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What we offer
* VC Deals
Early, growth, and late-stage startups across diverse industries
* Structured Notes
Ready-made solution with set terms and risks
* Virtual Currencies
Wallets to securely and swiftly manage digital assets
* Investment Management
Delegating investment decisions to the experts
* Public Assets
Reach a new level of investment with special offers and lower fees
* Consulting
Designing a personalized investment strategy
Pricing
Plans
* Launch
Always free starter account
* Growth
Premium account with extra features and discounts
* Wealth
Individual approach with a personal manager and tailored services
Learn
* FAQ
Everything about investing with Raison and more
* Blog
Latest news, updates, and analytics from our team
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Wealth Solutions
Asset Management
Consulting
Structured Notes
Analytics
Read in blog
Investing like Sam Altman,
CEO of OpenAI.
Discover
Venture Deals
Stocks & ETF
Virtual Currencies
FAMILY OFFICE
IN YOUR POCKET
Comprehensive solutions, from launching an investment path
to growing the existing wealth.
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30,000+
Users from 34 countries
10+ years
Investments experience
$700M+
Trading turnover
More about us
WHAT WE OFFER
A UNIQUE SET OF
INVESTMENT SOLUTIONS
With a personalized approach.
VENTURE INVESTING
IS SIMPLE HERE
Access to top-tier deals in tech industry.
Learn more
Coming Soon
EXPERIENCE
THE POWER
OF
PUBLIC INVESTING
Make smart investments in promising
companies
and watch your portfolio grow.
SECURE
YOUR FUTURE
WITH
VIRTUAL CURRENCIES
Invest in virtual currencies to protect your
wealth
from inflation and secure a stable
financial future.
SERVICES, TOOLS AND
SOLUTIONS TO HELP YOU
INVEST SUCCESSFULLY
Enjoy peace of mind knowing that your
assets are being
handled by our
professional management team.
Learn more
Best Asset Management
Company 2022
Top-10 EU Companies
Top-5 FinTech Startups
STABILIZE YOUR
RETURNS
WITH
STRUCTURED NOTES
Build a stable and reliable source of income
for your future.
TAILORED
CONSULTING FOR
YOUR FINANCIAL
NEEDS
Our financial experts offer guidance and support
to help you plan for a secure financial future.
Coming Soon
MONITOR ALL ASSETS WITH
THE INVESTMENT TRACKER
Revolutionize your investment
management with our innovative
tracker
— manage accounts from multiple
platforms in one
place.
ACCOUNT PLANS
Choose your path
Launch
Basic free plan
Whether you’re a newbie investor or simply exploring your options, this plan is
a great starting point with all our essential features included.
No monthly payment is required. All applied fees can be viewed on our website or
directly in the app.
Growth
Free from a $10,000 portfolio
Early access to new VC listings
Lower commissions
Extended deposit limits
Better exchange rate
Wealth
Customized personally
All in Growth
Personal manager
Exclusive top-tier VC deals
Asset management services
Investment consulting
Structured notes
It doesn't cost you anything
to start with a free account
Try Raison Now
LEARN
Answers
to frequently
asked questions
Placed in one place with care so you don't have to search for it.
Who can use Raison?
Raison is a one-of-a-kind investment platform designed to cater to individuals
with any amount of capital. Our innovative approach integrates cutting-edge
technology to offer a diverse range of investment instruments customized to meet
each investor's unique needs.
Whether you are just starting your investing journey or planning to grow your
existing capital, you can do it with Raison like never before.
What is the minimum amount to invest?
You can start with as little as $10.
What features do I get access to?
When you register, you have a Launch account plan, which is free of charge. You
get access to all the basic investment features you need to get started, such as
our VC Marketplace and virtual currencies.
If you want to access more advanced investment services and features, such as
asset management, structured notes, public investing, financial consulting, and
more, you can upgrade your account plan to Growth or Launch.
Who manages the assets?
Every investor has different needs and preferences when managing their assets.
That's why we offer a range of options allowing you to manage your investments
how you want.
If you prefer to manage your assets and make decisions on each investment,
Raison can provide helpful information to help you make informed investment
decisions on our blog, newsletter, and social media.
If you prefer a more hands-off approach, Raison can manage your assets within
the framework of our trust management services. Our team of experienced
investment professionals will work with you to create a tailored investment
portfolio that aligns with your investment goals and risk tolerance.
For those who want more personalized investment advice, Raison also offers
investment advisory services. Our team of financial advisors can provide you
with expert guidance on a range of investment topics and provide ongoing
support.
Is it all regulated?
We have established a solid legal framework that forms the foundation of our
platform. It enables us to ensure our users' transparency, security, and safety
and gives us the confidence to scale our operations.
We proudly hold various licenses demonstrating our commitment to regulatory
compliance and investor protection. You can check the complete list of our
licenses in the footer area of our website or directly in the app.
BLOG
Noteworthy reads
Original content from Raison.
Company life
•
25 October 2023
Welcome new Raison — family office in your pocket
Raison completes rebranding and presents an updated version of its platform for
investors with ambitious goals.
Company life
•
17 October 2023
Andrew Berezin at the Digital Bridge 2023
Raison's Managing Partner became a participant in the strategic session "Behind
the Wings: Business Angels Speak on the Development of VC Market."
Changelog
•
17 October 2023
Changelog: September 2023
The latest updates of the Raison app and the website
View all articles
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What We Offer
VC Deals
Public Assets
Investment Management
Virtual Currencies
Structured Notes
Consulting
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Growth
Wealth
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© Raison, 2018-2023
Raison means Raison FinTechnologies Inc. and it’s wholly owned subsidiaries
Raison Securities Ltd. (“RKZ”), Raison Asset Management Corp. (“RVG”), UAB
Raison Markets (“RLT”), RSN Finance OÜ (“REE”) and Raison Digital Ltd (“RBZ”).
Brokerage services are provided by Raison Securities Ltd., a registered broker
dealer regulated by Astana Financial Services Authority with license
AFSA-A-LA-2023-0004.
Asset management services are provided by Raison Asset Management Corp.,
authorised by BVI Financial Services Commission as Approved Investment Manager,
Certificate № IBR/AIM/15/0110.
Investment advisory services are provided by RVG registered with U.S. Securities
and Exchange Commission , SEC #801-107170 and RKZ regulated by Astana Financial
Services Authority with license AFSA-A-LA-2023-0004.
