support.menloinc.com Open in urlscan Pro
184.105.252.100  Public Scan

Form analysis
2 forms found in the DOM

GET /check_access_key

<form action="/check_access_key" method="get" id="access_key_form">
  <label id="access_key_pretty:label" for="access_key_pretty" class="accessible">Session Key</label>
  <input type="text" name="access_key_pretty" id="access_key_pretty" value="" size="20" maxlength="20" autocomplete="off">
  <input type="submit" name="access_key_submit" id="access_key_submit" value="Submit" disabled="">
  <img src="/content/loading.gif" alt="" class="hidden" id="session_key_loading_gif" style="display: none;">
  <div id="access_key_error" class="hidden error" style="display: none;"></div>
</form>

Name: issues_menu — POST download_client_connector

<form class="tableless" name="issues_menu" action="download_client_connector" method="post" id="issues_form">
  <div>
    <input type="hidden" name="issue_menu" id="issues:issue_menu" value="1">
    <div>
      <label id="issues:id:label" for="issues:id" class="required">Your Issue</label>
      <span><select id="issues:id" name="id">
          <option value="" selected="selected" disabled="disabled">- Please choose an issue -</option>
          <option value="2">Accounts</option>
          <option value="3">Audio/Visual</option>
          <option value="4">Cybersecurity</option>
          <option value="5">Device Hardware</option>
          <option value="6">Device Management</option>
          <option value="7">Device OS</option>
          <option value="8">Device Software</option>
          <option value="9">Email</option>
          <option value="1">General Request</option>
          <option value="10">Licensing</option>
          <option value="11">Network</option>
          <option value="12">Physical Security</option>
          <option value="13">Printers</option>
          <option value="14">Software System</option>
          <option value="15">Voice/Fax/Intercom</option>
          <option value="16">Webfilter</option>
        </select>
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_name:label" for="issues:internal.customer_name">Your Name </label>
      <span><input type="text" name="internal.customer_name" value="" id="issues:internal.customer_name" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:customer_location:label" for="issues:customer_location">District </label>
      <span><input type="text" name="session.custom.customer_location" value="" id="issues:customer_location" class="issues_menu" size="40" maxlength="100">
      </span>
    </div>
    <div>
      <label id="issues:internal.customer_details:label" for="issues:internal.customer_details">Describe Your Issue </label>
      <span><textarea rows="3" cols="37" name="internal.customer_details" id="issues:internal.customer_details" class="issues_menu"></textarea>
      </span>
    </div>
    <div>
      <label id="issues:issue_menu:label" for="issues:issue_menu"><span class="accessible">Submit your issue and download BeyondTrust Remote Support</span></label>
      <span><input id="issues:submit" type="submit" value="Submit" disabled=""></span>
    </div>
  </div>
</form>

Text Content

Support Portal
English (US)


SESSION KEY

Session Key



ISSUE SUBMISSION

Required field
Your Issue - Please choose an issue - Accounts Audio/Visual Cybersecurity Device
Hardware Device Management Device OS Device Software Email General Request
Licensing Network Physical Security Printers Software System Voice/Fax/Intercom
Webfilter
Your Name
District
Describe Your Issue
Submit your issue and download BeyondTrust Remote Support
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BeyondTrust Remote Support