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Cookie declaration [#IABV2SETTINGS#] About
 Necessary (2)  Webchat Services (19)  Statistics (27)  Marketing (1)
 Unclassified (0)
Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.

NameProviderPurposeExpiryTypeWidgets.readyAmazonUsed to record the state of the
widget.SessionHTMLCookieConsentCookiebotStores the user's cookie consent state
for the current domain1 yearHTTP

Webchat Services cookies help eFlow understand how visitors interact with the
webchat functionality by collecting and reporting information anonymously.


NameProviderPurposeExpiryType_genesys.widgets.inFocusAmazonUsed to make the chat
function consistent across tabs, if the user has multiple browser tabs open for
the same website.
PersistentHTML_genesys.widgets.app.autoLoadListeflow.ieContains a list of active
plugin names that are updated based on the usage of Widgets during the Lazy
loading deployment method. This is to ensure that a Widget is auto-loaded during
a page refresh or page navigation when there is an active session associated
with it.1 dayHTTP_genesys.widgets.webchat.autoInvite.disabledeflow.ieContains a
value whether to disable or enable WebChat autoInvite feature. It is dynamically
updated based on the user's response to the initial WebChat invite.1
dayHTTP_genesys.widgets.webchat.metaDataeflow.ieA session cookie containing all
the Metadata details related to the current active chat session.1
dayHTTP_genesys.widgets.webchat.state.asyncUnreadMessageCounteflow.ieA session
cookie that keeps track of the number of unread messages related to an Async
Chat, when WebChat is minimized.1
dayHTTP_genesys.widgets.webchat.state.filterseflow.ieA session cookie containing
any pre-filters that were added using WebChatService plugin commands.1
dayHTTP_genesys.widgets.webchat.state.indexeflow.ieA session cookie containing
the last unique Message ID for internal tracking purposes.1
dayHTTP_genesys.widgets.webchat.state.keyseflow.ieA session cookie that can
contain some encrypted keys related to the current active chat session.1
dayHTTP_genesys.widgets.webchat.state.lastMessageCountReadeflow.ieA session
cookie containing the number of messages that are read during an active chat
session that calculates the number of unread messages when WebChat is
minimized.1 dayHTTP_genesys.widgets.webchat.state.minimizedeflow.ieA cookie
containing the WebChat Widget minimized or maximized state for internal tracking
purposes.1 dayHTTP_genesys.widgets.webchat.state.openeflow.ieA cookie containing
the WebChat Widget open or close state for internal tracking purposes.1
dayHTTP_genesys.widgets.webchat.state.pingeflow.ieA session cookie containing
the time at which the last successful request was made to the server.1
dayHTTP_genesys.widgets.webchat.state.pureengage-v3-rest.indexeflow.ieA session
cookie containing the last unique message ID for internal tracking purposes.1
dayHTTP_genesys.widgets.webchat.state.pureengage-v3-rest.keyseflow.ieA session
cookie containing the encrypted keys related to the current active chat
session.1 dayHTTP_genesys.widgets.webchat.state.pureengage-v3-rest.openeflow.ieA
cookie containing the WebChat Widget open or close state for internal tracking
purposes.1
dayHTTP_genesys.widgets.webchat.state.pureengage-v3-rest.sessioneflow.ieA
session cookie that contains the Session ID related to the current active chat
session. It is used to restore the active chat session during scenarios like
page refresh or page navigation.1
dayHTTP_genesys.widgets.webchat.state.sessioneflow.ieA session cookie containing
the unique Session ID related to the current active chat session. It is used to
restore the active chat session during scenarios like page refresh or page
navigation.1 dayHTTP_genesys.widgets.webchat.state.unreadMessageseflow.ieA
session cookie that keeps track of the number of unread messages during an
active chat session, when WebChat is minimized.1
dayHTTPlastHost.eyJpZCI6ImVGbG93V2ViY2hhdFByb2R1Y3Rpb25fdjMuNy4yIiwiaWNTZXJ2ZXJzIjpbInByZC1nZW4tcGMxIiwicHJkLWdlbi1wYzIiXSwicmV2ZXJzZVByb3h5VXJsIjoiaHR0cHM6Ly9jaGF0LmFidHJhbi5jb20vY2xpZW50L2FwaSIsInVzZUNhYVMiOmZhbHNlLCJjYWFzVXJsIjpudWxsLCJ1c2VIdHRwcyI6dHJ1ZX0=eflow.ieIdentifies
the visitor across devices and visits, in order to optimise the chat-box
function on the websiteSessionHTML

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.

