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3 forms found in the DOM

Name: serial — javascript:decodeSerialNum()

<form name="serial" action="javascript:decodeSerialNum()">
  <div id="box"><!-- Open Box -->
    <!--Serial number search field-->
    <div id="findSNbox"><!-- Open Search -->
      <img src="images/huh.png" alt="Where is my serial number?" title="Where is my serial number?" height="18" width="18" id="findSN">
    </div><!-- Close Search -->
    <div class="apple_overlay">
      <h2>How to find your Apple serial number</h2>
      <p>For working Macs, find your serial number as shown.<br>(image does NOT show your serial number, just how to find it)</p>
      <img src="images/findserial.jpg" alt="Find serial number" width="100%">
      <p style="padding-top:10px;">On iPhone or iPad, the serial number is displayed in <span class="highlight">Settings</span>&gt;<span class="highlight">General</span>&gt;<span class="highlight">About</span>.</p>
      <p>If your Mac is not working, you will need to get the serial number off the case. Laptops generally have the serial number either etched on the bottom case, or inside the battery compartment. Most iMacs have their serial number on the
        underside of the main stand.</p>
    </div><!-- findSN -->
    <div id="number"><!-- Open Number -->
      <input class="serialBox" id="serialnum" name="serialnum" title="Decode Mac serial number" onclick="clearField();" value="enter serial number here" data-role="none">
    </div><!-- Close Number -->
  </div><!-- Close Box -->
  <div id="serialerror" class="alert"><!-- Open Alert --> The Serial Number you have entered does not compute… dave… </div><!-- Close Alert -->
  <div id="overlayButton" class="button"><!-- Open Button -->
    <input type="image" src="includes/languages/english/images/buttonserial.png" title="Quote me" alt="Quote me">
  </div><!-- Close Button -->
  <div id="mainloading" style="display:none; text-align:center; padding-bottom:10px; "><img src="images/ajax-loader.gif"></div>
</form>

Name: verify — javascript:view()

<form name="verify" action="javascript:view()">
  <h1>This device has already been booked in.<br>To manage your booking, enter your email address below</h1> <input type="text" class="verifyemail" id="verifyemail" name="verifyemail" title="Enter your email address to view booking."><br>
  <input type="image" src="includes/languages/english/images/buttonview.png" alt="View my booking" title="View my booking">
</form>

<form id="finalForm">
  <div class="fullText">
    <h1>Everything looks fine!</h1>
    <p>Before completing this booking, please double check that all the details listed above are correct. To confirm your acceptance of our quote and to book the collection where applicable, click the box to say that you accept our terms and
      conditions, then click the button below.</p>
  </div>
  <div id="tandcakes">
    <label>
      <div id="tandccheck">
        <div class="uhoh3" id="tandcErr"><!-- Open Uhoh -->
          <img src="images/uhoh.png" alt="Uhoh" height="18" width="18">
        </div><!-- Close Uhoh -->
        <input type="checkbox" name="tandc" id="tandc" data-role="none">
      </div>
      <div id="tandctext">I have read and accept the mac2cash <a href="conditions.php" target="_blank">terms &amp; conditions</a>.</div>
      <div class="clear"></div>
    </label>
  </div>
  <div id="disclaimer" style="display:none;">
    <div class="fullText">
      <p><span class="red">Our auditing body <a href="http://adisa.global" target="_blank">ADISA</a> do not approve the use of courier shipping. It is therefore offered outside the scope of the
          <a href="http://adisa.global" target="_blank">ADISA Certification Programme</a>.</span></p>
    </div>
    <div id="disclaimeroption">
      <label>
        <div id="disclaimercheck">
          <div class="uhoh3" id="disclaimerErr"><!-- Open Uhoh -->
            <img src="images/uhoh.png" alt="Uhoh" height="18" width="18">
          </div><!-- Close Uhoh -->
          <input type="checkbox" name="ADISAdisclaimer" id="ADISAdisclaimer" data-role="none">
        </div>
        <div id="disclaimertext">I accept full liability for any risk of data loss associated with shipping my device by UPS and understand that transfer of custody occurs at the point of delivery to The Bookyard facility. Your device hardware is
          insured during shipping.</div>
        <div class="clear"></div>
      </label>
    </div>
  </div>
</form>

Text Content

United Kingdom



Looking for a safe & simple way to sell your Apple MacBook, iMac, iPhone or
iPad?
You've come to the right place. Sell it simply, safely & swiftly.