Virtual currency exchange services and depository virtual currency wallet
services are provided by UAB Raison Markets, regulated by Lithuanian Financial
Crime Investigation Service.
Money Services (MSB) are provided by REE, registered with Financial Crimes
Enforcement Network (FinCEN), registration № 31000189800715.
The information provided on this website holds solely informative purposes and
does not contain investment and/or any other recommendations. The content can be
changed at the discretion of the copyright holder. The information does not
represent the opinion of Raison or its affiliates and cannot guarantee its
completeness or accuracy. Investments made through the services provided by
Raison should be considered as tools to diversify your current investment
portfolio and should only be made in consultation with an independent qualified
investment and tax advisor. Neither Raison nor its affiliates provide any
investment, tax, legal, or other advice or professional services through this
communication channel. No communications from Raison, through this website or
any other medium, should be construed as an investment recommendation.
Furthermore, nothing on this website shall be considered an offer to sell or a
solicitation of an offer to buy any security to any person in any jurisdiction
where such offer, solicitation, or sale is unlawful.
In case you are unsure about the meaning of the information provided, seek the
guidance of a qualified advisor. Investments made through Raison's services are
speculative and risky. They are suitable for investors who are prepared to
potentially lose all or a part of their investment. Prospective investors should
avoid investing a significant portion of their liquid assets. Investments made
through Raison cannot guarantee the achievement of investment objectives, and
results may fluctuate significantly over the investment period. Past performance
does not guarantee future results.Investors are strongly discouraged from
considering investing solely in one product as a complete investment program.
The share price of funds, as well as investment income, can both rise and fall
and may be affected by fluctuations in exchange rates. The described services
and products may not be intended for US and UK citizens/residents. Shares and
units of foreign issuers may only be available to qualified investors.
All digital securities powered by Raison's technology are offered by the
applicable issuer, and all information related to such digital securities is the
responsibility of the issuer. Raison, its officers, directors, agents, or
employees do not provide any recommendation or endorsement regarding digital
securities powered by Raison's technology. If you have any questions with
respect to legal, financial, or tax matters relevant to your interactions with
Raison, you should consult a professional adviser.
Please be aware that Raison's availability, order processing and execution
speed, liquidity, displayed information, and account access times are influenced
by various factors, including network performance, market volatility and
conditions, order size and type, and other factors. By accessing Raison's
website and any pages thereof, you agree to be bound by our Terms of Use.
TERMS OF USE
[Last updated: October 6, 2022]
PLEASE READ THESE TERMS OF USE CAREFULLY. BY CLICKING TO SIGN UP, OR BY
ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND
ALL TERMS INCORPORATED BY REFERENCE.
If you are accepting these terms on behalf of an entity, you confirm that you
are authorized on behalf of that entity to agree to be bound by these Terms of
Use and all terms incorporated by reference.
1. SCOPE
These are the Terms of Use of RSN Finance OU, Registry code: 14369967, and
all its affiliates or subsidiaries. References in this Agreement to
"Raison", “Raison app”, "we", "our" or "us", are to RSN Finance OU, and
references to "you" or "your", “User”, “Client”, “Customer” are to the
person with whom Raison enters into this Agreement.
These Terms apply to any access and use of our web or mobile apps, our
website at raison.app, our online services, and any of our services related
to or utilizing any of the foregoing, which we refer to in these Terms,
collectively, as “Services,” “Raison Services,” or “our Services”.
By signing up to use an account through raison.app or any of our associated
websites, APIs, or mobile applications (collectively the "Raison Site"),
you agree that you have read, understood, and accept all of the terms and
conditions contained in this Agreement, as well as our Privacy Policy and
Cookie Policy.
2. DEFINITIONS
2.1. Money Laundering – is a set of activities with the property
derived from criminal activity or property obtained instead of such
property with the purpose to:
1. conceal or disguise the true nature, source, location, disposition,
movement, right of ownership or other rights related to such property;
2. convert, transfer, acquire, possess or use such property for the purpose
of concealing or disguising the illicit origin of property or of
assisting a person who is involved in criminal activity to evade the
legal consequences of his or her action;
3. participation in, association to commit, attempts to commit and aiding,
abetting, facilitating and counselling the commission of any of the
actions referred to subsections 2.1.i and 2.1.ii.
2.2. Terrorist Financing – acts of financing of terrorism as defined in
§ 2373 of the Penal Code of Estonia.
2.3. International Sanctions – list of non-military measures decided by
the European Union, the United Nations, another international organisation
or the government of the Republic of Estonia and aimed to maintain or
restore peace, prevent conflicts and restore international security,
support and reinforce democracy, follow the rule of law, human rights and
international law and achieve other objectives of the common foreign and
security policy of the European Union.
2.4. FIU - Estonian Financial Intelligence Unit (FIU) – Estonian
independent government agency preventing of money laundering or terrorist
financing, and detection of elements of a criminal offence.
2.5 FinCEN - Financial Crimes Enforcement Network, US agency to
safeguard the financial system from illicit use, combat money laundering
and its related crimes including terrorism.
2.6. Business Relationship – a relationship of the Provider of service
established in its economic and professional activities with the Client.
2.7. Transaction – fiat money wiring from a Client to the Provider of
service in exchange for virtual currency and vice versa.
2.8. Client – a natural or legal person, who uses services of the
Provider of service.
2.9. Beneficial Owner – is a natural person, who:
1. Taking advantage of his influence, exercises control over a transaction,
operation or another person and in whose interests or favour or on whose
account a transaction or operation is performed taking advantage of his
influence, makes a transaction, act, action, operation or step or
otherwise exercises control over a transaction, act, action, operation
or step or over another person and in whose interests or favour or on
whose account a transaction or act, action, operation or step is made.
2. Ultimately owns or controls a legal person through direct or indirect
ownership of a sufficient percentage of the shares or voting rights or
ownership interest in that person, including through bearer
shareholdings, or through control via other means. Direct ownership is a
manner of exercising control whereby a natural person holds a
shareholding of 25 per cent plus one share or an ownership interest of
more than 25 per cent in a company. Indirect ownership is a manner of
exercising control whereby a company which is under the control of a
natural person holds or multiple companies which are under the control
of the same natural person hold a shareholding of 25 per cent plus one
share or an ownership interest of more than 25 per cent in a company.
