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 * Home
 * Features*
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 * Contact us
 * Pivacy
 * About us
 * Docs

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The complete Business Management Solution for restaurants,
built for balanced Guest Engagement.
This is supported by the fact that we can instantly receive feedback
dish-by-dish and offer incentives through the guest's mobile while on location.
Oh, and have we mentioned the no-risk free trial?
GET DELIPAL NOW

Global Ordering Solution

Complete Business Management

Balanced Guest Engagement

Hardware Friendly

Flexible Pricing

GET DELIPAL NOW

Built by Industry Experts

Easy to Start and to Use

30 Days Risk-Free Trail

Works on any device

Easy to use

Has a ton of features

No expensive hardware needed

SOME OF THE AWESOME RESTAURANTS THAT USE DELIPAL
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Finally, a software that really works!

It’s EASY TO USE and POWERFUL!

Here are the features that make DeliPal the most powerful and user-friendly ERP
Solution for restaurants in the market.


EXTRA POWER FOR MANAGING YOUR BUSINESS

Sales

Tableside ordering, self ordering, online shop, kitchen and bar monitor, CRM.
DeliPal is an all in one business management solution.

Products

Consolidated products catalog, automated purchase and manufacturing processes,
and complex inventory management. DeliPal covers your entire product cycle.

Human Resources

HR management with minimum effort: attendance, time off, contracts, shift
planning, recruiting. DeliPal supports you in supporting the most important part
of your business - your team.


EXTRA POWER FOR CONNECTING WITH YOUR GUESTS

Instant Feedback

Super control with dish-by-dish feedback, instantly. DeliPal enables your
clients to offer you very specific feedback from their phones, while still on
location. And this enables you to have an instant reaction and to curate your
menu. Pure gold.

Loyalty for Feedback

Incentives for your guests who give you feedback. DeliPal gives you the freedom
to configure your loyalty program as you wish and to offer your guests loyalty
points for the next visit. Make your guests your pal!

Self Ordering

Efficiency in the ordering process, because time is money. DeliPal gives you the
power to let your guests order, rate, get rewards, split orders or pay by
themselves, from their own phones. Your waiters will appreciate the extra time,
which they can use to improve services for your guests.

Get DeliPal NowSee all Features

See how restaurants optimise their business with DeliPal every day


TOP 5 REASONSwhy restaurant owners and their customerslove DeliPal!

Here are the QUALITIES that make DeliPal the most powerful and user-friendly
Business Management Solution for restaurants in the market.

Easy signup process

DeliPal makes it easy - launch in under 10 minutes.

It is as easy at 1-2-3. Ask for a demo, online or in our office. We configure
your instance in no time and send you a user and password to login, any device
and any browser will do. You try it out for 30 days, can cancel at any time, no
questions asked.

Sign up now

Hardware that doesn’t cost a fortune

DeliPal makes it simple - it works with a lot of hardware so you don't have to.

DeliPal is a cloud-based system. All you need is a browser. You don't need to
purchase any new hardware to use it. Any touch screen computer or tablet can be
used as a point of sale (POS) device, though Windows is required for fiscal
printers. Waiters can use any Android or IOS mobile phone for order-taking. For
kitchen and bar monitoring, you can use any tablet or touchscreen.

Sign up now

Exceptional guests engagement

DeliPal allows you to engage with your guests like never before.

Place a QR code on the table and your guest becomes your Pal! From his mobile
phone he can now browse your rated menu for popular dishes, order himself or see
the order placed by waiter, rate the dishes he served, receive your loyalty
incentives, split bill with friends, pay for his order.

Come on! I need to see it with my own eyes

All the powerful tools that you need to succeed

DeliPal is your complete restaurant business management solution.

There is so much more than just the POS! You have all thes apps you need for
Purchase, Sales, Inventory, Manufacturing, Human Resources, Marketing,
Accounting and so much more. If not enough, we have extra apps for special
requirements and integrations with popular providers.

Check it out

Always Reliable + Exceptional Customer Support

DeliPal offers you real-time support, for your real-time business.

When your restaurant opens and the first order comes in, it's crucial to avoid
errors. We understand the importance of this and that's why DeliPal POS is
designed to work in offline mode if needed. Additionally, your database will
have top-of-the-line hosting and backup support, while our customer service team
will be available to assist you seven days a week, from 8:00 to 24:00.

Check it out

Start getting more happy customers today

Launch your DeliPal account with a 30 Days Risk-Free Trial and grow your
business faster.

I want that! I want it!

Frequently asked questions and resources

You have questions we have answers.

Is DeliPal a Point of Sale?

DeliPal is not just a POS; it is a powerful ERP software designed on the
open-source Odoo platform, specifically customized to cater to the unique needs
of the restaurant business. It is modular in nature, with an array of apps that
can assist you in managing various business processes such as Purchase, Sales,
Inventory, Manufacturing, Human Resources, Financials, and more. It revolves
around an interactive POS system that is tailored to the restaurant industry,
enabling your guests to connect with you and take Guest Engagement to the next
level.

Who built DeliPal?

Our company operates restaurants in Brașov, Romania and we have faced
difficulties in finding a solid tool for managing our business for years. Five
years ago, we decided to look for a way to allow our guests to rate the dishes
they were served. This would help us gather granular feedback and allow our
chefs to identify popular items, so that we could constantly improve our menus.
We believe that integration is the most efficient way to operate a business, so
we built this tool and many more within an easy-to-use ERP system. All of these
tools were tailored to the specific needs of restaurants businesses.

Why is dish-by-dish feedback important for a restaurant?

Today, restaurants rely on popular review platforms like TripAdvisor, Google,
and Yelp to collect feedback from their guests. However, this feedback is often
quite general, as guests rate their overall experience and not individual
dishes. To determine which dishes are most popular, restaurants need guests to
provide feedback on each dish. This allows restaurants to identify which dishes
are particularly popular and answer the age-old question: 'what's good here?'
This information is valuable not only for the guests but also for the chefs, who
can use the feedback to improve their dishes.

Why is it important for the feedback from guests to be instant?

Rating platforms allow users to rate their experience at any time and from
anywhere. However, this opens the door for fake reviews, which is a significant
problem for restaurants as they rely heavily on popularity scores from these
platforms. Moreover, these platforms do not help restaurants fix problems if any
exist. DeliPal, on the other hand, only allows guests to rate their experience
for a real order from the restaurant's Point of Sale (POS) system. This means
that the guest must have paid for and received their order while still sitting
at the table. Therefore, you can be 100% sure that the feedback is genuine.
Additionally, when a dish has received a poor rating, the waiter receives a
notification indicating the dish, order, and table number. This helps the waiter
to visit the table, identify the problem, and offer the guest a solution to
their problem.

Why should I offer my guests loyalty coins for feedback?

Loyalty is a crucial aspect of any business, particularly for restaurants.
According to studies, returning customers spend 67% more than new customers.
Therefore, it is essential to encourage your guests to come back to your
restaurant as frequently as possible. With DeliPal, you should aim to receive as
much feedback from your guests as possible. This feedback will help you improve
your menu and increase your sales. However, even if it only takes a few clicks,
your guest will still have to spend time on their mobile device to provide you
with this valuable feedback. Therefore, the more incentives you offer your
guests for their efforts, the more feedback you will receive. It is not just a
cost for you, as your guests will return to spend their coins, which will boost
your sales.

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Write to us

info@delipal.ro

Write to us

info@delipal.ro

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