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TORONTO TECHNICAL SUPPORT
TECHNICAL SUPPORT FOR TORONTO BUSINESS OWNERS – 416-244-8562

Feb 12
11

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Click here to get a great <a href=”http://www.mxguarddog.com”>Enterprise spam
filter</a>

Posted in Tech Tips by Toronto Technical Support Admin. No Comments

Dec 11
11

IPHONE 4 – HOW TO SAVE AND RE-OPEN DRAFT EMAILS + HOW TO FORWARD EMAILS.

I’ve been a blackberry user for a long time, so when recently my blackberry
phone died, I had a choice between the Blackberry Torch and the iphone 4 amongst
replacement choices. For the “cool factor” I went with the iPhone despite my
reservations about losing my beloved qwert, feelable keyboard.
One of the first frustration I had with the iPhone was trying to figure out how
to Save draft messages. It is simple but most definately not Intuitive. You hit
the REPLY Button —–

then once you’re done typing you have to hit CANCEL ! it will then give you the
choice to DELETE or SAVE the DRAFT. —————

And that is how you save a draft email on the iPhone.

Now to re-open a saved iPhone Draft Email Simply Hold the COMPOSE symbol. ————–

To FORWARD emails.

Hit Reply Symbol and it will give you the choice to REPLY or FORWARD.

———————–

Posted in Tech Tips by Toronto Technical Support Admin. No Comments

Feb 11
1

HOW TO VIEW PSD FILES FROM EXPLORER – THUMBVIEW OF PSD FILES.

Every now and then you might find yourself dealing with an image file formatted
in PSD ( or more likely a whole bunch of psd files). Adobe or Windows has no
built-in way to “preview” these files without opening the Full Adobe Photoshop
Application.

Well, here is how you get those little preview thumbnails activated.

This takes less than 5 minutes to set up your PSD files to show the preview
thumbnails. Just follow these steps;

First, You SHOULD make a backup of your system using System Restore ( TURN IT ON
! if you don’t have it on – it can be a lifesaver). While you’re at it you
should backup your registry too! See Here on How to Do that !

1. Download psicon.dll from Here

2. Unzip it anywhere in your PC (You should have 3 files. psicon.dll,
psicon.dll.reg and read me.txt)

3. Copy the psicon.dll to the following path:

> C:\ProgramData\Adobe\psicon.dll
> Or
> C:\Program Files\Common Files\AdobeShell

Just a heads up, You might need to create the Shell folder, in Adobe directory.

4. After copying, execute the psicon.dll.reg file.

5. Click OK, for the info window that pops up to tell us that the registry key
has been copied.

Done. See, no more than 5 minutes!

Go to any folder containing PSD files, and choose Thumbnails from the View menu.
You should now be able to view the thumbnails for PSD files, just as you see
thumbnails of images.

Posted in Tech Tips by Toronto Technical Support Admin. No Comments

Jan 11
20

HOW TO ENABLE OR RE-ENABLE HIBERNATE IN WINDOWS VISTA / WINDOWS 7

Thanks to a Post at
http://www.howtogeek.com/howto/windows-vista/re-enable-hibernate-option-in-windows-vista/

If you’ve found that your Hibernate option is missing from Windows Vista, it
might be from running the disk cleanup wizard and removing the hibernate files.
Turning it back on is very simple.

Type cmd into the start menu search box, and use Ctrl+Shift+Enter to open in
administrator mode. You can also right-click the item in the menu and choose Run
as Administrator.

From the command prompt, type in the following command:

> powercfg /hibernate on

You’ll have to restart your computer before it will take effect.

Update: Alternative Method

An alternative method with more steps was suggested by Shane in the comments. If
the above doesn’t fix your problem, you can use these steps.

* Go to the command prompt icon in the Start menu under Accessories and right
click the icon: click “Run as administrator”.
* Paste: “powercfg.exe /hibernate on” and hit Enter and also paste “powercfg -h
on” and hit enter just to be safe.
* Open Control Panel and type in “Hibernate” in the Search.
* Click “Turn hibernation on or off”
* Click “Change advance power settings”
* Scroll to and expand the “Sleep” option.
* Select “Off” to the “Allow hybrid sleep” option.
* Scroll to and expand the “Power buttons and lid” option.
* Select “Hibernate” for the “Sleep button action” option. 10. Select
“Hibernate” for the “Start menu power button” option.

Hopefully one of these methods will solve your problem!

