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COVID-19 Global Pandemic


CRAWFORD RESPONDS TO THE CORONAVIRUS

Contact us

The spread of the coronavirus (COVID-19) has significantly impacted the global
business landscape and Crawford is here to help. As always, we are focused on
supporting our clients throughout this uncertain and difficult time. To that
end, we have established this web page as a central hub of information relevant
to the coronavirus and its impacts on global industry. Please check back often
as this page will be updated with new information as it becomes available.

Read Crawford's latest client communication and FAQ

See our list of relevant resources


SUPPORT FOR IMPACTED BUSINESSES

Crawford offers a host of services to support virtually any claims handling
need. Here are a few, key areas where our teams can support specific needs
arising from the global pandemic.

Business reopening
As businesses look to bring employees back to the workplace, a myriad of
challenges await. Crawford stands ready to assist through a host of services
designed to help you safely reopen. Learn more in this white paper.

Business interruption
With a global network of forensic accounting specialists, Crawford is
well-equipped to advise on the insurance impacts of the coronavirus. Find out
more in two white papers — part one and part two.

Cleaning and decontamination
With the largest-network of quality-managed contractors in the world, Crawford's
Contractor Connection can deliver cleaning and decontamination services to
support businesses in environmental hazard response. Learn more >

Commercial property modification
From contactless entry to plexiglass dividers and more, modifying existing
workspaces is one way employers can help create a safer environment, and
Crawford’s Contractor Connection is here to help. Learn more >

Remote claims management
Crawford has invested heavily in innovations such as YouGoLook, TruLook, and
more via a desk adjusting model and is well-positioned to handle a vast array of
claims without an onsite visit. Learn more >

Self-service app (YouGoLook)
Crawford's proprietary self-service app, YouGoLook, guides policyholders and end
users through the claims process from the comfort of their phones. Learn more >

TPA crisis support
Broadspire, Crawford's global third party administrator, is a leader and expert
on the impacts of coronavirus on workers compensation, disability and leave, and
more. Learn more >


RELEVANT RESOURCES

Find COVID-19 related content in our resources section and on our blog. Specific
articles and other materials are called out below.

WEBINARS

 * Expert insights: COVID-19 and claims around the world
   
 * Expert insights: remote claims management in the age of social distancing
 * Expert insights: COVID-19 and its impact on claims
   
 * Staying safe in the field with Dr. Chris Woods
 * COVID-19: restoring with compassion — on-demand webinar
   

WHITE PAPERS AND REPORTS

 * Covid-19 and liability claims
 * What you can do now to minimize business interruption
   
 * Responding to a Market in Flux — What Does the Pandemic mean for the
   Insurance Industry?
   
 * Data-driven - fire
 * Unemployment insurance in an era of exceptional circumstances
   
 * 5 Key components to successful claims management during a crisis
   
 * Five steps to a safer reopening
 * Coronavirus and business interruption
 * COVID-19 Workers Compensation regulatory updates
 * Coronavirus - Families First Act Solution
   
 * The insurance impacts of the 2019 novel coronavirus
 * The workers compensation impacts of the 2019 coronavirus
 * Crawford's novel coronavirus survey and its impacts
   
 * Pandemic: a plan of action

BLOG POSTS

 * A unified approach to restoring construction activity in the face of
   exceptional challenges
   
 * A trip of a lifetime
   
 * Transitioning to a new norm
   
 * It’s business as usual at the Crawford contact center
   
 * The COVID-19 pandemic’s short-term effect on intermittent FMLA claims
   
 * COVID-19: Don’t get lost in the data
   
 * Operating effectively through adversity
   
 * Broadspire leverages data analytics to help manage COVID-19 claims
   
 * Crawford leadership discusses COVID-19 and its impact on claims
   
 * Theft and vandalism claims are on the rise
   
 * Case study: Decontamination services are aiding businesses before and after
   COVID-19 exposure
   
 * The COVID-19 crisis: restoring with compassion
 * COVID-19: remote working poses an elevated cyber threat
 * Back to work: Crawford China reopens after coronavirus shutdown
 * Handling on site claims in the age of social distancing
 * Broadspire Compliance Corner: Families First Coronavirus Response Act signed
   by President Trump
 * The coronavirus and its impact on mergers and acquisitions
 * Coronavirus (COVID-19) and international travel

FAQ AND CORPORATE RESPONSE

 * Global client communication and FAQ
 * Coronavirus disability and leave FAQ
 * [VIDEO] Crawford helps combat COVID-19 by flattening the curve

PRESS RELEASES AND MEDIA

 * Crawford Contractor Connection launches Commercial Property Modification
   Service
   
 * Crawford Contractor Connection expands Decontamination Service
   
 * Crawford TPA: Broadspire announces new Crisis Support Solution
 * Crawford & Company creates coronavirus claims instruction and technical
   support desk

SERVICES AND SOLUTIONS

 * Reopen and restore
   
 * Remote claims management
 * Cleaning and decontamination
 * Commercial property modification
 * Coronavirus Families First Act Solution
 * Broadspire's crisis support solution
 * YouGoLook self-service app


HERE FOR YOU

Support is available around the world and our claims intake centers are
receiving claims 24/7 without interruption.

Additionally, representatives are on call to answer your queries about the
claims impact of COVID-19 and to offer strategic guidance as you navigate this
challenging time. Please use the contact us button at the top of this page to
submit a consultation request, or feel free to reach out to any of the global
leaders listed on our COVID-19 response contact page.


See our list of global contacts

White Paper

The insurance impacts of the 2019 Novel Coronavirus

Read More


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