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Find support on EE Help.




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Get extra support






If you don't have access or are struggling to get access for specific areas of
Mobile Manager then please speak to your account manager or the dedicated
Support Team using the below:

You can also watch our video to get an overview of Mobile Manager here:

Download our Mobile Manager user guide:






Contact us and useful guides








mobile.manager@ee.co.uk

07973 100 349

Overview of Mobile Manager

User Guide




Customise your access. Choose who you give access to, and what they can see and
do. Allow individual phone users to tag calls as business or personal.


Online ordering. Order devices and accessories online.

Ordering & updates






HOW TO PLACE ORDERS WITH MOBILE MANAGER




With Mobile Manager, you can log in and toggle the following simple services, on
or off, as well as request PAC/STAC and early termination charges at any time,

Make changes to phones in real-time. Check the service status of devices in a
snap. Make changes to simple services (e.g. international roaming). Start a SIM
swap. Get a PUK code. Change usernames.

 * Roaming
 * IDD (International calling) 
 * Voicemail
 * SMS
 * Premium Rate calling bar 
 * Adult Services 
 * Outbound calling bar 
 * Full Bar

Giving you control






Make changes to services and carry out SIM swaps. 




You can do this in real time.





Make changes to multiple phones at the same time. 




Available day or night, 24/7. 

SIM swaps & simple services







SIM SWAPS WITH 

MOBILE MANAGER




Mobile Manager allows you to access your invoices and billing data, use billing
information to understand usage and trends. 

Watch the video below to find out how.

 * View and create reports.
 * Download summaries and itemised reports 
 * See how business and personal usage stacks up 
 * Organise and view your fleet the way you want 
 * Easily organise phones into departments or cost centres 

Billing & reporting






REPORTING WITH

MOBILE MANAGER




For forgotten passwords please visit the Mobile Manager website, you can find
this underneath where you enter your username and password. There is a forgotten
password link which will allow you to reset it.




After entering your username and email address an email will be sent that lets
you reset your password.




If you're having any difficulties resetting your password please click below to
view our help guides and contact details for the Mobile Manager team.

Forgotten password





Get Help





On the Mobile Manager login page there is a link called ‘Forgot Password’
(Located under the login boxes). Simply enter your username and email address
and an email will be sent to you containing instructions on how to reset your
password. 





If you haven't received a registration mail or if your aren't an existing Mobile
Manager customer please contact your account manager or the dedicated support
team on the details below between the hours of 8am and 6pm Monday to Friday.




Register for Mobile Manager






mobile.manager@ee.co.uk

07973 100 349





Registration




Forgotten passwords




Billing & reporting





SIM swaps & simple services




Giving you control


Placing orders




Contact us & useful guides





We will be covering:




















MOBILE MANAGER

Our self service portal designed to give you control of your account.  

Swipe left to learn more