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Text Content

SEE HOW TALKDESK END-TO-END CONTACT CENTER SOLUTIONS PROVIDE A BETTER
EXPERIENCE. REQUEST A DEMO


PRODUCTS
SOLUTIONS
CUSTOMERS
SUPPORT
RESOURCES
ABOUT

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TALKDESK AGAIN NAMED A LEADER IN 2021 GARTNER® MAGIC QUADRANT™ FOR CCAAS.



VIEW REPORT
READ CEO TIAGO PAIVA’S BLOG


TALKDESK NAMED #17 ON FORBES CLOUD 100 FOR 2021. READ THE BLOG


TALKDESK PROVIDES A BETTER WAY FOR ORGANIZATIONS TO INTELLIGENTLY UNLOCK THE
PROMISE AND POTENTIAL OF GREAT CUSTOMER EXPERIENCE.

Our speed of innovation and global footprint reflect our commitment to ensure
businesses everywhere can deliver better customer experiences through any
channel, resulting in higher customer satisfaction, cost savings, and
profitability.

LEARN MORE


WE NEVER STOP INNOVATING.

Each year, we release hundreds of new features, solutions, and integrations to
keep our platform ahead of customer experience technology and trends.

SEE OUR INNOVATIONS
EXPLORE SOLUTIONS


OUR AUTOMATION-FIRST CUSTOMER EXPERIENCE SOLUTIONS LEVERAGE TALKDESK AI TO
OPTIMIZE YOUR MOST CRITICAL CUSTOMER SERVICE PROCESSES.

SELF-SERVICE EXPERIENCE

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WORKFORCE ENGAGEMENT

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OMNICHANNEL ENGAGEMENT

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EMPLOYEE COLLABORATION

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CUSTOMER EXPERIENCE ANALYTICS

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AI FOR EVERY DAY

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WE BUILD BETTER CUSTOMER EXPERIENCES. TOGETHER.

You don’t have to take our word for it. Read, listen, and watch how our
customers make their customers happy.

CUSTOMER STORIES


CUSTOMER-OBSESSED ENTERPRISES RELY ON TALKDESK.


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OUR CUSTOMERS GET RESULTS.

customer story

INCREASED FIRST CALL RESOLUTION BY 17X

customer story

ACHIEVED SLA OF ANSWERING 97% OF CALLS IN 30 SECONDS OR LESS

customer story

TRIPLE-DIGIT INCREASE IN ROI


TALKDESK NAMED G2 LEADER IN CONTACT CENTER OPERATIONS.

G2 Grid® Scoring

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SEE OUR RATING


ANALYST RECOGNITION.

GARTNER

Talkdesk again named a Leader in 2021 Gartner® Magic Quadrant™ for CCaaS.

ARAGON RESEARCH

Talkdesk is a Leader in The Aragon Research Globe for Intelligent Contact
Centers, 2021.

FORRESTER

Talkdesk named a leader in the 2020 Forrester Wave for CCaaS.


INDUSTRY-SPECIFIC SOLUTIONS JUST FOR YOU.

FINANCIAL SERVICES & INSURANCE

HEALTHCARE & LIFE SCIENCES

TRAVEL & HOSPITALITY

RETAIL, E-COMMERCE & CONSUMER GOODS


UNLEASH THE POWER OF YOUR CONTACT CENTER ACROSS EVERY DEPARTMENT IN YOUR
ORGANIZATION.

IT & OPERATIONS TEAMS

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SALES & REVENUE TEAMS

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MARKETING & DIGITAL TEAMS

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FINANCE & PROCUREMENT TEAMS

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ENTERPRISE-CLASS PERFORMANCE YOU CAN TRUST.

SECURE

0

security and data team.

SCALABLE

0

seconds to provision a new agent.

RELIABLE

0%

uptime SLA.


EXPERIENCE THE CLOUD CONTACT CENTER FOR INNOVATIVE ENTERPRISES.

Request a free demo. We will help you create your contact center. Today.


Why Talkdesk
 * Customer Service
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Company
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Solutions
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 * Retail, E-commerce & Consumer Goods
 * Travel & Hospitality

Product
 * Product Demo
 * Omnichannel Engagement
 * Workforce Engagement
 * Customer Experience Analytics
 * Employee Collaboration

Resources
 * Blog
 * Engineering Blog
 * Demo Center
 * Talkdesk CXTalent
 * Knowledge Base
 * Talkdesk Academy
 * Developer Documentation

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