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Facebook as saved sensitive information on things like illnesses and medicines
that Swedish Radio sent via a made-up pharmacy. Credit: Gorm Kallestad, Fredrik
Sandberg/TT
INTEGRITY


SWEDISH RADIO CREATED FAKE PHARMACY - REVEALS HOW FACEBOOK STORED SENSITIVE
INFORMATION

Listen from...:
3:19 min
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Published tisdag 28 juni kl 09.40

 * Facebook say that their system is built to find and delete sensitive
   information, for example about people's medication, illnesses and sex lives.

 * By creating a made-up online pharmacy that has been visited by fictitious
   customers, Swedish Radio News can show that the social media giant saves
   sensitive information.

 * After hundreds of thousands of data transfers to Facebook, the social media
   giant has still not answered whether its systems can filter words in Swedish.

Each day Facebook receives a large amount of information from other businesses
who want to advertise via them. However, some information, for example, that of
people's sex life, illnesses and medicines, is so sensitive that Facebook
themselves say that they don't want it.

If the advertiser still passes on information like that, then Facebook has a
filter which is constructed to find and delete the information that could be
sensitive, and Facebook will then alert the advertiser. This is what Facebook
told Swedish Radio News after an investigation revealed how two Swedish pharmacy
chains had shared information about its customers to the social media giant.

To see whether this was true, reporters from Swedish Radio News created a
made-up online pharmacy, and activated the same advertising tools from Facebook
which were used by the real pharmacies before Swedish Radio's reporters had
started to investigate them.

Swedish Radio News' reporters also built a program which, automatically,
thousands of times a day, visited the made-up pharmacy, filled in e-mail
addresses and telephone numbers, searched for symptoms and illnesses, but unlike
the other pharmacies that Swedish Radio News had previously reported about, it
also passed on information about prescription medicines.

After four days, 25 000 fake visits from customers had been registered with
Facebook. But they had neither shut down nor warned the owners of the made-up
pharmacy - Swedish Radio News' reporters. When the reporters log into their
account, they see that Facebook has stored the type of sensitive information
that they say their filter is built to delete again and again.

The question that the reporters then asked themselves was whether or not
Facebook even has a filter that works in the Swedish language. One of the
pharmacies that Swedish Radio reported on say that they cannot find any warnings
from Facebook on data transfers that have taken place. The other has not wanted
to answer the question. According to state investigators in the USA last year,
Facebook only filtered in English.

Swedish Radio's reporters have on numerous occasions asked Facebook how well
their filter works in Swedish. They have not answered, eventually the reporters
got hold of the company's head of policy in Sweden, Janne Elvelid.

- I am going to get on the case and see what we can do, he says.

Does your filtering system even work in Swedish at all? the reporters ask.

- I can't answer that. I cannot say how it works as I do not know the technology
on that level, Janne Elvelid replied.

When the Swedish Radio News reporters shut down their made-up online pharmacy,
Facebook had registered over 200,000 visits from customers. When Facebook
replies to the reporters, they do not answer their questions. But in an email
they emphasize that advertisers have a responsibility to not pass on sensitive
information.

Radio Sweden
english@sverigesradio.se

Sascha Granberg
sascha.granberg@sverigesradio.se

Sven Carlsson
sven.carlsson@sverigesradio.se


RELATED


HEALTH SERVICE MARKETED AS “SECURE” – LEAKED PATIENT INFORMATION TO FACEBOOK

2:18 min ‧ 2022-05-27



APOTEKET APOLOGIZES FOR SHARING 'AROUND A MILLION' CUSTOMER DETAILS TO FACEBOOK

1:52 min ‧ 2022-05-10

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Our journalism is based on credibility and impartiality. Swedish Radio is
independent and not affiliated to any political, religious, financial, public or
private interests.
Find out more about how we work (in Swedish).


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 * RADIO SWEDEN NEWS DESK
   
   We carry the latest news from Sweden during business hours Monday to Friday
   on the web and on social media.
   
   You can find all of our reports and podcasts in Swedish Radio's own app
   "Sveriges Radio Play".
   
   We have two podcasts:
   
   Radio Sweden Daily: a short wrap-up of Sweden's top stories out at 4:30 pm
   Monday - Friday.
   
   Radio Sweden Weekly: a in-depth 30-minute program on Thursdays at 4:30 pm. It
   also broadcasts on the P2 and P6 FM stations across Sweden, with a repeat at
   the same time and stations on Mondays.
   
   


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 * ЩОДЕННІ НОВИНИ РАДІО ШВЕЦІЇ УКРАЇНСЬКОЮ
   
   Listen to news about Sweden in Ukrainian from Radio Sweden Ukrainian.
   
   


 * MORE ON SWEDEN AND THE WAR IN UKRAINE
   
   


 * MORE ON THE COVID-19 CORONAVIRUS PANDEMIC
   
   


 * COMMENTING GUIDELINES
   
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   in order to keep things civil, we have some rules.
   
   


 * PODCAST ABOUT THE WAR IN UKRAINE
   
   By Radio Sweden Russian - Радио Швеции
   
   Swedish Radio has started a new daily podcast in Russian, about the ongoing
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    * Подкаст на русском языке о войне в Украине 2022-06-27 mån 27 jun kl 14.32
    * Подкаст на русском языке о войне в Украине 2022-06-23 tor 23 jun kl 16.02


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ABOUT RADIO SWEDEN

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4.30pm on P2 (P6 89.6FM in Stockholm), repeated on Mondays at 4.30pm on P2/P6.


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