3. Holds the position of a senior managing official, if, after all possible
means of identification have been exhausted, the person specified in
clause ii cannot be identified and there is no doubt that such person
exists or where there are doubts as to whether the identified person is
a beneficial owner.
4. In the case of a trust, civil law partnership, community or legal
arrangement, the beneficial owner is the natural person who ultimately
controls the association via direct or indirect ownership or otherwise
and is such associations’: settlor or person who has handed over
property to the asset pool, trustee or manager or possessor of the
property, person ensuring and controlling the preservation of property,
where such person has been appointed, or the beneficiary, or where the
beneficiary or beneficiaries have yet to be determined, the class of
persons in whose main interest such association is set up or operates.
2.10. Politically Exposed Person or PEP - is a natural person who is or
who has been entrusted with prominent public functions including a head of
state, head of government, minister and deputy or assistant minister; a
member of parliament or of a similar legislative body, a member of a
governing body of a political party, a member of a supreme court, a member
of a court of auditors or of the board of a central bank; an ambassador, a
chargé d'affaires and a high-ranking officer in the armed forces; a member
of an administrative, management or supervisory body of a state-owned
enterprise; a director, deputy director and member of the board or
equivalent function of an international organisation, except middle-ranking
or more junior officials.
2.10.1. The provisions set out above also include positions in the
European Union and in other international organizations.
2.10.2. A family member of a person performing prominent public functions
is the spouse, or a person considered to be equivalent to a spouse, of a
politically exposed person; a child and their spouse, or a person
considered to be equivalent to a spouse, of a politically exposed person; a
parent of a politically exposed person.
2.10.3. A close associate of a person performing prominent public
functions is a natural person who is known to be the beneficial owner or to
have joint beneficial ownership of a legal person or a legal arrangement,
or any other close business relations, with a politically exposed person;
and a natural person who has sole beneficial ownership of a legal entity or
legal arrangement which is known to have been set up for the de facto
benefit of a politically exposed person.
2.11. Local Politically Exposed Person or local PEP – a natural person,
provided in section 2.10, who performs or has performed prominent public
functions in Estonia, a contracting state of the European Economic Area or
in an institution of European Union.
2.12. Provider of service – RSN Finance OÜ registry code 14369967,
Roosikrantsi 2-K088, 10119 Tallinn, Estonia with a business location at
Roosikrantsi 11, 10119 Tallinn, Estonia.
2.13. Equivalent Third Country – means a country not a Member State of
European Economic Area but applying an equivalent regime to the European
Union corresponding (AML) framework.
2.14. Virtual currency -‘virtual currency’ means a value represented in
the digital form, which is digitally transferable, preservable or tradable
and which natural persons or legal persons accept as a payment instrument,
but that is not the legal tender of any country or funds for the purposes
of Article 4(25) of Directive (EU) 2015/2366 of the European Parliament and
of the Council on payment services in the internal market, amending
Directives 2002/65/EC, 2009/110/EC and 2013/36/EU and Regulation (EU) No
1093/2010, and repealing Directive 2007/64/EC (OJ L 337, 23.12.2015, pp.
35–127) or a payment transaction for the purposes of points (k) and (l) of
Article 3 of the same Directive.
2.15. Raison Account — customer’s profile with unique ID to which
customer’s personal data, wallets, history of transaction and other
activities are associated. Raison Account is not a payment account, bank
account or any other financial account by means of PSD2, MIFID or any other
EU payment or financial directive.
2.16. App – mobile application for iOS and Android devices as also web
app, available via browser at m.raison.ai.
3. RAISON SERVICES
3.1. Eligibility.
Raison Services are for the use only of the registered account holder. You
agree that the information you provide to Raison during account creation
and any subsequent identity verification processes is accurate and
complete, and will be updated as necessary to keep it so. If you are under
18 years of age, you are not authorized to use Raison Services.
You acknowledge and agree that Raison must conduct all necessary checks
according to the applicable Anti Money Laundering and Counter Terrorist
Financing regulations, in particular but not limited to Know Your Customer
(KYC) checks, before allowing you to use Raison Services.
It is at the sole discretion of Raison whether it will approve the opening
of accounts. Additionally, Raison reserves the right to suspend accounts
temporarily or permanently, including where required or recommended by
applicable governmental, regulatory, or law enforcement requirements or
where you fail to provide sufficient information to verify your identity.
3.2. Virtual Currency Services.
The following services (the "Virtual Currency Services") are provided to
you by Raison:
* One or more hosted virtual currency wallets enabling you to store, track,
transfer, and manage your balances of certain supported virtual
currencies (the "Virtual Currency Wallet" and "Virtual Currency"
respectively).
* A Virtual Currency exchange service wiring fiat money from a Client to
the Provider of service in exchange for virtual currency and vice versa
or a virtual currency against another virtual currency (a "Virtual
Currency Exchange").
In the framework of providing a virtual currency wallet service the
Provider of service generates keys for Clients and keeps Clients’ encrypted
keys, which can be used for the purpose of keeping, storing and
transferring virtual currencies.
Raison Services are regulated by FIU. Raison operates under following
license:
— Providing a virtual currency service, FVT000160.
Raison is registered by Financial Crimes Enforcement Network (FinCEN) as
Money Service Business (MSB). MSB Registration Number: 31000189800715.
3.3. Additional Raison Services. In addition to the core services,
additional services ("Additional Services") may be made available by Raison
to users that fulfil certain eligibility criteria.
We refer to the Raison Virtual Currency Services and Additional Services
together as the "Raison Services".
3.4. Availability of Services. Raison shall use reasonable efforts to make
available, operate, and maintain Raison Services during the term of these
Terms and to permit you to access and use Raison Services in accordance
with these Terms. Raison shall use all reasonable efforts to notify you
promptly of any difficulties experienced by us or other participants with
respect to their access to or the use of Raison Services, but only to the
extent that Raison is aware of such difficulties and reasonably determines
that they are material to your access and use of Raison Services.
Similarly, you shall notify Raison at the soonest possible time in case you
become aware of any material technical failures of or difficulties with
Raison Services or upon becoming aware of any material breach (or any event
which, by giving notice and/or the lapse of time, would constitute a
material breach) of these Terms.