HOW TO FIND YOUR APPLE SERIAL NUMBER

For working Macs, find your serial number as shown.
(image does NOT show your serial number, just how to find it)

On iPhone or iPad, the serial number is displayed in Settings>General>About.

If your Mac is not working, you will need to get the serial number off the case.
Laptops generally have the serial number either etched on the bottom case, or
inside the battery compartment. Most iMacs have their serial number on the
underside of the main stand.


The Serial Number you have entered does not compute… dave…




THIS DEVICE HAS ALREADY BEEN BOOKED IN.
TO MANAGE YOUR BOOKING, ENTER YOUR EMAIL ADDRESS BELOW


Box 1 done


YOUR QUOTE

We will pay you
£---.--



YOUR DETAILS





YOUR CONFIRMATION


EVERYTHING LOOKS FINE!

Before completing this booking, please double check that all the details listed
above are correct. To confirm your acceptance of our quote and to book the
collection where applicable, click the box to say that you accept our terms and
conditions, then click the button below.

I have read and accept the mac2cash terms & conditions.


Our auditing body ADISA do not approve the use of courier shipping. It is
therefore offered outside the scope of the ADISA Certification Programme.

I accept full liability for any risk of data loss associated with shipping my
device by UPS and understand that transfer of custody occurs at the point of
delivery to The Bookyard facility. Your device hardware is insured during
shipping.




Failed to book in request.





HOW IT WORKS

Simply enter your Mac, iPad or iPhone serial number and confirm the condition to
get an instant quote. If you want to go ahead, enter your address details and to
make it super-simple, we'll either send UPS to collect on the day you choose or
you can just drop the package into a local UPS Access Point at your convenience.
We even generate the shipping label for you so all you have to do is box it up!
We receive it the next working day, imediately inspect it just to confirm the
condition and then issue payment.

Where you choose to have your device collected, note that collections can be
from any UK mainland address but must be on a working day (Mon-Fri excluding
bank holidays). Your Mac must be boxed, and labeled ready for collection between
9am and 5pm on your requested date. The time of day cannot be specified.

We guarantee to pay for fully working, correctly described devices within 2
working days of your collection/drop-off date where your chosen payment method
is bank transfer (BACS) or PayPal (standard 3.4% PayPal fee for receiving funds
applies). If payment by cheque is requested, we raise your cheque just as
quickly but delivery time depends on Royal Mail. Faulty devices take 1 extra
working day to process. We guarantee to pay the sum quoted provided the
condition and supplied accessories you selected are consistent with the machine
we receive. If they are not, we assume this is unintentional and we will offer
the current online quote price based on the device as we received it.


ABOUT US

The mac2cash.com web site is operated by The Bookyard a Restore plc company, the
Mac recycling & refurbishing company, and supplier of Apple service spares to
the consumer market and repair industry worldwide. Established in 2006, The
Bookyard is part of Restore Technology, an IT Asset Disposal company with the
core values of service and integrity. It was set up to supply quality tested
Apple service spares to consumers and independent computer repair companies by
re-using parts from otherwise faulty Macs. Macs have been purchased via The
Bookyard web site since 2006 and mac2cash.com simplifies and automates the
process to meet the growing demand for both parts and quality refurbished Apple
products.


OUR COMMITMENT TO THE ENVIRONMENT

The mac2cash.com web site is operated by The Bookyard a Restore plc company, an
IT Asset Disposal company who focus on re-use. We are registered as a waste
carrier with the UK Environment Agency (carrier licence number CBDU108470). If
your Mac is disassembled for parts rather than re-sold, any parts or materials
that cannot be re-used in any way are recycled responsibly using
material-specific recycling services including Restore. However, such material
processing still consumes energy and produces waste. We believe that re-use is
the ultimate form of recycling which is why we strive to make every conceivable
part of every Apple product available for the repair of other faulty Apple
products which would otherwise end up being recycled or binned themselves. From
the big parts like logic board & LCDs down to individual screws & key caps, it's
all available on thebookyard.com web store. Keeping one faulty machine out of
the bin and re-using it's working parts can fix a dozen other machines and keep
them from the bin. Although we have expanded into other areas, this recycling
model is still the core of what we do and the reason we do it.


