support.signnow.com Open in urlscan Pro
34.192.102.208  Public Scan

Submitted URL: https://link.signnow.com/r/invite?u=261728487&m=3807481721&t=27830&o=KHttgoI_CLbk3IrIJduuCCvd8EryYvSZBa2tmQV5oGgOZ7PXnQ77...
Effective URL: https://support.signnow.com/help-center
Submission: On July 22 via api from BE — Scanned from DE

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        <p>airSlate inc., 17 Station Street, 3rd Floor,<br>Brookline, MA 02445, USA<br></p>
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Text Content

SUPPORT

 * Overview
 * Help Center
 * Community
 * Release Notes
 * FAQ
 * Academy


 * Support History

 * Support
 * Help Center





SEND TO SIGN

Setting up the signing process from the sender side. Managing invites and their
statuses. Customizing the signing process. Form the request for signature.

 * Send invites via SMS
 * Check invite status
 * How to change the expiration date and reminder on the document that has been
   sent already or expired?
 * How do I use the redirect feature on invite links?
 * How do I set reminders?
 * How to customize invite emails using web and mobile signNow account?
 * How do I use PowerForms?
 * Can I edit documents once they’re signed?
 * What is a signing order and how do I set it up?
 * How to set up dual-factor authentication?
 * How do I set an expiration date for a document that needs to be signed?
 * What are freeform invites and how do I use them?

 * How to request a signer to draw, type or upload a signature?
 * How do I resend an invite to a signer so the signer gets another
   notification?
 * How do I use invite links?
 * How do I use bulk invite?
 * How to set signing order for templates?
 * How do I send a document out for signing?
 * How to add a wet ink signature?
 * How do I cancel an invite?
 * How can I see who signed my document when I use an invite link?
 * Do invite links expire?
 * Add CC (carbon copy) recipients to signing steps.




EDITING DOCUMENTS&TEMPLATES

Creating the signing flow by adding the fillable fields for the signer and
completing the editing before the document is sent for signature/sent to
sign.The processes of setting up the fields and their configuration in the
editor.

 * How do I use Smart Fields/Pre-filled text?
 * How to set up conditional fields?
 * How do I customize field formatting?
 * What are text tags and invite tags?
 * How to use smart fields when sending a bulk invite?
 * I’ve uploaded a PDF to signNow, but some fillable fields are locked. What
   should I do?
 * How do I set validators for fields?
 * How do I use conditional routing?
 * What are fields, labels and prefilled text?
 * What are required fields?
 * How do I delete a role I no longer need?
 * How do I add a signer in the signNow editor?

 * How do I align fields?
 * How do I insert fields into a document?
 * How to Import Fields from one document to another one?
 * How do I use text tags?
 * How do I use the Me (Fill Out Now) section?
 * What are magic fields and how do I use them?
 * How do I use templates?
 * How to request attachments?
 * How do radio buttons work?
 * How do you sign a document before sending it?
 * How do I set up fields, so the signer or completer doesn’t have to re-type
   their answers multiple times?
 * Rotate and delete pages in the editing mode




MY ACCOUNT/ACCOUNT MANAGEMENT

Personal account set up through profile. Email change, password reset, and user
configurations.

 * How do I transfer my admin rights to a new email?
 * How to enable the Signature ID?
 * How do I transfer my admin rights to a new email?
 * How do I change my avatar in signNow?
 * How do I delete my account?

 * How to manage ‘My Account’?
 * How do I change my password?
 * How do I change my email address?
 * How to request payments?
 * How do I contact support?




DOCUMENT MANAGEMENT

Document upload, download, and moving within the signNow account.

 * How do I rename a document in signNow?
 * Migrate documents from DocuSign
 * How to generate a report to get the info about all the documents created from
   this template?
 * How do I transfer templates from an old email address to a new email address?
 * How to manage documents in the redesigned dashboard

 * How to search for documents in your account
 * How to view signed documents/sort documents by status?
 * How to use the trash bin?
 * What is the Audit Trail and Document History and how do I access it?
 * How to upload documents to signNow? What are the upload limits?




FOR SIGNERS

Steps for the signer to jump into the signing process once you have received an
invite to sign.

 * How can signers save a document as a draft on a web signNow application?
 * What devices and browsers to use to make sure that the signing session opens
   smoothly?
 * How do I sign a document?
   * Mobile

 * How do I use the Guide Me settings?
 * How many documents can I attach in signNow?
 * How to make card payments in signNow?