Our Services may evolve over time. This means we may apply changes,
replace, or discontinue (temporarily or permanently) our Services at any
time for any reasonable cause with two days’ notice or without notice in
case of a Force Majeure. In this case, you may be prevented from accessing
or using our Services. If, in our sole discretion, we decide to discontinue
our Services permanently, we will provide you with a notice via our website
and via email.
3.5. Risk of virtual currencies. By using Raison Services you agree to
virtual currency risks, including but not limited to such risks: price
volatility; the legal status of virtual currency is uncertain and
constantly evolving; the virtual currency service is unregulated in most
parts of the world, virtual currency exchanges are vulnerable to cyber
attacks; virtual currency (and the fiat currency used to buy/sell them) are
held in custody by a third party; the virtual currency exchange may suspend
or terminate their service at any time; the functioning of the virtual
currency network is outside our control; and other risks.
4. USER RESPONSIBILITIES
4.1. Identity Verification. You agree to provide us with the information we
request for the purposes of identity verification and the detection of
money laundering, terrorist financing, fraud, or any other financial crime
and permit us to keep a record of such information. You will need to
complete certain verification procedures before you are permitted to use
the Raison Services and your access to one or more Raison Services may be
altered as a result of information collected on an ongoing basis. The
information we request may include certain personal information, including,
but not limited to, your name, address, telephone number, e-mail address,
date of birth, taxpayer identification number, government identification
number, and information regarding your bank account. In providing us with
this or any other information that may be required, you confirm that the
information is accurate and authentic.
You are responsible for ensuring that your personal information in your
account profile is updated and correct, including your email address and
mobile phone number, as well as the KYC data provided.
You authorise us to make the inquiries, whether directly or through third
parties, that we consider necessary to verify your identity or protect you
and/or us against fraud or other financial crime, and to take action we
reasonably deem necessary based on the results of such inquiries. When we
carry out these inquiries, you acknowledge and agree that your personal and
all relevant information may be disclosed to FIU.
Additionally, we may require you to wait some amount of time after
completion of a transaction, before permitting you to use further Raison
Services and/or before permitting you to engage in transactions beyond
certain volume limits.
You are also responsible for maintaining adequate security, control, and
confidentiality of your device access, your account information, including
any personal identification numbers (PINs), passwords, API keys, or other
codes associated with your account and any activity occurring within that
account. The loss or compromise of this information may result in
unauthorized access to your account, which may result in the loss or theft
of any securities, derivatives, and financial instruments held in your
account.
If you believe your account has been compromised, or you need to report a
security incident, or you have experienced any operational problems, or
have a security concern, please contact us immediately at
support@raison.app. We have no responsibility for any loss that you suffer
as a result of failing to comply with this section or failure to follow or
act on any notices or alerts that we may send to you.
5. DEPOSIT, TRANSACTIONS, TRANSFERS, AND WITHDRAWALS
5.1. Loading fiat funds. You may deposit funds into your Raison Account to
use Raison Services at any time during the duration of the contractual
relationship established by these Terms. Funds as means of payment for
virtual currencies will be accepted via bank transfer, debit/credit card
(MasterCard, Visa, etc.), or any other method of electronic money transfer
(where the originator is you) acceptable by Raison from time to time. We
shall credit your Client Account with the relevant amount within one
Business Day after the amount is credited to the bank (or merchant) account
of Raison. Your funds transferred or stored to make transactions are not
held on a deposit account and will not be protected by any Compensation
Scheme or insured.
Raison will not accept third-party or anonymous fiat money payments
(including payments with unnamed bank cards) in favor of your account.
You agree not to open a dispute if the funds were paid by PayPal and/or via
debit/credit card. You agree that no refunds are made via PayPal and via
debit/credit card (except where the refund went through in the form of a
reversal) and with each successful fiat funds payment you agree that
services described in 5.1 are provided in full. If you need to refund the
payment fiat funds you should use the way described in 5.4.
5.2. Virtual currency wallet services. Raison Virtual currency wallet
enables you to send Virtual currency to, and request, receive, and store
Virtual currency from, third parties by giving instructions through the
application or website at raison.app.
5.3. Virtual currency exchange services. To make a Transaction of Virtual
currency (purchase or sell against fiat money or vice versa, or a Virtual
currency against another Virtual currency), you must follow the relevant
instructions on the Raison website or App. Clicking the relevant button you
will be taken through a process that specifies and confirms the buy or sell
order.
Each purchase or sale of Virtual currency is subject to the "Exchange Rate"
for the given transaction. The "Exchange Rate" means the price of a given
supported Virtual currency in another currency (including fiat money or
Virtual currency). The Exchange Rate is stated either as a "Buy Price" or
as a "Sell Price" which is the price at which you may buy or sell Virtual
currency, respectively. You acknowledge that the Buy Price Exchange Rate
may not be the same as the Sell Price Exchange Rate at any given time, you
understand that in some circumstances you need to pay the blockchain fee
which influence the final Exchange Rate and you agree that final Exchange
rate including the transaction fees is provided on the transaction screen
after the exchange is finished.
We do not guarantee the availability of any Exchange Rate. We do not
guarantee that you will be able to buy and / or sell any Virtual currency
on the open market at any particular price or time.
5.4. Withdrawals. Raison will perform withdrawals of your funds not used to
obtain Raison Services, upon an application for withdrawal made via the
Raison Wallet. Upon Raison receiving an instruction from you to withdraw
funds from your Account, we shall refund the said amount within 5 (five)
Business Days, if the following requirements are met:
* the withdrawal instruction includes all necessary information;
* the instruction is to make a bank transfer to your bank account or
Virtual currency to your blockchain address; and
* at the moment of payment, Raison Account prepayment balance exceeds or is
equal to the amount specified in the withdrawal instruction, including
all payment charges.
Withdrawals will only be executed by crediting your personal bank account.
Raison will not withdraw the fiat funds to any other third party or to an
anonymous account.
5.5. Settlement, Reversals. Raison's settlement process is based on public
digital chains operated by a decentralized network of independent third
parties. You acknowledge, agree, and accept that a transaction on Raison
may not be completed, or may be substantially delayed by the network.
Operations can be revoked by either you or Raison unless commitment
transactions are signed and sent to the digital chain. Any transaction is
only final when settled on the digital chain.
