www.nice.com Open in urlscan Pro
149.126.77.97  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Login
 * Support
 * Partners
 * Careers

 * Products
    * * Digital Self-Service
         * Digital Self-Service Overview
         * Conversational AI & Chatbots
         * Proactive Conversational AI
         * Interactive Voice Response (IVR)
         * Knowledge Management
         * Self-Service Analytics
         * Self-Service Builder
    * * Journey Orchestration
         * Journey Orchestration Overview
         * Automatic Call Distribution (ACD)
         * AI Routing
         * Predictive Dialer
         * Digital & Voice Channels
         * Chat
         * Messaging
    * * Workforce Engagement
         * Workforce Engagement Overview
         * Workforce Management
         * Quality Management
         * Performance Management
         * Call & Screen Recording
         * Realtime Interaction Guidance
         * Sales Performance Management
    * * CX Analytics
         * CX Analytics Overview
         * Enlighten AI for CX
         * Interaction Analytics
         * Feedback Management
         * Reporting & BI
         * Performance Analytics
         * Customer Journey Analytics
    * * Automation
         * Automation Overview
         * Robotic Process Automation (RPA)
         * NEVA Attended Automation
         * Automation Finder
         * Automation Studio
         * Workforce Intelligence
         * Voice Authentication
    * * Open Cloud Platform
         * Open Cloud Platform Overview
         * Security & Reliability
         * CRM Integrations
         * UCaaS Integrations
         * FedRAMP
         * Voice as a Service
         * CXexchange Marketplace
         * Developer Tools
   
    * CXi - CX Cloud Software Overview Find out more CXi - CX Cloud Software
      Overview

 * Solutions
    * * Business Goal
         * Improve Customer Experience
         * Improve Customer Loyalty
         * Reduce Cost of Service
         * Increase Sales
         * Raise Agent Retention
         * Achieve Compliance Adherence
         * Gain Business Agility
         * Fraud Prevention
         * Optimize Back Office Performance
    * * Where to Start
         * Self-Service
         * Digital Customer Engagement
         * Call Center Software
         * Omnichannel Customer Service
         * Robotic Process Automation (RPA)
         * On-Premises to Cloud Migration
         * Voice of the Customer
    * * Business Type
         * Enterprise
         * Small Business
         * Healthcare
         * Financial Services
         * Business Process Outsourcers (BPO)
         * Government and Education
         * Retail
         * Telecommunications
         * Nonprofit
         * Collections
   
    * Contact Center Solutions Overview Find out more Contact Center Solutions
      Overview

 * Services
    * * Consulting & Expertise
         * Business Consulting
         * Professional Services
         * Implementation Partners
    * * Training & Education
         * Contact Center Training
    * * Support
         * Customer Support
   
    * Contact Center Services Overview Find out more Contact Center Services
      Overview

 * Resources
    * * Resource Library
         * Resource Library Overview
         * Case Studies
         * Webinars
         * Whitepapers
         * Data Sheets
         * Demo Videos
         * Product Videos
    * * Training & Tools
         * Call Center Training
         * Tools and Calculators
    * * Explore
         * Blog
         * Events
         * Glossary of Terms
         * Frequently Asked Questions
   
    * Resource Library Find out more Resource Library

 * Company
    *  * About Us
       * Global Leadership
       * Events
       * Media Center
       * Press Releases
    *  * Corporate Responsibility
       * Market Leadership
       * Investors
    *  * Careers
       * Global Office Locations

 * 
 * America
    * Australia
    * China
    * France
    * Germany
    * Japan
    * United Kingdom

 * Get in Touch

 * Home
 * Company
 * Legal Policies and Guidelines
 * Terms of Use


TERMS OF USE

Welcome to https://www.nice.com (the "Website"), an online resource for
information, activities, products and services related to NICE Ltd. and its
affiliates ("NICE", "We" and "Our").

