209" d="M83.392,75.818H67.8a.65.65,0,0,0,0,1.3H83.392a.65.65,0,1,0,0-1.3Z" transform="translate(-61.95 -69.97)"></path>
<path id="Path_5210" data-name="Path 5210" d="M84.042,126.829a.65.65,0,0,0-.65-.65H67.8a.65.65,0,1,0,0,1.3H83.392A.65.65,0,0,0,84.042,126.829Z" transform="translate(-61.95 -116.432)"></path>
<path id="Path_5211" data-name="Path 5211" d="M67.8,176.539a.65.65,0,0,0,0,1.3h11.7a.65.65,0,0,0,0-1.3Z" transform="translate(-61.95 -162.894)"></path>
</g>
</g>
</g>
</svg>
</span>
<h4 class="principal_nodal_card_header">Send Letter</h4>
<p class="principal_nodal_card_description">Download the Grievance Form and send it to the address
mentioned
on it</p>
</a>
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para"> We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at
<b><a href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a></b>
</p>
<p class="notes_para"> Please send your queries related to CMS product (Paypro/Power Access) to <img src="/WebForms/axis-support/assetsNew/images/thumbnail_imagenopno.png" style="width: inherit; !important" alt="thumbnail_imagenopno">
and for queries related to Corporate Internet Banking, write to <a href="mailto: corporate.ib@axisbank.com"><img src="/WebForms/axis-support/assetsNew/images/imgCorpIbmail.png"></a> from your registered email ID. </p>
<p class="notes_para"> For INR Prepaid cards please call 022 67987700 or write on <b><a href="mailto: prepaidcards.support@axisbank.com" class="notes_mail">prepaidcards.support@axisbank.com</a> </b>
</p>
<ul class="notes_points">
<li class="notes_point_item"> To know the status of your existing complaint, you can
<a href="#" style="font-size:14px;" class="highlight_notes" onclick="createPopupWin('https://mobiapp.axisbank.co.in/AxisPreLogin/home','bjhb',1093,600)">click here</a> or call us on
<a href="tel:18004190068" class="call">18004190068</a>
</li>
<li class="notes_point_item">If your issue is not resolved within 30 days, you can approach the Banking Ombudsman</li>
<li class="notes_point_item"><a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/default-document-library/grievance-redressal/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.210002325.1486947100.1709275402-1746022900.1694752689" target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<!-- raise a complaint modal -->
<!-- <div class="modal_container raise_complaint_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="modalDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column"
aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">I have a <span class="modal_bold"> complaint related</span> to</span>
<span class="sub_dropdown_menu notruncate">
<select id='modal1' class="select2_dropdown query js-states form-control">
<option>volvo</option>
</select>
</span>
<span class="query_step notruncate raise_modal_dropdown_wrap2" id="modal2_wrap">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select id='modal2' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step raise_modal_dropdown_wrap3" id="modal3_wrap">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu ">
<select id='modal3' class="raise_modal_dropdown3 select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<a type="submit" class="submit_query_btn raise_query_btn text-capitalize mr-2">email</a>
<a type="submit" class="submit_query_btn raise_query_btn text-capitalize">chat</a>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assets_rd/images/modal.png" alt="Modal">
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para">We recommend that you use the above structured format to submit your complaints and
receive an expeditious response. However, if you wish to write to us directly, you may do so at <a
href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a>
</p>
<ul class="notes_points">
<li class="notes_point_item">
To know the status of your existing complaint, you can call us on <a href="tel:18004190068"
class="call">18004190068</a>
</li>
<li class="notes_point_item">approach the Banking Ombudsman</li>
<li class="notes_point_item"><a
href="https://www.axisbank.com/docs/default-source/default-document-library/revised-bankingombudsmanscheme.pdf?sfvrsn=0&_ga=2.188690600.1498359946.1620366863-1848737689.1618222791"
target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.188690600.1498359946.1620366863-1848737689.1618222791"
target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf"
target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank"
class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank"
class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>-->
<!-- reach us here modal -->
<!-- reach us here start modal old file code 13032023-->
<!-- reach us here modal -->
<div class="modal_container chat_agent_modal" id="chatagentpopup" style="display: none;">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="agentDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column" aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">Chat with agent for Product</span>
<span class="sub_dropdown_menu notruncate">
<select name="ctl00$ContentPlaceHolder1$product1$ddlProductChat" id="ddlProductChat" title="Start selection here" class="select2_dropdown query js-states form-control Complaint_Product select2-hidden-accessible"
onchange="GetsubProductForChat();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlProductChat">
<option value="0" data-select2-id="select2-data-61-mylw">Start selection here</option>
<option value="24">Report A Fraud Or Dispute</option>
<option value="1">Bank Accounts</option>
<option value="23">Cards</option>
<option value="2">Loans</option>
<option value="37">Digital Banking</option>
<option value="14">EDGE REWARD Program</option>
<option value="34">ATM And Cash Deposit Machines</option>
<option value="33">Deposits</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-60-s2zt" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Start selection here" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlProductChat-container" aria-controls="select2-ddlProductChat-container"><span
class="select2-selection__rendered" id="select2-ddlProductChat-container" role="textbox" aria-readonly="true" title="Start selection here">Start selection here</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator51" class="error-message" style="display:none;">(Required)</span>
</span>
<span class="query_step agent2_query_wrap notruncate show" id="agent2_query">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlsubproductchat" id="ddlsubproductchat" title="Continue Selecting" class="select2_dropdown query js-states form-control Complaint_SubProduct select2-hidden-accessible"
onchange="GetIssueChat();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlsubproductchat">
<option selected="selected" value="0" data-select2-id="select2-data-85-v1ca">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-84-tbqy" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Continue Selecting" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlsubproductchat-container"
aria-controls="select2-ddlsubproductchat-container"><span class="select2-selection__rendered" id="select2-ddlsubproductchat-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue
Selecting</span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
</span>
</span>
<span class="query_step agent3_query_wrap notruncate show" id="agent3_query">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlissuechat" id="ddlissuechat" title="Choose your Query" class="select2_dropdown query js-states form-control Complaint_Issue select2-hidden-accessible" onchange="GetSubIssueChat();"
tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlissuechat">
<option selected="selected" value="0" data-select2-id="select2-data-91-le4v">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-90-7dt7" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Choose your Query" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlissuechat-container" aria-controls="select2-ddlissuechat-container"><span
class="select2-selection__rendered" id="select2-ddlissuechat-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator52" class="error-message" style="display:none;">(Required)</span>
</span>
</span>
<span class="query_step notruncate agent4_query_wrap show" id="agent4_query">
<span class="modal_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlsubissuechat" id="ddlsubissuechat" title="Select Specifics" class="select2_dropdown query js-states form-control Complaint_SubIssue select2-hidden-accessible" tabindex="-1"
aria-hidden="true" data-select2-id="select2-data-ddlsubissuechat">
<option selected="selected" value="0" data-select2-id="select2-data-97-1ov0">Select Specifics</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-96-4u8i" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Select Specifics" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlsubissuechat-container" aria-controls="select2-ddlsubissuechat-container"><span
class="select2-selection__rendered" id="select2-ddlsubissuechat-container" role="textbox" aria-readonly="true" title="Select Specifics">Select Specifics</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator53" style="color:Red;display:none;">(Required)</span>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<a onclick="return AgentChatClick();" id="link_Agentchat" class="agent raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_Agentchat", "", true, "Chat", "", false, true))">Chat</a>
<span id="lblchatError" class="error-message" style="padding-top:20px;display:block"></span>
</div>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assetsNew/images/modal.png" alt="Modal">
</div>
</div>
</div>
</div>
<div class="modal_container speak_us_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="speakDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column" aria-labelledby="dropdownMenuButton">
<div style="font-size: 0.875rem;font-family: lato-regular;color: #171717;">
<span class="modal_helper">Speak with us</span>
<ul class="notes_points" style="margin-top: 20px !important;">
<li class="notes_point_item"><b>1-860-419-5555</b> (Charges applicable as per the service provider)</li>
<li class="notes_point_item"><b>1-860-500-5555</b> (Charges applicable as per the service provider)</li>
<li class="notes_point_item"><b>1800-103-5577</b> (Toll free number)</li>
<li class="notes_point_item"><b>+91-22-67987700</b>, Customers can access Phone Banking services from outside India by dialing </li>
<li class="notes_point_item"><b>+91 22 67987700</b>, For blocking of credit/debit/prepaid cards, you can also call our 24-hour Emergency Helpline Number</li>
<li class="notes_point_item">Loan Services are available between 8:00 a.m. to 8:00 p.m., Monday to Saturday (excluding national holidays)</li>
<li class="notes_point_item">IVR services are available 24*7, credit card & account services are available 8:00 a.m. to 8:00 p.m.</li>
</ul>
</div>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assetsNew/images/modal.png" alt="Modal">
</div>
</div>
</div>
</div>
<div class="modal_container connect_email_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="emailDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column" aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">Connect via email for product</span>
<span class="sub_dropdown_menu notruncate">
