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KDS SUMMIT

Home Events KDS Summit
May/June 2023 Issue - READ NOW


ABOUT KDS SUMMIT

KDS Summit is back. This year’s event will take place on 21 November at Business
Design Centre in Islington.

Previously known as Kiosk Summit, KDS Summit is Europe’s only dedicated event
for the kiosk and digital signage industry. It’s the place to interact with the
key players in the sector, catch up with current suppliers and make lucrative
contact with new ones. As with previous events there will be a full programme of
educational sessions and seminars and opportunities to network and discover the
latest products, applications and solutions in customer engagement technology.

“We’re delighted to be back – and we hope this year will be bigger and better
than ever,” says Greg Ward, Abacus Communications publisher and KDS Summit
organiser, “After a hiatus on live events, it’s fantastic to be able to bring
everyone together again.”

North Seco Gamechanger



LATEST TWEETS



STAY AHEAD
OF THE CURVE

See what’s new in the industry and stay up to date with latest innovations

STRENGTHEN
RELATIONSHIPS

Catch up with your current suppliers and meet new ones, all in a single day

DRIVE SALES
FORWARD

Establish high quality leads and meet potential buyers face-to-face

DEVELOP YOUR
BUSINESS

Find ways of saving money and developing your business in a rapidly growing
industry

DISCOVER NEW
PRODUCTS

Witness the launch of new products and services directly to the market

MAKE NEW
CONTACTS

Find new business partners and network with your customers and other exhibitors


WHY EXHIBIT / SPONSOR?

KDS Summit is a fantastic opportunity for integrators and manufacturers of
self-service technology and digital signage to reach those involved in its
deployment and management. KDS Summit is the destination where markets and
people come together to collaborate, learn and do business.

Attracting decision-makers from around the industry, KDS Summit is the most
effective event for you to launch your products and services to a targeted
audience and present your technical, technological and resource capability. KDS
Summit brings together the core sectors that make up the global kiosk and
digital signage industry, including: kiosk, self-service, EPOS, digital signage
and wayfinding serving retail, hospitality, public and corporate buildings,
transport, venues and more.

We offer unparalleled opportunities to help you meet and generate new business
leads with key decision makers with real projects from across the kiosk and
digital signage market. We can also offer you a range of sponsorship and
partnership packages to help maximise your brand awareness and reinforce your
brand and market position. Our experienced sales teams can assist you in finding
a solution that meets your core objectives and your marketing budget. Please
note that exhibition space at KDS Summit is available on a strictly first come
first served basis and stands sell fast.





KIOSK & SELF SERVICE

From self-service touch screen check-outs at banks or supermarkets, information
points at tourist attractions, or check-in kiosks in airports or events.

DIGITAL SIGNAGE

Found in public spaces, transport hubs, museums, stadiums, shops, hotels and
restaurants, digital signage displays a variety of media and information.

EPOS

Electronic Point of Sale system used in shops, restaurants and other retail
outlets, enabling customers to pay for goods or services,improving business
performance.

WAYFINDING

Effective wayfinding systems to enhance the user’s understanding and experience
of the space contributing to a sense of well-being, safety, and security.





WHO ATTENDS KDS SUMMIT

Our attendees and delegates are buyers, suppliers, integrators, architects and
AV professionals. They work in a wide variety of industries including tourism,
retail outlets, FMCG operations.

Our target visitors include those from airports, museums, cinemas, bars,
shopping malls, parks, exhibition centres, hotels and other venues that require
wayfinding or self serve kiosks. Buyers and collaborators from the UK and Europe
are invited to attend the event.

KDS Summit puts you face-to-face with an audience of key decision-makers and
buyers in search of new partners and suppliers.

Meet senior stakeholders from across the kiosk and digital signage industry
including fintechs, banks, retailers, kiosk operators, startups, consultants,
government officials and industry regulators.

44% SENIOR MANAGEMENT ROLES

CEOs, CTOs, FEOs, MDs and Founders
Retail, Sales and Marketing Directors
Heads of Business Development
Heads of Digital Self Service
Heads of Procurement
Heads of Operations
Retail Business Consultants
Research Consultants

41% MID-MANAGEMENT ROLES

Commercial, Digital Marketing and E-commerce Managers
Business Development Managers
Project and Account Managers
Software Managers
Procurement Managers
Sale Managers
Helpdesk Managers
Research Associates

