support.justawebcompany.com
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172.66.42.211
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https://support.justawebcompany.com/
Submission: On September 11 via automatic, source certstream-suspicious — Scanned from DE
Submission: On September 11 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 1 forms found in the DOM
<form id="contactPageForm" class="contactform" novalidate="novalidate">
<div class="row">
<div id="contactName" class="col-sm-12">
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<input type="hidden" name="form" value="Get In Touch">
<div class="row">
<div class="col-sm-12">
<textarea class="form-control" id="messageInput" name="message" placeholder="Leave us a message..."></textarea>
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<span class="sr-only">Processing…</span>
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</form>Text Content
EXPERT WEBSITE HELP AND SUPPORT FOR NON DEVELOPERS NO CODING? NO PROBLEM! WE’VE GOT YOUR BACK. GET US BASED EXPERT WEBSITE HELP AND SUPPORT Premier US based website support since 2011 GET STARTED THE BEST WEBSITE SUPPORT PLANS WEBSITE HELP STARTS HERE. Have a website and need help now? We have you covered. From simple updates to complex issues even the white screen of death – we can get you up and running! ONE TIME FIX $99 One time website support performed by our expert team. Core features * Expert web team * Trouble shooting * Diagnose & repair * Video call / Screen share * 1 Day turnaround * + More features Order Now One time payment. Most Popular MONTHLY BASIC $199 Routine support, updates and fixes for most website needs. One Time features plus… * Webpage updates * Cloud backups * Uptime monitoring * WordPress updates * SEO & Google fixes * + More features Order Now No contract. Cancel anytime. MONTHLY ADVANCED $299 Expert solutions and tailored support for more robust needs. Monthly Basic features plus… * Malware Removal * Emergency site restore * Dedicated manager * New webpages * Phone based support * + More features Order Now No contract. Cancel anytime. COMPARE ALL FEATURES VIEW ALL OUR WEBSITE MAINTENANCE PLAN DETAILS One Time Support Monthly Basic Monthly Advanced Support Features Expert web team Trouble shooting Website down or broken Video call / Screenshare Support time Up to 60 minutes* Up to 120 minutes* Up to 180 minutes* Turn around time 1 Business day 1 Business day 1 Business day Rollover time – Up to 2 hours Up to 3 hours Web page edits and updates – Third party integrations – Basic Advanced SEO / Google Fixes – Uptime / outage monitoring – Daily Every 5 minutes Cloud backups – Monthly Daily Backups kept on file – 30 days 90 days WordPress core updates – WordPress theme updates – WordPress plugin updates – Malware detection – Malware removal – – Emergency website restore – – Dedicated manager – – Phone support – – New webpages added – – GET STARTED TODAY No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment. ONETIME SUPPORT $99 one time Core features Expert web team, trouble shooting & fixes, 1 day turn around, and more Order Now One time payment. MONTHLY BASIC $199 monthly One Time features + Webpage updates, cloud backups, uptime monitoring and more Order Now No contract. Cancel anytime. MONTHLY ADVANCED $299 monthly Basic features + Malware removal, emergency restore, phone support and more Order Now No contract. Cancel anytime. SEE WHAT OUR CUSTOMERS HAVE TO SAY “Thank you for all the work you have done for us over the years. You will be our provider for years to come!” – Jason S. “This team knows what they are doing! I would recommend this company 10 times out of 10 to fix your website issues.” – Violet M. “They dropped everything to help me with an issue that affected our business. Amazing Support!” – David S. -------------------------------------------------------------------------------- WEBSITE SUPPORT PLAN FAQS COMMON QUESTIONS DO I HAVE TO SIGN A CONTRACT? No contracts. All our website maintenance services and management plans are month-to-month. You can cancel anytime with no cancellation fees. Simply cancel 1 business day before your next payment renews to stop service and any future charges. WHERE IS YOUR COMPANY LOCATED? Our team is proudly USA-based here in Temecula, CA. We have employees in southern California as well as Dallas Texas. We operate on Pacific Time and offer regular support Monday through Friday, 9am – 5pm. PST. We do have after hours support options available as well. HOW LONG HAVE YOU BEEN IN BUSINESS? We’ve been in business since 2011 and our support team has been in the industry on average of 25 years. We started as a website development company in Orange County, CA, morphed in to a full service marketing agency, but we also know there are very few options for affordable support with US based specialists. (And