<select name="ctl00$ContentPlaceHolder1$product1$ddlProductemail" id="ddlProductemail" title="Start selection here" class="select2_dropdown query js-states form-control Complaint_Product select2-hidden-accessible"
onchange="GetsubProductForEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlProductemail">
<option value="0" data-select2-id="select2-data-72-7m1s">Start selection here</option>
<option value="24">Report A Fraud Or Dispute</option>
<option value="1">Bank Accounts</option>
<option value="23">Cards</option>
<option value="2">Loans</option>
<option value="37">Digital Banking</option>
<option value="14">EDGE REWARD Program</option>
<option value="34">ATM And Cash Deposit Machines</option>
<option value="33">Deposits</option>
<option value="18">Remittances</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-71-yfgk" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Start selection here" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlProductemail-container"
aria-controls="select2-ddlProductemail-container"><span class="select2-selection__rendered" id="select2-ddlProductemail-container" role="textbox" aria-readonly="true" title="Start selection here">Start selection here</span><span
class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator57" class="error-message" style="display:none;">(Required)</span>
</span>
<span class="query_step email2_query_wrap notruncate show" id="email2_query">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlsubproductemail" id="ddlsubproductemail" title="Continue Selecting" class="select2_dropdown query js-states form-control Complaint_SubProduct select2-hidden-accessible"
onchange="GetIssueEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlsubproductemail">
<option selected="selected" value="0" data-select2-id="select2-data-87-q7yi">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-86-0t2t" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Continue Selecting" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlsubproductemail-container"
aria-controls="select2-ddlsubproductemail-container"><span class="select2-selection__rendered" id="select2-ddlsubproductemail-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue
Selecting</span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
</span>
</span>
<span class="query_step email3_query_wrap notruncate show" id="email3_query">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlissueemail" id="ddlissueemail" title="Choose your Query" class="select2_dropdown query js-states form-control Complaint_Issue select2-hidden-accessible"
onchange="GetSubIssueEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlissueemail">
<option selected="selected" value="0" data-select2-id="select2-data-93-kmfr">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-92-s10s" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Choose your Query" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlissueemail-container" aria-controls="select2-ddlissueemail-container"><span
class="select2-selection__rendered" id="select2-ddlissueemail-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator55" class="error-message" style="display:none;">(Required)</span>
</span>
</span>
<span class="query_step notruncate email4_query_wrap show" id="email4_query">
<span class="modal_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlsubissueemail" id="ddlsubissueemail" title="Select Specifics" class="select2_dropdown query js-states form-control Complaint_SubIssue select2-hidden-accessible" tabindex="-1"
aria-hidden="true" data-select2-id="select2-data-ddlsubissueemail">
<option selected="selected" value="0" data-select2-id="select2-data-99-ebeb">Select Specifics</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-98-0z74" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Select Specifics" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlsubissueemail-container"
aria-controls="select2-ddlsubissueemail-container"><span class="select2-selection__rendered" id="select2-ddlsubissueemail-container" role="textbox" aria-readonly="true" title="Select Specifics">Select Specifics</span><span
class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator56" style="color:Red;display:none;">(Required)</span>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<a onclick="return AgentChatClick_ForEmailOption();" id="link_Agentchat1" class="agent raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_Agentchat1", "", true, "Chat", "", false, true))">Chat</a>
<a onclick="return AgentEmailClick();" id="link_Agentemail" class="agent raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_Agentemail", "", true, "Email", "", false, true))" style="margin-left:25px;">Email</a>
<span id="lblemailError" class="error-message" style="padding-top:20px;display:block;color:red;font-weight:900"></span>
<br>
<!--<p>For Demat & Trading account related queries, please <a href="https://simplehai.axisdirect.in/contactus" target="_blank">click here</a></p>-->
<p>For Demat & Trading account related queries as well as regarding its relevant charges, please <a href="https://simplehai.axisdirect.in/contactus" target="_blank">click here</a></p>
<p style="color:#97144d;">For an Instant Response to your query, you may also CHAT with our executive.<br> * Chat window: 7:00 am to 11:00 pm <br> * For NRI customers: 24 by 7 </p>
<!--<p>Greetings from Axis Bank. There may be a delay in response on 10th May'23 due to elections in certain regions of India. We request your support and cooperation in the interim. Thank you.</p>-->
</div>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assetsNew/images/modal.png" alt="Modal">
</div>
</div>
<!-- <div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para">We recommend that you use the above structured format to submit your complaints
and
receive an expeditious response. However, if you wish to write to us directly, you may do so at <a
href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a>
<span class="d-block">
To know the status of your existing complaint, you can call us on 18004190068
</span>
<span class="d-block">If your issue is not resolved within 30 days, you can approach the Banking
Ombudsman</span>
</p>
</div>
</div> -->
</div>
</div>
<!-- raise a complaint modal -->
<div class="modal_container raise_complaint_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="modalDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column" aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">I have a <span class="modal_bold"> complaint related</span> to</span>
<span class="sub_dropdown_menu notruncate">
<select name="ctl00$ContentPlaceHolder1$product1$ddlProduct" id="ddlProduct" title="Start selection here" class="select2_dropdown query js-states form-control Complaint_Product select2-hidden-accessible"
onchange="GetsubProductChatEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlProduct">
<option value="0" data-select2-id="select2-data-83-1po2">Start selection here</option>
<option value="24">Report A Fraud Or Dispute</option>
<option value="1">Bank Accounts</option>
<option value="23">Cards</option>
<option value="2">Loans</option>
<option value="37">Digital Banking</option>
<option value="14">EDGE REWARD Program</option>
<option value="34">ATM And Cash Deposit Machines</option>
<option value="33">Deposits</option>
<option value="18">Remittances</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-82-ywqn" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Start selection here" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlProduct-container" aria-controls="select2-ddlProduct-container"><span
class="select2-selection__rendered" id="select2-ddlProduct-container" role="textbox" aria-readonly="true" title="Start selection here">Start selection here</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator3" class="error-message" style="display:none;">(Required)</span>
</span>
<span class="query_step raise_modal_dropdown_wrap2 notruncate show" id="modal2_wrap">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlsubproduct" id="ddlsubproduct" title="Continue Selecting" class="select2_dropdown query js-states form-control Complaint_SubProduct select2-hidden-accessible"
onchange="GetIssueChatEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlsubproduct">
<option selected="selected" value="0" data-select2-id="select2-data-89-zywn">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-88-1fx2" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Continue Selecting" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlsubproduct-container" aria-controls="select2-ddlsubproduct-container"><span
class="select2-selection__rendered" id="select2-ddlsubproduct-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
</span>
</span>
<span class="query_step raise_modal_dropdown_wrap3 notruncate show" id="modal3_wrap">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlissuecomplain" id="ddlissuecomplain" title="Choose your Query" class="select2_dropdown query js-states form-control Complaint_Issue select2-hidden-accessible"
onchange="GetButtonEnableChatEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlissuecomplain">
<option selected="selected" value="0" data-select2-id="select2-data-95-aj11">Choose your Query</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-94-8btz" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Choose your Query" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlissuecomplain-container"
aria-controls="select2-ddlissuecomplain-container"><span class="select2-selection__rendered" id="select2-ddlissuecomplain-container" role="textbox" aria-readonly="true" title="Choose your Query">Choose your Query</span><span
class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator5" class="error-message" style="display:none;">(Required)</span>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<div id="divchat" style="display:none;margin-right:20px">
<a onclick="return ChatClick();" id="link_chat" class="raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_chat", "", true, "s", "", false, true))">Chat</a>
</div>
<div id="divemail" style="display:none;margin-right:20px">
<a onclick="return EmailClick();" id="link_email" class="raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_email", "", true, "s", "", false, true))">Email</a>
</div>
<span id="lblchat" class="error-message" style="padding-top:20px;display:block"></span>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assetsNew/images/modal.png" alt="Modal">
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para"> We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at
<b><a href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a></b>
</p>
<p class="notes_para"> Please send your queries related to CMS product (Paypro/Power Access) to <img src="/WebForms/axis-support/assetsNew/images/thumbnail_imagenopno.png" style="width: inherit; !important" alt="thumbnail_imagenopno">
and for queries related to Corporate Internet Banking, write to <a href="mailto: corporate.ib@axisbank.com"><img src="/WebForms/axis-support/assetsNew/images/imgCorpIbmail.png"></a> from your registered email ID. </p>
<p class="notes_para"> For INR Prepaid cards please call 022 67987700 or write on <b><a href="mailto: prepaidcards.support@axisbank.com" class="notes_mail">prepaidcards.support@axisbank.com</a> </b>
</p>
<ul class="notes_points">
<li class="notes_point_item"> To know the status of your existing complaint, you can