10% ENGINEER ROLES

Software Engineers
Workshop Engineers

5% DESIGN ROLES

Software Designers
Industrial Designers





PAST EXHIBITORS & SPONSORS








PAST EXHIBITOR TESTIMONIALS







EXHIBITOR PACKAGES


EXHIBITOR
Package
SILVER
Package
EVENT PRESENCE
Exhibitor stand with electricity and WiFi access
PRINT ADVERTISING
Company profile in printed event show guide
ONLINE MARKETING
Online directory listing on websiteLogo on pre-event promotion on the website,
email and social media
ENQUIRE
SPONSOR
Package
GOLD
Package
EVENT PRESENCE
Exhibitor stand with electricity and WiFi accessSpeaker/panel member opportunity
PRINT ADVERTISING
Company profile in printed event show guideSingle page advert in printed event
show guideLogo on floor plan in printed event show guide
ONLINE MARKETING
Online directory listing on websiteLogo on pre-event promotion on the website,
email and social media
ENQUIRE
HEADLINE SPONSOR
Package
PLATINUM
Package
EVENT PRESENCE
Exhibitor stand with electricity and WiFi accessSpeaker/panel member
opportunityLogo on in-hall floor plan signage and show guideLogo on in-hall
digital screens
PRINT ADVERTISING
Company profile in printed event show guideDouble page advert in printed event
show guideLogo on floor plan in printed event show guide
ONLINE MARKETING
Enhanced online directory listing on website, email and social media including
promotion through video, press releases, whitepapers, online presentations and
case studies.Logo on pre-event promotion on the website, email and social
mediaLogo in online speaker programmeLogo in prime position on website homepage
ENQUIRE




BECOME AN EXHIBITOR OR SPONSOR




IF YOU WOULD LIKE TO EXHIBIT OR BE A SPONSOR AT THE EVENT PLEASE EMAIL OUR SALES
TEAM ON SALES@KDSEUROPE.COM OR TELEPHONE: 01483 685 055





ABOUT SPEAKING




KDS Summit will have a whole day of informative and engaging seminars on the key
themes impacting the kiosk and digital signage market. These will be delivered
by industry experts.

The agenda has been extended to include the digital signage community. With this
addition we are able to offer exhibitors and attendees a comprehensive picture
of the customer engagement digital landscape faced by a wide range of verticals
including kiosk, self-service, EPOS, digital signage, wayfinding serving retail,
food service, public and corporate buildings, transport, venues and more.

The previous show featured five expert speakers sharing their insights on the
most pressing topics and challenges facing the industry. Keep an eye out for the
conference programme and speakers which are constantly being updated.






PAST SPEAKERS




GRAEME DERBY

DIRECTOR AT PYRAMID COMPUTER GMBH

THREE GOLDEN RULES FOR ANY KIOSK DEPLOYMENT

In the presentation we will identify the ‘Three Golden Rules for any Kiosk
Deployment’ and then outline the practical issues to be considered. Finally, It
will highlight some examples of good practice and show a couple of poor
deployments which gave kiosk development a bad name. WATCH SEMINAR VIDEO




HANS-PETER NÜDLING

CHIEF STRATEGY OFFICER AT POSIFLEX GROUP

EMPOWERING THE SELF-SERVICE ECOSYSTEM

As more organisations take advantage of self-service kiosks as part of a broader
digital and customer experience (CX) strategy, the orchestration of this
strategy is becoming a significant business challenge. Connecting and monitoring
multiple devices, including kiosks, across a digital ecosystem requires
integration. Enabling AI-capabilities within this ecosystem for CX enhancement
adds another layer of complexity. A full solution stack that integrates the
application layer with the digital ecosystem and IoT remote monitoring can help
solve this challenge and empower organizations with greater efficiencies and
stronger performance.




DR BERNARD PARSONS MBE

CHIEF EXECUTIVE OFFICER AT BECRYPT

SECURING DIGITAL TRANSFORMATION. TRENDS – CHALLENGES – INNOVATION

Interactive kiosks have become an everyday part of our lives from self-service
transactional POS systems through to information points, ticketing systems and
biometric stations. Ongoing software innovation is vital in an age that
continues to demand additional requirements from enhanced security for
resilience and compliance, improved customer experience and more efficient
solution manageability.




PETER THOMPSON

DIRECTOR AT IMAGEHOLDERS

THE SELF-SERVICE REVOLUTION. WHY KIOSKS ARE ONLY PART OF THE SOLUTION

Self-service technology is on the rise everywhere, driven by the machine/human
interface. Multiple vertical markets are harnessing this revolution to deliver
better customer service and drive revenue. But kiosks are only part of the
solution!




NEIL FARR

DIRECTOR AT ACQUIRE DIGITAL

FINDING YOUR WAY THROUGH INTERACTIVITY – USING DIGITAL WAYFINDING SOLUTIONS TO
ENHANCE YOUR CLIENT EXPERIENCES.