DOCUMENT/TEMPLATE GROUPS

Management and editing of documents combined into a group.

 * Single List Templates + Document Group Templates
 * How do I make signers sign the documents in sequence?
 * How can I edit document groups/ document group templates?
 * How do I use document groups?
 * What’s the difference between document group templates and document groups?

 * How do I send out document group templates for signing?
 * How do I create document group templates?
 * Manage documents and document groups in one Folder
 * Edit all documents in a document group as one document




MOBILE/MOBILE EXPERIENCE

Editing and managing documents via mobile application features.

 * How do I sign my own document on iOS device?
 * How to delete an account on the mobile signNow app?
 * How can signers save a document as a draft on the mobile signNow application?
 * How do I rotate document, delete or add pages?
 * How to use in-person signing?
 * How do I set up push notifications on the signNow mobile app?
 * How to save signatures on a mobile app?
 * What’s a session inactivity timeout in iOS?
 * How do I print from my iPhone?
 * Can I change my pictures to black and white on iOS?

 * How do I create a template on Android?
 * How do I use multiple teams on the iOS app?
 * How do I use signing links on the iOS app?
 * How do I use signNow on iOS?
 * How do I upload a document on Android?
 * How do I use signNow on Android: The basics
 * How does Kiosk Mode work?
 * How does offline signing work?
 * How do I sign a document on Android?
 * How do I change my password from the iPhone or iPad app?




COLLABORATION

Sharing and managing documents/templates via Team. Setting up Organization and
Team management.

 * How to share templates?
 * Do users in my team have to log in?
 * How to create Organization?
 * Customize email branding for your signNow Organizations
 * How to use the Contact List
 * How can I edit shared templates if I am not the owner of the templates?
 * How to start using signNow’s free trial?
 * What image size do I need for custom branding?
 * Can a Team Admin see documents sent by other team members?

 * What is a super admin of Organization?
 * How do I create a team?
 * What is Shared Documents Folder?
 * What is the difference between a user and a team member?
 * Can a team export and archive all documents to a single location?
 * Can I invite another user to my free trial?
 * How do I create a custom logo?
 * Organizations




INTEGRATIONS

signNow direct implementation with external services and applications for
setting up the seamless signing flow.

 * What signNow add-ons we have and how to use them
 * Can I use the pdfFiller integration in signNow?
 * How do I use signNow in Microsoft Word?

 * How do I save documents to Salesforce?
 * How do I export documents to Google Drive, Box, or OneDrive?
 * How do I connect signNow to Salesforce?




API

Build in code solution for users who are looking for a way to implement signNow
in their flow.

 * signNow API
   * How to create a sandbox account
   * signNow API resources





DEALS AND CONTACTS MANAGEMENT

With SignNow contact management, you can easily track the history of all
interactions with your contacts. You can also share needed information with your
team members, add notes, and set up the required tasks.

 * Contacts Management
 * Notes Management
 * Task Management

 * How to Share Contacts
 * The Deals




SUBSCRIPTION&BILLING

Billing information and management. Updating payment information. Monitor the
subscription status and expiration.

 * How to add user to your subscription?
 * How to view and download your invoices from the Admin Console?
 * How can I update my credit card information?
 * How do I cancel my iOS subscription?

 * How do I cancel my subscription?
 * How do I access my billing information?
 * What is your refund policy?




SECURITY&COMPLIANCE

signNow certification and validity as an e-signature solution. Audit trail and
history of document signing. ESIGN compliance.

 * What is SSO, and how do I enable it in signNow?
 * What is advanced threat protection, or ATP?
 * How do I use signNow private cloud and on-premises solutions?

 * Is signNow eIDAS compliant?
 * What is a Digital Certificate?




COMING SOON

Updates and new features

 * Workspace management



DISCOVER THE BASICS OF ESIGNATURE WORKFLOWS WITH FREE SIGNNOW COURSES

View Courses


STILL HAVE QUESTIONS?

Live Support Chat


CONTACT US

Your Email

Select a query category
Subscription & billing
Your Problem

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OUR ADDRESS:

airSlate inc., 17 Station Street, 3rd Floor,
Brookline, MA 02445, USA



Hi 👋 , how can we help?