URL: https://support.anthropic.com/en/articles/8525154-claude-is-providing-incorrect-or-misleading-responses-what-s-going-on
Submission: On December 16 via manual from SG — Scanned from SG

Summary

This website contacted 9 IPs in 1 countries across 7 domains to perform 30 HTTP transactions. The main IP is 160.79.104.10, located in United States and belongs to ANTHROPIC, US. The main domain is support.anthropic.com. The Cisco Umbrella rank of the primary domain is 650706.
TLS certificate: Issued by E5 on November 25th 2024. Valid for: 3 months.
This is the only time support.anthropic.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 160.79.104.10 399358 (ANTHROPIC)
15 13.227.254.27 16509 (AMAZON-02)
2 3.33.152.127 16509 (AMAZON-02)
1 142.250.4.97 15169 (GOOGLE)
1 74.125.130.113 15169 (GOOGLE)
1 18.155.68.58 16509 (AMAZON-02)
1 34.199.121.176 14618 (AMAZON-AES)
2 3.165.82.61 16509 (AMAZON-02)
3 34.203.167.12 14618 (AMAZON-AES)
30 9
Apex Domain
Subdomains
Transfer
15 intercomassets.com
static.intercomassets.com — Cisco Umbrella Rank: 16216
249 KB
4 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 2266
api-iam.intercom.io — Cisco Umbrella Rank: 2695
6 KB
4 intercomcdn.com
downloads.intercomcdn.com — Cisco Umbrella Rank: 13444
js.intercomcdn.com — Cisco Umbrella Rank: 2998
303 KB
4 anthropic.com
support.anthropic.com — Cisco Umbrella Rank: 650706
110 KB
1 intercom.help
intercom.help — Cisco Umbrella Rank: 57874
13 KB
1 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 36
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 39
108 KB
30 7
Domain Requested by
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4 support.anthropic.com support.anthropic.com
3 api-iam.intercom.io js.intercomcdn.com
2 js.intercomcdn.com widget.intercom.io
2 downloads.intercomcdn.com support.anthropic.com
1 intercom.help
1 widget.intercom.io support.anthropic.com
1 www.google-analytics.com www.googletagmanager.com
1 www.googletagmanager.com static.intercomassets.com
30 9

This site contains links to these domains. Also see Links.

Domain
docs.anthropic.com
www.anthropic.com
trust.anthropic.com
Subject Issuer Validity Valid
support.anthropic.com
E5
2024-11-25 -
2025-02-23
3 months crt.sh
intercomassets.com
Amazon RSA 2048 M03
2024-04-17 -
2025-05-16
a year crt.sh
*.intercom-attachments.com
Amazon RSA 2048 M03
2024-11-30 -
2025-12-29
a year crt.sh
*.google-analytics.com
WR2
2024-11-04 -
2025-01-27
3 months crt.sh
*.intercom.com
Amazon RSA 2048 M03
2024-12-14 -
2026-01-11
a year crt.sh
intercom.help
Amazon RSA 2048 M03
2024-12-15 -
2026-01-14
a year crt.sh
*.intercomcdn.com
Amazon RSA 2048 M02
2024-10-31 -
2025-11-28
a year crt.sh

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Frame ID: 90F0E52DDB0C85E3CC8DD0256EC21BFD
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Screenshot

Page Title

Claude is providing incorrect or misleading responses. What’s going on? | Anthropic Help Center

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

30
Requests

100 %
HTTPS

0 %
IPv6

7
Domains

9
Subdomains

9
IPs

1
Countries

789 kB
Transfer

2455 kB
Size

6
Cookies

Redirected requests

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Verdicts & Comments Add Verdict or Comment

27 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| _sentryDebugIds string| _sentryDebugIdIdentifier object| webpackChunk_N_E function| __next_set_public_path__ object| next object| __NEXT_DATA__ function| __SSG_MANIFEST_CB object| __NEXT_P object| _N_E object| SENTRY_RELEASE object| __REACT_INTL_CONTEXT__ function| __NEXT_PRELOADREADY function| DOMPurify object| __MIDDLEWARE_MATCHERS object| __BUILD_MANIFEST object| __SSG_MANIFEST object| intercomSettings function| Intercom function| gtag object| dataLayer object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal function| __intercomAssignLocation function| __intercomReloadLocation

6 Cookies

Domain/Path Name / Value
.anthropic.com/ Name: __cf_bm
Value: .2.vWwaeC7tVmghlZ_f4zhZA1D7Za2x2PmiPBNGSqx8-1734314947-1.0.1.1-7MImkCtiIv75uxbnuxv1TfHUsjw2nmB21bWVtQNh8HzPUJ5c6SazsWK2q9dS0V829DzcjzKualf.Xq8KnpMf_A
.anthropic.com/ Name: _ga_2BFLFQSER8
Value: GS1.1.1734314947.1.0.1734314947.0.0.0
.anthropic.com/ Name: _ga
Value: GA1.1.904401087.1734314948
.anthropic.com/ Name: intercom-id-lupk8zyo
Value: 9dff6fd2-74bc-4e5a-8056-b967aa55c00a
.anthropic.com/ Name: intercom-session-lupk8zyo
Value:
.anthropic.com/ Name: intercom-device-id-lupk8zyo
Value: f2959640-ef38-4819-91c3-1e210e2ce7a5

2 Console Messages

Source Level URL
Text
other warning URL: https://support.anthropic.com/en/articles/8525154-claude-is-providing-incorrect-or-misleading-responses-what-s-going-on
Message:
A preload for 'https://support.anthropic.com/assets/font/546004' is found, but is not used because the request credentials mode does not match. Consider taking a look at crossorigin attribute.
other warning URL: https://support.anthropic.com/en/articles/8525154-claude-is-providing-incorrect-or-misleading-responses-what-s-going-on
Message:
A preload for 'https://support.anthropic.com/assets/font/546005' is found, but is not used because the request credentials mode does not match. Consider taking a look at crossorigin attribute.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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X-Content-Type-Options nosniff
X-Frame-Options DENY
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Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
downloads.intercomcdn.com
intercom.help
js.intercomcdn.com
static.intercomassets.com
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www.googletagmanager.com
13.227.254.27
142.250.4.97
160.79.104.10
18.155.68.58
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