Please read carefully the following terms and conditions. By using and accessing
the Website, and the content and services contained therein, you agree to be
bound by these terms of use (the "Terms", or the "Terms of Use") including any
other document incorporated thereto. If you do not agree to be bound by the
Terms, you may not access or use the Website.

These Terms apply to the use of the Website and the services and content
included therein by every computer or other communication means (like cellular
phones, PDA's, etc.). These Terms further apply the use of the Website via the
Internet network or any other communication networks.


ACCEPTABLE USE OF THE WEBSITE

The following terms define the acceptable use of the Website and the services
available through the Website (the "Services"). Subject to these Terms of Use,
you may access and use the content on the Website. You may not use the content
otherwise, unless NICE provided you an explicit prior written permission.

You agree that you are solely responsible for all your acts or omissions
associated with your access and use of the Website and the access and use of the
Website by anyone on your behalf.

While using the Website, you agree to refrain from–

 * Breaching these Terms or any other applicable rules and instructions that We
   may convey with respect to the use of the Website;
 * Engaging in any activity that constitutes or encourages conduct that would
   constitute a criminal offense, give rise to civil liability or otherwise
   violate any applicable law, including laws governing privacy, defamation,
   spam and copyright;
 * Interfering with, burdening or disrupting the functionality of the Website;
 * Breaching the security of the Website and the Services or identifying any
   security vulnerabilities in it;
 * Circumventing or manipulating the operation, or functionality of the Website
   and the Services thereunder;
 * Posting false, inaccurate, or misleading content;
 * Using or launching any automated system, including without limitation robots,
   crawlers and similar applications to collect and compile content from the
   Website, and the Services;
 * Displaying the Website or any part thereof in an exposed or concealed frame,
   or linking to elements on the Website, such as images, independently from the
   web pages on which they originally appear or are made available thought the
   Website;
 * Displaying content from the Website, including by any software, feature,
   gadget or communication protocol, which alter the content or its design;
 * Impersonating any person or entity, or making any false statement pertaining
   to your identity, employment, agency or affiliation with any person or
   entity;
 * Collecting, harvesting, obtaining or processing personal information of or
   about other users, without their explicit consent;
 * Abusing, harassing, threatening, impersonating or intimidating other users;
 * Linking to the Website from web pages that contain pornographic content or
   content that encourages racism, wrong discrimination or other wrongful;


REGISTRATION AND USER ACCOUNT

The Website serves all Internet users. However, certain Services (i.e. NICE
blogs) may be available to registered users only.

When you register with the Website, or while completing Our contact forms, We
will ask you to provide certain contact and personal details. You must submit
only true, accurate and complete details. Bear in mind that false, incorrect or
out dated information may prevent you from registering and impair Our ability to
provide you with the Services and contact you. We will explicitly indicate the
fields for mandatory completion. If you do not enter the requisite data in these
fields, you will not be able to register with the Website or complete the
contact forms. We will only use your personal details in accordance with Our
Privacy Policy which is available at https://www.nice.com/privacy-statement and
incorporated by reference to the Terms.

If you use a username and password to log-in to certain Services on the Website,
you agree to maintain your username and password in absolute confidentiality and
refrain form disclosing them to others. Make sure that you change your password
frequently and at least once every six months.

You are fully accountable for any outcome resulting from your failure to provide
true, accurate and complete details in the course of the registration or form
completion process, and for any use or misuse of your account on the Website as
a result of conveying your details to someone else.

We may deny, or cancel your account, for any reason, at any time and in Our sole
discretion. We may notify you that We canceled your account by sending you a
message to the e-mail address that you provided during the registration process.
The cancellation will come into effect on the date stated in the message. Such
notification may come into effect immediately. In addition, notwithstanding any
remedies that may be available to NICE under any applicable law, We may
temporarily or permanently deny, limit, suspend, or terminate your account,
prohibit you from accessing the Website and the Services, and take technical and
legal steps to keep you off the Website, if We believe that -

 * You have abused your rights to use the Website or the Services; or,
 * You have breached the Terms; or,
 * You deliberately submitted false information; or,
 * You have performed any act or omission that violates any applicable law,
   rules, or regulations; or,
 * You have performed any act or omission which is harmful or likely to be
   harmful to NICE, or any other third party, including other users and partners
   of NICE; or,
 * You made use of the Services to perform an illegal act, or for the purpose of
   enabling, facilitating, assisting or inducing the performance of such an act;
   or,
 * You conveyed your password to another person; or,
 * You have abandoned your account.