6. TRANSACTION LIMITS AND ENHANCED DUE DILIGENCE
6.1. Transactions Limits. The use of all Raison is subject to a limit on
the amount of volume, stated in EUR, you may transact or transfer in a
given period (e.g., daily, monthly, yearly). Your transaction limits may
vary depending on your payment method, verification steps you have
completed, and other factors. We reserve the right to change applicable
limits as we deem necessary.
6.2 Enhanced Due Diligence. Enhanced Due Diligence measures will be taken
in cases where the risk level of the Client or Transaction is higher (e.g.
European Union cross-border Transactions, Transactions where the Client has
no apparent need for it or link with the Transaction etc.). We may require
you to submit additional information about yourself or your business,
provide records, and arrange for meetings with Raison. We reserve the right
to charge you costs and fees associated with such Enhanced Due Diligence
although if we intend to do so, we will notify you in advance. We reserve
the right to take Enhanced Due Diligence measures when you reach a total
turnover of 15,000 EUR in any currency. In our discretion, we may change
your risk level and refuse to raise your limits or we may lower your limits
at a subsequent time even if you have completed Enhanced Due Diligence.
7. FEES
A full list of Raison fees can be found on the website
https://raison.app/pricing
All payment and transfer charges will be borne by you, and Raison is
entitled to debit your Client Account for these charges. You could find all
the fees debited to you account in the application or on a website.
8. SUSPENSION, TERMINATION, AND CANCELLATION
8.1 Suspension, Termination, and Cancellation. We may: (a) refuse to
complete or block, cancel or reverse a transaction you have authorised (b)
suspend, restrict, or terminate your access to any or all of the Raison
Services, and/or (c) deactivate or cancel your Raison Account with
immediate effect for any reason, including but not limited to where:
* We are, in our reasonable opinion, required to do so by applicable law or
any court or other authority to which we are subject in any jurisdiction;
* We reasonably suspect you of acting in breach of this Agreement;
* We have concerns that a transaction is erroneous or about the security of
your Raison Account or we suspect the Raison Services are being used in a
fraudulent or unauthorised manner;
* We suspect money laundering, terrorist financing, fraud, or any other
financial crime;
* If your credit or debit card or any other valid payment method linked to
your Virtual Currency Wallet is declined;
* Use of your Raison Account is subject to any pending litigation,
investigation, or government proceeding and/or we perceive a heightened
risk of legal or regulatory non-compliance associated with your Account
activity;
* You take any action that may circumvent our controls such as opening
multiple Raison Accounts;
* You fails to present upon identification or upon updating the previously
gathered data or the taking of DD measures, true, full and accurate
information;
* You or a person associated with the Client does not present data and
documents evidencing of the lawfulness of the economic activities of the
Client, or the legal origin of the funds used in the Transaction; and/or
* The Client uses fictitious persons to carry out the Transaction.
We will also refuse to complete a transaction you have authorised where
there is no sufficient funds in your Raison Wallet to cover the transaction
and (where applicable) associated fees at the time that we receive
notification of the transaction.
If we refuse to complete a transaction and / or suspend or close your
Raison Account, or terminate your use of Raison Services in this way, we
will (unless it would be unlawful for us to do so) provide you with notice
of our actions. In the event that we refuse to complete a transaction and /
or suspend your Raison Account we will lift the suspension as soon as
reasonably practicable once the reasons for refusal and / or suspension no
longer exist. However, we are under no obligation to allow you to reinstate
a transaction at the same price or on the same terms as the suspended,
reversed or cancelled transaction.
We may suspend, restrict, or terminate your access to any or all of the
Raison Services and/or deactivate or cancel your Raison Account, without
reason by giving you two months notice. You acknowledge that our decision
to take certain actions, including limiting access to, suspending, or
closing your Raison Account, may be based on confidential criteria that are
essential to our risk management and security protocols. You agree that we
are under no obligation to disclose the details of its risk management and
security procedures to you.
On termination of this Agreement, unless prohibited by applicable law or by
any court or other order to which Raison is subject in any jurisdiction,
you may:
* transfer Virtual Currency and/or your Virtual Currency Wallet(s) for
ninety (90) days thereafter; and / or
* transfer fiat money at any point in the six-year period commencing with
the date of the termination of the Agreement.
If we suspend or close your account, or terminate your use of Raison
Services for any reason, we reserve the right to require you to complete
the procedures outlined at Section 4.1. (Identity Verification) before
permitting you with transfer or withdraw any funds.
9. LIABILITY
9.1. Release of Raison. If you have a dispute with one or more users of the
Raison Services, you agree that neither we nor our affiliates or service
providers, nor any of our respective officers, directors, agents, joint
venturers, employees and representatives will be liable for any claims,
demands and damages (actual and consequential) of any kind or nature
arising out of or in any way connected with such disputes.
9.2. Indemnification. You agree to indemnify us, our affiliates and service
providers, and each of our or their respective officers, directors, agents,
employees and representatives, in respect of any costs (including
attorneys' fees and any fines, fees or penalties imposed by any regulatory
authority) that have been reasonably incurred in connection with any
claims, demands or damages arising out of or related to your breach and /
or our enforcement of this Agreement or your violation of any law, rule or
regulation, or the rights of any third party.
9.3. Limitations of Liability. We shall only be liable to you for loss or
damage caused directly and reasonably foreseeable by our breach of this
Agreement and our liability in these circumstances is limited as set out in
the remainder of this section.
(For the avoidance of doubt the term "loss" includes a partial loss or
reduction in value as well as a complete or total loss.)
9.3.1. Liability cap. Except as otherwise provided for in this Agreement,
neither we, nor our affiliates or service providers, nor any of our or
their respective officers, directors, agents, employees or representatives,
will be liable for any amount greater than the combined value of the funds
(fiat and virtual currencies) your Raison Wallet at any given time. Where
we are considering a specific claim relating to a specific transaction this
sum shall be further limited to the amount of the transaction in dispute.
9.3.2. Limitation of loss. In addition to the liability cap at Section
9.3.1. above, in no event shall we, our affiliates or service providers, or
any of our or their respective officers, directors, agents, employees or
representatives, be liable for any of the following types of loss or damage
arising under or in connection with this Agreement or otherwise:
1. any loss of profits or loss of expected revenue or gains, including any
loss of anticipated trading profits and / or any actual or hypothetical
trading losses, even if we are advised of or knew or should have known
of the possibility of the same. This means, by way of example only (and
without limiting the scope of the preceding sentence), that if you claim
that we failed to process a buy or sell transaction properly, your
damages are limited to no more than the combined value of the supported
funds at issue in the transaction, and that you may not recover for any
"loss" of anticipated trading profits or for any actual trading losses
made as a result of the failure to buy or sell.