yes, we still offer marketing and development). WILL YOU UPDATE MY WORDPRESS SITE FOR ME? Yes. We will backup your entire WordPress website files and database, then update your WordPress installation and Plugins. If something goes wrong with the process we will restore your website to the way it was and go over the options with you to get your website back up and running as quickly as possible. DO I NEED TO TRANSFER ANYTHING OUT OF MY NAME? No. As a matter of fact we INSIST everything remains in your name. We will need access to your website, your hosting server and other sensitive data, but everything remains in your name and stays in your control. WHO WILL HAVE ACCESS TO MY DATA? Our IN HOUSE staff. We do not out source! All of your data, usernames and passwords that you share with us are kept securely in a password management system with military grade encryption. We only keep your data for as long as you are a customer, after words it is purged from our systems. DO YOU OFFER WEBSITE HOSTING? No. We are strong advocates of only hosting your website with professional hosting companies. Hosting should ALWAYS be in your name, or the name of your company. It is never a good idea to let your “web guy” host your website. Not only do they not have the infrastructure to do so, at the end the are most likely hosting you under an account they control. HOW MANY WEBSITES DO YOU SUPPORT IN A PLAN? One. We do offer multi site support or support multiple websites on different severs, please use the form at the bottom to contact us to receive bulk pricing. -------------------------------------------------------------------------------- “Just A Web Company has always been there whenever we have needed website updates and support. They always respond right away and address our issues without delay. Awesome team and excellent communication!” Dr. Laurie Blanscet An Optimal You COMMON WEBSITE PLATFORMS WE SUPPORT AND MANY MORE…. NOT SURE WHERE TO START? Click Here To Contact Us “Just A Web Company excels in providing exceptional website support, ensuring every detail is handled with precision and care. They are responsive, knowledgeable, and always ready to tackle any challenge, making the process seamless and stress-free. With their reliable service, you can trust that your website is in the best hands.” Neil O’Connel Mt. Soledad National Veterans Memorial “Just A Web Company provides top-notch website support, offering prompt and effective solutions for any issues that arise. We were not a customer when we called them, and they dropped everything to help get our website back up and running after an outage!” Rich Kent Avistone GET STARTED TODAY No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment. ONETIME SUPPORT $99 one time Core features Expert web team, trouble shooting & fixes, 1 day turn around, and more Order Now One time payment. MONTHLY BASIC $199 monthly One Time features + Webpage updates, cloud backups, uptime monitoring and more Order Now No contract. Cancel anytime. MONTHLY ADVANCED $299 monthly Basic features + Malware removal, emergency restore, phone support and more Order Now No contract. Cancel anytime. HAVE QUESTIONS OR NOT SURE WHERE TO START? No Problem! Fill out the form and send us a message! SEND US A MESSAGE -------------------------------------------------------------------------------- Your Name Is Required Your Phone Number is Required Email Is Required Processing… Processing… Just A Web Company, Inc. | © 2011-2024 *Disclaimer: Support time is charged in 15 minute increments. Every support task will use at least 15 minutes of available support time. For tasks that do not fall evenly within a 15 minute block actual support times will be rounded up to the nearest 15 minute increment. Emergency website restore assumes you have been a customer and that you have a backup on file with Just A Web Company, Inc. that we created on your behalf. While we strive to deliver 1 business day turn around times, we reserve the right to extend turn around times in instances where third parties are involved, such as your hosting company, plugin developers etc. Malware detection relies on third party software installed on your website. Like any other software, it is not perfect and there is not a 100% guarantee that every case of Malware will be caught in time. Malware removal is a complicated process, and while we are largely successful in removing Malware, there may be instances where removal will require a website restore from a clean backup. We can only restore from a clean backup if one is provided or if we have one on file. Just A Web Company, Inc. assumes no liability for website downtime, loss of revenue or any other damages due to issues that arise with your website. While our team is extremely knowledgable and proactive, there are cases where websites are beyond repair and un-recoverable.