<a href="#" style="font-size:14px;" class="highlight_notes" onclick="createPopupWin('https://mobiapp.axisbank.co.in/AxisPreLogin/home','bjhb',1093,600)">click here</a> or call us on
<a href="tel:18004190068" class="call">18004190068</a>
</li>
<li class="notes_point_item">If your issue is not resolved within 30 days, you can approach the Banking Ombudsman</li>
<li class="notes_point_item"><a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/default-document-library/grievance-redressal/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.210002325.1486947100.1709275402-1746022900.1694752689" target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="modal_container contact_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="contact_container ">
<span class="modal_helper">Speak with us</span>
<div class="numbers">
<!--<img src="/WebForms/axis-support/assetsNew/images/phone-call.svg" class="contact_icon" alt="contact"> -->
<!---->
<!--<a class="contact_link" href="tel: 1860-419-5555"> 1860-419-5555</a>-->
<span id="lblspeak" class="contact_link"></span>
</div>
</div>
</div>
<!-- Annoucement Popup Start By Yogesh on 5/03/2022-->
<center>
<div class="modal fade" id="popup_touchpoint" style="padding-top: 8%;">
<div class="modal-dialog modal-xl" style="max-width:557px" role="document">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismis="modal" onclick="touchpointClose();">×</button>
</div>
<div class="modal-body">
<a href="https://www.axisbank.com/contact-us"><img src="/WebForms/axis-support/assetsNew/images/MB-Push-Banner-512-256.jpg"></a>
</div>
</div>
</div>
</div>
</center>
<!-- Annoucement Popup End By Yogesh on 5/03/2022-->
<!-- reach us here end modal old file code 13032023-->
<!--<div class="modal_container chat_agent_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="agentDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column"
aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">Chat with agent for Product</span>
<span class="sub_dropdown_menu">
<select id='agent1' class="select2_dropdown query js-states form-control">
<option></option>
</select>
</span>
<span class="query_step agent2_query_wrap" id="agent2_query">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select id='agent2' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step agent3_query_wrap" id="agent3_query">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select id='agent3' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step notruncate agent4_query_wrap" id="agent4_query">
<span class="modal_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select id='agent4' class="agent4 select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<a href="javascript:void(0)" id="agent" class="submit_query_btn agent raise_query_btn text-capitalize">chat</a>
</div>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assets_rd/images/modal.png" alt="Modal">
</div>
</div>
</div>
</div>
<div class="modal_container speak_us_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="speakDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column"
aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">Speak with us for product</span>
<span class="sub_dropdown_menu">
<select id='speak1' class="select2_dropdown query js-states form-control">
<option></option>
</select>
</span>
<span class="query_step speak2_query_wrap" id="speak2_query">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select id='speak2' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step speak3_query_wrap" id="speak3_query">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select id='speak3' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step notruncate speak4_query_wrap" id="speak4_query">
<span class="modal_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select id='speak4' class="speak4 select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
</div>
<div class="raise_query">
<a href="javascript:void(0)" id="speak" class="submit_query_btn speak raise_query_btn text-capitalize mr-2">submit</a>
</div>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assets_rd/images/modal.png" alt="Modal">
</div>
</div>
</div>
</div>-->
<!--<div class="modal_container contact_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="contact_container ">
<div class="numbers">
<img src="/WebForms/axis-support/assets_rd/images/phone-call.svg" class="contact_icon" alt="contact">
<a href="tel:98989899" class="contact_link">98989898</a>
</div>
<div class="numbers">
<img src="/WebForms/axis-support/assets_rd/images/phone-call.svg" class="contact_icon" alt="contact">
<a href="tel:98989899" class="contact_link">98989898</a>
</div>
<div class="numbers">
<img src="/WebForms/axis-support/assets_rd/images/phone-call.svg" class="contact_icon" alt="contact">
<a href="tel:98989899" class="contact_link">98989898</a>
</div>
<div class="numbers">
<img src="/WebForms/axis-support/assets_rd/images/phone-call.svg" class="contact_icon" alt="contact">
<a href="tel:98989899" class="contact_link">98989898</a>
</div>
</div>
</div>
</div>-->
<!-- <div class="modal_container connect_email_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="emailDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column"
aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">Connect via email for product</span>
<span class="sub_dropdown_menu">
<select id='email1' class="select2_dropdown query js-states form-control">
<option></option>
</select>
</span>
<span class="query_step email2_query_wrap" id="email2_query">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select id='email2' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step email3_query_wrap" id="email3_query">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select id='email3' class="select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
<span class="query_step notruncate email4_query_wrap" id="email4_query">
<span class="modal_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select id='email4' class="email4 select2_dropdown query js-states form-control">
<option></option>
<option value="volvo">Volvo</option>
<option value="saab">Saab</option>
<option value="mercedes">Mercedes</option>
<option value="audi">Audi</option>
</select>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<a href="javascript:void(0)" id="email" class="submit_query_btn email raise_query_btn text-capitalize mr-2">email</a>
</div>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assets_rd/images/modal.png" alt="Modal">
</div>
</div>
</div>
</div>-->
<!-- modal end here -->
<div class="credit_modal_2 modal_email">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your email ID: <span class="d-block follow_light"> Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >>
Click on Update Email ID >> Enter Email ID >> Update </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<p class="confirm_text ">Do you want to continue?</p>
<div class="btn_option">
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_open_email text-capitalize">yes</a>
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_close text-capitalize">no</a>
</div>
</div>
</div>
</div>
<div class="credit_modal_2 modal_address">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your address: <span class="d-block follow_light"> Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >>
Click on Update Address >> Enter Address >> Update </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<p class="confirm_text ">Do you want to continue?</p>
<div class="btn_option">
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_open_address text-capitalize">yes</a>
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_close text-capitalize">no</a>
</div>
</div>
</div>
</div>
<div class="credit_modal_2 modal_debit">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Debit Card PIN: <span class="d-block follow_light"> Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN
>> Enter New PIN & Expiry Date >> Enter Netsecure Code </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<p class="confirm_text ">Do you want to continue?</p>
<div class="btn_option">
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_open_debit text-capitalize">yes</a>
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_close text-capitalize">no</a>
</div>
</div>
</div>
</div>
<div class="credit_modal_2 modal_credit">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Credit Card PIN: <span class="d-block follow_light"> Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN
>> Enter New PIN & Expiry Date >> Enter Netsecure Code </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<p class="confirm_text ">Do you want to continue?</p>
<div class="btn_option">
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_open_credit text-capitalize">yes</a>
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_close text-capitalize">no</a>
</div>
</div>
</div>
</div>
<div class="credit_modal_2 modal_loan">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Repayment Schedule: <span class="d-block follow_light"> Home Page >> Click on Accounts >> Click on Loans >> Select Loan Account No.>> Select
‘View Repayment Schedule’ </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<p class="confirm_text ">Do you want to continue?</p>
<div class="btn_option">
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_open_loan text-capitalize">yes</a>
<a href="javascript:void(0)" class="confirm_btn internet_banking_btn_close text-capitalize">no</a>
</div>
</div>
</div>
</div>
<!-- Overlay for searchbar -->
<div class="overlay-searchbar" id="overlay-searchbar"></div>
<!--container end
<script src="./assets/css/jquery.js"></script>
<script src="./assets/js/select2-4.1.0-rc.0/select2-4.1.0-rc.0/dist/js/select2.min.js"></script>
<script src="./assets/css/bootstrap/bootstrap-popper.js"></script>
<script src="./assets/css/bootstrap/bootstrap.bundle.min.js"></script>
<script src="./assets/css/bootstrap/bootstrap.min.js"></script>
<script src="./assets/css/OwlCarousel/OwlCarousel2-2.3.4/dist/owl.carousel.min.js"></script>
<script src="./assets/js/classie.js"></script>
<script src="./assets/js/dynamics.min.js"></script>
<script src="./assets/js/yudaAnimation.js"></script>
<script src="./assets/js/script.js"></script>
<!-- slider of heading content -->
<script src="/WebForms/axis-support/assets_rd/js/main_prod.js"></script>
<script>
/*---------------------Added by Renuka------------------------------*/
$(document).ready(function() {
var url = window.location.href;
//var url="http://localhost:8081/marathi/webforms/axis-support/index.aspx"
console.log('url', url);
if (url.includes("marathi/webforms")) {
console.log('url', url);
setBanner("marathi", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-marathi.png");
} else if (url.includes("hindi/webforms")) {
console.log('url', url);
setBanner("hindi", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-hindi.png");
} else if (url.includes("tamil/webforms")) {
setBanner("tamil", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-tamil.png");
} else if (url.includes("bengali/webforms")) {
setBanner("bengali", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-bengali.png");
} else if (url.includes("punjabi/webforms")) {
setBanner("punjabi", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-punjabi.png");
} else if (url.includes("gujarati/webforms")) {
setBanner("gujarati", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-gujarati.png");
