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Submission: On March 14 via api from US — Scanned from DE
Submission: On March 14 via api from US — Scanned from DE
Form analysis 8 forms found in the DOM
GET https://www.usps.com/search
<form method="get" class="search global-header--search" tabindex="-1" action="https://www.usps.com/search">
<span aria-hidden="false" tabindex="-1" class="input--wrap">
<label tabindex="-1" class="visuallyhidden" for="global-header--search-track-mail-ship">Search USPS.com</label>
<input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-mail-ship" maxlength="256" name="q" type="text">
<div class="autocorrect">
<ul></ul>
</div>
<input tabindex="-1" value="Search" class="input--search search--submit" type="submit">
</span>
</form>GET https://www.usps.com/search
<form tabindex="-1" role="search" method="get" class="search global-header--search track-manage" action="https://www.usps.com/search">
<span tabindex="-1" aria-hidden="false" class="input--wrap">
<label tabindex="-1" class="visuallyhidden" for="global-header--search-track-track-manage">Search USPS.com</label>
<input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-track-manage" maxlength="256" name="q" type="text">
<div class="autocorrect">
<ul></ul>
</div>
<input tabindex="-1" value="Search" class="input--search search--submit" type="submit">
</span>
</form>GET https://www.usps.com/search
<form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search">
<span tabindex="-1" aria-hidden="false" class="input--wrap">
<label class="visuallyhidden" tabindex="-1" for="global-header--search-track-store">Search the Postal Store: Keyword or SKU</label>
<input tabindex="-1" autocomplete="off" placeholder="Search the Postal Store: Keyword or SKU" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-store" maxlength="256" name="q" type="text">
<div class="autocorrect">
<ul></ul>
</div>
<input tabindex="-1" value="Search" class="input--search search--submit" type="submit">
</span>
</form>GET https://www.usps.com/search
<form tabindex="-1" role="search" method="get" class="search global-header--search business-bottom" action="https://www.usps.com/search">
<span tabindex="-1" aria-hidden="false" class="input--wrap">
<label tabindex="-1" class="visuallyhidden" for="global-header--search-track-business">Search USPS.com</label>
<input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-business" maxlength="256" name="q" type="text">
<div class="autocorrect">
<ul></ul>
</div>
<input tabindex="-1" value="Search" class="input--search search--submit" type="submit">
</span>
</form>GET https://www.usps.com/search
<form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search">
<span tabindex="-1" aria-hidden="false" class="input--wrap">
<label tabindex="-1" class="visuallyhidden" for="global-header--search-track-international">Search USPS.com</label>
<input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-international" maxlength="256" name="q" type="text">
<div class="autocorrect">
<ul></ul>
</div>
<input tabindex="-1" value="Search" class="input--search search--submit" type="submit">
</span>
</form>GET https://www.usps.com/search/results.htm?PNO=1&keyword=
<form tabindex="-1" role="search" method="get" class="search global-header--search" action="https://www.usps.com/search/results.htm?PNO=1&keyword=">
<span tabindex="-1" aria-hidden="false" class="input--wrap">
<label tabindex="-1" class="visuallyhidden" for="global-header--search-track-search">Search USPS.com</label>
<input tabindex="-1" autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q global-header--search-track" id="global-header--search-track-search" maxlength="256" name="q" type="text">
<div class="autocorrect">
<ul></ul>
</div>
<input tabindex="-1" value="Search" class="input--search search--submit" type="submit">
</span>
</form>GET https://www.usps.com/search/results.htm?PNO=1&keyword=
<form role="search" method="get" class="search global-header--search" action="https://www.usps.com/search/results.htm?PNO=1&keyword=">
<span aria-hidden="false" class="input--wrap">
<div class="easy-autocomplete search-box">
<label class="visuallyhidden" for="global-header--search-track-mob-search">Enter Search term for Search USPS.com</label>
<input autocomplete="off" placeholder="Search or Enter a Tracking Number" class="search--track-input input--field q fsrVisible global-header--search-track" id="global-header--search-track-mob-search" maxlength="256" name="q" type="text">
<input value="Search" class="input--search search--submit" type="submit">
</div>
<div class="autocorrect">
<ul></ul>
</div>
</span>
</form>GET https://tr.snapchat.com/cm/i
<form method="GET" action="https://tr.snapchat.com/cm/i" target="snap023330028964402771" accept-charset="utf-8" style="display: none;"><iframe id="snap023330028964402771" name="snap023330028964402771"></iframe><input name="pid"></form>Text Content
Informed Delivery Informed Delivery
MENU BACK USPS Shopping Cart Button Shopping Cart Button 3 Items
Go to USPS.com Site Index. Skip to Main Content Skip All Utility Navigation
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INFORMED DELIVERY® BY USPS®
Digitally preview your mail and manage your packages scheduled to arrive soon!
