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 * Home
 * About Us
   * Executive Team
   * History
   
 * Services
   * * ABS offers early-out patient billing and pre-collection services.
     * 
     
   * * AMB specializes in ambulance medical billing and coding.
     
   * * CBS provides third party primary debt collection services.
     
   * * CRD provides credit reports, background checks, and tenant screening.
     
   * * HIRS specializes in insurance claims follow-up and denial management on
       behalf of hospitals.
     
   * * MARS provides full revenue-cycle billing and accounts receivable
       management services.
     
   * * USCS offers coding, compliance, consulting, and educational services
       performed by experienced industry professionals right here in the USA.
     
   
 * Compliance
 * Contact us





PATIENT FOLLOW UP SERVICES



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EVERY ABS CLIENT CAN EXPECT:

 * • Increased recoveries and improved performance mean a greater cash flow.
 * • A strong partnership with a priority focus on making the right approach to
   yield success. We operate more like a hospital than a billing company; a
   systemic strategy with proven results.
 * • Interoperability: adaptable solutions to integrate with any and every
   system in the healthcare industry.
 * • Guaranteed customer service satisfaction from your dedicated client
   services rep assigned specifically to your account, so you know who to
   contact at all times.
 * • Full operation from top to bottom: letters, call handling, & payment
   posting. We do it all so you can focus on running your facility.
 * • Complete access & transparency: benchmark reporting on performance in
   real-time, custom reports.
 * • A commitment to compliance. Our Director of Compliance monitors and scores
   calls to ensure quality and minimize complaints.








ABS (Accounts Billing Service) provides customized billing solutions that will
dramatically improve the recovery of the patient portion of medical accounts.
Our solutions reduce internal patient billing costs, decrease days in
receivables, identify charity and bad debt, increase patient account cash flow,
and free up your resources for productive insurance follow-up.

As an extension of the hospital business office, we use a variety of value-added
protocols to provide your patients with the same level of service they know and
expect from an office visit.




CUSTOMIZED BILLING

ABS offers First or Third Party Billing. Bills can be sent in ABS’ name, the
facility name, or a combination of the two, using multicolored, customized
billing statements. If you have a question, any of our onsite credit
consultants, as well as your account representative, are readily available.

We handle every aspect of the billing process: from letters, to call handling
and payment processing, we take care of every step so you don’t have to worry
about it.

ABS also works with our client partners to help identify patients who qualify
for charity. We can take care of any financial application processing and
maintain that it falls in line with 501r compliance.

“I just wanted to take a minute to say thanks for being our partner in the early
out and collection business. Knowing I have people that are professional to get
the job done makes my life a lot easier.“

--------------------------------------------------------------------------------

Derek Dennison, CPA, MBA
Director Patient Financial Services/Corporate Compliance Officer
Twin Lakes Regional Medical Center

“We’ve been utilizing ABS as our early out vendor for several years now and they
have been an excellent partner for us.  They do a great job servicing our
accounts and we receive very few patient complaints, which makes my job easier. 
When we started our relationship with ABS, they were willing to come to the
communities that we serve and provide job opportunities for our patients and
that’s something that makes a difference to us and the people that we serve.”

--------------------------------------------------------------------------------

John Snodsmith
Appalachian Regional Healthcare




FLEXIBILITY

We understand that not every office operates the same. At ABS, we are nimble,
yet agile, with the ability to create adaptable solutions to ensure
interoperability at every level. We offer flexible, customized billing protocols
designed specifically for your needs, and at a competitive price, including
contingency and flat rate service offerings.

In addition, you will also receive flexible data transfer and custom programming
for electronic account referral at no additional cost.




COMPLIANCE

We believe compliance is the cornerstone of our business, and we pride ourselves
on that. Not only do we employ our own Director of Compliance, but we also
record and store every incoming and outgoing call, which can be provided at your
request.

We ensure all of our agents are trained and compliant with HIPAA Laws and
regularly monitor and score our agents’ calls for compliance and quality.

Not only do we proudly maintain 501r compliance internally, we also provide 501r
training for non-profit hospitals.




HEALTHCARE AFFORDABLE REPAYMENT PLANS

Patients who are financially unable to afford high deductibles or rising self
pay balances can use the Healthcare Affordable Repayment Plans (HARP) to finance
those obligations. HARP is offered as an extension to ABS in an effort to
increase your opportunity to generate and recover revenue. Learn how this
program works and how it could benefit your hospital or other healthcare
organizations here.




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Less than 20 second wait times
for a live representative

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Caller complaints make up less than
0.0005% of monthly patient interactions

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More than 46% of revenue generated is
returned to clients within the first 30 days

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79.9% of installment agreements
are paid in full







FOR CONTACT INFORMATION, PLEASE CLICK ON A SERVICE BELOW.


 


ACCOUNTS BILLING SERVICES

 


COLLECTION SERVICES

 

 


AMBULANCE MEDICAL BILLING

 


CREDIT & CONSUMER SERVICES

 

 


CREDIT BUREAU SYSTEMS

 


HEALTH INSURANCE RECOVERY

 

 


US CODING SOLUTIONS


MEDICAL ACCOUNTS RECEIVABLE





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