} else if (url.includes("kannada/webforms")) {
setBanner("kannada", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-kannada.png");
} else if (url.includes("telugu/webforms")) {
setBanner("telugu", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-telugu.png");
} else if (url.includes("malayalam/webforms")) {
setBanner("malayalam", "https://campaign.axisbank.com/2023/mar/fraud-awareness/rbi-nationwise-fraud-awareness-campaign-malayalam.png");
}
function setBanner(language, link) {
console.log('Inside Setbanner');
/*var imageUrl;
switch(language)
{
case "marathi":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-marathi500X301.jpg"
break;
case "hindi":
console.log('url',imageUrl);
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-hindi500X301.png"
console.log('url',imageUrl);
break;
case "tamil":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-tamil500X301.jpg"
break;
case "bengali":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-bengali500X301.jpg"
break;
case "punjabi":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-punjabi500X301.jpg"
break;
case "gujarati":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-gujarati500X301.jpg"
break;
case "kannada":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-kannada500X301.jpg"
break;
case "telugu":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-telugu500X301.jpg"
break;
case "malayalam":
imageUrl="/WebForms/axis-support/assets_rd/images/rbi-nationwise-fraud-malayalam500X301.jpg"
break;
}*/
//console.log('imageUrl',imageUrl);
console.log('link', link);
document.getElementById("bannerLink").href = link;
//document.getElementById("bannerImage").src=imageUrl;
}
});
/* Contrast button code
document.getElementById('excontrast_btn').addEventListener('click', function(){
document.getElementById("main_body").classList.add('black_theme');
});*/
/*Additional information cards open all functionality */
< !--addInfo_cardWrapper = document.getElementById('additionalinfo-card__content');
-- > document.getElementById('addInfo-viewAll_Btn').addEventListener('click', function() {
addInfo_cardWrapper = document.getElementById('additionalinfo-card__content');
console.log('addInfo_cardWrapper: ', addInfo_cardWrapper);
addInfo_cardWrapper.style.overflowY = 'auto';
addInfo_cardWrapper.style.paddingBottom = '10px';
});
document.getElementById('addInfo-viewAll_BtnMobile').addEventListener('click', function() {
addInfo_cardWrapper = document.getElementById('additionalinfo-card__content');
addInfo_cardWrapper.style.overflowY = 'auto';
addInfo_cardWrapper.style.paddingBottom = '10px';
}); < !--document.getElementById('addInfo-viewAll_Btn').addEventListener('click', function() {
-- > < !--addInfo_cardWrapper = document.getElementById('additionalinfo-card__content');
-- > < !--addInfo_cardWrapper.classList.add('overflowAuto');
-- > < !-- < !--addInfo_cardWrapper.style.paddingBottom = '10px';
-- > -- > < !--
});
-- > $(document).ready(function() {
$(".owl-carousel.selectionopt-carousel").owlCarousel({
items: 2,
margin: 20,
nav: true,
navText: ['<img class="prev-arrow" src="/WebForms/axis-support/assets_rd/images/icons/left-arow.svg" alt="left">', '<img class="next-arrow" src="/WebForms/axis-support/assets_rd/images/icons/left-arow.svg" alt="left">'],
dots: false,
loop: true,
infinite: true,
autoplay: true,
autoplaySpeed: 500,
smartSpeed: 500,
autoplayHoverPause: true,
rewind: true,
responsive: {
0: {
items: 1
},
375: {
items: 5
},
1441: {
items: 7
},
1800: {
items: 10
}
}
});
/* Latest update carousel */
$(".owl-carousel.latestupdate-carousel").owlCarousel({
margin: 19,
loop: true,
nav: false,
dots: false,
dotsEach: 1,
autoplay: true,
autoplaySpeed: 500,
smartSpeed: 500,
autoplayHoverPause: true,
rewind: true,
responsive: {
1280: {
items: 4,
dots: true
},
992: {
items: 3,
dots: true
},
768: {
items: 2,
dots: true
},
0: {
items: 1.2
}
}
});
/* Products carousel */
$(".owl-carousel.products-carousel__wrapper").owlCarousel({
margin: 23,
autoplay: false,
//autoplaySpeed:500,
//autoplayTimeout:1800, /*rs*/
nav: true,
dots: false,
rewind: false,
responsive: {
1280: {
autoplay: true,
loop: true
}
}
});
/* search bar popup banner carousel */
$(".owl-carousel.banner-carousel").owlCarousel({
items: 1,
loop: true,
nav: false,
dots: true,
dotsEach: 1,
autoplay: true,
autoplaySpeed: 400,
smartSpeed: 400,
autoplayHoverPause: true,
rewind: false,
});
});
/* searchbar popup code */
searchbar = document.getElementById('searchbar'); //main search bar
searchbar_modal = document.getElementById('searchbar-popup'); //popup searchbar
overlay = document.getElementById('overlay-searchbar'); //overlay
searchbarfix = document.getElementById('searchbarfix');
searchbar.addEventListener('click', function() {
if (searchbar.classList.contains('searchbar-close')) {
searchbar.classList.remove('searchbar-close');
searchbar.classList.add('searchbar-open');
searchbar_modal.style.display = 'block';
overlay.style.display = 'block';
searchbarfix.classList.add('searchfix');
} else {
searchbar.classList.remove('searchbar-open');
searchbar.classList.add('searchbar-close');
searchbar_modal.style.display = 'none';
overlay.style.display = 'none';
searchbarfix.classList.remove('searchfix');
}
});
document.getElementById('searchbar').addEventListener('click', function() {
var n = document.getElementById('result').value;
if (n.length < 1) {
$(".search_val_item").hide();
}
});
/* Close button of searchbar popup */
document.getElementById('searchclose-btn').addEventListener('click', function() {
searchbar_modal.style.display = 'none'; //new addition
$('.result').val('');
$(".search_val_item").hide();
});
/* Close button of searchbar popup old code
document.getElementById('searchclose-btn').addEventListener('click', function(){
if(searchbar.classList.contains('searchbar-open')){
searchbar.classList.remove('searchbar-open');
searchbar.classList.add('searchbar-close');
searchbar_modal.style.display= 'none';
overlay.style.display= 'none';
searchbarfix.classList.remove('searchfix');
}
});*/
/* download-content cards open all functionality view all*/
download_cardWrapper = document.getElementById('download-content-All');
document.getElementById('Download-viewAll_BtnMobile').addEventListener('click', function() {
//this.style.display = 'none';
if (document.getElementById('Download-viewAll_BtnMobile').classList.contains('download-close')) {
document.getElementById('Download-viewAll_BtnMobile').classList.remove('download-close');
document.getElementById('Download-viewAll_BtnMobile').classList.add('download-open');
// download_cardWrapper.style.overflowY= 'auto';
download_cardWrapper.style.height = 'auto';
document.getElementById('Download-viewAll_BtnMobile').innerText = 'Hide All';
} else {
document.getElementById('Download-viewAll_BtnMobile').classList.remove('download-open');
document.getElementById('Download-viewAll_BtnMobile').classList.add('download-close');
download_cardWrapper.style.height = '240px';
document.getElementById('Download-viewAll_BtnMobile').innerText = 'View All';
}
});
</script>
<script>
function mobilecheck() {
var check = false;
(function(a) {
if (
/(android|ipad|playbook|silk|bb\d+|meego).+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od)|iris|kindle|lge |maemo|midp|mmp|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\.(browser|link)|vodafone|wap|windows (ce|phone)|xda|xiino/i
.test(a) ||
/1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\-|your|zeto|zte\-/i
.test(a.substr(0, 4))) check = true
})(navigator.userAgent || navigator.vendor || window.opera);
return check;
}
var clickeventtype = mobilecheck() ? 'touchstart' : 'click';
(function() {
var support = {
animations: Modernizr.cssanimations
},
animEndEventNames = {
'WebkitAnimation': 'webkitAnimationEnd',
'OAnimation': 'oAnimationEnd',
'msAnimation': 'MSAnimationEnd',
'animation': 'animationend'
},
animEndEventName = animEndEventNames[Modernizr.prefixed('animation')],
onEndAnimation = function(el, callback) {
var onEndCallbackFn = function(ev) {
if (support.animations) {
if (ev.target != this) return;
this.removeEventListener(animEndEventName, onEndCallbackFn);
}
if (callback && typeof callback === 'function') {
callback.call();
}
};
if (support.animations) {
el.addEventListener(animEndEventName, onEndCallbackFn);
} else {
onEndCallbackFn();
}
};
function nextSibling(el) {
var nextSibling = el.nextSibling;
while (nextSibling && nextSibling.nodeType != 1) {
nextSibling = nextSibling.nextSibling
}
return nextSibling;
}
var yuda = new Stack(document.getElementById('stack_yuda'));
// controls the click ring effect on the button
var buttonClickCallback = function(bttn) {
var bttn = bttn || this;
bttn.setAttribute('data-state', 'unlocked');
};
document.querySelector('.button--accept[data-stack = stack_yuda]').addEventListener(clickeventtype, function() {
yuda.accept(buttonClickCallback.bind(this));
});
[].slice.call(document.querySelectorAll('.button--sonar')).forEach(function(bttn) {
bttn.addEventListener(clickeventtype, function() {
bttn.setAttribute('data-state', 'locked');
});
});
[].slice.call(document.querySelectorAll('.button--material')).forEach(function(bttn) {
var radialAction = nextSibling(bttn.parentNode);
bttn.addEventListener(clickeventtype, function(ev) {
var boxOffset = radialAction.parentNode.getBoundingClientRect(),
offset = bttn.getBoundingClientRect();
radialAction.style.left = Number(offset.left - boxOffset.left) + 'px';
radialAction.style.top = Number(offset.top - boxOffset.top) + 'px';
classie.add(radialAction, classie.has(bttn, 'button--reject') ? 'material-circle--reject' : 'material-circle--accept');
classie.add(radialAction, 'material-circle--active');
onEndAnimation(radialAction, function() {
classie.remove(radialAction, classie.has(bttn, 'button--reject') ? 'material-circle--reject' : 'material-circle--accept');
classie.remove(radialAction, 'material-circle--active');
});
});
});
})();
</script>
<!-- modal End RS -->
<!--<button title="Go to top">Scroll To Top</button>-->
<a onclick="topFunction()" id="myBtn">
<img src="./images/scroll-arrow.png" class="scrollTopClass">
</a>
<script>
//Get the button
var mybutton = document.getElementById("myBtn");
// When the user scrolls down 20px from the top of the document, show the button
window.onscroll = function() {
scrollFunction()
};
function scrollFunction() {
if (document.body.scrollTop > 20 || document.documentElement.scrollTop > 20) {
mybutton.style.display = "block";
} else {
mybutton.style.display = "none";
}
}
// When the user clicks on the button, scroll to the top of the document
function topFunction() {
document.body.scrollTop = 0;
document.documentElement.scrollTop = 0;
}
//function topFunction2() {
//#(window).scrollTop($(".reachncomplaint-content").offset().top)
//}
</script>
<style>
#myBtn {
display: none;
position: fixed;
bottom: 89px;
right: 130px;
z-index: 99;
font-size: 14px;
//border: 2px solid #97144D;
outline: none;
//background-color: white;
color: #97144D;
cursor: pointer;
padding: 9px;
border-radius: 25px;
padding-right: 40px;
}
.scrollTopClass {
width: 40px;
position: fixed;
bottom: 89px;
right: 9px;
margin: 0;
z-index: 8888;
cursor: pointer;
}
#myBtn {
display: none;
}
</style>
<script type="text/javascript">
$(document).ready(function() {
$(".card-link").click(function() {
var ddlproduct = $("[id*=ddlProduct]");
var ddlsubproduct = $("[id*=ddlsubproduct]");
var ddlissue = $("[id*=ddlissuecomplain]");
ddlsubproduct.removeClass("select-active");
ddlissue.removeClass("select-active");
