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Submitted URL: http://yes.my/
Effective URL: https://www.yes.my/
Submission: On July 01 via manual from MY — Scanned from DE
Effective URL: https://www.yes.my/
Submission: On July 01 via manual from MY — Scanned from DE
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<h1 class="mb-3"> Just say Yes! </h1>
<p> Join our mailing list to get our best & latest deals directly to your email inbox. You'll never miss out again </p>
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</form>Text Content
*
* Personal
* Business
* Learning
ENEnglish
* English
* Bahasa Malaysia
* 中文
* Shop
*
* Mobile Plans
* Prepaid Plans
* Postpaid Plans
* Data & Hotspot Add-Ons
* First to 5G
*
* Device Plans
* Infinite+
*
* Broadband
* Home Broadband
* On-the-go Broadband
*
* Existing Customers
* How-To: Get Databack
* Infinite+
* Keep Your Number
* Partners
* Support
*
* Help & Support
* FAQ
* Ask Sofia
* Payment Methods
* Activate SIM
*
* Tools & Services
* Coverage
* Speed Test
* Supported Devices
* Track Order
*
* Contact Us
* Email Us
* Facebook Messenger
* Store Locations
* Business Solutions
* * Internet Access
* Yes Soho
* Yes DIA
* * Private Network
* Yes Dedicated Leased Line
* Yes 4G VPN
* * Voice Communication
* Yes SIPconnect
* Business Telephony System
* Support
*
* Help & Support
* FAQ
* Ask Sofia
* Payment Methods
* Activate SIM
*
* Tools & Services
* Coverage
* Speed Test
* Supported Devices
* Track Order
*
* Contact Us
* Email Us
* Facebook Messenger
* Store Locations
Get Started
SWITCH TO 5G
WITH A FREE* 5G PHONE.
*Terms and conditions apply.
#BATTLEINSTYLE
With Yes FT5G Free Fire plan
THE FUTURE IS NOW
Be the first to learn, play & discover FREE Unlimited 5G
GET YOURS FOR FREE
*T&Cs apply.
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CATCH OUR POPULAR DEALS
YES INFINITE+
BASIC POSTPAID
RM58/mth
Unlimited Full Speed 5G + 4G
Unlimited Calls to all networks
FREE* 5G smartphone
with 0% upfront payment
Sign Up
*Terms and conditions apply.
YES PREPAID
FT5G UNLIMITED
RM30
Unlimited 5G*
Unlimited 4G**
Unlimited calls to all networks
Sign Up
*subject to availability until further notice
** 7Mbps, 9GB Hotspot.
PREPAID
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POSTPAID
Learn More
EXISTING
CUSTOMERS
Just purchased a plan from us?
We’ve got you covered!
Track Order
Download MyYes app
Activate SIM card
Refer & Earn
Reload Data
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AMAZING THINGS HAPPEN WHEN YOU SAY YES
CRISP AND CLEAR CALLS
No latency. No jitters. No static. All the way.
5G MEANS ULTRA FAST SPEEDS
Enjoy 20x faster speeds with near-zero latency.
WE CUT PRICES, NOT SERVICE
Affordable plans with a reliable and stable network.
MOBILE DATA PLANS FOR ALL MALAYSIANS
Because connectivity is a right, not a privilege.
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READ WHAT OUR CUSTOMERS HAVE TO SAY
DAVID BAY
28 Jan 2022
The internet has improved since early 2022 so I leave a new review. The price is
affordable, offers in many variations of deal. Most importantly, the app is very
simple, minimal and easy to use and I hope it keeps on that way.
Sourced from Google Playstore
SU CHY
6 Jan 2022
Best user experience so far. And bang for bucks. With the same amount for one
line I paid for other operators now is able to pay for 4 lines with Yes… Its a
people caring network. The speed is fast and stable as well.
Sourced from Google Playstore
ANUAR ALI
5 Jan 2022
Hope Yes will continue this generous data plan. Thanks. Since I am living and
working in the city centre, and I am using the unlimited data plan, the network
speed is considerably OK. And when I buy the RM 15, plus The Prihatin plan, I
received a free 9 GB hotspot data. All is valid for 30 days.