LINKS TO OTHER SITES

The Website may contain links to content published on other websites or external
sources, provided by third parties. We do not operate, or monitor these websites
and content. You may find them or the information and content posted therein not
compatible with your requirements, or you may object to their content, or find
such content to be annoying, improper, unlawful or immoral. By linking to a
certain website, We do not endorse, or sponsor its content, or confirm its
accuracy, credibility, authenticity, reliability, validity, integrity, or
legality. We assume no responsibility or liability for such third party websites
or content, or their availability.


FINANCIAL INFORMATION

Financial information, including financial reports and NICE share value, may be
available on the Website. Although efforts are made to coordinate and process
such content, some mistakes may occur in the process of their reception,
processing and posting. If you wish to make use of such content you must check
and verify it. Its posting constitutes no recommendation or opinion about
transactions and financial development, including purchase or sale of NICE
securities. Therefore, you bear the exclusive responsibility to any decision you
make regarding the use of such financial content.

The Website may contain forward looking statements, which are based on Our
expectations related to future events and projects. The statements reflect Our
current expectations only and inherently include uncertainties and risks. They
are also dependent on factors that may not materialize. Therefore, actual events
may differ substantially from any projections made in these statements. We may
not keep these statements updated at all times and We do not undertake any
obligations with respect to these statements, except as required by law.


PRIVACY

We respect your privacy. Our Privacy Policy explains the accepted privacy
practices on the Website. The Privacy Policy is incorporated by reference to
these Terms.


INTELLECTUAL PROPERTY

All rights, title and interest in and to the Website and any Services hereunder
(except – as provided with respect to third parties' content), including,
without limitation, patents, copyrights, trademarks, trade names, service marks,
trade secrets and other intellectual property rights, and any goodwill
associated therewith, are owned by, or licensed to NICE. These Terms do not
grant you any rights to patents, copyrights, trade marks (whether registered or
unregistered), trade names, trade secrets, domain names or any other rights,
functions or licenses with respect of the Website and any of the Services.

Unless otherwise expressly permitted in these Terms, you may not copy,
distribute, display or perform publicly, sublicense, decompile, disassemble,
reduce to human readable form, execute publicly, make available to the public,
adapt, make commercial use, process, compile, translate, sell, lend, rent,
reverse engineer, combine with other software, modify or create derivative works
of any of the content on the Website, which is subject to intellectual property
rights or other proprietary rights, either by yourself or by a third party on
your behalf, in any way or by any means, including, but not limited to
electronic, mechanical or optical means, without prior written authorization
from NICE.

You may not adapt or otherwise use, including in any Internet domain name, any
any name, mark or logo that is identical, or confusingly similar to any of Our
trademarks, service marks and logos. You must avoid any action or omission that
may dilute or tarnish Our goodwill. Trademarks and advertisements of NICE on the
Website are the exclusive property of NICE.

NICE respects the intellectual property rights of others. If you believe that
certain content published on the Website infringes your rights or these Terms,
you my request us to remove the content. A request to remove content that
purportedly infringe or violate copyrights, must be made in accordance with our
copyright policy

which is incorporated in these Terms by reference. Request to remove content
that infringes other rights, or violates these Terms, must be submitted to us as
specified in Our copyright policy, and We will do our best to provide a prompt
response to your complaint.


