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FAQ

Find out more about Lectric eBikes!


COLLAPSIBLE CONTENT


WHAT EXACTLY IS AN EBIKE?

An ebike, short for electric bike, is a bicycle equipped with an electric motor
that provides propulsion assistance to the rider. Unlike traditional bicycles
that rely solely on human pedaling power, ebikes feature an integrated electric
motor that assists the rider's pedaling efforts, making it easier to pedal and
allowing for greater speed and distance with less exertion. The level of
assistance provided by the electric motor can typically be adjusted by the
rider, allowing for customizable riding experiences tailored to individual
preferences and riding conditions. Ebikes are increasingly popular for
commuting, recreation, and fitness, offering an eco-friendly and efficient mode
of transportation.


HOW DO EBIKES WORK?

Ebikes, short for electric bikes, work by combining traditional pedal power with
an electric motor to provide assistance to the rider. Here's how they typically
work:


 * Pedal Assistance: Most ebikes are equipped with a pedal-assist system (PAS)
   that detects when the rider is pedaling and provides additional power from
   the electric motor to assist the rider's effort. The level of assistance can
   usually be adjusted using a control panel or display on the handlebars.
 * Electric Motor: Ebikes are powered by an electric motor, which is usually
   located either in the hub of one of the wheels (hub motor) or near the
   crankset (mid-drive motor). When activated, the motor provides assistance to
   the pedals, making it easier for the rider to pedal and maintain speed,
   especially when going uphill or against strong winds.
 * Battery: The electric motor is powered by a rechargeable battery, typically
   mounted on the frame of the bike. The battery's capacity determines the range
   and duration of assistance provided by the motor. Riders can usually choose
   from different power levels or modes to adjust the amount of assistance based
   on their preferences and riding conditions.
 * Control and Display: Many ebikes feature a control panel or display on the
   handlebars, allowing riders to monitor and adjust settings such as power
   level, battery status, and speed. Some ebikes also come with additional
   features like built-in lights, USB charging ports, and smartphone
   connectivity.

Overall, ebikes offer a versatile and efficient mode of transportation,
combining the benefits of traditional cycling with the convenience and
assistance of electric power. They're suitable for a wide range of riders, from
commuters looking to navigate city streets to outdoor enthusiasts exploring
off-road trails.


HOW DO I RIDE? DO I HAVE TO PEDAL?

All Lectric eBikes can be ridden in three different ways:

 1. Pedaling without any motor assist (as a regular bicycle)
 2. Pedaling with motor assist (five levels of assist)
 3. Pure throttle


HOW FAST DOES AN EBIKE GO?

The speed of an ebike can vary depending on several factors, including the type
of motor, battery power, and local regulations. Most ebikes are designed to
assist riders up to a certain speed, typically between 20 to 28 miles per hour,
known as the pedal-assist speed limit. However, some ebikes can reach higher
speeds, especially those designed for off-road or performance-oriented riding.
It's important to check local regulations regarding ebike speed limits, as they
may vary depending on the region.


WHAT ARE THE DIFFERENT CLASSIFICATIONS OF EBIKES?

There are generally three classifications of ebikes based on their power
assistance levels:

 * Class 1: Pedal Assist (Pedelec) - These ebikes provide assistance only when
   the rider is pedaling and typically have a maximum assisted speed of 20 mph
   (32 km/h). They are equipped with a motor that provides assistance
   proportional to the rider's pedaling effort.
 * Class 2: Throttle Assist - These ebikes feature a throttle that allows the
   rider to engage the motor without pedaling. They also have a maximum assisted
   speed of 20 mph (32 km/h), but the motor can be activated independently of
   pedaling.
 * Class 3: Speed Pedelec- Similar to Class 1 ebikes, these models provide pedal
   assistance but with a higher maximum assisted speed of 28 mph (45 km/h). They
   are designed for faster commuting and recreational riding but may be subject
   to specific regulations and restrictions in some areas.

These classifications may vary slightly depending on local regulations and laws
governing ebike use in different regions. It's essential to familiarize yourself
with the specific classifications and regulations applicable to your location
when choosing an ebike


DO YOU NEED A LICENSE TO DRIVE AN EBIKE?

