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Careers

Editors' Pick


MEET AMERICA’S BEST TEMPORARY STAFFING FIRMS 2020

Vicky Valet
Former Staff
I cover the ever-changing workforce, entrepreneurs and executives.
Jul 14, 2020,09:40am EDT|

This article is more than 3 years old.

Credit: Getty Images

When the coronavirus started to spread across the United States in February,
David Savitsky, cofounder and CEO of ATC Healthcare Services, wasted no time
preparing his team. He knew that hospitals in New York City would need support,
and his temporary staffing firm would have a role to play on the frontlines. By
the end of March, his prediction had proved correct, and ATC Healthcare had
staffed New York City hospitals with hundreds of nurses from throughout the
country and increased its business by 35%. “They wanted to do the meaningful,
necessary work to take care of the people who were affected by the pandemic,”
Savitsky says. “Our role is really to find jobs for people, find institutions
that are looking for personnel and facilitate that.”


Ad



ATC Healthcare, based in North New Hyde Park, New York, is just one of more than
10,000 temporary staffing agencies in the U.S. that connect contract employees
and employers. But with so many firms to choose from, how can candidates and
companies find those that suit their unique needs?



Forbes partnered with market research company Statista to simplify the process
with our inaugural ranking of America’s best temporary staffing firms. The list
was compiled by surveying 26,000 recruiters and 5,400 job candidates and human
resources managers who have worked with such firms. The 138 firms that received
the most recommendations are ranked according to star ratings: five stars for
the first half of awarded companies and four stars for the second half.




ATC Healthcare Services

Less than 2% of American employees hold contract roles, and of those who do, 64%
say they’ve turned to temporary work to help land a permanent position or fill a
resume gap. The latter is the case for many of the nurses that ATC
Healthcare—one of the five-star firms ranked on this list—helped place at the
height of the pandemic. “Many physician offices closed, especially in March and
April, so a lot of clinical staff were looking for employment,” Savitsky says.
In addition to placing medical professionals at hospitals and nursing homes in
29 states, ATC Healthcare has worked to ensure the safety of those environments.
“If there was a facility that we were not comfortable with because they were not
providing protective gear to employees, we told them that we would not supply
them with personnel,” Savitsky says.




Pace Staffing Network

Nearly 3,000 miles west in Bellevue, Washington, Pace Staffing Network has also
pivoted its services as a result of the pandemic, but for a very different
reason. After seeing its business decline by 50%, the five-star agency—which
helps businesses in the Pacific Northwest fill accounting, administrative,
customer service, marketing, non-clinical healthcare and sales roles—the firm
started offering on-demand, by-the-hour services. “A lot of small to
medium-sized employers aren’t in the financial place right now where they can
afford an annual salary fee or have an employee long term,” says Sara Bennett,
director of marketing and communications at Pace Staffing Network. In May,
however, requests for staffing services started to increase, and by late June,
70% of its business had returned. Because of the flexibility temporary staffing
affords employees and employers alike, Bennett believes the future is bright.
“Temp staffing is going to see a huge resurgence in the coming months, because
employers don’t necessarily have the foresight to know how they’re going to
rebuild,” she says. “Through temporary or temp-to-hire employees, you can really
react to the volatility of the market.”


Lucas Group

Atlanta, Georgia-headquartered Lucas Group has taken a similar approach. The
firm, which places contract employees in fields from accounting to manufacturing
in 35 states, is no stranger to Forbes’ rankings: Lucas Group claimed the No. 5
and No. 8 spots on this year’s editions of America’s best professional and
executive recruiting firms, respectively, before earning a five-star rating on
this list. When its contract business declined at the height of the pandemic, it
embraced a more consultative role, helping companies and candidates make
decisions about their futures when the state of the economy was anything but
certain. “How to make a hiring decision when you can’t shake a person’s hand is
something that we’ve talked to a number of our clients about,” says David
Armendariz, the general manager of the Information Technology division at Lucas
Group. “On the candidate side, it’s the same thing. People are having to make
career choices without being able to see the inside of an office, so we’re
helping our clients create communication, virtual environments and ways to see
the culture of a company.”



When the employment market stabilizes, Armendariz doesn’t expect staffing to
return to business as usual, or at least not as defined earlier this year. But
he’s confident in the industry’s ability to adapt. “The way in which people will
work and how they will work for the foreseeable future will likely be different.
There may be people who have historically been permanent employees of companies
who now or maybe the rest of their careers will be contract employees,” he says.
“We have to throw out the old playbook.”



For the full list of America’s Best Temporary Staffing Firms, click here.

Methodology

To determine the list, Statista surveyed 26,000 recruiters and 5,400 job
candidates and human resources managers who have worked with temporary staffing
firms. Respondents were asked to nominate up to 10 temporary staffing firms with
which they had experience working; self-nominations were not considered. Some
6,400 nominations were collected, and Statista identified those firms with the
highest number of recommendations and organized them into star ratings: five
stars for the first half of awarded companies and four stars for the second
half. A total of 138 temporary staffing firms made the final ranking.




Get the best of Forbes to your inbox with the latest insights from experts
across the globe.
Follow me on Twitter. Send me a secure tip.
Vicky Valet

I am the deputy editor of Communities and Leadership at Forbes, where I cover
the ever-changing workforce, entrepreneurs and executives. In a previous Forbes
life, I wa…

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