bankbuddy.ai
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https://bankbuddy.ai/
Submission Tags: falconsandbox
Submission: On October 03 via api from US — Scanned from DE
Submission Tags: falconsandbox
Submission: On October 03 via api from US — Scanned from DE
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* Solutions * Digital Payments * Digital Wallet Support multiple payment rails, multiple currencies, multiple entities, multiple languages, and multiple algorithms for charges, commissions, interests, and fees. * QR Pay Easy and secure payments via static, dynamic, and embedded QR codes for merchants, SMEs, and retail customers. * BNPL Increase conversions by offering flexible payment options * Embedded Payments Embed financial services-loans, insurance, and investments into customer journeys on a single unified platform. * Merchant Ecosystem Complete merchant in-app/web registration, manage QR codes, user management, analytics & reports, configure charges and limits under merchant portal * Marketplace Simplifies domestic & cross border payment transfers * Digital Banking * Omnichannel Website | Mobile | WhatsApp | Facebook | Twitter | Webchat * Multilingual Supports 20+ languages across channels * Agent Assist Intelligent chat routing based on Skill, language , priority and sentiment * Personalized Recommendation Recommend products & services based on user’s behavioral persona * Surveys & FAQs Enhance product & services by collecting feedback & responses * Complaint Management Handles end-end customer complaint journeys with inbuilt ticketing system * Customer Onboarding * Modes Omnichannel support for both self-service and assisted modes of onboarding * AI Efficiency Inbuilt AI engine for face-match, liveness detection, OCR, and product recommendation * Comprehensive Onboarding Solutions Prebuilt onboarding modules- retail, corporate, SMEs * Wide Product Dynamic journeys based on the product & customer attributes- accounts, cards, loans, and insurance. * Ecosystem Onboard ecosystem partners -merchants and agents, offer a wide range of products with inbuilt risk management. * Customer Engagement * Hyper personalisation Enhance digital banking CX with personalized micro-moments at every customer touchpoint. * Conversion ML models to recommend relevant offers and CTAs to increase conversion. * Revenue Expansion Dynamic persona-based recommendations for new & existing customers * Proactive Service Customer retention and churn prevention-FAQs /complaints/campaigns * Loyalty, Offers & Cashback Increases brand loyalty and generates revenue * Technology * Composite AI * Recommendation * NLP * Resources * Blogs * White Papers hello@affinsys.com +971 50 1627569 * * * * * DIFC Fintech Hive, Dubai, UAE Unispace Business Center EPIP Zone, Whitefield, Bangalore, India Get in Touch ENABLING BANKS ENGAGE CUSTOMERS BETTER WITH GENERATIVE AI BankBuddy digital banking AI platform helps you get closer to your customers with a Human+AI , 'friend-in-need' intuitive experience across Channels, Languages, Financial Journeys & Transactions. Get In Touch ARTIFICIAL INTELLIGENCE TO REDEFINE YOUR DIGITAL BANKING EXPERIENCE With an impeccable combination of Generative AI, domain expertise and pre built customer journeys, we at BankBuddy help financial institutions deliver frictionless and personalized digital banking CX while achieving lasting cost reductions and revenue uplift. Kick Start your Strategic journey towards AI-Powered Personalized Banking DIGITAL SALES Boost prospect conversions & revenues with hyper personalized campaigns, persona based recommendations & social media management. DIGITAL ONBOARDING Extend digital reach & reduce customer acquisition costs with AI powered onboarding & eKYC across languages, journeys & channels. DIGITAL ENGAGEMENT Enhance digital adoption with proactive Human + AI customer service across all channels at 60% lower cost to serve. DIGITAL CX Increase customer retention upsell & cross sell with hyper personalized omni-digital banking experiences for customers. YOUR INNOVATION PARTNER Information, Transaction, Onboarding (Video KYC/eKYC), Authentication, Advise, Cross sell, Upsell, Churn prevention, Offers, Rewards or more. BankBuddy has pre-built solutions across segments, so that no matter what your customers need, we make sure you have the means to serve them. WHATSAPP BANKING Extend your customer reach with MFA based secure transactions and end-to-end banking services on the world’s favorite messaging platform GENAI POWERED DIGITAL HUMAN Increase adoption of self-service channels, ensure goal completion with guided process flows and engage customers with a multi sensory approach with AI powered digital humans. DIGITAL WALLET Boost new customer acquisition, remove barriers to digital adoption and enable financial inclusion with one of a kind private label Omni-channel wallet with QR pay, virtual accounts, accounting/GL. VOICE BANKING Integrate voice based interactions and deliver frictionless zero touch banking with end to end banking services across all channels, devices and digital touch points CUSTOMER ONBOARDING Reduce customer acquisition costs and digitally onboard new customers with eKYC, liveness detection, document verification & face match, OCR, Deep fake detection, all under 3 minutes. AGENT ASSIST Offer frictionless human + AI service with automated bot to agent handoff across channels, end to end automated Case Management, Generative AI powered agent suggestions. Analyze customer behavior and track key metrics with real-time analytics, reports & live stats. PERSONALIZATION Enhance digital banking CX with personalized micro-moments at every customer touchpoint. Increase conversions & boost cross sell upsell with dynamic persona based recommendations for new & existing customers CAMPAIGN & LEAD MANAGEMENT Omni-channel customer profile/lead manager with automated campaigns Marketing for 10X boost in conversion. * 1 * 2 * 3 * 4 * 5 * 6 * 7 * 8 * 9 * 10 * 11 * 12 WHY BANKBUDDY BankBuddy is a domain specific Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes. YOUR INNOVATION PARTNER Magical combination of design thinking, user experience, banking technology, customer experience & your business expertise to foster continuous co-innovation. 220+ Customer Journeys 122 Customer Attributes 15 Generative AI Applications 25 Customer Countries 100+ Languages Supported * GENERATIVE AI Customer journeys embedded with NLP, Computer vision, Speech, Recommender System. * FASTER TIME TO MARKET Deploy Artificial Intelligence solutions in weeks with Pre-built AI models, Domain NLP, Data pipeline, Language packs, Customer journeys, Channel integrations & Core banking adapters * FUTURE PROOF Extendable AI infrastructure to add new models, journeys, languages, intelligence et al * DOMAIN EXPERTISE Retail banking, investments, PFM, cash management, SME banking, Trade finance & more. AWARDS & ACCOLADES * 1 * 2 * 3 * 4 * 5 * 6 * 7 GET IN TOUCH WITH US See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion Schedule Demo Artificial Intelligence based platform for superlative customer experience * Technology * Recommendation * NLP * Terms & Conditions * Privacy Policy * About us * Contact Us * * * * * word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1