In many regions, you do not need a license to ride an ebike, especially if it
meets certain criteria regarding power and speed. However, regulations vary
depending on the country, state/province, and local jurisdiction. Generally,
low-speed ebikes that have a maximum assisted speed of around 20 mph and a motor
power output below a certain threshold may not require a license. It's important
to check the specific laws and regulations in your area to determine whether a
license is required for riding an ebike. Additionally, some regions may have age
restrictions or other requirements for operating an ebike on public roads or
trails.


DO EBIKES NEED INSURANCE?

Whether ebikes require insurance depends on various factors, including local
laws, the type of ebike, and how it's used. In many places, ebikes are treated
similarly to traditional bicycles, which typically do not require insurance for
personal use. However, certain circumstances may warrant insurance coverage:


 * Riding on public roads: If you ride your ebike on public roads, some
   jurisdictions may require liability insurance, especially if the ebike is
   capable of higher speeds or is classified as a motor vehicle.
 * Ebikes with higher power or speed: In some regions, ebikes that exceed
   certain power or speed limits may be classified as mopeds or motorcycles,
   requiring insurance coverage similar to motor vehicles.
 * Accidents and liability: While insurance may not be legally required, having
   coverage can provide financial protection in case of accidents, damage, or
   liability claims involving your ebike.
 * Theft and damage: Insurance coverage can also help protect against theft,
   vandalism, or damage to your ebike, similar to coverage for other valuable
   possessions.

Before purchasing insurance for your ebike, it's essential to research and
understand the specific requirements and options available in your area.
Consulting with insurance providers knowledgeable about ebike coverage can help
you determine the appropriate level of protection based on your needs and usage
patterns.


HOW WATERPROOF ARE LECTRIC EBIKES?

All Lectric eBike's electrical components have an IP rating of 65! This means it
is dust-tight and can withstand jetting water. See the IP code for more details.

Use caution when riding in wet conditions as it will take longer to use the
brakes to slow down, and also when turning as the tires may slip. The electrical
components on the bike are not waterproof.


The warranty for all Lectric eBikes does not cover water damage.


WHAT IS THE MAXIMUM RIDER WEIGHT FOR LECTRIC EBIKES?

Check out the list below to see the rider weight for each Lectric eBike model:


XPress: 330 lbs

XPeak: 330 lbs

XPedition: 330 lbs

XP Lite: 220 lbs

XP Trike: 330 lbs

XP 3.0: 255 lbs

Lectric ONE: 330 lbs

For a more in-depth chart on payload capacity for each model, check out our Help
Center.


HOW MUCH DO LECTRIC EBIKES WEIGH?

Check out the list below to see the weight of each Lectric eBike model:

XPress: 58 lbs

XPeak: 67 lbs

XPedition: 68 lbs

XP Lite: 46 lbs

XP Trike: 69.5 lbs

XP 3.0: 64 lbs

Lectric ONE: 55 lbs

For a more in-depth chart on bike weight for each model, check out our Help
Center.



WHAT IS THE TOP SPEED FOR ALL LECTRIC EBIKES?

Check out the list below to see the top speed for each Lectric eBike model:

XPress: 28mph (45km)

XPeak: 28mph (45km)

XPedition: 28mph (45km)

XP Lite: 20mph (32km)

XP Trike: 14mph (23km)

XP 3.0: 28mph (45km)

Lectric ONE: 28mph (45km)


For a more in-depth chart on bike top speed for each model, check out our Help
Center.


WHAT ARE THE RECOMMENDED RIDER HEIGHTS FOR LECTRIC EBIKES?

Check out the list below to see the rider height range for each Lectric eBike
model:


XPress High-Step: 5'4 - 6'4

XPress Step-Thru: 5'2 - 6'3

XPeak High-Step: 5'7 - 6'5

XPeak Step-Thru: 5'2 - 6'3

XPedition: 4'11 - 6'5

XP Lite: 4'8 - 6'2

XP Trike: 4'10 - 6'4

XP 3.0: 5'0 - 6'4

XP Step-Thru 3.0: 4'10 - 6'3

Lectric ONE: 5'2 - 6'4


Riders within these height ranges may comfortably ride the bikes by simply
adjusting the seat and handlebars to their height preference.