Informed Delivery allows you to view greyscale images of the exterior, address
side of letter-sized mailpieces and track packages in one convenient location.*
* Images are only provided for letter-sized mailpieces that are processed
through USPS' automated equipment
Sign Up for Free
Sign In
1. CREATE YOUR ACCOUNT
Use your personal USPS.com® account or sign up for one today.
2. VERIFY YOUR IDENTITY
Protect your privacy and personal information by verifying your identity and
address.
3. RECEIVE NOTIFICATIONS
View notifications from any smartphone, tablet, or computer.
Sign Up for Free
SECURE ACCESS
Interact with your incoming mail and packages on the secure, online dashboard.
PREVIEW INCOMING MAIL
View grayscale images of the exterior, address side of letter-sized mailpieces
scheduled to arrive soon.*
TRACK PACKAGES
Check the delivery status of packages and when they're scheduled to arrive.
DELIVERY INSTRUCTIONS
Leave delivery instructions if you won't be home to accept a package.
SCHEDULE REDELIVERY
Missed a delivery?
Schedule a package to be redelivered.
MANAGE NOTIFICATIONS
Set up email and/or text notifications to track the delivery status of your
package(s)
DIGITALLY PREVIEW YOUR LETTER-SIZED MAIL.
Informed Delivery provides eligible residential consumers with a digital preview
of their household's incoming mail scheduled to arrive soon.* Users can view
greyscale images of the exterior, address side of incoming letter-sized
mailpieces (not the inside contents) via email or an online dashboard. Check out
our FAQs for more details.
* Images are only provided for letter-sized mailpieces that are processed
through USPS' automated equipment
Sign Up for Free
MANAGE YOUR PACKAGES.
Receive USPS Tracking® updates for incoming packages, provide delivery
instructions, manage notifications, and schedule redelivery.
Sign Up for Free
KNOW WHAT'S COMING ANYTIME, ANYWHERE.
Download the USPS Mobile® App featuring Informed Delivery to view incoming mail
and track incoming packages anytime, anywhere on your smartphone or tablet. It’s
free and available for iOS and Android in your app store.
FREQUENTLY ASKED QUESTIONS
What is Informed Delivery®?
Informed Delivery is a free and optional notification service that gives
residential consumers the ability to digitally preview their letter-sized
mailpieces and manage their packages scheduled to arrive soon. Informed Delivery
makes mail more convenient by allowing users to view what is coming to their
mailbox whenever, wherever – even while traveling – on a computer, tablet or
mobile device. To automate the sortation and delivery of mail, the United States
Postal Service® (USPS) digitally images the front of letter-sized mailpieces
that run through automation equipment. USPS is now using those images to provide
digital notifications to users in advance of the delivery of physical mail.
Informed Delivery benefits the entire household, ensuring that everyone has
visibility into mail and package delivery each day. Informed Delivery allows
users to take action before important items reach their mailbox, while offering
mailers an unprecedented opportunity to engage users through synchronized direct
mail and digital marketing campaigns.
How does Informed Delivery® work? What will I see?
Informed Delivery allows users to interact with their incoming mail and packages
in one convenient, online location. Users receive email notifications containing
grayscale images of the exterior, address side of incoming letter-sized
mailpieces that are arriving soon. These images are also accessible on the
Informed Delivery dashboard at informeddelivery.usps.com. (Images of larger
mail, such as catalogues or magazines, are only provided if the mailer conducts
a synchronized digital marketing campaign.) For items with USPS Tracking®, users
will be able to view delivery status of packages, provide USPS Delivery
Instructions™, manage their notifications, and schedule redelivery from the
dashboard. Most USPS domestic packages tied to the address associated with a
USPS account will be automatically available on the Informed Delivery dashboard.
Users can also receive USPS Tracking updates for incoming packages via separate
email or text notifications. The dashboard displays mailpiece images for a
seven-day period, while package information will display for 15 days after each
package has been delivered. Users can opt-in to receive email or text
notifications with status updates for incoming packages, too.
If I live in a ZIP Code™ where Informed Delivery® is offered, why may my address
still not be eligible for Informed Delivery?
In order for the feature to provide mail images to the appropriate recipient(s),
each multi-unit building on each carrier route must be individually identified
and coded to the unit level. While most addresses are coded at this level, this
coding process, especially in high density areas, is a work in progress. If you
live in multi-unit building and you have successfully registered on usps.com®,
but the sign up process indicates that you do not have an eligible address, we
are unable to offer you the feature until the coding is complete. Please check
back at a later date.
I am unable to sign up for Informed Delivery® since my identity cannot be
verified online. Why can’t USPS® verify my identity online? How do I subscribe
to this feature if I can’t verify my identity online?
