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CHATGPT'S 'ACCOMPLISHMENT ENGINE' IS BEATING GOOGLE'S SEARCH ENGINE, SAYS AI
ETHICIST

Richard Socher, CEO of You.com, explains how AI and large language models are
challenging Google's position at the center of our information universe.
Written by Dan Patterson, Contributor on April 22, 2023
Reviewed by Jason Hiner

 * 
 * 
 * 
 * 
 * 


MUST READ

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Read now

Google's search dominance won't be toppled easily. But new AI features in search
engines like Microsoft's Bing and startup competitor You.com rapidly reshape
consumer expectations. As users seek more efficient search options, the search
landscape is poised for a significant shift. 

According to AI ethicist and You.com CEO Richard Socher, the search landscape
has been influenced by several waves of Google alternatives and "hacks." For
example, millions of users add "site:reddit" to their search queries to find
authentic opinions and experiences from Reddit rather than commercial content
optimized for Google. And, the rise of TikTok as a search alternative among Gen
Z users and the emergence of generative AI-like chatbots have also challenged
traditional search methods by surfacing social video content that doesn't
originate from Google-owned YouTube. As Socher explained, Bing, You, and other
search startups incorporated these features, offering users a more personalized
search experience.



Also: ChatGPT's intelligence is zero, but it's a revolution in usefulness, says
AI expert

Incorporating AI and chat in search is more than just a novelty, said Socher. It
has the potential to transform search engines into "accomplishment engines,"
helping users complete tasks more efficiently and avoid being inundated with
low-quality content or ads. 

"SEO-driven low-quality content has diluted the value of search results," said
Socher. "This has fed consumer demand for better search experiences."

But can generative AI and user control really challenge Google's hegemony in the
search market? According to Socher, the key lies in innovation, user control,
and strategic partnerships. He acknowledged that Google has built a significant
moat around its business, from owning the operating system, Android and Chrome
OS, and the browser, Chrome, to maintaining a $15 billion partnership with Apple
to remain the default search engine on its devices. However, he also pointed out
that entrenched habits can change, citing the shift from using "Skype" as a verb
to newer communication platforms like Zoom.




Also: AI could automate 25% of all jobs. Here's which are most (and least) at
risk

Socher says Google needs help to adapt to new paradigms, such as generative AI,
due to its existing business model and entrenched market dominance. Google's
huge margins from its ad-driven search engine make it difficult for the company
to embrace innovative technologies that might disrupt the delicate balance of
its revenue streams. As a result, Google faces the classic innovator's dilemma,
reluctant to fully commit to a new technology that could potentially cannibalize
its core business. This hesitation creates an opening for competitors like
You.com to leverage the latest AI advancements and offer users a more advanced
and personalized search experience, thereby challenging Google's incumbency.



He envisions a future where AI will dramatically improve search engines by
integrating search, chat, and generative AI. This approach could create a more
interactive and helpful user experience, moving beyond search engines'
traditional list of links. Socher believes that by harnessing generative AI,
search engines can better understand users' intentions and queries, providing
more relevant and actionable results. These features could help users to
accomplish tasks more efficiently, such as generating images and essays or even
completing HTML websites directly within the search results.



Also: How ChatGPT works

Socher also highlights the importance of AI in driving innovation within the
search engine market. He notes that You.com is often the first to introduce
novel AI capabilities, which other search engines later adopt. This continuous
innovation cycle attracts users who want to be at the cutting edge of AI
technology and drives interest in platforms like You.com. By leveraging AI to
deliver a more personalized and interactive search experience, Socher believes
that search engines can effectively challenge the dominance of established
players like Google and offer users a superior alternative for finding and
accessing information online.



The discussion of generative AI inevitably leads to questions about the
potential development of AGI, or artificial general intelligence. This term
often refers to a superintelligent AI that could surpass human intelligence and
pose an existential threat to humanity.

However, Socher takes a more pragmatic view, suggesting that the fears
surrounding AGI are often overhyped. He argues that large language models like
generative AI would need to possess the desire or capability to take on a mind
of their own. Comparing the steam engine and the internet, Richard contends that
while these technologies have surpassed human capabilities in specific areas,
they have not posed an existential threat to humanity. "Are [AGI fears] actually
realistic? I really don't think so," said Socher. Watch the full interview to
hear his full explanation why.




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SEE ALSO


How to use ChatGPT to write Excel formulas

How to use ChatGPT to write code

ChatGPT vs. Bing Chat: Which AI chatbot should you use?

How to use ChatGPT to build your resume

How does ChatGPT work?

How to get started using ChatGPT

 * 
   How to use ChatGPT to write Excel formulas
 * 
   How to use ChatGPT to write code
 * 
   ChatGPT vs. Bing Chat: Which AI chatbot should you use?
 * 
   How to use ChatGPT to build your resume
 * 
   How does ChatGPT work?
 * 
   How to get started using ChatGPT

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