// ddlproduct.append('<option selected="selected" value="0">Start selection here</option>');
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
});
});
function GetsubProductChatEmail() {
$("#lblchat").text('');
//ddlsub_product.removeAttr("disabled");
var ddlproduct = $("[id*=ddlProduct]");
var ddlsubproduct = $("[id*=ddlsubproduct]");
var ddlissue = $("[id*=ddlissuecomplain]");
var pkProductId = $('#ddlProduct').val();
//alert(pkProductId);
if (pkProductId == "0") {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlsubproduct.empty()
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductChatEmail",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"0",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
var response = r.d;
if (response.length > 0) {
$("#ddlsubproduct").addClass("select-active");
ddlsubproduct.removeAttr("disabled");
ddlissue.removeClass("select-active");
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');;
$.each(r.d, function() {
ddlsubproduct.append($("<option></option>").val(this['Value']).html(this['Text']));
});
} else {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
$("#ddlsubproduct").attr("disabled", "");
ddlsubproduct.removeClass("select-active"); //.addClass("yourClass");
ddlissue.removeClass("select-active");
GetIssueifnotsubproductChatEmail();
}
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetIssueifnotsubproductChatEmail() {
$("#lblchat").text('');
var pkProductId = $('#ddlProduct').val();
var pksub_product = $('#ddlsubproduct').val();
var ddlproduct = $("[id*=ddlProduct]");
var ddlsubproduct = $("[id*=ddlsubproduct]");
var ddlissue = $("[id*=ddlissuecomplain]");
//alert('GetIssueifnotsubproductChatEmail :'+ pksub_product);
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissue.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetissuenotsubproductChatEmail",
data: '{pkProductId:"' + pkProductId + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissuecomplain").addClass("select-active");
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetSearchByVoice(strSearch) {
var count = 2;
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/SearchCustomers",
data: '{prefixText:"' + strSearch + '",count:"' + count + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#listPlacement").css('visibility', 'visible');
$("#listPlacement").html('');
var arrSearch = r.d;
var i;
for (i = 0; i < arrSearch.length; i++) {
$("#listPlacement").append("<div class='searchOption' style='padding:0px; text-align:left; text-overflow:ellipsis;background-color:white;color:black'>" + arrSearch[i] + "</div>");
}
AjaxSearch();
//$("#listPlacement").html(r.d);
//$("#listPlacement").append(r.d);
},
failure: function(response) {
alert(response.d);
}
});
}
function AjaxSearch() {
$(".searchOption").click(function() {
var selected = $(this).text();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/RedirectToSubIssue",
data: '{subIssue:"' + selected + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
window.location = res.d;
},
failure: function(response) {
alert(response.d);
}
});
});
}
function GetIssueChatEmail() {
$("#lblchat").text('');
var pkProductId = $('#ddlProduct').val();
var pksub_product = $('#ddlsubproduct').val();
var ddlproduct = $("[id*=ddlProduct]");
var ddlsubproduct = $("[id*=ddlsubproduct]");
var ddlissue = $("[id*=ddlissuecomplain]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissue.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductChatEmail",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissuecomplain").addClass("select-active");
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetButtonEnableChatEmail() {
$("#lblchat").text('');
try {
if ($('#ddlissuecomplain').val() != null) {
if ($('#ddlissuecomplain').val() != 0) {
var ddlissuecomplain = $('#ddlissuecomplain').val();
var pkProductId = $('#ddlProduct').val();
var pksub_product = $('#ddlsubproduct').val();
if (pksub_product == null) {
pksub_product = 0;
}
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/ButtonEnableChatEmail",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + ddlissuecomplain + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
var str = res.d;
var strarray = str.split(',');
document.getElementById("divchat").style.display = "none";
document.getElementById("divemail").style.display = "none";
for (var i = 0; i < strarray.length; i++) {
if (strarray[i].toLowerCase() == "chat") {
// alert("chat");
//alert("Testing " + strarray[i].toLowerCase())
document.getElementById("divchat").style.display = "inline-block";
// document.getElementById("link_chat").style.visibility = "hidden";
}
if (strarray[i].toLowerCase().trim() == "email") {
// alert("Email");
document.getElementById("divemail").style.display = "inline-block";
}
//alert("Testing " + strarray[i].toLowerCase())
}
return false;
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblchat").text('Please select your query');
return false;
}
} else {
$("#lblchat").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
}
function ChatClick(event) {
$("#lblchat").text('');
try {
if ($('#ddlissuecomplain').val() != null) {
if ($('#ddlissuecomplain').val() != 0) {
var ddlissuecomplain = $('#ddlissuecomplain').val();
var pkProductId = $('#ddlProduct').val();
var pksub_product = $('#ddlsubproduct').val();
if (pksub_product == null) {
pksub_product = 0;
}
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/ChatClick",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + ddlissuecomplain + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
if (res.d != "") {
//window.location = res.d;
dataLayer.push({
'category': 'support_section',
'action': 'complaint for the first time | cta click',
'label': 'chat',
'event': 'event_support_section',
'page': '',
'title': '',
'start_selection_here': "" + $("#ddlProduct option:selected").text() + "",
'continuing_selection': "" + $("#ddlsubproduct option:selected").text() + "",
'choose_your_query': "" + $("#ddlissuecomplain option:selected").text() + "",
'select_specifics': ''
});
window.open(res.d, '_blank');
} else {
$("#lblchat").text('Disabeled');
}
return false;
//event.preventDefault();
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblchat").text('Please select your query');
return false;
}
} else {
$("#lblchat").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
return false;
}
function EmailClick() {
$("#lblchat").text('');
try {
if ($('#ddlissuecomplain').val() != null) {
if ($('#ddlissuecomplain').val() != 0) {
var ddlissuecomplain = $('#ddlissuecomplain').val();
var pkProductId = $('#ddlProduct').val();
var pksub_product = $('#ddlsubproduct').val();
if (pksub_product == null) {
pksub_product = 0;
}
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/EmailClick",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + ddlissuecomplain + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
if (res.d != "") {
dataLayer.push({
'category': 'support_section',
'action': 'complaint for the first time | cta click',
'label': 'email',
'event': 'event_support_section',
'page': '',
'title': '',
'start_selection_here': "" + $("#ddlProduct option:selected").text() + "",
'continuing_selection': "" + $("#ddlsubproduct option:selected").text() + "",
'choose_your_query': "" + $("#ddlissuecomplain option:selected").text() + "",
'select_specifics': ''
});
//window.location = res.d;
window.open(res.d, '_blank');
} else {
$("#lblchat").text('Disabeled');
}
return false;
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblchat").text('Please select your query');
return false;
}
} else {
$("#lblchat").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
return false;
}
//$("[id*=btn_query]").click(function () {
// alert("button clicked");
//});
//For Chat Modal
function GetIssueifnotsubproductChat() {
$("#lblchatError").text('');
var pkProductId = $('#ddlProductChat').val();
var pksub_product = $('#ddlsubproductchat').val();
var ddlProductChat = $("[id*=ddlProductChat]");
var ddlsubproductchat = $("[id*=ddlsubproductchat]");
var ddlissuechat = $("[id*=ddlissuechat]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlissuechat.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissuechat.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetIssueifnotsubproductChat",
data: '{pkProductId:"' + pkProductId + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissuechat").addClass("select-active");
ddlissuechat.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissuechat.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetsubProductForChat() {
$("#lblchatError").text('');
//ddlsub_product.removeAttr("disabled");
var ddlProductChat = $("[id*=ddlProductChat]");
var ddlsubproductchat = $("[id*=ddlsubproductchat]");
var ddlissuechat = $("[id*=ddlissuechat]");
var pkProductId = $('#ddlProductChat').val();
if (pkProductId == "0") {
ddlsubproductchat.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissuechat.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlsubproductchat.empty()
ddlissuechat.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductForChat",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"0",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
var response = r.d;
if (response.length > 0) {
$("#ddlsubproductchat").addClass("select-active");
ddlsubproductchat.removeAttr("disabled");
ddlissuechat.removeClass("select-active");
ddlsubproductchat.empty().append('<option selected="selected" value="0">Continue Selecting</option>');;
$.each(r.d, function() {
ddlsubproductchat.append($("<option></option>").val(this['Value']).html(this['Text']));
});
} else {
ddlsubproductchat.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
$("#ddlsubproductchat").attr("disabled", "");
ddlsubproductchat.removeClass("select-active"); //.addClass("yourClass");
ddlissuechat.removeClass("select-active");
GetIssueifnotsubproductChat();
}
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetIssueChat() {
$("#lblchatError").text('');
var pkProductId = $('#ddlProductChat').val();
var pksub_product = $('#ddlsubproductchat').val();
var ddlproduct = $("[id*=ddlProductChat]");
var ddlsubproduct = $("[id*=ddlsubproductchat]");
var ddlissue = $("[id*=ddlissuechat]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissue.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductForChat",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissuechat").addClass("select-active");
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetSubIssueChat() {
$("#lblchatError").text('');
var pkProductId = $('#ddlProductChat').val();
var pksub_product = $('#ddlsubproductchat').val();
var pkissue_product = $('#ddlissuechat').val();
var ddlproduct = $("[id*=ddlProductChat]");
var ddlsubproduct = $("[id*=ddlsubproductchat]");
var ddlissue = $("[id*=ddlissuechat]");
var ddlsubissuechat = $("[id*=ddlsubissuechat]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlsubissuechat.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlsubissuechat.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductForChat",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + pkissue_product + '",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlsubissuechat").addClass("select-active");
ddlsubissuechat.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlsubissuechat.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function AgentChatClick(event) {
$("#lblchatError").text('');
try {
if ($('#ddlsubissuechat').val() != null) {