2. any loss of or damage to reputation or goodwill; any loss of business or
opportunity, customers or contracts; any loss or waste of overheads,
management or other staff time; or any other loss of revenue or actual
or anticipated savings, even if we are advised of or knew or should have
known of the possibility of the same;
3. any loss of use of hardware, software or data and / or any corruption of
data; including but not limited to any losses or damages arising out of
or relating to any inaccuracy, defect or omission of Virtual currency
price data; any error or delay in the transmission of such data; and /
or any interruption in any such data;
4. any loss or damage whatsoever which does not stem directly from our
breach of this Agreement; and / or
5. any loss or damage whatsoever which is in excess of that which was
caused as a direct result of our breach of this Agreement (whether or
not you are able to prove such loss or damage).
9.3.3. Applicable law. The limitation of liability in this Section 9.3 is
subject to any obligations that we have under applicable law and
regulation, including our obligation to exercise reasonable care and skill
in our provision of the Raison Services. Nothing in this Agreement shall
limit our liability resulting from our fraud or fraudulent
misrepresentation, gross negligence, deliberate misconduct, for death or
personal injury resulting from either our or our subcontractor's
negligence.
9.4. No Warranties. The Raison Services are provided on an "as is" and "as
available" basis without any representation or warranty, whether express or
implied, to the maximum extent permitted by applicable law: specifically we
disclaim any implied warranties of title, merchantability, fitness for a
particular purpose and/or non-infringement. We do not make any
representations or warranties that access to the Raison Site, any of the
Raison Services, or any of the materials contained therein, will be
continuous, uninterrupted, timely, or error-free.
We make no representations about the accuracy or completeness of historical
Virtual Currency price data available on the Raison Site. We will make
reasonable efforts to ensure that requests for electronic debits and
credits involving bank accounts, credit cards, and cheque issuances are
processed in a timely manner but we make no representations or warranties
regarding the amount of time needed to complete processing which is
dependent upon many factors outside of our control.
9.5. Safety and Security of Your Computer and Devices. Raison is not liable
for any damage or interruptions caused by any computer viruses, spyware,
scareware, Trojan horses, worms or other malware that may affect your
computer or other equipment, or any phishing, spoofing or other attack. We
advise the regular use of a reputable and readily available virus screening
and prevention software. You should also be aware that SMS and email
services are vulnerable to spoofing and phishing attacks and should use
care in reviewing messages purporting to originate from us. Raison customer
support will never ask to screen share or otherwise seek to access your
computer or account; similarly, we will not ask for your two factor
authentication codes. Always log into your Raison Account through the
Raison Site to review any transactions or required actions if you have any
uncertainty regarding the authenticity of any communication or notice.
9.6. No Liability for Breach. We are not liable for any breach of the
Agreement where the breach is due to abnormal and unforeseeable
circumstances beyond our control, the consequences of which would have been
unavoidable despite all effects to the contrary, nor are we liable where
the breach is due to the application of mandatory legal rules.
10. FORCE MAJEURE
A Force Majeure Event includes without limitation each of the following:
1. Government actions, the outbreak of war or hostilities, the threat of
war, acts of terrorism, national emergency, riot, civil disturbance,
sabotage, requisition, or any other international calamity or economic
or political crisis;
2. Act of God, earthquake, tsunami, hurricane, typhoon, accident, storm,
flood, fire, epidemic, or other natural disasters;
3. Labor disputes and lock-out;
4. Breakdown, failure, or malfunction of any electronic, network, and
communication lines (not due to the fault of Raison);
5. Any event, act, or circumstances not reasonably within Raison’s control
and the effect of that event or events is such that Raison is not in a
position to take any reasonable action to cure the default.
11. DATA PROTECTION AND RECORD KEEPING
11.1. Personal Data. You acknowledge that we may process personal data in
relation to you (if you are an individual), and personal data that you have
provided or in the future provide to us in relation to your employees and
other associated or other individuals, in connection with this Agreement,
or the Raison Services. Accordingly, you represent and warrant that:
* your disclosure to us of any personal data relating to individuals other
than yourself was or will be made in accordance with all applicable data
protection and data privacy laws, and those data are accurate, up to date
and relevant when disclosed;
* before providing any such personal data to us, you have read and
understood our , attached to this Agreement and a copy of which is also
available at Privacy Policy, and, in the case of personal data relating
to an individual other than yourself, have (or will at the time of
disclosure have) provided a copy of that Privacy Policy (as amended from
time to time), to that individual; and
* if from time to time we provide you with a replacement version of
the Privacy Policy, you will promptly read that notice and provide a copy
to any individual whose personal data you have provided to us.
11.2. Data retention period. Raison will keep records containing your
personal data, trading information, account opening documents,
communications, and anything else which relates to you in accordance with
applicable laws, but at least for five years after termination of these
Terms.
11.3. Identification and management of risks of technology and services.
Provider of service uses safe technological solutions and implements
physical and personal measures to keep safety of customers accounts
described in internal policies according to current regulations.
12. PROHIBITED ACTIVITIES AND USES
12.1. Prohibited use.
You agree that you will not use Raison Services to perform any type or sort
of illegal activity or to take any action that negatively affects the
performances of Raison Services. The specific types of use listed below are
representative, but not exhaustive. If you are uncertain as to whether or
not your use of Raison Services involves a Prohibited Use, or have
questions about how these requirements apply to you, please submit a
request to our support team.
