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 * About quality
   * What is quality?
   * The CQI Competency Framework
   * Celebrate World Quality Week
   * CQI Blog
   * News
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   * The quality profession
   * The International Quality Awards
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YOU ARE HERE

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 2. Quality 4.0

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QUALITY 4.0


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Quality management has been creating value for organisations for many decades.
However, digital transformation is significantly challenging its traditional
principles, practices and tools.

As quality leader, the CQI’s aim is to prepare professionals working in quality
management to:

 * Understand the growing importance and impact of digital developments on the
   profession
 * Respond positively and effectively to this change

Our first step has been to commission a programme of research, with the support
of our Research Advisory Panel. This research provides more context on Quality
4.0 and will produce examples of how the profession can exploit it.


WHAT IS QUALITY 4.0?

PHASE ONE RESEARCH

We have now developed a working definition of Quality 4.0, which comprises eight
core principles.

  Download the Quality 4.0 report   Download the phase one definition and
principles


HOW TO APPROACH QUALITY 4.0

PHASE TWO RESEARCH

The next phase of the research, which is currently in progress, involves:

 * Developing case studies to illustrate Quality 4.0 practices and their value
   to business
 * Comparing the eight Quality 4.0 principles to the seven ISO quality
   principles
 * Identifying the knowledge, skills and behaviours that quality professionals
   need to effectively respond to Quality 4.0


RELATED CQI ARTICLES

 * Artificial Intelligence and the Quality Professional (Quality World Magazine,
   summer 2021) PDF
 * An Interview with Professor Kano (June 2021)
 * Innovation, standards and the battle for global competitiveness (April 2021)
 * Error-proofing production for automotive manufacturing (Feb 2020)
 * How robots are changing quality assurance in manufacturing (May 2020)
 * Process automation and the quality professional (November 2020)
 * Digital focus at 2019’s EOQ Congress (December 2019)
 * Using blockchain technology to communicate authenticity and trust (July 2019)
 * Accreditation 4.0: Adapting to a new revolution (June 2019)
 * Ensuring employee engagement in complete digital transformation (May 2018)
 * Artificial Intelligence: A powerful tool for quality professionals (December
   2018)


WE WELCOME YOUR FEEDBACK

If you would like to get in touch with any comments or suggestions on Quality
4.0, email marketing@quality.org

Contact us
Quality jobs Looking for your next job? Visit the CQI’s jobs board for all the
latest vacancies in quality from a wide range of employers.
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