bankbuddy.ai Open in urlscan Pro
34.93.241.217  Public Scan

URL: https://bankbuddy.ai/
Submission Tags: falconsandbox
Submission: On October 03 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST

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      <button class="custom-btn custom-btn--medium custom-btn--style-1 wide" type="submit" onclick="submitEmail();">Schedule Demo</button><br><br>
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Text Content

 * Solutions
   * Digital Payments
     * Digital Wallet
       
       Support multiple payment rails, multiple currencies, multiple entities,
       multiple languages, and multiple algorithms for charges, commissions,
       interests, and fees.
     
     * QR Pay
       
       Easy and secure payments via static, dynamic, and embedded QR codes for
       merchants, SMEs, and retail customers.
     
     * BNPL
       
       Increase conversions by offering flexible payment options
     
     * Embedded Payments
       
       Embed financial services-loans, insurance, and investments into customer
       journeys on a single unified platform.
     
     * Merchant Ecosystem
       
       Complete merchant in-app/web registration, manage QR codes, user
       management, analytics & reports, configure charges and limits under
       merchant portal
     
     * Marketplace
       
       Simplifies domestic & cross border payment transfers
   * Digital Banking
     * Omnichannel
       
       Website | Mobile | WhatsApp | Facebook | Twitter | Webchat
     
     * Multilingual
       
       Supports 20+ languages across channels
     
     * Agent Assist
       
       Intelligent chat routing based on Skill, language , priority and
       sentiment
     
     * Personalized Recommendation
       
       Recommend products & services based on user’s behavioral persona
     
     * Surveys & FAQs
       
       Enhance product & services by collecting feedback & responses
     
     * Complaint Management
       
       Handles end-end customer complaint journeys with inbuilt ticketing system
   * Customer Onboarding
     * Modes
       
       Omnichannel support for both self-service and assisted modes of
       onboarding
     
     * AI Efficiency
       
       Inbuilt AI engine for face-match, liveness detection, OCR, and product
       recommendation
     
     * Comprehensive Onboarding Solutions
       
       Prebuilt onboarding modules- retail, corporate, SMEs
     
     * Wide Product
       
       Dynamic journeys based on the product & customer attributes- accounts,
       cards, loans, and insurance.
     
     * Ecosystem
       
       Onboard ecosystem partners -merchants and agents, offer a wide range of
       products with inbuilt risk management.
   * Customer Engagement
     * Hyper personalisation
       
       Enhance digital banking CX with personalized micro-moments at every
       customer touchpoint.
     
     * Conversion
       
       ML models to recommend relevant offers and CTAs to increase conversion.
     
     * Revenue Expansion
       
       Dynamic persona-based recommendations for new & existing customers
     
     * Proactive Service
       
       Customer retention and churn prevention-FAQs /complaints/campaigns
     
     * Loyalty, Offers & Cashback
       
       Increases brand loyalty and generates revenue
   
 * Technology
   * Composite AI
   * Recommendation
   * NLP
 * Resources
   * Blogs
   * White Papers




hello@affinsys.com
+971 50 1627569
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DIFC Fintech Hive, Dubai, UAE

Unispace Business Center
EPIP Zone, Whitefield, Bangalore, India

Get in Touch


ENABLING BANKS ENGAGE CUSTOMERS BETTER WITH GENERATIVE AI

BankBuddy digital banking AI platform helps you get closer to your customers
with a Human+AI , 'friend-in-need' intuitive experience across Channels,
Languages, Financial Journeys & Transactions.


Get In Touch


ARTIFICIAL INTELLIGENCE TO REDEFINE YOUR DIGITAL BANKING EXPERIENCE

With an impeccable combination of Generative AI, domain expertise and pre built
customer journeys, we at BankBuddy help financial institutions deliver
frictionless and personalized digital banking CX while achieving lasting cost
reductions and revenue uplift.

Kick Start your Strategic journey towards AI-Powered Personalized Banking


DIGITAL SALES

Boost prospect conversions & revenues with hyper personalized campaigns, persona
based recommendations & social media management.


DIGITAL ONBOARDING

Extend digital reach & reduce customer acquisition costs with AI powered
onboarding & eKYC across languages, journeys & channels.


DIGITAL ENGAGEMENT

Enhance digital adoption with proactive Human + AI customer service across all
channels at 60% lower cost to serve.


DIGITAL CX

Increase customer retention upsell & cross sell with hyper personalized
omni-digital banking experiences for customers.


YOUR INNOVATION PARTNER

Information, Transaction, Onboarding (Video KYC/eKYC), Authentication, Advise,
Cross sell, Upsell, Churn prevention, Offers, Rewards or more. BankBuddy has
pre-built solutions across segments, so that no matter what your customers need,
we make sure you have the means to serve them. 



WHATSAPP BANKING

Extend your customer reach with MFA based secure transactions and end-to-end
banking services on the world’s favorite messaging platform

GENAI POWERED DIGITAL HUMAN

Increase adoption of self-service channels, ensure goal completion with guided
process flows and engage customers with a multi sensory approach with AI powered
digital humans.

DIGITAL WALLET

Boost new customer acquisition, remove barriers to digital adoption and enable
financial inclusion with one of a kind private label Omni-channel wallet with QR
pay, virtual accounts, accounting/GL.

VOICE BANKING

Integrate voice based interactions and deliver frictionless  zero touch banking
with end to end banking services across all channels, devices and digital touch
points

CUSTOMER ONBOARDING

Reduce customer acquisition costs and digitally onboard new customers with eKYC,
liveness detection, document verification & face match, OCR, Deep fake
detection, all under 3 minutes.

AGENT ASSIST

Offer frictionless human + AI service with automated bot to agent handoff across
channels, end to end automated Case Management, Generative AI powered agent
suggestions. Analyze customer behavior and track key metrics with real-time
analytics, reports & live stats.

PERSONALIZATION

Enhance digital banking CX with personalized micro-moments at every customer
touchpoint. Increase conversions & boost cross sell upsell with dynamic persona
based recommendations for new & existing customers

CAMPAIGN & LEAD MANAGEMENT

Omni-channel customer profile/lead manager with automated campaigns Marketing
for 10X boost in conversion.

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WHY BANKBUDDY

BankBuddy is a domain specific Artificial Intelligence platform for collective
intelligence across silos of systems, products, departments and processes.


YOUR INNOVATION PARTNER

Magical combination of design thinking, user experience, banking technology,
customer experience & your business expertise to foster continuous
co-innovation.

220+

Customer Journeys

122

Customer Attributes

15

Generative AI Applications

25

Customer Countries

100+

Languages Supported


 * GENERATIVE AI
   
   Customer journeys embedded with NLP, Computer vision, Speech, Recommender
   System.


 * FASTER TIME TO MARKET
   
   Deploy Artificial Intelligence solutions in weeks with Pre-built AI models,
   Domain NLP, Data pipeline, Language packs, Customer journeys, Channel
   integrations & Core banking adapters


 * FUTURE PROOF
   
   Extendable AI infrastructure to add new models, journeys, languages,
   intelligence et al


 * DOMAIN EXPERTISE
   
   Retail banking, investments, PFM, cash management, SME banking, Trade finance
   & more.


AWARDS & ACCOLADES

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GET IN TOUCH WITH US

See how BankBuddy helps you personalize customer engagement & increase cross
sell, upsell & conversion


Schedule Demo





Artificial Intelligence based platform for superlative customer experience

 * Technology
 * Recommendation
 * NLP
 * Terms & Conditions

 * Privacy Policy
 * About us
 * Contact Us

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