By opening a Raison Account, you confirm that you will not use your Account
to do any of the following:
* Unlawful Activity:Activity which would violate, or assist in violation
of, any law, statute, ordinance, or regulation, sanctions programs
administered in the countries where Raison conducts business; publish,
distribute or disseminate any unlawful material or information
* Abusive Activity:Actions which impose an unreasonable or
disproportionately large load on our infrastructure, or detrimentally
interfere with, intercept, or expropriate any system, data, or
information; transmit or upload any material to the Raison Site that
contains viruses, trojan horses, worms, or any other harmful or
deleterious programs; attempt to gain unauthorized access to the Raison
Site, other Raison users Accounts, computer systems or networks connected
to the Raison Site, through password mining or any other means; use
Raison Account information of another party to access or use the Raison
Site, except in the case of specific Merchants and/or applications which
are specifically authorized by a user to access such user's Raison
Account and information; or transfer your account access or rights to
your account to a third party, unless by operation of law or with the
express permission of Raison
* Abuse Other Users:Interfere with another individual's or entity's access
to or use of any Raison Services; defame, abuse, extort, harass, stalk,
threaten or otherwise violate or infringe the legal rights (such as, but
not limited to, rights of privacy, publicity and intellectual property)
of others; incite, threaten, facilitate, promote, or encourage hate,
racial intolerance, or violent acts against others; harvest or otherwise
collect information from the Raison Site about others, including without
limitation email addresses, without proper consent
* Fraud:Activity which operates to defraud Raison, Raison users, or any
other person; provide any false, inaccurate, or misleading information to
Raison
* Gambling:Lotteries; bidding fee auctions; sports forecasting or odds
making; fantasy sports leagues with cash prizes; internet gaming;
contests; sweepstakes; games of chance
* Intellectual Property Infringement:Engage in transactions involving items
that infringe or violate any copyright, trademark, right of publicity or
privacy or any other proprietary right under the law, including but not
limited to sales, distribution, or access to counterfeit music, movies,
software, or other licensed materials without the appropriate
authorization from the rights holder; use of Raison intellectual
property, name, or logo, including use of Raison trade or service marks,
without express consent from Raison or in a manner that otherwise harms
Raison or the Raison brand; any action that implies an untrue endorsement
by or affiliation with Raison.
12.2. Prohibited Businesses
In addition to the Prohibited Uses described above, the following
categories of businesses, business practices, and sale items are barred
from Raison Services ("Prohibited Businesses"). Most Prohibited Businesses
categories are imposed by Card Network rules or the requirements of our
banking providers or processors. The specific types of use listed below are
representative, but not exhaustive. If you are uncertain as to whether or
not your use of Raison Services involves a Prohibited Business, or have
questions about how these requirements apply to you, please contact our
support team.
By opening a Raison Account, you confirm that you will not use Raison
Services in connection with any of following businesses, activities,
practices, or items:
* Investment and Credit Services:Securities brokers; mortgage consulting or
debt reduction services; credit counseling or repair; real estate
opportunities; investment schemes
* Restricted Financial Services:Check cashing, bail bonds; collections
agencies.
* Intellectual Property or Proprietary Rights Infringement:Sales,
distribution, or access to counterfeit music, movies, software, or other
licensed materials without the appropriate authorization from the rights
holder
* Counterfeit or Unauthorized Goods:Unauthorized sale or resale of brand
name or designer products or services; sale of goods or services that are
illegally imported or exported or which are stolen
* Regulated Products and Services:Marijuana dispensaries and related
businesses; sale of tobacco, e-cigarettes, and e-liquid; online
prescription or pharmaceutical services; age restricted goods or
services; weapons and munitions; gunpowder and other explosives;
fireworks and related goods; toxic, flammable, and radioactive materials
* Drugs and Drug Paraphernalia:Sale of narcotics, controlled substances,
and any equipment designed for making or using drugs, such as bongs,
vaporizers, and hookahs
* Pseudo-Pharmaceuticals:Pharmaceuticals and other products that make
health claims that have not been approved or verified by the applicable
local and/or national regulatory body
* Substances designed to mimic illegal drugs:Sale of a legal substance that
provides the same effect as an illegal drug (e.g., salvia, kratom)
* Adult Content and Services:Pornography and other obscene materials
(including literature, imagery and other media); sites offering any
sexually-related services such as prostitution, escorts, pay-per view,
adult live chat features
* Multi-level Marketing:Pyramid schemes, network marketing, and referral
marketing programs
* Unfair, predatory or deceptive practices:Investment opportunities or
other services that promise high rewards; Sale or resale of a service
without added benefit to the buyer; resale of government offerings
without authorization or added value; sites that we determine in our sole
discretion to be unfair, deceptive, or predatory towards consumers
* High risk businesses:any businesses that we believe poses elevated
financial risk, legal liability, or violates card network or bank
policies
If you are blocked by Raison from accessing Raison Services, you agree not
to implement any measures to circumvent such blocking. Use of our Services
in connection with any transaction involving illegal products or services
is prohibited. Raison compliance service implements regular checks on the
traces of transactions to discourage the use of funds of dubious origin,
including Ponzi schemes, Tor internet, mixers, etc. Raison reserves the
right to suspend your account temporarily or permanently or otherwise
restrict your use of Raison Services if any violation of this section
occurs. Additionally, in case of a participant’s violation, Raison reserves
its legal rights.
12.3. Geographical restrictions
If the Client is from or the seat of a Client being a legal person is
located in a third country, which is included in the list of risk countries
given in internal rules of procedure for prevention of money laundering and
terrorist financing, and compliance with international sanctions the
Provider of Service in it’s sole discretion decides if the Client is
eligible for Raison Service according to due diligence measures taken.