OUR COMMITMENT TO SECURITY

We take your data security very seriously. For full information on our GDPR
compliance, data protection and privacy policies, see our privacy page. We
guarantee that personal data on your machine will not be accessed in any way but
will be securely erased and overwritten imediately once your payment has been
authorised, using a 7-pass overwrite algorythm exceeding the DoD 5220.22-M
specification. Where required for corporate compliance, media can be erased
using Blancco 5 and a closed system certificate of data sanitisation provided.

Your contact details are used solely for the purpose of collecting and paying
for your machine, and will never be used by us for any other purpose or passed
on to any other company unless the machine received is believed to have been
stolen.

We take a hard line on theft and work pro-actively to identify stolen machines
by checking the serial number of every device booked in on mac2cash against
CheckMEND, the largest database of lost or stolen devices in the world which is
used by the UK Police force. If any serial number is flagged as stolen, all
details will be forwarded to the Police.


OTHER FREQUENTLY ASKED QUESTIONS


DO I HAVE TO SEND YOU MY APPLE PRODUCT BEFORE GETTING PAID?

Yes you do. We have to verify that the device is as described before sending
payment. We realise this requires a degree of trust but The Bookyard is a
established and widely respected company and we would not risk damaging our
reputation by being anything other than trustworthy and reliable. If in doubt,
google thebookyard!


DOES MY APPLE PRODUCT HAVE TO BE FULLY WORKING?

No. One of the great things about mac2cash is that it is run by The Bookyard, an
Apple recycling company and specialist Mac parts supplier. We can therefore buy
Apple Macs, iPads and iPhones in pretty much any condition and strip them down
for parts. You obviously won't get as much but our instant quote system allows
you to specify three levels of fault in addition to fully working so that we can
give you the best price.


WILL YOU PAY THE SUM QUOTED?

Yes. Provided you have selected the condition and accessories supplied options
that best describe the Apple product we receive from you, that the product is
complete and not an assembled collection of faulty parts, and provided it is
received by us within 24 days from booking in, we will always pay the sum we
quoted when the device was booked in. Even if there is a minor discrepency, we
take the view that this was probably unintentional and usually still pay the
quoted amount as we have no intention of playing games or upsetting our valued
customers. Obviously if there is a significant discrepency then we reserve the
right to re-quote as I am sure you would expect. See our FAQ on most common
reasons for requoting. Please note that where payment by PayPal is chosen,
PayPal will deduct their normal fees (typically 3.4%) for receiving money from
the sum we send.


WILL I GET PAID IN 48HRS?

You can be paid within 48hrs of collection but this depends on four things; your
chosen payment method, whether your Mac is faulty, whether you accurately
describe it and whether we have to pre-ship you an original Apple box for the
shipment of larger Macs. In most cases your Apple product will be working,
correctly described and sent in your own box. In this event, payment will be
actioned within 48hrs of your chosen collection date. If you requested payment
by PayPal or bank transfer (BACS), the funds will reach your PayPal account
imediately but if you asked to be paid by cheque, we have to post it so it may
take a couple of extra days to get to you. Faulty Macs require one additional
working day to assess. Pre-shipping a box to you will add 2 working days.
Inaccurately described products will delay payment until we are able to agree a
resolution with you.


IS THIS THE BEST PRICE I COULD GET?

Probably not. If you are prepared to sell your Apple product on the open market
i.e. eBay, you may well get a higher price. Our service is designed for those
who don't wish to, or know they will never get around to selling privately and
want a quick, simple and risk-free way of selling their Apple product. Having
said that, being an Apple specialist, we pay higher rates than general computer
trade-in sites.


WHAT DO THE FOUR DIFFERENT WORKING CONDITION OPTIONS MEAN?

"Fully working" means there are no electrical faults or mechanical faults that
affect the functioning of the machine, that it is safe to use & stable when
running, and that all ports and drives are fully working.