Posted in Tech Tips by Toronto Technical Support Admin. 3 Comments

Jan 11
18

VISTA STUCK ON REBOOT LOOP “CONFIGURING UPDATES STAGE 3 OF 3 0%”

This is one of those extremely frustrating MS things. So here are a couple of
solutions.

A. IF YOU DO NOT HAVE A RESTORE POINT

1. Insert your Vista CD/DVD into your drive and boot from it. (Alternately, you
can hit F8 before windows loads. )
2. Select “Repair your Computer” from the list. ( NOTE YOU HAVE TO HAVE the
Administrative login for the computer)
3. Select “Command Prompt” from the recovery choices.
4. At the command prompt change your directory type the following
- C:
- cd\Windows
- cd WinSxS
5. Type:
- del pending.xml
6. Exit and reboot
** YOU MAY SEE THE Message of “configuring updates stage 3 of 3 0%” Again ….
LET IT FINISH – It should take you to your login.
and you’re all set.

B. THESE METHODS ASSUME YOU HAVE A RESTORE POINT
http://support.microsoft.com/kb/949358

METHOD 1: START WINDOWS WITH THE WINDOWS INSTALLATION DISC, AND THEN USE THE
REPAIR FEATURE

Note If your computer is not configured to start from a CD or from a DVD, see
the documentation that was included with the computer for instruction about how
to continue, or go to method 2, “Start the computer in safe mode, and then use
the system restore feature.” If you continue with this method, you may have to
change the computer basic input/output system BIOS settings.

When you start your computer by using the Windows installation disc, you can
perform system recovery options on startup. To do this, follow these steps:

Note If Windows was preinstalled on the computer, you may not have the Windows
installation disc. If you do not have it, go to method 2.

Start Windows :

1. Insert the Windows Vista installation disc in the drive, and then restart
the computer.
2. When you are prompted to start from the disc, press any key.
3. When you are prompted, configure the Language to install, Time and currency
format, and Keyboard or input method options that you want, and then click
Next.
4. On the next page, click Repair your computer.

Select a restore point:

1. On the System Recovery Options page, click the version of the Windows
operating system that you want to repair, and then click Next.
2. On the System Recovery Options page, click System Restore.
3. On the System Restore page, click Next.
4. Select a restore point at which you know that the operating system was
working, and then click Next.The restore point should be a date before the
first time that you experienced the problem that is described in the
“Symptoms” section. To select a date, use the Choose a different restore
point option, and then click Next.
5. If you are prompted to specify which disk to restore, select the hard disk
on which the operating system is installed, and then click Next.
6. On the Confirm your restore point page, click Finish.
7. When the restoration process is complete, click Restart.

Note To prevent this problem in the future, see the steps in the “More
Information” section to manually install the update for Windows.

Note For more information about how to use the System Recovery options, visit
the following Microsoft Web site:

For Windows
Vistahttp://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx#EX
(http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx#EX)
For For Windows
7http://windows.microsoft.com/en-us/windows7/Startup-Repair-frequently-asked-questions
(http://windows.microsoft.com/en-us/windows7/Startup-Repair-frequently-asked-questions)

These Web sites include options to use when the manufacturer has installed the
System Recovery options on the computer.

If this method worked for you, you are finished. If method 1 did not work or if
you do not have the Windows installation disc, try method 2.

Back to the top

METHOD 2: START THE COMPUTER IN SAFE MODE, AND THEN USE THE SYSTEM RESTORE
FEATURE

Starting your computer in safe mode prevents several software programs and
drivers from starting. This can help troubleshoot the system problem.

To start your computer in safe mode and use the System Restore feature, follow
these steps.

Start in safe mode:

1. Make sure that there are no floppy disks, CDs, or DVDs in the computer, and
then start the computer.
2. Use one of the following procedures, as appropriate for your situation:
* If a single operating system is installed, press and hold the F8 key as
the computer starts. You must press F8 before the Windows logo appears. If
the Windows logo appears, turn off the computer and then restart it.
* If more than one operating system is installed, use the arrow keys to
highlight the operating system that you want to start in safe mode, and
then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to select the safe
mode option that you want, and then press ENTER. Any of the safe mode
options will work.

Use the System Restore feature:

1. Click Start, type system restore in the Start Search box or Search programs
and files, and then click System Restore under the Programs section.
Collapse this imageExpand this image

If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue.

2. On the System Restore page, click Next.
3. Select a restore point at which you know that the operating system was
working, and then click Next.The restore point should be a date before the
first time that you experienced the problem that is described in the
“Symptoms” section. To select a date, use the Choose a different restore
point option, and then click Next.
4. If you are prompted to specify the disk to restore, select the hard disk on
which the operating system is installed, and then click Next.
5. On the Confirm your restore point page, click Finish.
6. When the restoration process is complete, click Restart.

