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TERMS & CONDITIONS


PRIVACY POLICY

Another Brother is a brand of Massarella & Co Ltd.

Massarella & Co Ltd is committed to the safekeeping of any information shared or
submitted via the use of this website.

This Website Privacy Policy describes how the organisation collects, uses,
discloses, updates, and protects data you provide to us.

Massarella & Co Ltd may collect non-personally identifiable information from you
when you visit this website. This describes information that does not identify
you as an individual. For example:

Technical Information is information that is automatically collected when you
visit Another Brother Website, such as information about your computer or
device, hardware, software, connection information, Internet Service Provider,
browser type and language, operating system, Internet Protocol (IP) address, the
web address of sites you visited before and after visiting the Website, the web
search that landed you on the Website, information collected through cookies and
web beacons and standard server log information. Technical Information is not
personally identifiable information unless it is linked to personally
identifiable information about a specific user.

Aggregate information is anonymous data about individuals that are grouped
together to study a group or category of services or users. Aggregate
Information is not considered personally identifiable information unless it is
linked to personally identifiable information about a specific user.

Massarella & Co Ltd will not give, sell or share your information with anyone.
Your personal details are stored by Massarella & Co Ltd only, and not
transmitted to any other party.

Email Correspondence

Massarella & Co Ltd never sends unsolicited email. You may, however, sign up to
receive periodic advice via email regarding new promotions and competitions,
news and developments, events and reminders of important dates.

Should you wish to stop receiving these emails, you can elect to be removed from
our mailing list by modifying your subscription preferences. Details on how to
unsubscribe are included with each email we send. You can also unsubscribe or
subscribe by contacting us at hello@anotherbrother.co

 


REFUND POLICY


Returns will be accepted if a non-consumable item is not quite right, as long as
the item is still in its original condition. We do not currently have an
exchange system in place. Non-consumable items should be returned within 14 days
of your order being delivered to request a refund. After this returns period we
do not accept unwanted items. We aim to process refunds within 14 days of
receiving your returned item.

We can only give refunds for a consumable product such as coffee if it’s faulty
or damaged.

CONTACT US:

hello@anotherbrother.co

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HELPFUL LINKS

Terms & Conditions

PUTNEY:

187 Putney Bridge Road
London
SW15 2NZ

SHEPHERDS BUSH:

84 Shepherds Bush Road
London
W6 7PD



Another Brother is a brand of Massarella & Co Ltd.




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