With the increasing interest in digital interaction, wayfinding has become a hot
topic for use in retail spaces, smart city, hospital and travel locations. Learn
how the technology can be used beyond the kiosk, and how the kiosk itself can be
used to generate revenue in unexpected ways. Acquire Digital’s rollouts of their
wayfinder solution has given them interesting insights into the technologies,
pitfalls, and unique requirements of a successful digital wayfinding solution.




LYNNE COLGAN

RETAIL BUSINESS CONSULTANT AT NCR

FRICTIONLESS COMMERCE: WINNING IN THE AGE OF NOW

We are moving ever faster forward towards a retail revolution that is combining
physical stores with the digital world.  How do we replace today’s high cost
tactical experience with a fully flexible checkout? How do retailers continue on
their Store Transformation journey towards a future of convenient checkout
options to match shoppers’ needs and desires?  I will explore some examples of
how the revolution is enabled and how we can remove some of our current
roadblocks with solutions that move us towards a better customer experience.




DEAN WARD

FOUNDER/CTO AT EVOKE

THE NEW RETAIL LANDSCAPE – THE CHALLENGES AND OPPORTUNITIES OF DELIVERING
EXCELLENCE AND CUTTING THROUGH THE HYPE.

Exploring the opportunities businesses face when integrating interactive digital
systems, maximising their return on investment and avoiding the common
pitfalls. WATCH SEMINAR VIDEO




DR. FARHAAN MOHIDEEN

STRATEGIC PRODUCT PLANNER AT INTEL CORPORATION

CITY ENGAGEMENT WITH PUBLIC KIOSKS

The influx of people to cities are increasing demands on infrastructure and
security at levels previously unseen. Major cities across the world are looking
to increase their efficiency and provide an environment that is welcoming, with
public services accessible with ease and private businesses being promoted,
ensuring the public a safer and more pleasurable experience. Public Kiosks are
starting to appear in city streets and there is a growing number of services
being deployed to make the public interaction with the city more efficient.

Intel and their partners are working towards providing solutions to smart
cities. One such solution is the varied services that can be deployed on public
kiosks, which could include surveillance, wayfinding, environmental sensing and
many more. The session showcases how Intel is working with their partner LG MRI
to bring such solutions to life through the Intel® IoT Market Ready Solutions
Program.




DAVID SPRATT

HEAD OF BUSINESS SYSTEMS SALES AT EPSON EUROPE

MAXIMISING USER EXPERIENCE FOR CUSTOMERS AND SERVICE PROVIDERS

With the increasing preference for millennials to self-serve, the proliferation
of kiosks offers opportunities to drive efficiencies at the point of service or
transaction. David will explore how the kiosk itself can also be enhanced to
provide the best user experience for both the customer and the service provider.




KRIS BARTEL

VICE PRESIDENT AT ZIVELO

THE SELF-AWARE ENVIRONMENT: A HISTORY OF HOW RESTAURANTS, STORES, HOTELS, AND
SPACES HAVE INTEGRATED DIGITAL INTO THEIR EXPERIENCES AND WHERE IT’S HEADED

Taking the most important aspects from the early days of Retail Innovation at
eBay and deployments of self-order kiosks at one of the world’s largest QSR’s,
Kris Bartel will share key insights into understanding how to deploy public
computing as well as the history and predictions for Artificial Intelligence. 
Come and learn about key tactical steps you can take today to start your journey
to a beautiful customer experience in the future.




ADRIAN THOMPSON

CEO AT IMAGEHOLDERS

RE-EMPOWERING STAFF

With every new wave of technology, there is a perceived fear of machines taking
away jobs. But kiosks can re-empower staff and provide them more opportunities
to provide an exceptional customer journey. Adrian Thompson discusses how kiosks
aren’t just for customers, but for staff too. WATCH SEMINAR VIDEO





BECOME OR SUGGEST A SPEAKER



 * BECOME A SPEAKER
 * SUGGEST A TOPIC OR SPEAKER

BECOME A SPEAKER

We are currently accepting speaking proposals for KDS Summit.

Speaking sessions can cover technical expertise, products, services, market
insights and research, case studies and innovative solutions, or expert opinions
on key and emerging issues facing the industry today. Would you be willing to
share your knowledge, products, services, or market insights with our highly
engaged audience? Or do you know someone that could?

Speaking opportunities are also available to KDS sponsors.

If you would like to speak at the event please email our events team on
enquiries@kdseurope.com or telephone: 01483 685 055

SUGGEST A TOPIC OR SPEAKER

We are currently accepting suggestions for topics for KDS Summit.

Do you have industry-centric questions for which you would like answers or
solutions? Can you suggest a subject for a panel discussion? Is there a business
leader or technical expert you are keen to hear from?

Why not put forward your stories and insights, technical know-how and opinions
that challenge the status quo?