Sourced from Google Playstore
YANIE LEE
20 Nov 2021
Been using about 5 months already…Very good coverage of internet data!Friendly
use. Fast networking. Worth it price & save data cost. Recommended! 👍👍👍
Sourced from Google Playstore
NUR NUSRAH
13 May 2019
I’m as a Yes user simcard is very satisfied with the service.My internet is very
fast and I can open everything without any problems.
Sourced from Google Playstore
ASP
13 May 2019
GOOD JOB YesBest apps, best telecom in Malaysia..in my village also got 4g
besides other telecom get teribble connection..
Sourced from Google Playstore
SARDAR ANAND
19 Nov 2019
The speed of internet is soo.. fast.Yes 4G network catch at anywhere. So i
recommend to user try Yes4G.
Sourced from Google Playstore
SULAIMAN ABU BAKAR
20 Aug 2017
Been using Unifi 50mbps, Webe, Digi and now Yes.Who would have know that the
infamous ISP Yes is actually the best compared to the rest! Oh yes I used
Umobile and checked with Maxis and Celcom before. Fastest internet speed with
over 30mbps at my home area and best of all that no other ISP can beat…
Sourced from Google Playstore
MOST SEARCHED TOPICS
HOW TO ACTIVATE SIM
Please follow the steps below to activate your SIM:
* Step 1 Download the MyYes app and open it to click on “New User”.
* Step 2 Click on “Activate Sim”, then “Start”.
* Step 3 Scan the barcode found on the back of the SIM jacket or manually input
your SIM serial number.
* Step 4 Accept the assigned phone number.
* Step 5 Complete your activation by following the steps to perform an eKYC and
verify your ID.
* Step 6 A confirmation message of your activation will be sent upon completing
the verification.
https://www.youtube.com/watch?v=uaIs-MWkh7U How To Activate Your New YES SIM
Note: For “Switch to Yes” can be done after SIM activation. How To Switch to Yes
Please follow the steps below to “Switch to Yes”:
* Step 1 Download the MyYes app and log in.
* Step 2 Choose “Switch to Yes” on the homepage then click on “Switch to Yes”.
* Step 3 Enter your number and click on "Verify" then submit.
* Step 4 Verify and submit the number that you wish to switch.
* Step 5 Response to SMS confirmation of switch to Yes and complete the
process.
SIM replacement activation via MyYes app Please follow the steps below for “SIM
replacement":
* Step 1 Log into MyYes app
* Step 2 Choose “Activate SIM” to proceed
* Step 3 Click on “Start”
* Step 4 Scan the SIM Barcode or enter the serial number manually then once it
is completed, SIM is activated By activating our postpaid service via this
mobile number, you acknowledge, accept and agree to be bound by our Postpaid
Service Terms and Conditions as set out in www.yes.my/legal and you also
consent to your personal data being used, processed and/or disclosed in
accordance with our YTL Group Privacy Policy available
at https://ytl.com/privacypolicy.asp
YES MOBILE NUMBER PORTABILITY
1. Where can I submit my request to switch to YES?
You can download MyYes app to submit your request to switch to YES. If you
are new customer, get started with any of our plans available. You’ll first
receive your SIM card with a temporary YES number. Once you receive your
SIM, download our MyYes app to activate and verify yourself before
switching to your original number. You can switch to your own number during
the activation process or anytime after that. If you are existing customer:
go to ‘Quick Access’, and select “Switch to YES” then “Keep Your Number”.
You will receive a confirmation SMS from your existing service provider.
Reply to confirm your switch. Alternately, you may visit to YES Store or
YES Kiosk to submit your request to switch to YES. Terms and conditions
apply.
2. What should I do or check before submitting my request to switch to YES?
For a smooth process in switching to YES, please ensure and check the
following with your current mobile service provider:
1. Your account must be active;
2. No overdue/outstanding bills;
3. No outstanding contractual obligations;
4. Supplementary line(s) must be switched together with Principal number.
You may also want to save all contact numbers from your existing SIM Card
before switching in to YES, if required.