if ($('#ddlsubissuechat').val() != 0) {
var ddlsubissuechat = $('#ddlsubissuechat').val();
var pkissue_product = $('#ddlissuechat').val();
var pkProductId = $('#ddlProductChat').val();
var pksub_product = $('#ddlsubproductchat').val();
if (pksub_product == null) {
pksub_product = 0;
}
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/AgentChatClick",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + pkissue_product + '",SubIssueId:"' + ddlsubissuechat + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
if (res.d != "") {
//window.location = res.d;
dataLayer.push({
'category': 'support_section',
'action': 'reach us here | cta click',
'label': 'chat with agent',
'event': 'event_support_section',
'page': '',
'title': '',
'start_selection_here': "" + $("#ddlProductChat option:selected").text() + "",
'continuing_selection': "" + $("#ddlsubproductchat option:selected").text() + "",
'choose_your_query': "" + $("#ddlissuechat option:selected").text() + "",
'select_specifics': "" + $("#ddlsubissuechat option:selected").text() + ""
});
window.open(res.d, '_blank');
} else {
$("#lblchatError").text('Disabeled');
}
return false;
//event.preventDefault();
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblchatError").text('Please select your query');
return false;
}
} else {
$("#lblchatError").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
return false;
}
//For chat with mail by yogesh on 20/05/2022
function AgentChatClick_ForEmailOption(event) {
$("#lblemailError").text('');
try {
if ($('#ddlsubissueemail').val() != null) {
if ($('#ddlsubissueemail').val() != 0) {
var ddlsubissueemail = $('#ddlsubissueemail').val();
var pkissue_product = $('#ddlissueemail').val();
var pkProductId = $('#ddlProductemail').val();
var pksub_product = $('#ddlsubproductemail').val();
if (pksub_product == null) {
pksub_product = 0;
}
//alert("values:-"+ddlsubissueemail+pkissue_product+pkProductId+pksub_product);
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/AgentChatClick",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + pkissue_product + '",SubIssueId:"' + ddlsubissueemail + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
if (res.d != "") {
//window.location = res.d;
dataLayer.push({
'category': 'support section',
'action': 'Connect Via Email | cta click',
'label': 'Chat',
'event': 'event_support_section',
'page': '',
'title': '',
'start_selection_here': "" + $("#ddlProductemail option:selected").text() + "",
'continuing_selection': "" + $("#ddlsubproductemail option:selected").text() + "",
'choose_your_query': "" + $("#ddlissueemail option:selected").text() + "",
'select_specifics': "" + $("#ddlsubissueemail option:selected").text() + ""
});
window.open(res.d, '_blank');
} else {
$("#lblemailError").text('Disabeled');
}
return false;
//event.preventDefault();
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblemailError").text('Please select your query');
return false;
}
} else {
$("#lblemailError").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
return false;
}
//For Email Modal
function GetIssueifnotsubproductEmail() {
$("#lblemailError").text('');
var pkProductId = $('#ddlProductemail').val();
var pksub_product = $('#ddlsubproductemail').val();
var ddlProductemail = $("[id*=ddlProductemail]");
var ddlsubproductchat = $("[id*=ddlsubproductemail]");
var ddlissueemail = $("[id*=ddlissueemail]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlissueemail.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissueemail.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetIssueifnotsubproductEmail",
data: '{pkProductId:"' + pkProductId + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissueemail").addClass("select-active");
ddlissueemail.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissueemail.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetsubProductForEmail() {
$("#lblemailError").text('');
//ddlsub_product.removeAttr("disabled");
var ddlProductemail = $("[id*=ddlProductemail]");
var ddlsubproductemail = $("[id*=ddlsubproductemail]");
var ddlissueemail = $("[id*=ddlissueemail]");
var pkProductId = $('#ddlProductemail').val();
if (pkProductId == "0") {
ddlsubproductemail.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissueemail.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlsubproductemail.empty()
ddlissueemail.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductForEmail",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"0",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
var response = r.d;
if (response.length > 0) {
$("#ddlsubproductemail").addClass("select-active");
ddlsubproductemail.removeAttr("disabled");
ddlissueemail.removeClass("select-active");
ddlsubproductemail.empty().append('<option selected="selected" value="0">Continue Selecting</option>');;
$.each(r.d, function() {
ddlsubproductemail.append($("<option></option>").val(this['Value']).html(this['Text']));
});
} else {
ddlsubproductemail.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
$("#ddlsubproductemail").attr("disabled", "");
ddlsubproductemail.removeClass("select-active"); //.addClass("yourClass");
ddlissueemail.removeClass("select-active");
GetIssueifnotsubproductEmail();
}
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetIssueEmail() {
$("#lblemailError").text('');
var pkProductId = $('#ddlProductemail').val();
var pksub_product = $('#ddlsubproductemail').val();
var ddlproduct = $("[id*=ddlProductemail]");
var ddlsubproduct = $("[id*=ddlsubproductemail]");
var ddlissue = $("[id*=ddlissueemail]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissue.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductForEmail",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissueemail").addClass("select-active");
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetSubIssueEmail() {
$("#lblemailError").text('');
var pkProductId = $('#ddlProductemail').val();
var pksub_product = $('#ddlsubproductemail').val();
var pkissue_product = $('#ddlissueemail').val();
var ddlproduct = $("[id*=ddlProductemail]");
var ddlsubproduct = $("[id*=ddlsubproductemail]");
var ddlissue = $("[id*=ddlissueemail]");
var ddlsubissueemail = $("[id*=ddlsubissueemail]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsubproduct.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlsubissueemail.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlsubissueemail.empty();
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/GetsubProductForEmail",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + pkissue_product + '",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlsubissueemail").addClass("select-active");
ddlsubissueemail.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlsubissueemail.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function AgentEmailClick(event) {
$("#lblemailError").text('');
//alert('Welcome email');//Prashant R
try {
if ($('#ddlsubissueemail').val() != null) {
if ($('#ddlsubissueemail').val() != 0) {
var ddlsubissueemail = $('#ddlsubissueemail').val();
var pkissue_product = $('#ddlissueemail').val();
var pkProductId = $('#ddlProductemail').val();
var pksub_product = $('#ddlsubproductemail').val();
if (pksub_product == null) {
pksub_product = 0;
}
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/AgentEmailClick",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + pkissue_product + '",SubIssueId:"' + ddlsubissueemail + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
if (res.d != "") {
//window.location = res.d;
dataLayer.push({
'category': 'support_section',
'action': 'Connect Via Email | cta click',
'label': 'Email',
'event': 'event_support_section',
'page': '',
'title': '',
'start_selection_here': "" + $("#ddlProductemail option:selected").text() + "",
'continuing_selection': "" + $("#ddlsubproductemail option:selected").text() + "",
'choose_your_query': "" + $("#ddlissueemail option:selected").text() + "",
'select_specifics': "" + $("#ddlsubissueemail option:selected").text() + ""
});
window.open(res.d, '_blank');
} else {
$("#lblemailError").text('Disabeled');
}
return false;
//event.preventDefault();
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblemailError").text('Please select your query');
return false;
}
} else {
$("#lblemailError").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
return false;
}
//For speak
function getsearchSelection(source, eventArgs) {
var selected = eventArgs._value;
$.ajax({
type: "POST",
url: "/webforms/axis-support/index.aspx/RedirectToSubIssue",
data: '{subIssue:"' + selected + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
window.location = res.d;
},
failure: function(response) {
alert(response.d);
}
});
}
</script>
<script type="text/javascript">
function getGTMSearch1() {
dataLayer.push({
'category': 'support section',
'action': 'Search | cta click',
'label': "" + $("#result").val() + "",
'event': 'event_support_section',
'page': '',
'title': ''
});
}
function getGTMSearch() {
dataLayer.push({
'category': 'support section',
'action': 'Search | cta click',
'label': 'search text',
'event': 'event_support_section',
'page': '',
'title': ''
});
}
function getGTMChatwithus() {
dataLayer.push({
'category': 'support_section',
'action': 'reach us here | cta click',
'label': 'chat with us',
'event': 'event_support_section',
'page': '',
'title': ''
});
}
function getGTMRAF() {
dataLayer.push({
'category': 'support section',
'action': 'reach us here | cta click',
'label': 'report a fraud',
'event': 'event_support_section',
'page': '',
'title': ''
});
}
function getGTMRAD() {
dataLayer.push({
'category': 'support section',
'action': 'reach us here | cta click',
'label': 'raise a dispute',
'event': 'event_support_section',
'page': '',
'title': ''
});
}
function getGTMchatwithusnew() {
dataLayer.push({
'category': 'support section',
'action': 'reach us here | cta click',
'label': 'chat with us',
'event': 'event_support_section',
'page': '',
'title': ''
});
}
function getGTMcontactus() {
dataLayer.push({
'category': 'support section',
'action': 'footer | link click',
'label': 'Contact Us',
'event': 'event_support_section',
'page': '',
'title': ''
});
}
</script>
</div>
<!--container end-->
<script src="/WebForms/axis-support/assetsNew/css/jquery.js"></script>
<script src="/WebForms/axis-support/assetsNew/js/select2/dist/js/select2.min.js"></script>
<script src="/WebForms/axis-support/assetsNew/css/bootstrap/bootstrap-popper.js"></script>
<script src="/WebForms/axis-support/assetsNew/css/bootstrap/bootstrap.bundle.min.js"></script>
<script src="/WebForms/axis-support/assetsNew/css/bootstrap/bootstrap.min.js"></script>
<script src="/WebForms/axis-support/assetsNew/css/OwlCarousel/OwlCarousel2/dist/owl.carousel.min.js"></script>
<script src="/WebForms/axis-support/assetsNew/js/classie.js"></script>
<script src="/WebForms/axis-support/assetsNew/js/dynamics.min.js"></script>
<script src="/WebForms/axis-support/assetsNew/js/chatboat.js" type="text/javascript"></script>
<!--<script src="/WebForms/axis-support/assetsNew/js/yudaAnimation.js"></script>-->
<script src="/WebForms/axis-support/assetsNew/js1/script.js"></script>
<!-- 16-feb-2023 changes regarding blogs start -->
<!-- <script src="/WebForms/axis-support/Blogs/asset-css/js/script.js"></script> -->
<script src="/WebForms/axis-support/Blogs/asset-css/js/inner_template.js"></script>
<!-- 16-feb-2023 changes regarding blogs start -->
<script src="/WebForms/axis-support/assetsNew/js/yudaAnimation.js"></script>