NameProviderPurposeExpiryType_gaGoogleRegisters a unique ID that is used to
generate statistical data on how the visitor uses the website.2
yearsHTTP_ga_#GoogleUsed by Google Analytics to collect data on the number of
times a user has visited the website as well as dates for the first and most
recent visit. 2 yearsHTTP_hjAbsoluteSessionInProgressHotjarThis cookie is used
to count how many times a website has been visited by different visitors - this
is done by assigning the visitor an ID, so the visitor does not get registered
twice.1 dayHTTP_hjCachedUserAttributeseflow.ieThis cookie stores User Attributes
which are sent through the Hotjar Identify API, whenever the user is not in the
sample. Collected attributes will only be saved to Hotjar servers if the user
interacts with a Hotjar Feedback tool, but the cookie will be used regardless of
whether a Feedback tool is present.1 dayHTTP_hjClosedSurveyInviteseflow.ieHotjar
cookie that is set once a user interacts with an External Link Survey invitation
modal. It is used to ensure that the same invite does not reappear if it has
already been shown.1 yearHTTP_hjDonePollseflow.ieHotjar cookie that is set once
a user completes a survey using the On-site Survey widget. It is used to ensure
that the same survey does not reappear if it has already been filled in.1
yearHTTP_hjFirstSeenHotjarThis cookie is used to determine if the visitor has
visited the website before, or if it is a new visitor on the website.1
dayHTTP_hjideflow.ieHotjar cookie that is set when the customer first lands on a
page with the Hotjar script. It is used to persist the Hotjar User ID, unique to
that site on the browser. This ensures that behavior in subsequent visits to the
same site will be attributed to the same user ID.1
yearHTTP_hjIncludedInSessionSample_#eflow.ieCollects statistics on the visitor's
visits to the website, such as the number of visits, average time spent on the
website and what pages have been read.1 dayHTTP_hjLocalStorageTesteflow.ieThis
cookie is used to check if the Hotjar Tracking Script can use local storage. If
it can, a value of 1 is set in this cookie. The data stored
in_hjLocalStorageTest has no expiration time, but it is deleted almost
immediately after it is created.1 dayHTTP_hjMinimizedPollseflow.ieHotjar cookie
that is set once a user minimizes an On-site Survey widget. It is used to ensure
that the widget stays minimized when the user navigates through your site.1
yearHTTP_hjSession_#eflow.ieCollects statistics on the visitor's visits to the
website, such as the number of visits, average time spent on the website and
what pages have been read.1 dayHTTP_hjSessionRejectedeflow.ieIf present, this
cookie will be set to '1' for the duration of a user's session, if Hotjar
rejected the session from connecting to our WebSocket due to server overload.
This cookie is only applied in extremely rare situations to prevent severe
performance issues.1 dayHTTP_hjSessionResumedeflow.ieA cookie that is set when a
session/recording is reconnected to Hotjar servers after a break in connection.1
dayHTTP_hjSessionTooLargeeflow.ieCauses Hotjar to stop collecting data if a
session becomes too large. This is determined automatically by a signal from the
WebSocket server if the session size exceeds the limit.1
dayHTTP_hjSessionUser_#eflow.ieCollects statistics on the visitor's visits to
the website, such as the number of visits, average time spent on the website and
what pages have been read.1 yearHTTP_hjShownFeedbackMessageeflow.ieHotjar cookie
that is set when a user minimizes or completes Incoming Feedback. This is done
so that the Incoming Feedback will load as minimized immediately if the user
navigates to another page where it is set to show.1
yearHTTP_hjUserAttributesHasheflow.ieUser Attributes sent through the Hotjar
Identify API are cached for the duration of the session in order to know when an
attribute has changed and needs to be updated.1 dayHTTP_hjViewportIdeflow.ieThis
stores information about the user viewport such as size and dimensions.1
dayHTTP_gatgoogleUsed by Google Analytics to throttle request rate1
dayHTTP_hjidHotjarSets a unique ID for the session. This allows the website to
obtain data on visitor behaviour for statistical
purposes.PersistentHTML_hjRecordingEnabledHotjarCollects data on the user’s
navigation and behavior on the website. This is used to compile statistical
reports and heatmaps for the website
owner.SessionHTML_hjRecordingLastActivityHotjarSets a unique ID for the session.
This allows the website to obtain data on visitor behaviour for statistical
purposes.SessionHTML_hjSessionTooLargeHotjarPendingPersistentHTMLhjActiveViewportIdsHotjarThis
cookie contains an ID string on the current session. This contains non-personal
information on what subpages the visitor enters – this information is used to
optimize the visitor's experience.PersistentHTMLhjViewportIdHotjarSaves the
user's screen size in order to adjust the size of images on the
website.SessionHTMLtdGoogleRegisters statistical data on users' behaviour on the
website. Used for internal analytics by the website operator. SessionPixel

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.

NameProviderPurposeExpiryTypeads/ga-audiencesGoogleUsed by Google AdWords to
re-engage visitors that are likely to convert to customers based on the
visitor's online behaviour across websites.SessionPixel

Unclassified cookies are cookies that we are in the process of classifying,
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We do not use cookies of this type.

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The law states that we can store cookies on your device if they are strictly
necessary for the operation of this site. For all other types of cookies we need
your permission.

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Cookie declaration last updated on 02.10.23 by Cookiebot
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WELCOME TO EFLOW

Established in 2007, eFlow is the operator of the barrier-free tolling system on
Dublin’s M50 motorway and a provider of electronic tags for use on all toll
roads in the Republic of Ireland. eFlow is managed and operated by Turas
Mobility Services. Turas Mobility Services was contracted by Transport
Infrastructure Ireland (formerly National Roads Authority) to implement and
operate the M50 barrier-free tolling system.

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