3. How will I know the status of my request to switch to YES?
You will receive SMS notifications from your current service provider [once
you have successfully switched to YES].
4. Can I check the status of my switch-in request online?
Yes, you may check the port in status via MyYes app by pressing the “Switch
to YES” icon and click “Check Status”.
5. Will I face any service interruptions during the switch-in process?
There will not be any service interruption during the switch-in process.
However, if you intend to be overseas during the switch-in process, you may
need to check with your current service provider if there will be any
interruptions for roaming services. There will be no service interruption
from YES.
6. Can I cancel my request to switch?
You can cancel your switch-in request if your request is still being
processed. Upon successful switch, you will not be able to cancel your
request.
7. Do I need to cancel my existing service plan before I switch to YES?
No, you do not have to cancel your existing service plan. Your existing
services with your current mobile service provider will automatically be
terminated once you have successfully switched to YES.
8. I am not a YES subscriber, do I get a new SIM card when I switch to YES?
Yes, we will provide you with a new YES SIM card when you switch to YES.
9. Can my number be switched without my permission?
No, it cannot be done without your permission. YES must verify the
customer’s request and validate the supporting documents (if any) before it
can proceed with the switch-in process.
10. What if one of my supplementary line holders does not want to switch?
As the principal account holder, you will need to visit your existing
mobile service provider to terminate the relevant supplementary line. The
supplementary line holder will then need to re-register as a principal
account holder. Once this process is completed, then you as the primary
principal account holder can make the switch to YES
11. Can I switch my number to other service providers more than once?
Yes, but you cannot make more than one MNP request within the same period
of time to different mobile service providers.
12. How long does it take to switch to YES?
The process will not take more than 1 to 2 business days for individual
line switching.
13. How much do I have to pay to switch to YES?
The request for switching to YES is free of charge. However you will have
to pay for the Service Plan commitment fees in which you are interested.
14. What will happen to my unbilled usage made with my current mobile service
provider while waiting to switch to YES?
You will have to pay your current mobile service provider for any unbilled
usage once you have received the invoice, even after you have successfully
switched to YES. Otherwise, you will be blacklisted by your current mobile
service provider for not settling your outstanding bills.
15. If I have signed-up for a YES bundle package via MyYes app or YES Online
Store, I have already activated the SIM and requested for switch-in
via MyYes app. What will happen to my contractual obligation under the
bundle package if my switch-in request fails?
You will be provided with a temporary YES number upon activating your SIM.
This temporary YES number will continue whilst you resubmit your switch-in
request, after clearing all outstanding matters with your existing service
provider.
If your switch-in request is still rejected, you can either continue using
the temporary YES number as your permanent number or terminate the bundle
package and service. If you wish to terminate, you will be charged the
prescribed early termination fee as stated in your bundle package contract.
16. If I have signed-up for a Postpaid/Prepaid SIM with Plan only via MyYes app
or YES Online Store, I have already activated the SIM and requested for
switch-in via MyYes app. What will happen to my plan if my switch-in
request fails?
You will be provided with a temporary YES number upon activating your SIM.
This temporary YES number will continue whilst you resubmit your switch-in
request, after clearing all outstanding matters with your existing service
provider.
17. Who can I contact if my request to switch to YES fails?
You may email us via yescare@yes.my.
18. Can I port out of YES after I have submitted a request to terminate my YES
account?
Once you have submitted your application to terminate your YES service,
your YES account will be considered inactive during the termination
process, and you will not be able to switch your number to other service
providers.
YESCARE
1. How can I contact YesCare? Send an email to yescare@yes.my or call us
at 018-333-0000 (Calls from YES numbers are free, local call charges for
other network calls apply). YesCare operating hours: 8am-11pm daily
(inclusive of weekends and Public Holidays). Download the MyYES app. Manage
your account anywhere with MyYes app.
View All FAQ
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