DISCLAIMER OF WARRANTY

NICE provides the website and the services and content included therein for use
on an as is and as available basis. They cannot be customized to fulfill the
needs of each and every user. We disclaim all warranties and representations,
either express or implied, with respect to the website, the services and content
included therein, including, without limitation, any warranties of
merchantability, and fitness for a particular purpose, quality,
non-infringement, title, compatibility, performance, security or accuracy.

We do not warrant that the website and the services will operate in an
uninterrupted or error-free manner, or that it will always be available or free
from all harmful components.

You agree and acknowledge that the use of the website, the services and content
included therein is entirely, or at the maximum permitted by the applicable law,
at your own risk.


LIMITATION OF LIABILITY

NICE, including its officers, directors, shareholders, employees,
sub-contractors and agents will not be liable, to the maximum extent permitted
by the applicable law, for any direct, indirect, incidental or consequential
damage, or any other damage, and loss (including loss of profit and loss of
data), costs, expenses and payments, either in tort, contractual, or in any
other form of liability, arising from, or in connection with the use of, or the
inability to use the website, the content, the services thereunder or any
communications, interactions, dealings, engagements and transactions with others
on or through the platform, or from any failure, error, or breakdown in the
function of the website and the services, or from any fault, or error made by
our staff or anyone acting on its behalf, or from your reliance on posted
content on the website, or from any communication with the website, or with
other users on or through the website.

You acknowledge and agree that the use of the website, its content and any
services offered thereunder, is entirely, or to the maximum extent permitted by
the applicable law, at your own responsibility.


INDEMNIFICATION

You agree to indemnify, defend and hold harmless NICE, its managers, directors,
shareholders, employees, sub-contractors, agents and anyone acting on their
behalf, at your own expense and immediately after receiving a written notice
from NICE, from and against any damages, loss, costs, expenses and payments,
including reasonable attorney’s fees and legal expenses, resulting from any
complaint, claim, or demand, arising from or related to your breach of these
Terms, or any other terms, rules or regulations applicable to the Website its
content and the services offered thereunder, or your violation, or infringement
of third parties’ rights.


CHANGES IN THE WEBSITE

From time to time, We may change the Website's layout, design or display, as
well as the scope and availability of the content and Services accessible
therein, without giving prior notice. By their very nature, changes of this type
may cause inconvenience or even malfunctions at first. You agree and acknowledge
that We do not assume any responsibility with respect to, or in connection with
the introduction of such changes or from any malfunctions or failures that may
result therefrom.


AVAILABILITY

The availability and functionality of the Website depends on various factors and
elements, including software, hardware and communication networks. Third parties
provide some of these elements.

None of these factors are fault free. We do not warrant or guarantee that the
Website will operate without disruption, errors or interruptions, or that it
will be accessible, or available at all times, or immune from unauthorized
access or error free.


TERMINATION OF OPERATION

At all times, NICE may terminate the operation of the Website, or any part
thereof, either temporarily or permanently. NICE will publish a termination
notice reasonable time prior to the termination of the Website. NICE will
maintain backup copies of the content on the Website for additional reasonable
time, and afterwards will be entitled to delete the content without maintaining
any backup copy thereof and without giving additional notice.

You agree and acknowledge that NICE does not assume any responsibility with
respect to, or in connection with the termination of the Website's operations
and loss of any data as a result.


GOVERNING LAW AND MANDATORY ARBITRATION

These Terms will be governed solely by the laws of the State of Israel, without
giving effect to any conflicts of law principles. Any dispute, claim or
controversy arising out of, connected with or relating to these Terms will be
brought before an arbitrator who is an Israeli attorney proficient in the fields
of electronic commerce and Internet. The arbitrator will be determined by the
President of the Israel Bar Association at the request of either party.

The arbitrator will be entitled to grant provisional remedies and interim
orders. The arbitration will take place in the city of Tel Aviv. The arbitrator
will not be bound by the rules of civil procedure but will be bound by the law
of evidence and substantive law. The arbitrator will give reasons for his
decision. A judgment upon the arbitration award may be entered in a court in the
Tel Aviv district.