And that should be it.

Posted in Tech Tips by Toronto Technical Support Admin. 1 Comment

Jan 11
15

HOW TO REPLACE APC – RBC-32 & RBC-33 BATTERY

REPLACGING RBC-33 FOR BACKUPS1200VA

Posted in Tech Tips by Toronto Technical Support Admin. No Comments

Dec 10
1

100% TAX DEDUCTION ON COMPUTERS

IT IS ABSOLUTELY THE BEST TIME TO PURCHASE COMPUTER EQUIPMENT
OR UPGRADE YOUR SYSTEMS,
WHY ?

Let me explain…

#1. Take A MASSIVE Tax Deduction. In fact, 100% !! because thanks to the 2009
Federal Budget, 100% of your network upgrade or new computer cost is tax
deductable! Doesn’t matter what you buy, Laptops, Desktops, Printers, Servers
and Firewalls, It doesn’t matter what Brand, Dell, HP, Apple. It’s all Eligible.
You know you’ve been thinking about upgrading or purchasing some new equipment
soon anyway, so you might as well do it NOW. The DEADLINE is January 31st, 2011.

#2. You’ll Get FREE IT Services. Thanks to Microsoft’s “Big Easy” promotion,
Microsoft will pay for some or all of the work it takes for us to install and
support your upgraded network, up to $10,000.

#3. You’ll Take An Additional Tax Deduction And Save On Disposing Of Old
Equipment. As part of this deal, we’ll completely take care of any old equipment
you have (PCs, laptops, servers, etc.). We have partnered with an Amazing
Charity called Little Geeks ( more info at www.littlegeeks.org). As mentioned
before, this charity collects, refurbishes and re-distributes donated computers
to children in need. We will securely wipe, clean and then send your donated
Computers to Little Geeks. These computers are given free of charge, and are
coupled with an Internet connection at the child’s home. The Charity will issue
a charitable Donation receipt for you. This is a Great way to help out AND take
another write off for a charity donation!

But That’s Not The Only Way You’ll Save Money…

Manufacturers and Vendors Are ALSO Giving HUGE Discounts, Rebates and Incentives
to Ensure Their Sales Do Not Suffer Due to The Current Economic Climate…

Most IT vendors and manufacturers are offering really incredible rebates and
discounts on equipment this year in a last ditch effort to just maintain their
current level of annual sales. After all, they gotta survive in these
recessionary times also!

Again, if your group is even vaguely considering a network upgrade or new IT
equipment in 2011, THIS IS ABSOLUTELY THE TIME to do it. You can not only get
better deals on software and equipment, but you can also get the tax savings
making this a double dip on saving money.

OK, SO WHAT’S NEXT ?

Well, it’s really Simple. Just fill out the form below or give us a call at
1-877-444-1004 x-6 and we can discuss all your IT requirements and get you setup
with Your new Computer Equipment before the deadline.
[contact-form 1 "Contact form 1"]
But, Here’s How We’re Going To “Sweeten The Pot” And Help You Save Even MORE
Money

In the spirit of saving YOU money, we’ve decided to “sweeten the pot” for
clinics that engage our services to upgrade their network before January 31,
2011;

1. If you Do NOT have an In-house or Regular IT partner, We will give you 2
FULL MONTHS of our MeditTotalCare™ — a $3,000+ value – absolutely FREE to
any Client that upgrades their network with us. All computer networks need
regular ongoing maintenance to keep them running problem free, and with our
MeditTotalCare™ , you’ll not only enjoy faster and more reliable service
from your computer network, but you’ll gain incredible peace of mind knowing
that your network and the data it holds is safe from loss, corruption,
downtime, viruses, hackers, spyware, and a host of other problems.
2. IF you DO Have an in-house or a Regular IT partner, AND you give us an
opportunity to provide you with a competitive quote, we will offer you 100%
Free Consulting on your IT options for upgrading, replacing or otherwise
improving your current computer systems. Unlike most IT firms, We Do Not
Offer this service for Free, prospective clients PAY fully for this type of
expertise and advice.
3. When you place an order with us, We’ll send you one of the following
FREEiPhone, or iPad. These are incredible tools for Healthcare Managers or
providers.

Again it’s really Simple. Just fill out the form below or give us a call at
1-877-444-1004 x-6 and we can discuss all your IT requirements and get you setup
with Your new Computer Equipment before the deadline..