<script>
function mobilecheck() {
var check = false;
(function(a) {
if (
/(android|ipad|playbook|silk|bb\d+|meego).+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od)|iris|kindle|lge |maemo|midp|mmp|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\.(browser|link)|vodafone|wap|windows (ce|phone)|xda|xiino/i
.test(a) ||
/1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\-|your|zeto|zte\-/i
.test(a.substr(0, 4))) check = true
})(navigator.userAgent || navigator.vendor || window.opera);
return check;
}
var clickeventtype = mobilecheck() ? 'touchstart' : 'click';
(function() {
var support = {
animations: Modernizr.cssanimations
},
animEndEventNames = {
'WebkitAnimation': 'webkitAnimationEnd',
'OAnimation': 'oAnimationEnd',
'msAnimation': 'MSAnimationEnd',
'animation': 'animationend'
},
animEndEventName = animEndEventNames[Modernizr.prefixed('animation')],
onEndAnimation = function(el, callback) {
var onEndCallbackFn = function(ev) {
if (support.animations) {
if (ev.target != this) return;
this.removeEventListener(animEndEventName, onEndCallbackFn);
}
if (callback && typeof callback === 'function') {
callback.call();
}
};
if (support.animations) {
el.addEventListener(animEndEventName, onEndCallbackFn);
} else {
onEndCallbackFn();
}
};
function nextSibling(el) {
var nextSibling = el.nextSibling;
while (nextSibling && nextSibling.nodeType != 1) {
nextSibling = nextSibling.nextSibling
}
return nextSibling;
}
var yuda = new Stack(document.getElementById('stack_yuda'));
// controls the click ring effect on the button
var buttonClickCallback = function(bttn) {
var bttn = bttn || this;
bttn.setAttribute('data-state', 'unlocked');
bttn.preventDefault;
};
document.querySelector('.button--accept[data-stack = stack_yuda]').addEventListener(clickeventtype, function() {
yuda.accept(buttonClickCallback.bind(this));
});
[].slice.call(document.querySelectorAll('.button--sonar')).forEach(function(bttn) {
bttn.addEventListener(clickeventtype, function() {
bttn.setAttribute('data-state', 'locked');
});
});
[].slice.call(document.querySelectorAll('.button--material')).forEach(function(bttn) {
var radialAction = nextSibling(bttn.parentNode);
bttn.addEventListener(clickeventtype, function(ev) {
var boxOffset = radialAction.parentNode.getBoundingClientRect(),
offset = bttn.getBoundingClientRect();
radialAction.style.left = Number(offset.left - boxOffset.left) + 'px';
radialAction.style.top = Number(offset.top - boxOffset.top) + 'px';
classie.add(radialAction, classie.has(bttn, 'button--reject') ? 'material-circle--reject' : 'material-circle--accept');
classie.add(radialAction, 'material-circle--active');
onEndAnimation(radialAction, function() {
classie.remove(radialAction, classie.has(bttn, 'button--reject') ? 'material-circle--reject' : 'material-circle--accept');
classie.remove(radialAction, 'material-circle--active');
});
});
});
})();
</script>
<script>
function redirection() {
$("#lblmsg").text('');
try {
if ($('#ddlsubissue').val() != null) {
if ($('#ddlsubissue').val() != 0) {
//var pkissue = $('#ddlissue').val();
var ddlsubissueId = $('#ddlsubissue').val();
$.ajax({
type: "POST",
url: "index.aspx/RedirectToIssue",
data: '{SubIssueId:"' + ddlsubissueId + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
async: false,
success: function(res) {
dataLayer.push({
'category': 'support_section',
'action': 'FAQs | cta click',
'label': 'submit',
'event': 'event_support_section',
'page': '',
'title': '',
'start_selection_here': "" + $("#product option:selected").text() + "",
'continuing_selection': "" + $("#sub_product option:selected").text() + "",
'choose_your_query': "" + $("#ddlissue option:selected").text() + "",
'select_specifics': "" + $("#ddlsubissue option:selected").text() + ""
});
window.location = res.d;
//window.open(res.d,"_blank");
//alert('Mangesh1');
return false;
},
failure: function(response) {
alert(response.d);
}
});
} else {
$("#lblmsg").text('Please select your query');
return false;
}
} else {
$("#lblmsg").text('Please select your query');
return false;
}
} catch (err) {
alert(err);
}
return false;
}
function GetsubIssue() {
$("#lblmsg").text('');
//ddlsub_product.removeAttr("disabled");
var pkProductId = $('#product').val();
var pksub_product = $('#sub_product').val();
var pkissue = $('#ddlissue').val();
var ddlproduct = $("[id*=product]");
var ddlsub_product = $("[id*=sub_product]");
var ddlissue = $("[id*=ddlissue]");
var ddlsubissue = $("[id*=ddlsubissue]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
} else {
ddlsubissue.empty();
$.ajax({
type: "POST",
url: "index.aspx/GetsubProduct",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"' + pkissue + '",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlsubissue").addClass("select-active");
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
$.each(r.d, function() {
ddlsubissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetIssue() {
$("#lblmsg").text('');
var pkProductId = $('#product').val();
var pksub_product = $('#sub_product').val();
var ddlproduct = $("[id*=product]");
var ddlsub_product = $("[id*=sub_product]");
var ddlissue = $("[id*=ddlissue]");
var ddlsubissue = $("[id*=ddlsubissue]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlsub_product.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
} else {
ddlissue.empty();
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
$.ajax({
type: "POST",
url: "index.aspx/GetsubProduct",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"' + pksub_product + '",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissue").addClass("select-active");
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetsubProduct() {
$("#lblmsg").text('');
//ddlsub_product.removeAttr("disabled");
var ddlproduct = $("[id*=product]");
var ddlsub_product = $("[id*=sub_product]");
var ddlissue = $("[id*=ddlissue]");
var ddlsubissue = $("[id*=ddlsubissue]");
var pkProductId = $('#product').val();
if (pkProductId == "0") {
ddlsub_product.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
} else {
ddlsub_product.empty();
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
$.ajax({
type: "POST",
url: "index.aspx/GetsubProduct",
data: '{pkProductId:"' + pkProductId + '",SubProductId:"0",IssueId:"0",SubIssueId:"0"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
var response = r.d;
if (response.length > 0) {
$("#sub_product").addClass("select-active");
ddlsub_product.removeAttr("disabled");
ddlissue.removeClass("select-active");
ddlsubissue.removeClass("select-active");
ddlsub_product.empty().append('<option selected="selected" value="0">Continue Selecting</option>');;
$.each(r.d, function() {
ddlsub_product.append($("<option></option>").val(this['Value']).html(this['Text']));
});
} else {
ddlsub_product.empty().append('<option selected="selected" value="0">Continue Selecting</option>');
$("#sub_product").attr("disabled", "");
ddlsub_product.removeClass("select-active"); //.addClass("yourClass");
ddlissue.removeClass("select-active");
ddlsubissue.removeClass("select-active");
// ddlsub_product.empty().append('<option selected="selected" value="0">Not available<option>');
GetIssueifnotsubproduct();
}
},
failure: function(response) {
alert(response.d);
}
});
}
}
function GetIssueifnotsubproduct() {
$("#lblmsg").text('');
var pkProductId = $('#product').val();
var pksub_product = $('#sub_product').val();
var ddlproduct = $("[id*=product]");
var ddlsub_product = $("[id*=sub_product]");
var ddlissue = $("[id*=ddlissue]");
var ddlsubissue = $("[id*=ddlsubissue]");
if (pksub_product == null) {
pksub_product = 0;
}
if (pkProductId == "0") {
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
} else {
ddlissue.empty();
ddlsubissue.empty().append('<option selected="selected" value="0">Select Specifics</option>');
$.ajax({
type: "POST",
url: "index.aspx/Getissuenotsubproduct",
data: '{pkProductId:"' + pkProductId + '"}',
contentType: "application/json; charset=utf-8",
dataType: "json",
success: function(r) {
$("#ddlissue").addClass("select-active");
ddlissue.empty().append('<option selected="selected" value="0">Choose your Query</option>');
$.each(r.d, function() {
ddlissue.append($("<option></option>").val(this['Value']).html(this['Text']));
});
},
failure: function(response) {
alert(response.d);
}
});
}
}
</script>
<script type="text/javascript">
//<![CDATA[
var Page_Validators = new Array(document.getElementById("reqFavoriteColor"), document.getElementById("RequiredFieldValidator1"), document.getElementById("RequiredFieldValidator2"), document.getElementById(
"ContentPlaceHolder1_product1_RequiredFieldValidator51"), document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator52"), document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator53"), document
.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator57"), document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator55"), document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator56"),
document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator3"), document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator5"));
//]]>
</script>
<script type="text/javascript">
//<![CDATA[
var reqFavoriteColor = document.all ? document.all["reqFavoriteColor"] : document.getElementById("reqFavoriteColor");
reqFavoriteColor.controltovalidate = "product";
reqFavoriteColor.display = "Dynamic";
reqFavoriteColor.validationGroup = "r";
reqFavoriteColor.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";
reqFavoriteColor.initialvalue = "0";
var RequiredFieldValidator1 = document.all ? document.all["RequiredFieldValidator1"] : document.getElementById("RequiredFieldValidator1");
RequiredFieldValidator1.controltovalidate = "ddlissue";
RequiredFieldValidator1.display = "Dynamic";
RequiredFieldValidator1.validationGroup = "r";
RequiredFieldValidator1.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";
RequiredFieldValidator1.initialvalue = "0";
var RequiredFieldValidator2 = document.all ? document.all["RequiredFieldValidator2"] : document.getElementById("RequiredFieldValidator2");
RequiredFieldValidator2.controltovalidate = "ddlsubissue";
RequiredFieldValidator2.display = "Dynamic";
RequiredFieldValidator2.validationGroup = "r";
RequiredFieldValidator2.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";
RequiredFieldValidator2.initialvalue = "0";
var ContentPlaceHolder1_product1_RequiredFieldValidator51 = document.all ? document.all["ContentPlaceHolder1_product1_RequiredFieldValidator51"] : document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator51");
ContentPlaceHolder1_product1_RequiredFieldValidator51.controltovalidate = "ddlProductChat";
ContentPlaceHolder1_product1_RequiredFieldValidator51.display = "Dynamic";
ContentPlaceHolder1_product1_RequiredFieldValidator51.validationGroup = "Chat";
ContentPlaceHolder1_product1_RequiredFieldValidator51.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";
ContentPlaceHolder1_product1_RequiredFieldValidator51.initialvalue = "0";
var ContentPlaceHolder1_product1_RequiredFieldValidator52 = document.all ? document.all["ContentPlaceHolder1_product1_RequiredFieldValidator52"] : document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator52");
ContentPlaceHolder1_product1_RequiredFieldValidator52.controltovalidate = "ddlissuechat";
ContentPlaceHolder1_product1_RequiredFieldValidator52.display = "Dynamic";
ContentPlaceHolder1_product1_RequiredFieldValidator52.validationGroup = "Chat";