If you would like to suggest a topic for the event please email our events team
on enquiries@kdseurope.com or telephone: 01732 897 452





LOCATION & TRANSPORT




DRIVING

The Business Design Centre is located outside the congestion charge zone on the
A1. SatNav Postcode: N1 0PW

PUBLIC TRANSPORT

The nearest tube station Angel (Northern line) is a five minute walk away,
allowing travel to Central London within minutes. Just a little further in the
opposite direction is Highbury and Islington, with underground and overground
connections.

There are many bus stops near the venue which cover several routes in and around
London.  Visit the journey planner at the Transport For London to plan your
trip.

CYCLING AND CYCLE STORAGE

There are several Santander Cycle Hire stations located in Islington should you
wish to rent one Book Now. If you have your own bike, free secure cycle storage
can be provided in the onsite car park.

FROM OUTSIDE THE UK

Getting to the venue from outside the UK is an easy and stress free option, with
Gatwick and Heathrow and Stansted being the closest London airports. Accessing
the Business Design Centre from the airport can be done through the express
train service from Gatwick, Heathrow and Stansted that run regularly throughout
the day into Central London.







PARKING

 * Upper Street Car Park
 * Located next to the Business Design Centre and Hilton Hotel
 * With 250 spaces all undercover
 * Facilities for disabled and electric vehicle charging
 * Open 24/7 with full CCTV and on site security
 * Free bicycle parking
 * Maximum height 1.9m
 * Pre-bookable (booking fee applies)





ACCOMMODATION

If you are looking to book a London hotel, we have put together a unique
HotelMap with our friends at HotelMap.com. This map actually connects to each
hotel’s reservation system, showing you live availability to ensure that you
always get the best special offer deals. The prices shown on HotelMap are per
room and you will always pay the hotel directly, usually on check-out.

Book Now








FREQUENTLY ASKED QUESTIONS

DELEGATE FAQS

WHAT ARE THE SHOW DATES AND OPENING HOURS?

To be confirmed

DOES IT COST FOR ME TO REGISTER AS A VISITOR FOR THE SHOW?

It is free to attend, subject to our terms and conditions.

WILL I BE ABLE TO PRINT OFF MY VISITOR BADGE AT THE VENUE?

We have a reception desk at the front of the show where we will print off your
badge at the venue.

WILL I BE ABLE TO PRINT OFF MY VISITOR BADGE AT THE VENUE?

We have a reception desk at the front of the show where we will print off your
badge at the venue.

IS THE CONFERENCE PROGRAMME FREE TO ATTEND?

All the sessions are free to attend. We advise that you arrive at least 10
minutes before the session is due to begin, to ensure that you get a seat in the
theatres.

WILL THERE BE WI-FI INSIDE THE EXHIBITION HALLS?

The exhibition hall is Wi-Fi enabled.

HOW DO I FIND MY WAY AROUND THE EXHIBITION?

Show guides are available at reception upon entering the show and will include
information on all exhibitors and the seminars / pannels / workshops that are
running on the day.

IS THERE A CLOAKROOM AT THE SHOW WHERE I CAN LEAVE MY BAG?

Yes, we will be providing a cloakroom at the show for you to store your
belongings and this will be located opposite the reception desk at the entrance
to the show.

HOW DO I GET TO THE BUSINESS DESIGN CENTRE?

For everything you need to know about the venue, as well as accommodation and
travel requirements please see the location section, we recommend using the
London Underground system to Angel tube station, which is 5 minutes walk from
the venue.

EXHIBITOR FAQS

WHAT ARE THE SHOW DATES AND OPENING HOURS?

To be confirmed

HOW DO I BOOK A STAND?

Please get in contact with us via our exhibitor contact form. We will then get
back to you as soon as possible to talk through some options for you to maximise
your ROI from exhibiting at the show.

HOW DO I REGISTER MY STAFF FOR THE EXHIBITION?

You will be sent a link to register your staff for exhibitor passes along with
your exhibitor manual.

HOW DO I ACCESS INFORMATION ABOUT THE SHOW?

The Exhibitor manual will be emailed to you in advance of the event and will
include information on stands and the facilities available to exhibitors.

WHEN CAN I ENTER THE EXHIBITION HALL?

Setup is available the evening before the show and prior to the show opening,
times and access information will be in the exhibitor manual.

IS THERE WI-FI INSIDE THE HALL?

Yes, but it is highly recommended that you order an upgraded private internet
connection for your stand via the Exhibitor Manual, as the Wi-Fi is public and
only strong enough to send and receive emails. Alternatively we recommend that
any demo units be configured to operate offline prior to arrival at the show.

Event Terms & Conditions | Admission Policy




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