Yours in saving money,

A.I

Remember that we DO NOT have to actually complete the upgrade before the end of
January, just need to process your upgrade purchases. And the ONLY way to take
advantage of the discounts and tax breaks that I’ve outlined in this letter is
to act by January 31st. After that, all bets are off and you will be forced to
pay full price for all upgrades, new equipment and support!

[contact-form 1 "Contact form 1"]

Posted in Tech Tips by Toronto Technical Support Admin. No Comments

Oct 10
8

HOW DO I PUT WINDOWS 7 AND XP BOTH ON MY LAPTOP?

GoCanadaGo asked:

Hi, i really need some help here. I am starting to work for sunlife financial
tomorrow and need my laptop to run windows xp for their software. Currently i
have windows 7 installed. I want to know if I can split my hard drive and when
computer boots I can choose xp or windows 7. So I can use xp for work and
windows 7 for home. Since i don’t have the cd for windows 7 I don’t want to
remove it completely. Any suggestions and help would be appreciated!

Baby Sleep Tonight
Tags: Laptop, Windows Software, Xp Windows
Posted in Toronto Computers by Toronto Technical Support Admin. No Comments

Aug 10
8

WHAT IS THE DIFFERENCE BETWEEN WINDOWS 7 AND WINDOWS 7 UPGRADE?

ERIC W asked:

I am using Windows XP and I am considering getting Windows 7. I have been
shopping online and I have found Windows 7 and Windows 7 Upgrade. When I think
of an upgrade, I think of it as something to improve something that I already
have. Is this the case with Windows 7 Upgrade? Is it an improvement on Windows
7? If so, why hasn’t the upgrade been integrated with the Windows 7 software?

Baby Sleep Tonight
Tags: Hasn, Shopping Online, Windows Xp
Posted in Toronto Computers by Toronto Technical Support Admin. 1 Comment

May 10
20

ERROR 0X0000006D9 WHEN SHARING A PRINTER

This cryptic error comes up when you try to share a printer accross the network
in Windows 7.

This problem is likely because you have your Windows Firewall Service Stopped or
Disabled. This could be because you’re using Norton, McAfee Or some other
Internet security Application that uses its own firewall software instead of the
Windows built-in firewall.

To fix the problem, just enable the Windows Firewall, Make sure it is running
and Then share your printer and Voila it should work. Once the printer is shared
successfully, Just Stop the Firewall Service and Disable it if you wish.

The quickest way to Confirm if your Windows Firewall is Running or not is to do
the following:

1. Go to START –> RUN –> and type “services.msc” Then hit ENTER or OK
( If you don’t See RUN – Hold the Windows Key on your keyboard,the one next to
the ALT key on the Left, and the letter R at the same time ) This will bring up
the Run dialog box.

2. Once the Services List comes up Scroll Down to find WINDOWS FIREWALL. and
double click on it.

3. This will bring up the Firewall Services Properties. Make the appropriate
change If the service is either Disabled or Stopped. You have to Enable the
service First, then you can Start it.

Now once you have the Service Running, Just share your printer as normal.
And just go back to the Service properties screen and simply Disable/Stop the
service if you’d like.

Posted in Tech Tips by Toronto Technical Support Admin. No Comments

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We Want to Give you 2 Hours of Free Technical Support, To Prove that we can
Finally and forever eliminate your computer headaches.

Name: Email: Phone:

* PAGES

* Moving Offices ?

* RECENT POSTS

* Check out one of the BEST SPAM FILTERING options – and its FREE !
* Iphone 4 – How to Save and re-open Draft Emails + How to Forward Emails.
* How to View PSD files From Explorer – Thumbview of PSD files.
* How to Enable or Re-enable Hibernate in Windows Vista / Windows 7
* Vista Stuck on Reboot Loop “Configuring Updates Stage 3 of 3 0%”

* Home
* Moving Offices ?

* facebook
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* TORONTO BUSINESS OWNER’S GUIDE FOR SIMPLE HEADACHE FREE TECHNICAL SUPPORT

* TORONTO DATA PROTECTION FOR BUSINESSES

- Backup your Entire Server and everything on it - Do this COmplete Backup
EVERY 15 mins - Recover your Server, not in days but in about 30 Minutes.
http://www.nexusbdr.com

* Footer Right Content
To replace this, go to "Widgets" page and add your own widgets "Footer
Right".

Suggested widgets are: Categories, Recent Comments, Banners, Ads, Promotional
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