ContentPlaceHolder1_product1_RequiredFieldValidator52.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";
ContentPlaceHolder1_product1_RequiredFieldValidator52.initialvalue = "0";
var ContentPlaceHolder1_product1_RequiredFieldValidator53 = document.all ? document.all["ContentPlaceHolder1_product1_RequiredFieldValidator53"] : document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator53");
ContentPlaceHolder1_product1_RequiredFieldValidator53.controltovalidate = "ddlsubissuechat";
ContentPlaceHolder1_product1_RequiredFieldValidator53.display = "Dynamic";
ContentPlaceHolder1_product1_RequiredFieldValidator53.validationGroup = "Chat";
ContentPlaceHolder1_product1_RequiredFieldValidator53.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";
ContentPlaceHolder1_product1_RequiredFieldValidator53.initialvalue = "0";
var ContentPlaceHolder1_product1_RequiredFieldValidator57 = document.all ? document.all["ContentPlaceHolder1_product1_RequiredFieldValidator57"] : document.getElementById("ContentPlaceHolder1_product1_RequiredFieldValidator57");
ContentPlaceHolder1_product1_RequiredFieldValidator57.controltovalidate = "ddlProductemail";
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ContentPlaceHolder1_product1_RequiredFieldValidator57.validationGroup = "Email";
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skip to main content Englishहिंदीবাংলাதமிழ்मराठीਪੰਜਾਬੀಕನ್ನಡతెలుగుമലയാളംગુજરાતી English * a- * a * a+ * a * a * insta services * FAQs * Deliverable Tracker * Track Requests * * insta services Cards Block Debit Card Block Credit Card UPGRADE DEBIT CARD Change Communication Language Downloads credit card statement Other Requests Update Email ID (Savings Account)Update Address (Savings Account)Generate Debit Card PIN Generate Credit Card PIN Loan Repayment Schedule Loan Services My Details Update Address Update Name Update PAN Update Date of Birth Update KYC Update Passport Details Update Visa Update & Seed Aadhaar Account Details Change of Home Branch Migrate to Salary Account Family Banking Submit Form 15G/H Request Chequebook DD request ‹› block debit card block credit card UPGRADE DEBIT CARD credit card statement Update Email ID (Savings Account)Update Address (Savings Account)Generate Debit Card PIN Generate Credit Card PIN Loan Repayment Schedule Update Address Update Name Update PAN Update Date of Birth Update KYC Update Passport Details Update Visa Update & Seed Aadhaar Change of Home Branch Migrate to Salary Account Family Banking Submit Form 15G/H Request Chequebook DD request * FAQs I have a query related to Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking ATM And Cash Deposit Machines EDGE REWARD Program Deposits Business Banking Services Demat Accounts Remittances Insurance Unique Customer Identification Code Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Choose your Query Choose your Query (Required) with sub issue Select Specifics Select Specifics (Required) Submit * Deliverable Tracker * Track Requests queriesresolved* 212,959 hello You will be redirected to Internet Banking Login Page. Follow the below path to update your email ID: Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on Update Email ID >> Enter Email ID >> Update DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your address: Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on Update Address >> Enter Address >> Update DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your Debit Card PIN: Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN >> Enter New PIN & Expiry Date >> Enter Netsecure Code DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your Credit Card PIN: Click on 3 bar menu >> Services & Support >> Credit Cards : Set / Reset PIN >> Send OTP >> Enter OTP >> Enter New PIN >> Confirm New PIN >> Click Set PIN >> Enter mPIN >> PIN will be changed DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your Repayment Schedule: Home Page >> Click on Accounts >> Click on Loans >> Select Loan Account No.>> Select ‘View Repayment Schedule’ DO YOU WANT TO CONTINUE? YesNo AXIS BANK SUPPORT DILSE OPEN Ask AHA! How may I help you? * Recommended 5 * Popular Searches * Credit Card Statement * Home Loan Statement * Repayment Schedule * FD Statement Online * MAX Life Insurance Plan POPULAR SEARCHES Digital Banking Blog Grievance Redressal Policy Blog How do I generate a Debit Card PIN? Axis Bank Support website is now available in 9 regional languages. Insta Query? 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ADDITIONAL INFORMATION View all RBI - Integrated Ombudsman Scheme, 2021 Grievance Redressal Policy Digital Lending GRO Details Operating Guideline on Customer Complaints Turnaround Times Roles and Responsibilities of PNO Customer Education & Awareness Intimation to customers for Re-KYC Notice Board Sachet Portal RBI Complaint Management System Banking Ombudsman Contact Details banking code & standards Board of India E Brochures & Leaflets Depositors' Policy Banking Policies Unclaimed Accounts to DEA Fund Rights of Banks’ Customer Bank Branch IFSC codes Code of Conduct Facility for Exchange Coins and Notes RBI and Ministry of Finance Advisory Senior Management Details List of Branches/ ATM with Ramps Deposit Insurance and Credit Guarantee Corporation Mandatory Notices Displayed at Branches Goods & Services Tax(GST) RBI-Bank Holiday List Document for Settlement of Death Cliam FAQs Ombudsman under NPs/APY Services for Customer with Disabilities Aadhaar Enrolment Centres CDSL/NSDL Investor Grievance Escalation Matrix PAN AADHAAR Linking SMS Shield View all * appreciation corner * survey corner * Contact Us * disclaimer * privacy policy * code of commitment copyright © 2024. all rights reserved by axis bank * To download form for settlement of claim in deceased depositors account (with nomination of survivorship clause), kindly click here. * To download form for settlement of claim in deceased depositors account (without nomination of survivorship clause), kindly click here. * List of Branches with Ramps * List of ATMs with Ramps ESCALATE TO NODAL OFFICER Not satisfied with first level response then connect with our Nodal Officer using below option WRITE HERE Click here to send an email to our Nodal Officer WRITE HERE Click here to send an email to our Digital Lending GRO SEND LETTER Download the Grievance Form and send it to the address mentioned on it FOR BRANCH RELATED COMPLAINTS Click here to get Circle Nodal Officer details notes: We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com Please send your queries related to CMS product (Paypro/Power Access) to and for queries related to Corporate Internet Banking, write to from your registered email ID. For INR Prepaid cards please call 022 67987700 or write on prepaidcards.support@axisbank.com * To know the status of your existing complaint, you can click here or call us on 18004190068 * If your issue is not resolved within 30 days, you can approach the Banking Ombudsman * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO ESCALATE TO PRINCIPAL NODAL OFFICER Not satisfied with second level response then connect with our Principal Nodal Officer using below option WRITE HERE Click here to send an email to our Principal Nodal Officer on email ID SEND LETTER Download the Grievance Form and send it to the address mentioned on it notes: We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com Please send your queries related to CMS product (Paypro/Power Access) to and for queries related to Corporate Internet Banking, write to from your registered email ID. For INR Prepaid cards please call 022 67987700 or write on prepaidcards.support@axisbank.com * To know the status of your existing complaint, you can click here or call us on 18004190068 * If your issue is not resolved within 30 days, you can approach the Banking Ombudsman * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO Chat with agent for Product Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking EDGE REWARD Program ATM And Cash Deposit Machines Deposits Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Continue Selecting Continue Selecting (Required) with sub issue Select Specifics Select Specifics (Required) via Chat Speak with us * 1-860-419-5555 (Charges applicable as per the service provider) * 1-860-500-5555 (Charges applicable as per the service provider) * 1800-103-5577 (Toll free number) * +91-22-67987700, Customers can access Phone Banking services from outside India by dialing * +91 22 67987700, For blocking of credit/debit/prepaid cards, you can also call our 24-hour Emergency Helpline Number * Loan Services are available between 8:00 a.m. to 8:00 p.m., Monday to Saturday (excluding national holidays) * IVR services are available 24*7, credit card & account services are available 8:00 a.m. to 8:00 p.m. Connect via email for product Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking EDGE REWARD Program ATM And Cash Deposit Machines Deposits Remittances Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Continue Selecting Continue Selecting (Required) with sub issue Select Specifics Select Specifics (Required) via Chat Email For Demat & Trading account related queries as well as regarding its relevant charges, please click here For an Instant Response to your query, you may also CHAT with our executive. * Chat window: 7:00 am to 11:00 pm * For NRI customers: 24 by 7 I have a complaint related to Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking EDGE REWARD Program ATM And Cash Deposit Machines Deposits Remittances Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Choose your Query Choose your Query (Required) via Chat Email notes: We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com Please send your queries related to CMS product (Paypro/Power Access) to and for queries related to Corporate Internet Banking, write to from your registered email ID. For INR Prepaid cards please call 022 67987700 or write on prepaidcards.support@axisbank.com * To know the status of your existing complaint, you can click here or call us on 18004190068 * If your issue is not resolved within 30 days, you can approach the Banking Ombudsman * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO Speak with us × You will be redirected to Internet Banking Login Page. Follow the below path to update your email ID: Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on Update Email ID >> Enter Email ID >> Update Do you want to continue? yes no You will be redirected to Internet Banking Login Page. Follow the below path to update your address: Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on Update Address >> Enter Address >> Update Do you want to continue? yes no You will be redirected to Internet Banking Login Page. Follow the below path to update your Debit Card PIN: Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN >> Enter New PIN & Expiry Date >> Enter Netsecure Code Do you want to continue? yes no You will be redirected to Internet Banking Login Page. Follow the below path to update your Credit Card PIN: Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN >> Enter New PIN & Expiry Date >> Enter Netsecure Code Do you want to continue? yes no You will be redirected to Internet Banking Login Page. Follow the below path to update your Repayment Schedule: Home Page >> Click on Accounts >> Click on Loans >> Select Loan Account No.>> Select ‘View Repayment Schedule’ Do you want to continue? yes no