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Submitted URL: http://support.avaya.com/
Effective URL: https://support.avaya.com/support/en/public
Submission: On March 03 via manual from US — Scanned from DE
Effective URL: https://support.avaya.com/support/en/public
Submission: On March 03 via manual from US — Scanned from DE
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* Report Service Outage * Product Support * Products * Documents * Downloads * My Information * Explore Accounts/Sold-to's * Sold-to Lookup * Show my Company Administrators * Diagnostics & Tools * Global Registration Tool * Customer Authorization Tool * PLDS * Diagnostics & Tools Lookup * Service / Parts Requests * Service Requests * Create Service Request * Manage Service Request * Parts Requests * Support Agreement / Registered Parts Replacement * Provisioning DOA * Logistics / Shipping Claims * Non-Registered Warranty Parts * Distributor * Distributor Claim Upload * Stock Rotation Request * Help * Videos And Articles * Contact Avaya Support * Menu Choice Definitions * IT Ticket Help * Sign In * * NATURAL DISASTER SUPPORT? CREATE A SERVICE REQUEST. EMERGENCY PREPARATIONS CLICK HERE . FOR INFORMATION ON SPRING4SHELL AND SPRING CLOUD FUNCTION VULNERABILITIES, CLICK HERE. AVAYA DOES NOT USE THE OKTA AUTHENTICATION PRODUCT FOR SSO (SINGLE SIGN ON) TO AVAYA SOFTWARE SYSTEMS, AND HAS NO PASSWORDS STORED IN THE OKTA CLOUD. THEREFORE, AVAYA BELIEVES THERE IS NO RISK TO AVAYA AND ITS CUSTOMERS BASED ON THE BREACH REPORTED BY OKTA INC ON 22 MARCH 2022. FOR INFORMATION ON THE APACHE LOG4J VULNERABILITY CLICK HERE IMPORTANT : MATERIAL DELAYS ARE POSSIBLE DUE TO WAREHOUSE POWER OUTAGES AND HAZARDOUS TRAVEL CONDITIONS. PreviousNext Report Service Outage Sign In / Register now to take full advantage of Avaya Support SOFTWARE DOWNLOADS Find the specfic software for your product. PRODUCT DOCUMENTS Latest Product documents for your Implementation. MANAGE SERVICE REQUESTS View, Manage and Create Service Requests. CLOUD CENTRAL Get to your Cloud product support portal. KNOWLEDGE CENTER Make use of Avaya's diverse knowledgebase. COMMUNITY CENTER Follow latest discussions at Avaya Forums. IMPORTANT INFORMATION UPDATE! Avaya does not use the Okta authentication product for SSO (Single Sign On) to Avaya software systems, and has no passwords stored in the Okta Cloud. Therefore, Avaya believes there is no risk to Avaya and its customers based on the breach reported by Okta Inc on 22 March 2022. FOLLOW BEST PRACTICES, INCLUDING THESE Best Practices for engineering settings for the Avaya Session Border Controller Click here EMERGENCY PROCEDURES For emergency preparation, BCP, & disaster recovery information Click here 60-DAY TRIAL TO AVAYA SPACES To keep your teams connected, take advantage of our free 60-day trial to Avaya Spaces, our cloud-based meeting and collaboration app. Click here ADOBE FLASH EOS – DECEMBER 2020 Adobe Flash EOS – December 2020 Adobe Flash Player EoS Click here for Information PreviousNext RECENT ARTICLES Covid-19 contact tracing: why it's important, and how to do it right The nature of the COVID-19 virus has created a vicious cycle that health systems, as well as state and local agencies More >> Serving The Everything Customer Today’s customers present us with a paradox – they want everything, but not all at the same time. Sometimes health systems, as well as state and local agencies More >> comprehensive view of Avaya support For a comprehensive view of Avaya support and offers More >> Software Policy Change S/W Policy Change for specific products and releases was effective May 31, 2018. If you didn't download affected software click here to learn more.. More >> TOOLS Product Compatibility Matrix Software Compatibility Audit Customer Authorization Tool (CAT) All Tools > COMMUNITY Support Forum Avaya Security DevConnect Avaya Documentation Center HELP & POLICIES Contact Avaya Support Support Help Policies & Legal More Resources Emergency Preparedness TRAINING Customer & Partner Training Equipment Certification ALERTS & REPORTS Service Request Alerts - External users Set E-Notifications Follow on Twitter STAY CONNECTED Terms of Use Cookies Privacy Accessibility © 2023 Avaya Inc. Loading... 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