"Booting but faulty" means that the machine starts up and loads the operating
system (OS) OK but there are known faults. This would include faulty optical
drive, broken or significantly blemished LCD panel, iPad or iPhone with cracked
screen/digitiser, broken laptop hinges or a malfunctioning keyboard but would
exclude major logic board (motherboard) faults such as faulty RAM sockets or
graphics chips.

"Not Booting" means either the machine is completely dead or it powers on but
will not load Mac OSX/iOS and operate normally. This category excludes any
device that has had liquid spilled on it.

"Liquid Damaged" covers all devices that have any kind of fault and have been
subject to a liquid spill. The price offered is the lowest tier because liquid
can cause extensive damage to almost all internal parts.

Please be honest in your assessment. All machines are inspected and tested
before payment so inaccurate descriptions may result in you being re-quoted and
will delay payment.




WHAT ARE THE MOST COMMON REASONS FOR RE-QUOTING?

Faulty optical drive : The optical/CD drive is one of the most common items to
fail in a Mac because it has moving parts and is prone to getting dust in. When
they fail, they often start with the higher level functions first such as DVD
burning and since many people don't use that function, they may not have been
aware of the fault. Unfortunately, even if the optical drive works for some
functions, if it is faulty in any way then we could not sell the machine as
fully working without carrying our a repair and fitting a new drive and so if
the machine has been booked in as fully working, we will requote as 'Booting but
faulty'.

Not Excellent Condition : Although we are lenient on the subjective matter of
cosmetic condition, when someone has specifically booked a machine in as
excellent condition, we expect it to be in great shape. If it has dents, cracks,
significant scratches or scuffs, we will downgrade the cosmetic condtion and
requote. The 'Excellent Condition' option is there to reflect the fact that in
the parts market, case parts rarely sell unless they are A-grade so we reflect
the additional value by offering a higher price.

Wrong system disks : If a machine is booked in as coming with Retail sysyem
disks but only comes with the disks it shipped with, we will remove the value of
the retail dists from the quote. The system disks that ship with Macs can
generally only be used on that generation of machine whereas upgrade and full
system instals that are bought separately from Apple are special generic
versions which will install on any machine capable of running that system
version. Consequently these 'Retail' versions are much more valuable and our
quote system reflects this.

Cracked Screen/Digitiser : If an iPhone or iPad is booked in as fully working
but the screen glass is cracked, we will requote as 'Booting but faulty'. This
is because the digitiser is a functional part of these devices and a crack in
the glass presents a risk of injury so would have to be replaced before it unit
could be sold as fully working.




DO I NEED TO HAVE THE ORIGINAL BOX?

No you don't, but large desktop Macs do need to be shipped in an original Apple
box with inserts and so we would have to pre-ship a box to you. You will be
informed during the quote process if this is the case. All other Apple products
must be packed in a suitable strong box if the original box is not available.
Detailed packing guidelines will be emailed to you when you complete the
booking. PLEASE ensure you read and follow these instruction. Products damaged
in transit due to inadequate packaging will not be covered by insurance.


WHY CAN'T I SPECIFY THE HARD DISK & MEMORY SIZE?

We designed mac2cash to be as simple and quick to use as possible by only asking
for information that will significantly affect the price we offer. Because
demand and resale value for used memory and hard disks is relatively small and
they therefore would not affect the price we would pay, we do not ask you to
specify them.


CAN I SPECIFY THE TIME OF DAY FOR COLLECTION?

Unfortunately the time of collection cannot be specified and can be any time
between 9am and 5:30pm on the requested day. Someone must be in during those
times to hand over the box and so please specify an address and date when this
will be possible. If this is not possible you can select the UPS Access Point
option which is where we still pay for the shipment and supply you with the
label, but you can drop the package off at your local UPS Access Point at your
convenience. If there is no local UPS Access Point, consider collection from a
work, friend or family member's address.


CAN I LEAVE THE BOX IN A GARAGE, SHED, NEIGHBOUR, UNDER A PLANT POT ETC?