For a more in-depth chart on bike top speed for each model, check out our Help
Center.


WHAT IS THE CLASSIFICATION OF LECTRIC EBIKES?

All Lectric eBikes ship as a class 2 electric bike, meaning it has a throttle
capable of propelling the bike at speeds of up to 20mph. Pedal assist will also
be limited to 14 or 20mph in this setting depending on the model.

If you would like to go faster, the XP, XPedition, XPeak, XPress, and the
Lectric ONE bikes can be unlocked to achieve class 3 settings. This will allow
you to reach pedal-assist speeds of up to 28mph!

It is just a simple change of the settings on the display to increase the max
speed. For instructions on how to change the top speed of the bike please check
your user manual, or click here for an article explaining the process.

Please note that due to federal eBike laws, the throttle will remain limited to
20mph regardless. You must check your local regulations before unlocking your
bike as laws vary by state, municipality, and in some cases trail.


CAN THE LECTRIC EBIKES HANDLE EXTREME TEMPERATURES?

All Lectric eBikes are designed to handle extreme temperatures to a point.
Mechanical and electrical components on the bikes react differently to various
temperatures and weather conditions.

Cold Weather:
When riding in cold temperatures, be sure to keep your bike running until you
reach your destination to prevent your motor from freezing up on you. Please
note that colder temperatures can impact your battery's range and you may notice
it fades quicker than in warmer months. As always, we highly recommend storing
your battery inside at moderate temperatures when possible!



Hot Weather:
Our eBikes are designed to handle extreme temperatures to a point. Our
headquarters is located in Phoenix, AZ, so we understand heat! Extreme
temperatures can impact your battery's performance, so you may see your battery
drain faster in excessive heat. As always, we recommend storing your battery
inside at moderate temperatures whenever possible.


HOW DO I STORE MY EBIKE BATTERY FOR THE WINTER?

Storing your ebike battery properly during the winter is essential to maintain
its performance and longevity. Here are some tips for winter storage:


 * Charge the Battery: Before storing your ebike battery, make sure it's fully
   charged. This helps prevent it from self-discharging completely during
   storage, which can lead to irreversible damage.
 * Store in a Cool, Dry Place: Find a cool, dry location to store your ebike
   battery during the winter months. Avoid areas with extreme temperatures, such
   as unheated garages or sheds, as freezing temperatures can harm the battery.
 * Check Charge Periodically: It's a good idea to check the battery's charge
   periodically during storage, approximately every 1-2 months. If the charge
   level drops significantly, recharge the battery to around 50% capacity to
   maintain its health.
 * Avoid Extreme Temperatures: Protect the battery from exposure to extreme cold
   or heat. Extreme temperatures can affect the battery's performance and
   lifespan. If possible, store the battery indoors at room temperature.
 * Disconnect the Battery: If your ebike allows it, disconnect the battery from
   the bike during storage. This prevents any potential drain on the battery
   from the bike's electrical systems.
 * Store Upright: Store the battery in an upright position to prevent any leaks
   or spills. Avoid placing heavy objects on top of the battery during storage.
 * Refer to Manufacturer's Guidelines: Follow any specific storage
   recommendations provided by the ebike manufacturer. They may have additional
   guidelines tailored to your particular battery model.

By following these tips, you can ensure that your ebike battery remains in good
condition throughout the winter and is ready for use when the riding season
resumes.


WHAT IS A TORQUE SENSOR ON AN EBIKE?

A torque sensor on an ebike is a component that measures the force or pressure
applied to the pedals by the rider. It detects the amount of torque or
rotational force exerted on the pedal crank and translates this information into
signals that control the assistance provided by the electric motor. Essentially,
the torque sensor determines how much power the motor should deliver based on
the rider's pedaling effort.


INTERESTED IN LEARNING MORE? CHECK OUT THE LECTRIC HELP CENTER!

Read More FAQs



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