Security and privacy are of high importance to USPS. The current Informed
Delivery sign up process requires you to verify your identity. In some cases, an
individual may find that he or she cannot complete online verification. If you
are unable to verify your identity within your Informed Delivery account online,
you may do so at specific USPS locations that provide Identity Verification
Services. To locate the nearest Identity Verification Service locations, please
follow the steps below:
1. Sign in to your personal usps.com® account.
2. Select “Informed Delivery” in the top right of the page
3. Select “Enroll”
4. Select “Informed Delivery”, located in the Account Management section.
5. If you have already failed to verify your identity online in the last 72
hours, you will see “Verify Your Identity” in red font. Select “Enroll in
Informed Delivery”.
6. You will be given the option to pursue In-Person Identity Verification.
Select “Opt-in” under this option.
7. You will see a list of USPS locations offering Identity Verification
Services near your location.
a. In the search box below the table, you may type in a new ZIP Code™
location to search for additional Identity Proofing Facilities.
8. Scroll to the bottom of the list and select “Continue to In-Person
Proofing.” You will be redirected to a page with more information and
receive an email with further instructions.
Please read the information provided on the Informed Delivery page and bring all
required documentation and forms of identification to the Identity Verification
Service facility. If you do not follow the steps above immediately after failing
the identity proofing process, you will need to wait 72 hours before you may
attempt identity proofing again for security purposes.
What does Informed Delivery® cost consumers?
The feature is provided at no additional cost for all Informed Delivery users.
How do I sign up for Informed Delivery®?
Your ability to sign up for Informed Delivery is dependent on living at an
eligible residential address and the ability to verify your identity. You will
also need to create a personal usps.com® account if you do not already have one.
To sign up, follow the instructions below.
1. Go to informeddelivery.usps.com.
2. Select “Sign Up For Free.”
3. Enter your address to determine if it is eligible for Informed Delivery.
a. If your address is not eligible, you may still create an account so you
may use USPS Click-N-Ship® or Postal Store by following the prompts.
4. If your address is eligible, login to your usps.com account and skip to step
5 below. If you do not have a usps.com account, create one and then follow
steps 4a-4d.
a. After you create your usps.com account, select “Informed Delivery” in the
top right of your profile page.
b. Select “Enroll” and scroll down to the Informed Delivery box under
“Account Management”. Click the box to expand it.
c. Select the appropriate boxes to agree to the terms and conditions and
certify your address, then select “Enroll in Informed Delivery” to
continue.
d. Complete the identity verification questions
5. Opt-in to Informed Delivery by selecting “Enroll” and fill out your
username, password, security questions, and contact information to create
your profile.
6. Complete the identity verification process (if you have not already done so
when setting up your usps.com account).
7. You should begin receiving notifications within a week.
How soon after requesting the feature will I get images of my mail and package
notifications?
Activation time for the feature may vary, but typically you will begin to
receive notifications within three business days.
If I successfully signed up, but have not yet received notifications for
packages and/or mail images, what could be happening?
Notifications with mailpiece images will be sent on days when mail is being
processed and delivered to the home. Notifications are not sent on days when
there is no mail to be delivered, or on Sundays or federal holidays. Package
notifications are sent or available online when there is an update on the status
of an incoming package. If you are not receiving notifications, you should check
spam filter settings and the contents of your deleted items or junk email
folder. You should also check the email address designated in your usps.com®
profile. It is advised to add
USPSInformeddelivery@email.informeddelivery.usps.com to email contacts as a
trusted source to help prevent the spam filter from blocking the feature. Email
device and/or provider settings may also prevent or impact the display of
images. Your email provider can give further details on the settings required.
If you are not receiving notifications by email and would like to, check your
Email Opt-In settings on the dashboard at informeddelivery.usps.com. If you
would like to receive text notifications about your packages, go to the
“Settings” tab in your dashboard and enter your mobile number under the Contact
Details section.
Notifications with mailpiece images will be sent on days when mail is being
processed and delivered to the home. Notifications are not sent on days when
there is no mail to be delivered, or on Sundays or federal holidays. Package
notifications are sent or available online when there is an update on the status
of an incoming package. If you are not receiving notifications, you should check
spam filter settings and the contents of your deleted items or junk email
folder. You should also check the email address designated in your usps.com®
profile. It is advised to add USPSInformeddelivery@informeddelivery.usps.com to
email contacts as a trusted source to help prevent the spam filter from blocking
the feature. Email device and/or provider settings may also prevent or impact
the display of images. Your email provider can give further details on the
settings required. If you are not receiving notifications by email and would
like to, check your Email Opt-In settings on the dashboard at
informeddelivery.usps.com. If you would like to receive text notifications about
your packages, go to the “Settings” tab in your dashboard and enter your mobile
number under the Contact Details section.
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