No. To ensure the safety and security of your Mac, iPad or iPhone, if you choose
the collection option, someone MUST be in at the specified collection address on
the requested day to hand over the box in person to UPS. If this is not possible
you can select the UPS Access Point option which is where we still pay for the
shipment and supply you with the label, but you can drop the package off at your
local UPS Access Point at your convenience. If there is no local UPS Access
Point, consider collection from a work, friend or family member's address.


WILL THE UPS DRIVER GIVE ME A RECEIPT?

If you use the UPS Access Point option, you will be given a receipt when you
drop yoru machine off. If you use the Collection option, the UPS driver will
normally not provide a receit. It is usual for the major courier companies not
to issue receipts because the moment they scan the barcoded label on the box
using their hand held computer, the collection data is transmitted live to UPS'
system along with the time and GPS location. This will show on the tracking
information for that parcel.


CAN I SEND MY APPLE PRODUCT TO YOU MYSELF?

Yes you can. If you don't want to use the Collection or UPS Access Point
options, just select 'I will send' from the collection date drop-down list when
entering your details. This allows us to trade-in machines from remote areas and
outlying islands of the UK. Products sent to us are shipped at your own risk and
the quote price is only valid for 24 days.


CAN I TRADE IN AGAINST A NEW PURCHASE?

Yes you can and you get 20% more for your device! If you are interested in
purchasing a new or refurbished Mac, iPhone or iPad from our click4mac.com web
store, just select 'click4mac.com voucher ' as the payment method during booking
and once we have received and checked your device, we will send you a click4mac
voucher code for the quoted sum + VAT which means you get 20% more discount.
Although we can pay you via a partial refund of a recent click4mac purchase, we
recommend either sending us your device and waiting until we have cleared it for
payment before purchasing on click4mac, or if you want to reserve a product,
order it on click4mac but add a note during checkout to ask us not to ship it
until your mac2cash job has been cleared for payment. This is just in case we
discover a problem with your device that you were not aware of and we have to
reduce our offer which can complicate things if you purchased a new device based
on the assumption that you would receive a certain amount for your old device.


WHAT ABOUT MY DATA?

All Macs are booted from an external test drive during inspection and we never
access any data on your hard disk or SSD. As a necessary part of the testing
process, your hard disk or SSD will securely erased if it is fully functional,
or physically destroyed after payment has been made if faulty. Hard drives are
erased using software to execute a 7-pass multiple pattern overwrite algorythm
which exceeds the requirements of the US Department of Defense data sanitization
standard (DoD 5220.22-M). Once complete, data recovery is not possible using any
software tool and the drive will then be re-used.


CAN I BOOK IN LOTS OF DEVICES?

It depends on how many. The service and pricing offered my mac2cash is aimed at
individual machines. If you are booking in more than 5 of any category of device
(desktop, laptop, tablet, phone etc.), you should either contact us to confirm
pricing or visit our corporate IT asset disposal site macITAD.com.


HOW DO I DE-REGISTER MY IPHONE OR IPAD?

To reduce the threat of theft, iPhones and iPads can not be erased or reset
without the permission of the iCloud account holder to which the device is
registered. To de-register from the device iteself, go to Settings, then iCloud,
then Find my iPhone, then turn off Find my iPhone. This will require you to
enter your iCloud/Apple ID password. To de-register from another device or
computer, go to www.icloud.com and log into your iCloud account. Click the
Settings icon and then select the required device from the My Devices section.
From the list that appears, click the X by the device to de-register from your
iCloud account.


HOW DO I DISABLE APPLE STARTUP SECURITY OPTIONS?

In 2018, Apple started using the T2 security chip in it's computers which
provided the option of preventing the device being started up from an external
device or from an un-authorised system. This was a great feature as it makes
these devices far less attractive to thieves. Apple enables these two options by
default but this means that if you send us your computer without disabling them
first, the computer is completely inaccessible and cannot be erased or resold.
If your computer is operational, you must disable these options before sending
it to us. The Secure Boot option must be set to No Security and the External
Boot option must be set to Allow booting from external media. To access these
options, follow Apple's instructions here.


    
  

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© 2012 THEBOOKYARD.COM TRADING AS MAC2CASH, ALL RIGHTS RESERVED. DESIGNED BY
MATT GURU

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