Notwithstanding the aforesaid, should any of the parties to this agreement be
sued by a third party, in any legal proceeding whatsoever, the defendant,
notwithstanding the aforesaid, may add the other party to such judicial process,
and in such event this arbitration agreement will not apply.

The competent court for purposes of the Arbitration Law, 5728-1968, will be the
court located in the city of Tel Aviv.

This section constitutes an arbitration agreement between the parties for all
intents and purposes.

In any matter that does not fall within the jurisdiction of the arbitrator, or
any matter in which this arbitration agreement does not apply, for any reason
whatsoever, exclusive jurisdiction will lie with the competent court in the Tel
Aviv district in Israel.


AMENDMENTS TO THE TERMS

From time to time, NICE may amend these Terms. The amendments will become
effective immediately upon their initial posting, or as required by law.

You agree to be bound by any of the changes made in these Terms, including
changes to any and all documents, forms and policies incorporated thereto.
Continuing to use the Website will indicate your acceptance of the amended
terms. If you do not agree with any of the amended terms, then you must avoid
from any further use of the Website.


INTERPRETATION

 * The section headings in these Terms are included for convenience only and
   shall take no part in the interpretation or construing of these Terms.
 * Whenever used in these Terms, the term "Including", whether capitalized or
   not, means without limitation to the preceding phrase. All examples and e.g.
   notations are illustrative, not exhaustive.


SEVERABILITY

If any provision of these Terms is held to be illegal, invalid, or unenforceable
by a competent court, then the provision will be performed and enforced to the
maximum extent permitted by law, and the remaining provisions of these Terms
will continue to remain in full force and effect.


SURVIVAL

The provisions of the intellectual property, disclaimer of warranty, limitation
of liability and indemnification Sections, will survive the termination or
expiration of these Terms or the termination of the Website's operation.


CORRECTION OF ERRORS

We put great effort in ensuring the reliability of facts and information that We
Post on the Website. However, errors may sometimes occur. If you think that any
information or publication that We have posted on the Website is erroneous,
contact us at contact.webmaster@nice.com.


CONTACT US

NICE respects the privacy and good reputation of the Website users. If you think
that certain posting or content published on the Website harms or offends you in
any way, you may contact us at contact.webmaster@nice.com, and We will do our
best to provide a prompt response to your complaint.

Last Updated: May 7, 2020


Also of Interest
 * Omnichannel customer service solutions
 * NICE CXone Omnichannel Routing Brochure
 * Digital customer service best practices

Company
 * About Us
 * Careers
 * Global Leadership
 * Media Center
 * Investors
 * Awards
 * Global Office Locations
 * Contact Us
 * NICE Public Safety
 * NICE Actimize

Partners
 * NICE Partners Overview
 * Developer Partners (DEVone)
 * CXone Partner Portal
 * Extra NICE Portal
 * NICE User Group

Customer Support
 * Customer Support Overview
 * CXone Support Login
 * NICE Customer Support

Want to Learn More?
Sign Up for the Newsletter
Stay Connected

 * Terms of Use
 * Site Map
 * Privacy Policy
 * Legal

© 2022 NICE


PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer. More information
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

Cookies Details‎

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

Cookies Details‎

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

Cookies Details‎

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Cookies Details‎


BACK BUTTON BACK

Vendor Search Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label


 * 33ACROSS
   
   HOST DESCRIPTION
   
   VIEW COOKIES
   
   
    * Name
      cookie name


 * 33ACROSS
   
   View Privacy Notice
   
   

Confirm My Choices

Cookies Button


WE USE COOKIES

We use cookies to ensure that we give you the best experience on this website.
If you continue without changing your settings, we’ll assume that you are happy
to receive all on the NICE website. However, if you would like, you can change
your cookie settings at any time. To find out more about how we use this
information, see ourPrivacy Policy.

Accept All Cookies
Reject All
Cookies Settings





HI, HOW CAN I HELP?

Let our first-line bot assist you.

Start chat