Submitted URL: https://support.alterdesk.com/
Effective URL: https://support.alterdesk.com/nl/support/home
Submission: On July 13 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 19 HTTP transactions. The main IP is 52.205.215.220, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.alterdesk.com.
TLS certificate: Issued by R11 on July 12th 2024. Valid for: 3 months.
This is the only time support.alterdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 4 52.205.215.220 14618 (AMAZON-AES)
9 3.161.78.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 52.217.191.0 16509 (AMAZON-02)
5 2a00:1450:400... 15169 (GOOGLE)
19 5
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets1.freshdesk.com — Cisco Umbrella Rank: 70173
assets2.freshdesk.com — Cisco Umbrella Rank: 71462
assets6.freshdesk.com — Cisco Umbrella Rank: 70842
assets8.freshdesk.com — Cisco Umbrella Rank: 71797
assets7.freshdesk.com — Cisco Umbrella Rank: 69499
assets5.freshdesk.com — Cisco Umbrella Rank: 71463
407 KB
5 gstatic.com
fonts.gstatic.com
86 KB
4 alterdesk.com
support.alterdesk.com
38 KB
2 amazonaws.com
s3.amazonaws.com
5 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 74
1000 B
19 5
Domain Requested by
5 fonts.gstatic.com fonts.googleapis.com
4 support.alterdesk.com 2 redirects support.alterdesk.com
3 assets1.freshdesk.com support.alterdesk.com
assets1.freshdesk.com
2 assets8.freshdesk.com support.alterdesk.com
2 s3.amazonaws.com support.alterdesk.com
1 assets5.freshdesk.com support.alterdesk.com
1 assets7.freshdesk.com support.alterdesk.com
1 assets6.freshdesk.com support.alterdesk.com
1 assets2.freshdesk.com support.alterdesk.com
1 fonts.googleapis.com support.alterdesk.com
19 10

This site contains links to these domains. Also see Links.

Domain
www.alterdesk.com
videotest.alterdesk.com
status.alterdesk.com
im.alterdesk.com
Subject Issuer Validity Valid
support.alterdesk.com
R11
2024-07-12 -
2024-10-10
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.alterdesk.com/nl/support/home
Frame ID: 1BCDD0F64FC3D94E87DDB749CA251DD6
Requests: 19 HTTP requests in this frame

Screenshot

Page Title

Ondersteuning : Alterdesk

Page URL History Show full URLs

  1. https://support.alterdesk.com/ HTTP 302
    https://support.alterdesk.com/support/home HTTP 302
    https://support.alterdesk.com/nl/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

19
Requests

100 %
HTTPS

40 %
IPv6

5
Domains

10
Subdomains

5
IPs

2
Countries

528 kB
Transfer

1525 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.alterdesk.com/ HTTP 302
    https://support.alterdesk.com/support/home HTTP 302
    https://support.alterdesk.com/nl/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.alterdesk.com/nl/support/
Redirect Chain
  • https://support.alterdesk.com/
  • https://support.alterdesk.com/support/home
  • https://support.alterdesk.com/nl/support/home
25 KB
8 KB
Document
General
Full URL
https://support.alterdesk.com/nl/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.205.215.220 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-205-215-220.compute-1.amazonaws.com
Software
fwe /
Resource Hash
455da080465a2ed0c1daf8c9c2739dc0d0c586232e41685246661fc01a6733ab
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 13 Jul 2024 09:03:26 GMT
etag
W/"5d20dc86beb3107121dec5183f0a5e33"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
130724090426
x-ratelimit-total
200
x-ratelimit-used-currentrequest
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x-request-id
5f18e4a4-65df-4056-94cc-8ceee37efed7
x-trace-id
00-0d703a1d2d106c3d1f37ee5d1b45f86b-94bf0e0dfe6b7406-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
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location
https://support.alterdesk.com/nl/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-fw-ratelimiting-managed
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x-xss-protection
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falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets1.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets1.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: support.alterdesk.com
URL: https://support.alterdesk.com/nl/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-78-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://support.alterdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 27 Dec 2023 02:28:54 GMT
content-encoding
gzip
via
1.1 54458302557dcee9766f255184a02288.cloudfront.net (CloudFront)
x-amz-version-id
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x-amz-cf-pop
FRA56-P10
age
17217274
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
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content-length
84894
last-modified
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server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
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accept-ranges
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x-amz-cf-id
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expires
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theme.css
support.alterdesk.com/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://support.alterdesk.com/support/theme.css?v=3&d=1655818278
Requested by
Host: support.alterdesk.com
URL: https://support.alterdesk.com/nl/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.205.215.220 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-205-215-220.compute-1.amazonaws.com
Software
fwe /
Resource Hash
c2d5634b5fcd180ffdadba70dc13be20bc8f1a275cfe8090e40a437ae0a8ed4b
Security Headers
Name Value
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Request headers

Referer
https://support.alterdesk.com/nl/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 09:03:27 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
via
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server
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Requested by
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Protocol
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Security
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Server
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
324393
content-security-policy-report-only
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server
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cross-origin-opener-policy
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Protocol
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Server
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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x-xss-protection
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server
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cross-origin-opener-policy
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report-to
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content-type
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access-control-allow-origin
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cache-control
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Protocol
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Security
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Server
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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x-xss-protection
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server
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cross-origin-opener-policy
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report-to
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content-type
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cache-control
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.alterdesk.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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x-content-type-options
nosniff
age
194351
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
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alt-svc
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x-xss-protection
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server
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cross-origin-opener-policy
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report-to
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Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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server
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etag
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Requested by
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Protocol
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Server
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Origin
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
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cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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Protocol
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Security
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Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
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x-amz-version-id
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Last-Modified
Wed, 04 Dec 2019 11:55:06 GMT
Server
AmazonS3
x-amz-request-id
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ETag
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x-amz-server-side-encryption
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Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery1830052346224417529674 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.alterdesk.com/ Name: _x_w
Value: 32_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets2.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
support.alterdesk.com
2a00:1450:4001:806::200a
2a00:1450:4001:80b::2003
3.161.78.5
52.205.215.220
52.217.191.0
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