Notwithstanding the above mentioned loading and withdrawal of fiat funds
are totally prohibited for the following countries and territories: Turkey,
United Arab Emirates, Bahrain, American Samoa, Antarctica, French Southern
Territories, Antigua and Barbuda, Burundi, Benin, Bonaire Sint Eustatius
and Saba, Burkina Faso, Bangladesh, Bahamas, Belize, Bermuda, Barbados,
Brunei Darussalam, Bhutan, Bouvet Island, Botswana, Cocos Keeling Islands,
Congo The Democratic Republic of, Cook Islands, Comoros, Cape Verde,
Curacao, Christmas Island, Djibouti, Dominica, Algeria, Ecuador, Egypt,
Western Sahara, Ethiopia, Fiji, Falkland Islands Malvinas, Micronesia
Federated States of, Gabon, Gibraltar, Guinea, Guadeloupe, Gambia, Guinea
Bissau, Equatorial Guinea, Grenada, Greenland, Guatemala, French Guiana,
Guam, Guyana, Heard Island and McDonald Islands, Honduras, Haiti,
Indonesia, British Indian Ocean Territory, Iran Islamic Republic of, Iraq,
Jersey, Jordan, Kenya, Kyrgyzstan, Cambodia, Kuwait, Lao Peoples Democratic
Republic of, Lebanon, Liberia, Libyan Arab Jamahiriya, Saint Lucia, Sri
Lanka, Lesotho, Saint Martin, Morocco, Madagascar, Marshall Islands, Mali,
Myanmar, Mongolia, Mozambique, Mauritania, Montserrat, Martinique,
Mauritius, Malawi, Malaysia, Mayotte, Namibia, New Caledonia, Niger,
Norfolk Island, Nigeria, Niue, Nepal, Oman, Pakistan, Panama, Pitcairn,
Philippines, Palau, Papua New Guinea, Puerto Rico, Paraguay, Palestinian
Occupied Territory, French Polynesia, Qatar, Reunion, Rwanda, Saudi Arabia,
Sudan, Senegal, South Georgia and the South Sandwich Islands, Saint Helena
Ascension and Tristan da Cunha, Sierra Leone, El Salvador, Saint Pierre and
Miquelon, South Sudan, Sao Tome and Principe, Suriname, Swaziland, Sint
Maartin, Syrian Arab Republic, Turks and Caicos Islands, Chad, Togo,
Tajikistan, Tokelau, Timor Leste, Tonga, Trinidad and Tobago, Tunisia,
Taiwan, Tanzania United Republic of, Uganda, United States Minor Outlying
Islands, Holy See Vatican City State, Saint Vincent and the Grenadines,
Virgin Islands US, Vanuatu, Wallis and Futuna, Yemen, Zambia, Aruba,
Afghanistan, Angola, Aland Islands, North Korea, Crimea, Somalia, Russia,
Belarus.
13. CONDITIONAL USE
Express written consent and approval from Raison must be obtained prior to
using Raison Services for the following categories of business and/or use
("Conditional Uses"). Consent may be requested by contacting our support
team. Raison may also require you to agree to additional conditions, make
supplemental representations and warranties, complete enhanced onboarding
procedures, and operate subject to restrictions if you use Raison Services
in connection with any of following businesses, activities, or practices:
* Money Services:Money transmitters, Virtual Currency transmitters;
currency or Virtual Currency exchanges or dealers; gift cards; prepaid
cards; sale of in-game currency unless the merchant is the operator of
the virtual world; act as a payment intermediary or aggregator or
otherwise resell any of the Raison Services
* Charities:Acceptance of donations for nonprofit enterprise
* Games of Skill:Games which are not defined as gambling under this
Agreement or by law, but which require an entry fee and award a prize
* Religious/Spiritual Organizations: Operation of a for-profit religious or
spiritual organization
14. COMPLAINTS AND DISPUTES
14.1. General procedures. In the event that an alleged breach, controversy,
claim, dispute or difference (a Dispute) arises between you and Raison out
of or in connection with these Terms (including but not limited to the
validity, performance, breach, or termination thereof), the parties shall
seek to resolve the matter by negotiation by referring the matter first to:
1. Any member of your executive management in case of legal persons, or you
personally if you are acting as a natural person.
2. In the case of Raison, to the Raison Customer Support Department.
3. If you wish to report an error or a Dispute, you must contact our
support team.
The Following information will need to be included:
1. Your name and surname;
2. Customer Account number (or other identification details);
3. Detailed inquiry description; and
4. The date and time that the issue arose.
If you receive a response from the Support Department but deem that the
matter needs to be addressed further, you may ask the Customer Department
to forward it to the Compliance Department. Both the Customer Support
Department and the Compliance Department shall:
* Send an initial email confirming the receipt of your complaint;
* Try to resolve the matter as soon as reasonably possible; and
* Inform you of the outcome.
Additionally, you must inform Raison about any exchange error within 24
hours from the time of the error. Otherwise, Raison will not be able to
investigate the error. Any exchange error coming from Raison will be
amended where possible. If a situation arises that is not expressly covered
by these Terms, the parties agree to try to resolve the matter on the basis
of good faith and fairness and by taking such action as is consistent with
market practice.
Your right to take legal action remains unaffected by the existence or use
of any complaints procedures referred to above.
14.2. Claims. You agree to use the complaints procedure set out at Section
14.1 of this Agreement before contacting the FIU. You agree to contact the
FIU before filing any claim in a competent court. If you do not follow the
procedures set out in this Section 14 before filing a claim in a court, we
shall have the right to ask the court to dismiss your filing unless and
until you complete the steps outlined above.
14.3. Dispute resolution, place of jurisdiction, and governing law. These
Terms and any other related contractual documents shall exclusively be
governed by and construed in accordance with the substantive laws of
Estonia.
15. CHANGES TO THESE TERMS
The present Terms may change from time to time, including but not limited
to cases of changes in our Services, in technology, in regulation, and for
any other case that Raison deems as appropriate to take measures. In case
of a change, we will provide you notice of such change and by posting the
updated Terms on our website and changing the "Last Updated" date above.
Any amended Terms shall become effective not earlier than 14 days after
they are posted and shall apply prospectively to the use of the Services
upon the effectiveness of such changes. However, in case the changes
address new functions of Raison Services or they are made for any legal
reasons, they shall be of immediate effect. Upon effectiveness of the
change, as described above, the change of Terms shall be considered as
accepted by you in case you continue using the Services. Therefore, in case
you do not agree to any amended Term, you must immediately cease using the
Services.
16. ASSIGNMENT/ENTIRE AGREEMENT
Raison may assign these Terms to its parent company, affiliate, or
subsidiary, or in connection with a merger, consolidation, or sale or other
disposition of all or substantially all of its assets. These Terms,
together with any other agreements that apply to you, constitute the entire
and exclusive agreement between us and you regarding its subject matter,
and supersede and replace any previous or contemporaneous written or oral
contract, warranty, representation, or understanding regarding its subject
matter.
17. CONTACTS
If you have any feedback, questions, or complaints, contact us by
support@raison.app, via our Customer Support webpage at raison.app or using
the App or write to us at RSN Finance OU, Raison Customer Support,
Roosikrantsi 2-K088, Tallinn city, Harju county, 10119.
When you contact us please provide us with your name, address, and any
other information we may need to identify you, your Raison Account, and the
transaction on which you have feedback, questions, or complaints.
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